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A place to create moments that matter&nbsp;Location: Ballard Court, Camberley, OnsiteSalary:&nbsp;£31,947 per annum including regional uplift.&nbsp;Permanent, 35 hours per week, Monday – Friday 9am-5pm.&nbsp;Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.&nbsp;&nbsp;It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.&nbsp;&nbsp;&nbsp;For a career that means more and makes a meaningful impact on society, this is the place to be.&nbsp;&nbsp;The roleAt a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes&nbsp;everyone deserves a place to call home - and is committed to making that a reality.As a&nbsp;Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.What You’ll Do:<ul><li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li><li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li><li>Encourage community engagement and help residents live independently for as long as possible.</li><li>Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.</li><li>Collaborate with internal teams and external partners to deliver joined-up support.</li></ul>Why This Role Matters:You won’t just be managing housing - you’ll be&nbsp;creating safe, supportive environments&nbsp;where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.To view/download the Specialist Housing Partner (Scheme Manager) job description please click <a href="https://www.accentgroup.org/media/sytm1hfb/specialist-housing-partner.pdf" target="_blank">here</a>.SalaryThe Specialist Housing Partner&nbsp;(Scheme Manager) salary is&nbsp;£29,580 per annum&nbsp;for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus a regional uplift of £2,367 per annum.About you&nbsp;&nbsp;<ul><li>Experience delivering housing management services within a specialist or generic housing context.</li><li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li><li>Strong understanding of anti-social behaviour management and rental income collection processes.</li><li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li><li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li><li>Knowledge of safeguarding practices within a housing context.</li><li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li></ul>Successful candidates will under go a DBS check.InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.&nbsp;Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Scheme Manager)

Job Title: Tenancy Manager Location: Crowthorne House (2 days from home) Brand: LRG Salary: £26000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Crowthorne House, Wokingham. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul> <li>You'll be expected to provide excellent levels of both telephone and written communication.</li> <li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li> <li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li> <li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li> <li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li> <li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li> <li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li> <li>To maintain high levels of communication to internal and external customers</li> <li>To act as a consistent contact point for our non managed clients</li> </ul>What are we looking for: <ul> <li>Excellent communication, written and verbal</li> <li>Professional telephone manner</li> <li>Organisational skills, time management and attention to detail</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development </li> <li>Access to a diverse portfolio of properties</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Competitive base salary and additional incentives</li> <li>Quarterly and yearly awards including trips abroad</li> <li>Salary sacrifice pension scheme</li> <li>Generous Holiday allowance, increasing by 1 day per year based on service</li> <li>Excellent Parental leave and newly introduced Fertility policy</li> <li>Staff discounts</li> </ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Crowthorne House Wokingham Employment type Full-time Driving Licence Required No

Tenancy Manager

The Vacancy As a Service Officer you will work within Alexandra Place, our scheme in Woodley, Reading. This is a part time role and will ideally suit someone with housing experience. We'll happily discuss a suitable working pattern at the interview. Day to day you will find yourself overseeing building safety, managing tenancies including viewings, settling in new residents and sign ups and completing fire risk assessments. You'll be part of resident's meetings and will be responsible for reporting both communal and resident's repair requirements. The role could also see you managing light anti-social behaviour issues. About You You'll see yourself as a people person, able to build rapport and show empathy but also robust in your working relationships. The ideal candidate will be enthusiastic and energetic. The following are considered essential: <ul> <li>Experience in tenancy management, including audits and signposting to other agencies for additional resident support</li> <li>Strong awareness of building health &amp; safety issues</li></ul><ul> <li>Ability to work independently, exercising good initiative and judgement. </li> <li>Great communication skills, you'll be a go to person so building rapport will be very important</li> <li>Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm.</li> <li>Excellent written, communication and IT skills. </li></ul>Who We Are Central &amp; Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. Today, C&amp;C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: "to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act". C&amp;C is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and we always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let us know. C&amp;C is passionate about supporting diverse candidates. If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV. Please note that we may consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate. C&amp;C is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Sheltered Housing Officer

Directorate of Communities and Adult Social Care X1 37 Hours, 12 Months Maternity Cover X1 37 Hours, 23 Months Fixed Term Contract The award-winning Housing and Communities Team are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a safe and thriving neighbourhood. We are looking for a Housing Officer to join our busy Housing &amp; Estates Team to manage our Housing tenancies, homes, communities, and estates. You will work in a fast-paced environment and therefore must be able to multi-task and take a hands-on approach to ensure that all aspects of tenancy management are dealt with whilst delivering a customer focussed service to our customers. You must demonstrate your strength as a team player, be someone who is organised and flexible and has a can-do attitude and thrive in an environment where no two days are the same. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We are open to flexible working patterns however this is according to the needs of the Service and the role will involve extensive work across your patch in Reading in person. About the role You will support the delivery of a first-class, customer-oriented, Housing Management service to our residents making sure operational and functional performance is high, ensuring that customers have the opportunity to influence and shape policies. It is key that you provide a customer focussed service with a strong focus on supporting tenants to maintain their Tenancies and prevent homelessness, whilst work in close co-operation with a range of other internal teams, external agencies, and stakeholders. As Housing Officer you will achieve individual performance objectives, targets, and service standards within the Borough. Contribute to the achievement of the team and service plan targets and objectives and adhering to all internal policies and procedures as well as Legal contracts and Statutory Legislation. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed About you The following proven experience is required for this role: • Educated to GCSE standard (A-C) or equivalent qualifications • Demonstrable knowledge of the issues and legislation surrounding Social Housing • Providing a front-line, customer focussed service • Working successfully with community groups • Dealing effectively with potentially difficult situations &amp; managing customer conflict • Proven experience hitting targets within a target driven role. • Managing multiple cases/projects at the same time • Supporting vulnerable people. • Pro-active community participation/engagement work Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: • Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave • A wide range of flexible working opportunities • Modern working environment at the Civic Offices in the heart of Reading • Local Government Pension Scheme (LGPS) • Life Assurance - three times your annual salary (for members of the LGPS) • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted • Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax For more information on this position please contact Sonny Green, Team Leader in Housing and Estates at Sonny,<a href="mailto:Green@Reading.gov.uk" target="_blank">Green@Reading.gov.uk</a> Closing Date: Sunday 17th August 2025 Interview Date: To be confirmed Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

X2 Housing Officer

<ul> <li>Pay Level: 7</li> <li>Salary: Starting from £39,513</li> <li>Contract Type: Permanent</li> <li>Working Hours: 37 Per Week</li> <li>Location: Observatory House</li></ul>The closing date for applications is midnight on: 17th August 2025 Interviews will be held week commencing: 1st September 2025 What you'll be doing: "I can't save the world, but in Slough I can make a difference". Those are the words of one of Slough's adult social care team. From the very top, every member of our team has one thing driving them - wanting to make a positive difference to the lives of residents. And in Slough, that difference will be obvious every day. Be a part of a team which, last year, helped hundreds of people become independent again and who find innovative ways to support people to become as independent as possible. Where an incredible partnership with health means integrated teams which deliver services more effectively. No day is the same in Slough. We have the most diverse population outside of London, one of the youngest populations in the country but an older population with high levels of need and a range of health inequalities. You will not be bored in Slough. And you will be surrounded by professional, caring and dedicated colleagues and friends. Be a part of it. Join us. We offer structured supervision, training to enhance skills and excellent development opportunities. You will need to have Substantial experience of: <ul> <li>Experience of successful technical management with identifiable outcomes.</li> <li>Experience of working with and coordinating organisations, groups, and individuals each with their own aims and objectives.</li> <li>Experience of working in a multi-cultural community.</li> <li>Proven experience of developing and delivering an excellent service to customers.</li> <li>Previous work experience in a home improvement environment for a local authority, housing association or similar organisation</li></ul>Our Council: Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: <ul> <li>26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service.</li> <li>The Local Government Pension Scheme</li></ul>We offer a wider range of great benefits including: <ul> <li>Flexible and hybrid working options to promote work-life balance</li> <li>Our commitment to equality and diversity through a range of employee networks</li> <li>Wellbeing initiatives</li> <li>Tax - free childcare and childcare services</li> <li>Season loan ticket - to help with the cost of your rail / bus journey to &amp; from work.</li></ul>Right to Work: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> before submitting an application. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> quoting the job reference - our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you! Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! The Council reserves the right to close adverts early should we receive a number of suitable applications.

Technical Surveyor-Independent Living

Housing &amp; Support Officer - Sutton &amp; Epsom Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,750 per annum plus benefits (prorata for part time ) Location - Sutton &amp; Epsom Team based in Wallington Full time - 37hrs per week (part time hours available ) It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:alevy@transformhousing.org.uk" target="_blank">alevy@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

The Vacancy PART TIME - 28hrs Four on / Four off rota, various shift patterns. This is an exciting opportunity to support young adults and care leavers to prepare for independence, moving to their first home and with education and career choices. The ideal candidate will come from a background of supporting young people to enable them to do things for themselves, and are able to recognise a clients support need from interactions. They will have a knowledge of safeguarding and when to make a safeguarding referral and, are able to work within company policies and procedures to offer supportive outcomes for the clients that we work with. A knowledge of the benefit system and housing pathways is a bonus. A team player is essential. The ideal candidate will be confident to engage young adults and care leavers, to build relationships and support the clients to recognise their support needs. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li> <li>Professional experience with working with vulnerable young people a preference</li> <li>Knowledge of safeguarding children and adults a preference</li> <li>Knowledge of childhood ACE's a preference</li> <li>This is a varied role with lots of opportunity to learn news skills supporting various client groups within the care leavers sector</li> <li>Great opportunities to progress for the right candidate </li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker (Young People)

Join Our Team as a Senior Housing Officer! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Senior Housing Officer to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Excellent knowledge of housing legalisation and ability to resolve conflict</li> <li>Assist the maintenance team as necessary to ensure responsive repairs and other maintenance issues are dealt with as required</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure communal areas of Active Prospects buildings are managed to a high standard by liaising with the Maintenance team</li> <li>Undertake weekly estate inspections with tenants, ensuring the reporting of any repairs</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support</li> <li>Excellent knowledge of legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims</li> <li>Qualified or part qualified in a relevant professional housing qualification</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Senior Housing Officer

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Wokingham Yearly salary £47,500 - £52,500 Employment type Full-time

Area Manager (Domestic Gas - Social Housing)

Housing Support Worker We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey. £25,437.98 per annum, working 35 hours per week.Want to feel valued? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: <ul> <li>Annual leave increasing up to 30 days with length of service</li> <li>Free DBS</li> <li>Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card</li> <li>Fully paid induction programme and further training</li> <li>ILM courses and Apprenticeship Programmes</li> <li>Cycle to work scheme</li> <li>Employee Assistance Programme for 24-7 confidential support</li> <li>Online wellbeing resources</li> <li>A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply)</li> <li>Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution</li> </ul> All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package. What you'll do: <ul> <li>Undertake key-working responsibilities for a caseload assigned by the Manager</li> <li>Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure</li> <li>Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions</li> <li>Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available</li> <li>Develop and maintain links with key agencies and service providers in the local community</li> <li>Empower customers to ensure they receive the benefits and services they are entitled to</li> <li>Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support</li> <li>Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider</li> <li>Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work</li> <li>Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable</li> <li>Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate</li> <li>Undertake all administrative work and keep accurate and comprehensive customer records to professional standards</li> <li>Adhere to Look Ahead's Policies and Procedures</li> <li>Engage in learning and development activity to increase knowledge and skills</li> <li>Work closely with the team and communicate openly</li> <li>Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.</li> </ul> This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: <ul> <li>Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement</li> <li>Approachable and open behaviour</li> <li>Prefers working as part of a group or team</li> <li>Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement</li> <li>Has a practical and logical mind and is naturally well organised</li> <li>Flexible</li> <li>Open to feedback and self development</li> <li>Thrives on change and enjoys dynamic diverse environments</li> <li>Is confident with high levels of self-esteem</li> <li>Is respectful, articulate and sensitive in style of communication</li> <li>Is essentially customer-focused</li> <li>Is motivated towards excellence and improvement of personal performance with a can do attitude</li> <li>Ability to cope positively with challenging and diverse behaviours</li> </ul>What you'll bring: Essential: <ul> <li>Use of own vehicle</li> <li>IT and functional skills</li> <li>Positive attitude and can-do approach</li> <li>Resilience</li> <li>Flexibility</li> <li>Good communication skills, written and verbally</li> </ul>Desirable: <ul> <li>Experience working in homelessness, housing or support/care</li> <li>Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector</li> </ul>About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: <ul> <li>We focus on Excellence and innovation.</li> <li>We are Caring and Compassionate.</li> <li>We are Inclusive and Trusted.</li> <li>We work in Partnership and are One-Team.</li> </ul>Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Support Worker

The Vacancy Permanent, Part Time 24.5 hrs per week (Four days on / Four days off rolling rota - Early: 8:00 - 15:30; Late: 14:30 - 22:00) Do you love helping others? Would you enjoy supporting young people to achieve their goals and become more independent? We may have just the role for you! We have an opportunity for a Homeless Recovery Worker Assistant to join our team that supports our clients, keeping them safe and helping them achieve their goals. You will help to provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. This is a great opportunity for those who have not worked in the homeless or care leaver service before. This role is a great stepping stone for those that would like a career in homeless services. Wokingham Staying Close provides an enhanced support package for young people leaving care in semi-independent accommodation. Our aim is to work with young people to develop the knowledge and skills they need to manage their own home, ensure their own safety and achieve their goals so they can take the next step into move on accommodation. This role requires someone who is comfortable giving practical support to people who are learning to be independent and so an amount of life skills would be a good transferable skill. Further responsibilities will include: <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li></ul><ul> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li></ul><ul> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li></ul><ul> <li>To support individuals to achieve their desired goals</li></ul><ul> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering</li></ul>Further information: <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li></ul><ul> <li>This role may require a full drivers' licence and access to a vehicle</li></ul><ul> <li>This role may require you to work flexibly across several sites</li></ul><ul> <li>This role may require you to work with clients on a one-to-one basis</li></ul><ul> <li>This role may require you to work nights and/or weekends</li></ul><ul> <li>This role may require you to lone work</li></ul>Our ideal candidate: <ul> <li>Experience in a similar sector</li></ul><ul> <li>Experience in customer service role</li></ul><ul> <li>Good communication skills</li></ul><ul> <li>Clear verbal and written English</li></ul><ul> <li>Good keyboard skills for data inputting</li></ul><ul> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li></ul><ul> <li>Polite and assertive manner</li></ul><ul> <li>Ability to self-motivate as you will work on your own</li></ul><ul> <li>Collaborate well in a team</li></ul><ul> <li>Ability to respond calmly in a crisis</li></ul><ul> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

HOUSE MANAGER Be the Heart of the Guest Experience at Beaverbrook At Beaverbrook, we don't just welcome guests - we create extraordinary, lasting memories in a setting of English elegance and charm. We are seeking a charismatic and emotionally intelligent House Manager to lead our dynamic team and shape unforgettable guest experiences across our beautiful estate. The Role As House Manager, you will be the ever-present host of Beaverbrook - visible, approachable, and deeply engaged with guests and Members alike. You'll lead a dynamic team inspiring them to deliver service that is warm, personalised, and always one step ahead. Key Responsibilities: <ul> <li>Personally welcome and connect with guests, Members, and VIPs throughout their stay.</li> <li>Oversee the guest journey from pre-arrival through to departure.</li> <li>Lead from the floor-spending at least 70% of your time in guest-facing areas.</li><li>Create bespoke guest itineraries. </li><li>Curate VIP amenities.</li><li>Drive service excellence in line with LQA standards.</li> <li>Enhance the atmosphere of the estate by ensuring lighting, music, décor, employee grooming and seasonal set ups are adhered to.</li> <li>Mentor and develop your team, setting the tone for service and professionalism.</li><li>Direct reports include Reception Manager, Guest Relations Manager, Night Manager, Activities Coordinator and Duty Managers.</li><li>Support Estate site visits in conjunction with the Sales Team - leading show rounds, as required.</li> <li>Strong knowledge of Opera Cloud, Fourth, Flow, and other hotel systems.</li> <li>A Front Office expert with a high level of knowledge of Housekeeping, Reservations and understanding of Events and F&amp;B operations.</li> <li>Collaborate across departments to ensure seamless service.</li> <li>Deputise for the Rooms Division Manager in their absence.</li> <li>Take a key role in health, safety, and wellbeing within the department.</li><li>Develop our programme of onsite and offsite activities.</li></ul>About You: <ul> <li>A minimum of 5 years' experience in 5-star hotel management, ideally within a landmark London property or luxury country house hotel.</li> <li>Proven track record in guest-facing leadership roles across Rooms Division functions.</li> <li>Expert in luxury service standards (LQA/Forbes) with an innate understanding of our target demographic.</li> <li>Highly emotionally intelligent, impeccably groomed, and detail oriented.</li> <li>Confident communicator and inspirational team leader.</li> <li>Familiarity with luxury travel programs (e.g. Amex Fine Hotels &amp; Resorts, Leading Hotels of the World) is a plus.</li> <li>A hospitality degree or equivalent is preferable.</li> <li>A full clean driving license is essential.</li> </ul>Salary: Up to £55,000 per annum, plus tronc and management bonus scheme Why Join Beaverbrook? This is your opportunity to make a real impact in a guest-centric, forward-thinking environment where your ideas and leadership will help shape the future of one of the UK's most unique luxury destinations. Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive: <ul><li>Competitive salary</li><li>Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App</li><li>Personal development support</li><li>Wide range of recognised qualifications and development opportunities</li><li>Discounted rates on Food &amp; Beverage</li><li>28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years</li><li>Pension</li><li>Life Insurance </li><li>Sick Pay</li><li>Long Service Awards</li><li>Earn a thank you bonus through our recommend a friend scheme</li><li>Cycle to work scheme</li><li>Uniforms</li><li>Free parking</li><li>And other local benefits</li></ul>Ready to lead with charm and purpose? Apply now and become a part of the Beaverbrook story.

House Manager

Job Description Homeless Outreach Support Worker Location: Guildford HOST Salary £26,549.63 per annum, (£27,722.51per annum is achieved after 18 months successful performance in the role) Apply by 06/06/2025 Introduction This is a brilliant and unique opportunity to join our very dynamic and enthusiastic Homeless Outreach Support Team (HOST) in Guildford. Together, we will be able to transform the lives of people who has been affected by the trauma of homelessness in this area. So, we are looking for a person who needs to be resilient, empathetic and with positive attitude to support people to move away from homelessness and settle into the community. What will you do? Our aim is having tailored Support in place for vulnerable people who has been suffering from or at Risk of Homelessness using the Trauma Informed Care principles through the Psychologically Informed Environment model. The Homeless Outreach Worker post holder will be responsible for the delivery of a knowledgeable, creative, and highly personalised support service to people who are rough sleeping or at risk of rough sleeping. You will work flexibly, on your own and as part of the team to support each client, negotiating solutions to access suitable housing and offering opportunities to engage with a range of other services to promote good health and wellbeing and reduce the risk of future homelessness. Riverside are looking to recruit for this post a full time Outreach Worker in Guildford working 37.5 hours per week. Working hours Mon to Fri, shifts are during business core hours of 7am - 6pm with occasional early outreach. Working Pattern: as per rota You will work through challenging barriers, but you will be rewarding when you are knowing that your support is making a difference in people's lives by transforming them into more resilient and independent lives. Job responsibilities <ul> <li>You'll be working from one of our supported services and you'll support a number of different people. </li> <li>Provide a housing related support service to clients who are homeless and are in need of temporary accommodation.</li> <li>Attend meetings within the local partnership focussed on problem solving and information sharing.</li> <li>Feeding back relevant information to the team related to the support of our customers</li> <li>Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.</li> <li>Undertake assertive outreach, visiting known sleep sites, searching for new rough sleepers in response to reports and carrying out regular early morning/late evening checks to maintain an overview of the current rough sleeping situation in Guildford.</li></ul>(This involves walking up hills, flights of stairs and occasionally rough terrain) <ul> <li>Take steps to form positive and supportive relationships with clients from first point of contact, adapting your approach as necessary to maintain good relations for the duration of their time with the service. </li> <li>Carry out assessments of need with sensitivity, asking questions to clarify understanding and listening carefully to find out what is important to your clients. </li> <li>Work with clients to agree next steps and develop a plan to support the client to find the accommodation and other help. The ability to have open and frank discussions with people and manage expectations is essential. </li> <li>Make referrals to a wide range of specialist services e.g. mental health, substance misuse, housing etc. to address the wider needs of the client and do what is needed to help clients maintain engagement. E.g. texting reminders, attending appointments, discussing concerns.</li> <li>Providing ongoing practical help, advice, information, support and encouragement to clients throughout their involvement with the service, keeping in daily contact (or as otherwise agreed) to update on progress.</li> <li>You'll support our customers in a variety of ways. For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.</li> <li>It'll be your job to help boost their confidence and support them on their journey as they rebuild their lives.</li> <li>Through all of this you'll need to keep records of everything, so there is some admin to do. </li></ul>As a minimum requirement you'll need: • An understanding of the challenges, traumas and barriers faced by people at risk of homelessness. • An understanding diverse customers group and vulnerable individual with complex needs. • Team player with a caring, empathetic, flexible approach and a resilient, can-do attitude. • Excellent time management with the ability to prioritise on a daily basis to do your work effectively. • Effective communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Ideally you'll also have: • An understanding of supporting vulnerable people • Knowledge of Psychological or Trauma Informed approaches to support. • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results. • Knowledge of current benefit systems particularly Universal Credit. • Knowledge of processes involve in accessing Rent deposit accommodation and Private rent. • Clean driving licence and access to their own car Does this describe you? You demonstrate an optimistic, flexible and non-judgemental approach and have excellent verbal and written communication skills with individuals from a variety of different backgrounds. You have an understanding of the barriers faced by vulnerable customer groups and experience working with individuals with complex needs as well as from different ethnic and cultural backgrounds. You are experienced in delivering structured support and risk management in a supported environment. You are not only able to work independently and use own initiative but within a multi-disciplinary team. You are proficient in the use of Microsoft Office programmes and comfortable with learning additional company specific systems where required. While by no means compulsory, it would be to your advantage if you have knowledge of the current benefit systems, housing regulations and how these impact locally as well as Trauma Informed Care with psychologically informed approaches to support our customers. Click on the job description linked below to see a full list of our essential requirements. What's in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Pension Scheme • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings • 25 days holiday per year Who are Riverside? We are one of the UK's leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you're thinking of joining us as a Support Worker, we'd love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Homeless Outreach Support Worker

37 hours per week - Fixed term for 23 months Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role:This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability. You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. Key Responsibilities:<ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li> </ul>This position offers an excellent opportunity to develop your skills and experience in Adult Social Care, delivering high-quality, person-centred interventions to individuals in their own homes. You will be part of a friendly and supportive team committed to making a meaningful difference in people's lives. About You:<ul> <li>A Social Work England registration and a recognised Social Work qualification.</li> <li>You'll have a strong background in social work or related fields, with a deep understanding of homelessness, mental health, and substance use challenges.</li> <li>You'll be comfortable working in dynamic, fast-paced environments and will use your creativity and problem-solving skills to engage with clients who have traditionally struggled to access services.</li> <li>Your communication and relationship-building skills will be key to success, as you work alongside housing providers, support services, and healthcare professionals to achieve the best outcomes for vulnerable individuals.</li> </ul> You will work within the legal framework provided by the statute, guidance, policies and procedures. We offer excellent support, supervision and induction, You will need to have:<ul> <li>A degree or equivalent in Social Work</li> <li>Registration with Social work England</li> <li>Understanding of the Care Act 2014</li> </ul>You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker. We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities </li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li> </ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a>Closing date: Applications will be reviewed upon submission Interview date: TBA Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="http://www.moretoreading.co.uk" target="_blank">www.moretoreading.co.uk</a>to find out more about Reading's Community &amp; Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

14 Jobs in Aldershot, UK