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Job Title: Lawyer (Property) Part Time (18 hours per week)Service:&nbsp;Democracy, Law and People Team:&nbsp;Legal Services &amp; Information Governance Location:&nbsp;The Burys, Godalming, Surrey, GU7 1HR and Millmead House, Guildford, GU2 4BB Reporting to:&nbsp;Principal Lawyer (Property) Responsible for:&nbsp;Supporting Paralegal, Apprentices and AssistantsAbout the RoleWe are looking for an experienced Property Lawyer&nbsp;to join our Legal Services team, supporting both Waverley Borough Council and Guildford Borough Council. This is a fantastic opportunity to work on a diverse range of property-related legal matters and contribute to projects that make a real difference in our communities.You will provide high-quality legal advice and transactional support across all property matters, including housing, Right to Buy, shared ownership, and other areas of council business. The role involves both contentious and non-contentious work, attending committees and working groups, and advising officers and members at all levels.Key Responsibilities<ul><li>Deliver timely, accurate legal advice on property law and related matters.</li><li>Manage a varied caseload, including property transactions and housing-related issues.</li><li>Draft, review, and negotiate legal agreements, notices, and other documents.</li><li>Attend council committees and working groups, providing legal guidance (including occasional evening meetings).</li><li>Prepare cases for court, inquiries, or hearings and represent the council or instruct external counsel.</li><li>Maintain up-to-date knowledge of relevant legislation and case law.</li><li>Support and mentor junior colleagues within Legal Services.</li></ul>About You<ul><li>Qualified Solicitor, Barrister, or Chartered Legal Executive with a current practising certificate.</li><li>Strong experience in property law, ideally within local government or public sector.</li><li>Excellent drafting, negotiation, and advocacy skills.</li><li>Ability to manage a high-volume caseload and prioritise effectively.</li><li>Strong communication skills and ability to build trusted relationships.</li><li>Commitment to continuous professional development.</li></ul>Why Join Us?<ul><li>Work on meaningful projects that impact local communities.</li><li>Collaborative and supportive team environment.</li><li>Opportunities for professional development and career progression.</li><li>Flexible working arrangements and excellent benefits package.</li></ul>To Apply: Submit your CV and supporting statement&nbsp;How to applyTo apply for this vacancy, click the “Apply Online” link.If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.Further information on this vacancy<ul><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327737/documents/773885" target="_blank">Recruitment Pack - Join our Team at Waverley</a></li><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327737/documents/773891" target="_blank">Job Description</a></li></ul>

Property Lawyer

<h4>About the Role</h4>Are you looking for a role where you can make a real difference to local communities? Join us as a Housing Development Assistant and play a key part in delivering high-quality homes and regeneration projects across the borough.This is an exciting opportunity to work within our Housing Development Team, supporting the delivery of new build, mixed-use, and refurbishment schemes that improve lives and create vibrant neighbourhoods.<h4>What You’ll Do</h4><ul><li>Assist in managing and delivering housing development projects.</li><li>Identify development opportunities within existing housing stock.</li><li>Provide excellent customer service, offering advice and solutions to residents.</li><li>Maintain accurate project records, risk logs, and trackers.</li><li>Co-ordinate handovers and monitor defects during the 12-month period.</li><li>Organise public relations events for new developments and support marketing activities.</li><li>Prepare reports for governance meetings and assist with grant funding applications.</li></ul><h4>What We’re Looking For</h4><ul><li>Strong organisational skills and ability to manage competing priorities.</li><li>Excellent communication and customer service skills.</li><li>A proactive, problem-solving approach with attention to detail.</li><li>Ability to work collaboratively with internal teams, contractors, and stakeholders.</li><li>Commitment to equality, diversity, and confidentiality.</li></ul>Experience in housing development or project support is desirable, but we welcome applications from candidates with transferable skills and a passion for making a difference.<h4>Why Join Us?</h4><ul><li>Be part of a team delivering real impact for local communities.</li><li>Enjoy a supportive and collaborative working environment.</li><li>Access professional development opportunities.</li><li>Competitive salary and benefits package.</li></ul>Ready to make a difference? Apply today and help us build homes and communities that matter.If you’re ready to make your mark and play a key role in new sustainable homes across the borough, we’d love to hear from you.This is a hybrid role – mixture of home and office working.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Louisa Blundell, Housing Development Manager on 01483 523205.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications: 9pm on Monday 15 December 2025.Interview date:&nbsp;To be confirmedPlease note we do not accept applications after the time given on the advert.Further information on this vacancy<ul><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772953" target="_blank">Recruitment Pack - Join our Team at Waverley</a></li><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772956" target="_blank">Job Description</a></li></ul>

Housing Development Assistant

Additional role requirements:<ul><li>DBS check required</li><li>Full valid driving licence</li></ul>Are you the one who can keep our buildings — and our people — safe?We’re on the lookout for a skilled and proactive Building Services Testing Officer to join our team. In this role, you’ll be the go-to person for testing, inspecting, and maintaining PA Housing’s fire safety systems and building services equipment. From fire alarms to emergency lighting, you’ll make sure our homes and buildings are safe, compliant, and working exactly as they should.This role will be primarily onsite and the area you will be covering is mainly South East London with a bit of South West and Croydon. So it's essential you are comfortable driving a van round London.This isn’t just a job — it’s about protecting lives and ensuring residents feel safe where they live.What’s in it for you….In addition to the salary, we offer a number of benefits, including:£30,951, increasing to £32,266 upon successful completion of your probation<ul><li>High street discount schemes</li><li>Health cash plans</li><li>26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more</li><li>Flexible bank holidays – take them when it suits you</li><li>Car leasing scheme</li></ul>What you’ll be doing……<ul><li>Carrying out regular testing, servicing, and inspection of fire safety systems and building services equipment (e.g. fire alarms, emergency lighting, AOVs, extinguishers, lifts, and more)</li><li>Recording outcomes on our asset management system (Keystone) using mobile devices</li><li>Reporting faults, malfunctions, or safety issues found during inspections</li><li>Raising urgent orders and repairs where required</li><li>Working with the wider Building Services team to improve consistency and share best practice</li></ul> What we’re looking for:<ul><li>Strong knowledge of fire safety measures and active fire safety systems</li><li>Good technical knowledge of building services equipment, electrical systems, and maintenance</li><li>Understanding of Health &amp; Safety requirements in building services</li><li>Hands-on experience with servicing and maintaining fire alarms, detection systems, and emergency equipment</li></ul>Qualifications (desirable):<ul><li>ICEL Advanced maintenance &amp; operation in emergency lighting</li><li>ICEL Emergency lighting foundation &amp; design</li><li>FIA Unit 1 Fire detection &amp; design</li><li>FIA Unit 5 Fire alarm maintenance</li><li>Servicing &amp; maintenance of portable fire extinguishers</li><li>FIA Unit 4 Installation &amp; testing of fire alarms</li><li>FIA Electrical competency</li><li>NICEIC Safe isolation workshop</li><li>NICEIC Electrical accessory replacement</li></ul>If you’ve got the expertise and passion to keep our buildings safe, we’d love to hear from you. Don’t forget to upload your qualifications with your application to show us you’ve got what it takes!Disclosure and Barring Service:This role requires of the successful candidate to complete a standard/enhanced DBS check. A standard DBS check will show any spent and unspent convictions.So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

Compliance Testing Officer (Fire Safety)

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. Responsibilities With this role you'll be working as part of the non-opiate team, based in Reading. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. This is what one of our Recovery Co-ordinators/people who use our service had to say "I like the team spirit, that we all bring something different and we always put the people who use our service first". Our values are to be compassionate, open and bold. If this sounds like you we'd love to hear from you so click apply. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Jules Fox | <a href="mailto:jules.fox@cgl.org.uk" target="_blank">jules.fox@cgl.org.uk</a> | 07586 613933 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

12 months fixed term maternity cover Are you passionate about preventing homelessness and supporting people in finding sustainable housing solutions? Reading Borough Council is looking for a motivated, empathetic, and proactive individual to join our Housing Needs Team as a Homelessness Prevention Officer. We seek the best talent from the widest pool of people as a diverse and inclusive team will be key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: <ul> <li> Leading on your own caseload and work collaboratively with other partner agencies. </li> </ul> <ul> <li> You will work with members of the public to prevent them from losing their current home or to support them to secure a new one. </li> </ul> <ul> <li> The focus of the role is to prevent households from being homeless whilst working within the legal framework. </li> </ul> <ul> <li> The successful candidate will have the ability to negotiate through a variety of environments </li> </ul> <ul> <li> Will require you to have difficult conversations and deliver on realistic expectations. </li> </ul> Main Duties and responsibilities: In this vital role, you'll be working directly with residents at risk of homelessness to identify the root causes of their housing issues and support them to find lasting solutions. You'll create and manage personalised housing plans, tailoring your approach to meet the unique needs of each customer. Whether it's negotiating with landlords, mediating family breakdowns, or identifying benefit entitlements, you'll be there every step of the way to support people in maintaining or securing accommodation. You'll carry out interviews, home visits, and outreach work in a range of settings including homes, prisons, hostels, and hospitals. Using your knowledge of housing law, welfare benefits, and tenancy rights, you'll provide timely, accurate advice and support to help people navigate complex and often urgent situations. Where homelessness cannot be prevented, you'll be responsible for making statutory decisions in line with Part VII of the Housing Act 1996, managing casework to ensure compliance with legislation and best practice. Collaboration is key in this role. You'll work closely with internal departments, health services, social care, and local charities to safeguard vulnerable individuals and secure positive outcomes. You'll also contribute to service development, support new team members, and play a key role in driving continuous improvement within our homelessness prevention service. About you: We are looking for an enthusiastic and self-motivated person with excellent communication skills and experience in problem solving and partnership working, with the ability to work with local residents to ensure their community feels safe. You will need to be able to complete case records, collate evidence and write witness statements, all underpinned with excellent organisational &amp; IT skills and the ability to manage your own workload. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave </li> </ul> <ul> <li> A wide range of flexible working opportunities </li> </ul> <ul> <li> Modern working environment at the Civic Offices in the heart of Reading </li> </ul> <ul> <li> Local Government Pension Scheme (LGPS) </li> </ul> <ul> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> </ul> <ul> <li> On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted </li> </ul> <ul> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> </ul> <ul> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> </ul> To arrange a confidential discussion on this position please contact <a href="mailto:Anna.Layzell@reading.gov.uk" target="_blank">Anna.Layzell@reading.gov.uk</a> Closing Date: Sunday 4th January 2026 Interview Date: To be confirmed Interview Process: To be confirmed

Homelessness Prevention Officer

Job Title: Tenancy Manager Location: The Meadows, Camberley (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards including trips abroad</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley, United Kingdom Employment type Full-time Driving Licence Required No

Tenancy Manager

<ul><li>Sheltered_Housing_Officer__Dispersed__1986_-_Job_Description_and_Person_Specification</li></ul>Please apply online via the link provided. Closing date: Monday22 December 2025 Interview date: Thursday8 January 2026 Contract type: Fixed-Term for 2 years Please apply online via Winchester City Council's website. The Role: This is an exciting role within Winchester City Council's Landlord Services team. We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our sheltered housing portfolio. You will have a good understanding of emergency lifeline equipment and take the lead in upgrading existing analogue equipment to digitally ready lifelines. In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within our sheltered properties across the district. This includes supporting customers with viewings, signing up for their new tenancies, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required. Working with colleagues in the wider housing team to manage nuisance and anti-social behaviour. You will have a good knowledge of sheltered housing management, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve. What You'll Need to Succeed: It is essential that you have experience of working in housing, knowledge of sheltered housing and lifeline equipment. The role of the Housing Officer will: <ul><li>Be the point of contact for customers in the dispersed bungalow schemes, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li><li>Working with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li><li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. </li><li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li><li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li><li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity working with housing officers in the tenancy teams to ensure speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li><li>Investigate complaints of ASB, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li><li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance. </li><li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li><li>Proactively promote, facilitate and support tenant involvement.</li><li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li></ul>Qualification requirements for the role: <ul><li>A good level of education and knowledge of housing services.</li><li>Current full Driving Licence.</li></ul>We offer an excellent package of benefits including: <ul><li>Employer paid health cash plan </li><li>Salary sacrifice scheme for cars and bikes </li><li>26 days annual leave per year rising to 33 days - dependent on length of service </li><li>13 days additional flexi leave per year (subject to operational requirements) </li><li>Option to buy up to 5 days additional annual leave </li><li>Free parking (during work hours) at any Winchester Park and Ride </li><li>Membership to the Local Government Pension Scheme </li><li>Discounts at a range of major high street brands and the two leisure centres in the district </li><li>Season Ticket loans </li><li>Excellent working environment </li><li>Support for continuous professional development </li></ul>Vetting Requirements: This post is subject to a Criminal Records Check. If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day. For an informal conversation about the role, please contact Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at <a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a> or Claire Scott, Housing Officer (Sheltered) Team Leader via email at <a href="mailto:cscott@winchester.gov.uk" target="_blank">cscott@winchester.gov.uk</a>. Salary range <ul><li>£32,597 - £36,363 per year</li></ul>

Sheltered Housing Officer (Dispersed)

Do you have a passion for good customer service? The Housing Needs Service is looking for a professional and enthusiastic person to join our innovative Housing Needs Service. We are looking for an ambitious and motivated person to join a busy team who deliver basic front line housing advice to customers and provide office support to the Homelessness Prevention Team. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Occasional home working may be permitted however this front line role is based at the civic centre in central Reading due to the needs of the Service About the role You'll be the first point of contact for customers experiencing housing difficulties, offering advice and signposting to appropriate services. You'll also provide essential support to the Homelessness Prevention team. Key responsibilities include:<ul> <li>Delivering excellent customer service in a busy, pressurised environment.</li> <li>Assisting with diary management, home visit bookings, and emergency accommodation placements.</li> <li>Updating and monitoring personalised housing plans.</li> <li>Providing administrative support, including case logging, scanning documents, and processing invoices.</li> <li>Responding to email and telephone enquiries, ensuring accurate case notes and updates.</li> <li>Using IT systems to maintain accurate records and data.</li> </ul>About you You'll be someone who thrives in a customer-facing role and can remain calm under pressure. You'll have strong organisational skills and a commitment to preventing homelessness. We're looking for:<ul> <li>Experience working in a customer-driven service and busy office environment.</li> <li>Excellent communication skills - face-to-face, written, and over the phone.</li> <li>Ability to work independently and as part of a team, prioritising tasks effectively.</li> <li>Strong IT skills and attention to detail when updating records.</li> <li>A proactive approach to problem-solving and building relationships with internal and external partners.</li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave</li> <li>A wide range of flexible working opportunities</li> <li>Modern working environment at the Civic Offices in the heart of Reading</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please contact <a href="mailto:katy.long@reading.gov.uk" target="_blank">katy.long@reading.gov.uk</a> Closing Date: Friday 26th December 2025 Interview Date: To be confirmed in January 2026 Interview Process: Depending on number of applicants there may be an initial phone call or group session prior to individual interviews.

Housing Needs Customer Access Officer

<ul><li>Information_for_Candidates</li><li>Organisational_Culture_framework</li><li>Reference_Form_11B_for_posts_requiring_DBS</li><li>Reference_Form</li><li>Specialist_Neighbourhood_Housing__Rents_____002_</li></ul>Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:PeopleandOD@guildford.gov.uk" target="_blank">PeopleandOD@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers. Follow us on Twitter @GuildfordBC Specialist Neighbourhood Housing (Income) Would you like to work for a high performing Income management service? We are looking for an individual who is self-motivated and enthusiastic with excellent communications skills. A passion for delivering excellent customer service, who has a "can do" attitude and is a good team player. You will need to be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of Income management. The Housing Income Specialists provide a vital link to other service units enabling the Council to deliver a comprehensive housing and income service. We are seeking an experienced individual to join our team of four front line Housing Income Specialist, within the Neighbourhood Housing, Income Collection Team. Acting as the first point of customer contact, the role of Housing Income Specialist is to be responsible for rent income collection and associated charges in a defined geographical area within the borough of Guildford. The role involves dealing with sensitive issues, often within a pressurised environment where strong negotiation skills and having assertiveness in difficult situations are essential requirements. Previous experience of giving debt advice and/ or welfare benefit advice would be desirable. In return we offer a range of benefits including agile working, incremental progression related pay, highly competitive annual leave allowances, flexible working, staff discount scheme and membership of the local government pension scheme. If you would like further details about this role please telephone Joanne Figg, Income Manager, on (01483) 444280 or 07970 518815. If you would like to apply for this role, please log on to <a href="http://www.guildford.gov.uk" target="_blank">www.guildford.gov.uk</a> and click Contact us, then click on Jobs. Closing date for applications: 19/12/2025 Interview and test: week commencing 05/01/2026 Salary range <ul><li>£36,699 - £42,272 per year</li></ul>

Specialist - Neighbourhood Housing (Income)

<ul><li>Housing_Officer_1985_-_Job_Description_and_Person_Specification</li></ul>Please apply online via the link provided. Closing date: Sunday 21 December 2025 Interview date: Wednesday 7 January 2026 Please apply online via Winchester City Council's website. The Role: This is an exciting role within Winchester City Council's Landlord Services team. We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties. In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required. You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve. What You'll Need to Succeed: It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations. The role of the Housing Officer will: <ul><li>Be the point of contact for customers on the patch, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li><li>Provide effective management of secure and introductory tenancies for general needs and sheltered units in liaison with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li><li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. </li><li>Effectively manage requests for tenancy changes such as successions, assignments and joint to soles.</li><li>Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Oversee the process from receipt of application, liaising with both the tenants and other landlords, through to the sign up.</li><li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li><li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li><li>Ensure both the Council and tenants fulfil their obligations as set out in the Housing Acts, ASB Crime &amp; Policing Act and the tenancy agreement. </li><li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li><li>Carry out risk assessments and manage complaints of ASB from inception through to case closure, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li><li>Understand working practices of other organisations, for example Premises Closures and Community Protection Notices, and work alongside the ASB Officer in partnership with the Police to gather evidence to take appropriate action in such cases. </li><li>To maintain up to date knowledge of current relevant legislation (civil and criminal) and best practice in relation to anti-social behaviour and tenancy breaches. </li><li>Carry out interviews and prepare with accuracy notices, statements and other paperwork required for Court hearings, attending Court as necessary and giving evidence in support of possession proceeding when required. </li><li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance. </li><li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li><li>Proactively promote, facilitate and support tenant involvement.</li><li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li></ul>Qualification requirements for the role: <ul><li>Professional Diploma in Housing or equivalent through relevant training/experience.</li><li>Current full Driving Licence.</li></ul>We offer an excellent package of benefits including: <ul><li>Hybrid-working (50% in the office, 50% at home - after first 3 weeks in office) </li><li>Employer paid health cash plan </li><li>Salary sacrifice scheme for cars and bikes </li><li>26 days annual leave per year rising to 33 days - dependent on length of service </li><li>13 days additional flexi leave per year (subject to operational requirements) </li><li>Option to buy up to 5 days additional annual leave </li><li>Free parking (during work hours) at any Winchester Park and Ride </li><li>Membership to the Local Government Pension Scheme </li><li>Discounts at a range of major high street brands and the two leisure centres in the district </li><li>Season Ticket loans </li><li>Excellent working environment </li><li>Support for continuous professional development </li></ul>If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day. For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at <a href="mailto:jelliott@winchester.go.uk" target="_blank">jelliott@winchester.go.uk</a> or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at <a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>. Salary range <ul><li>£39,152 - £44,075 per year</li></ul>

Housing Officer 1985

The Vacancy Part Time - 24hrs Hampshire Social Inclusion Test Valley and Eastleigh provides supported accommodation to adults, who are homeless or at risk of homelessness, across two locations. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. We also provide community support to individuals who are or have been rough sleeping to access and maintain emergency accommodation. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

The Vacancy FULL TIME - 37hrs Hampshire Social Inclusion Test Valley and Eastleigh provides supported accommodation to adults, who are homeless or at risk of homelessness, across two locations. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. We also provide community support to individuals who are or have been rough sleeping to access and maintain emergency accommodation. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Mental Health Team Manager - Cholsey Supported Housing Project - £31,200 - £36,400 per annum (Salaries vary depending on experiences) Contract Type - Permanent, Full Time - 37 hours per week, Monday - Friday, inclusive of bank holidays, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location - Cholsey, Oxfordshire We are recruiting a Team Manager for our 10-bed Cholsey Service, a 24-hour, 7-day-a-week supported accommodation service for individuals with acute mental health diagnoses. This longer-term living service provides intensive, trauma-informed support tailored to each resident's recovery journey. The role is ideal for someone experienced in managing spot placements and passionate about complex case management, tenancy sustainment, meaningful activity, and progression in daily living skills. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team delivers bespoke support packages aligned with individual needs. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities: Further detail can be found in the Job Description <ul> <li>Oversee daily operations and ensure support plans promote dignity, choice, and independence</li> <li>Manage complex cases and escalate serious concerns to clinical teams</li> <li>Facilitate move-ins, manage voids, and coordinate with brokerage and housing teams</li> <li>Lead reflective practice following serious incidents</li> <li>Supervise and develop staff, manage rotas, recruitment, and training compliance</li> <li>Create and manage rotas to ensure adequate staffing across the 24/7 service</li> <li>Conduct audits, spot checks, and ensure health &amp; safety standards</li> <li>Oversee medication checks and safeguarding processes</li> <li>Advocate for residents in clinical consultations and support benefit access</li></ul>Person Specification: Further detail can be viewed in the Job Description. Even if you don't have all the specifications below, please still apply as we would welcome a conversation with individual's with experience in different sectors. Essential: <ul> <li>Strong experience managing a team </li> <li>Basic knowledge of safeguarding, mental health, and team development </li> <li>Strong planning, communication, and management skills </li></ul>Why join us? <ul> <li>Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational</li> <li>Make a real difference in the lives of vulnerable adults</li> <li>Access to training, development, and career progression</li> <li>Supportive management and collaborative working environment</li> <li>Competitive salary and pension scheme</li> <li>24/7 Employee Assistance Programme (EAP)</li> <li>Cycle to Work Scheme</li> <li>Enhanced maternity, paternity and adoption leave</li> <li>Access to Blue Light Card discounts</li> <li>Opportunities for secondments and internal progression</li></ul>If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Mental Health Team Manager - Supported Housing

Tenancy Manager Location: Reading Town Centre (just opposite the train station) Contract: Full-time, Permanent We're looking for a Tenancy Manager to join a growing property management team based in Reading town centre. This is an exciting opportunity for a driven, customer-focused professional to play a key role in delivering exceptional tenancy services and ensuring residents enjoy a smooth, high-quality experience throughout their tenancy. About the Role As a Tenancy Manager, you'll oversee all stages of the tenancy lifecycle, from move-ins and renewals to move-outs, ensuring processes are handled efficiently, compliantly, and with great attention to detail. You'll communicate clearly and empathetically with tenants, manage documentation and legal notices, and collaborate closely with colleagues across departments to maintain high service standards. Key Responsibilities <ul> <li>Manage all tenancy processes including move-ins, renewals, and terminations.</li> <li>Handle tenant queries and complaints professionally, providing timely, effective resolutions.</li> <li>Ensure all tenancy documentation and records comply with current legislation.</li> <li>Conduct and follow up on property inspections.</li> <li>Liaise with internal teams such as Maintenance, Lettings, and Customer Service for smooth operations.</li> <li>Contribute to data accuracy, reporting, and continuous service improvement initiatives.</li></ul>About You <ul> <li>Experience in residential tenancy management or property administration.</li> <li>Strong understanding of UK tenancy legislation and compliance requirements.</li> <li>Excellent communication and organisational skills with a proactive, detail-oriented approach.</li> <li>Confident decision-maker able to work both independently and collaboratively.</li> <li>Committed to providing an outstanding customer experience.</li> <li>ARLA qualification (or willingness to work towards one) desirable.</li></ul>What You'll Gain You'll be part of a supportive team, with opportunities to grow in a rapidly expanding company that values professionalism, collaboration, and exceptional service delivery.

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