Job Description
Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player.
Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement.
The successful candidate will work Monday - Friday at our Bickerton Court scheme in Chadderton. A full UK Driving Licence is essential for this role as on occasion you may be required to assist at neighbouring schemes.
Essential Criteria:
Please note: A DBS is required for this role which will be paid for by The Guinness Partnership.
TJTGP
REEDTGP
Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player.
Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement.
The successful candidate will work Monday - Friday at our Bickerton Court scheme in Chadderton. A full UK Driving Licence is essential for this role as on occasion you may be required to assist at neighbouring schemes.
Essential Criteria:
- Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.
- Demonstrable commitment to Equality and Diversity.
- Ability to adapt communication style to suit individual needs or when explaining technical information.
- Previous experience in carrying out administrative work including numeracy work.
- Ability to work on own initiative and as part of a team.
- Good verbal and written communication.
- Good knowledge of Microsoft Office.
- Full UK Driving Licence and access to own vehicle.
- Competitive salary of £26,271 per annum.
- 25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service.
- Healthcare Cashback Plan.
- Pension Contributions - up to 9% on a matched basis.
- Life Assurance.
- Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
Please note: A DBS is required for this role which will be paid for by The Guinness Partnership.
TJTGP
REEDTGP