Service Manager - Private Sector Initiatives & Projects and Social Housing
London Borough of Brent
Wembley, UK
Published yesterday
Supported / Sheltered housing
Full time
Job Description
Salary range: £64,317 - £67,812 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
An excellent role...
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
This is a key leadership role responsible for managing the Private Sector Initiatives & Projects and Social Housing Service, ensuring a strong focus on developing and managing projects that leverage the private sector to achieve sufficient supply of affordable homes to provide to vulnerable homeless households, commissioning and contract monitoring of housing related support services and effective management of the council's Housing Register.
You will lead the operational delivery of boosting supply of homes in the private sector reducing reliance on temporary accommodation and social housing, whilst ensuring compliance with statutory duties and legal frameworks. The role involves driving service improvements, managing budgets, overseeing casework quality and decisions, and shaping policies to reduce homelessness and support vulnerable residents in need to access homes in the private rented sector and via the Housing Register. You will work closely with internal and external partners, including the voluntary sector, to develop and implement effective strategies that resolve homelessness and complex housing needs to improve long-term outcomes for vulnerable residents.
The Person
We are seeking a dynamic and strategic leader with extensive knowledge of the diverse needs of homeless households and targeted procurement of properties in the private rented sector. You will have a strong track record of managing high-performing teams in homelessness/housing services, successful project management, implementing policy changes, and improving service delivery. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents by proactively engaging with them, taking a holistic approach to resolve their housing and support needs. You are confident in handling complex legal cases, engaging with stakeholders at all levels, and driving innovation in resolving housing and support needs. Strong leadership, problem-solving, and decision-making skills are essential, along with the ability to negotiate and influence and collaborate to achieve positive housing outcomes.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, highly resilient, takes pride in their work, and is able to motivate diverse teams.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
• 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
• Very generous employer pension contribution
• Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)
• A wide range of family friendly policies such as parental leave
• Access to affordable parking nearby
• Access to our Zipcar scheme
• Access to our Employee Assistance programme for free confidential counselling
• Season ticket loan for public transport
• Cycle to work scheme and good onsite facilities
• Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Closing date: Tuesday 10 May 2025 (23:59)
You will be notified if you are shortlisted for interview by: 11 June 2025
Test & Interview date: Thursday 12 June 2025
Please note, this will be held in person at the Civic Centre.
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk
Job Description
Salary range: £64,317 - £67,812 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
An excellent role...
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
This is a key leadership role responsible for managing the Private Sector Initiatives & Projects and Social Housing Service, ensuring a strong focus on developing and managing projects that leverage the private sector to achieve sufficient supply of affordable homes to provide to vulnerable homeless households, commissioning and contract monitoring of housing related support services and effective management of the council's Housing Register.
You will lead the operational delivery of boosting supply of homes in the private sector reducing reliance on temporary accommodation and social housing, whilst ensuring compliance with statutory duties and legal frameworks. The role involves driving service improvements, managing budgets, overseeing casework quality and decisions, and shaping policies to reduce homelessness and support vulnerable residents in need to access homes in the private rented sector and via the Housing Register. You will work closely with internal and external partners, including the voluntary sector, to develop and implement effective strategies that resolve homelessness and complex housing needs to improve long-term outcomes for vulnerable residents.
The Person
We are seeking a dynamic and strategic leader with extensive knowledge of the diverse needs of homeless households and targeted procurement of properties in the private rented sector. You will have a strong track record of managing high-performing teams in homelessness/housing services, successful project management, implementing policy changes, and improving service delivery. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents by proactively engaging with them, taking a holistic approach to resolve their housing and support needs. You are confident in handling complex legal cases, engaging with stakeholders at all levels, and driving innovation in resolving housing and support needs. Strong leadership, problem-solving, and decision-making skills are essential, along with the ability to negotiate and influence and collaborate to achieve positive housing outcomes.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, highly resilient, takes pride in their work, and is able to motivate diverse teams.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
• 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
• Very generous employer pension contribution
• Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)
• A wide range of family friendly policies such as parental leave
• Access to affordable parking nearby
• Access to our Zipcar scheme
• Access to our Employee Assistance programme for free confidential counselling
• Season ticket loan for public transport
• Cycle to work scheme and good onsite facilities
• Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Closing date: Tuesday 10 May 2025 (23:59)
You will be notified if you are shortlisted for interview by: 11 June 2025
Test & Interview date: Thursday 12 June 2025
Please note, this will be held in person at the Civic Centre.
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk
Job Description