All about the Role
As the Financial Inclusion Officer, you will play a key role in helping residents avoid financial crisis and build long-term resilience.
You will support the delivery of Peterborough City Council's Crisis & Resilience Fund and wider financial inclusion system, using data and insight to identify households most at risk and connect them to the right support at the right time. This includes working with the Low-Income Family Tracker (LIFT) platform to design and deliver targeted income-maximisation and benefits-uptake campaigns.
The role combines data-led outreach, partnership working and system development. You will help ensure residents moving through crisis support are linked into longer-term pathways such as debt advice, employment support, housing stability, and digital inclusion. You will also support monitoring, reporting and assurance arrangements, ensuring high-quality performance information for internal governance and external funders.
This is a varied role where you'll balance strategic thinking with hands-on delivery, helping to improve outcomes for residents while reducing future demand on public services.
All about our Team
You'll be part of the Communities team within the Place and Economy directorate, working closely with colleagues across the Council including Public Health, Housing, Adult and Children's Services, Customer Services, Finance and Communications.
The team works at the heart of the Council's prevention and early help agenda, with a strong focus on tackling poverty, inequality and the cost-of-living pressures facing residents. We work in partnership with the voluntary and community sector, the NHS, DWP, social landlords and advice providers to deliver joined-up, practical support.
The Financial Inclusion function is fast-paced, collaborative and purpose-driven. You'll be supported by an experienced manager and work alongside colleagues who are committed to evidence-led decision-making, continuous improvement and making a real difference in people's lives.
All about You
You're someone who is motivated by reducing inequality and improving outcomes for people on low incomes.
You'll bring a strong understanding of financial inclusion, welfare benefits, income maximisation or related fields, and be comfortable working with data to identify need and measure impact. You're able to communicate clearly with residents, partners and senior stakeholders, and can translate complex information into practical, accessible solutions.
You'll enjoy working across organisations, building relationships and coordinating activity to improve services. You're confident handling sensitive situations with professionalism and care, and able to manage competing priorities in a busy environment.
Whether your background is in local government, the voluntary sector, public health or a related field, you'll share our commitment to early intervention, collaboration and improving financial resilience for Peterborough residents.
All about our Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme...
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.
As the Financial Inclusion Officer, you will play a key role in helping residents avoid financial crisis and build long-term resilience.
You will support the delivery of Peterborough City Council's Crisis & Resilience Fund and wider financial inclusion system, using data and insight to identify households most at risk and connect them to the right support at the right time. This includes working with the Low-Income Family Tracker (LIFT) platform to design and deliver targeted income-maximisation and benefits-uptake campaigns.
The role combines data-led outreach, partnership working and system development. You will help ensure residents moving through crisis support are linked into longer-term pathways such as debt advice, employment support, housing stability, and digital inclusion. You will also support monitoring, reporting and assurance arrangements, ensuring high-quality performance information for internal governance and external funders.
This is a varied role where you'll balance strategic thinking with hands-on delivery, helping to improve outcomes for residents while reducing future demand on public services.
All about our Team
You'll be part of the Communities team within the Place and Economy directorate, working closely with colleagues across the Council including Public Health, Housing, Adult and Children's Services, Customer Services, Finance and Communications.
The team works at the heart of the Council's prevention and early help agenda, with a strong focus on tackling poverty, inequality and the cost-of-living pressures facing residents. We work in partnership with the voluntary and community sector, the NHS, DWP, social landlords and advice providers to deliver joined-up, practical support.
The Financial Inclusion function is fast-paced, collaborative and purpose-driven. You'll be supported by an experienced manager and work alongside colleagues who are committed to evidence-led decision-making, continuous improvement and making a real difference in people's lives.
All about You
You're someone who is motivated by reducing inequality and improving outcomes for people on low incomes.
You'll bring a strong understanding of financial inclusion, welfare benefits, income maximisation or related fields, and be comfortable working with data to identify need and measure impact. You're able to communicate clearly with residents, partners and senior stakeholders, and can translate complex information into practical, accessible solutions.
You'll enjoy working across organisations, building relationships and coordinating activity to improve services. You're confident handling sensitive situations with professionalism and care, and able to manage competing priorities in a busy environment.
Whether your background is in local government, the voluntary sector, public health or a related field, you'll share our commitment to early intervention, collaboration and improving financial resilience for Peterborough residents.
All about our Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme...
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk we will work with you to meet your needs.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.