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An opportunity has arisen within The Service Improvement Team for a Service Improvement Officer<ul><li>Are you passionate about driving positive change and improving services?</li><li>Do you have a track record of successfully managing projects and delivering results within set timescales?</li><li>Are you able to demonstrate your ability to analyse data and communicate findings clearly and effectively? &nbsp;</li></ul>Location:&nbsp;Godalming – Hybrid workingContract: Fixed Term Contract for 6 monthsStarting salary: £37,039&nbsp;Working Pattern: Full Time (37 hours)The candidate should possess strong communication skills, with the ability to write clear, concise reports and deliver engaging presentations.Bring experience in project and time management with the ability to work independently and deliver results under pressure.Demonstrate a highly analytical approach to evaluating data, making informed decisions that drive effective service improvements.Operational Duties &amp; Accountabilities<ul><li>Co-ordinate and support individual service reviews and assist with arrangements to meet statutory regulations.</li><li>Collect, analyse and report on housing service policies, procedures and performance data with a view to identifying areas for improvement</li><li>Carry out research into how other organisations provide equivalent services and report on examples of best practice for service reviews and other initiatives</li><li>Assist with collection and submission of data required for benchmarking, carry out benchmarking exercises on-line and produce reports of results for service reviews and as required by service managers</li><li>Carry out research with tenants, other customers and stakeholders including online,&nbsp; postal and telephone surveys, focus groups, face-to-face interviews etc. connected with service reviews and other initiatives</li><li>Co-ordinate arrangements for Tenants’ Satisfaction Survey and development of proposals to act on findings</li><li>Monitor, evaluate and report on progress towards implementation of improvement plans following service reviews</li><li>Produce user-friendly information for customers, staff and external stakeholders about performance and service developments</li><li>Assist in the management of the housing service content on the Council’s website and intranet</li><li>Collect, analyse and report on performance indicators and related information and new Government policies and initiatives</li><li>Undertake any other duties as may be assigned from time to time commensurate with the grade of the post&nbsp;</li></ul>There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flexi-time, we have generous leave entitlements, including an additional three days off when the office is closed between Christmas and New Year. We also have a range of learning and development services to support your career goals&nbsp;For an informal discussion about the post, please contact Sharan Thompson at <a href="mailto:sharan.thompson@waverley.gov.uk" target="_blank">sharan.thompson@waverley.gov.uk</a>How to apply: To apply for this post, please complete the application form which is available on our website’s <a href="https://url.uk.m.mimecastprotect.com/s/I3dSCBRvlfBN09IzfRU2we9z?domain=ats-waverley.jgp.co.uk" target="_blank">Job Vacancies</a> page.Closing date for applications: 9.00am on 25/03/2025&nbsp;Please note we do not accept applications after the closing date and time given on the advert.Interview date:&nbsp;03/04/2025 &amp; 04/04/2025Please find the link to the vacancy here: <a href="https://url.uk.m.mimecastprotect.com/s/uNxhCDJxpC0ZwKH5hgUjTHhH?domain=ats-waverley.jgp.co.uk" target="_blank">Current Vacancies | Jobs at Waverley | Services | Waverley Borough Council (jgp.co.uk)</a>

Service Improvement Officer x 2

Job summary This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: <ul> <li>Hampshire and Isle of Wight Integrated Care Board</li> <li>Southern Health Foundation Trust</li> <li>Portsmouth Hospitals University NHS Trust</li> <li>University Hospital Southampton</li> <li>Solent NHS Trust</li> <li>South Central Ambulance Service</li> <li>Isle of Wight NHS Trust</li> <li>Hampshire Hospitals</li> </ul>Band: 4 £26,530 to £29,114 per annumHours: 37.5 - Full-timeContract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! Please note, this position has also been advertised on the Portsmouth Hospitals University Trust's jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Main duties of the job About the Role As part of the Corporate ServicesEstates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>About us Our vision for Single Corporate ServicesIsle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. For further information, please read the attached document outlining the vision for our single corporate services. Job description Job responsibilities For further details, please see enclosed Job Description. Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview. Job description Job responsibilities For further details, please see enclosed Job Description. Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview. Person Specification Qualifications and Skills &amp; Knowledge Essential <ul> <li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li> <li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li> <li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li> </ul>Person Specification Qualifications and Skills &amp; Knowledge Essential <ul> <li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li> <li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li> <li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Isle of Wight NHS Trust Address Queen Alexandra Hospital Southwick Hill Road, Cosham Portsmouth PO6 3LY Employer's website

Accommodation Manager

The Vacancy We have an exciting opportunity for a Resident Liaison Officer to join us here at Wates. Working within our Responsive Maintenance division within our Crawley team whereby you will be partnering with one of our existing social housing providers , delivering support to our residents during our retrofit works. Key Accountabilities will include: <ul> <li>Acting as the main point of contact for residents, prioritising their needs and addressing concerns throughout the site works.</li> <li>The role focuses on fostering a safe, secure, and positive living environment while working closely with site staff to minimise disruptions.</li> <li>Clear, proactive communication and meticulous planning will ensure scheduled access to residents' homes, building trust and delivering a seamless, customer-centric experience during the works.</li> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li> <li>Organise and host regular surgeries to address residents' queries, concerns, and feedback.</li> <li>Maintain a structured complaints procedure and handle disputes and damage claims promptly and fairly.</li></ul>As this role involves travel around the Crawley area you must have a full UK driving licence. Ideally you will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Company Description Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The vision for our single corporate services is to: <ul><li>Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer. </li><li>Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts. </li><li>Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities. </li><li>Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. </li><li>Improve learning and development opportunities and sharing best practice, upskilling both Trusts. </li><li>Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. </li><li>Build resilience for individuals and our teams. </li></ul>The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. Job Description This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: <ul><li>Hampshire and Isle of Wight Integrated Care Board</li><li>Southern Health Foundation Trust</li><li>Portsmouth Hospitals University NHS Trust</li><li>University Hospital Southampton</li><li>Solent NHS Trust</li><li>South Central Ambulance Service</li><li>Isle of Wight NHS Trust</li><li>Hampshire Hospitals</li></ul>Band: 4 £26,530 to £29,114 per annum Hours: 37.5 - Full-time Contract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! About the Role As part of the Corporate Services Estates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Qualifications <ul><li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li></ul>Experience: <ul><li>At least one year of experience in the health service or a related field, with a proven track record in accommodation management.</li></ul>Skills: <ul><li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li></ul>Knowledge: <ul><li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li></ul>Additional Information The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.

Job Description About the role: As a Mobile Estate Assistant at Guinness, you will be responsible for providing high quality garden services to several of our housing schemes in Havant and the surrounding areas. This opportunity is a full-time, permanent position working 35 hours per week Monday - Friday. Some of the key duties involved are: <ul> <li>In your role as an Estate Assistant, you'll carry out grounds maintenance of our communal green spaces. </li> <li>You will maintain the upkeep of all landscaped areas, ensuring pathways and hard standings are kept clear of debris. </li> <li>Operate landscaping machinery, ride-on mowers, strimmers, hedge cutters and blowers. </li> <li>Working as part of a team. </li> <li>Provide a high-quality service to residents. </li> <li>Working outside all year round, working in inclement weather conditions as well as exposure to cold/heat and noise. </li> <li>Keep accurate records of your work, sharing best practice and ways of working to improve the service, learning from experience when things don't go to plan. </li></ul>Requirements: As you will be interacting with our customers and colleagues, we are looking for someone who has good customer service skills with the ability to work both within a team and on your own. You will also have: <ul> <li>Recent experience in grounds maintenance. </li> <li>Ideally, hold an NPTC qualification in brush cutter (strimmer), pedestrian mower, ride on mower, hedge cutter and PA1 and PA6 in spraying pesticides (not essential - as training is available where required). </li> <li>Have a good understanding of health and safety, COSHH requirements. </li> <li>Have basic IT knowledge and comfortable using mobile devices (training will be provided).</li> <li>Be punctual and a positive attitude. </li> <li>Full manual driving licence. </li> <li>Build effective relationships based on trust and respect and be a great ambassador for The Guinness Partnership. </li></ul>Desirable <ul> <li>NVQ Level 2 or 3 in Horticulture or equivalent </li> <li>PA1, PA4b &amp; PA6 NPTC Certificates </li></ul>What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum </li> <li>35 hours per week, Monday - Friday 8am - 4pm</li> <li>25 days of annual leave</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Healthcare cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To find out more about the role and to ensure you meet the essential criteria, please review the role profile. If this sounds like you, we would love to hear from you, click apply today! INDTGP TJTGP

Estate Assistant

About The Role Join our Thinking Lettings Team Are you passionate about great customer service? If so, we have an exciting opportunity for you! We're seeking a customer-focused Lettings Officer to join our team supporting our community lettings groups working at The Portsmouth Academy. The successful applicant will oversee daily operations, including opening and closing procedures as well as prepare facilities for activities, ensuring a welcoming environment. Delivering exceptional customer service with a positive, proactive approach will be at the centre of your practice. Key Responsibilities: <ul> <li>Stakeholder Engagement: Build strong relationships with customers, handle enquiries, and promote our services via our website and social media.</li> <li>Operational Duties: Oversee health and Safety, monitor site entry, and manage daily operations including opening and closing the facility.</li> <li>Lettings Management: Manage club and group bookings, ensuring smooth operations and excellent customer service.</li></ul>This is a part time weekend role with hours to be discussed. About Us Thinking Lettings is a family of lettings sites within the Thinking Schools Academy Trust. Connected to schools across the South East, South and the South West, our lettings recycle profits back into the Trust, helping support our aim of transforming life chances for all our children. What our Trust will offer you: <ul> <li>Competitive Pay Scales: Our TSAT pay scales exceed national levels.</li> <li>Performance Related Pay: We operate a Professional Growth policy that allows us to reward staff who meet their objectives with additional pay for exceptional performance. </li> <li>Pension Scheme Membership: Secure your future with membership of the Local Government Pension Scheme.</li> <li>Staff Wellbeing Focus: Access our 24/7 Employee Assistance Programme, free flu vaccinations, and eye care vouchers.</li> <li>Fitness and Wellness: Enjoy Free gym membership.</li> <li>TSTARS Staff Recognition: You will be part of our Staff Recognition Programme, with seasonal rewards for all staff.</li> <li>Refer a Friend: Spread the word and benefit financially from our Refer a Friend Scheme.</li> <li>Annual leave: An entitlement of 27 days, increasing to 31 after 5 years of continuous service (pro-rata for part time staff).</li> <li>Convenient Parking: Park for free in our on-site staff car park.</li> <li>Blue Light Card: School staff can now access the Blue Light Card for discounts across a wide range of categories including holidays, cars, days out and much more!</li> <li>TSAT Benefits Portal: a one-stop shop benefits hub that gives you access to a range of exclusive benefits including employee discounts, dental cover, Cycle to Work Scheme and Discounted Gym Membership. </li> <li>Tax Relief on Uniform: Claim for uniform maintenance, with no receipts required.</li></ul>What you need to do now: This is a fantastic opportunity to join us at a really exciting time for our gyms, as we continue to grow and enhance the services that we provide. If you are interested in joining our growing Multi-Academy Trust and developing your career, please apply today! Early applications are encouraged and we reserve the right to close the vacancy early if a suitable candidate is found. If you experience any issues in applying for this role or would like to arrange an informal discussion, please email [email protected]. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Lettings Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. We have an exciting opportunity for an Recovery Coordinator to join our Brighton Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. You'll have to record information about what you do, therefore acceptance and understanding of the importance of accurate record keeping as well as attention to detail are important. If you are curious and interested in developing your knowledge on addiction, safeguarding or public health matters, CGL is the organisation for you. Our Brighton service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Competency Based interviews will be held on the 26th of March 2025 and Values Based interviews will take place on the 27th of March 2025. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 26/3/2025 Closing Date 21/3/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Anca Cojocaru | <a href="mailto:anca.cojocaru@cgl.org.uk" target="_blank">anca.cojocaru@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Salary: £27,225 per annum pro rata Contract type: Permanent Working pattern: Part-time working onsite Monday to Friday 9am-5pm (working days to be discussed) Closing date: Thursday 13 March 2025 @ midnight Interview date: To be confirmed How to apply: If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Niki.Wallace@ymcadlg.org" target="_blank">Niki.Wallace@ymcadlg.org</a> and <a href="mailto:Louise.Cook@ymcadlg.org" target="_blank">Louise.Cook@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> Who to contact if you have a query: Supported Housing Support Worker | YMCA Downslink Group Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Brighton and Hove Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 27 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which also manages two medium supported housing properties. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our Brighton and Hove Transitional team. You will be based at the Youth Advice Centre (YAC) office in central Brighton, but will be visiting our five properties each week, meeting with residents in their homes and at the office - main areas of responsibilities are: Housing <ul><li>You will hold a caseload of 27 young people who are housed across five sites with the support of the team. Support provided is light touch, and a good knowledge of partner agencies is essential for relevant signposting</li><li>Interview young people to assess their suitability for our housing</li><li>Support young people to manage their occupancy agreement and adhere to house rules in preparation for independent living. Helping young people navigate shared living skills is key to this role and includes facilitating house meetings, rotas and cleaning sessions</li><li>Support young people to keep up to date with all payments for rent and liaise with housing benefit</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people</li><li>Complete Occupancy Sign up and induction with incoming residents</li><li>Deal effectively with non-compliance issues, such as non-payment of rent, ASB or breaches of Health and Safety, using restorative practices</li><li>Contribute to maintaining properties to a high standard including conducting health and safety checks</li></ul>Support and Engagement <ul><li>Light touch support to residents, signposting to partner agencies as appropriate</li><li>Support each resident to develop their own person-centred Support Plan with short- and long-term goals to work towards independent living skills and their next accommodation steps</li><li>Arrange Review Meetings with young people at least once every 3 months to update and review risk assessments and support plans</li><li>Check in with each resident at least once a week</li><li>Encourage a culture of education, employment and engagement</li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries</li><li>Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)</li></ul>General <ul><li>Work as part of a team</li><li>Treat young people at the service in a non-judgmental and psychologically informed way </li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice</li><li>Liaise effectively with other professionals and services</li></ul>Please download the job profile for full role details. If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge <ul><li>Experience relating to housing, support work, and/or working with young people</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living</li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists</li></ul>Skills and Abilities <ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary</li><li>Ability to work autonomously, and use own initiative, as well as being part of a team</li><li>Clear verbal and written communication skills, good IT, and keyboard skills</li><li>Strong time management skills with the ability to plan and prioritise</li></ul>If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Niki.Wallace@ymcadlg.org" target="_blank">Niki.Wallace@ymcadlg.org</a> and <a href="mailto:Louise.Cook@ymcadlg.org" target="_blank">Louise.Cook@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> Closing Date: Thursday 13 March 2025 at midnight To Apply: Supported Housing Support Worker | YMCA Downslink Group Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only.

Supported Housing Support Worker

Salary: £27,225 per annum pro rata Contract type: Permanent Working pattern: Full-time Closing date: Friday 14 March 2025 at midnight Interview date: To be confirmed How to apply: Please visit Supported Housing Support Worker | YMCA Downslink Group Who to contact if you have a query: If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Martin.Coll@ymcadlg.org" target="_blank">Martin.Coll@ymcadlg.org</a> . Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> 37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our Brighton &amp; Hove Services provide supported accommodation for 35 young people at risk of homelessness across two sites. Lansworth House is one of our 24-hour supported housing services offering high and medium levels of housing-related support for young people aged of 16-25 with 20 bedspaces and shared communal facilities. Gareth Stacey House is our other 24-hour supported housing services offering high and medium levels of housing-related support for young people aged 16-25 with 15 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Hove, the service has strong links with and contributes to the local community. We are looking for two Supported Housing Support Workers to join our Lansworth House and Gareth Stacey House teams, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing <ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. </li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent.</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.</li></ul>Coaching and Engagement <ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.</li><li>Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).</li></ul>General <ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.</li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details. If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge <ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. </li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.</li></ul>Skills and Abilities <ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved.</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. </li><li>Ability to work autonomously, and use own initiative, as well as being part of a team.</li><li>Clear verbal and written communication skills, good IT, and keyboard skills.</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately.</li></ul>If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Martin.Coll@ymcadlg.org" target="_blank">Martin.Coll@ymcadlg.org</a> Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> Closing date: Friday 14 March 2025 at midnight Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only.

The Vacancy Full time, 37 hours a week. Working on a rota basis, 10am to 6pm 5 days a week, will include working some weekends. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team across three services in Portsmouth to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

Annual salary: up to £35,000.00 Housing Advisor - 'Find your own accommodation' scheme Bordon Full Time, up to 9 months FTC, with potential to extend - 40 hours per week Up to £35,000 per annum plus £3,800 company car allowance About the role: We are collaborating with our client to resettle families in the UK under the Afghan Resettlement and Assistance Policy. Initially, these families will be housed in various accommodation bases, known as the transit estate, before moving to permanent homes within the community. Over the next nine months, Mears will assist service users in securing private rental homes across the UK. This position is part of the housing team, collectively responsible for supporting frontline delivery and meeting contractual requirements. As a Housing Advisor, you will play a crucial role in providing housing solutions and delivering exceptional service to our service users and the community. You will assist Afghan families in finding suitable homes in the private rental market. Additionally, you will identify new partnership opportunities while ensuring excellent customer service, performance, and full compliance with the contract. As a Housing Advisor, you will discuss options with family households and single person households, to help facilitate a seamless move. Taking the service users through the whole journey from understanding their needs to securing the property and moving in. You will deliver personalised support to service users through bespoke casework and facilitating housing drop-in clinics. You will need to have a strong property sales/letting background and be experienced in working fast paced property procurement environment, where excellent negotiation skills are required. We will work in partnership with the receiving LA to ensure required support will be in place once a property is agreed. What are we looking for? <ul><li>Previous experience working within the housing sector</li><li>Property letting / negotiation experience</li><li>Established connections with the local property market in the area would be desirable</li><li>Previous experience working within the refugee sector would be ideal</li><li>A thorough understanding of the UK benefit system, LHA rates etc</li><li>Deadline management</li><li>Strong interpersonal communication skills</li><li>Ability to build internal relationships, and manage dispersed teams</li><li>IT literate</li><li>Excellent communication</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays (pro rata)</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Choice of company car or car allowance</li><li>Access to EAP Counselling sessions</li></ul>If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on <a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>. We look forward to hearing from you soon. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment. Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) Mears Group is a disability confident employer and recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Housing Advisor

Community Engagement Officer Location: Home based with travel throughout the South East Contract Type: Permanent / Full time, 37.5 hours per week Salary: c. £30,000 Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices. Closing date: 07-07-2024 Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you! Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing. To help them create amazing partnerships, they need amazing people. There is an exciting opportunity for a Community Engagement Officer to join their dedicated Fundraising team. This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day. What you will do: A vital role in their Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support them to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing their work and charitable goals. What they are looking for: • Proven experience of effectively managing relationships across a range of audiences. • Experience of planning and running events. • Ability to create and support the development of new campaigns, initiatives and strategic plans. • Ability to manage a varied workload with initiative to prioritise. • Excellent organisational and time management skills. • Excellent interpersonal and public speaking skills with the ability to engage and inspire. • Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets. • Ability to write reports and evaluations using data. • Proficiency in Microsoft Office applications. • Experience in recording and maintaining information on a database. • Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential. • Most importantly, you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries. They can offer you: • Generous annual leave allowance. • Salary exchange ('smart') pension scheme. • Charity sick pay. • Life assurance scheme. • Wellbeing portal. This role benefits from home-based working; regular travel throughout the southern region is essential to meet with their donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). They will provide a laptop and mobile phone for use in the role. If this sounds like the perfect role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role. Please be aware that they reserve the right to close this advert ahead of the closing date should they find a suitable candidate before this date. Please be assured that they contact all of their candidates on the outcome of their application, this may take longer if they receive high volumes of applications. 1st Interview: 12th July 2024, online. 2nd Interview: 19th July 2024, in person (location tbc). They recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer. You may also have experience in the following: Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc. REF-214 698

12 Jobs in Arundel BN18, UK