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Estates Co-ordinator Wycombe Hospital, High Wycombe Full time - 37.5 hours per week Salary - up to £26,000.00 depending on experience plus Serco benefits. Serco are recruiting for an Estates Co-ordinator to join our team based in Wycombe Hospital. This role will be to support Serco's Estate team in allocation, delivering, closure of planned and reactive maintenance works on site in an accurate, compliant, well organised and professional manner. To understand the technical nature of both compliance and remedial works requirements ensuring resolution of all elements. An integral element of this role will be working closely with the Concept Evolution CAFM system to ensure full compliance across the contract. About us: Buckinghamshire Healthcare NHS Trust provides nationally recognised services focusing on providing the right care, in the right place, at the right time. Wycombe is one of the Trust's acute hospitals and its main site for planned (elective) surgery. It also provides specialist treatment for patients with heart conditions, strokes, cancer and urological conditions and has an Urgent Treatment Centre, all staffed by a dedicated team of healthcare professionals. The hospital design combines several buildings from traditional to modern facilities with a commitment to high-quality patient care. Serco, in providing hard FM services to part of the Trusts estate through a site-based team provides outstanding, person-centred care that is both effective and dependable. We are eager to grow this amazing team by welcoming positive and skilled individuals who are seeking opportunities in their preferred fields. Main Accountabilities: <ul> <li>Responsible for supporting the allocation and delivery of the Estates planned and reactive maintenance service using the CAFM system</li> <li>Responsible for ensuring that the resources required to undertake planned or reactive works are efficiently utilised and allocated in accordance with contractual priorities.</li> <li>Responsible for ensuring proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.</li> <li>Responsible for ensuring all planned and reactive maintenance tasks are accurately and completely closed, with the required evidence, on the CAFM system.</li> <li>Responsible for supporting the schedule of planned activity for statutory compliance is correctly upload within the Planned maintenance programme.</li> <li>To understand the technical nature of the work we undertake.</li> <li>To assist driving performance and efficiency.</li> <li>To answer incoming calls (and emails) for Estates (between 0800 - 1700 weekdays) in a friendly and professional manner, updating the Helpdesk and CAFM system and allocating reactive jobs, providing updates and technical detail to requesters.</li> <li>Log Estates requests and providing assistance to the helpdesk as required.</li> <li>Review compliance and PPM technical paperwork, upload and close when all contract requirements are met, log remedial works and track completion within the appropriate timeframes</li> <li>Responsible for purchasing and procurement for Estates teams through Guided Buying and purchasing systems. Appropriately raise purchase orders in line with Serco policy and in line with delegated authority levels. Ensure relevant invoices are correctly receipted.</li> <li>To support and take notes in meetings, either face to face or via Teams as required.</li> <li>Manage the Estates filing systems, and any other ad-hoc administration requests as required.</li> <li>Support or deliver the production of reports and activities in support of contract governance as requested.</li> <li>Provide administration support.</li></ul>What you'll need to do the role: <ul> <li>Previous experience working within a similar FM role or environment</li> <li>Technical understanding of building services </li> <li>Excellent communication skills - builds strong relationships within the team and across the contract. Possesses excellent written and verbal communication skills</li> <li>Highly detailed, conscientious and delivery focused</li> <li>Excellent organisational ability with superior time management skills and the capacity to work independently to deliver results with initiative, responsibility and discretion</li> <li>Demonstrates a flexible approach to work, is self-motivated with the ability to juggle multiple priorities</li> <li>Excellent IT skills, particularly in MS Outlook, Excel, Powerpoint and Word.</li> <li>Concept Evolution or CAFM experience is desirable, however full training will be provided</li> <li>Able to understand purchasing systems </li> <li>Attention to detail </li> <li>Able to communicate well with the various parties involved with the delivery of planned and reactive maintenance i.e. in-house supervisors and maintenance staff, contractors, clients, Facilities colleagues in Serco, UHSB and the Trust.</li></ul>What we offer <ul> <li>Up to 6% contributory pension scheme. </li> <li>25 days annual leave plus bank holidays. </li> <li>A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. </li> <li>Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. </li> <li>A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. </li> <li>Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. </li> <li>Interesting and enjoyable work. </li> <li>Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. </li></ul>About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Estates Co-ordinator

Salary - Competitive Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. <ul> <li> A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays </li> <li> A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover </li> <li> Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements </li> <li> A comprehensive healthcare plan through our company-funded scheme </li> <li> MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions </li> <li> Best Doctors </li> <li> Salary Finance </li> <li> Wealth at Work courses </li> <li> Deals and discounts </li> <li> EVolve Car Scheme </li> <li> Employee Assistance Plan </li> <li> Mental health first aiders </li> <li> ShareBuy </li> <li> MORE Choices flexible benefits </li> <li> Enhanced parental leave schemes </li> </ul>The purpose of this role is to deliver an industry leading place-based approach to environmental and asset planning for a defined county area as part of a county delivery squad. Applying an integrated and holistic approach to the delivery of our end-to-end service for their county for the next 25 years. The role will lead the development of a new generation of long-term county-based asset plans, as well as leading the development of long term outcome based strategies, supporting the translation of these strategies into the county model. These plans will then need to be formalised into our regulatory submissions such as the Price Review, WRMP/DWMP, drought plans and long term water quality plans. <ul> <li> Understand, integrate and communicate operational, strategic and regulatory risks within the county to provide a clear indication of long-term performance at a facility level </li> <li> Develop adaptive plans for the county, considering a range of potential future scenarios </li> <li> Development of county-based information for key regulatory submissions including the WRMP, DWMP, LTDS and other Price Review submissions </li> <li> Work as part of the county squad team to ensure that long term context is available and communicated to support decision making. This will include working from the county hub and attending key meetings as required </li> <li> Sponsor long term strategic projects </li> <li> Work in partnership and support the Risk Manager to ensure alignment between short term needs and long-term ambitions for the business</li> </ul><ul> <li> Knowledge of water or wastewater activities, modelling, catchment-based approach, DWMP, WRMP, Price Review processes and environmental assessments </li> <li> Thorough understanding of the impact of water or wastewater activities on our customers and key stakeholders </li> <li> Excellent analytical reasoning, project management skills, negotiating skills, influencing skills, financial skills </li> <li> Well-developed interpersonal and communications skills with experience of planning and delivering effective communications strategies and directing work </li> </ul>Essential Qualifications <ul> <li>A degree or post graduate qualification in a science or environmental discipline or have significant relevant experience in operational management of the water or wastewater system.</li> <li> Must have a valid driving licence </li> </ul><ul> <li> The Wastewater Planning and Performance team provides strategic insight and expertise to drive performance across wastewater services </li> <li> Collaborating across Wastewater operations, Asset Management and the wider business </li> <li> Driving the future of wastewater within operations to drive a stronger, greener, healthier North West </li> </ul>We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

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