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Disrepair Surveyor&nbsp; Location: Birmingham &amp; Surrounding Areas (B69 4PN Oldbury Office)&nbsp; Salary: £50,601 per annum&nbsp; Hours: 35 hours per week&nbsp; Contract Type: Full Time, PermanentThe RoleOur In-House Maintenance team has an opportunity for an experienced Disrepair Surveyor to join our Specialist Repairs function. This is a great opportunity for someone who has a strong understanding of building and property maintenance as well as a passion for delivering a high-quality service for tenants in our community.In this role, you will support the effective delivery of contracted and internal maintenance services focused on disrepair, with a tenant-centric approach focused on value for money.Your day-to-day responsibilities will include:<ul><li>Conduct pre- and post-inspection surveys to diagnose potential or existing areas of disrepair and ensure their effective resolution.</li><li>Produce detailed schedules of works using NHF Schedule of Rates for the prevention and remediation of repairs.</li><li>Ensure accurate and detailed record keeping, making sure that all relevant certification is provided for all works completed.</li><li>Support the disrepair complaints caseload, providing technical reports to showcase actions taken to deliver satisfactory results for Midland Heart and our tenants.</li><li>Work collaboratively with the Contract Management team and other business areas to ensure a high-quality repairs service.</li></ul>What's on offer? In addition to a competitive salary, we have a whole host of benefits which can be taken advantage of by our employees - these include access to healthcare benefits such as Medicash, up to 8% matched pension contributions and access to our Brilliant Benefits portal which will bring you discounts on your shopping! To find out more, please click here.Our ideal candidate? As well as previous surveying experience, you'll hold a recognised building surveying related qualification (RICS or CIOB). In addition, you’ll also have achieved a HHSRS qualification. You’ll also have a strong level of technical expertise a good understanding of defects falling under relevant legislation such as, but not limited to, Landlord and Tenant Act 1985, the Environmental Protection Act 1990, and the Homes (Fitness for Human Habitation) Act 2018, Social Housing Regulation Act 2023.Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.Closing date: 16th October 2024&nbsp; Please note, we reserve the right to close this advertisement early, should a successful applicant be appointed.Interested? Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can register and submit a comprehensive CV which clearly demonstrates why you’re the ideal candidate for the job. Please upload a copy of your CV along with a Covering Letter for this role.We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Disrepair Surveyor

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Exciting Opportunity: Recovery Coordinator Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. At our Accrington service, we are dedicated to providing support for individuals who access our services. We aim to empower every individual by offering holistic support and personalised treatment to meet their unique needs. We provide a range of options, including one-to-one and group sessions, complemented by medical and clinical treatments. Where: Accrington, Lancashire Hours: 37.5 per week (full time) Salary: £27,449 - £31,529 per year dependant on experience (based on full time hours, pro rata if part time) Contract: 18 month fixed term contract Responsibilities The Role: As a valued member of our team in Accrington, you'll be taking on a central role with responsibilities including: <ul><li>Offering support to service users from the point of entry into the service throughout their treatment journey. </li><li>Conducting screening, assessment, and developing recovery plans with onward referrals. </li><li>Minimising harm related to drug and alcohol use for both the individual and the wider community. </li><li>Advocating access to partnership services. </li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination. </li></ul>About You: To thrive in this role, we're looking for someone who: <ul><li>Demonstrates a solid understanding of substance misuse issues and has experience in this or a related field. </li><li>Possesses excellent communication skills, both verbal and written, coupled with proficient IT skills. </li><li>Takes a proactive approach, working well independently with strong time management and ability to prioritise work.</li><li>Holds a good working knowledge of mental health interventions, services, and best practices. </li><li>Is a supportive team player with strong interpersonal skills, capable of working collaboratively with a diverse range of professionals, agencies, and internal/external stakeholders. </li><li>Can successfully manage change while prioritising the needs of those who use our service. </li><li>Actively seeks learning opportunities to enhance professional knowledge and skills, contributing to the learning and development of others.</li></ul>What We Offer: <ul><li>Ongoing professional development and training opportunities.</li><li>A supportive and collaborative work environment.</li><li>The chance to be part of an organisation dedicated to improving lives.</li><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service for the first 5 years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme .</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend Scheme.</li></ul>'If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Kristy Allott | <a href="mailto:kristy.allott@cgl.org.uk" target="_blank">kristy.allott@cgl.org.uk</a> | 07880314232 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Description Cornwall Council provides homelessness and housing register services within Cornwall. We are providing critical help and support to help people to resolve their housing need. We offer a variety of exciting and challenging roles from providing early "upstream" prevention support for people experiencing issues that may need to lead to homelessness, to helping rough sleepers to move into suitable and sustainable accommodation, and everything in between. Whatever the role, you will be working with passionate, supportive colleagues committed to make a difference to our communities and our residents. If you have a passion for helping others and you have energy, learn quickly, are caring and have great people skills then we want to hear from you! We can teach you the rest. The Housing Options Service has recently been through a service redesign and are now on a transformation journey. We are looking to recruit a Rough Sleeper Outreach Worker where you would be able to make a real difference to the residents of Cornwall. This is a specialist post intended to engage with people who are sleeping rough in Cornwall and manage a case load of customers that are seeking assistance with a variety of housing related issues. This role will ensure that housing advice and assistance is delivered to a group of people who can be hard to engage with; whilst maintaining a high standard of practice and ensuring the Council's statutory duties are met in line with key performance indicators. "The thing I love most about my job is that no day is the same. The client group I work with are just the best. Although it can be incredibly tough at times, it makes it all worth while when you get to see the amazing outcome of a client who has gone from being street homeless to having a home of their own and then down the line hear that they are doing really well. This is heart warming. It can be very rewarding at times and I have some amazing stories!" Ashleigh Evans - Homeless Outreach Officer The post holder will work as part of county wide case work team; responding toStreetlink alerts, providing specialist advice through face to face interviews either within the office or surgery based environment or working closely with partner agencies, such as St Petrocs, Coastline and We Are With You. The Homelessness Prevention &amp; Engagement Outreach Worker (Rough Sleepers) will be at the forefront of the delivery of this service and will contribute to the promotion, development and improvement of a proactive homelessness prevention and relief service in accordance with the Housing Options pathway and contribute to the successful delivery of the Cornwall Rough Sleeping Reduction Strategy. The key purpose of the team is to: <ul> <li>To ensure that appropriate housing options and advice is delivered in a variety of formats to meet service delivery for all customers approaching the service in housing need To provide high - quality homelessness prevention, advice and assistance to households who are homeless or threatened with homelessness</li> <li>Thorough assessment and investigation of customers housing circumstances ensuring this is compliant with statutory duties and polices Provide specialist housing advice to key client groups</li> <li>Deliver service 7 days a week on a rota basis, with the post holder expected to work 1 in 6 weekends. </li></ul>What you'll need to succeed: You will have a can-do positive attitude, seeking and using best practice from across the sector, valuing contributions from colleagues and service users alike. You will regularly use reflective practice with your team to sense check service delivery. You will have an agile, dynamic, creative and solution focused approach, which is tailored to the needs of the individual, employing a trauma informed and strengths-based approach. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. Please read the role profile for the full details of this role attached below in this advert What you'll get in return: Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: • a competitive salary. • a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions • a generous annual leave entitlement with the potential to purchase additional leave. • A national award-winning employee health and wellbeing programme • Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Please note, we are unable to offer sponsorship for this role The full role profile is attached here - Homeless Prevention &amp; Casework Officer (Outreach) Role Profile For more information or an informal chat about the role please contact (*Hiring Manager please provide contact details for queries) Application Process Please attach a supporting statement to your application, you can add your Education &amp; Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here - The application process. Please note that applications cannot be edited after they have been submitted, please contact <a href="mailto:careers@cornwall.gov.uk" target="_blank">careers@cornwall.gov.uk</a> if you have any queries or require assistance with your application. About Us Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options. Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Homeless Prevention & Casework Officer (Outreach)

Business Unit : Chief Engineer Division : CE AP Asset Planning Pay Grade Level : Level 2 - Technical Expert Post end date : 27/09/2024 Salary Range : £48,950.73 to £55,000.00 Role Type : Full Time Contract Secondment length : NA Recruiter : Olivia Mills Manager Name : Vicky Hawksworth Hello, we are Severn Trent, and we think water is wonderful. Oh, we're pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we'd love to talk to you. There really is something for everyone here. Our purpose is taking care of life's essentials, but we're also big on making a difference, not just because we should but because we care. We are looking for a Strategic Asset Manager to develop and implement a 25-year Asset Strategy for our Large Potable Water Mains and Strategic Grid. You will manage our strategic water network for the long term, ensuring we adapt and keep pace with customer needs, growth, and climate change. This is a fantastic opportunity to join our team at our Coventry site. Do you have advanced data analysis and problem-solving skills? Proven stakeholder liaison skills? A background in engineering? If so, then read on. EVERYTHING YOU NEED TO KNOW Cutting straight to it, as a Strategic Asset Manager you'll: <ul> <li>Develop and implement a 25-year Asset Strategy for our large main assets and Strategic Grid to ensure we keep pace with growth and climate change.</li></ul><ul> <li>Work with the Strategy and Regulation department to produce a regulatory submission, including the Business Plan for the PR29 Price Review.</li> <li>Communicate and roll out PR24 plans to other internal stakeholders (including Senior Management) and gain buy-in for delivery.</li></ul><ul> <li>Be a Technical Project Sponsor, advising developer services on our strategic network's ability to accommodate both domestic and non-domestic growth.</li></ul><ul> <li>Oversee the investment plan for water networks, totalling circa £200m to £250m per annum, to ensure the project design delivers the benefits as per the business plan.</li></ul><ul> <li>Ensure that the latest data, learning, and best practices are incorporated into our plans and work with innovation experts to identify exciting new opportunities.</li></ul><ul> <li>Build external networks of contacts and represent the company on external groups. </li></ul>Sounds like something you would like to do ? Read on to see if you have some of the right skills needed to succeed. WHAT YOU'LL BRING TO THE ROLE You will need to be a strategic thinker, problem solver, with a strong grasp of water networks and hydraulics. It goes without saying you'll have excellent communication skills and demonstrate the ability to influence colleagues of all levels effectively. You will work closely with stakeholders internal and external and can work well under pressure to tight deadlines. The ability to compile, analyse, interpret and present complex technical data sets is a must. We want someone who is both a team player as well and competent project sponsor who owns problems until resolution. Of course, it's important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do. And when it comes to inclusion, we're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations &amp; STEM, Disability and Ethnicity, who help us do just that. WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family: <ul> <li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li> <li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li> <li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li> <li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate </li></ul><ul> <li>10% monthly discount with Busy Bee Nurserys, and one-week free childcare </li> <li>Dedicated training and development with our 'Academy' </li> <li>Electric vehicle scheme and retail offers </li> <li>Family friendly policies </li> <li>Two volunteering days per year </li></ul>WHATS NEXT? We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. We'll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails. And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.

Strategic Asset Manager

Job Description About the Role We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in South Manchester working across Hulme, Trafford and surrounding areas. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and basic gardening. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full clean UK driving license.</li></ul>Desirable <ul> <li>An understanding of how to use mobile working devices e.g. tablets.</li> <li>Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum</li> <li>35 hours per week Monday - Friday 8:00am - 4:00pm</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Health care cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To be considered for this role please follow the online application process by submitting your CV or get in touch to learn more. INDTGP

Estate Assistant

Job Description About the Role We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Oldham, Bolton, and Blackburn. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and basic gardening. You will represent Guinness on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full clean UK driving license </li></ul>Desirable <ul> <li>An understanding of how to use mobile working devices e.g. tablets.</li> <li>Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum</li> <li>35 hours per week Monday - Friday 8:00am - 4:00pm</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Health care cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To be considered for this role please follow the online application process by submitting your CV or get in touch to learn more. INDTGP

Homelessness Support Coordinator Application Deadline: 10 October 2024 Department: Resettlement - Truro Employment Type: Permanent - Full Time Location: Truro Reporting To: Iain Inchley Compensation: GBP 28,776 / year Description As a Homelessness Support Coordinator, you will work with individuals who have been rough sleeping or who are at risk of rough sleeping in Cornwall. You will carry out intensive assessments to identify clients' support and housing needs, advocate for them and help them to access the services they need. As part of the Non-Residential team primarily based at the Resettlement Centre in Truro, you will also be expected to provide cover at the Breadline Centre in Penzance when required. Your duties will include the organisation of groups and meetings within the projects, supporting colleagues with assessments and the reconnection of clients to their hometowns, and facilitating the "drop in" sessions provided by the organisation. Whilst you will normally work within the services' opening hours, there will be a requirement for occasional evening and weekend work as directed by the Non-Residential Service Manager. This will include providing support to St Petrocs' emergency "Winter Service" during the colder months. Interviews are expected to take place on Wednesday 16th October 2024. Many of our staff work flexibly, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. What you'll be doing. <ol><li>Work with clients to provide an intensive assessment of their social, welfare and housing needs.</li><li>Prepare a comprehensive risk management and support plan with the client to address their needs.</li><li>Locate and provide housing, social and welfare solutions in accordance with the needs assessment.</li><li>Liaise with partner and specialist agencies to enable rough sleepers to access their services (e.g. housing, drug and alcohol, health, welfare rights and legal services).</li><li>Establish a profile of the needs of service users and maintain digital records. This will include keeping accurate file and case notes.</li><li>Negotiate access for clients to any appropriate forms of accommodation and ensure that appropriate support is available.</li><li>Advocate for people sleeping rough in accessing services, including 'reconciliation' work with other agencies.</li><li>Liaise regularly and work closely with partner, voluntary and statutory agencies. This will include housing providers, DAAT, Police, Probation, Job Centre+ and the Benefits Agency and other linked in Support Workers.</li><li>Liaise with "Health for Homeless", primary and secondary health care services including mental health services to ensure that service users receive timely and appropriate services to meet their needs.</li><li>Ensure the needs and requirements of the funding and partner agencies are met.</li><li>Provide a telephone advice service during working hours.</li><li>Assist with building upkeep and maintenance, e.g. undertaking and recording necessary health and safety checks, general cleaning and tidying. </li><li>Support volunteers with receiving and sorting donations of bedding, clothing, and other items.</li><li>Ensure clients are fed by preparing donated food items or making sandwiches.</li><li>Work in other areas of the service as required.</li><li>Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.</li><li>Carry out any other duties as reasonably requested.</li></ol> Who we're looking for. You'll share our core values: Honesty, Integrity, Equality &amp; DignityYou should have previous experience of working with vulnerable adults, along with a knowledge and appreciation of the many complex issues surrounding homelessness. Importantly, we're looking for someone who passionately believes in our mission of ending homelessness. Homelessness is not an inevitability. It can be solved, and it can be prevented. In addition to the criteria outlined below, this post is subject to successful completion of an Enhanced disclosure from the Disclosure and Barring Service. Due to the nature of our work, you must also have a valid driving licence and access to a vehicle. Essential Criteria <ul><li>Commitment to our services and the people we serve</li><li>Able to follow processes and maintain high standards</li><li>Comfortable working independently</li><li>Ability to work well under pressure and adapt to changing priorities</li><li>Able to manage conflict and challenging behaviour</li><li>Able to relate to and motivate disadvantaged individuals</li><li>Energetic, creative and driven, with a proactive and positive approach</li></ul>What it's like working with us. We know that our staff are at their best when they feel supported, happy, and healthy - at work and at home. To that end, we're pleased to offer the following employee benefits: Family <ul><li>33 days annual leave a year, including bank holidays</li><li>Enhanced maternity, partner, shared parental, and adoption pay</li><li>Paid time off for neonatal care</li><li>Paid time off for IVF treatment</li></ul>Financial <ul><li>Competitive pension scheme</li><li>Long-service awards</li><li>Non-contributory life insurance (up to 3 x basic salary)</li><li>Paid professional subscriptions (where relevant to role) </li></ul>Wellbeing <ul><li>Enhanced sick pay scheme</li><li>Employee assistance programme (EAP) including access to counselling services</li><li>Free eye tests and free vaccinations</li></ul>

Homelessness Support Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking for a Customer Support Co-Ordinator to join our team in Lancashire to work across our Young Person's Homeless Project. Working within this scheme you will support with the continued, safe provision of accommodation for the vulnerable customers in our schemes. You will be working closely with our customers to develop and deliver and co-ordinate housing and intensive housing management services to vulnerable people living in temporary dispersed accommodation across the area. The role will involve working with customers, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will play a key role in signing up new customers to the service and in providing advice and guidance with the welfare/benefit system. You will be responsible for the maintenance of the scheme including carrying out risk assessments and other health and safety monitoring as well as working closely with the housing management team regarding repairs, voids and maintenance. Please note that you will work 22 hours per week over a 7 day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references. The role does include some travel therefore you must have a full driving licence. For more information please download our job profile available on our website. More about you To be considered for this role it is essential to have experience working with individuals 16 plus, it is a requirement to of worked within a customer facing role therefore you can offer the best customer service to our customers. Here at Places for People we are looking for someone who is as dedicated to our customers as we are, this is an emotive working environment, and we need our staff to be positive, supportive and resilient. You will have experience working in potentially challenging situations, resilience is a key character trait for this role. Ideally you will have local knowledge to share with our customers. Ideally you will be a confident I.T. user who is a confident communicator that can influence in a positive manner when required. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Young Person Homeless support coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Beacons Court in Anstruther. Beacon Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. The development consists of 39 one and two-bedroom retirement apartments for the over 60s. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy We have an exciting opportunity for people to show an expression of interest for future House Manager roles in Exeter, Exmouth, Torquay, Truro, Redruth, St Austell and the surrounding areas. McCarthy Stone are building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear when vacancies arise in your preferred locations. Hours: Typically 25 hours/week, Monday-Friday Salary: £17,381.42, + Bonus The role: This diverse role is perfect for someone passionate about delivering exceptional customer service and creating a vibrant retirement living community as a House Manager. In this role, no two days are the same and you will be responsible for ensuring high quality property management and home owner engagement. Key responsibilities for a House Manager: <ul> <li>The day-to-day operational running of the development </li> <li>Proactive and effective relationships with internal and external customers </li> <li>Representing and championing the McCarthy Stone brand at the development </li> <li>Promoting and driving activities for our Homeowners and driving a vibrant community</li></ul>You will bring: <ul> <li>Experience working in a customer centric environment </li> <li>Experience in multi-tasking and prioritising workload </li> <li>Emotional intelligence, self-awareness, empathy, and compassion </li> <li>Ability to problem solve, with a can-do attitude and hands on approach </li> <li>Time management, organisation and prioritisation </li></ul>As part of McCarthy &amp; Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals. This includes courses such as basic first aid, safety in the workspace, Dementia Friends and many more. Benefits: <ul> <li>Life assurance</li> <li>Employee Assistant Programme</li> <li>Flexible working hours</li> <li>Annual bonus scheme</li> <li>2 Paid volunteering days per year</li> <li>Cycle to work scheme</li></ul>All House Manager applications will be reviewed as soon as they are received, Applications will be screened as they are received and you will be advised if you have been selected to interview to join our House Manager talent pool for your preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy o you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Queen Elizabeth Court, Kirkby Lonsdale. Queen Elizabeth Court is a development of 36 one and two bedroom Retirement Living apartments, ideal for those looking for retirement accommodation in the North of the country. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Job Description <ul> <li>East Suffolk Council, Lowestoft NR33 0EQ or Melton, Suffolk, IP12 1RT </li> <li>£29,269 - £35,745 (Band 5 - 6)</li> <li>37 hours per week </li> <li>Fixed Term Contract until 31st March 2025 </li></ul>East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Housing Needs Team as a Housing First Officer. Your role: The post holder will provide a flexible, open-ended packages of support, advice and assistance to people who are entrenched rough sleepers or are at risk of repeat homelessness so that they are able to access and maintain a safe and secure home of their own, in line with Housing First principles. What you will need: The candidate will have previous experience of using inter-personal and negotiating skills to achieve positive outcomes along with experience of working in a similar role and relevant qualification in the sector. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: <ul> <li>Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) </li> <li>Local government pension scheme </li> <li>Flexible working arrangements </li> <li>Learning and development tailored to your role </li> <li>A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. </li> <li>Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. </li></ul>Find more information about what we offer in our benefits brochure (pdf). The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Ellis Rix <a href="mailto:Ellis.Rix@eastsuffolk.gov.uk" target="_blank">Ellis.Rix@eastsuffolk.gov.uk</a> Closing date: 27 September 2024 Interview date: week commencing 7 October 2024 How to apply Step 1 - Read the advert and the Job Description and Person Specification. Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL).

Housing First Officer

Director of Communities To cover all services across the UK £75,000 - £90,000 per Annum depending on experience United Response are currently looking for a Director of Communities who will have the passion to ensure all our services across the UK are compliant and provide outstanding quality to the people we support. Your role As a member of the Directors team, you will take responsibility for the safe and effective running of the organisation and ensure the strategy is delivered, people who use our services get sector-leading support, and our staff become advocates for employment with United Response. You will continue to innovate to find ways to improve the quality of what we do at the same or lower costs including improving processes and embedding new technologies. As part of the role, you will listen to what people and their relatives say about their lives and the support they need and the opportunities to develop their skills and talents they would like, understanding what communities, local authorities, policy makers, experts and government say about service provision and the lives people need to be empowered to lead and will develop services to meet those needs. For full explanation of the role, please download the available JD. To be successful within this role, you will have the following skills; Qualifications: <ul> <li>Educated to a degree level or equivalent relevant experience.</li> <li>Qualifications in Operations, Service Delivery, Quality, or an MBA are highly desirable.</li> <li>A deep understanding of the care sector or service delivery is essential.</li> </ul>Experience: <ul> <li>Proven track record of success in service delivery and quality improvement.</li> <li>Strong financial acumen, with experience operating within budgetary constraints.</li> <li>Demonstrated ability to work effectively as part of a senior leadership team, contributing to strategic planning and decision-making.</li> </ul>Characteristics: <ul> <li>Committed to the well-being of the people we serve.</li> <li>Outstanding people manager with a track record of developing and leading high-performing teams.</li> <li>High standards, with a focus on delivering exceptional service and quality.</li> <li>Flexible and innovative, able to adapt to changing circumstances and drive continuous improvement.</li> </ul>Who we are: United Response is a leading national charity. We have a great team of people who are passionate about providing care and support. This role will see you providing support to people in their own homes. Our support staff champion the rights of the people we support to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries. In our work we aim to be creative, strong, honest, responsive and united. United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please send an email with your request to <a href="mailto:gill.fay@unitedresponse.org.uk" target="_blank">gill.fay@unitedresponse.org.uk</a> We reserve the right to close this vacancy early.

Director of Communities

Vacancy Name Recovery Coordinator Vacancy No VN3751 Employment Type Full-Time Hours Per Week 37.00 Work Pattern Includes weekends Location HMP Holme House Location Region North East Location City Stockton Location Postal Code TS18 2QU Interview Date Job Details About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Humankind's service delivery within Reconnected to Health in HMP Holme House within the Therapeutic Community. The Therapeutic Community Programme is a long standing and highly valued element of prison-based substance misuse treatment within HMP Holme House Stockton on Tees. The TC offers unique opportunities for DART service users to progress their individual recovery journey within a dedicated prison residential setting of 69 beds within a Humankind programme that is staffed seven days per week - therefore weekend working will be required in this role hours are 07:45 - 16:00 Saturday and Sunday. The programme itself lasts between six- and twelve-months dependant upon sentence length , staff working within the TC must reflect the ethos of the community through delivery of effective facilitation skills. Please feel free to contact Susan Ford Service Manager - <a href="mailto:Susan.Ford@humankindcharity.org.uk" target="_blank">Susan.Ford@humankindcharity.org.uk</a> for any further information regarding the role or working hours. This is a structured day programme that is delivered over a seven day week so you will be working weekends. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groupwork . You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For more information watch this Day In the Life Video Check out the Recovery Coordinator job description and person specification. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. Who are we... Humankind is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Humankind offer you... 🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Humankind Support Networks Humankind is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@humankindcharity.org.uk" target="_blank">people.recruitment@humankindcharity.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,020 - £30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? Yes Applications Close Date 26 Sep 2024

Vacancy Name Housing Assistant Vacancy No VN4505 Employment Type Permanent Hours Per Week 18.50 Work Pattern Monday to Friday Location The Factory - Goldthorpe, S63 9PG Location Region Yorkshire and the Humber Location City Rotherham Location Postal Code S63 9PG Interview Date 04 Oct 2024 Job Details Housing Assistant The Factory - Goldthorpe, S63 9PG Closing date - 29/09/2024 Humankind has ambitious plans which include the further growth and development of our housing offer, and we currently have a fabulous opportunity for a Housing Assistant to join our hard-working, dynamic, and committed housing team. This is a part time role based in Barnsley About the role We will require you to work flexibly to suit the needs of our housing provision and tenants however the good news is you will also have a degree of flexibility of either working from home or from one of our offices. Humankind understands the importance of having a work-life balance and not missing out on those events in your life that really matter whether it's your child's sports day or school play, something you want to attend with a partner or even just having your boiler serviced, you would have the flexibility to do these things. Main duties This role will require you to carry out a range of comprehensive and pragmatic housing management activities centred around tenancy start-up, closure, and resettlement. Dealing with rent arrears, void and income management, anti-social behaviour and enhanced housing management activities that support people to sustain their tenancy. You will also ensure properties are of a high standard, undertake regular inspections and report repairs and maintenance requirements in a timely manner to ensure properties remain safe and well maintained for our tenants in line with Humankind Housing's policies, procedures, and legal requirements. About you You will bring with you a passion for providing good quality homes, excellent customer service, intensive housing management and tenancy sustainment services to people who struggle to secure and retain a home from other sources who may have a range of complex health and social care support needs. Please note this is a part time role for 18.5 Hours - working hours will be flexible between the hours of 9am-5pm Monday to Friday including hybrid working. Driving licence required due to visiting different sites Next steps will be a face to face interview Please click here to review the full job description. Who are we... Humankind is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Humankind offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Humankind Support Networks Humankind is an equal opportunities employer If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at <a href="mailto:people.recruitment@humankindcharity.org.uk" target="_blank">people.recruitment@humankindcharity.org.uk</a> Salary Period Per Annum Vacancy Salary Range 23,088 26,440 DBS Requirement Basic Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 29 Sep 2024

Housing Assistant

The vacancy The Vacancy We have an exciting opportunity for a Resident Liaison Officer to join the team on a full time permanent basis. You will support our customers through their repairs journey by acting as the link between the customer and our repairs and assets departments. You will be responsible for progressing cases with key stakeholders by having an on-site presence at customers homes to provide enhanced support. You will be responsible for improving customer satisfaction and to identify customer trends. You will support our priority decant cases ensuring that their move is thoroughly risk assessed and executed. Key Responsibilities <ul> <li>Providing on site presence to customers homes to progress cases</li> <li>Providing customer support via home visits, telephone, email and letters</li> <li>Responsible for managing a complex caseload through to completion</li> <li>Managing and scheduling in appointments and dealing with complaints.</li> <li>Leading and devising action plans with stakeholders and monitoring through to resolution.</li> <li>Improving customer satisfaction by rebuilding relationships, undertaking customer surveys and improving our satisfaction rates.</li> <li>To work with contractors and contract managers to ensure that work is being delivered correctly and to specification.</li></ul>About You <ul> <li>Experience and knowledge of repairs processes and housing processes</li> <li>Excellent communications skills; oral and written. Be able to have difficult conversations and write in depth written communications</li> <li>Excellent listening skills, including displaying empathy and sympathy where applicable</li> <li>Showing tenacity, resilience and be able to work under pressure</li> <li>As this is a role that can require ad hoc visits, flexibility to undertake home visits at any time is imperative</li></ul>What we can offer you Please follow the link to read more about our great benefits and what we can offer you: <a href="https://www.sbhg.co.uk/life-at-sbhg" target="_blank">https://www.sbhg.co.uk/life-at-sbhg</a> Equality, Diversity and Inclusion We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: <a href="https://www.sbhg.co.uk/equality-and-diversity" target="_blank">https://www.sbhg.co.uk/equality-and-diversity</a> We reserve the right to close this vacancy early if enough applications are received. Our mission We're much more than a landlord. We build communities by providing homes that people can afford and invest in people and places. We have more than 5000 homes throughout west London and are building more. We've been doing this since 1968 and are a trusted part of the community. Our mission is social heart, business head, local impact. Social heart: Our way of working builds and strengthens communities. Business head: Our way of working means we make a lasting return on investment. Local impact: Our way of working responds to what's needed locally. Our values Community focused Putting our community and customers first. Caring Supporting each other and building strong relationships. Accountable Taking ownership for how we behave, spend money, and deliver high performing services to each other and our customers. Innovative Keeping an open mind to new ideas and being motivated to make a positive impact. Why work for us

Resident Liaison Officer

The vacancy 37 hours per week Do you want to make a difference? An exciting opportunity has arisen in our Housing team for someone with great people skills to help us build strong communities. About the role? As part of our Housing team, you will use your customer service and problem-solving skills to help us deliver high-quality housing services. The right candidate will need the ability to develop strong relationships with our tenants and be able to confidently communicate and be able to conduct rent analysis accordingly. At Watford Community Housing, one of our corporate objectives is to keep our rent arrears figure within 4.3%; we are therefore looking for someone with strong skills in this area. In this role you will need to: <ul> <li>have a high standard of customer service that is responsive to our customers' needs. </li> <li>be responsible for ensuring tenancies are managed appropriately according to the circumstances of the household</li> <li>make referrals and signpost for support as necessary</li> <li>help to reduce debt owed in rent by actively working on your arrears cases weekly and taking court action where necessary</li> <li>manage cases of anti-social behaviour within your allocated housing patch by working in partnership with other teams and agencies as required</li></ul>What are we looking for? You will have previous experience of working as a Housing Officer and be confident in a customer-facing position. You will need to be able to demonstrate both excellent customer service and problem-solving skills and be highly numerate to conduct rent analysis. You will also have a proven track record in building strong relationships. Essential: <ul> <li>Excellent negotiation and influencing skills</li> <li>Excellent communication skills, both written and verbal</li> <li>Excellent time management and organisational skills</li> <li>Good IT skills with the ability to use Housing Management software</li> <li>Ability to input data into systems accurately</li> <li>Proven debt management experience</li> <li>Experience of dealing with people in difficult, often stressful, situations</li> <li>Experience of tenancy and neighbourhood management</li> <li>Knowledge of relevant Housing legislation</li> <li>Due to the nature of the role, you will need to have a full driving licence and access to a car with business insurance.</li></ul>Desirable: <ul> <li>Good level of general education or relevant experience</li> <li>CIH recognised qualification</li> <li>Upholds the CIH professionalism standards and demonstrates a commitment to champion the role housing professionals play in making a difference to the residents and communities they work with</li></ul>What can we offer you? We know that people are our most valuable assets, so we offer a range of benefits including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme. How we work We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes and send us a copy of your current CV. The closing date is 27 September 2024, (but please note we reserve the right to close the vacancy early if we receive a large response). Interviews will take place in the week commencing 30 September 2024. About us We are a housing association with homes across South-West Hertfordshire. We aim to make a real difference by delivering better homes and supporting our communities, because we know that good homes give people the chance to lead more fulfilling lives. We own and manage more than 6,800 homes and associated assets in South-West Hertfordshire. Our business is evolving rapidly as we find new ways to deliver great homes, improved services and much-needed new homes. We also have a one-star accreditation from Best Companies, putting us in the top 25 housing associations to work for. We have exciting plans for the future - and you could help us to achieve our goals. Find out more at <a href="http://www.wcht.org.uk/letsgo" target="_blank">www.wcht.org.uk/letsgo</a>. Benefits Access to season ticket loans Online rewards with shopping discounts Cycle to work scheme 28 days annual leave Pension scheme 2 paid volunteering days

Housing Officer

About the Team This is an exciting opportunity for an experienced and professional building maintenance surveyor seeking a new challenge to join our award winning Property Services Building Team. As part of a wider team including building surveyors &amp; M&amp;E engineers, the postholder will coordinate and deliver works through our supply chain, ensuring high standards and conformity to specification throughout. Working predominantly within the county of Warwickshire for a range of customers, the buildings we maintain include office accommodation, schools, fire stations, libraries, heritage and culture property, industrial buildings as well as farms and small holdings. This post offers challenge, stimulation and requires a self-motivated, energetic, enthusiastic and team focused person. The Building Maintenance Surveyor post is key to our continued success and your performance will directly contribute to it. Within the Building Services Team you will be working as part of a professional team of surveyors and engineers responsible for a wide range of revenue and capital projects for clients both within and external to the Council. Working from Warwickshire County Council's property condition data or to external client briefs you will be conducting site surveys, preparing specifications and tender drawings, certifying contractors accounts, instructing contractors, chairing meetings, and managing your own projects through from inception to handover, liaising with stakeholders along the way. You will be assisting the Building Team Manager in providing technical support both within Building Maintenance and to other services within Warwickshire County Council. The role requires an ambitious, qualified, and motivated building maintenance surveyor who will be provided with all the support needed to deliver a quality service About the Role 37 hours per week Salary £39,186 - £41,418 (pay award pending) Out of hours callout &amp; standby: Approximately one weeks duty, every four to six weeks, paid at 12.5% of hourly rate. Full rate if required to work, or attend site. Generous Annual Leave entitlement - 26 days rising to 31 days after 4 years service, plus bank holidays and an additional Company Day at Christmas. Agile Working Hours and Agile Place of Work - Ability to work from home or from one of WCC's office spaces, to suit the needs of the service. Agile working is a fluid working practice, which is about finding the best way for both the individual and the organisation to work. Professional Membership fees - Payment of CIOB, RICS or similar professional membership fees. (Single membership only) Key Requirements The post holder must have excellent interpersonal and organisational skills. The postholder will be required to independently travel to various properties managed by WCC within Warwickshire County. The post holder should be qualified to HNC level or equivalent in construction. Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. An NPPV check is required for individuals who are to be appointed due to frequent and uncontrolled access to government assets. To discuss the role please contact Danny Evans (Team Manager - Building Services) - <a href="mailto:dannyevans@warwickshire.gov.uk" target="_blank">dannyevans@warwickshire.gov.uk</a> Closing date: 3 rd October 2024 Interview date: 17 th &amp; 18 th October 2024 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

Building Maintenance Surveyor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. So, what are you waiting for? Join a community that cares about you! More about your role Based on site in Brighton, we are looking to recruit a Community Manager on a permanent basis. Reporting to the BTR Associate, you will be responsible for leading the onsite team and creating a positive customer experience which will extend to the residents. As well as conducting appraisals and leading team meetings, you will be responsible for ensuring that all staff are trained and that the rota is managed effectively. Developing and managing budgets is a key part of the role and you will manage the turnaround process ensuring that void days are kept to a minimum. At Places for People, we are committed to a safe workplace so a basic DBS check is required. More about you The successful candidate will have a proven track record of leading and managing teams. As well as being comfortable with IT packages such as Excel and Outlook, you will possess organisational and prioritising skills. Experience within property is highly desired. Experience &amp; Skills <ul> <li>A proven track record of leading and managing teams,</li> <li>Lettings and Marketing experience,</li> <li>FM Experience.</li> </ul>Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li> <li>Flexible working</li> <li>Up to 2% annual bonus for all employees</li> <li>An opportunity to purchase additional annual leave</li> <li>Lots of opportunity to access ongoing personal learning and development</li> <li>Access to our Company Pension scheme</li> <li>Discounts of up to 50% on activities, centre shop and cafes</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Community Manager

The role As a Service Coordinator you'll support customers who have complex needs and/or are experiencing multiple disadvantage including: substance use, mental health, offending and rough sleeping/homelessness. You'll co-ordinate their access to a wide range of services and lead on the design and delivery of a service coordination plan alongside the customer and other essential agencies. This is a fixed term role expected to last until March 2025 with the potential to last longer. Job requirements <ul> <li>Support customers with multiple and complex needs: - this may consist of homelessness or at risk of homelessness, substance use, offending, mental health, physical health.</li> <li>Lead on the customer's support package, coordinating essential services around that customer to ensure that the customer has the opportunity to engage.</li> <li>Develop and design individualised service co plans/support plans which involve internal and external services and the customer.</li> <li>Stay in touch with multi-agency team/support network, providing regular updates where necessary.</li> <li>Refer customers to appropriate services, encourage and support their engagement.</li> <li>Advocate for customer access into services and challenge barriers and exclusions that customers may face.</li> <li>Organise and chair multi-disciplinary team meetings with necessary services, striving to achieve fair access and positive outcomes for customers and to provide a positive platform for communication.</li> <li>Work closely with the Support Team Leader to promote Concrete's services, build positive relationships with the local community and help monitor and evaluate the service.</li> <li>Work flexibly to meet the needs of the customer and the service.</li></ul>What we're looking for <ul> <li>Educated to GCSE level and/or have a good level of maths and English.</li> <li>Experience supporting adults with complex needs, such as substance misuse, homelessness and ill mental health (or transferable skills you can bring to the role)</li> <li>Experience working with confidential and complex information, following data protection laws.</li> <li>Great communication, problem-solving, organisation and time management skills.</li> <li>Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.</li> <li>You'll have a passion for supporting those experiencing homelessness and other complex needs.</li> <li>You will have experience of risk assessing and support planning, including use of the outcome star.</li> <li>You will have advocacy skills and confidence to challenge decisions.</li> <li>You will have knowledge of necessary laws e.g. adult safeguarding, the Care Act 2014 and the Homeless Reduction Act 2017.</li> <li>Full UK driving license with own vehicle for work.</li> <li>DBS check.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! #Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Service Co-ordinator Supported Housing

Job Description This position is only open to Internal Applicants at Brent Council. Salary range: £49,083 - £52,116 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time An excellent offer... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post At Brent, we have an established specialist service to assist families and pregnant people facing homelessness. This is a fast paced and dynamic service. You will manage a frontline service and a team of officers responsible for delivering high quality service to families, some of which may have complex needs. Your team will manage a caseload and determine options suitable for applicants whilst managing service user expectation. You will lead and provide support and guidance to officers, ensuring that duties under homelessness legislation are fulfilled. You will develop your team to work flexibly with applicants as we recognise that no two households are the same. The Person You must be able to demonstrate comprehensive knowledge and understanding of homelessness legislation and case law, coupled with hands on experience of preventing homelessness and making statutory decisions. You will have a thorough understanding of prevention options, extensive experience of preventing homelessness successfully with excellent negotiation skills. You will be experienced in people management and leading a team to successful outcomes. A people focussed person, you will be passionate about customer service and take pride in delivering an excellent service. You will be highly motivated, passionate, ambitious, able to motivate your team and ready for a new challenge. Closing date: Sunday 29 September 2024 23:59 Candidates selected for the next stage of the recruitment process will be notified by 30th September. Interviews are scheduled to take place on 3rd October Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding 'internal only' roles to external candidates may lead to disciplinary action being taken. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Team Leader - Homelessness Prevention and Relief

Position reference:50139474 Directorate:Public Health &amp; Communities | Service:Stronger, Safer &amp; Healthier Communities Salary : £40,221 - £43,421 Working Arrangements : Monday - Thursday 9am -5pm and Friday 9am -4.30pm Hours per week : 37 Contract type: Permanent We are happy to talk flexible working arrangements with you, please get in touch . See our range of Employee Rewards: Closing date : 27/09/2024a t 23:59 The successful candidate will be required to speak English to an appropriate standard. The successful candidate will be required to be available outside of services normal working hours as part of a standby rota to respond to out of hours service needs. A standardised standby payment will be made in respect of these duties. This post requires a Basic Criminal Record Check Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad. When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker. Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority. How do we sum up Barnsley Council? Well, we're a double award-winning, high-performing council with a growing economy, a thriving town centre and some truly impressive outcomes in our communities. This is why we've been awarded Council of the Year for 2023 by the Local Government Chronicle (LGC) and The Municipal Journal (MJ). Our excellentPublic Health &amp; Communities service has been a key part of our win; we're so proud of what we've achieved not just for the council but for our partners and Barnsley. We're impressed. Are you? It's the perfect time to join our excellent team. About the Post: We are seeking a highly motivated and customer focussed Senior Homeless Prevention Officer who will provide advice, guidance and support to a pro-active Housing Options Team responsible for preventing homelessness and carrying out the Council's responsibilities to customers who are homeless or threatened with homelessness under its statutory duties. The role involves managing a team of staff focussed on the prevention of homelessness, ensuring high quality casework standards are adhered to as well as supporting performance management frameworks. You will work across partners to find innovative ways to prevent homelessness and support people to resolve their housing issues. You will be required to create links with a range of accommodation providers including private landlords, social housing and supported housing providers to reduce the potential for homelessness for existing residents where this is possible and reasonable to do so, and to improve access to accommodation and support. You will p rovide and co-ordinate support strategies for those who are vulnerable or at risk of vulnerability through attendance at case conferences, vulnerable adults and children's panels and safeguarding The role has a strong focus on preventing homelessness, partnership working, performance management and delivering a high-quality customer service. You will require excellent communication skills both verbally and in writing and have working knowledge of the homelessness and other relevant legislation. You will be an excellent team player with the ability to work under pressure and to tight deadlines. Experience of casework audits and advocacy is essential as well as supervisory responsibility. Please use the documents below to help support you with your application form. Job Profile: Vacancy Exposure Profile: Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria. We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities. We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know. CVs will not be accepted. At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances" Let's stay connected, follow us on social media: Apply now

Senior Homeless Prevention Officer | £40,221 - £43,421

Company Description Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Portico are on the lookout for a customer focused Community Manager to oversee our small team based at a unique campus offering multi-occupied office space in Canary Wharf! Equipped with private terraces and a roof garden overlooking London, this modern commercial building it's the perfect space to work, eat and socialise. This Portico team are excited to enhance the service on site with ad-hoc events and activities which aids the overall strategy for the building. The Community Manager is the beating heard of a vibrant community and most senior Portico team member on site. Their duty is to oversee our front of house operation, ensuring that excellent service is delivered across two reception spaces and other public areas. With a heavy focus on sustainability, wellness and social responsibility, the Community Manager must spearhead lots of exciting initiatives and continue to grow a thriving building community. This is a dynamic role, with many additional duties including: Building app content management; organising a busy events calendar; community/occupier liaison; organising all aspects of unique and engaging lobby activations; and aiding ad hoc building management projects. As well as overseeing the operation, the Community Manager will also have full management duties to our passionate lifestyle team, who are immersed and equally enthused to deliver excellence. Shift pattern: 40 hours per week Based onsite Mon-Fri, between 8am-6pm Salary: £42,000 per annum Qualifications The successful candidate will have proven experience of overseeing a front of house operation, and be comfortable driving change and innovating all aspects of our offering. They will be the go-to person for all building issues between the occupiers and the client. So, a friendly personality and excellent communication skills are a must. They will have previous experience of team management, as well as a knowledge of recruitment, HR, social media &amp; events, They will be comfortable in delivering monthly reports and handling all financial aspects of contract management. Additional Information What's in it for you? <ul><li>Excellent holiday allowance</li><li>Pension contributions,</li><li>Life insurance</li><li>Enhanced annual leave</li><li>Recommend a Friend Bonus Scheme</li><li>Thank you voucher scheme.</li><li>24-hour personal helpline for employees, providing counselling &amp; information services.</li><li>Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.</li><li>Our Training Academy provides excellent training and development opportunities for our people.</li></ul>Videos To Watch <a href="https://www.youtube.com/watch?v=JG1xxQmaY4Q" target="_blank">https://www.youtube.com/watch?v=JG1xxQmaY4Q</a>

Job summary Are you driven to tackling mental health-inequalities in our diverse multi-cultural homeless population in Southampton? If you're someone who is passionate about providing high-quality holistic care and advocating for marginalised societal groups, then don't miss your opportunity to apply for this unique and varied role within our Homeless Health Care Team. We welcome applications from Registered Mental Health Nurses, Social Workers, Allied Health Professionals (AHP) including Occupational Therapists or Art/ Music Therapists. Main duties of the job You will have a good range of mental health knowledge and experience working with individuals who have experienced mental health issues. You will be responsible for care-coordinating a small caseload of service users who are experiencing, or at risk of, homelessness who find it difficult to engage with mental health and drug &amp; alcohol services. You will have experience in assessing and formulating individual intervention plans and outcome measures for adults with complex biopsychosocial problems and have current knowledge of NHS policies and practices in mental health. You will work in a strengths-based and recovery-focussed way to support services users to meet their mental health needs. You will have excellent communication skills to enable you to foster relationships and engage with a variety of individuals from a diverse range of cultural backgrounds and partner agencies including CGL, Probation services and Southampton City Council local authority. You will contribute to weekly multidisciplinary team meetings and work in partnership with colleagues to evaluate care plans. You will be a positive role-model, reflecting a commitment to maintaining a culture of learning from incidents and valuing two-way feedback. You will be responsible for providing supervision arrangements, to ensure practitioners are offered opportunities to develop their skills, knowledge and keep up-to-date with current practice. About us Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services. With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours. We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation. The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed. Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working. Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications Essential <ul> <li>Qualified as a registered mental health nurse, occupational therapist or social worker.</li> </ul>Person Specification Qualifications Essential <ul> <li>Qualified as a registered mental health nurse, occupational therapist or social worker.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Southern Health NHS Foundation Trust Address College Keep 4-12 Terminus Terrace Southampton Hampshire SO14 3DT Employer's website

Mental Health Practitioner- Homeless Health Care

Some key information <ul> <li>Permanent position</li> <li>Full time - 37 hours per week </li> <li>Grade 10 - £34,834 - £39,186</li> <li>30 days annual leave</li> </ul> What will I be doing? You'll be undertaking various surveys to our housing assets, assessing their condition and lifecycle and providing expert advice on property maintenance and legal disrepair issues. You'll work with tenants to solve their problems, knowing that when you're finished, your work will have helped make a difference to their quality of life. Properties tend to be quite different (even when they're on the same road), which keeps things interesting. We have a knowledgeable team here - they know the job well, understand how things work here and really know the local area. Yes, you already know what you're doing, but it never hurts to have people around who can help you settle in quickly. (Plus, you can work together to figure out those absolute headscratchers that don't seem to make any sense.) You'll manage your workload the way you need to so you can get things done the right way, with a focus on quality. Of course, we have expectations of how much work you should realistically get through - but nobody is going to be calling you every 5 minutes to ask how many surveys you've carried out that day. In other words, you'll be treated like a grown-up, appreciated and supported by your team and know that you're spending your days making a positive difference to people's lives. Although you'll spend a lot of time on-site, you'll also be able to work flexibly - including working from home from time to time. When you're travelling to sites, you'll be able to use one of our pool cars. What kind of experience or qualifications do I need? You'll need a relevant surveying/construction professional qualification as well as a working knowledge of building regulations, property related statutory responsibilities and health and safety legislations. You'll also be the kind of person who takes the initiative - when you spot a problem you deal with it proactively, instead of leaving it to fix itself or hoping someone else will sort it out. While it would be great if you had some kind of experience of working in Social Housing (or at least an understanding of the sector), it's not essential. We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:<ul> <li>We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.</li> <li>Generous annual leave allowance, with the opportunity to purchase additional leave</li> <li>Staff discounts in gyms.</li> <li>Employee Assistance for the times you may need some support and a variety of employee wellbeing services.</li> <li>Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.</li> <li>A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.</li> <li>My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...</li> </ul> Anything else I should know? For an informal chat about the role, you can contact Ian Candlish via email at <a href="mailto:ian.candlish@somerset.gov.uk" target="_blank">ian.candlish@somerset.gov.uk</a> When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. If you have all the information you need, just hit the apply button - we can't wait to hear from you. DBS information A Basic DBS is required for this role.

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