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Full Time - 12 Month Fixed Term Contract The award-winning Housing and Communities Team are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a safe and thriving neighbourhood. We are looking for a Housing Officer to join our busy Housing &amp; Estates Team to manage our Housing tenancies, homes, communities, and estates. You will work in a fast-paced environment and therefore must be able to multi-task and take a hands-on approach to ensure that all aspects of tenancy management are dealt with whilst delivering a customer focussed service to our customers. You must demonstrate your strength as a team player, be someone who is organised and flexible and has a can-do attitude and thrive in an environment where no two days are the same. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service. About the role You will support the delivery of a first-class, customer-oriented, Housing Management service to our residents making sure operational and functional performance is high, ensuring that customers have the opportunity to influence and shape policies. It is key that you provide a customer focussed service with a strong focus on supporting tenants to maintain their Tenancies and prevent homelessness, whilst work in close co-operation with a range of other internal teams, external agencies, and stakeholders. As Housing Officer you will achieve individual performance objectives, targets, and service standards within the Borough. Contribute to the achievement of the team and service plan targets and objectives and adhering to all internal policies and procedures as well as Legal contracts and Statutory Legislation. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed About you The following proven experience is required for this role:<ul> <li>Educated to GCSE standard (A-C) or equivalent qualifications</li> <li>Demonstrable knowledge of the issues and legislation surrounding Social Housing</li> <li>Providing a front-line, customer focussed service</li> <li>Working successfully with community groups</li> <li>Dealing effectively with potentially difficult situations &amp; managing customer conflict</li> <li>Proven experience hitting targets within a target driven role.</li> <li>Managing multiple cases/projects at the same time</li> <li>Supporting vulnerable people.</li> <li>Pro-active community participation/engagement work</li> </ul>Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>A wide range of flexible working opportunities </li> <li>Modern working environment at the Civic Offices in the heart of Reading</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li> <li>Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>For more information on this position please contact Ashley Blackwood, Team Leader in Housing and Estates at <a href="mailto:Ashley.Blackwood@Reading.gov.uk" target="_blank">Ashley.Blackwood@Reading.gov.uk</a> Closing Date: Sunday 9 th February 2025 Interview Dates: 12 th , 13 th and 14 th of February 2025 Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Housing Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Support Worker (Supported Housing &amp; Outreach) Salary: £19,600 per year (full time equivalent £24,500) Hours: 30 hours per week Contract type: Permanent Location: Basingstoke Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an Outreach rota which may include working early mornings, evenings and weekends</li><li>Participation in an on-call, out-of-hours rota (£100 per week when on-call)</li></ul>The Role: In this role, you'll be supporting individuals who have experienced homelessness and are now navigating the final steps of their journey toward stability. You'll take the lead in managing referrals into the service, conducting assessments, and providing tailored, empowering support to help clients maintain their accommodation and achieve meaningful, positive changes in their lives. Working across four units of accommodation located within two neighbouring properties, you'll focus on fostering resilience, building essential skills, and guiding clients toward greater independence. You'll also have the opportunity to contribute to outreach efforts for those currently homeless, provide in-reach support to residents in accommodation, and assist individuals with complex needs within the homeless pathway. Responsibilities include: <ul><li>Manage referrals and assess clients, offering tailored support to help them maintain accommodation and work towards long-term independence</li><li>Build effective relationships with partner agencies to deliver multi-agency support plans</li><li>Keep accurate and timely records of all client interactions</li><li>Empower a caseload of clients, to identify their strengths and goals, and develop their skills, confidence and well-being</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work</li><li>Experience working with vulnerable adults and/or people with complex needs</li><li>Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Support Worker, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Support Worker (Supported Housing & Outreach)

Detailed job description and main responsibilities The "must haves" for this role: <ul><li>Physical and mental health experience (both areas can be developed). </li><li>Desire to work with a complex client group who need support. </li><li>Compassion and offer trust to our homeless and vulnerably homed clients in Reading and West Berkshire. </li><li>Ability to 'think on your feet and adapt to the situation'. </li></ul>For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Amanda Magee on 07827 255931 or email: <a href="mailto:amanda.magee@berkshire.nhs.uk" target="_blank">amanda.magee@berkshire.nhs.uk</a> who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Person specification Education/Qualifications/Training Essential criteria <ul><li>Registered Nurse</li><li>Recent experience of working in a primary care setting</li><li>Health Promotion Experience</li></ul>Continuous Professional Development Essential criteria <ul><li>Willingness to undertake further training and development</li><li>Evidence of on-going professional development</li></ul>Previous Experience Essential criteria <ul><li>Post registration experience</li><li>Working with minority groups, homeless/mental health/substance misuse settings</li><li>Computer skills / report writing</li><li>Knowledge of primary care</li><li>Chronic disease management experience</li></ul>Desirable criteria <ul><li>Audit knowledge</li><li>Family planning experience</li><li>Teaching / assessing qualification</li></ul>Knowledge, Skills &amp; Abilities Essential criteria <ul><li>Enthusiasm to engage with and meet the needs of this client group</li><li>Adaptable to situations and non-judgemental towards clients displaying challenging behaviours</li><li>Strategic Vision</li><li>Motivating and enabling skills</li><li>Ability to establish and maintain good working relationships within and across organisations</li><li>Communication Skills</li><li>Able to demonstrate knowledge of public health and promotion of self-care</li><li>Able to demonstrate use of own initiative and ability to work alone</li></ul>Additional Requirements Essential criteria <ul><li>Able to drive to multiple sites</li></ul>These are the values that we live by at Berkshire Healthcare: <ul><li>Caring for and about you is our top priority</li><li>Committed to providing good quality, safe services</li><li>working Together with you to develop innovative solutions</li></ul>We welcome people who share these values to come and work for us. Please find attached the behaviour framework that underpins these values for this job role. At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs. Watch our careers video to learn more. We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria. Please note we may close positions before the advertised date. If you need help with your application, please contact us on <a href="mailto:recruitment.enquiries@berkshire.nhs.uk" target="_blank">recruitment.enquiries@berkshire.nhs.uk</a> Once you have applied, please check your email regularly for updates. All appointments are subject to NHS Employment Checks, and false information may result in withdrawal of offers. For information on how we store your information, please review our privacy statement. No agencies, please. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description &amp; Person Specification (PDF, 456.4KB) </li> <li> Values &amp; Behaviour Framework (PDF, 454.2KB) </li> <li> Working for Us (PDF, 766.8KB) </li> <li> Please Read - Help with your application form (PDF, 280.8KB) </li> </ul>

Registered General Nurse (Hard to Reach Homeless Community)

Job summary This is an exciting opportunity to join a highly motivated team working with the homeless, hard to reach and difficult to engage clients in Reading. The team provides a range of services via drop-in clinics to clients at a variety of venues including hostels, specific women's services, health screening at probation (offenders), and work closely with the Reading Street Outreach team (St Mungo's) actively going out on the street to engage people rough sleeping. This job will require one morning a week, in a two to four week rotation with the team, working the early morning outreach shift and flexible working shifts 5pm-7pm on a Monday and Thursday as required. Excellent communication skills are essential and a background working within mental health is desirable but not essential. Apart from client contact the role includes office-based functions such as IT skills and the ability to use local electronic systems such as RIO to document client information. Good organisation skills, the ability to work independently as well as working as a team player is essential. Main duties of the job <ul> <li>Establish effective therapeutic relationships with Clients that enables assessment, communication and the sharing of complex and sensitive information.</li> </ul> <ul> <li>Liaise with NHS and other agencies to obtain relevant medical information on clients to ensure continuity of care; this can involve communicating with clients, staff, hostel managers, key workers support workers and other professions</li> </ul> <ul> <li>To ensure services are delivered in a manner that is appropriate, relevant and respectful to all communities, recognising the diversity of ethnicity, culture, belief, privilege and capacity of service users and carers</li> </ul> <ul> <li>To share information within the team and to accept support when required and to respond to advice given.</li> </ul> <ul> <li>Respond to any changes in presenting or service need and can organise own work as appropriate or when directed by senior staff</li> </ul> <ul> <li>Demonstrate knowledge, awareness and skill in the management of crisis situations.</li> </ul> <ul> <li>To undertake early morning outreach with St Mungo's, one morning a week on a one in two to four week rotation with the other members of the team, and flexible working shifts 5pm-7pm on a Monday and Thursday as required.</li> </ul>About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: <ul> <li>Caring for and about you is our top priority</li> <li>Committed to providing good quality, safe services</li> <li>Working Together with you to develop innovative solutions</li> </ul>Your wellbeing is important to us. Some of the benefits of working for us include: <ul> <li>Flexible working options to support work-life balance</li> <li>27 days' annual leave rising with service + opportunity to buy and sell</li> <li>Generous NHS pension scheme</li> <li>Excellent learning and career development opportunities</li> <li>'Cycle to Work' and car leasing scheme including electric vehicles</li> <li>Access to a range of wellbeing tools and services</li> <li>Discounts at hundreds of popular retailers and restaurants</li> <li>Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality</li> <li>Generous maternity, paternity, adoption and special leave</li> <li>Free parking across Trust sites</li> </ul>Job description Job responsibilities The must haves for this role: <ul><li>Physical and mental health experience (both areas can be developed). </li><li>Desire to work with a complex client group who need support.</li><li>Compassion and offer trust to our homeless and vulnerably homed clients in Reading andWest Berkshire. </li><li>Ability to think on your feet and adapt to the situation. </li></ul>For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Amanda Mageeon 07827 255931or email:<a href="mailto:amanda.magee@berkshire.nhs.uk" target="_blank">amanda.magee@berkshire.nhs.uk</a> wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Job description Job responsibilities The must haves for this role: <ul><li>Physical and mental health experience (both areas can be developed). </li><li>Desire to work with a complex client group who need support.</li><li>Compassion and offer trust to our homeless and vulnerably homed clients in Reading andWest Berkshire. </li><li>Ability to think on your feet and adapt to the situation. </li></ul>For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Amanda Mageeon 07827 255931or email:<a href="mailto:amanda.magee@berkshire.nhs.uk" target="_blank">amanda.magee@berkshire.nhs.uk</a> wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Person Specification Education/Qualifications/Training Essential <ul> <li>Registered Nurse</li> <li>Recent experience of working in a primary care setting</li> <li>Health Promotion Experience</li> </ul> Continuous Professional Development Essential <ul> <li>Willingness to undertake further training and development</li> <li>Evidence of on-going professional development</li> </ul> Previous Experience Essential <ul> <li>Post registration experience</li> <li>Working with minority groups, homeless/mental health/substance misuse settings</li> <li>Computer skills / report writing</li> <li>Knowledge of primary care</li> <li>Chronic disease management experience</li> </ul> Desirable <ul> <li>Audit knowledge</li> <li>Family planning experience</li> <li>Teaching / assessing qualification</li> </ul> Knowledge, Skills &amp; Abilities Essential <ul> <li>Enthusiasm to engage with and meet the needs of this client group</li> <li>Adaptable to situations and non-judgemental towards clients displaying challenging behaviours</li> <li>Strategic Vision</li> <li>Motivating and enabling skills</li> <li>Ability to establish and maintain good working relationships within and across organisations</li> <li>Communication Skills</li> <li>Able to demonstrate knowledge of public health and promotion of self-care</li> <li>Able to demonstrate use of own initiative and ability to work alone</li> </ul> Additional Requirements Essential <ul> <li>Able to drive to multiple sites</li> </ul>Person Specification Education/Qualifications/Training Essential <ul> <li>Registered Nurse</li> <li>Recent experience of working in a primary care setting</li> <li>Health Promotion Experience</li> </ul> Continuous Professional Development Essential <ul> <li>Willingness to undertake further training and development</li> <li>Evidence of on-going professional development</li> </ul> Previous Experience Essential <ul> <li>Post registration experience</li> <li>Working with minority groups, homeless/mental health/substance misuse settings</li> <li>Computer skills / report writing</li> <li>Knowledge of primary care</li> <li>Chronic disease management experience</li> </ul> Desirable <ul> <li>Audit knowledge</li> <li>Family planning experience</li> <li>Teaching / assessing qualification</li> </ul> Knowledge, Skills &amp; Abilities Essential <ul> <li>Enthusiasm to engage with and meet the needs of this client group</li> <li>Adaptable to situations and non-judgemental towards clients displaying challenging behaviours</li> <li>Strategic Vision</li> <li>Motivating and enabling skills</li> <li>Ability to establish and maintain good working relationships within and across organisations</li> <li>Communication Skills</li> <li>Able to demonstrate knowledge of public health and promotion of self-care</li> <li>Able to demonstrate use of own initiative and ability to work alone</li> </ul> Additional Requirements Essential <ul> <li>Able to drive to multiple sites</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Berkshire Healthcare Foundation Trust Address Prospect Park Hospital Honey End Lane Reading RG30 4EJ Employer's website

The Vacancy JOB PURPOSE Early outreach hours, some days from 7am - Community support days can be negotiated over four/five days Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li></ul>Any other reasonable duties required in the interest of the organisation ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>A full driver's licence and access to you own vehicle is essential for this role We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Recovery Worker

The Vacancy JOB PURPOSE Hours: Mix of Early/Late shifts - Monday to Friday Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>Full drivers licence and access to a vehicle is desirable for this role but not essential We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Description Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation. The salary range for this role is £27,225 per annum based on a 37.5 hour working week, including evenings, weekends and bank holidays. About the Organisation At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Guildford Foyer provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers. About the Role We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are: Housing <ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. </li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent.</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.</li></ul>Coaching and Engagement <ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.</li><li>Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). </li></ul>General <ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. </li></ul>Shortlisting Criteria Experience and Knowledge <ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. </li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.</li></ul>Skills and Abilities <ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved.</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. </li><li>Ability to work autonomously, and use own initiative, as well as being part of a team.</li><li>Clear verbal and written communication skills, good IT, and keyboard skills.</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately.</li></ul>Additional information Successful candidates will already have the right to live and work in the UK without restrictions An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. The close date for this advert is 30.01.2025 with interviews to follow. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider. To apply for this role, please click HERE .

Supported Housing Support Worker

Housing Support Worker We're looking for a kind, compassionate and resilient Housing Support Worker to join our Homelessness service in Surrey. £24,939.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Housing Support Worker help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Manager • Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure • Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions • Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available • Develop and maintain links with key agencies and service providers in the local community • Empower customers to ensure they receive the benefits and services they are entitled to • Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support • Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider • Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work • Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable • Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate • Undertake all administrative work and keep accurate and comprehensive customer records to professional standards • Adhere to Look Ahead's Policies and Procedures • Engage in learning and development activity to increase knowledge and skills • Work closely with the team and communicate openly • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement • Approachable and open behaviour • Prefers working as part of a group or team • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement • Has a practical and logical mind and is naturally well organised • Flexible • Open to feedback and self development • Thrives on change and enjoys dynamic diverse environments • Is confident with high levels of self-esteem • Is respectful, articulate and sensitive in style of communication • Is essentially customer-focused • Is motivated towards excellence and improvement of personal performance with a can do attitude • Ability to cope positively with challenging and diverse behaviours What you'll bring: Essential: • Use of own vehicle • IT and functional skills • Positive attitude and can-do approach • Resilience • Flexibility • Good communication skills, written and verbally Desirable: • Experience working in homelessness, housing or support/care • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation. • We are Caring and Compassionate. • We are Inclusive and Trusted. • We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Support Worker

THE ROLE Join the 24-7 Prayer team! We're looking to recruit a skilled and strategic Trusts and Foundations Manager who is passionate about weaving stories and stats together in a way that inspires funders to support 24-7 Prayer. You'll be someone who loves building genuine relationships with funders, can seek out new opportunities, manage numerous existing relationships to a high standard, and write compelling applications. In this role, you'll bring experience in Trusts and Foundations fundraising. You'll have effective and excellent written and verbal communication skills with a knack for making funders feel truly connected to our movement. We are a relational movement and seek someone who both values and demonstrates authentic connection with people. Alongside this, you will have a personal passion for prayer, mission and justice. This role would suit someone with previous experience of working with grant makers, and we'd also be open to hearing from people with transferable skills. This role can be either based in our Woking office or a hybrid role. If hybrid, there is a requirement to attend mandatory in-person meetings at either our Woking office or Waverley Abbey House (averaging once a month). This role will also require occasional travel both nationally and internationally. If you would like to apply for the role, please click on 'Apply Now' to complete the application form. When prompted in the application process, please upload*: <ol><li>Your CV </li><li>A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. </li></ol> *If you do not upload both pieces of documentation your application will not be taken further. Please note: all applicants must have an existing legal status to work and reside in the UK. Closing date for applications: Sunday 5 January 2025 Interview date: Wednesday 15 January 2025 (in person in Woking) Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010. About the organisation: 24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

Trusts and Foundations Manager

Amentum is a premier global technical and engineering services partner. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. We are now recruiting for a Learning and Development Advisor to join us permanently support our major projects. The Learning and Development Advisor (UK) will provide support to the programmes across the client portfolio. Working as part of the team it is expected that they would have good communication skills both verbal and written, the understanding and the ability to use standard office IT package software (word, excel, powerpoint) would be a significant part of the role. The role requires someone who can impact and influence both managers and colleagues to ensure that learning and development activities are planned in, completely in a timely manner and can also review and analse data to support with reporting on training activities. Responsibilities include: <ul><li>Act as the first point of contact providing advice and guidance on all aspects of Learning &amp; Development.</li><li>Conduct thorough assessments to identify skill gaps and training needs across the teams.</li><li>Develop strategies to promote a culture of continuous learning and knowledge sharing. Encourage participation in learning activities through effective communication and engagement activities.</li><li>Work closely with Heads of Profession to identify training requirements ensuring that these are relevant, beneficial and accessible.</li><li>Work closely with the Operations Managers to support the requirement of required training. Tracking, coordinating and managing the mandatory training cycle.</li><li>Coordinate logistics and scheduling the delivery of multiple training requests. Ensuring records are kept up to date.</li><li>Coordinate legal compliance and mandatory courses for relevant colleagues.</li><li>Monitor completion of online courses.</li><li>Coordinate completion of client required courses.</li><li>Process employee career development applications in line with the annual training cycle.</li><li>Analyse performance data and feedback to inform training priorities.</li><li>Forecast and oversee the costs relating to any external training, providing regular updates on output and delivery.</li><li>Continually update employee training records on the HRIS.</li><li>Manage external providers. Develop and own the relationships with suppliers of training services including agreeing any terms of service, service level agreements and return on investment activity where training is delivered by external parties.</li><li>Maintain the Learning and Development Preferred Suppliers List (PSL).</li></ul>Safety Accountabilities: <ul><li>Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Security - understands the legislation, policy, and sensitivities of the work we are engaged in, particularly nationally significant and with real interest from undesirable actors.</li></ul>Position Knowledge, Skills, and Abilities Required: <ul><li>Proven experience in a learning and development role</li><li>Demonstrable knowledge of learning and development processes</li><li>Able to work unsupervised and flexibly when necessary</li><li>Accurate and thorough attention to detail</li><li>Computer literate and high level competency in Microsoft Office suite and other standard business software systems.</li></ul>Advantageous <ul><li>CIPD Level 3 in Learning and Development</li><li>Associated member of the CIPD</li></ul>For this role, there is a requirement to be onsite in Aldermaston, 4 days a week. Due to the nature of our business, we need all candidates to ideally be Security Cleared (SC) or have no issue in obtaining SC. A prerequisite for SC is that the applicant has lived in the UK for at least the last 5 years. Amentum is an equals opportunities employer. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

Learning and Development Advisor

Salary Range Circa £40,350 + Commission Plan Location Procode - Remote / Chandlers Ford Closing Date Until Filled Job Profile Job Profile document Looking for new energy Title: Software Solutions Sales Executive (Healthcare / Social Housing) Department: Procode IT Location: Remote / Chandlers Ford Salary: £40,350 circa + Commission Structure Do you have full sales lifecycle experience in selling SaaS products and services into the healthcare sector, NHS trusts, social housing or Health Insurance? If so, this role may be for you! About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers? Then we have an exciting opportunity as a Software Solutions Sales Executive, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. What does this role involve? Based within the Sales department, the Software Solutions Sales Executive role involves selling off-the-shelf and tailor-made SaaS products, services &amp; hardware to external customers within the healthcare or social housing. You will be identifying, developing and closing new business opportunities, as well as producing targeted market analysis to help improve your sales outreach. Learning the technical details of the products to enable you to tailor sales as well as have knowledgeable conversations with both prospects and internal parties. Engaging in prospecting activity, making use of the Procode CRM automation system to track and nurture leads. Representing Procode at major industry events, conferences, trade shows and expositions in conjunction with the rest of the sales team. Who are we looking for? Your proven experience of selling SaaS based products and services into either healthcare or social housing sectors, will enable you to maximise company profit and allow you to generate higher OTE potential. Your background in any of the following sectors: Healthcare, NHS trusts, home care, local authorities, employee benefits, retirement homes, community pharmacies or health insurance, will enable you to hit the ground running. Your professional approach and ability to build rapport swiftly, will be key to identifying new prospects whilst representing Procode at events and conferences. Your strong commercial background in selling high-volume software and hardware, will enable you to swiftly become effective in this role. Your experience in producing regulated tender documents, will enable you to become an asset to the team. Your attention to detail throughout the sales cycle utilising CRM systems, will enable you to produce accurate reports and data in support of your work. This role will require travel to the Chandlers Ford office, customer sites across the UK, as well as attending exhibitions and conferences. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits - available from day one! <ul> <li>Commission plan</li> </ul> <ul> <li>Career progression, we're an expanding organisation.</li> </ul> <ul> <li>25 days annual leave plus bank holidays.</li> </ul> <ul> <li>Pension scheme, company contribution at 4% of your salary when you contribute 5%.</li> </ul> <ul> <li>The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.</li> </ul> <ul> <li>Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.</li> </ul> <ul> <li>We offer an EV car scheme. Qualifying terms and conditions apply.</li> </ul> <ul> <li>A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.</li> </ul> <ul> <li>Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.</li> </ul> <ul> <li>Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.</li> </ul> <ul> <li>We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities.</li> </ul>The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

11 Jobs in Basingstoke, UK