Intensive Housing Management Night Worker
A2 Dominion Group
United Kingdom
Published 2 weeks ago
Supported / Sheltered housing
Intensive Housing Management Night Worker
Salary: £ 26,807.28 - £32,450.88
Contract type: Permanent, full time (42 hours per week)
Location: Matilda House, 2A Rymers Lane, Oxford, OX4 3SE
Role Overview
This is an exciting opportunity to join our Care and Support Team within asupported housing setting. Covering the night shift you'll be working alongsideone other Intensive Housing Management Night Worker to manage the health andsafety of the building and to safeguard the clients that live here by answeringclients enquiries and providing reactive support to those that are in crisis inthe absence of the main support team.
Key Responsibilities
- Ensure that Health & Safety checks are carried out by the team inaccordance with A2Dominion's policies and procedures and that voids are kept toa minimum.
- Ensure safeguarding policies are followed
- Reception duties including answering the telephone, coordinating transportwhen necessary, updating the appointment book and signing in and out visitorsand keys
- Process voids and report/follow up repairs
- Engage with external partners to ensure the best outcome for our residents
- Ensure reporting documents are being completed
- Work closely with the support team and housing officer to address anybreaches of a client's license with the aim of preventing client evictions andfocusing on tenancy sustainment
- Report to the Senior Intensive Housing Management Worker (IHMW) to highlightany concerns regarding the running of the building that compromises the safetyof the building, staff and the residents that live within it
- Providing emotional support in a sensitive and empathetic manner, offeringguidance in accordance with procedures and the boundaries of the job role
More about you
You won't necessarily have experience in this sector, as we recognise thattransferrable skills and experience are just as valuable.
We are specifically looking for candidates with the rightskills and attitudes, who will demonstrate and promote our values of caring bynature, working better together and thinking for tomorrow.
- Basic MS Office skills and willingness to learn newsystems
- Strong organisational and multi-tasking skills with the ability to prioritisetasks effectively
- Excellent communication and interpersonal skills with the ability to remaincalm under pressure
- Ability to work independently and as part of a team, showing initiative andproblem solving capabilities
- Experience in Homelessness and/or substance misuse and/or mental health ispreferred but not necessary
- Able to remain calm and professional in challenging situations to reduceconflict
About A2Dominion
We are a UK housing association committed to a new vision -providing homes people love to live in.
With over 38,000 homes in management across London and southern England, weprovide a wide range of homes for social, affordable, and private rent,specialist services, as well ashomesfor sale and shared ownership.
Our 70,000+ customers come from a diverse range of backgrounds with varyinglevels of income. We're here to provide them all with homes that are safe, highquality and sustainable.
And with social housing roots going back eight decades, we continue to ensurethat every penny of profit is reinvested into our charitable social purpose -delivering more homes and better services for customers.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role,these include:
- 25 days' holiday (Plus Bank Holidays) increasing up to 28days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development
In addition, all permanent and fixed-term employees receivea generous annual allowance of up to £300 to use towards health and lifestylebenefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employeeshave access to cycling equipment throughout the year and can pay via monthlysalary deductions.
If you require a reasonable adjustment during therecruitment process, please contact our Talent Team to request:resourcing@a2dominion.co.uk
A2Dominion Group is a Disability Confident Employer which means that we arecommitted to employing disabled people and will: actively look to attract andrecruit disabled people, provide a fully inclusive and accessible recruitmentprocess, offer an interview to disabled applicants who meet the minimumcriteria for the job, be flexible with assessing people so disabled applicantshave the best opportunity to demonstrate that they can do the job, makereasonable adjustments as required.
At A2Dominion Group, we recognise the positive value of diversity, promoteequality and inclusivity in our hiring processes. We always aim to recruit theperson who is most suited to the job and welcome applications from people ofall backgrounds - men and women, people of all ages, sexual orientations,nationalities, religions, and beliefs.
Meeting the role requirements
We recognise that some females will only apply for a role ifthey meet 100% of role requirements. If this sounds like you, we'd stillencourage you to apply and also to arrange a call with one of our recruitmentteam to discuss your application further at recruitment@a2dominion.co.uk
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know thatequality, diversity, and inclusivity make us better. We embrace the uniquecontributions of our people and seek to create a workplace where everyone feelslike they belong. Find out why our people love working with us."
Join us at A2Dominion, where your expertise will be integral to our recoveryjourney, creating lasting positive changes in the lives of our customers. Ifyou possess the right motivation and drive to contribute to our recovery andchange initiatives, we invite you to apply and be a crucial part of our team.
Salary: £ 26,807.28 - £32,450.88
Contract type: Permanent, full time (42 hours per week)
Location: Matilda House, 2A Rymers Lane, Oxford, OX4 3SE
Role Overview
This is an exciting opportunity to join our Care and Support Team within asupported housing setting. Covering the night shift you'll be working alongsideone other Intensive Housing Management Night Worker to manage the health andsafety of the building and to safeguard the clients that live here by answeringclients enquiries and providing reactive support to those that are in crisis inthe absence of the main support team.
Key Responsibilities
- Ensure that Health & Safety checks are carried out by the team inaccordance with A2Dominion's policies and procedures and that voids are kept toa minimum.
- Ensure safeguarding policies are followed
- Reception duties including answering the telephone, coordinating transportwhen necessary, updating the appointment book and signing in and out visitorsand keys
- Process voids and report/follow up repairs
- Engage with external partners to ensure the best outcome for our residents
- Ensure reporting documents are being completed
- Work closely with the support team and housing officer to address anybreaches of a client's license with the aim of preventing client evictions andfocusing on tenancy sustainment
- Report to the Senior Intensive Housing Management Worker (IHMW) to highlightany concerns regarding the running of the building that compromises the safetyof the building, staff and the residents that live within it
- Providing emotional support in a sensitive and empathetic manner, offeringguidance in accordance with procedures and the boundaries of the job role
More about you
You won't necessarily have experience in this sector, as we recognise thattransferrable skills and experience are just as valuable.
We are specifically looking for candidates with the rightskills and attitudes, who will demonstrate and promote our values of caring bynature, working better together and thinking for tomorrow.
- Basic MS Office skills and willingness to learn newsystems
- Strong organisational and multi-tasking skills with the ability to prioritisetasks effectively
- Excellent communication and interpersonal skills with the ability to remaincalm under pressure
- Ability to work independently and as part of a team, showing initiative andproblem solving capabilities
- Experience in Homelessness and/or substance misuse and/or mental health ispreferred but not necessary
- Able to remain calm and professional in challenging situations to reduceconflict
About A2Dominion
We are a UK housing association committed to a new vision -providing homes people love to live in.
With over 38,000 homes in management across London and southern England, weprovide a wide range of homes for social, affordable, and private rent,specialist services, as well ashomesfor sale and shared ownership.
Our 70,000+ customers come from a diverse range of backgrounds with varyinglevels of income. We're here to provide them all with homes that are safe, highquality and sustainable.
And with social housing roots going back eight decades, we continue to ensurethat every penny of profit is reinvested into our charitable social purpose -delivering more homes and better services for customers.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role,these include:
- 25 days' holiday (Plus Bank Holidays) increasing up to 28days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development
In addition, all permanent and fixed-term employees receivea generous annual allowance of up to £300 to use towards health and lifestylebenefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employeeshave access to cycling equipment throughout the year and can pay via monthlysalary deductions.
If you require a reasonable adjustment during therecruitment process, please contact our Talent Team to request:resourcing@a2dominion.co.uk
A2Dominion Group is a Disability Confident Employer which means that we arecommitted to employing disabled people and will: actively look to attract andrecruit disabled people, provide a fully inclusive and accessible recruitmentprocess, offer an interview to disabled applicants who meet the minimumcriteria for the job, be flexible with assessing people so disabled applicantshave the best opportunity to demonstrate that they can do the job, makereasonable adjustments as required.
At A2Dominion Group, we recognise the positive value of diversity, promoteequality and inclusivity in our hiring processes. We always aim to recruit theperson who is most suited to the job and welcome applications from people ofall backgrounds - men and women, people of all ages, sexual orientations,nationalities, religions, and beliefs.
Meeting the role requirements
We recognise that some females will only apply for a role ifthey meet 100% of role requirements. If this sounds like you, we'd stillencourage you to apply and also to arrange a call with one of our recruitmentteam to discuss your application further at recruitment@a2dominion.co.uk
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know thatequality, diversity, and inclusivity make us better. We embrace the uniquecontributions of our people and seek to create a workplace where everyone feelslike they belong. Find out why our people love working with us."
Join us at A2Dominion, where your expertise will be integral to our recoveryjourney, creating lasting positive changes in the lives of our customers. Ifyou possess the right motivation and drive to contribute to our recovery andchange initiatives, we invite you to apply and be a crucial part of our team.