Housing Support Access Officer
Cheshire East Council
Macclesfield, UK
Published 1 week ago
Supported / Sheltered housing
The role will be to co-ordinate all referrals to short-term supported accommodation and floating support services across Cheshire East via a single point of access. Liaison with housing support providers and clients will form part of the role so good communication skills are necessary.
An exciting opportunity has become available to work within the Homelessness and Housing Options team in a role key to the prevention of homelessness and rough sleeping. The position is part time 22.2 hours per week preferably over Monday to Friday. This is a unique opportunity to join an established team and whilst the job description highlights our preferred skills and experience, we may also consider applications from applicants with a strong administrative background that do not have the housing experience and knowledge.
About the role
The role will be to co-ordinate all referrals to short-term supported accommodation and floating support services across Cheshire East via a single point of access. You will ensure all referrals are fully completed, liaising with referral agencies and clients to obtain additional information where required.
There will be a need to develop and maintain relationships with service providers to facilitate both an understanding of service provision and to reinforce contract compliance. You will assist the contract managers in various aspects of their work, including visiting providers premises to conduct inspections and to oversee support sessions.
The role is diverse with no one day the same, for more information on the role please view the "in this job you will" section of the attached JDPS document.
About you
You will have: -
What we give in return
• ENHANCED ANNUAL LEAVE 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after 5 years' service pro rata
• ENHANCED PUBLIC PENSION A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
• FLEXIBLE WORKING PATTERN 37-hour standard full time working week with flexi time and hybrid/remote working arrangements
• PURCHASE OF ANNUAL LEAVE The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro rata for part time staff)
• CYCLE TO WORK SCHEME Receive up Income Tax and National Insurance savings of up to 25 39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status
• EMPLOYEE ASSISTANCE PROGRAMME A completely free to use and confidential assistance service for all employees to help staff manage, reduce, and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
• PAID VOLUNTEER LEAVE Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
• DISCOUNTED GYM MEMBERSHIPS Access to corporate membership prices for Everybody Leisure which includes:
• Gym, Swim and Group Fitness at all 16 facilities
• Off Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa
For an informal chat about the role please contact Karen Wild on 07843641168
An exciting opportunity has become available to work within the Homelessness and Housing Options team in a role key to the prevention of homelessness and rough sleeping. The position is part time 22.2 hours per week preferably over Monday to Friday. This is a unique opportunity to join an established team and whilst the job description highlights our preferred skills and experience, we may also consider applications from applicants with a strong administrative background that do not have the housing experience and knowledge.
About the role
The role will be to co-ordinate all referrals to short-term supported accommodation and floating support services across Cheshire East via a single point of access. You will ensure all referrals are fully completed, liaising with referral agencies and clients to obtain additional information where required.
There will be a need to develop and maintain relationships with service providers to facilitate both an understanding of service provision and to reinforce contract compliance. You will assist the contract managers in various aspects of their work, including visiting providers premises to conduct inspections and to oversee support sessions.
The role is diverse with no one day the same, for more information on the role please view the "in this job you will" section of the attached JDPS document.
About you
You will have: -
- Computer literacy and IT skills
- Ability to work on own initiative and self-motivation
- Good organisational skills
- Good team working skills.
- Ability to think through various issues to establish appropriate means to resolve problems.
- Excellent communication skills
- Ability to write clear reports and present information in a clear format.
- Ability to provide basic training on computer systems.
What we give in return
• ENHANCED ANNUAL LEAVE 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after 5 years' service pro rata
• ENHANCED PUBLIC PENSION A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
• FLEXIBLE WORKING PATTERN 37-hour standard full time working week with flexi time and hybrid/remote working arrangements
• PURCHASE OF ANNUAL LEAVE The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro rata for part time staff)
• CYCLE TO WORK SCHEME Receive up Income Tax and National Insurance savings of up to 25 39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status
• EMPLOYEE ASSISTANCE PROGRAMME A completely free to use and confidential assistance service for all employees to help staff manage, reduce, and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
• PAID VOLUNTEER LEAVE Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
• DISCOUNTED GYM MEMBERSHIPS Access to corporate membership prices for Everybody Leisure which includes:
• Gym, Swim and Group Fitness at all 16 facilities
• Off Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa
For an informal chat about the role please contact Karen Wild on 07843641168