Derby Homes - Homelessness Prevention Officer X2
Derby City Council
United Kingdom
Published 1 week ago
Homelessness
Full time
Organisation: Derby Homes
Hours: 37 hours per week
Contract type: Permanent
Location: Home / Office and visiting properties/customers
TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK.
We have an exciting opportunity to join Derby Homes Housing Options service as a Homelessness Prevention Officer. In this post, you will work with families and individuals at risk of homelessness in private rented accommodation or other settled non-social housing. This role is not just about crisis management; it's about working with tenants and landlords to find sustainable solutions that prevent homelessness before it reaches crisis point.
Visiting customers who are at risk of homelessness, you will provide advice and assistance to ensure they understand their options and can access available services to help them maintain their tenancies and prevent eviction. A successful Homelessness Prevention Officer will be a team player, have a positive and flexible approach to work, enjoy problem solving and be committed to providing good quality customer focused service.
You will have:
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Remember to align your personal statement to the essential criteria in the Person Specification.
Job description
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at recruitmentteam@derby.gov.uk . https://www.derby.gov.uk/signing-service/
The closing date for this vacancy is Sunday 23 rd March 2025 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held on Tuesday 1 st April 2025.
Hours: 37 hours per week
Contract type: Permanent
Location: Home / Office and visiting properties/customers
TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK.
We have an exciting opportunity to join Derby Homes Housing Options service as a Homelessness Prevention Officer. In this post, you will work with families and individuals at risk of homelessness in private rented accommodation or other settled non-social housing. This role is not just about crisis management; it's about working with tenants and landlords to find sustainable solutions that prevent homelessness before it reaches crisis point.
Visiting customers who are at risk of homelessness, you will provide advice and assistance to ensure they understand their options and can access available services to help them maintain their tenancies and prevent eviction. A successful Homelessness Prevention Officer will be a team player, have a positive and flexible approach to work, enjoy problem solving and be committed to providing good quality customer focused service.
You will have:
- Excellent persuasion, negotiation and communication skills.
- A comprehensive understanding of the factors that contribute to homelessness and how to prevent homelessness.
- Knowledge of housing legislation.
- An understanding of the current challenges in the housing sector.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Remember to align your personal statement to the essential criteria in the Person Specification.
Job description
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at recruitmentteam@derby.gov.uk . https://www.derby.gov.uk/signing-service/
The closing date for this vacancy is Sunday 23 rd March 2025 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held on Tuesday 1 st April 2025.