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Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Warrington Hours: Full Time, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 per year dependant on experience (based on full time working hours, pro rata for part time hours) Contract Type: 3 months Fixed Term Contract Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Focus on early interventions and developing rapport with clients entering the service.</li><li>Work peripatetically within local hostels, supported living, community venues, and partner organisations such as local pharmacies or Warrington Hospital</li><li>Carry out home visiting or 'attrition work' for service users who have failed to attend scheduled appointments or were risk indicators cause concern for their welfare</li><li>Support and deliver group work in peripatetic venues such as hostel accommodation or community venues.</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Experience of working in an outreach capacity</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Experience of completing referrals and assessments</li><li>Able to work remotely and continue to find creative ways to engage and communicate with service users </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Refer-a-Friend scheme</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Tracy Marie Ibell | <a href="mailto:Tracy.ibell@cgl.org.uk" target="_blank">Tracy.ibell@cgl.org.uk</a> | 07435982252 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Description About the role We currently have an exciting opportunity for a Customer Liaison Officer to join our team on a full time, permanent basis. This is a field-based role covering the Greater Manchester area. You will be responsible for the successful delivery of an excellent residential management service to homeowner residents. Reporting to the Customer Liaison Manager, you will be part of a dedicated team of Customer Liaison Officers across Greater Manchester. Your key responsibility is to provide an accessible face-to-face service to homeowner residents in your designated area. You will work closely with other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our residents. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You'll not only be an experienced housing professional, but you will also have great customer service skills and a willingness to go the extra mile to get the job done Due to the location and nature of this role, you will need a full UK driving licence and access to your own car. The main duties of this role include: <ul> <li>Implement and deliver an excellent residential management service for a patch of blocks and estates, being accountable to residents and other stakeholders for how their homes are managed, money is spent and the services they receive. </li> <li>Manage any on-site management personnel, such as concierge or caretakers, embedding the highest levels of customer service, to ensure estates and buildings are managed to a high standard, and residents and other stakeholders receive an excellent customer experience. </li> <li>Ensure regular inspections of communal areas, retained spaces and public realm so they are maintained to the highest standard and all health and Safety regulations are met. </li> <li>Ensure building maintenance systems are actively monitored, and any alerts are promptly acted upon. </li> <li>Supervise and manage contracted services, such as cleaning, grounds maintenance, security services etc. </li> <li>Ensure reactive repairs, asset compliance and planned maintenance are delivered to an excellent standard. Use expert support when necessary to determine faults and appraise solutions. </li> <li>Work with Finance teams to prepare service charge estimates and year-end accounts, managing services within budget. Produce professional, customer-friendly commentary to explain how their charges are calculated, and money is spent. </li> <li>Oversee major work projects in conjunction with other teams, and to lead on any necessary Section 20 consultation. </li> <li>Ensure customers are protected through the monitoring of appropriate referrals and the reporting of safeguarding concerns. </li> <li>Engage and coordinate across Guinness teams and external suppliers to achieve excellent outcomes for residents. </li></ul>If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. To be considered for an interview, you must provide a written statement which fully outlines your skills, knowledge, and experience in line with the essential criteria of this position. In addition to this, please enclose your CV. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Customer Liaison Officer

Job Introduction Job Title: Tenancy Management Officer Salary: £22400 - £24316 Contract: Permanent Location: Regional Weekly Hours: 28 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. What will my working week look like? Living locally in or around Greater Manchester, you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer here at YHG, you will have... <ul><li>knowledge of the legal and regulatory framework of social housing and property / tenancy management</li><li>good knowledge of best practice in safeguarding adults and safeguarding children</li><li>a good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally, you will... <ul><li>have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives</li><li>be a real team player, working closely with colleagues within your own team and cross department decisions</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. That all sounds great, what's in it for me? In return we offer £22400 - £24316 per annum for a 28-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29K properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. Additions As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: 25th March 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1 Your Housing Group

Tenancy Management Officer

About The Role Role: Affordable Housing Enabling Officer Location: Hybrid (Chorley and South Ribble) Contract: Full time (36.15 hours per week) / Fixed Term Contract (24 months) Salary: £40,476 - £42,708 plus 6% car allowance Closing Date: 25 March 2025 Are you a housing professional with experience in affordable housing enabling and delivery? Are you passionate about social housing and have the skills in influencing and engaging stakeholders to bring them onboard with solutions to deliver the homes needed to meet our local needs? Working across Chorley and South Ribble, this new post has been created to drive up affordable housing delivery, working with our RPs, developers and other key partners. What you'll be getting up to <ul> <li>Develop new ways to ensure we are maximising developer contributions for affordable housing , delivering new homes of the right type and tenure to meet our communities' needs.</li> <li>Establish strategic relationships with our developing RPs and develop effective mechanisms for monitoring and supporting the overall programme for affordable housing across the two boroughs</li> <li>Work closely with colleagues across teams within the two Councils to develop a strong knowledge base of existing affordable housing stock , how its allocated and establish systems for ensuring lets are compliant with legal agreements and ensure our customers are benefitting.</li> <li>Lead on key strategic projects including the review of the RP Framework (Chorley) and also support the development of key housing strategies and planning policies.</li> <li>Support the operation of the Councils' Low-Cost Home Ownership Schemes</li></ul>Who we're looking for <ul> <li>An experienced housing professional (ideally a Chartered Member of the CIH or equivalent ), with excellent understand in the mechanisms for affordable housing enabling, including the planning process and also Homes England capital programme. The postholder will have strong communication skills with the ability to seek out solutions and promote the value to be gained in social housing delivery</li></ul>Other requirements <ul> <li>This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility. </li></ul>Our Benefits <ul> <li>25 days annual leave plus bank holidays (and Christmas shutdown)</li> <li>Hybrid/agile working from day one</li> <li>Local Government pension</li> <li>Healthcare Cash Plan for cash back on health treatments </li> <li>Cashback website access for savings on brands you love</li> <li>Volunteering days</li> <li>Free parking</li> <li>Car Allowance</li></ul>Many of our colleagues work flexibly for us. We're always open to conversations around different working arrangements. If you're interested in part-time, compressed hours or any other working arrangement, please get in touch with us through the "Contact Us" form on our careers website. About Us Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we're always striving to make our borough the best to live, work and visit. Working Together We share a number of our services with South Ribble Borough Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans. Additional information Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date. Equal Opportunities We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We're committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.

Affordable Housing Enabling Officer

Accommodation Assistant - Clayton Hotel Manchester City Centre We have a fantastic new vacancy for Accommodation Assistant to join our team in Clayton Hotel Manchester City Centre. At Clayton Hotel, we are committed to making sure each guest is welcomed in the best possible way. It is why we are always focused on providing exceptional service. Objective of the Role Reporting to the Accommodation Manager, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the highest Dalata standards </li> <li>Cleaning guest rooms and corridors as required ensuring time deadlines are adhered to.</li> <li>Following cleaning schedules and complying with health and safety regulations.</li> <li>Providing excellent customer service to our residents</li> <li>Continuously checking for any damage, faults, or defects and reporting to management and maintenance</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired</li> <li>Customer focus- making our guests feel comfortable and at ease</li> <li>Flexibility- being able to adapt to situations</li> <li>Excellent Time Management- being able to complete a set number of departures and stayovers each day</li> <li>Attention to detail- Ensuring our spaces are clean and meet hygiene standards</li> <li>Ambition to develop.</li> </ul>Our Benefits: <ul> <li>Various employee appreciation incentives </li> <li>Complimentary group personal training sessions </li> <li>Dalata F&amp;B discounted rates within our sister properties </li> <li>Staff discounted room rates in sister properties </li> <li>Refer a friend scheme </li> <li>SAYE- Save as you earn scheme </li> <li>Free access to development courses to support your journey</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

Accommodation Assistant

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Manchester team. We have an exciting opportunity for 2 Recovery Coordinators to join our Manchester Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Manchester service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 7/4/2025 Closing Date 30/3/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tom Hague | <a href="mailto:Tom.Hague@cgl.org.uk" target="_blank">Tom.Hague@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Are you an experienced Health &amp; Safety professional with a keen interest in Residential Building Safety and high rise buildings? Are you ready for a new challenge in 2025 and would you like to be working with a diverse portfolio of prestigious properties mainly across the North West supporting an experienced and dynamic team of property managers? This fantastic Manchester based employer offer a great package and an interesting opportunity for you to shape and develop their already robust compliance strategy of building safety regulations. This is a real chance to drive change and continuous improvement in all things health and safety What you will be doing as a Building Health &amp; Safety Manager: <ul><li>Providing guidance and support to the Property Management team, in respect of general building and fire safety</li><li>Managing consultant and client relationships in preparation of Building Safety Case documentation</li><li>Handling submissions of documentation under Building Safety Act 2022 and Fire Safety (England) Regulations</li><li>Supporting Property Management team with Fire Risk Assessment matters, working with Building Safety Coordinator to ensure annual reviews are booked and attended on time, with correct documentation prepared in advance</li><li>Taking a pro-active approach to managing risk across a diverse portfolio of residential buildings</li><li>Ensuring compliance with company policies</li><li>Continuous development and improvement of company H&amp;S procedures and policies</li><li>Offering technical guidance to colleagues, training and support, to ensure a culture of safety</li><li>Managing and responding to incidents on site as required</li><li>Responsibility for mandatory reporting under RRFSO and Building Safety Act</li><li>Managing relationships with regional Fire Services and Regulatory bodies</li><li>Maintaining up to date Resident Engagement Strategies</li><li>Maintain a regime of Fire Door inspections across the PM team</li><li>Maintain an excellent standard of knowledge of Building Safety issues across the business.</li></ul>What is required for the role of Building Health &amp; Safety Manager: <ul><li>Experience managing H&amp;S within residential buildings</li><li>Previous experience with high rise buildings</li><li>In-depth knowledge of the Building Safety Act 2022, Fire Safety Act 2021, RRFSO and supporting guidance</li><li>Experience in working with, developing or maintaining Building Safety Cases and Safety Case Reports for high-rise buildings</li><li>NEBOSH / IOSH Qualification or working towards is desirable</li><li>An understanding of internal communications, reporting to and advising senior colleagues and ability to guide key clients</li><li>Excellent communication skills, both verbal and written organisational skills</li><li>Financial acumen</li><li>Ability to produce reports and maintain accurate records</li><li>Problem solving and decision-making skills</li><li>IT Literate (experience of using Microsoft products and bespoke systems)</li></ul>What you will LOVE about the role of Building Health &amp; Safety Manager: <ul><li>Salary up to GBP65000 dependant on experience</li><li>Working hours Monday-Friday 08:30 to 17:00</li><li>Based in their central office in Manchester</li><li>Great career development opportunities</li><li>25 days annual leave plus bank holidays</li><li>Contributary pension scheme</li><li>Employee life assurance</li><li>Office lunches</li><li>Birthday day off!</li><li>Cycle to work scheme</li><li>Discount scheme</li><li>Casual Fridays</li><li>Length of service rewards and employee of the month</li><li>Social events including Summer and Winter parties</li></ul>If you would like to apply please send your cv today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Building Safety Manager

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82327 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Accommodation Assistant - Clayton Hotel Manchester Airport We have a fantastic new vacancy for Accommodation Assistant in the excellent Clayton Hotel Manchester Airport. With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored! This is a great chance for you to join the fastest growing hotel chain in the UK, with multiple new hotels in the pipeline and tons of developmental opportunities and extra benefits for all team members! Objective of the Role Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Community Manager

Job Title: Senior Residential Practitioner - Children's Home Where you will be based: Walkden, Greater Manchester The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Medium-sized</li><li>Type: Private</li><li>Number of children's homes in the group: 5+</li><li>Other services they offer: Residential care, Educational support, Therapeutic services, Support Living </li><li>Company Ofsted track record: Good across all homes and striving for Outstanding</li><li>Growth Plans: Currently expanding their services to support more children and young people across The North East and North West</li><li>Ethos / Values: Dedicated to providing the best possible outcomes for children, promoting a nurturing and supportive environment</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: Condensed shifts of two days on, four days off.</li><li>Sleeps: Included in the condensed shift pattern Approx 6 to 8 Sleeps per Month paid at £52 per sleep</li><li>Salary: £14.50 per hours Total take-home upto £41,184pa</li></ul>Other benefits: <ul><li>Excellent health and wellbeing benefits</li><li>Discounted gym memberships</li><li>Auto-enrolment into the Company pension scheme</li><li>Additional leave at 2 years and 5 years of service</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Senior Residential Practitioner

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

12 Jobs in Bamber Bridge, Preston PR5, UK