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37 hours per week An exciting opportunity has arisen for a dedicated individual to help clients at risk of homelessness or living in unsuitable accommodation. We are seeking front line Housing Solutions Advisors to join a team that makes a difference and transforms lives. The primary role of the Housing Solutions Advisor is to undertake homeless assessments and process applications to the Authority's Common Housing Register. The key objective to prevent homelessness by producing innovative solutions to clients remaining in the home or finding alternative accommodation. An effective Housing Solutions Advisor will have experience of managing complex and detailed casework. The successful candidate will have experience of detailed homelessness prevention casework as well as homelessness legislation, and making enquiries and legal decisions in line with the statutory duties of a local authority. Working as part of a busy team you will need to work well under pressure and on your own initiative as you will build and manage your own caseload to Bridgend's service standards. To succeed in this role you will be a good problem solver who is able to work assertively but sensitively and also be a good team player. The successful candidate will be able to plan and prioritise work effectively to contribute towards the delivery of a high quality housing service. You must be able to work collaboratively as you will be working with partner agencies in preventing homelessness and reducing the reliance on temporary accommodation. You must be adaptable and be able to react effectively to changing circumstances. We really want to hear from you and would like to offer you the opportunity to discuss the role further with our Team Manager Joanne Ginn by calling 01656 643643. This will give you the opportunity to discuss the role in more detail, ask any questions and gain valuable advice regarding the content of your application. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 26 March 2025 Shortlisting Date: 27 March 2025 Interview Date: 08 April 2025 Benefits to working at Bridgend County Borough Council Job Description &amp; Person Specification

Housing Solution Advisor - Homelessness Team

The Vacancy Do you have strong administrative and IT skills? Are you organised and able to manage your own time to assist in the delivery of an excellent administrative service? If you enjoy a challenge in a dynamic, ever-changing environment then this may be the opportunity for you. You will be working with the Voids and New Homes team to provide an excellent service to tenants, residents and our colleagues at Bron Afon such as making sure that we deliver on our commitment to them. You'll be dealing with enquiries and making sure that they're passed on to the right person, as well as making sure that records are kept up to date and that our systems are maintained. As an administrative officer in our voids and new homes team, you will be dealing with tenants and leaseholders, repairs teams, trades staff, contractors, partner organisations, membership and the public daily, engaging with them and ensuring that their queries are dealt with. You will also be using our ICT systems, so possessing accurate timely data entry skills are a must. You will have excellent organisational and communication skills, and knowledge of the building maintenance sector is advantageous. You will have a positive attitude and approach to problem solving, and a keen eye for detail. Your experience of using ICT packages, coupled with your enthusiasm and positive outlook will ensure that you provide a first-class administration service. Expected date of interviews: Thursday 20th March 2025 Work4 pilot We are running a six-month pilot of working a 4-day week (4DW) which started on Monday 30 September. To find out more about how this works for us, you can read the attached 4-day week information leaflet. About Us We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community. We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves. Benefits Agile Working Enhanced Annual Leave Training and Development Opportunities Gallery Previous Next

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