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The role Are you a looking for a role that gives you the opportunity to use your excellent communication and organisational skills every day? Come and join our Housing team here at Southern Housing as a Lettings Officer on permanent basis. In this role you will work in collaboration with regional Housing and repair colleagues to deliver customer excellence, providing a performance driven, customer focused empty homes and lettings service, which maximises our income, minimises ore revenue losses and allocates and occupies our empty home quickly. You will deliver a service in line with our policy and procedures and to the agreed performance standards in a professional, empathetic, polite, courteous, and safe and efficient manner. Part of your responsibilities will include providing an effective lettings service and achieving high customer satisfaction in line with our policy and procedures, maintaining administration systems with accurate records and preparing regular returns and reports as and when required. You will be advertising and marketing empty properties, shortlisting applicants and co-ordinating pre moving out visits as well as liaising with regional and other internal teams to ensure properties becoming void are processed as quickly as possible ensuring repairs and safety checks are completed in the minimum time, and within agreed targets. In addition, you will ensure income is maximised through rent and service charges payments in advance, by providing customers with all the information they need and ensure all identification documentation is provided prior to tenancy start date, undertaking relevant eligibility assessments as appropriate. What YOU'LL need: <ul> <li>Ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language</li> <li>Ability to meet targets and deadlines, prioritise workloads and work under pressure showing persistence and determination when setbacks occur </li> <li>Some experience and understanding of Local authority waiting lists and choice-based lettings schemes</li> <li>Effective interpersonal skills and the ability to work collaboratively with stakeholders</li> <li>Ability to learn and effectively use multiple IT and communication systems</li> <li>A good problem solver with an ability to handle crisis situations focusing on the needs of the residents and the business </li></ul>In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples. Closing Date: Sunday 15th June 2025 at 23:59 Shortlisting Date: week commencing 16th June 2025 Interview Date: week commencing 23rd June 2025 "We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us." About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. We value authenticity and personal effort in job applications. To ensure fairness and transparency in our recruitment process, we discourage candidates from using artificial intelligence in their applications and ask that submissions are personally written and not generated by artificial intelligence (AI). One team together Internal mobility In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed. Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.

Lettings Officer

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

2 Jobs in Camber, Rye TN31, UK