Job Details
Post: Operations Officer
Salary: Grade 9, £37,938 - £40,476 per annum
Hours: Full Time/Permanent
Housing Services is the landlord for the Council's owned properties and offers a range of services to tenants and leaseholders.
An opportunity has arisen for the role of Operations Officer within the Housing Maintenance division which consists of teams responsible for Responsive Repairs, Void Repairs, Electrical, Roofing, Damp & Mould. We employ an in-house maintenance team that delivers a range of repairs and planned improvements to homes throughout the borough, ensuring that homes remain safe, comfortable and energy efficient.
The post holder will play an important role by assisting the Team Manager in their daily duties, to effectively manage resources and assets within Housing Maintenance. To assist in the daily delivery of a quality repairs and improvements service, meeting its service standards and financial targets. Assisting in achieving high levels of customer satisfaction along with managing trade colleague's performance. Utilising directly employed engineers and contractors to deliver a full range of inspection, servicing and maintenance services. The post holder will also lead frontline service teams, which include craft colleagues, business support functions and contractors. Construction experience and knowledge of national federation rates is essential
If you have an interest in building on your existing skills and/or aspire to develop within the Housing Communities sector, then please include with your CV, any information that you feel will demonstrate your skills/experience and indicate why you should be considered for this role (please see attached Job Description and Personal Specification for further details).
For an informal discussion, please contact Les Thompson 01384 812603.
So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council's full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
#LI-DMBC2019
Attached documents
Operations Officer PS.docx
Operations Officer JD.docx
Employee Benefits List.pdf
Post: Operations Officer
Salary: Grade 9, £37,938 - £40,476 per annum
Hours: Full Time/Permanent
Housing Services is the landlord for the Council's owned properties and offers a range of services to tenants and leaseholders.
An opportunity has arisen for the role of Operations Officer within the Housing Maintenance division which consists of teams responsible for Responsive Repairs, Void Repairs, Electrical, Roofing, Damp & Mould. We employ an in-house maintenance team that delivers a range of repairs and planned improvements to homes throughout the borough, ensuring that homes remain safe, comfortable and energy efficient.
The post holder will play an important role by assisting the Team Manager in their daily duties, to effectively manage resources and assets within Housing Maintenance. To assist in the daily delivery of a quality repairs and improvements service, meeting its service standards and financial targets. Assisting in achieving high levels of customer satisfaction along with managing trade colleague's performance. Utilising directly employed engineers and contractors to deliver a full range of inspection, servicing and maintenance services. The post holder will also lead frontline service teams, which include craft colleagues, business support functions and contractors. Construction experience and knowledge of national federation rates is essential
If you have an interest in building on your existing skills and/or aspire to develop within the Housing Communities sector, then please include with your CV, any information that you feel will demonstrate your skills/experience and indicate why you should be considered for this role (please see attached Job Description and Personal Specification for further details).
For an informal discussion, please contact Les Thompson 01384 812603.
So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council's full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
#LI-DMBC2019
Attached documents
Operations Officer PS.docx
Operations Officer JD.docx
Employee Benefits List.pdf