Domestic Abuse Supported Housing Team Manager
GreenSquareAccord
Gloucester, UK
Published 5 days ago
Supported / Sheltered housing
Job Title: Domestic Abuse Supported Housing Team Manager
Job Location: Gloucester
Salary: £36,000pa plus £750 Car Allowance per year
Contract type: Permanent
Working hours: 37 hours per week
GreenSquareAccord deliver domestic abuse services across the Midlands and South West, including 6 accommodation services and a large Leading Lights accredited community service.
About the role
You will be there to provide oversight and management to the Gloucestershire Domestic Abuse Places of Safety project.
You will be there to provide excellent line management to the Supported Housing Support Officer and Supported Housing Officer.
You will provide an excellent service to service users and their families.
You must ensure the delivery of high quality holistic services across our Places of Safety accommodation, working with our GDASS (Gloucestershire Domestic Abuse Support Service) team to ensure we provide wrap around support for families fleeing domestic abuse.
You need to manage the temporary accommodation that GreenSquareAccord are leasing from registered providers, and any properties allocated from our own stock.
You will be there to work with GDASS, customer accounts, maintenance and other GreenSquareAccord staff as well as external agencies to ensure victims of domestic abuse access and maintain a place of safety in the county.
You will work closely and liaise with local authorities and registered providers to provide places of safety for victims of domestic abuse and to move them on to a permanent housing solution when and where appropriate.
About you
You must have managerial experience.
You need to have an understanding of housing law and have an understanding of welfare benefits and relevant legislation.
You need to have an understanding of the importance of data protection and experience of working with sensitive personal data.
You must have excellent knowledge of domestic abuse legislation.
You need to have an understanding of issues facing those fleeing domestic abuse.
You need to have an understanding of risk management in domestic abuse.
You must be able to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail.
You need to have an understanding of the importance of confidentiality and the need to follow policy and procedures.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
Job Location: Gloucester
Salary: £36,000pa plus £750 Car Allowance per year
Contract type: Permanent
Working hours: 37 hours per week
GreenSquareAccord deliver domestic abuse services across the Midlands and South West, including 6 accommodation services and a large Leading Lights accredited community service.
About the role
You will be there to provide oversight and management to the Gloucestershire Domestic Abuse Places of Safety project.
You will be there to provide excellent line management to the Supported Housing Support Officer and Supported Housing Officer.
You will provide an excellent service to service users and their families.
You must ensure the delivery of high quality holistic services across our Places of Safety accommodation, working with our GDASS (Gloucestershire Domestic Abuse Support Service) team to ensure we provide wrap around support for families fleeing domestic abuse.
You need to manage the temporary accommodation that GreenSquareAccord are leasing from registered providers, and any properties allocated from our own stock.
You will be there to work with GDASS, customer accounts, maintenance and other GreenSquareAccord staff as well as external agencies to ensure victims of domestic abuse access and maintain a place of safety in the county.
You will work closely and liaise with local authorities and registered providers to provide places of safety for victims of domestic abuse and to move them on to a permanent housing solution when and where appropriate.
About you
You must have managerial experience.
You need to have an understanding of housing law and have an understanding of welfare benefits and relevant legislation.
You need to have an understanding of the importance of data protection and experience of working with sensitive personal data.
You must have excellent knowledge of domestic abuse legislation.
You need to have an understanding of issues facing those fleeing domestic abuse.
You need to have an understanding of risk management in domestic abuse.
You must be able to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail.
You need to have an understanding of the importance of confidentiality and the need to follow policy and procedures.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.
- Trust based flexible working and supportive and friendly teams
- 25 days annual holiday entitlement, increasing to 30 days
- One day off for your birthday
- Opportunity to buy or sell annual leave
- A defined contribution pension scheme GSA matches up to 6% contributions
- We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
- Access to Blue Light discount card membership
- Confidential Employee Assistance Programme (EAP).
- Cycle to work Scheme
- Eligible for occupational sick pay
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.