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Description Exciting Opportunity Alert! Join Rendall &amp; Rittner as a House Manager! Are you looking for a rewarding challenge? Rendall &amp; Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a House Manager. This is an incredible career opportunity with a fantastic package. Position: Part Time House Manager Location: Homechurch House BH23 Working Hours: Monday - Thursday 0830 - 1300 Friday 0800 - 1200 Salary: £14,000 - £14,750 per annum Contract: A permanent position that offers stability and room for growth. Why Rendall &amp; Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall &amp; Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 16 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall &amp; Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall &amp; Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: The House Manager plays a central role in managing the day-to-day operations of a retirement development consisting of 34 apartments. The position serves as the primary liaison between residents and the management team, focusing on resident care, property maintenance oversight, and ensuring the smooth running of communal facilities. Key Responsibilities and Requirements: As a House Manager at Rendall &amp; Rittner, you will be: <ul> <li>Passionate about creating a positive and safe environment for residents, guests, and the team.</li> <li>Expert in customer service, using this expertise to lead, engage, and inspire others.</li> <li>Proactive in seeking opportunities to drive the performance of the development.</li> <li>Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.</li> <li>Values and supports the team, building strong working relationships with residents, guests, and external contractors.</li> <li>Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.</li> </ul>How to Apply: Ready for this incredible opportunity? Explore Rendall &amp; Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. #LI-CH1 Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall &amp; Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

House Manager

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated. Adferiad Recovery harnesses the talents and experience of long-established and leading Welsh charities CAIS, Hafal and WCADA. Our combined expertise in the fields of substance use, mental health, housing, criminal justice, and employment support enables Adferiad Recovery to meet the needs of our most vulnerable with a single, unified, and comprehensive approach. Housing Support Mentor Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Housing Support Mentor (Maternity Cover)

The Role Our Independent Living Advisors provide high quality information, advice and support to both referring Health &amp; Social Care professionals and vulnerable eligible customers who are considering participating in Self Directed Support Schemes, Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated area. We are looking for individuals with a background in social care who can support adults with disabilities to live independently in their local communities. This is a remote working position for 21.75 hours a week, however, you need to be based in the Cheshire East area due to the requirement to travel for community engagement. What does the role involve? • Providing a person-centred service that enables individuals to focus on the outcomes they wish to achieve; supporting with establishing a care and/or support plan that helps the person we support meet these outcomes in a cost-effective and safe manner • Managing a caseload within a geographic area, including visits to people we support's homes, local authority offices and other community locations in Wirral • Assisting people we support to manage their obligations and responsibilities in relation to their chosen care package • Obtaining and collating information for caseload management and reports on a daily basis, utilising chosen PeoplePlus and/or designated databases • Maintaining accurate records of all communication with people we support utilising chosen PeoplePlus and/or designated databases • Ensuring all information given is clear and concise and in a format that meets the individual communication needs of the person you are supporting. • Ensuring all information is factually correct and in accordance with PeoplePlus guidelines and current legislation • Organising and attending meetings and/or reviews with people we support, colleagues and other professionals as required. For full details of the role and the person specification please click the 'available documents'. Please include your current salary and desired salary as part of your application, when prompted. For full details of the role and the person specification please review the job description or If you would like to speak to the recruitment team before you apply, please email any questions to <a href="mailto:careers@peopleplus.co.uk" target="_blank">careers@peopleplus.co.uk</a> and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email. Who We Are Here at PeoplePlus, our health and social care support services enable thousands of people to live independently across England and Wales each year. These trusted services and our dedicated teams empower people - at whatever stages of their life - to live more independent, happier lives. We work closely with people to understand their needs, make sure their voices are heard and provide well-rounded and tailored support to help them thrive. Our current services include <ul> <li>Independent Living Services across England and Wales</li> <li>Gloucestershire Carers' Hub</li></ul><ul> <li>Our unique trademarked wellbeing 'YouCan' programme</li></ul>Today, we deliver independent living and care support services across England and Wales and help to shape future services by sharing our expertise and the thoughts of the people we help with local and central governments. We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there's real consistency and everyone in the organisation can feel the effects. Our Benefits A paid PeoplePlus Life Event Day each year 25 days annual leave Cycle to Work scheme Access to hundreds of discounts via the Additions portal Employee Assistance Programme Access to online wellbeing centre Enhanced Wedding leave A paid volunteering day each year Enhanced Maternity scheme Sharesave scheme Refer a Friend reward scheme Holiday purchase scheme Pension scheme Life assurance Testimonials Katie Woosey - Service Support Team Leader "I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible. I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives." Barbara Chapman, Kickstart Coach/ YouCan "I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."

Independent Living Advisor

Unqualified Teacher - Independent Living Skills Who are Fair Ways and what do we stand for? Fair Ways is a leading children's services charity based in the Solent, delivering Fostering, Education, Residential, Mental Health and Family services and cares for over 400 children, families, young people and vulnerable adults each year. Fair Ways is a great place to work. We are a team. We care about each other and are all committed to making a change to the lives of the young people and service users in our care. We will not apologise for calling our staff great, the best, or world-class. Our staff are at the core of our organisation and we celebrate them by shouting it from the rooftops! Where and when do we need you? Fair Ways are looking for an unqualified teacher specialising in Independent Living Skills, to work as part of our fantastic teaching team at our specialist Autism School located at our new Eastleigh campus. We strongly believe in creating a person-centred programme to meet each child's needs adapting a unique 'autistic curriculum'. This not only captures the pupil's learning needs but also addresses social, emotional and communication needs of children and young people with autism, and nurtures their independence and well-being. Students are placed with Fair Ways when most other mainstream or specialist schools have been unsuccessful. As such, they are likely to have been out of education for a long period of time, having exhausted multiple placements. As an unqualified teacher at our school you will be involved exciting and rewarding things like: <ul><li>Individualised lesson planning, delivery of lessons, marking of work and knowing when and how to differentiate appropriately using approaches which enable students to be taught effectively.</li><li>Helping young people draw up action plans for employment, education and training and support them to achieve these goals. This will include a high standard of planning and delivery of the programme whilst supporting the individual needs of the student</li><li>Participating in the completion and monitoring of all student assessments and being accountable for student's attainment, progress, and outcomes with your subject area.</li><li>Supporting the implementation and delivery of each students Individual Education Plan (IEP) and Personal Education Plan (PEP) by providing relevant data to monitor progress, set targets and plan lessons.</li><li>Liaising and negotiating with Employers, Colleges, Universities, and training providers to provide the best opportunities for our students.</li><li>Demonstrating an understanding of, and a willingness to learn, how the young peoples' early life experiences and how such experiences may result in, or contribute to, severe challenging behavior.</li><li>Recognising and accepting the possible need to intervene using positive handling strategies in order to make incidents safe, and to work as part of a consistent team.</li></ul>Successful candidates will be working a 37.5 per week, term time only. All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways. You and your specialisms Teaching roles within our frontline services help achieve our mission of making a difference through passionate care, support, and education. To support this, you will be required to have, or be working towards a minimum of the following qualification levels: <ul><li>To be qualified to a minimum of A Level or equivalent within a relevant subject area, ideally with experience within the education sector.</li><li>To possess an understanding of legislation relevant to education and child protection policies and procedures.</li></ul>Let us look after you! At Fair Ways, we care about your well-being, here is what we currently offer to our dedicated team: <ul><li>Exciting Opportunities: Participate in free staff lotteries with amazing prizes, such as £1000 holiday vouchers, weekends away, luxury hampers, £1000 fostering referral scheme and vouchers. Experience a workplace that celebrates your contributions.</li><li>Work-Life Balance: Enjoy a Holiday Accrual Scheme and the option to purchase additional holidays (up to 5 days). We value your time and offer flexibility to accommodate your existing commitments.</li><li>Health and Support: Benefit from Simply Health, our health cash plan, and access to our Employee Assistance Scheme, providing emergency financial assistance and 24/7 counselling services. Access your salary when you need it with Early Pay - The ability to withdraw an amount of your salary early each month to assist with any unforeseen circumstances.</li><li>Growth and Development: Unlock your potential with our Education Grant, offering funding for accreditation up to master's level. Engage in leadership courses to enhance your skills and progress in your career.</li><li>Wellbeing Matters: Experience team-building days, summer festivals, and well-being initiatives, promoting a positive work environment. Take advantage of discounted gym memberships and a cycle-to-work scheme to maintain a healthy lifestyle.</li><li>Recognition and Rewards: Be appreciated for your dedication through annual Staff Awards and Long Service Awards. Build a secure future with our pension scheme and gain eligibility for a Blue Light Card.</li><li>Supportive Community: Be part of our diverse workforce that embraces all communities. We value your unique perspective and encourage you to contribute to our inclusive and vibrant culture.</li></ul>*Benefits may differ dependant on contract type. Become a part of our community - We can't wait to meet you! If you're passionate about making a difference and are ready to embark on an incredible journey, apply today and be a part of something amazing at Fair Ways. Join our team and help shape brighter futures!

Unqualified Teacher - Independent Living Skills

Support Worker Salary: (full time) Starting salary £25,115, rising to £26,425 after 12 months and rising to £27,355 after a further 12 months. Pro rata This role requires a full driving licence and access to a roadworthy vehicle Rotherham and south Yorkshire Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li> Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li> Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li> Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li> Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li> Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li> Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li> Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li> Review support plans periodically and adapt them according to changing needs</li></ul><ul><li> Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li> Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li> Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li> Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li> Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li> Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li> Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li> Assist in the delivery and development of resident activities.</li></ul><ul><li> Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li> Participate in office duty arrangements.</li></ul><ul><li> Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li> Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li> Attend and participate in training sessions or activities as required.</li></ul><ul><li> Participate in team meetings and supervision as required,</li></ul><ul><li> Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li> Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li> Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date 14/02/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Community Manager

Annual salary: up to £26,010.00 Resident Liaison Officer Dover £26,010.00 per annum, plus company van and fuel card Full time - Permanent - 42.5hrs per week Monday - Friday 8am till 5pm We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provides tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the role <ul><li>We are looking for an experienced Resident Liaison Officer to join our team in Dover. Working with Dover District Council delivering a variety of planned and responsive repairs works, our team produce work to the highest standards and deliver outstanding customer service. Working directly in the operational structure and supporting the Customer Success Manager as required the RLO will:</li><li>Act as an ambassador for Mears and the Council and support customer engagement activities across all work streams; planned and responsive works.</li><li>Work with the Council to support their resident engagement programme, attending resident meetings/consultation activities as necessary (might occasionally involve evenings).</li><li>Work with the operations manager to ensure that appropriate consultation and communication with residents is undertaken, in their homes or during specific events, throughout a planned works programme and feedback is obtained on works completion.</li><li>Support Customer Service Centre and Council with resolution of complaints and queries.</li><li>Provide a single point of contact for customer and client throughout the complaint process, investigating issues and providing full responses or information within target times, and ensuring that lessons learned are acted upon throughout the branch.</li><li>Ensure all related policy, process and procedures are fully adhered to, and maintain accurate and relevant complaint, customer satisfaction and feedback records, providing reports for the Council as required.</li><li>Review, coordinate and monitor all customer related tasks and communication materials as appropriate.</li><li>Ensure customers opinions are acknowledged and fed back into operational teams - keeping a "lessons learned" log and celebrating positive feedback.</li><li>Act as a champion for social value, supporting the branch in specific activities and recording and promoting achievements.</li><li>Support delivery of customer training, including standards, safeguarding, to operational teams and subcontractors.</li><li>Provide administrative support across the office team and work closely to support other colleagues as required.</li></ul>Role Criteria <ul><li>Experience in a relevant customer service role.</li><li>Excellent communication skills.</li><li>Proactive team worker.</li><li>Good negotiation skills.</li><li>Flexible approach.</li><li>Experience with administration and attention to detail.</li><li>IT Literate.</li><li>UK Full Driving licence.</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you: <ul><li>25 days annual leave plus bank holidays.</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.</li><li>Family friendly policies.</li><li>Van and Fuel card -van can be used for the commute to work.</li></ul>Apply below or to discuss your application further; contact Francesca on <a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a> To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.

Resident Liaison Officer

Social Housing Solicitor - Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We look to recruit dedicated and talented employees in both legal and non-legal capacities, and we are always interested to receive applications from quality candidates. Training and diversity are at the heart of Duncan Lewis, and we remain proud of our diverse and inclusive workforce. If you can demonstrate a strong commitment to the areas of law provided by the firm, and you are keen to build a career with us, please apply online with your details and CV. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Responsible for all aspects of Social Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>Competitive salary</li> <li>In addition to the base salary, Housing Law supervisors will be offered a bolt on payment for each paralegal they supervise</li> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce. We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Leeds

Social Housing Solicitors x4 - Nationwide Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We look to recruit dedicated and talented employees in both legal and non-legal capacities, and we are always interested to receive applications from quality candidates. Training and diversity are at the heart of Duncan Lewis, and we remain proud of our diverse and inclusive workforce. If you can demonstrate a strong commitment to the areas of law provided by the firm, and you are keen to build a career with us, please apply online with your details and CV. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Responsible for all aspects of Social Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>Competitive salary</li> <li>In addition to the base salary, Housing Law supervisors will be offered a bolt on payment for each paralegal they supervise</li> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce. We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitors x4 - Nationwide

Social Housing Solicitor - Newcastle Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We look to recruit dedicated and talented employees in both legal and non-legal capacities, and we are always interested to receive applications from quality candidates. Training and diversity are at the heart of Duncan Lewis, and we remain proud of our diverse and inclusive workforce. If you can demonstrate a strong commitment to the areas of law provided by the firm, and you are keen to build a career with us, please apply online with your details and CV. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Responsible for all aspects of Social Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>Competitive salary</li> <li>In addition to the base salary, Housing Law supervisors will be offered a bolt on payment for each paralegal they supervise</li> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce. We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Newcastle

Neighbourhood Manager Salary:£34,285 - £39,698 Contract:Permanent Location:Ealing Aboutus: A2Dominion is a housing provider operating across Southern England.With a rich history spanning over 70 years, we are committed to creatingvibrant, sustainable communities that enhance the lives of our residents. At A2Dominion,we pride ourselves on our values of integrity, innovation, and inclusivity.With a dedicated team of professionals, we consistently strive to exceedindustry standards. Role overview: Are you ready to makea real impact in the heart of vibrant communities? As a Neighbourhood Manager atA2Dominion, no two days will ever be the same. You'll be the face of thecompany, directly shaping the lives of residents by providing the support, careand attention that make their communities thrive! You'll play a crucialrole in delivering exceptional neighbourhood management across a diverseportfolio of residential and mixed tenured buildings. Your work will directlyenhance the safety, wellbeing and satisfaction of our residents, while ensuringcompliance with all regulations. From conducting estateinspections and managing building safety, to handling tendency issues likeanti-social behaviour and safeguarding, you'll be at the forefront of creatingvibrant, thriving communities. If you're passionateabout making a difference, building strong relationships, and drivinghigh-quality service, this is your opportunity to help shape the future of ourcommunities! Keyresponsibilities: - Conduct estate,scheme, and property inspections to maintain high standards of safety andcleanliness. - Support residentswith tenancy management issues such as anti-social behaviour, disputes, andsafeguarding concerns. - Work closelywith internal departments and external partners to address building maintenanceand safety. - Engage withresidents through regular communication, ensuring their concerns are heard andacted upon. - Providetailored support to vulnerable individuals and families, ensuring their needsare met. - Gather feedbackfrom residents to continually improve services and ensure satisfaction. - Represent the company in externalmeetings, attend court proceedings, and support residents through variousissues. More about you: You'repassionate about making a difference and have a strong foundation in housingmanagement, with experience or a willingness to learn about building safety,fire safety, and tenancy issues. You understand the importance of safeguardingand are committed to helping residents, especially vulnerable groups, feel safeand supported. Youhave some experience in managing tenancy matters, such as anti-socialbehaviour, and an understanding of housing law and regulations, or you're eagerto develop your knowledge in these areas. You thrive in problem-solving, andyou're able to communicate clearly and effectively with residents from allbackgrounds, simplifying complex issues when needed. You're IT-savvy,comfortable with tools like Outlook, Word, Excel, and have an eye for detailwhen it comes to data. Aclean UK driving licence is essential, and if you don't already hold a professionalhousing qualification, you'll be ready to work towards one. You're ready tostep into a role where your skills will make a lasting impact! Choosing us is easy As anemployee of A2Dominion,we want you to feel rewarded and have a choice of flexible benefits, salaryexchange benefits, and rewards and discounts that work for you, wherever youare in your life. We offer a wide range of staff benefits. For this role, theseinclude: 25 days'holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development. Ifyou require a reasonable adjustment during the recruitment process, pleasecontact our Talent Team to request: <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion isa Disability Confident Employer which means that we are committed to employingdisabled people and will: actively look to attract and recruit disabled people,provide a fully inclusive and accessible recruitment process, offer aninterview to disabled applicants who meet the minimum criteria for the job, beflexible with assessing people so disabled applicants have the best opportunityto demonstrate that they can do the job, make reasonable adjustments asrequired. At A2Dominion,we recognise the positive value of diversity, promote equality and inclusivityin our hiring processes. We always aim to recruit the person who is most suitedto the job and welcome applications from people of all backgrounds - men andwomen, people of all ages, sexual orientations, nationalities, religions, andbeliefs. Meetingthe role requirements We recognise that some females will only apply for a role if they meet 100%of role requirements. If this sounds like you, we'd still encourage youto apply and also to arrange a call with one of our recruitment team to discussyour application further at <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer. Everyoneis welcome at A2Dominion. We know that equality, diversity, and inclusivity make usbetter. We embrace the unique contributions of our people and seek to create aworkplace where everyone feels like they belong. Find out why our people loveworking with us. Join us at A2Dominion, where your expertise will be integral to our recovery journey,creating lasting positive changes in the lives of our customers. If you possessthe right motivation and drive to contribute to our recovery and changeinitiatives, we invite you to apply and be a crucial part of our team. This role closes on 5th December 2024, we reserve the right to close this role uponappointment of the right candidate.

Neighbourhood Manager

Job Advert Chestertons Estate Agency Tenancy Coordinator Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period) Location: Tower Bridge Salary: £26,000 - £31,000 + 5% commission (DOE) We are looking for an exceptional Coordinator to contribute to the smooth and efficient running of the department, assisting the team in effectively executing administrative aspects of tenancy associated administration. This will include new deals, change of sharers, renewals and tenancy terminations. Main Duties: • Preparation of tenancy agreements and other associated documentation within specified time frame • Dealing with basic / standard client and tenant queries. • Referring complex negotiation queries promptly to the relevant negotiator/Tenancy Consultant • Notifying team leader / head of department of any negotiation or compliance issues • Regular review of lettings processes to ensure these are followed at all times • Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc • Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks Attributes: • Proactive, highly motivated and confident • Strong organisational, time management and customer service skills • Ability to work as part of a team - both tenancy services team and also branches • Good working knowledge of lettings and tenancy legislation and contract requirements About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings &amp; Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Tenancy Coordinator

Are you a Property or Housing Surveyor with experience in Social Housing? Look no further, we could have your next role.... What you'll do You'll deliver a range of professional asset management surveys, including stock condition, asbestos re-inspections, and energy performance assessments. Your expertise will help validate future investment needs and ensure compliance with housing standards, including Decent Homes and HHSRS. Collaborating with stakeholders, you'll provide technical advice, maintain accurate records, and contribute to high-quality service delivery. Important Stuff Location: Warrington, with travel to other locations as required. Salary: £38,484 Benefits: Generous holiday with buy &amp; sell scheme, Pension, Life Assurance, Employee Discounts, Access to funding enabling study for professional qualifications &amp; More! To Apply? <ul><li>Strong knowledge of construction legislation and health &amp; safety standards.</li><li>Proven experience conducting building surveys and analysing property conditions.</li><li>Excellent stakeholder management skills .</li><li>A proactive approach to providing value for money and contributing to risk management.</li></ul>Think you'd get on like a ''house on fire'' in this role?? Go on and apply today!

Property Surveyor - Social Housing

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. This is an opportunity to join one of our 4 pillars: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a region that looks over everything from South London to the South Coast. Locations include Merton, Bromley, Portsmouth, Brighton, East Grinstead, among others. Hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at our Saxon Grange development in Chipping Campden, Gloucestershire. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £ 17, 908.61 plus benefits and bonus. Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

About us Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places. Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience. The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success The role We are currently recruiting for a Community Manager for our Park Central West property. This role is critical to the development and success of this product and will be responsible for the profitable operation of the apartment community, while providing excellent customer service and asset prevention and enhancement. What will you do? <ul><li>Complete Monthly Marketing Survey. Have complete understanding of all competing rents in the market. </li><li>Build a vibrant, safe and welcoming community our residents enjoy being a part of.</li><li>Employ qualified associates for all positions at the community. </li><li>Supervise activities of Leasing Consultants. </li><li>Review and approve or deny applications for residency</li><li>Implement a professional and courteous attitude throughout all property operations</li><li>Conduct thorough move-in orientation and apartment inspection with new residents</li><li>Ensure compliance with Community Policies and lease agreements.</li><li>Refer all liability claims. Legal complaints, or violations to Head of Build to Rent, International Operations immediately.</li><li>Monitor community for compliance to all Fair housing, Fair Employment and ADA laws.</li><li>Communicate on a weekly basis to various stakeholders.</li><li>Process SODA's</li><li>Produce management reports as scheduled.</li><li>Preparation of budgets and management plans.</li><li>Maintain company database on a daily basis.</li></ul>You will bring <ul><li>Proven block management / residential property management experience.</li><li>Experience in either a business operations role, and/or knowledge of the property management industry, and property management principles and relevant legislation.</li><li>Motivational team leader with experience delivering exceptional customer service</li><li>Results focused.</li><li>Excellent communication and organising skills including the ability to concurrently manage multiple tasks involving varied stakeholder groups.</li></ul>What we provide <ul><li>Car allowance </li><li>Industry leading pension scheme</li><li>Private medical health benefit and dental plan options</li><li>Enhanced parental leave</li><li>Life assurance</li><li>25 days annual leave with the option to buy or sell additional days</li><li>Wellbeing leave</li><li>Health and wellbeing support and initiatives</li><li>24/7 confidential Employee assistance programme</li><li>Discounted gym membership to over 2,500 gym's nation wide</li></ul>Want to find out more about our benefits? Click here. Belong at Lendlease We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. We aspire to create a diverse workforce by recruiting suitably qualified candidates from a range of backgrounds regardless of age, sexual orientation, ethnic or national origin or colour, sex, trans- gender status, religion or belief, pregnancy and maternity, marital or civil partnership, or any other group who face disadvantage in our society. As part of our ongoing commitment to diversity we have invested in the external verification for equality, diversity and inclusion and have achieved the Equality Assured Standard accreditation and the National Equality Standard. We particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Lendlease is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. Our flexible working arrangements can help you to achieve a lifestyle balance. We build careers, develop skills and invest in people. Imagine what more you can do here. Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.

Housing Support Officer - 35 hours per week on a rota Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Role - Housing Support Officer College Road, Bangor is a scheme consisting of 3 self-contained flats providing support and accommodation to 3 people who have lived a chaotic life and have extensive needs. You will create support plans based on individual needs whilst helping them to find somewhere more permanent to live. You'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve: <ul><li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support residents' financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents, completing safety checks and ensuring properties are maintained</li><li>Maintaining accurate service user records and files</li><li>Performing regular security and fire safety checks</li></ul>The Package <ul><li>Permanent contract </li><li>Salary of £25,107 per annum </li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Annual leave and cycle to work scheme</li><li>Employee health assistance scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>Our Requirements - Housing Support Officer <ul><li>To be able to speak Welsh to at least a level 3.</li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.) for individuals suffering or recovering from mental illness.</li><li>Experience of supporting people to make benefit claims.</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'.</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Officer role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

Housing Support Officer (College Road)

About Us Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen's Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. At a certified Great Place to Work® you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. Our growing business needs an experienced and outcomes-focused Learning &amp; Development Advisor. You will be professional, clear thinking, positive under pressure and results driven, with a 'can do' attitude that inspires respect from other leaders and professionals. We are looking to recruit a colleague who works well with others and shares the Company's core professional values of innovation, excellence, and integrity. Personal Qualities <ul> <li>An engaging and inspiring communications style and relationship management approach that is friendly and approachable and connects with a wide audience, from graduate associates to board level executives, senior clients, and external stakeholders.</li> <li>A passion for helping people learn and grow and a positive, open personality with a "can do" attitude.</li> <li>Thoroughness and a meticulous attention to detail.</li> <li>Ability to remain calm and confident, responding logically and decisively under pressure in a fast-paced, growing organisation.</li> <li>Inquisitive, using critical thinking to ask lots of questions and comfortable with being challenged.</li> </ul>Key Accountabilities and Responsibilities Your role as a Learning &amp; Development Advisor is to work within a growing People Services team alongside our Senior Business Leaders helping to engage and develop our high performing teams based in our offices in Manchester, London and Edinburgh. You'll have the opportunity to progress your career to more senior levels within an expanding organisation, supported by our Career Development Coaching and Mentoring framework. You will also be excited by the opportunity to: <ul> <li>Work with our business and technical experts to develop creative and engaging face to face and e-learning training modules, using innovative ideas and our modern and flexible Leaning Management System to bring training sessions to life, gathering feedback and continually improving the value of our training to the business.</li> <li>Be a trusted learning expert for our business, including championing our staff development programme with staff, potential hires, alliance partners and clients.</li> <li>Take responsibility for the continuous investment in our people by owning the full learning cycle of InformedACADEMY© (our in-house staff development programme), supporting our people and our clients to build the skills, capabilities, and insights they need to be successful in their roles and to stay ahead in a rapidly changing digital world. This includes supporting staff through our Career Development framework, covering responsibilities, accountabilities and learning pathways.</li> </ul>Requirements <ul> <li>Demonstrable experience in supporting Learning and Development initiatives ideally within a professional services organisation.</li> <li>Proficient at managing and maintaining Learning Management systems and ensuring training records are kept up to date for accurate data collection and reporting.</li> <li>Experience working with Senior Leaders who are responsible for business change.</li> <li>Current knowledge of effective learning and development methods.</li> <li>Commitment to Continued Professional Development with a strong business acumen and solid relevant experience of relationship building and implementation of learning interventions.</li> <li>Understanding of different learning styles and methods, design, and delivery experience.</li> <li>Experience in evaluating and assessing the effectiveness of learning programmes </li> <li>Ideally CIPD qualified or an equivalent qualification, however, we are also willing to support the right candidate in achieving an appropriate qualification. </li> </ul>Benefits Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits. These can include: <ul> <li>InformedACADEMY© - We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.</li> <li>Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support and physical health support.</li> <li>Hybrid working*</li> <li>Private Health Care Cover*</li> <li>Generous life assurance cover*</li> <li>Gym Membership*</li> <li>Monthly office lunch</li> <li>Onsite massage sessions</li> <li>25 paid working days holiday per year plus bank holidays*</li> <li>Sabbatical Leave Scheme*</li> <li>Enhanced Maternity Leave and Pay*</li> <li>Enhanced Paternity Leave and Pay*</li> <li>Company Pension Contribution</li> <li>Profit Share Scheme*</li> <li>Payment of professional subscriptions</li> <li>Generous referral scheme with no limits on the number of referrals</li> <li>Salary Sacrifice scheme*</li> </ul>*Qualifying period applies Culture We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian. We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times. We're a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important. Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of. We focus both on technical skills and equally importantly, on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people, our clients, and our partners.

Learning and Development Advisor

Company Description United Living Group is comprised of four complementary pillars, all dedicated to realising our vision of creating a connected, sustainable future: <ol><li>United Living Property Services</li><li>United Living Infrastructure Services</li><li>United Living New Homes</li><li>United Living Connected</li></ol> This vacancy is within our United Living Property Services pillar where we revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Job Advert Job Role: Building Safety Manager Location: Worcester Hours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Building Safety Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. Role Overview: The Building Safety Manager is responsible for ensuring compliance with all building and fire safety regulations and guidance, overseeing safety assessments, managing remediation programmes, and securing appropriate funding to address building safety issues via the various routes available. This role is critical in ensuring the safety and integrity of buildings, especially in high-rise and high-risk buildings, while aligning with the requirements of the Building Safety Act 2022 and associated safety regulations. The successful candidate will be responsible for the management of the ongoing building safety assessments, risk mitigation, remediation of identified hazards, and manage financial aspects related to building safety measures such as funding and recovery of loaned funds. Key Responsibilities: <ol> <li>Building Safety Assessment:</li></ol><ul> <li>Assist with the coordination, planning, oversight and delivery of comprehensive third party safety assessments of buildings to identify potential hazards and risks, and non-compliance with safety standards, particularly focusing on high-rise residential and high-risk buildings in relation to Building Safety Act.</li> <li>Maintain accurate records of building assessments, recommendations and actions, including key safety data and documentation, in line with the 'golden thread' principles.</li> <li>Ensure all safety assessments consider the full building lifecycle, identifying long-term risks and areas requiring immediate action.</li> <li>Ensure all recommendations arising from safety assessments are appropriately actioned and resolved by the responsible entity in the prescribed timeframes.</li> <li>Engage with residents, building occupants, and stakeholders to ensure clear communication of safety risks and any required actions. (I would see this in conjunction with the comms manager position we are to fill within Innovus)</li> <li>Remediation Management:</li></ul><ul> <li>Assist with the coordination, planning and oversight of remediation projects to address safety concerns identified during safety assessments, including both fire safety and structural issues, for example external wall systems issues, internal compartmentation defects, structural reinforcement, etc.</li> <li>Supervise and provide governance for the entire remediation process, from initial design and planning through to mobilisation, execution and completion, ensuring work is completed on time.</li> <li>Proactively manage risks associated with building safety during remediation, identifying both immediate and long-term safety concerns and implementing appropriate mitigation strategies.</li> <li>Collaborate with contractors, consultants, and construction teams to ensure safety measures are implemented in accordance with legal and technical requirements.</li> <li>Conduct post-remediation reviews to verify that all risks have been appropriately mitigated and buildings meet safety compliance standards.</li> <li>Provide ongoing support to building occupants during remediation works, ensuring minimal disruption and clear communication on project timelines. (see collaboration with comms manager)</li> <li>Funding and Financial Management:</li></ul><ul> <li>Lead the identification and application for government and regulatory funding streams, including grants and financial support available for remediation and building safety improvements (e.g., Building Safety Fund, Cladding Safety Scheme, etc.).</li> <li>Prepare and submit funding applications, ensuring all necessary documentation and compliance requirements are met.</li> <li>Manage the allocation of funding to ensure it is used effectively for the intended purpose.</li> <li>Regulatory Compliance and Stakeholder Engagement:</li></ul><ul> <li>Work with Statutory Compliance Manager to ensure ongoing compliance with the Building Safety Act 2022 and related safety regulations, including fire safety and health &amp; safety requirements.</li> <li>Collaborate with internal and external teams, and external stakeholders, including engineers, architects, surveyors, legal advisors, management companies, developers, and residents, to ensure a shared understanding of building safety requirements.</li> <li>Ensure ongoing communication with appointed property managers and third-party appointed property managers, RTM directors, etc. to ensure the client has a comprehensive understanding of the safety of its buildings and ongoing steps to maintain safety.</li> <li>Keep up to date with changes in building safety regulations, disseminating key information to relevant stakeholders to ensure continued compliance. Key Requirements:</li> <li>Education:</li></ul><ul> <li>Bachelor's degree in Construction Management, Surveying, Engineering, Health &amp; Safety, Risk Management, or related field (or equivalent experience).</li> <li>Professional qualifications in building safety management or fire safety, such as NEBOSH, IOSH, or similar. Experience:</li> <li>Proven experience (5+ years) in managing building safety, with a strong focus on building assessments, remediation projects, and compliance with building safety regulations.</li> <li>Practical experience in overseeing building safety remediation projects, including fire safety improvements, cladding remediation, and structural works (desired).</li> <li>Familiarity with government funding schemes related to building safety, such as the Building Safety Fund or other financial support programs.</li> <li>Understanding of the role of the Building Safety Regulator and obligations placed on Building Owners by the Building Safety Act.</li> <li>Demonstrated experience working in high-rise or high-risk residential environments is preferred. Skills:</li> <li>In-depth knowledge of the Building Safety Act 2022, fire safety regulations, and relevant building safety standards.</li> <li>Strong project management skills, with the ability to manage complex safety remediation projects from inception to completion.</li> <li>Financial acumen, with the ability to manage budgets, funding applications, and cost control related to building safety.</li> <li>Excellent communication and interpersonal skills, with the ability to engage with residents, contractors, and regulatory bodies effectively.</li> <li>Strong problem-solving skills and the ability to manage multiple tasks simultaneously. Personal Attributes:</li> <li>Detail-oriented and organized, with the ability to manage complex safety and remediation projects effectively.</li> <li>Proactive and solutions-focused, with a commitment to maintaining the highest safety standards.</li> <li>Strong leadership and stakeholder management skills, capable of leading teams and coordinating across multiple departments.</li></ul>The Benefits Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. Diversity and Inclusion We're committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants. Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you. Ready to apply? Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online. Please note, due to our sector all roles are subject to an Enhanced DBS. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.

Building Safety Manager

Full Time / 37 Hours Per Week / Permanent and Fixed Term for 12 Months due to funding Do you enjoy supporting people? Are you looking for a new exciting challenge in 2024 where no two days are the same? We're currently recruiting a permanent full time and a fixed term full time vacancy for Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 12-person team providing temporary accommodation to single homeless individuals and childless couples. This a full-time, Fixed term post working 37 hours per week at the Dawn Centre. These hours will involve shift working to provide cover 24/7, 365 days per year on a rota basis. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. We will consider this vacancy on a secondment basis for Leicester City Council employees. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying. What you'll be doing You'll be undertaking the interviewing, admission, and induction of individuals who use the service on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need With previous experience of working in a customer facing role, with a high level of interpersonal and organisational skills, you'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include an enhanced DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. If you'd like to have a chat before applying, feel free to contact Parul Shah via email <a href="mailto:Parul.Shah@leicester.gov.uk" target="_blank">Parul.Shah@leicester.gov.uk</a> Interviews/Assessments week commencing 3rd of March

Accommodation Officer

CLOSING DATE: Friday 21st February 2025 Job Title: Homeless Prevention Coordinator Reports to: Youth Hub Team Leader Salary: Scale SO1, Points 29-31, £29,090 - £31,014 per annum, pro rata Hours of work: Full Time (37.5 hours per week) Key Responsibilities: <ul>Coordination of Assessment, Case Management and Statutory Decisions <ul> <li>To ensure that comprehensive and detailed assessments of housing, support needs and risks are undertaken, to ensure the prevention of homelessness, where safe to do so.</li> <li>To ensure that investigations are undertaken into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.</li> <li>To ensure that relevant background checks are undertaken to assist in the development of a robust risk management plan.</li> <li>To ensure weekly case reviews with Homeless Prevention Workers and Leader Workers are undertaken to monitor cases and provide legislative guidance</li> <li>To ensure monthly audits are completed with Homeless Prevention Workers to achieve contract outcomes</li> <li>To monitor cases to establish the measures of the 5 homelessness tests are being met for all duties accepted</li> <li>To ensure that high quality homelessness and housing options are provided to young people, ensuring that their needs and expectations are managed.</li> <li>To build and maintain effective and professional working relationships with internal and external partners/agencies.</li> <li>To ensure that a holistic multi-agency response is provided to young people's housing and support needs, where required.</li> <li>To ensure that young people are:</li> <li>Referred on and signposted appropriately to relevant services, e.g. Floating Support or specialist agencies.</li> <li>Engaging with the actions of their PHP</li> <li>Provided with relevant support (56 day duty), leading to the prevention or relief of homelessness</li> <li>To ensure that home visits and accompanying young people to appointments are appropriate and undertaken in line with agreed lone working procedures.</li> <li>To ensure that interventions are planned, implemented, reviewed and evaluated to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.</li> <li>Ensure fair allocation of cases in line with service criteria and regular assessment/ reviews of individual capacity/ performance.</li> <li>Maintain partnerships with key agencies including voluntary sector, local authorities and Private companies.</li> <li>Contribute to the development and design of the service to meet the identified needs of young people who are homeless or at risk of homelessness.</li> <li>Ensure the best possible outcomes for young people including homeless prevention through support and mediation, access to statutory services and access to accommodation.</li> </ul>Team Management Duties <ul> <li>Support teams to provide high quality support services that promote choice and independence, actively engaging young people in making decisions about their life.</li> <li>Development of St Basil's staff, through effective line management and ensuring compliance with standards, contractual and regulatory requirements, best practice and St Basils' policies and procedures.</li> <li>Measuring the performance of the Service by setting and achieving targets and producing statistical reports, where required.</li> <li>Maintain agreed standards of joint working for all aspects of the service provided.</li> <li>Ensure data collection requirements of the project are maintained. Following agreed procedures for the review process incl. effective tracking and monitoring of services.</li> <li>Ensure staffing resources meet contractual requirements and that risks and trends are monitored and managed in a timely way with appropriate approvals secured and necessary adjustments made.</li> <li>To attend and actively contribute to key meetings i.e. MARAC, Child Protection Meetings, Allocations meetings, Looked After Child Reviews, MASE/MACE Conference, Multi-agency Meetings, Council led Monthly monitoring meetings, Team Meetings, Case review.</li> <li>To ensure that all records are maintained accurately and professionally, alongside ensuring that all internal and external data and monitoring systems are kept up to date at all times.</li> <li>To ensure that a duty system is operated at the Youth Hub.</li> <li>Contribute to reporting to Commissioners and key stakeholders regarding service performance.</li> </ul>Maintain close reporting contact with the Youth Hub partnership managers, to ensure effective communication and service delivery. QUALIFICATIONS:</ul>Essential: Further training - Housing &amp; Business Management, Personnel, Care &amp; Support Work (e.g. NVQ Level 5) Desirable: <ul> <li>Degree/ HNC</li> <li>Relevant Professional - CQSW, Youth &amp; Comm. DMS, Inst. Of Hsg. Care &amp; Housing.</li> </ul>ROLE EXPERIENCE: Essential: <ul> <li>Experience with young people in one or more of the following -</li> <li>Youth Homelessness, Management, Youth Work, Probation, Residential or Community Work, Education or Training</li> </ul>Desirable: <ul> <li>Experience of working with young people with complex needs</li> <li>Experience of undertaking statutory decision making</li> </ul>KNOWLEDGE Essential: <ul> <li>Ability to use initiative and maintain Confidentiality</li> <li>Ability to accept delegated responsibility</li> <li>Housing Rights, Welfare Reform Knowledge</li> <li>Relevant knowledge relating to homelessness i.e. Homeless Reduction Act 2017</li> <li>Knowledge of Children's Act, i.e. Section 17, 20 and 47.</li> <li>Knowledge of and commitment to E.O.P/Anti-Discriminatory practice</li> </ul>Desirable: <ul> <ul> <li>Housing Benefit/Rent System</li> <li>Immigration law/EU Rights</li> <li>Understanding of Statutory duties in Housing and/or Children's Services</li> </ul> </ul>At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti-discriminatory practices and behaviours. Locations Coventry

Homeless Prevention Coordinator - Coventry

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Rayleigh £24,963 - £25,735 per year 37.5 hours per week We have an exciting opportunity for a Scheme Manager to join our Housing Operations team in Rayleigh. Scheme Manager is an admin based role, you will be responsible for providing a high quality housing management service to ensure premises are safe, secure and well maintained. In an environment where no two days are the same, you will also be responsible for promoting independent living, through providing information and/or signposting residents to local services that may meet their needs. Our Scheme Managers also assist in arranging coffee mornings and attend drop in sessions for Sanctuary Customers. This is a rewarding yet challenging role and is ideal for someone who has a strong background and experience in the support of elderly and vulnerable people in a housing management setting having awareness of safeguarding concerns. Travel is a part of the role so access to your own vehicle is required. The role of Scheme Manager will include: <ul> <li>Supporting residents by providing information to promote independence, good health and wellbeing </li> <li>Completing mandatory compliance tasks along with health and safety checks</li> <li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed</li> <li>Delivering exceptional customer service by resolving problems and complaints</li> <li>Providing administrative support, including maintaining accurate records in a timely manner</li></ul>Skills and experiences: <ul> <li>Strong organisational skills and ability to work both independently and as part of a team </li> <li>Excellent communication skills both written and verbal </li> <li>Good practice and knowledge of Health &amp; Safety / compliance</li> <li>Good interpersonal and customer care skills with previous experience of managing schemes</li> <li>Proficient User of Microsoft applications including Word, Excel and Outlook</li> <li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£24,963 per annum (rising to £25,735 per annum after 12 months, subject to satisfactory performance)</li></ul>To view the job profile please click here (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 20 February 2025 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Vacancy Name Recovery Coordinator Vacancy No VN4433 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Plummer Court Location Region North East Location City Newcastle Location Postal Code NE1 6UR Interview Date Job Details About the role... An exciting opportunity has arisen for a full time post as Recovery Coordinator to support Waythrough service delivery within Newcastle Treatment and Recovery in Newcastle. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For any additional queries about the role please contact <a href="mailto:Stephanie.McGeary@cntw.nhs.uk" target="_blank">Stephanie.McGeary@cntw.nhs.uk</a> Please feel free to take some time to watch over this video which gives a great insight in to Newcastle treatment and recovery - <a href="https://youtu.be/Ndb6JzU1vTQ?si=Vklo8Q-906rpIimD" target="_blank">https://youtu.be/Ndb6JzU1vTQ?si=Vklo8Q-906rpIimD</a> Please note here at Ntar we have parking permit available on a rota basis for all Waythrough staff members. we are aware of the ongoing work with tyne bridge and we are happy to say, we are more than flexible with working hours due to this ongoing work. We understand it may possibly make commuting difficult at times and we are happy to accommodate. For full-person specifications and job details, please visit this link. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,020 - £30,790 DBS Requirement Enhanced Adult/Child Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 18 Feb 2025

Recovery Coordinator

Location: Chester inc Ellesmere Port Salary: £26,250.00 Working hours: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. You will be required to be on call rota on average every 10 weeks) You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the North West of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering multiple areas in the North West region Inc Chester &amp; Ellesmere Port. Ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to travel between properties in the Chester &amp; Elesmere Port areas so you must hold a valid UK drivers' licence and be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension Upto - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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