Client Services Executive - Property (Social Housing)
Client Services Executive - Property (Social Housing)
Department: Property
Employment Type: Permanent
Location: Birmingham
Reporting To: Maria Burke
Description
We are seeking a proactive, highly organised, and client-focused Client Services Executive to join our Housing Litigation & Management team in either our Birmingham or Manchester office. This role is ideally suited to an experienced Legal Secretary or PA with a strong background in supporting legal professionals within a litigation environment.
As a key member of the team, you will provide high-quality secretarial, administrative, and PA support to legal advisors, helping to ensure matters progress efficiently while delivering an exceptional client experience. Experience within housing litigation, property litigation, social housing, or a wider litigation team would be highly advantageous.
Key Responsibilities
Department: Property
Employment Type: Permanent
Location: Birmingham
Reporting To: Maria Burke
Description
We are seeking a proactive, highly organised, and client-focused Client Services Executive to join our Housing Litigation & Management team in either our Birmingham or Manchester office. This role is ideally suited to an experienced Legal Secretary or PA with a strong background in supporting legal professionals within a litigation environment.
As a key member of the team, you will provide high-quality secretarial, administrative, and PA support to legal advisors, helping to ensure matters progress efficiently while delivering an exceptional client experience. Experience within housing litigation, property litigation, social housing, or a wider litigation team would be highly advantageous.
Key Responsibilities
- Provide comprehensive secretarial and PA support to Legal Advisors.
- Manage complex diaries, meetings, appointments, and travel arrangements.
- Manage inboxes and correspondence, ensuring urgent matters are identified and actioned promptly.
- Support Legal Advisors with matter management, prioritisation, and key deadlines.
- Maintain accurate filing systems and document management records.
- Supporting billing and financial administration
- Previous experience as a Legal Secretary, PA, Executive Assistant, or Client Services professional within a legal environment.
- Strong secretarial and administrative skills.
- Excellent diary management and organisational abilities.
- Experience managing multiple priorities and competing deadlines.
- Advanced Microsoft Office skills, particularly Word and Outlook.
- Exceptional attention to detail and accuracy.
- Strong written and verbal communication skills.
- Professional, proactive, and client-focused approach.
- Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
- For Manchester vacancies, we have a City Central site, with newly refurbished facilities
- Hybrid working
- 25 days holiday, 2 gift days at Christmas.
- The opportunity to give back and have 3 days available for social purpose volunteering.
- All IT equipment and support for effective home working
- An excellent development training programme and opportunities to grow sector expertise