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Job Description We are holding a Fife Council jobs fair on the 30th of October from 10am - 2pm at the Glen Pavilion, Dunfermline. We will be on hand to talk about the vacancies we have on offer and what it's like to work with the council. There will also be a chance to get support from our job clubs and employability teams and can offer help with the online application process. Please pop along on the day to find out more. Proposed Interview Date: Tuesday 22 October 2024 Closing Date: Sunday 13 October 2024 Contract Type: Permanent 2 x Positions Salary: FC5 £25,828.49 - £28,251.00 pro rata Working Pattern: 30 Hours per week Location: South West Fife &amp; Cowdenbeath Area Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenants groups, to try to make that happen. The role of the Retirement Housing Officer is to deliver Retirement Housing Services to a designated complex. The Retirement Housing Officer provides a range of welfare, monitoring and retirement housing assistance to tenants. The post is committed to promoting and assisting individuals to maintain their independence. The Retirement Housing Officer delivers advice and assistance to sustain independent living solutions to a designated complex / group of tenants and responds to emergency situations. A link to the role profile is included below. You will find more information about the job and the type of person we are looking for' The Person It is essential that the individual has moderate experience of working with Older People or service users with Specific Needs. You will have the ability to deal with crisis situations and be able to demonstrate an ability to work on his/her own initiative. Have a positive attitude to service users. Possess good literacy and numeracy skills and IT skills - have the ability to deal with e-mails. Be able to demonstrate good interpersonal skills and be able to communicate with a range of internal/external partner agencies. The normal working week is 9.00 am to 3.00 pm, Monday to Friday. A requirement of this post is to work on public holidays. The Person It is essential that the individual has moderate experience of working with Older People or service users with Specific Needs. You will have the ability to deal with crisis situations and be able to demonstrate an ability to work on his/her own initiative. Have a positive attitude to service users. Possess good literacy and numeracy skills and IT skills - have the ability to deal with e-mails. Be able to demonstrate good interpersonal skills and be able to communicate with a range of internal/external partner agencies. The normal working week is 9.00 am to 3.00 pm, Monday to Friday. A requirement of this post is to work on public holidays. Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland. Further Information <ul> <li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li> <li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li> <li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li> <li>Directorate Information - Council Department information</li> <li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X</li></ul>For more information, please contact: Debbie Ford at <a href="mailto:debbie.ford@fife.gov.uk" target="_blank">debbie.ford@fife.gov.uk</a>

Retirement Housing Officer

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Accommodation Assistant Sanctuary Students, Dundee £21,543 - £22,677 per annum 35 hours per week We are looking for an enthusiastic and customer focused Accommodation Assistant to join our team at Sanctuary Students in Dundee. Working in partnership with the University of Dundee, we provide self-catered accommodation to 1587 students, across four accommodation sites. With previous administration experience, preferably in the accommodation or facilities management sector, this challenging yet rewarding role offers the opportunity for training and further career development. You will be responsible for maintaining a high quality administration and reception service ensuring customer requirements and expectations are met to ensure that our customer experience is 'More than just a Room'. The role of Accommodation Assistant will include: <ul> <li>Providing a first class customer service, providing advice and guidance to customers and staff on accommodation services, local services and promoting resident participation and involvement</li> <li>Ensuring that records are accurately maintained and kept up to date and liaising with our compliance team with regards to servicing and service records</li> <li>Responding to emails, phone calls and face to face enquiries, including repair requests in a timely and professional manner</li> <li>Providing a first point of contact ensuring a high standard of customer service is delivered to all customers and clients</li> <li>Assisting with the administration and supporting the Management team with logging and reporting of repairs</li></ul>Skills and experiences: <ul> <li>Experience of supporting the delivery of high-quality accommodation operations or customer service is essential</li> <li>Ability to work to deadlines and prioritise workload</li> <li>Excellent communication and customer service skills</li> <li>Previous experience of Microsoft Office applications including Word, Excel and Outlook</li> <li>Able to work on own initiative, but also take direction from management team</li></ul>Why work for us? Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>£21,543 per annum (rising to £22,677 per annum after 12 months, subject to satisfactory performance)</li> <li>25 days leave rising to a maximum of 30 days (plus public holidays)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work Scheme</li> <li>Voluntary health plans</li> <li>Employee discounts</li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li></ul>Job Reference: 220972 Closing Date: 13 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Accommodation Assistant

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Beacons Court in Anstruther. Beacon Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. The development consists of 39 one and two-bedroom retirement apartments for the over 60s. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

3 Jobs in Anstruther, UK