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Location: Blue Star House, Brixton We operate agile working (min 2 days a week in the office, including Wednesdays) About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated. We are now looking for a Director of Operationsto join us on a fixed term, full-time basis. We offer flexibility on hours e.g. 4 days a week/compressed hours for the right candidate. The Benefits - Salary of £105,000 per annum pro rata - Attractive pension scheme - Perkbox - Buying and selling annual leave - Health Shield - Season ticket loan - Subsidised gym membership The Role This is an excellent opportunity for an experienced executive to join our dedicated team and make a real impact on the lives of women in need. We have been on a journey of significant change, and we are looking for someone who can help us to stabilise services and continue this journey. You will have an ambition to succeed, with a desire to deliver good quality services to customers in an increasingly challenging operating environment with limited resources. In this rewarding role, you will have the opportunity to establish stability and develop a committed team in a values-driven organisation that is dedicated to empowering women and creating safer, more inclusive communities. As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and you will lead a culture of continuous improvement, customer focus and collaborative working across your directorate. So, if you want to use your expertise to help create a better future for women, read on and apply today! About You To be considered for the role of Director of Operations, you will need: - Substantial experience of strategic change management and leadership - Substantial experience as a director within a social housing environment or similar - Significant experience of Housing Services, customer service delivery and complaints resolution - Significant experience of Asset and Estate management service delivery - Degree level or equivalent - Demonstrable evidence of developing and delivering a positive performance/continuous improvement culture in a service delivery setting - Demonstrable experience of managing large/complex budgets - Strong ICT skills, excellent verbal and written communication skills and strong numeracy - Persuasive presentation skills Closing Date: 6 June 2025 at 5:00 PM – NB: we reserve the right to close this vacancy once we have received sufficient applicants for shortlisting Shortlisting: w/c 9 June 2025 Interviews: 16 June 2025

Director of Operations

Are you a passionate and dynamic leader with a strong track record in delivering high-quality housing services?&nbsp;Do you want to make a real difference in the lives of residents by driving service improvements, promoting tenant engagement, and ensuring compliance with regulatory standards?&nbsp;We are looking for an experienced forward-thinking Interim Head of Housing to lead our Housing Services Team.In this key leadership role, you will be responsible for the strategic and operational delivery of housing services, ensuring we provide safe, secure, and affordable homes to our residents.&nbsp;You will have a customer-focused mindset, ensuring residents are at the heart of our decision-making. You will manage and develop a high-performing team, promoting a culture of accountability and continuous improvement and act as a key advisor on housing policy, ensuring the organisation is well-prepared for regulatory inspections.&nbsp;Your areas of focus will include<ul><li>Strategic leadership</li><li>Team leadership and development of cohesive team culture</li><li>Tenancy &amp; estate management</li><li>Compliance &amp; regulatory management</li><li>Performance management &amp; Continuous Improvement</li></ul>Closing date: 08 June 2025 – 23.59hrsLocation: Hybrid – home and office basedPeriod: 12 months FTCSalary: £60000 - £65000Leave: 30 days + bank holidaysIf this sounds exciting, we would love to hear from you!To find out more, please click "Apply" to download our job pack and apply for the role.

Interim Head of Housing

Job Title: Corporate Head of Growth, Sustainability and Asset MaximisationDepartment: Development, Sustainability and SalesReports to: Executive Director of PropertyDirect Reports: Sustainability Manager, Sales Manager and Development Project ManagerThis is a pivotal time in our organisation’s journey as we look to shape the future of our portfolio. With an ambition to deliver more homes, make better use of our land and assets, and embed long-term sustainability across our operations, this role is central to driving the next phase of our strategic development.We are seeking an inspiring, commercially astute leader with a strong understanding of the housing sector, asset management, sustainability and sustainable growth. You will play a key role in identifying and delivering opportunities to acquire and develop new homes, as well as unlocking the potential of our land holdings and supporting the rationalisation of properties that no longer meet current or future needs.This role also involves leading a review of housing schemes to ensure they are fit for purpose, financially sustainable, and aligned with evolving customer expectations. Your strategic insight and ability to balance social value with financial performance will be vital as we make informed decisions that shape our long-term asset strategy.As a senior leader within the organisation, you will foster a culture of innovation, collaboration, and accountability, ensuring that growth and sustainability are embedded across all areas of our work. You will work closely with colleagues and stakeholders to champion data-led decisions, unlock investment, and position the organisation for long-term resilience and impact. If you are passionate about building thriving communities, maximising the value of housing assets, and leading strategic transformation, we invite you to apply and help us realise our vision for growth, sustainability and lasting social impact.On this page, you will find information related to the role. This includes the <a href="https://www.lincolnshirehp.com/careers/corporate-head-of-growth-recruitment/#brochure" target="_blank">candidate pack</a>, <a href="https://www.lincolnshirehp.com/careers/corporate-head-of-growth-recruitment/#video" target="_blank">videos</a>, and <a href="https://www.lincolnshirehp.com/careers/corporate-head-of-growth-recruitment/#useful-links" target="_blank">links to key information about LHP</a>.To Apply, select the Apply button below and follow the application process, attaching your up-to date CV and a cover letter, detailing why you would be an excellent candidate for the role, explaining the skills, and experience you’d bring to leading a repairs function&nbsp;For an informal conversation, please feel free to reach out to Gary on 07526085083 if you require any further help or support with your application.Role PurposeTo lead and deliver the strategic growth function, ensuring alignment with theorganisation’s values and objectives. This role encompasses new delivery, sustainability,asset maximisation, sales, leaseholder management, and stakeholder engagement tobuild trust, enhance reputation and support organisational goals. You will also be amember of our joint leadership group and lead one of our neighbourhood hubs as wedevelop place-based strategies in partnership with local communities.We offer agile working arrangements, recognising the benefits of flexibility. At the sametime, we expect the you to spend regular time in our offices in Grimsby and Boston andwithin our neighbourhoods. This is essential for building relationships, supporting teamsand maintaining visibility across the organisation.Your Skills, Attributes, and Knowledge<ul><li>The ability to align Growth with organisational vision, values, and goals.</li><li>Strong track record in delivering successful and complex development programmes.</li><li>Proven ability to connect and coordinate with partners to align efforts around shared priorities.</li><li>Proven ability to engage employees and promote a unified culture.</li><li>The ability to position the organisation as a key influencer and trusted voice.</li><li>Proficiency in both verbal and written communication, including the ability to convey complex ideas clearly and persuasively.</li><li>Knowledge of regeneration and placemaking.</li><li>High level of skill in developing and maintaining excellent relationships with stakeholders.</li><li>Knowledge of economic development.&nbsp;</li></ul>Your Experience and Qualifications<ul><li>Experience in development and asset maximisation in public sector housing.</li><li>Experience in a leadership or managerial role within a Growth or Development team.</li><li>Experience of development through S106, joint ventures, package deals or land led development.</li><li>Experience in sales and marketing of new homes.</li><li>Experience of appraising and procurement of capital projects</li><li>Experience in developing and implementing comprehensive Growth,</li><li>Assets and Sustainability strategies that align with organisational goals.</li><li>Experience in facilitating leadership engagement with stakeholders.</li><li>Experience in bidding for and delivery of Homes England funded programmes. </li><li>Experience of housing development and relevant financial, legal, and statutory requirements.</li><li>Experience of working at senior level with Boards and Committees.</li><li>Experienced in business risk and financial planning processes.</li><li>Degree level education or equivalent through relevant training and/or experience. Relevant professional qualification e.g., RICS, CIH, MBA.</li><li>Evidence of continuous professional development.</li></ul>Benefits:<ul><li>24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>A superb employer salary sacrifice pension scheme with up to 12% paid by LHP</li><li>An employee wellbeing package worth up to £1,200 annually throughour benefits partner Westfield Health</li><li>Discounted Shopping Vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic corporate training programme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>

Lincolnshire Housing Partnership

Corporate Head of Growth, Sustainability and Asset Maximisation

The vacancyPlease note we have 3 positions&nbsp;available.&nbsp;As a Building Safety Manager at Peabody, you will play a key role in ensuring the safety and compliance of our high-rise residential buildings. With a strong focus on the requirements of the Building Safety Act 2022, you’ll manage building safety risks, implement robust reporting systems, and work collaboratively across teams to drive continuous improvement.This role requires a strong background in fire safety, structural engineering, or building surveying, alongside the ability to manage safety inspections and engage effectively with residents and regulators. You’ll operate with a fair degree of autonomy, often working alone, and your geographical patch will require some travel across Peabody’s asset portfolio, including mandatory team office days.What You’ll Be DoingAs a Building Safety Manager, you will act as a key point of contact for building safety matters, ensuring compliance. This includes preparing Safety Case Reports, maintaining the Golden Thread of information, and managing Mandatory Occurrence Reporting (MOR). You’ll assess and manage fire and structural safety risks, conduct inspections and audits, and collaborate with internal teams and external regulators to implement remedial actions.Additionally, you will develop and deliver resident engagement strategies to communicate safety updates, address concerns, and manage complaints related to building and fire safety. Through maintaining detailed records and adhering to organisational policies, you will play a crucial role in ensuring safe and well-managed homes across your portfolio.About YouTo succeed in this role, you will need a proactive and detail-oriented approach, excellent communication skills, and the ability to manage complex tasks effectively.You’ll bring:<ul><li>A recognised minimum level 3 qualification or significant experience in fire safety, structural engineering, or building surveying.</li><li>In-depth knowledge of the Building Safety Act 2022 and its practical applications.</li><li>Strong understanding of fire risk assessments, structural reports, and relevant guidance (e.g., Approved Document B, BS9991).</li><li>Proven experience in building or fire safety within residential, commercial, or complex environments.</li><li>High levels of organisation and attention to detail, with the ability to manage multiple priorities and meet deadlines.</li><li>Competence in maintaining records and writing formal reports.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist, Chloe Singleton at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place week commencing 26th&nbsp;MayPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Peabody

Building Safety Manager

The vacancyAs a Lead Building Safety Manager, you will play a critical role in ensuring the safety and compliance of Peabody’s high-risk buildings. From leading a team of Building Safety Managers to collaborating with regulators and residents, you’ll be at the forefront of maintaining and enhancing building safety. You will provide strategic oversight for safety initiatives, work closely with senior leadership, and drive continuous improvements across our portfolio.In this role, you will set the standard for building safety within the organisation, aligning with the Building Safety Act 2022 and ensuring compliance with industry regulations. You’ll oversee vital processes, such as preparing Safety Case Reports, maintaining the Golden Thread of information, and managing Mandatory Occurrence Reporting, while fostering a culture of transparency and accountability.What You’ll Be DoingYou’ll take ownership of building safety across Peabody’s high-risk buildings, ensuring robust governance and compliance. Leading a dedicated team of Building Safety Managers, you will provide mentorship and guidance, supporting their development and fostering consistency in service delivery. Acting as a key liaison with regulators and other stakeholders, you’ll drive the implementation of safety policies and risk management strategies. Additionally, you’ll oversee inspections, audits, and resident engagement, ensuring clear communication and swift resolution of concerns. With a focus on innovation and continuous improvement, you’ll keep Peabody at the forefront of building safety best practice.About YouTo excel in this role, you’ll need to be a strategic thinker, a proactive leader, and an expert in building safety practices.You’ll bring:<ul><li>Extensive knowledge of the Building Safety Act 2022 and its practical application.</li><li>Previous senior experience in fire/building safety, with a relevant professional membership and Level 4 qualification in fire safety, structural engineering, or building surveying.</li><li>Demonstrated success in managing safety compliance across complex property portfolios.</li><li>Strong leadership skills, with proven experience leading and mentoring teams.</li><li>Exceptional communication and stakeholder management abilities, including work with regulators and executive boards.</li><li>A commitment to professional development and continuous improvement.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist, Chloe Singleton at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place week commencing 26th MayPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Lead Building Safety Manager

Passionate about Housing and Property Management?&nbsp; Would you like to influence the next generation of apprentices?&nbsp; We’re looking for someone to deliver our level 3 and 4 apprenticeships.&nbsp; No prior teaching qualification / experience needed, just the drive to make an impact. Enjoy all the benefits of teaching, including a generous pension, term-time only schedule, no weekend work and minimal travel.We’re looking for someone who’s…<ul><li>experienced in Housing and Property Management</li><li>positive, open and approachable</li><li>organised, reliable and confident working independently and in a team</li><li>keen to inspire apprentices and adult learners to enable them to achieve their best</li><li>familiar with and qualified in the CIH Level 4 Certificate in Housing</li><li>a problem solver who’s determined to make a difference.</li></ul>What you’ll be doing…<ul><li>delivering the Level 3 and Level 4 Housing and Property Management Apprenticeships</li><li>preparing apprentices for their End Point Assessment</li><li>delivering other apprenticeship/adult programmes in Leadership and Management</li><li>teaching both online and in person&nbsp;</li><li>working with an exceptional team to maintain outstanding results and build strong employer partnerships.</li></ul>In return for you hard work, you’ll get…<ul><li>£3k per year Market Forces Payment (reviewed annually and included in salary quoted above)</li><li>45 days’ paid holiday, including a 2-week Christmas Closure I'm not sure if this figure is correct?&nbsp;</li><li>Teachers’ Pension Scheme where we pay an extra 28% of salary into your pension pot</li><li>access to comprehensive staff benefits and support including ... reduced price MOT, Blue Light Card, cycle to work schemes and more</li><li>regular training and CPD opportunities</li><li>mentoring from experienced colleagues</li><li>a supportive, collaborative team environment.</li></ul>*Salary quoted above includes £3k annual Market Forces supplementApplying for the roleIf you’re reading this on our website, click the apply button below.If you’re reading this elsewhere,&nbsp;<a href="https://vacancies.exe-coll.ac.uk/" target="_blank">visit our vacancies page</a>&nbsp;to apply.Closing Date: Applications must be submitted by&nbsp;1st June 2025 at midnight.Interviews will take place during the week commencing 9th June.No CVs or agencies please.&nbsp;Ambition, Collaboration, Energy.&nbsp; These are our values.&nbsp; Watch this short&nbsp;<a href="https://www.youtube.com/watch?v=WcFUB8HvS9M" target="_blank">video</a>&nbsp;&nbsp;to learn more.&nbsp;&nbsp;And see what our staff have to say&nbsp;<a href="https://youtu.be/QYRseiN9mkk" target="_blank">here</a>.&nbsp;Benefits&nbsp;We’ll give you incredibly generous holidays and a superb pension scheme.&nbsp; You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding.&nbsp; Read more on our&nbsp;<a href="https://exe-coll.ac.uk/about/careers/" target="_blank">careerspage</a>.Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.&nbsp;We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education).&nbsp; If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references.&nbsp; All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974.&nbsp; The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.&nbsp; The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Housing and Management Tutor

It’s an exciting time to join LHP! With the recent approval of our ambitious ‘Everyday Better’ transformation programme by our Board and Executive Team, we’re building a brand-new Organisational Development team. This team will be at the heart of delivering impactful programmes that strengthen our culture, enhance leadership capability, and boost colleague engagement across the organisation.We’re introducing three new roles within this team, all working closely with our newly appointed Strategic Lead for Organisational Development. Together, you’ll bring our vision to life, designing and delivering impactful programmes that support meaningful, lasting change.&nbsp;As an Organisational Development Delivery Lead, you’ll work in close partnership with the Strategic Organisational Development Lead and the wider People and Change team, you’ll play a key part in implementing the Culture Action Plan and ensuring our leaders, teams, and services are well-prepared for change.Location: Lincolnshire (Our Offices are in Grimsby &amp; Boston)Salary: £48,500Contract: Permanent/ Full Time&nbsp;What is Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.Colleagues often say “the people” are the best thing about working at LHP - and that sense of togetherness is real. But we also know there are cultural gaps to address, as highlighted by a recent extensive audit. We’re ready to address those challenges with honesty and commitment, and this role is crucial in helping us build the culture our colleagues deserve, and our customers expect.Check out our <a href="https://www.youtube.com/playlist?list=PLeNgL4QX0xCP1T-wBnSh2_Sz66216EK35" target="_blank">Youtube </a>channel to hear some stories of what it's like to work here!As an LHP colleague, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>A family friendly agile working policy</li><li>Discounted shopping vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic training programme</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What could a typical week look like as an Organisational Development Delivery Lead?Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow. For those who thrive in complexity and care about meaningful, values-led work, it’s an opportunity to be part of something that matters.Your weekly tasks could include:<ol><li>Design and implement organisational development initiatives that align with our values, culture, and strategic objectives.</li><li>Lead the delivery of key programmes within the Culture Action Plan, including leadership development, team effectiveness, and inclusion-focused initiatives.</li><li>Collaborate with HR, communications, customer Inclusion and change teams to ensure consistent messaging and a joined-up approach to organisational development.</li><li>Engage with colleagues and managers across the organisation to gather feedback, build trust, and foster a sense of ownership in change initiatives.</li><li>Promote open, two-way communication to ensure OD plans are inclusive, well-informed, and supported at all levels.</li><li>Support the creation of people frameworks, such as leadership behaviours, career progression pathways, and team charters.</li><li>Evaluate the impact of OD activities using data, feedback, and insight to continuously improve our approach and outcomes.</li><li>Represent the OD function at internal forums and meetings, championing a culture of learning, growth, and continuous improvement.</li><li>Oversee the use of the Apprenticeship Levy, ensuring it is maximised through relevant vocational training opportunities.</li><li>Manage the corporate training budget effectively, ensuring value for money and alignment with organisational priorities.</li></ol>&nbsp;This is what you’ll need to thrive in this role<ul><li>Experience in organisational or leadership development, with a track record of delivering impactful outcomes.</li><li>Demonstrable evidence of design and implementation of effective development programmes, including conducting training needs analyses.</li><li>Strong facilitation and influencing skills, with confidence engaging and building credibility at all levels of the organisation</li><li>Experience managing budgets and ensuring a measurable return on investment for learning and development initiatives.</li><li>High emotional intelligence, with a deep understanding of organisational culture and its impact on change and development.</li><li>Experience working with apprenticeship providers and a good understanding of the Apprenticeship Levy is desirable</li><li>A relevant professional qualification, such as CIPD or equivalent is desirable</li></ul>If you're experienced in Organisational Development, thrive when working in a close team and driven by implementing real change that makes a difference, we strongly encourage you to apply.&nbsp; Please attach your most up to date CV and a supporting statement (no more than 500 words) detailing why you would be a great candidate for the role.For an informal conversation please call Rajim on 07958388464 Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory References

Organisational Development Delivery Lead

Are you passionate about driving meaningful change and delivering projects that make a real difference to the lives of Lincolnshire residents?Can you lead complex projects with confidence, clarity, and a customer-first mindset?We have a fantastic new opportunity for an experienced Project &amp; Delivery Manager to join our People and Change TeamLocation: Remote worker (Lincolnshire Based)Salary: £53,919As our <a>Project &amp; Delivery Manager </a>you’ll lead and coordinate key repairs change projects, within LHP’s 2-year ‘Everyday Better’ transformation programme, ensuring change is delivered effectively and that customers can feel the real benefits of a customer centric repairs service.This role will work closely with the Repairs Director, reflecting a strategic partnership focused on alignment with operational priorities. While core accountability remains within the change team, this connection ensures close collaboration and oversight to support joined-up delivery and the delivery of tangible service improvements.What is Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.Colleagues often say “the people” are the best thing about working at LHP - and that sense of togetherness is real. But we also know there are cultural gaps to address, as highlighted by a recent extensive audit. We’re ready to address those challenges with honesty and commitment, and this role is crucial in helping us build the culture our colleagues deserve, and our customers expectCheck out our Youtube channel to hear some stories of what it's like to work here!<ul><li>As an LHP Colleague, you’ll also receive some great benefits:</li><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>A family friendly agile working policy</li><li>Discounted shopping vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic training programme</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What will a typical week be as Project &amp; Delivery Manager?Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow. For those who thrive in complexity and care about meaningful, values-led work, it’s an opportunity to be part of something that matters.This is an exciting opportunity, as this is a brand-new role within LHP. We’d expect the successful person to make this role their own.Your weekly tasks could include:<ul><li>Capture insights from each project to inform future initiatives and improve delivery practices.</li><li>Work with the Director of Repairs to clearly outline the project aims to achieve, including deliverables, timelines, and success criteria.</li><li>Create structured plans that include milestones, resource allocation, risk assessments, and communication strategies.</li><li>Coordinate efforts across departments, ensuring everyone understands their roles and responsibilities.</li><li>Build trust and maintain regular communication with internal and external stakeholders to ensure alignment and support.</li><li>Monitor project performance, identify potential issues early, and implement mitigation strategies to keep projects on track.</li><li>Help teams transition to new systems or processes by providing training, resources, and ongoing support.</li><li>Work with communications and OD teams to create engaging content that supports change initiatives.</li><li>Design tools and methods to evaluate the effectiveness of changes and report on benefits realised.</li><li>Encourage feedback, celebrate successes, and foster an environment where change is embraced and sustained.</li><li>Bring innovation to our transformation programme from your previous change experience</li></ul>Please view the attached job description for a full list of responsibilitiesWhat skills, knowledge and experiences are essential as Project &amp; Delivery Manager?<ul><li>Hold an Agile Project Management qualification</li><li>Proven track record of successfully delivering projects within people-focused organisations.</li><li>Practical experience applying Agile or Lean methodologies to drive continuous improvement.Solid understanding of the housing sector, including relevant legislation, regulatory requirements, and industry challenges.</li><li>In-depth knowledge of project management frameworks and change management best practices.</li><li>Experience in supporting individuals through change, with a strong focus on embedding sustainable new ways of working.</li><li>Skilled in using project delivery tools such as RAID logs, project plans, and collaborative platforms including Miro and JIRA.</li><li>Highly organised and self-driven, with a proactive, solution-oriented approach to delivery.</li><li>Exceptional communicator with strong stakeholder engagement skills; able to influence, motivate, and build consensus.</li><li>Proficient in evaluating impact and measuring benefits, translating data into meaningful insights and actions.</li><li>Confident in leading both strategic and operational change projects, always focused on delivering customer value.</li><li>Approaches challenges with empathy, professionalism, and integrity, building trust at all organisational levels.</li></ul>How do I apply?If you are experienced in Project Management (Agile) and are passionate about making a difference, we strongly encourage you to apply.&nbsp;Please attach your most up to date CV and a supporting statement (no more than 500 words) detailing why you would be a great candidate for the role.Interviews will take place in Grimsby on the 25th June 2025. &nbsp;Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory References.&nbsp;

Project & Delivery Manager

Job Title:&nbsp;Head of policy and external affairsBand:&nbsp;2Salary: £55,157 - £57,569Location: Hybrid – Home/CIH officeHours: 35 hours per weekThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youWe’re looking for a new head of policy and external affairs (England) to join us at a pivotal time for housing. If you’re passionate about influencing the direction of policy, engaging with key decision-makers, and leading a high-performing team—this is your opportunity to make a real impact.In this senior role, you will:<ul><li>Be a visible leader and ambassador for CIH and the housing profession across Westminster and beyond.</li><li>Drive the development of bold, evidence-based housing policy and good practice.</li><li>Represent CIH at the highest levels—engaging with government, the media, and sector leaders.</li><li>Lead and develop a talented policy and external affairs team, with responsibility for the team’s strategy, delivery, and budget.</li><li>Work closely with colleagues across CIH to ensure our policy voice reflects and supports our members' needs.</li></ul>You’ll bring strong analytical thinking, excellent communication skills, and the ability to build meaningful relationships across the housing sector and political landscape. You’ll be energised by influencing debate, shaping ideas, and driving real change.If you’re an inspiring leader with a deep understanding of housing policy, a collaborative mindset, and the drive to make a difference, we want to hear from you.Join us—and help shape a better future for housing in England.How to applyFor an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at <a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>.We will require a cover letter and stating why you are a fit for this role along with a CV detailing relevant experience. For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date: Sunday 1 June 2025Interviews will be held on: Wednesday 18, Thursday 19 and Friday 20 June 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.&nbsp;

Chartered Institute of Housing

Head of policy and external affairs

Permanent Remote Fire Engineer – Up to £95k Package – Excellent Benefits, Incredible Culture, Expanding National Consultancy We’re hiring an experienced Fire Engineer for a permanent, fully remote role with a nationally expanding consultancy known for its outstanding team culture, professional development, and rewarding benefits package. Offering a total salary package of up to £95,000, this is an excellent opportunity to take your fire engineering career to the next level—without compromising flexibility or work-life balance. While the role is remote, occasional visits to Central London may be required for team collaboration and company events.Key Responsibilities:<ul><li>Develop detailed fire strategy reports and fire safety management plans</li><li>Design and advise on a range of fire safety systems including alarms, sprinklers, smoke control, and escape provisions</li><li>Conduct site inspections and fire risk assessments where needed</li><li>Recommend fire-safe building materials and structural layouts</li><li>Ensure compliance with ADB, BS9999, BS9991 and other fire safety regulations</li><li>Liaise with architects, developers, building control, and other stakeholders</li></ul>Requirements:<ul><li>MIFireE membership</li><li>Degree in Fire Engineering or Fire Safety (BEng, BSc, or MSc)</li><li>At least 5 years of relevant consultancy experience</li><li>Strong technical knowledge of UK fire safety guidance and legislation</li><li>Confident communicator with excellent report writing skills</li></ul>What’s on Offer:<ul><li>Permanent role with clear progression and stability</li><li>Up to £95,000 total package, including a £4,800 car allowance</li><li>Fully remote working – with occasional London meetups</li><li>Excellent benefits, including ongoing CPD, support, and performance recognition</li><li>An incredible company culture that values collaboration, trust, and personal growth</li><li>Join an expanding national consultancy with a strong reputation in the industry</li><li>Be part of a high-performing, inclusive, and supportive team</li></ul>If you’re looking for a career-defining move that combines flexibility, meaningful work, and an exceptional team culture—this could be the perfect fit. Apply now or reach out for a confidential chat.

Liquid Recruitment Solutions

Fire Engineer

Job summary Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment! We are looking for a Peer Support Worker to join our Homeless Mental Health Team on a full-time basis Monday Friday 8.30am-4.30pm. This role is specifically to engage and support people who are homeless experiencing mental health problems, to access services available to them. As a Peer Support Worker in the Homeless team, youll be offering companionship, understanding and establishing a caring, professional relationship to improve individuals socialisation and psychological resilience particularly for those with a chronic illness or those needing support in recovery. You will work alongside a very supportive team and regularly work alongside Mental Health Practitioners &amp; Support Time &amp; Recovery workers &amp; Psychologists in the team. Due to the nature of the role, the Peer Support Worker role requires someone who has lived experience of being homeless and who has received support through Secondary Care Mental Health services. You will get to meet with service users across the County both within a clinic setting and street outreach such as people who are rough sleeping, staying in temporary accommodation or people that might have just secured their own accommodation. Main duties of the job The successful candidate will offer support and guidance to Service users experiencing mental health problems impacting on their life and well being, offering companionship, understanding and establishing a caring, professional relationship to improve individuals socialisation and psychological resilience for those service users with a chronic illness or those needing support in recovery. The team is an active partner within the wider multi-agency statutory &amp; voluntary sector homeless services within Leicester City, and as such the successful applicant would be expected to help facilitate this partnership, as well as assisting to develop the service and similar partnerships across the wider counties of Leicestershire &amp; Rutland. Going forward as the service develops across the wider counties of Leicestershire &amp; Rutland the work will involve some working in County districts which will be developed around existing staff locations. In addition to <ul><li>Establishing supportive, positive and respectful relationships with all people you come in contact with.</li><li>Providing peer support, maintaining professional boundaries.</li><li>Helping people identify recovery goals themselves.</li><li>Supporting service users to identify and overcome fears within a relationship of empathy and trust.</li><li>Undertaking appropriate administrative duties for delivering effective and timely care, including updating patient records.</li></ul>About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.About UsLeicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).All jobs will require permission to work in the UK.For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Person Specification Qualifications Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul> Experience Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul>Person Specification Qualifications Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul> Experience Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leicestershire Partnership NHS Trust Address OSL House,East Link, Meridian Business Park ,Leicester,LE19 1XU Leicester Leicestershire LE19 1XU Employer's website

Peer Support Worker - Homeless Team

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Project Officer Base office location may vary dependent upon suitable candidate - balance of home and office working £32,244 - £33,941 per year 35 hours per week We have an exciting opportunity for a Project Officer to join our team. You will be responsible for coordinating and supporting the management and implementation of projects across Affordable Housing and Property Services. This job sits within the Business Change and Transformation Team in the Affordable Housing Directorate. Affordable Housing provides a range of affordable homes and support services in England and Scotland, delivering services at a competitive cost to meet the needs of our customers. This includes general needs housing, supported housing, shared ownership, housing for older people and home ownership accommodation. It also provides housing related services including lettings, income management, tenancy management and customer support. The role of Project Officer will include: <ul><li>Supporting development and delivery of programmes and projects </li><li>Providing effective support in managing projects, ensuring the effective collation, reporting and publishing of relevant information both internally and externally, identifying shortfalls and risks and highlighting these as necessary</li><li>Assisting in ensuring that all projects are delivered in line with legislative and regulatory requirements </li><li>Organising meetings and workshops as needed, including taking minutes, preparing papers and maintaining accurate records, in order to deliver an effective service and meet customer and organisational needs</li><li>Contributing to reporting processes on the progress of projects and programmes throughout the project lifecycle, ensuring that feedback is robust and that results are fed into key stakeholders</li><li>Supporting the management and maintenance of relationships with internal and external stakeholders, customers and contractors, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints</li><li>Monitoring of project budgets and expenditure ensuring cost-effective solutions</li><li>Maintaining all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies</li><li>Contributing, as appropriate, to special programmes and projects in support of the Group's values and objectives</li></ul>Skills and experiences: <ul><li>Recent experience of undertaking a similar role </li><li>Some experience working within a housing environment</li><li>Experience coordinating and managing a range of meetings and events</li><li>Experience in analysing and diagnosing problems</li><li>Proven experience of working to deadlines and prioritising work loads</li><li>Some experience of using project management methodologies to support the successful delivery of projects</li><li>Some experience of producing and analysing quality statistical information</li></ul>Why work for us? One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li><li>A pension scheme with matching employer contributions from Sanctuary up to set limits</li><li>Life Assurance</li><li>Employee Volunteering scheme</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£32,244 per annum (rising to £33,941 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 8 June 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you <a href="mailto:-corporate.recruitment@sanctuary.co.uk" target="_blank">-corporate.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Project Officer

The Role Neighbourhood Manager Southwark | Up to £39,178 per annum with an annual performance bonus of £3996 Are you a natural leader with a passion for community and operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team in Southwark! As a Neighbourhood Manager, you'll play a pivotal role in ensuring the smooth and effective delivery of our services, keeping local streets safe, clean, and well-managed. Working alongside our management team, you'll oversee operations, build strong relationships within the community, and tackle environmental and parking challenges head-on to create a thriving, harmonious neighbourhood. Why Join Us? <ul> <li>Competitive Salary: Up to £43,174* (£39,178 basic + performance bonus of £3,996)</li> <li>Flexible Schedule: 42 hours per week across 5/7 days, including some evenings and weekends (1 in 3 weekends)</li> <li>Great Time Off: 33 days annual leave (25 days + 8 bank holidays)</li> <li>Career Growth: Ongoing training and development opportunities</li> <li>Meaningful Work: Make a real impact in your local community</li> <li>Exclusive Perks: Employee discount scheme &amp; comprehensive pension plan</li></ul>What You'll Be Doing: <ul> <li>Leading with Impact - Support the Assistant Contract Manager to ensure seamless service delivery and operational excellence.</li> <li>Building Bridges - Engage with Residents' Associations, Councillors, Police, and Business Owners to foster a strong, safe community.</li> <li>Driving Success - Monitor budgets, payroll, and resources to maintain efficiency and cost-effectiveness.</li> <li>Empowering Teams - Manage and mentor a team of supervisors, providing guidance, training, and performance oversight.</li> <li>Making a Difference - Ensure smooth deployment of staff and uphold contract requirements to maintain the integrity of Southwark's public spaces.</li></ul>What We're Looking For: <ul> <li>Leadership &amp; Management Experience - Minimum 3 years leading diverse teams and inspiring performance.</li> <li>Analytical &amp; Organised - Strong commercial acumen with the ability to present to senior management and manage KPIs.</li> <li>Tech-Savvy - Proficiency in MS Office and experience in data collection and analysis.</li> <li>Problem-Solver - Excellent communication skills with a proactive and solutions-focused approach.</li> <li>Licensed Driver - Full, clean UK driving licence required.</li></ul>Join APCOA, where your expertise is valued, your growth is supported, and your impact is felt. If you're ready to take the next step in your career and help make Southwark a better place for businesses and residents alike, we'd love to hear from you! APPLY NOW and be part of something bigger. We are committed to diversity and inclusion, ensuring APCOA is a fair and welcoming place to work-regardless of age, race, gender, or background. Your success is our success!

Neighbourhood Manager

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We're a team of over 9,000 people with a purpose to deliver one of life's essentials, and we do it all while thriving in our unique culture. At Severn Trent, we're embarking on an exciting £415m project to replace 870 miles of old water pipes across the Midlands - and we want you to be part of it. The new pipes we're installing will last for up to 100 years. This is the biggest investment in water infrastructure in the region in a decade, and it's set to improve water quality, reduce leaks, and make our water supply more reliable for millions of people. We're looking for a Community Liaison Officer to join our Chief Engineer team on this exciting Mains Renewal programme. EVERYTHING YOU NEED TO KNOW As our Community Liaison Officer, you'll be responsible for all stakeholder management or mains renewal programmes, managing escalated stakeholder &amp; customer complaints, creating and delivering a proactive plan. Upon working on a plan, you will ensure renewal work can proceed in line with planned time scales whilst balancing competing demands to provide the best outcomes for customers. You'll provide end-to-end communication to customers, ensuring customers &amp; stakeholders have the most up to date information. Key Accountabilities: <ul><li>Accountable for managing escalated customer complaints relating to the mains renewal programme. Empowered to make decisions for the best outcome for customer satisfaction, limiting disruption and negative perceptions of the mains renewal programme.</li><li>Provide hyper care to customers who escalate complaints, ensuring they are reacted to in an efficient manner, and a resolution is sought swiftly.</li><li>Liaise and manage the relationship with local councils to ensure they are fully informed &amp; brought into the renewal programme, enabling a smooth project.</li><li>Influencing key external stakeholders to ensure that queries are responded to in a timely and efficient manner.</li><li>Responsible for all rebates relating to customers who are significantly impacted by the programme.</li><li>Organising and facilitating townhalls with local customers, business &amp; organisations to provide detail to gain stakeholder buy in in advance &amp; during the planning phase.</li></ul>WHAT YOU'LL BRING TO THE ROLE To be successful in this role, it is expected that you will be able to: <ul><li>Work in a role managing multiple stakeholder relationships with competing interests.</li><li>Handle challenging conversations and circumstances which require clear communication to maintain strong customer relations and improve customer satisfaction.</li><li>Exhibit strong problem-solving skills, with the ability to manage multiple complex customer complaints, with lots of innovative thinking required to resolve sometimes unique problems.</li><li>Be expected to carry out standby duties and may need to cover the entire Severn Trent region while carrying out these duties.</li><li>Having prior experience working within the utility sector or water industry is beneficial.</li><li>Full UK driving license is essential</li></ul>The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family: <ul><li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li><li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li><li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li><li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate </li><li>Dedicated training and development with our 'Academy' </li><li>Electric vehicle scheme and retail offers </li><li>Family friendly policies </li><li>Two volunteering days per year </li></ul>WHAT'S NEXT We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media. Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Community Liaison Officer

Job Description Homeless Outreach Support Worker Location: Guildford HOST Salary £25,965.41 per annum, (£27,112.48 per annum is achieved after 18 months successful performance in the role) Apply by 06/06/2025 Introduction This is a brilliant and unique opportunity to join our very dynamic and enthusiastic Homeless Outreach Support Team (HOST) in Guildford. Together, we will be able to transform the lives of people who has been affected by the trauma of homelessness in this area. So, we are looking for a person who needs to be resilient, empathetic and with positive attitude to support people to move away from homelessness and settle into the community. What will you do? Our aim is having tailored Support in place for vulnerable people who has been suffering from or at Risk of Homelessness using the Trauma Informed Care principles through the Psychologically Informed Environment model. The Homeless Outreach Worker post holder will be responsible for the delivery of a knowledgeable, creative, and highly personalised support service to people who are rough sleeping or at risk of rough sleeping. You will work flexibly, on your own and as part of the team to support each client, negotiating solutions to access suitable housing and offering opportunities to engage with a range of other services to promote good health and wellbeing and reduce the risk of future homelessness. Riverside are looking to recruit for this post a full time Outreach Worker in Guildford working 37.5 hours per week. Working hours Mon to Fri, shifts are during business core hours of 7am - 6pm with occasional early outreach. Working Pattern: as per rota You will work through challenging barriers, but you will be rewarding when you are knowing that your support is making a difference in people's lives by transforming them into more resilient and independent lives. Job responsibilities <ul> <li>You'll be working from one of our supported services and you'll support a number of different people. </li> <li>Provide a housing related support service to clients who are homeless and are in need of temporary accommodation.</li> <li>Attend meetings within the local partnership focussed on problem solving and information sharing.</li> <li>Feeding back relevant information to the team related to the support of our customers</li> <li>Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.</li> <li>Undertake assertive outreach, visiting known sleep sites, searching for new rough sleepers in response to reports and carrying out regular early morning/late evening checks to maintain an overview of the current rough sleeping situation in Guildford.</li></ul>(This involves walking up hills, flights of stairs and occasionally rough terrain) <ul> <li>Take steps to form positive and supportive relationships with clients from first point of contact, adapting your approach as necessary to maintain good relations for the duration of their time with the service. </li> <li>Carry out assessments of need with sensitivity, asking questions to clarify understanding and listening carefully to find out what is important to your clients. </li> <li>Work with clients to agree next steps and develop a plan to support the client to find the accommodation and other help. The ability to have open and frank discussions with people and manage expectations is essential. </li> <li>Make referrals to a wide range of specialist services e.g. mental health, substance misuse, housing etc. to address the wider needs of the client and do what is needed to help clients maintain engagement. E.g. texting reminders, attending appointments, discussing concerns.</li> <li>Providing ongoing practical help, advice, information, support and encouragement to clients throughout their involvement with the service, keeping in daily contact (or as otherwise agreed) to update on progress.</li> <li>You'll support our customers in a variety of ways. For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.</li> <li>It'll be your job to help boost their confidence and support them on their journey as they rebuild their lives.</li> <li>Through all of this you'll need to keep records of everything, so there is some admin to do. </li></ul>As a minimum requirement you'll need: • An understanding of the challenges, traumas and barriers faced by people at risk of homelessness. • An understanding diverse customers group and vulnerable individual with complex needs. • Team player with a caring, empathetic, flexible approach and a resilient, can-do attitude. • Excellent time management with the ability to prioritise on a daily basis to do your work effectively. • Effective communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Ideally you'll also have: • An understanding of supporting vulnerable people • Knowledge of Psychological or Trauma Informed approaches to support. • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results. • Knowledge of current benefit systems particularly Universal Credit. • Knowledge of processes involve in accessing Rent deposit accommodation and Private rent. • Clean driving licence and access to their own car Does this describe you? You demonstrate an optimistic, flexible and non-judgemental approach and have excellent verbal and written communication skills with individuals from a variety of different backgrounds. You have an understanding of the barriers faced by vulnerable customer groups and experience working with individuals with complex needs as well as from different ethnic and cultural backgrounds. You are experienced in delivering structured support and risk management in a supported environment. You are not only able to work independently and use own initiative but within a multi-disciplinary team. You are proficient in the use of Microsoft Office programmes and comfortable with learning additional company specific systems where required. While by no means compulsory, it would be to your advantage if you have knowledge of the current benefit systems, housing regulations and how these impact locally as well as Trauma Informed Care with psychologically informed approaches to support our customers. Click on the job description linked below to see a full list of our essential requirements. What's in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Pension Scheme • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings • 25 days holiday per year Who are Riverside? We are one of the UK's leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you're thinking of joining us as a Support Worker, we'd love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Homeless Outreach Support Worker

Job Description About the role Following an exciting development in our team, The Guinness Partnership is recruiting a Resident Liaison Officer to join the Building Safety Team covering the northern region. This is a full-time permanent opportunity. This role is agile and requires you to spend time in the Oldham office and onsite, time spent onsite will vary depending on the stage of the projects. You will manage and develop important relationships between customers, colleagues and contractors in the delivery of work managed by the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects, and are fully consulted regarding any requirements before, during and after the work is completed. What we're looking for We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul><li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li><li>Proven experience of providing a proactive and excellent customer service.</li><li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li><li>Good attention to detail and accurate recording for audit purposes.</li><li>Ability to work under pressure and to deadlines.</li><li>Effectively managing budgets and controlling spend.</li><li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li><li>Understanding of social housing legislation and tenancy management.</li><li>Awareness of health &amp; safety legislation and policy.</li><li>Demonstrates the Guinness Behaviours</li></ul>This position will require a basic DBS check which will be paid for by The Guinness Partnership. Please note: You are required to have a full UK driving licence and access to you own vehicle for business use. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. = How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you. The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face-to-face Interviews will take place at the Oldham office from Monday 9th June 2025. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Join Digital Catapult as our new Community Engagement Manager and play a leading role in building, nurturing, and growing the UK's most ambitious digital supply chain innovation community. You'll drive engagement and collaboration across industry, technology, and academia - helping to accelerate the practical application of deep tech solutions nationwide and deliver real-world impact for UK manufacturing and supply chains. This is a contract role due to end on 31/03/2026 WHAT YOU'LL DO (Duties) <ul><li>Develop and implement strategies to grow and strengthen innovation communities, including the flagship Digital Supply Chains Hub (DSCH), working closely with cross-functional teams. </li></ul><ul><li>Manage and moderate both online and in-person communities, ensuring they are valuable, inclusive spaces for collaboration and knowledge sharing. </li></ul><ul><li>Organise and deliver community events - workshops, hackathons, webinars, regional pilots - to drive engagement and foster partnerships. </li></ul><ul><li>Lead the continuous improvement of onboarding processes and member journeys, designing structured feedback loops to capture insights and inform programme enhancements. </li></ul><ul><li>Promote networking, matchmaking, and collaboration opportunities, connecting members to relevant partners, projects, and opportunities. </li></ul><ul><li>Use analytics and data tools to monitor engagement, track KPIs, and generate actionable insights to inform strategy and demonstrate impact. </li></ul>Requirements <ul><li>Proven experience in community management, stakeholder engagement, or innovation programme delivery - ideally within technology, innovation, or digital ecosystems. </li></ul><ul><li>Strong relationship-building skills, with the ability to engage startups, corporates, academia, and funders to support ecosystem growth. </li></ul><ul><li>Experience designing and delivering strategies to engage community members and enhance their experience, both digitally and in-person. </li></ul><ul><li>Skilled in organising and facilitating events, workshops, and collaborative initiatives that drive participation and value. </li></ul><ul><li>Comfortable using data and analytics to inform decision-making and demonstrate impact. </li></ul><ul><li>Passion for technology innovation, with a collaborative approach and a commitment to equality, diversity, and inclusion </li></ul>Application closing date: Wednesday 4th June Benefits <ul> <li>We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations.</li> <li>5% performance related bonus </li> <li>Digital Catapult is a Disability Confident Committed Level 1 Employer.</li> <li>Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year:</li> <li>Double-matched pension up to 10% of your salary;</li> <li>4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension;</li> <li>E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal;</li> <li>Life insurance 4x salary;</li> <li>Free to access EAP &amp; Financial Wellbeing advice;</li> <li>Enhanced maternity and paternity leave;</li> <li>Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work;</li> <li>Investment in your ongoing learning and development with us;</li> <li>Company social events throughout the year and free office snacks!</li> </ul>We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared. We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness. We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.

Community Engagement Manager

Job Description <ul> <li>Babergh and Mid Suffolk District Councils - Ipswich, Suffolk IP1 2BX</li> <li>£36,124 - £42,078 per annum (pro rata for part time)</li> <li>Full Time, 37 hours per week</li> <li>Permanent</li></ul>Full time, part time and job share opportunities will be considered. What we are looking for We are looking for two Community Housing Officers to join our team in Housing Management. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About the role Join our Housing Management Service as a Community Housing Officer and play a pivotal role in ensuring the effective management of tenancies and communal spaces. We are committed to providing safe, secure, and supportive living environments for all council tenants and leaseholders. The Housing Service has just been transformed and you will have a number of properties you will be fully responsible for, taking pride and ownership for the quality of the neighbourhoods and tenant satisfaction. Key Responsibilities: <ul> <li>manage new lets, tenancy agreements and conduct home visits</li> <li>welcome new tenants and provide necessary information and support</li> <li>ensure communal spaces are safe, clean and action hazards identified</li> <li>maintain compliance with housing regulations and standards</li> <li>support tenants with housing issues and provide advice on housing options</li> <li>investigate anti-social-behaviour and resolve disputes</li> <li>drive up tenant satisfaction by actively listening to concerns and providing timely solutions</li> <li>serve as an ambassador for the organisation, promoting our values</li> <li>collaborate with partner agencies to problem solve, sustain tenancies and create communities.</li></ul>About you We are looking for a professional person with knowledge of housing management, anti-social-behaviour, health and safety for residents and working within local communities. You will need to either hold, be working towards or commit to completing a CIH Level 3 qualification in Housing Management. We are also looking for you to: <ul> <li>demonstrate passion to deliver quality customer and housing services</li> <li>enjoy engaging with residents to receive feedback to drive improvements and enhance customer satisfaction</li> <li>be ambitious to succeed and be proud to represent the council</li> <li>thrive on performance and exceeding personal targets and objectives</li> <li>be flexible to meet service demands and competent when using ICT</li> <li>work collaboratively with colleagues to problem solve</li> <li>have a full driving licence and access to a car to conduct home visits.</li></ul>About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working for us <ul> <li>Great opportunities for learning and development.</li> <li>Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).</li> <li>Competitive Local Government Pension Scheme.</li> <li>Wellbeing Support Program</li> <li>Employee Assist Program</li> <li>Health Care Options</li></ul>For more information, please visit our Employee Benefits page (suffolkjobsdirect,org). Our ways of working: Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. For more information If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Louise Bird on 01449 724968 or Aimi Myhill on 01449 724579. Please read the Job Description and Person Specification.pdf before applying for this job opportunity. Closing date: midday, 12 June 2025. Interview dates: 19 and 24 June 2025. Promoted as FJ (Featured Job) on Suffolk Jobs Direct. When applying, please ensure: <ul> <li>that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.</li> <li>your statement indicates how you meet each of the criteria in the 'Person Profile' section of the Job Description/Person Specification (JDPS).</li></ul>This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. About the Team How to apply Step 1 - read the advert and the Job Description and Person Specification (JD and PS). Step 2 - complete the Supporting Statement template Step 3 - complete the online application and upload your statement. Your statement needs to indicate how you meet the criteria in the 'Person specification ' section of the (JD and PS) Your statement should: <ul> <li>Be no more than 2 sides of A4</li> <li>use the template provided (other formats will not be accepted)</li> <li>be uploaded on your online application, as without this, your interest will not be progressed.</li> </ul>

Community Housing Officer

Full Time and Part Time / 37 &amp; 15 Hours Per Week / Permanent Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll liaise with clients either face-to-face, over the telephone or conduct home visits. You will have to regularly navigate sensitive situations. You'll have a large and complex allocated caseload, where you'll undertake assessments on customers' support needs, especially regarding housing, employment, and financial needs. With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best housing solutions with understanding and care. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Ideally, you'll have worked with homeless people or worked in a similar field, undertaking assessments with people facing difficult and complex situations, and providing support in their time of need. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a> Assessment/interviews will take place week commencing Monday 23rd June 2024

Homelessness Prevention Officer

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the team here at Pendleton Together in this exciting role. This is an exciting prospect that involves the responsibility of overseeing the surrounding communities of Salford. This role is located in our Salford office. There are opportunities for flexible working to support a healthy work-life balance. This role is field based; you will balance your time between working on your designated patch, office and home. Please note that this is a temporary position consisting of 12 weeks, with possibility of extension. Requirements Outline of Key responsibilities for the Neighbourhood Officer. ... <ul> <li>To be responsible for the monitoring of the level of vacant dwellings on schemes/estates and to ensure that properties are inspected and re-let with a minimum delay by following our lettings and void management policies and ensuring contract compliance</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>To liaise with colleagues and other agencies over any specific customer problems relating to e.g. complaints, rent arrears, anti social behaviour or repair requests.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing </li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations. </li> <li>Experienced in faced to face customer service </li> <li>Solution focused and experience in working with customers and stakeholders.</li> <li>An ability to manage confidential and personal information appropriately and sensitively.</li> <li>Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £31,166 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays (pro-rata)</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer INDTHG1

Neighbourhood Officer

The Vacancy Could you bring you passion, enthusiasm and appetite to learn to our Service Charge team? If it's a yes, then we have a fantastic opportunity for you. What you'll be doing About you What you'll be doing As a Service Charge Officer, you will take a key role in setting and reconciling service charges for tenant, homeowners and leaseholders living within Hants/Wilts/Surrounding areas. This will involve you handling, analysing and interrogating large amounts of financial data ensuring customers are only charged for what we can legally recover from them. You will do this by liaising with internal colleagues, referring to terms of leases, conveyance agreements and tenancy agreements and working in accordance with current service charge legislation. You'll work with our customers responding to their enquiries on the phone, over email and face to face about their service charges. About you You will be committed to delivering excellent customer service, with the skills to establish, develop and maintain effective working relationships with customers and colleagues. You'll have excellent communication skills, both written and verbal, and have a good eye for detail and accuracy when presenting information. You'll be proficient in the use of IT including the Microsoft Office suite and CRM databases. You'll need to have a flexible approach to meet the needs of our customers, including local and regional travel. You'll need to have a UK driving licence and access to your own vehicle for work purposes. You will be required to undertake a DBS check if successful. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.</li></ul>About Aster Group Now is a really exciting time to join us. We're working towards our vision of everyone has a home. It's a bold statement but one everyone across our business is passionate about. What we do enables better lives. We provide safety and security through a range of housing and services. We will continue to grow so we can maximise our impact. Our strengths are our people and our culture. We believe that work isn't somewhere you go, it's something you do. No two days are the same here, and agile working is the norm rather than the exception. We're on an exciting transformation journey. Our business strategy is clear. Our vision is bold. And what sets us apart is The Aster Way. The Aster Way is not just a set of words. It's a shared understanding of the way we work - creating a fair and inclusive culture. It's a set of straightforward principles that underpin everything we do, every day. From how we lead and learn, to how we collaborate, communicate and innovate, this is how we'll reach our vision - that everyone has a home. Our customers are at the heart of everything we do, so we expect all our colleagues to be motivated and inspired to deliver a positive customer experience. We supply a wide range of housing options in response to the housing crisis, working towards our vision of ensuring everyone has a home. Our not-for-dividend business has roots dating as far back as the mid-1920s when Cecil Homes, (part of Central and Cecil who we merged with in 2022) was formed. We have £2 billion worth of assets and plan to invest £2.5 billion to deliver 12,000 new homes by 2030. We forecast delivering over 1,100 homes during the current financial year (2021/22) across all tenures. The Group reinvests profits from open market sale and shared ownership to support the development of affordable rented homes. We own and maintain over 34,500 homes and employ more than 1,720 people. Our corporate social responsibility commitments set out the additional work our business chooses to do. For more information, visit <a href="http://www.aster.co.uk" target="_blank">www.aster.co.uk</a>. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster Group is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Service Charge Officer

Salary: £28,163 up to £30,559 per annum pro rata Grade: G Contract: Permanent Hours: Part Time 22.5 hours per week Location: Tara Park Gypsy and Traveller Site Are you passionate about supporting vulnerable residents and promoting community wellbeing? We are looking for a dedicated and compassionate Housing Support Officer to join our team at the Tara Park Gypsy and Traveller Site. This is a fantastic opportunity to make a real difference in the lives of residents and contribute to a positive and supportive community environment. About the Role As a Housing Support Officer, you will play a key role in delivering essential services to residents at the Tara Park site. Your work will ensure that residents have access to housing-related support, as well as broader services to improve their wellbeing. You will work closely with the Housing Officer to develop tailored support plans, assist with Universal Credit and housing benefit applications, and support residents in engaging with external agencies. Key Responsibilities: <ul> <li> Provide high-quality support services to residents, ensuring access to essential services such as housing benefits, healthcare, employment, and training opportunities. </li> <li> Work with the Housing Officer to help residents understand the requirements of living on the site and support them in maintaining their pitch. </li> <li> Assist residents in applying for Universal Credit, maintaining their journals, and managing housing-related payments and arrears. </li> <li> Coordinate with external agencies (e.g., charities, health services, and social care) to support residents' needs and facilitate access to vital services. </li> <li> Promote a strong community ethos, encouraging residents to participate in community activities and engage in voluntary work. </li> <li> Recognise safeguarding concerns and ensure appropriate action is taken in line with the Council's safeguarding policy. </li> <li> Maintain accurate and confidential records and submit intelligence to relevant authorities when necessary. </li> </ul>Essential Qualifications and Experience: <ul> <li> Excellent communication skills with the ability to engage effectively with residents and external agencies. </li> <li> Ability to build and maintain relationships. </li> <li> Awareness of safeguarding responsibilities and relevant procedures. </li> <li> Experience of supporting individuals to maintain accommodation, particularly in a social housing or outreach setting. </li> <li> Basic understanding of welfare benefits, including Universal Credit and housing benefits. </li> <li> Strong organisational and time management skills, with the ability to prioritise workloads. </li> <li> Emotional resilience and the ability to handle challenging situations with professionalism. </li> </ul>Desirable Skills: <ul> <li> Knowledge of the Gypsy and Traveller community and the specific challenges faced by residents. </li> <li> Experience working with disadvantaged or vulnerable individuals. </li> <li> Knowledge of local housing systems and services in Ryedale and surrounding areas. </li> <li> Ability to work independently and manage multiple tasks without direct supervision. </li> </ul>Why Join Us Excellent Benefits Package: Our employees are our greatest asset, Enjoy 28 days of annual leave (rising to 34 days with continued service) plus public holidays, and a generous local government pension scheme. Work-Life Balance: Our regular hours mean you can enjoy your evenings and weekends! Professional Development: Gain further qualifications, training opportunities, and the support you need to grow your career. Health &amp; Wellbeing: Discounts at gyms across the county and a lifestyle savings program to help you save on everyday expenses. Ready to Make a Difference If you're enthusiastic about serving the community and want to be part of our team, we'd love to hear from you! For an informal chat about the role, feel free to reach out to Helen Burrows at <a href="mailto:helen.burrows@northyorks.gov.uk" target="_blank">helen.burrows@northyorks.gov.uk</a> . Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload. Key Documents: Job Description Total Rewards Brochure Key Dates: Closing Date: June 26 th Interview Date: Friday 4 th July Don't miss the chance to join a rewarding career that offers both personal and professional growth while making a positive impact in your community. Apply today and help us create quality homes for everyone in North Yorkshire! We look forward to hearing from you! NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Support Officer

Salary: £28,163 - £30,559 per annum pro rata Grade: G Contract: Permanent Hours: 30 hours per week Location: Fern House, Harrogate Weekend working: No Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction? As our Homelessness Prevention Support Officer, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client's individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client's families and carers as required. What will you bring? This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs. You will also have: <ul> <li>Experience in good customer focus and building good relationships</li> </ul> <ul> <li>Excellent communication skills both verbal and written</li> </ul> <ul> <li>The ability to empower and enable clients to make informed choices</li> </ul> <ul> <li>Be able to work under pressure and manage your time effectively</li> </ul> <ul> <li>The desire to learn </li> </ul>Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided. If you would like to learn more about our opportunity, we recommend contacting Tracey Thomas by email <a href="mailto:tracey.thomas@northyorks.gov.uk" target="_blank">tracey.thomas@northyorks.gov.uk</a> prior to applying. We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria: <ul> <li>Good customer focus and building relationships</li> </ul> <ul> <li>Excellent communication skills</li> </ul> <ul> <li>Empowering people and/or clients to make informed choices</li> </ul> <ul> <li>Working under pressure</li> </ul>Key Dates: Closing date: 15 June 2025 Interview date: W/C 24 June 2025 at Fern House, Spa Lane, Harrogate, HG2 7JF Key Documents: Job Description.pdf Total Rewards Brochure.pdf Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Homeless Prevention Support Officer

Housing Enforcement Officer <ul> <li> £38,934 - £42,324 </li> <li> Full Time </li> <li> London Borough of Croydon </li> </ul>Express an interest in this opportunity To carry out inspections of private rented sector dwellings in relation to housing conditions and public health issues and to take informal and/or statutory enforcement action as appropriate. To provide advice to property owners and occupants, builders, internal colleagues and external agencies on housing and public health issues. Closing date: 9th June at 23:59 Summary of role • To investigate service demands relating to poor housing conditions, statutory nuisance, pest control, drainage and filthy premises in the private sector and take appropriate action as necessary to resolve the complaint. • To act as case officer in applying for warrants to enter premises by force if necessary. • To act under the guidance of an environmental health officer or team manager in the preparation of prosecution cases. • To carry out site inspections relating to the identification of hazards prosecution cases. • To carry out inspections &amp; surveys of drainage systems, produce accurate drawings and specifications for remedial work to take necessary action, including service of legal • To carry out duties relating to the licensing of HMOs and single family dwellings • To deal with the demolition of buildings. Essential Knowledge Required for this post • Relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field. • A thorough understanding and application of the wide range of legislation relating to Housing, Public Health, Drainage and Pests, including codes of practice, local and national guidance. • Understanding of and ability to apply the Housing Health and Safety Rating System. • Knowledge and understanding of the departmental enforcement policy. • Understanding of Court procedures to give expert evidence for prosecutions, appeals &amp; recovery of costs. • Able to process &amp; make personal Court application for warrant to enter premises, by force as necessary. • Must be able to provide and use a car for work purposes Express an interest in this opportunity To apply for this position please enter your email address via the link below: Housing Enforcement Officer | Croydon Works PLEASE NOTE: APPLICATIONS FOR THE ROLE SHOULD BE MADE VIA THE ABOVE ONLINE LINK AND NOT VIA THE ONLINE APPLICATION PROCESS. ANY APPLICATIONS RECEIVED THIS WAY WILL NOT BE ACTIONED.

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