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Disrepair Surveyor

London Borough Of Tower Hamlets
locationLondon, UK
PublishedPublished: Published yesterday
Surveying
London Borough of Tower Hamlets are seeking 2 enthusiastic and motivated Housing Disrepair Surveyors to join our Repairs Team.

The roles require a good understanding of building pathology, especially hazards, defects and their causes. The successful candidates will be technically astute, and good communicators, focusing on solution-based outcomes.

The main purpose of the roles is to deliver a full range of professional surveying services to maintain Tower Hamlets owned properties, meet statutory and regulatory compliance and achieve industry standard best practices. You will also provide expert technical advice on building related matters, and to act as an expert witness in cases of Disrepair Litigation.

You will also contribute to the continuous improvement of service delivery and make a difference for the residents of Tower Hamlets.

Duties Include (but not limited to):

Carrying out physical pre and post inspections as required to properties within our stock, communal areas, external works and works to our estates and raising works orders via the competitive schedule of rates.

Having a good knowledge of the Disrepair Protocol and policy, diagnosis skills to enable resolution to complex repair and disrepair cases.

Basic contract management including failing and passing post inspections as required and raising recalls as necessary and dealing with external contractor partners whilst forming strong and professional relationships with same.

Dealing with a Disrepair case load and monitoring and progressing this case load.

Arranging and taking the lead at joint visits with contractors and other agencies as and when required.

Having a sound knowledge of the Northgate (SX3) repairs system and an understanding of usual Microsoft IT packages such as Word and Excel.

Providing non-technical stakeholders with technical advice where required including solutions and recommendations in order to resolve complex repair and technical related problems.

such as dampness and mould growth management and subsequent accurate diagnosis of causes and remedies.

To attend court as required as a representative of the Repairs Team and Tower Hamlets.

To ensure that repairs and Voids are delivered within specific timelines and to a suitable standard by engaging with the contractor on a co-location basis.

All Disrepair Litigation claims will be case managed in accordance with Tower Hamlets Council's repairing obligations, and Maintenance Policy. This will involve researching the history of the response records and contact logs and undertake surveys, fundamental in determining the validity of any legal claims.

The Surveyor will be responsible for ordering any agreed works, undertaking supervision of works in progress and managing the works through to completion.

On occasion you will be required to attend court and give evidence under oath of your findings, where the council dispute the validity of any individual legal claims.

Our offer to applicants:

In return for you choosing to work with us, we will offer you a range of great benefits, including:

26 days' paid holiday each year, plus 8 bank holidays.

Hybrid working with a minimum 2 days per week either on site or in office (you will also be expected to attend court appearances and the office, especially for training and other corporate run events)

An excellent career-average pension scheme.

Salary Sacrifice schemes.

Amazing commercial discounts, including discounts at many gyms, shops and restaurants.

Your voice heard through our staff forum and networking groups for women and LGBTQ+ staff.

Newly refurbished offices, with free tea, coffee, milk and sugar, breakout and shower facilities.

Interest-free season ticket loans.

Accreditation as a 'disability confident employer'.

How to apply?

If you are interested in applying, please complete the recruitment application form by clicking 'apply'.

The closing date for applications is Friday 4th July 2025.

Shortlisting for this role will take place week commencing Monday 7 th July with interviews likely to be held week commencing Monday 14 th July.

The Selection Process:

The selection process will include a Technical Assessment and Formal Interview.

If this is You and You would like to arrange an informal discussion please contact Paul Clifford Paul.Clifford@towerhamlets.gov.uk