Referral Coordinator (Housing Support Register)
Second Step
Bristol, UK
Published 3 weeks ago
Supported / Sheltered housing
Referral Coordinator (Housing Support Register)
Location: Bristol
Salary: £27,810 pro-rata per annum
Hours: Part-Time, 22.2hrs hours per week
Contract: Fixed-Term until 31st March 2026
Closing Date: Tuesday 24 June 2025
Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.
The Higher Needs Floating Support Service is a newly commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings. The team work closely with the local authority, health, treatment and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantage
As a Housing support register (HSR) referral coordinator within the Higher Needs Floating Support Service, you will;
Closing date: Tuesday 24th June 2025 11.59pm
Interview dates: week commencing 6th July 2025
The ability to travel to several appointments daily is essential.
For more information and to apply please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.
Location: Bristol
Salary: £27,810 pro-rata per annum
Hours: Part-Time, 22.2hrs hours per week
Contract: Fixed-Term until 31st March 2026
Closing Date: Tuesday 24 June 2025
Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.
The Higher Needs Floating Support Service is a newly commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings. The team work closely with the local authority, health, treatment and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantage
As a Housing support register (HSR) referral coordinator within the Higher Needs Floating Support Service, you will;
- Assist the Floating Support Service Team Manger in the provision of high quality, effective and comprehensive support to HNF team and clients.
- Provide day to day leadership and line manage to floating support workers.
- Manage and allocate referrals from the Housing Support Register (HSR) across the wider Higher Needs Floating Support Service (HNFSS)
- Promote effective team working and communication.
- Be experienced in supporting people facing multiple disadvantages.
- Having knowledge of the Housing support register.
- Provide day to day leadership and line manage floating support workers.
- Have some experience in improving housing outcomes for people who have been homeless.
- Be great at building trust with those you work with
- Have compassion, empathy and passion for supporting others
- Be IT literate and be able to record and report information
- Have the ability to travel across Bristol
Closing date: Tuesday 24th June 2025 11.59pm
Interview dates: week commencing 6th July 2025
The ability to travel to several appointments daily is essential.
For more information and to apply please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.