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£66,240 pa + benefitsWestminster Bridge Road, SE1 7JBDo you demonstrate strong commercial acumen and a strategic mindset? Are you driven by successful outcomes while collaborating across departments and thrive in environments where proactive problem-solving and clear communication are key? If so, you could be a perfect fit for our role.As a Senior&nbsp;Project Manager - Asset Optimisation, you will be a key part of the Asset Investment team and the driving force behind our disposal programme.&nbsp;Your typical day might start with a strategy meeting to assess new opportunities for property disposals, before heading into a progress check-in with your team to identify and negotiate sales routes while building Peabody’s asset disposal pipeline.You will lead a team of project managers and sales officers, overseeing property sales that support Peabody’s long-term strategy for asset optimisation. You will play a vital role in ensuring our portfolio delivers value and supports community goals, working closely with internal and external partners including legal teams, estate agents, local authorities and housing colleagues.For this role, you will need to be in the office at least one day a week, with some travel between sites will also be required.Your role is centred on maximising the value of our existing stock – from managing disposals, analysing market trends, coordinating voids data, to working closely with our stakeholders to ensure we deliver an efficient, customer-focused and compliant service.To be successful in this role, you are:<ul><li>an experienced project manager with a strong track record in asset disposals, property sales or estate management.</li><li>successful in achieving financial targets by strategically disposing of underperforming assets via various routes to market, including auction, open market sales and stock transfers.</li><li>confident in leading a multi disciplined team, with a people-first approach.</li><li>skilled in managing stakeholder relationships, including Local Authority partners, Estate Agents, Auctioneers, Solicitors and Consultants.</li><li>commercially focused with the ability to hit financial targets and deadlines.</li><li>confident navigating and interpreting legal documents, sales contracts and sector legislation.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Closing date: 22nd April 2025 at midnight.&nbsp;You must be eligible to work in the UK to apply for this vacancy.&nbsp; Peabody are not able to offer Visa sponsorship.

Senior Project Manager

Company OverviewAbout usPivotal:<ul><li>Provides sustainable homes for vulnerable people.</li><li>Works closely with local authorities and other relevant commissioners, such as the NHS.</li><li>Provides approximately 500 homes for vulnerable people.</li><li>Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life.</li><li>Operates successfully in a number of locations, including Cornwall and Dorset.</li><li>Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative?</li></ul>In return for your commitment to the role, Pivotal Housing offer-. Fixed hour contract with a regular shift pattern. Pension scheme and company sickness scheme. A comprehensive training and induction program. Opportunities for progression within a rapidly growing company. Perkbox- access to over 200 discounts, offers and free services. Simply health cover after 3 months service25 days holiday plus bank holidays and 1 extra day for each years service up to a maximum of 5 extra daysThis is a unique opportunity to join an expanding company that treats every staff member as an individual, offering opportunities for progression through rates of pay, qualifications and your personal career in support, apply today.Mileage will be paid from your base location at 45p per mile.Purpose of the Job:To provide effective management to housing management, ensuring that housing management functions are completed to a high standard and within regulatory and legislative requirements.Key Responsibilities:<ul><li>To ensure legal, regulatory and contractual compliance ensuring that all housing management functions are carried out within current legislation.</li><li>To provide effective management to housing teams.</li><li>Ensure effective housing management practices; responding appropriately to ASB, arrears, neighbour complaints and tenancy management. Ensure that all serious concerns are reported to the Housing Services Manager.</li><li>Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to timeously and appropriately.</li><li>To ensure that the service retains key performance indicators, addressing any barriers and poor performance against targets appropriately.</li><li>To be a point of contact for, and promote positive relationships within local communities.</li><li>Manage the collection of rents and service charges and respond swiftly and appropriately to any arrears.</li><li>To monitor, review and authorise the download and distribution of CCTV footage as appropriate.</li><li>Work in collaboration with the Health, Safety and Compliance Officer and Maintenance Operatives to ensure that properties are maintained to a high standard.</li></ul>· To prepare and present a case to Court where necessary to represent Pivotal in any proceedings for tenancy breach.<ul><li>To manage void turnaround times ensuring that void loss is kept to a minimum, and to liaise with appropriate partners to ensure minimum void loss.</li><li>To ensure that housing management functions are carried out in line with contracts / SLA’s / partnership agreements.</li><li>To provide advice to teams on housing law, and to recommend appropriate action to teams and the Housing Services Manager.</li><li>To ensure that sign-ups are completed within agreed time scales and that all associated paperwork is completed immediately and returned to the relevant teams.</li><li>To provide advice and guidance to teams in other geographical locations where required due to absence / holiday.</li><li>To participate in stakeholder meetings providing feedback to teams and other managers as appropriate.</li><li>Participate in on call out of hours service.</li></ul>Leading the Team· Recruit, lead, supervise, motivate and manage the team so that the service is delivered in line with Pivotal’s policies, procedures and ethos.· Ensure that the team are trained and motivated to carry out tasks to the highest standard, carrying out regular one to one’s to ensure that required standards are met in line with agreed targets.· Coach individuals and teams to perform to the best of their ability· Give ongoing feedback on performance and effectively manage poor performance· Carry out employee appraisals, identifying development needs and ensuring that training plans are written, actioned and monitored for the team.· Manage disciplinary, grievance, harassment, performance and absence management investigations and processes for the team and assist in these procedures for other services where an independent manager is required.· Implement Pivotal’s Health and Safety Policy and Procedures. Ensure that all practices are undertaken in accordance with ensuring a healthy and safe working environment and that all employees are aware of their responsibilities in respect of their role.· Actively promote non-discriminatory behaviour to ensure equal opportunities for all. Challenge perceptions and behaviour and lead by example to promote equality and diversity at all levels within the team.· Provide support and guidance to all team members· Encourage the team to achieve a positive work / life balanceEducation, Training, Skill and work experienceEssential<ul><li>CIH Qualification at level 4 or above or suitably qualified through experience</li><li>Knowledge of housing law across tenures.</li><li>Experience of working with and supporting vulnerable people</li><li>Experience of Housing related court work</li><li>Experience of contract management.</li><li>Neighbourhood management experience</li><li>Knowledge of the challenges facing the housing sector.</li><li>Knowledge of legislation governing the housing and welfare sectors.</li><li>Experience of managing diverse teams and workloads</li><li>Able to travel independently and effectively throughout the company’s area of operation</li><li>Access to a car</li><li>Full driving licence</li></ul>Desirable<ul><li>Experience of working with those experiencing addiction and/or poor mental health.</li></ul>Job Types: Full-time, PermanentPay: £41,712.00 per yearBenefits:<ul><li>Company pension</li><li>Sick pay</li><li>Store discount</li></ul>Schedule:<ul><li>Day shift</li><li>Monday to Friday</li><li>No weekends</li></ul>Work Location: In personApplication deadline: 02/05/2025Cover Letter is required

Area Housing Manager

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.&nbsp;As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.&nbsp;We are looking for an outstanding individual who will strive to provide the best service to our residents.&nbsp; You will be the first point of contact for our customers and will provide a responsive, solution focused service to all.&nbsp;You must have a proven background of working in a busy contact centre or directly with members of the public, both face to face and over the phone as well as experience of logging repairs and raising job orders for external contractors. Your desire to want to help people, be empathetic and understanding is crucial. The CSC is a small team, so being a team player is essential – you must also be resilient, be able to work under pressure and be able to deal with challenging situations.&nbsp;This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff, and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.Previous applicants (within the last 12 months) need not apply.For further details and how to apply, please visit our website at&nbsp;<a href="http://www.hexagon.org.uk/careers" target="_blank">www.hexagon.org.uk/careers</a>&nbsp;&nbsp; &nbsp;No agencies.Closing Date: Sunday 20 April 2025.Interviews will be held on Tuesday, 29 April 2025.We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Customer Services Adviser

Head of Property Compliance Full time / Permanent Commencing salary £67,053.89 &nbsp;and rising through increments to the top of the scale £72,470.91 per annum. This post also includes an Essential Car User Allowance of £963.00 per annumWant to know more? We are always happy to discuss roles with you, simply give us a call on 01246 217670.The job description and person specification indicates the essential criteria for gaining an interview.Closing date – 21 April 2025Completed attached application forms can be returned to <a href="mailto:recruitment@rykneldhomes.org.uk" target="_blank">recruitment@rykneldhomes.org.uk</a> or it can be returned in a paper format to the following address:Human Resources Team Rykneld Homes Ltd 2013 Mill Lane Wingerworth Chesterfield Derbyshire S42 6NG<a href="https://www.rykneldhomes.org.uk/media/le5jr4sa/rh398-head-of-property-compliance.pdf" target="_blank">Head of Property Compliance</a><a href="https://www.rykneldhomes.org.uk/media/ey0fjypy/job-application-form-rh-oct-2023.docx" target="_blank">Rykneld Homes Job Application Form</a><a href="https://www.rykneldhomes.org.uk/media/hafi35h4/people-are-our-priority-011221.pdf" target="_blank">People are our Priority</a>

Head of Property Compliance

Damp, Mould &amp; Disrepair Manager Full time / Permanent Commencing salary £41,356.72 &nbsp;and rising through increments to the top of the scale £44,186.20 per annum. This post also includes an Essential Car User Allowance of £963.00 per annumWant to know more? We are always happy to discuss roles with you, simply give us a call on 01246 217670.The job description and person specification indicates the essential criteria for gaining an interview.Closing date – 21 April 2025Completed attached application forms can be returned to <a href="mailto:recruitment@rykneldhomes.org.uk" target="_blank">recruitment@rykneldhomes.org.uk</a> or it can be returned in a paper format to the following address:Human Resources Team Rykneld Homes Ltd 2013 Mill Lane Wingerworth Chesterfield Derbyshire S42 6NG<a href="https://www.rykneldhomes.org.uk/media/xpdoufkj/rh397-damp-mould-and-disrepair-manager.pdf" target="_blank">Damp, Mould &amp; Disrepair Manager Job Description</a><a href="https://www.rykneldhomes.org.uk/media/ey0fjypy/job-application-form-rh-oct-2023.docx" target="_blank">Rykneld Homes Job Application Form</a><a href="https://www.rykneldhomes.org.uk/media/hafi35h4/people-are-our-priority-011221.pdf" target="_blank">People are our Priority</a>

Damp, Mould & Disrepair Manager

KPA06Posted: 04/07/2025<ul><li>19.64</li><li>South London</li><li>Temporary</li></ul>Wellbeing &amp; Maintenance Assistant (part time)&nbsp;Location: South LondonSalary: £19.64 per hour (21 hours per week)Duration: 9 months interim (with the potential to go permanent)Greenacre are pleased to be supporting a social housing organisation, based in South London with their recruitment of a Wellbeing &amp; Maintenance Assistant.Your core responsibilities will involve supporting the organisation to meet their landlord obligations in relation to Health and Safety and other areas of compliance, repairs, estate services and maintenance within their Older Persons Independent Living accommodation.&nbsp;&nbsp;What will you do in the role?<ul><li>To ensure the delivery of excellent customer service, to all residents in supported and older persons accommodation including a small number of shared owners and other external partners</li><li>To conduct wellbeing checks for residents within Older Persons Schemes</li><li>To be responsible for completing the initial resident Risk Assessments, for new residents and then annually review to identify any risks that could place them or their homes at risk. &nbsp;</li><li>Conducting the Health and Safety inspections of the communal areas of the buildings and gardens</li><li>Liaising with contractors and tracking the completion of repairs in the communal areas to ensure H&amp;S compliance</li></ul>&nbsp;Who would excel in this role?<ul><li>Have experience of engaging with residents to sustain their tenancies</li><li>Experience and or understanding of safeguarding process</li><li>Full driving license</li></ul>To discuss this role in more depth, please phone Kelly Power on 07715658150

Wellbeing & Maintenance Assistant (part time)

<ul><li>£14.48 PAYE</li><li>Hoddesdon</li><li>Temporary</li></ul>Interim Housing Support Advisor Hoddesdon Area | &nbsp;Interim – 3 monthsSalary: £14.48 per hourAre you an experienced Housing Services Advisor with a broad knowledge of housing operations? Do you know what good customer service looks like and the passion to provide an excellent service to residents? If so, we have the perfect opportunity for you.We’re recruiting for an interim Housing Services Advisor to join a respected housing association in the Hoddesdon area. In this role, you’ll be responsible for providing first point of contact customer service to residents, with a range of queries, from rent arrears to tenancy sustainment and lettings.What You’ll Bring:<ul><li>Excellent customer service experience and the passion to provide an excellent service to residents, with a range of queries</li><li>Excellent verbal and written communication skills</li><li>A broad experience of frontline housing operations</li><li>Knowledge of Word, Excel, Outlook and as a bonus, QL!</li></ul>This role offers a fantastic opportunity to use your expertise in customer service to make a real impact.Ready to take on the challenge? Apply today!To discuss this role in more depth, please phone Emma Carroll on 07736 161979.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Advisor

<ul><li>£600 per day INSIDE of IR35</li><li>Norfolk</li><li>Interim</li></ul>Position: Interim Compliance Manager Location:&nbsp;Norfolk Salary: £600 per day INSIDE of IR35 We are seeking an Interim Compliance Manager who has experience of managing the “Big6” areas of Compliance within a Social Housing environment. This is a fantastic opportunity for someone who is an established Interim to ensure all residents are safe the “big6” areas are 100% compliant. Role Profile<ul><li>Manage all areas of the “big6”, ensuring plans are in place to meet compliance. Ensure that actions are managed, assigned within the business and completed to timescales.</li><li>Manage administrators to ensure excellent record keeping and reporting is maintained.</li><li>Ensure contracts are procured and managed to provide excellent customer service. Dealing with or escalating performance issues where necessary.</li><li>Provide monthly progress reports on your compliance areas, including performance, KPI’s, programme, quality assurance and resident feedback where appropriate.</li><li>Ensure that compliance contracts run within budgets, timescales and always to current H&amp;S legislation.</li><li>Input into external and internal audit processes in the compliance areas, ensuring actions points within your areas are actioned and completed within timescales.</li><li>Keep abreast of regulatory developments and industry best practice.</li><li>Manage day to day contract works on site, pre and post inspecting and advising where necessary.</li><li>Manage a team of compliance administrators to ensure that all data reporting is precise and effective; ensuring asset datasets are updated in a timely manner.</li><li>Draft, modify and implement company policies.</li><li>Prepare specifications, designs, contract and tender documentation to procure works and services.</li><li>Ensure that resident consultation is carried out where required and our residents are kept fully informed of works planned and happening within their homes.</li></ul>&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Limited who are operating as an employment agency and business

Interim Compliance Manager

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Business Partner within Income Optimisation, you will play a key role in supporting the financial operations and strategy within the department. Your focus will be on managing and aligning processes with the unique requirements of service charge operations, ensuring fair and transparent charging for residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £44,130 - £49,033 per annumKey Responsibilities:<ul><li>Manage financial aspects of service charges, ensuring compliance with audit and legal requirements.</li><li>Analyse and interpret financial data, providing insights for operational decision-making.</li><li>Ensure accurate and transparent charging for residents, working closely with Finance Business Partners.</li><li>Collaborate with contract managers&nbsp;to develop cost-effective services while maintaining value for money.</li><li>Oversee the full service charge cycle, ensuring accuracy and timely delivery.</li><li>Work closely with internal teams and external stakeholders&nbsp;to improve service efficiency.</li><li>Utilise Excel, Power BI, and D365&nbsp;for financial reporting and data management.</li></ul>&nbsp; What We’re Looking For:<ul><li>Significant experience working with service charge regimes&nbsp;(both fixed and variable).</li><li>Strong knowledge of tenancy agreements, leases, and deeds of transfer.</li><li>Excellent analytical skills, with experience managing large and complex data sets.</li><li>Proficiency in financial reporting tools, including&nbsp;Excel, Power BI, and D365.</li><li>Experience in a business partnering role, providing strategic and operational support.</li><li>Proven track record in service improvement and stakeholder engagement.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Liquid Recruitment Solutions

Business Partner (Service Charges)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Senior Finance Business Partner. As a Senior Finance Business Partner for Service Charges, your role involves being the vital link between the Finance and Operational service charge teams.You will be responsible for developing and implementing financial strategies that optimise income, ensure compliance with legislation and provide residents with fair and transparent charging. This role requires a deep understanding of service charge processes and the ability to drive financial performance and efficiency within this specific area.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186 per annumKey Responsibilities:<ul><li>Act as a&nbsp;key liaison&nbsp;between Finance and Operational Service Charge teams.</li><li>Develop and implement financial strategies&nbsp;that optimise income and ensure compliance.</li><li>Lead financial planning and reporting&nbsp;for service charges, ensuring accuracy and transparency.</li><li>Work with senior stakeholders&nbsp;to influence financial and strategic decisions.</li><li>Manage large financial data sets, ensuring data integrity and actionable insights.</li><li>Provide mentoring and leadership&nbsp;to finance business partners.</li></ul>&nbsp; What We’re Looking For: &nbsp;<ul><li>Fully qualified accountant (CCAB or equivalent).</li><li>Experience in financial business partnering, preferably within housing or property.</li><li>Knowledge of service charge activities, legislation, or financial operations.</li><li>Strong analytical skills, with experience handling complex financial data.</li><li>Proficiency in Excel; familiarity with D365 and Power BI is a plus.</li><li>Excellent leadership and stakeholder management skills.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Senior Finance Business Partner

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Finance Business Partner. As a Finance Business Partner within Income Optimisation, you will play a key role in supporting the financial operations and strategy within the department. Your focus will be on managing and aligning financial processes with the unique requirements of service charge operations, ensuring fair and transparent charging for residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £44,130 - £49,033 per annumKey Responsibilities: <ul><li>Drive financial management, with a focus on service charge operations.</li><li>Optimise financial processes, ensuring accuracy and compliance with audit and legal requirements.</li><li>Provide financial support and insights&nbsp;to service charge teams, facilitating data-driven decision-making.</li><li>Develop and implement financial models&nbsp;to support strategic business decisions.</li><li>Manage large and complex financial data sets&nbsp;in Excel and in-house systems.</li><li>Collaborate with internal teams and external stakeholders&nbsp;to improve service charge transparency and accuracy.</li></ul> What We’re Looking For: <ul><li>CCAB recognised accounting qualification (or actively working towards one).</li><li>Experience in finance business partnering, particularly in housing or property services.</li><li>Strong analytical skills, with the ability to interpret and present financial data.</li><li>Proficiency in Excel and Power BI; knowledge of D365 is desirable.</li><li>Excellent communication and stakeholder management skills.</li><li>Understanding of service charge activities and legislation is an advantage.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Finance Business Partner

We have an urgent need for a 2 x&nbsp;Neighbourhood Housing Leads&nbsp;(based/commutable to East London (Newham) reporting to office 1-2&nbsp;day per week based in Stratford otherwise hybrid/on patch paying £19.29 ph PAYE / c. £25.33 ph Umbrella rate working 35 hours per week.** You are encouraged to apply asap for consideration as the closing date for this role is Thursday 20th March 2025 – 17:00, the client reserves the right to close this role early if they receive enough submissions **Purpose:<ul><li>To deliver a responsive, efficient, agile, high quality and customer focused housing management&nbsp;service to residents.</li><li>To build meaningful and trusting relationships with residents on patch.</li><li>To own the primary relationship with residents living on patch and act as the voice of residents.</li><li>To deliver reliable, repeatable, and consistent services in line with policies and standard operating&nbsp;procedures.</li><li>To seek out resident views and to listen and act.</li><li>To represent and champion residents.</li><li>To act as the advocate for residents in getting things resolved at pace and quality.</li><li>To co-ordinate issues on behalf of residents</li></ul>Key Responsibilities / Deliverables:<ul><li>Own the primary relationship between the company and the residents on patch, irrespective of tenure, resolving issues with and on behalf of residents, to their satisfaction.</li><li>Be the key point of contact for residents and be the ‘voice of the resident’ across the organisation.</li><li>Represent the company at all activity relating to patch, examples being, resident forums, committees,</li><li>residents &amp; associations.</li><li>Support the comany&nbsp;and residents with any business continuity issues or incidents.</li><li>Communicate with residents in a timely manner, to a good standard and in a range of ways&nbsp;demonstrating empathy and care.</li><li>Provide information and advice on all queries in relation to tenancy or property matters, taking&nbsp;advice and seeking information from relevant specialist teams as required.</li><li>Know the itemised service charge information relating to patch and provide general information to&nbsp;residents about service charges, whilst also ensuring that charges are reasonable.</li><li>Resolve incidents of nuisance and anti-social behaviour, referring into the ASB (Anti-Social&nbsp;Behaviour) service where appropriate.</li><li>Investigate and resolve all issues on patch, such as (not exhaustive); waste management, fly-tipping,</li><li>parked cars, abandoned vehicles, car parking, pets, graffiti, breaches of tenancy, etc.</li><li>Make referrals for residents to receive additional support internally and externally where relevant.</li><li>Carry out tenancy audits, inspections of homes and buildings, communal areas, open spaces, to&nbsp;ensure they are well maintained and comply with all regulations or inspection regimes.</li><li>Complete necessary referrals for court action, work with in-house and external legal services to&nbsp;complete court papers and attend court as required.</li><li>Identify, report, mitigate and escalate risks on patch.</li><li>Complete Fire Risk Actions and other compliance related activity within relevant timescales.</li><li>Assist in the resolution of MP/Cllr enquiries and informal and formal complaints.</li><li>Co-create new services in collaboration with residents and engage with residents to provide clarity&nbsp;about the standards of service they should expect</li><li>Work closely with specialist teams in the Housing Management division.</li><li>Work with the estate service team to ensure grounds maintenance and cleaning contracts are managed robustly and residents receive good quality services.</li><li>Liaise with other teams to provide prompt responses to resident complaints or investigations.</li><li>Liaise with the wider business regarding key risks identified on patch.</li><li>Signpost residents to other colleagues where appropriate, ensuring that introductions are made on the&nbsp;residents&nbsp;behalf to smooth the process. </li><li>Work with Performance and Improvement colleagues to ensure robust knowledge of patch demographics and demand and satisfaction is understood and a clear improvement plan is in place to address any KPI’s that are performing below target.</li></ul>Essential skill &amp; knowledge<ul><li>Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold&nbsp;management, tenancy fraud and anti-social behaviour including but not limited to dealing with&nbsp;domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding.</li><li>Property management - facilities management, communal inspections and service charges including&nbsp;relevant Housing and Immigration Law and Welfare Reform.</li><li>Experience of working with tenants and/or leaseholders</li><li>Risk Management.</li><li>Compliance in terms of tenancy management and property management.</li><li>Exceptional customer service.</li><li>Ability to quickly simplify and disseminate complex information.</li><li>The confidence and determination to do the right thing by residents and challenge the norm.</li><li>Operational knowledge of the regulatory environment for housing associations.</li><li>Awareness of budget management and value for money.</li><li>A natural curiosity and persistence around getting answers and clarity.</li><li>Able to communicate effectively with a variety of audiences.</li><li>A problem solver.</li><li>Demonstrates empathy and care when interacting with others.</li><li>A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role.</li></ul>If you are interested in this role and for more information please apply today

Neighbourhood Housing Lead (East London)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.We are now seeking a highly motivated and experienced Business Finance Manager to oversee and optimise income starting with service charges within the social housing portfolio. The successful candidate will lead a team of six staff members, ensuring efficient and effective management of service charges while striving to enhance value for our residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186Key Responsibilities: <ul><li>Oversee service charge calculations, allocations, and collections, ensuring accuracy and compliance.</li><li>Perform reconciliations, including data collection, investigation, and reporting.</li><li>Identify cost-saving strategies while maintaining service standards.</li><li>Lead and mentor a team of six, fostering collaboration.</li><li>Work with stakeholders to ensure transparency in service charge management.</li><li>Develop budgets, provide forecasts, and prepare financial reports.</li><li>Ensure compliance with legislation and regulatory requirements.</li><li>Improve processes using technology and best practices.</li><li>Manage large, complex data sets in Excel and in-house systems.</li><li>Train and support the team in service charge management</li></ul> What We’re Looking For: <ul><li>Education: Degree or Masters in Finance / Economics or a related field. A relevant professional qualification (e.g. Accountant / Surveyor etc) is desirable</li><li>Extensive experience in project management / continuous improvement or service charge management in social housing.</li><li>Significant experience of working compliantly with both fixed and variable service charge regimes, directly and through business partnering.</li><li>Significant experience of reading and understanding tenancy agreements, leases, deeds of transfer etc.</li><li>Track record of success in a management role; meeting challenging objectives and delivering business performance that exceeds expectations and targets.</li><li>Track record of excellent service improvement achievements in a complex service delivery environment.</li><li>Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders</li><li>Experience influencing operational activities at both tactical and strategic levels across all areas of the business</li><li>Experience manipulating large and complex data sets across multiple systems and analysing complex data to provide data driven proposals</li><li>Proficiency in Excel and Power BI, knowledge of D365 preferred</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Finance Manager (Compliance)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Business Finance Manager (Commercial Reporting). As the Business Finance Manager for reporting within Income optimisation, you will be a key liaison between the Finance team and the Operational teams. Your role will involve developing financial strategies that support the holistic management of our properties.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186Key Responsibilities: <ul><li>Ensure a reliable, customer-focused management information service.</li><li>Support the Head of Income Optimisation with financial processes, modeling, and reporting.</li><li>Influence financial and strategic decisions through effective communication.</li><li>Optimise financial performance in estate management and commercial tenures.</li><li>Advise department heads and stakeholders with tailored financial insights.</li><li>Oversee financial planning and reporting with accuracy and timeliness.</li><li>Use data analytics to drive informed decision-making.</li><li>Build strong relationships with internal teams and external partners.</li><li>Adapt reporting processes to evolving needs.</li><li>Improve service charge management using technology and best practices.</li><li>Maintain and manage large data sets in Excel and internal systems.</li><li>Train and support team members in service charge management.</li></ul> What We’re Looking For: <ul><li>Degree/Master’s in Finance, Economics, or a related field (professional accountant qualification desirable).</li><li>Extensive experience in reporting and planning within large organizations.</li><li>Proven management success, exceeding performance targets.</li><li>Strong communication and stakeholder engagement skills.</li><li>Ability to influence tactical and strategic operations.</li><li>Awareness of service charge activities and legislation (preferred).</li><li>Expertise in handling and analyzing complex data sets.</li><li>Proficiency in Excel, Power BI; knowledge of D365 preferred.</li><li>Commitment to ethical principles, including integrity and confidentiality.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Finance Manager (Commercial Reporting)

Temporary Accommodation Officer Pay Grade SO2 3 x full time permanent posts 1 x full time fixed term post A number of vacant posts have arisen within the Royal Borough of Greenwich's Temporary Accommodation Team and we are now looking for experienced and enthusiastic applicants to join the team. Ideally you will be an experienced Housing Officer or someone who has the ability to learn quickly and work independently in dealing with rent collection, housing management, property inspections, tenancy sign-ups and identifying support for vulnerable tenants. Successful candidates will have a knowledge of relevant Health and Safety legislation, tenancy and property standard requirements. You will be working closely with other teams, agencies and landlords and will be expected to build and maintain effective working relationships with them and colleagues. You will need to be flexible in your approach to work, have excellent customer care and enjoy working in a fast-paced environment. If you need any further information on this post please contact: <a href="mailto:Andy.holt@royalgreenwich.gov.uk" target="_blank">Andy.holt@royalgreenwich.gov.uk</a> Or <a href="mailto:Josephine.sawyerr@royalgreenwich.gov.uk" target="_blank">Josephine.sawyerr@royalgreenwich.gov.uk</a> Closing Date: 23 April 2025 For an informal discussion about this opportunity, please contactMargaret Mensah; <a href="mailto:margaret.mensah@royalgreenwich.gov.uk" target="_blank">margaret.mensah@royalgreenwich.gov.uk</a> 020 8921 7384 If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Standard DBS: This role requires a Standard DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974). Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Temporary Accommodation Officer

Housing Advisor Islington Up to £32,800 Permanent Hyde is looking to recruit a Housing Advisor. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers to build better futures. As a Housing Advisor at Hyde, you will be working within the PFI Housing Management team to provide a proactive, effective and customer-focused service to residents, resolving enquiries and supporting housing management processes. Responsibilities • Act as the first point of contact for all customer enquiries across a broad range of housing services via phone, emails and in person at reception. • Manage tenancy change processes including mutual exchanges, successions, assignments and unauthorised occupation • Respond to partner-generated enquiries. • Maintain accurate records and manage the flow of customer enquiries via Housing Management systems Skills and Experience Required • Strong customer service skills, with the ability to resolve issues effectively at first point of contact • Good knowledge of housing management processes and tenancy changes • Proficient in using Microsoft Office applications and housing management systems • Experience administering casework, preparing referrals and managing debt-related enquiries • Ability to work collaboratively with internal and external partners to provide a seamless service • Well-organised with a keen eye for detail and excellent record-keeping skills Benefits • A fantastic pension • Life assurance • Great holidays • An award-winning flexible benefits package • Volunteering days At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

About The Service An exciting opportunity has arisen for committed individuals to work with the Housing Options service to help clients under threat of becoming homeless. The key objective will be to prevent homelessness and to support both individuals and families to secure accommodation. About the job In this role, you will:<ul> <li>Work with private sector landlords and letting agents to build a network of working relationships.</li> <li>Provide support to prevent customers becoming homeless, and help customers secure settled accommodation who are already living in temporary accommodation.</li> <li>Find appropriate permanent accommodation for customers, with a focus on securing private rented accommodation.</li> <li>Assess customers support needs in a holistic manner and refer to appropriate agencies.</li> </ul>What We Are Looking For From You The post holder will need to have team working skills, the ability to produce innovative solutions and be forward thinking to help develop the service. The ability to liaise well with landlords and third party organisations to secure private sector accommodation will also be of benefit. The post holder will be required to provide excellent outcomes for vulnerable clients, and high quality customer service. Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service. Additional information This post is temporary until 31st March 2026. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. This post is subject to Disclosure and Barring Service Enhanced checks. This vacancy is suitable for post share. The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Julie Pengilley - Senior Move On &amp; Support Officer, on telephone number 02920570744. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- <ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description &amp; Person Specification </li> </ul>

HOUSING OPTIONS OFFICER (HOUSING SUPPORT)

Homeless Prevention - Project Worker £27,281.11 per annum (pay award pending) Scheme based - The Spires, Maudland Bank in Preston What will you be doing in this role? This role is based at The Spires a 26-bed, move-on scheme which provides temporary accommodation for individuals who have experienced rough sleeping or are at risk of rough sleeping. The scheme provides high-quality support services and accommodation to residents who face multiple disadvantage. You will support a small case load of tenants using a person-centred, strengths-based approach that promotes independence, responsibility and personal wellbeing. You will work with our tenants to develop personalised safety and move on plans, and you will build relationships with them by spending quality time helping them to develop community connections.This role will require regular evening and weekend work on a rota basis. What we are looking for: <ul><li>Have worked with people facing, or personally experienced, multiple disadvantage and/or homelessness.</li><li>You'll have previous experience of providing Intensive Housing Management or housing related support.</li><li>You'll have a good understanding of the issues faced by people who are experiencing multiple disadvantage and be able to support them without judgement.</li><li>You will have knowledge of safeguarding and promoting the welfare of vulnerable adults..</li><li>You'll need to have good communication skills - both verbal and written - to work with residents, colleagues, stakeholders and external partners.</li></ul>It would be a bonus if you also had: <ul><li>A relevant qualification in housing or health and social care.</li><li>Understanding or experience of working with partner agencies such as drug and alcohol services, social services or services for people experiencing mental ill health.</li><li>Experience of completing risk assessments and support plans.</li></ul>Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance, your birthday off, free parking, free breakfasts, a health cash-plan, reward and recognition scheme and much more. Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy. Working arrangements: This role is based at The Spires a 26-bed, move-on scheme which provides temporary accommodation for individuals who have experienced rough sleeping or are at risk of rough sleeping. The scheme provides high-quality support services and accommodation to residents who face multiple disadvantage. A bit more about us: Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work....so if you think you have the skills, experience and can live our values, then we want to hear from you. Dates for your diary: The closing date for this advert is midnight on Sunday 27th April 2025 at midnight with interviews expected to be held on week commencing Tuesday 6th May 2025. We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.

Homeless Prevention - Project Worker

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the UK office (London, Birmingham or Sleaford). The mission for the Pre-Sales Consultant/Sales Engineer is to persuade prospects and clients that MRI solutions will meet their business requirements. The Sales Engineering team at MRI are product experts who support Account Executives and Managers as a strategic resource in deal cycles to help secure and grow Annual Recurring Revenue. Position Overview: The Sales Engineer will collaborate closely with the EMEA Sales Team to deliver presentations, offer application support, and fulfill the technical requirements necessary for expanding existing relationships and acquiring new clients. This role focuses on providing sales demonstration support tailored to EMEA-specific business needs, contributing to sales strategy, demonstrating technical presentation proficiency, and showcasing product expertise. Sales Engineers also collaborate and work closely with other teams such as Marketing, Product Management and Professional Services, in support of successful customer implementations, product decisions and innovation, and the achievement of company growth goals. The ideal candidate excels in presentations, thrives under pressure, meets deadlines proactively, and contributes effectively to a demanding, collaborative team environment. This position is pivotal in driving software license and long-term application support revenue for MRI Software, particularly for the MRI Social Housing suite of solutions. Responsibilities: <ul><li>Act as a technical resource for the MRI sales team from qualification to successful close of the sale.</li><li>Be responsible for providing presales technical / functional support to assigned deals, prospective clients, and existing customers. </li><li>Deliver customer-centric value-based presentations and solution demonstrations.</li><li>Learn the MRI solution set - initially the Social Housing set but working towards a full understanding of all relevant MRI and partner solutions.</li><li>Develop the capability to demonstrate the value of MRI solutions to prospects and clients at a high level within 45 business days.</li><li>Add value to the team through optimization or improvement of our team discussions or content in your area of expertise.</li><li>Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.</li><li>Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.</li><li>Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.</li><li>Present both the functional capabilities and business value of MRI software applications including demonstrating deep familiarity with MRI direction, product roadmap and industry presence.</li><li>Respond effectively to Tenders alongside the Sales and Bid teams.</li><li>Contribute directly to attaining or exceeding quarterly and annual objectives assigned by management.</li></ul>Requirements: <ul><li>Strong presentation, written and verbal skills. Ability to demonstrate MRI solutions in their best light to clients and prospects.</li><li>Ability to "think on your feet" responding to client / prospect requests and questions during demonstrations.</li><li>Clear and articulate presentation of value proposition and benefits of the solution to the client / prospect at multiple levels within the organisation (end-user, project sponsor, and C-suite executives).</li><li>Assist with multiple opportunities at any given time and demonstrate flexibility to respond to changing priorities.</li><li>Demonstrate MRI solutions in line with client / prospect business processes to show why our solutions are the best fit for the organisation. </li><li>Thorough understanding of systems, application design and integration methods.</li><li>Ability to engage with and influence C-level decision-makers effectively.</li><li>Demonstrated problem-solving skills for improving business processes and resolving complex technical issues.</li><li>Willingness to work independently with minimal direction as part of a team to address technical and business challenges.</li><li>Ability to travel as required, with some travel potentially being international and occasionally on short notice.</li></ul>We're obsessed with making this the best job you've ever had! We want our teams to love working here, so we've created some incredible perks for you to enjoy: <ul><li>We want our teams to love working here, so we've created some incredible perks for you to enjoy: </li><li>Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. </li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan. </li><li>Invest in our competitive Personal Pension plan and help set you up for your future. </li><li>Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s). </li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve. </li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes. </li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! </li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

Sales Engineer (Social Housing)

Place Communities Community Safety Officer Ref: 000681 Contract: Permanent Salary: £41,511 - £45,718 per annum (Grade 8) Hours: 36.66 per week Based: Spindles Offices, Oldham (with flexible home working arrangements) Closing Date: Sunday 20th April 2025 Shortlisting &amp; Interview Dates: TBC. Role Overview: Working within the Council's Community Safety Team you will apply problem solving methodologies and will support partners in developing ASB and crime reduction strategies, which support and safeguard individuals and communities, through a combination of prevention, intervention and enforcement activity. Key Responsibilities: To reduce anti-social behaviour and implement crime reduction strategies at a Neighbourhood level. To work with partners in the multi-agency safeguarding hub to ensure appropriate interventions are undertaken. To advise various agencies, individuals and businesses on problem solving methodologies and crime prevention initiatives and deliver effective partnership activity working with communities, police and other partner agencies. Key Requirements: To succeed in this role, you will need as a minimum: <ul><li>A detailed knowledge of statutory duties with regards to community safety under the provisions of the Crime and Disorder Act 1998 and the legal powers available to the Council and its partners under the Anti-Social Behaviour, Crime and Policing Act 2014</li><li>Experience of evidence gathering techniques including interviewing of victims and witnesses and preparation of statements and case files</li><li>Proven experience of working in partnership with a broad range of communities and partners, building consistently positive relationships and influencing outcomes</li></ul>This post is subject to an Enhanced Disclosure from the DBS (and a Certificate of Good Conduct where you have lived abroad for 12 months or more in the last 10 years). If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus</li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate). Our Guaranteed Assessment Scheme supports candidates with disabilities, have previously been in or currently in care, those that are carers, and those who have served in the Armed Forces as a regular, reserve or cadet. Data and Privacy: For details of how we use your data please see our privacy notice. Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. Right to Work in the UK from 1st July 2021.doc

Community Safety Officer

Neighbourhood Housing Manager x 2 (Swansea and Carmarthenshire) Job no: 509025 Work type: Full time, Hybrid Salary: 37,522 Location: Carmarthenshire, Swansea Categories: Housing / Neighbourhoods Job Description: Customer &amp; Community What is great about these roles? These roles aren't just about homes- they're about people, places, and creating thriving communities. You'll lead a neighbourhood of approximately 300 homes, building meaningful relationships with customers and making a real difference on the ground. At Pobl, we're proud to target zero evictions, and as a Neighbourhood Housing Manager, you'll play a key part in this. You'll know your customers, spot concerns early, and work closely with our housing support and community development colleagues to ensure people can continue living safely in their homes. What skills and experience do you need? The role will manage a patch of general need tenancies and include the letting of properties, resolving neighbour disputes, supporting victims of anti-social behaviour, managing tenancies and carrying out property and estate inspections. You will also be required to represent Pobl in court for breaches of tenancy. Your day will consist of: <ul><li>You will proactively manage a variety of Housing Management functions including viewings and sign ups.</li><li>You will carry out estate visits and inspections</li><li>You will build strong working relationships with customers, internal and external stakeholders working collaboratively to support our communities to thrive.</li><li>You will support victims of all types of anti-social behaviour and take appropriate action to resolve</li><li>Identify and record details of vulnerable customers, refer or signpost customers</li></ul>What are the pay and benefits? <ul><li>The salary for these roles are £37,522 for a 37 hour, permanent position.</li><li>This role is predominately Monday to Friday. The office base for both positions is Pobl House, Llansamlet, Swansea, but much of your time will be spent working in the local community, building relationships and making a real impact. Home working is an option for suitable parts of the role, as part of our blended, agile approach.</li><li>It is essential for the successful candidate to have a full drivers licence and access to a car</li><li>The successful candidate will need a basic DBS check in place, which we pay for.</li><li>26 days holiday entitlement plus Bank holidays , rising to 30 days with length of service</li><li>Mileage paid at 45 per mile</li><li>Pension scheme </li><li>Sick Pay </li><li>Colleague Referral Scheme (£250 per referral) </li><li>Time for Talking - a free counselling service </li><li>Health Cash Plan </li><li>Savings Scheme </li><li>Electric Vehicle Lease Schemes </li><li>Cycle to work and Electric Car scheme </li><li>Eyecare plan </li><li>Give as You Earn charity donation scheme </li><li>Gym and shopping discounts </li></ul>What's FREDIE? At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. How do you apply? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, along with a few contact details so that we can get back in touch with you. You will hear on 28th April if you are successful for the next stage, which is as follows: <ol><li>First Stage: A 20 minute Teams call on Friday 2nd May</li></ol><ol><li>Second Stage: Selected candidates will then be invited to attend an in person interview on Wednesday 7th May in our Swansea office.</li></ol> Please note that progression to the second stage will depend on the outcome of the first stage If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact <a href="mailto:group.talent@poblgroup.co.uk" target="_blank">group.talent@poblgroup.co.uk</a> or 0300 3735262 Who are Pobl Group? At Pobl Group, we are driven by shared values, focusing on improving the lives of our customers and communities. Our values are positive, connected and considerate. At Pobl, you will share these values and be motivated to work in an environment that is driven by them. As a Neighbourhood Housing Manager, you'll play a pivotal role in achieving this mission. Advertised: 17 Apr 2025 GMT Daylight Time Applications close: 27 Apr 2025 GMT Daylight Time Whatsapp Facebook LinkedIn Email App

Neighbourhood Housing Manager x 2 (Swansea and Carmarthenshire)

Homeless Health Hub Care Navigator

There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Community Safety Officers Posts: 1x Fixed Term until 30/9/26 (possibility of extension) 2x Fixed Term until 31/3/26 (possibility of extension) We are looking for Community Safety Officers to join Wirral Council's busy 24-hour/365-day Emergency Control Centre (ECC) as part of the Council's commitment to community and public safety. The ECC operates a state-of-the-art enterprise grade 24/7-365 day CCTV control room, integrated into Merseyside Police and linked via Airwave radio. The officers will proactively monitor the Council's expanding network of public realm and premises CCTV cameras, respond to Emergency Help Point activations, respond to fire and intruder alarm activations in Council buildings, monitor lone workers, provide call handling for the Council's emergency duty social care teams outside of office hours and act as single point of out-of-hours contact for the Council for public safety matters and activation of the Council's Emergency Plans. Officers will also deploy to public safety incidents; proactively and reactively attend anti-social behaviour and crime locations, including deployment of a CCTV van; audit Public Rescue Equipment and water safety signage and provide a security presence at Council meetings. Officers have an engagement role supporting local communities as a visible presence providing reassurance, advice and guidance. Officers will work closely with internal colleagues and external partners including Merseyside Police, Merseyside Fire &amp; Rescue Service and HM Coastguard. Officers are required to be both Security Industry Authority (SIA) Licenced for Public Space Surveillance (CCTV operation) and Security Guarding/Door Supervisor. Training will be provided if applicants do not have this and is an essential part of the role. A current driving licence is essential. The posts are subject to a Disclosure and Barring Service (DBS) at Enhanced level and Non-Police Personnel Level 2 (NPPV2F) clearance. The current shift pattern is downloadable; officers are required to work the full rota which includes day, afternoon/evening and night shifts. For an informal discussion about the role or any queries, please contact Billy Heggie (Team Leader - Emergency Control Centre, Community Safety) via email at <a href="mailto:williamheggie@wirral.gov.uk" target="_blank">williamheggie@wirral.gov.uk</a> . Shortlisting will take place on 6&amp;7 May 2025 and interviews will take place on 19 May (&amp; w/c 26 May 2025 if further interview slots required). This post requires a DBS check. The Safer Recruitment &amp; Employment Policy and the Disclosures for Recruitment Procedure can be found at : <a href="https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment" target="_blank">https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruit…</a> If you're already a Wirral Council employee, and as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. How to apply Please apply online by clicking the link below

Company Description Home Instead provides high quality care within the community for individuals who are seeking care services in the comfort of their own homes. Job Description We are seeking an enthusiastic and dedicated Engagement Coordinator to join our team, to develop and implement community and marketing initiatives to strengthen the brand, grow our market and support care pro recruitment. Duties: <ul><li>Develop and deliver community based events in line with the Home Instead brand to benefit local older people and support our local presence</li><li>Develop effective relationships in the local community across health, social care and third sectors.</li><li>Ensure we maintain presence with promotional materials in local communities to raise our profile and awareness</li><li>Attend third party organised community events including fairs, exhibitions, recruitment events and others that would promote our services to the public and assist with recruitment</li><li>Work with Business Development and Key Players to support a joined up approach to local engagement.</li><li>Work with National Office marketing campaigns and Charities to support local engagement</li><li>Utilise social media and on line presence to promote and support local events</li><li>Provide generalized support to team as necessary.</li></ul>Essential Skills: <ul><li>Understanding of the health and care sector</li><li>Effective interpersonal skills with excellent verbal and written communication skills, with the ability to deliver presentations, talks or workshops to a broad-based audience.</li><li>Confident to network face to face, by phone, email, video call with community stakeholders.</li><li>Work off own initiative to identify and develop local programmes.</li><li>Confident to learn and deliver community talks and presentations talks on ageing related subjects</li><li>Experience using a range of marketing and communication approaches including managing digital media platforms/campaigns.</li><li>Good PC skills and systems awareness</li><li>Self-motivated with the ability to work independently and collaboratively</li><li>Ability to work flexibly to meet the needs of the business.</li><li>Competent in using a CRM database to manage touchpoints with RPNs</li><li>Driver with access to own vehicle</li></ul>Job Spec &amp; Company benefits: <ul><li>25 hours per week - work timetable to be confirmed with candidate</li><li>£19,250pa</li><li>6 weeks paid holidays</li><li>Contributory pension scheme</li><li>Health Benefit Scheme</li><li>Probationary period for 3 months</li></ul>If you are passionate about community engagement and have the skills necessary to lead impactful projects, we encourage you to apply for this exciting opportunity as an Engagement Coordinator.

Community Engagement Officer

The Vacancy FULL TIME - 37hrs Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIRMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

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