Independent Living Scheme Coordinator
irwell valley homes
Washway Rd, Sale M33 6FS, UK
Published today
Full Time
The vacancy
Permanent, Full Time (35 hours per week / Monday to Friday. Agile Working)
Closing date: 26th June 2026.
Interview date: Week Commencing 29th June 2026.
Interview location: Seymour Court, Harwood Road, Stockport SK4 3BG
Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us to do this by providing intensive 'on scheme' housing management and coordinate services to customers living in our schemes. You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements; while overseeing repairs and planned works to ensure they are completed to a high standard.
In this role, you will be responsible for:
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we'd love to hear from you.
#IndependentLiving #SchemeCoordinator #housingjobs #recruiting #Manchesterjobs
About us
We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.
Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with.
So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!
We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
The ICL team
Our Independent & Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives!
Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community & Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence.
As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers!
Stats:
Andrew White, Head of Independent & Community Living
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Working here
Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues...
Rewards we offer
We offer a fantastic range of benefits which include:
Training and coaching
Stakeholder pension scheme
Up to 30 days holiday a year
Two days every year to volunteer in the local community
A medical cash plan
Get your birthday off!
£150 Perkbox allowance - plus access to hundreds of discounts and freebies
Occupational Health
Employee Assistant Program
Financial education
Loans scheme for travel season tickets
Cycle to work scheme
Accreditations
Good Employment Charter
Disability
Confident
Armed Forces Covenant
Living Wage Employer
Houseproud
Permanent, Full Time (35 hours per week / Monday to Friday. Agile Working)
Closing date: 26th June 2026.
Interview date: Week Commencing 29th June 2026.
Interview location: Seymour Court, Harwood Road, Stockport SK4 3BG
Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us to do this by providing intensive 'on scheme' housing management and coordinate services to customers living in our schemes. You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements; while overseeing repairs and planned works to ensure they are completed to a high standard.
In this role, you will be responsible for:
- Property management: responsible for managing the scheme or schemes, coordinating services and contractors, coordinating day to day and planned maintenance, completing Health and Safety checks and building checks weekly.
- Voids: coordinating void inspections, agreeing and approving works, interviewing and assessing applicants, coordinating tenancy signup, scheme induction.
- Rents: liaising with Income Management Team to manage rent arrears, advise customers on charges, liaise on service charge setting.
- Customers: advise on all housing management, tenancy and rent queries, manage ASB and Safeguarding cases, complete Independent Living Assessments and coordinate all support and care services, coordinate referrals to and liaise with statutory and voluntary agencies such as GPs and Social Services.
- Experience of working with older people, and people with complex needs
- Exceptionally high standard of customer care and service
- Strong problem solving and decision-making skills
- Excellent communication, interpersonal and negotiation skills
- Knowledge of support needs and housing management requirements of older people living in an Independent Living housing environment
- Able to promote and maintain a positive "can do" attitude in all aspects of the post
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we'd love to hear from you.
#IndependentLiving #SchemeCoordinator #housingjobs #recruiting #Manchesterjobs
About us
We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.
Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with.
So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!
We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
The ICL team
Our Independent & Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives!
Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community & Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence.
As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers!
Stats:
- We provide over 300 places for people with additional support needs to live well
- We have homes and services in eight local authorities across Greater Manchester
- We provide nearly 500 homes across 12 schemes for older people in our Independent Living service
- We work with over 20 different partners to provide specialist support services in our communities
Andrew White, Head of Independent & Community Living
Previous Next
Working here
Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues...
Rewards we offer
We offer a fantastic range of benefits which include:
Training and coaching
Stakeholder pension scheme
Up to 30 days holiday a year
Two days every year to volunteer in the local community
A medical cash plan
Get your birthday off!
£150 Perkbox allowance - plus access to hundreds of discounts and freebies
Occupational Health
Employee Assistant Program
Financial education
Loans scheme for travel season tickets
Cycle to work scheme
Accreditations
Good Employment Charter
Disability
Confident
Armed Forces Covenant
Living Wage Employer
Houseproud