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A place to create moments that matter&nbsp;Location: Ballard Court, Camberley, OnsiteSalary:&nbsp;£31,947 per annum including regional uplift.&nbsp;Permanent, 35 hours per week, Monday – Friday 9am-5pm.&nbsp;Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.&nbsp;&nbsp;It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.&nbsp;&nbsp;&nbsp;For a career that means more and makes a meaningful impact on society, this is the place to be.&nbsp;&nbsp;The roleAt a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes&nbsp;everyone deserves a place to call home - and is committed to making that a reality.As a&nbsp;Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.What You’ll Do:<ul><li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li><li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li><li>Encourage community engagement and help residents live independently for as long as possible.</li><li>Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.</li><li>Collaborate with internal teams and external partners to deliver joined-up support.</li></ul>Why This Role Matters:You won’t just be managing housing - you’ll be&nbsp;creating safe, supportive environments&nbsp;where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.To view/download the Specialist Housing Partner (Scheme Manager) job description please click <a href="https://www.accentgroup.org/media/sytm1hfb/specialist-housing-partner.pdf" target="_blank">here</a>.SalaryThe Specialist Housing Partner&nbsp;(Scheme Manager) salary is&nbsp;£29,580 per annum&nbsp;for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus a regional uplift of £2,367 per annum.About you&nbsp;&nbsp;<ul><li>Experience delivering housing management services within a specialist or generic housing context.</li><li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li><li>Strong understanding of anti-social behaviour management and rental income collection processes.</li><li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li><li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li><li>Knowledge of safeguarding practices within a housing context.</li><li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li></ul>Successful candidates will under go a DBS check.InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.&nbsp;Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Scheme Manager)

<ul><li>Salary: £23,500 per annum, plus excellent benefits</li><li>Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch</li><li>Location: Beeches Lodge, Burnham, SL1 8FD</li></ul>About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health &amp; social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded <ul><li>Annual holiday entitlement of 24 days + Bank Holidays</li><li>A day off on your Birthday</li><li>Life Assurance</li><li>Eye Care reimbursement</li><li>Colleague Introduction reward scheme</li><li>Professional development and qualifications</li><li>Thorough induction and ongoing training</li><li>Immensely rewarding work</li></ul>About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Housing Manager

Accommodation Officer Application Deadline: 15 August 2025 Department: Accommodation and Conferences Employment Type: Fixed Term - Full Time Location: Brasenose College Compensation: GBP 31,459 - GBP 36,616 / year Description The Accommodation Officer is responsible for all matters associated with planning, allocation and cleaning of residential accommodation and the cleaning of public rooms across the four Brasenose College sites. This role is fixed term, full time, for a period of 1-year. Key Responsibilities Accommodation <ul><li>In liaison with other Domestic team managers ("Heads of Departments" or HoDs), anticipate and forward plan for term, conference and vacation accommodation requirements ensuring all contacts are kept informed of developments. </li><li>To ensure that accommodation capacity is maximised both in term, and for conferences in vacation. Essentially working closely with college office, Estates team and the Conference and Events Manager.</li><li>To liaise and oversee the required student room ballots and to ensure the administration of the ballots go ahead in liaison with the student common rooms and Domestic Bursar.</li><li>To ensure that all aspects of room allocation are completed, and the information distributed as appropriate, ensuring rooming information is entered onto the room booking database (Kinetics) in a timely manner.</li><li>To manage all student room, change requests and requests to end tenancies early and to advise all relevant departments of amendments.</li><li>To input on Kinetics and keep up to date all student room allocations throughout the year.</li><li>To ensure clear, professional communication and support for our students and guests/clients. </li><li>Develop agreed Service Levels in collaboration with college office and the Domestic Bursar. </li><li>To prepare all annual licences for accommodation together with the respective inventories. To ensure that arrivals and departures are conducted correctly and to respond to concerns or queries regarding the accommodation.</li><li>To support the Domestic Bursar and Room Allocation Committee by managing the process of allocation of Fellows' teaching rooms and Fellows' property and managing the Ballot process for each. </li><li>To ensure clear communication and liaison with relevant academic staff, HODs and external property agencies where appropriate.</li><li>In liaison with the Clerk of Works and Head of Operations, to assist in ensuring that public rooms and residential rooms on all College sites are kept in a good state of decoration and repair, and in particular that the housekeeping team identify and report faults promptly.</li><li>In liaison with Housekeepers, to organise carpet, window cleaning and other specialist cleaning as necessary.</li><li>In liaison with the events Coordinator, to manage and monitor standard room set ups in public/teaching rooms. </li><li>To order furniture and soft furnishings for Fellows, staff, student and public rooms as required in consultation with the Domestic Bursar.</li><li>Administer guest room, and B&amp;B enquiries.</li><li>Support any requirements for SCR guest room bookings via SharePoint and KX Residential. </li><li>Adopt a service desk style customer service for all enquiries. Help maintain and update listings on SpeedyBooker, University Rooms, and the College website.</li></ul>Financial <ul><li>To keep accommodation contracts under review to ensure best value.</li><li>Support the annual review of the accommodation budget and contribute recommendations for potential adjustments to the Head of Operations.</li><li>Liaise with Finance Department to ensure that all bill charges for accommodation services are accurate and raised in a timely fashion.</li><li>To take ownership for the KX system for student accommodation and ensure the system is effectively used and the required contracts are in place.</li></ul>Health and Safety <ul><li>In liaison with the Head Housekeeper:<ul><li>Ensure a safe working environment for students and staff.</li><li>Ensure Health &amp; Safety notices are up to date in all rooms.</li></ul></li></ul>Welfare <ul><li>Welfare liaison lead between the welfare team and the Domestic Bursary. Manage all aspects of welfare provision that impact the Domestic Bursary including the provision of room adjustments for disabled students/staff or those with medical needs and the co-ordination of Domestic Bursary departments in the event of an outbreak of infectious disease.</li></ul>Disabled access <ul><li>To work with the Domestic Bursar, Estates Manager and other colleagues to review all elements of the Disabled Access strategy. This includes an auditing process and the developments to offer a fully accessible service to students.</li></ul>General duties <ul><li>The post holder will be required to be familiar with, and work in accordance with, all College's policies and procedures.</li><li>To participate in training and development required by the College.</li><li>To be willing and prepared to undertake any other duties as directed by the Head of Operations or Domestic Bursar. The job description may be subject to review in consultation with the postholder.</li><li>To be vigilant and take responsibility for ensuring the Accommodation and College property and equipment is kept safe at all times. </li><li>To ensure all personal data relating to individuals is kept confidential in accordance with college policies and relevant data protection regulations.</li></ul>Skills, Knowledge and Expertise Essential criteria <ul><li>Experience running a accommodation operation within a hotel or college.</li><li>Experience of student accommodation issues as a user or supplier.</li><li>Excellent customer service and relationship building skills.</li><li>Experience in developing service schedules to ensure that standards of accommodation are implemented and maintained.</li><li>Excellent organisation and prioritisation skills and able to multi-task.</li><li>Excellent planning and skills with accuracy and attention to detail.</li><li>Ability to work to tight deadlines under pressure and remain calm and courteous.</li><li>Proven ability of developing and implementing effective process and procedures.</li><li>A positive and proactive approach to problem solving to ensure the best standards and service delivery.</li><li>Professionalism and excellent presentation skills with a high level of English (oral and written)</li><li>Proficient IT skills with an intermediate to advanced working knowledge of Microsoft office including Excel.</li></ul>Desirable criteria <ul><li>Degree qualification in Hotel Management &amp; Catering.</li><li>Experience of room booking database.</li><li>Experience of working in a college or higher education environment.</li></ul>Terms and Conditions Appointment: This is a fixed term full-time post and there will be an initial probationary period of four months. The appointment will be conditional on verification of the successful candidate's 'Right to Work' checks in advance of employment and subject to the receipt of satisfactory references and medical clearance through the University's Occupational Health Services. Salary: Brasenose College Grade 5 (GBP 31, 459 - GBP 36,616 per annum according to experience) Hours of Working: Full time 35 hours each week. Standard hours are from 8am to 4pm, Monday to Friday, with an unpaid hour taken for lunch. Some weekend and evening work may be required for which time off in lieu may be given. The post holder will be required to work the hours necessary to fulfil the job requirements and subject to operational needs. A willingness and ability to adopt a flexible approach to working hours and duties is essential according to the requirements of the College. Benefits <ul><li>Pension Eligibility to the Oxford Staff Pension Scheme (OSPS). The successful candidate will be entered into this scheme automatically on joining, but on-going membership of the scheme is optional.</li><li>Salary Exchange Scheme - Staff who join OSPS will also be enrolled into the Salary Exchange Pension Contributions Scheme on or around three months after joining Brasenose staff. This scheme is financially advantageous both to the employee and the College as the employer.</li><li>Annual leave - The paid holiday entitlement for a full-time contract is six working weeks (30 days) annual leave (5 days is to be taken over Christmas break when College is closed) plus 8 Statutory Bank Holidays. Annual Leave shall be taken at mutually convenient times agreed in advance with the Domestic Bursar. Bank Holidays which fall within the full terms of the University of Oxford are normally worked, for which compensatory time- off in lieu will be given. The holiday year begins on 1 January and ends 31 December. </li><li>Meals - Employees are entitled to take lunch free of charge, when the kitchen is open.</li><li>Welfare Support - Employee Assistance Programme - a free confidential telephone helpline and online medical guidance. Free annual flu jab.</li><li>Travel Pass Loan - a discounted travel scheme is available with monthly deductions from salary.</li><li>Cycle to Work Scheme/Bike Loan - monthly deductions from salary.</li><li>Sports Facilities - Access to the University Sports club.</li><li>University Card - for discounts in shops, cafes and restaurants and University Leisure facilities.</li></ul>Other Information: No smoking is allowed on any of the College sites. Recruitment Monitoring: This post is subject to recruitment monitoring to ensure that the selection process is consistent with the law and the College's Equal Opportunity Policy and Code of Practice. You are asked to complete the Recruitment Monitoring Form which is completed through the online application process. The information supplied on the form will play no part in the selection process and will not be seen by any members of the shortlisting panel. Data Protection: All data supplied by applicants will be used only for the purposes of determining their suitability for the post and will be held in accordance with the principles of the General Data Protection Act 2018. In accordance with the GDPR regulations 2018 please see the relevant privacy notice on the website. <a href="https://www.bnc.ox.ac.uk/downloads/GDPR/PrivacyNotice_AcademicandNonAcademicStaffApplicant.pdf" target="_blank">https://www.bnc.ox.ac.uk/downloads/GDPR/PrivacyNotice_AcademicandNonAca…</a>

Accommodation Officer

The Vacancy PART TIME - 28hrs Four on / Four off rota, various shift patterns. This is an exciting opportunity to support young adults and care leavers to prepare for independence, moving to their first home and with education and career choices. The ideal candidate will come from a background of supporting young people to enable them to do things for themselves, and are able to recognise a clients support need from interactions. They will have a knowledge of safeguarding and when to make a safeguarding referral and, are able to work within company policies and procedures to offer supportive outcomes for the clients that we work with. A knowledge of the benefit system and housing pathways is a bonus. A team player is essential. The ideal candidate will be confident to engage young adults and care leavers, to build relationships and support the clients to recognise their support needs. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li> <li>Professional experience with working with vulnerable young people a preference</li> <li>Knowledge of safeguarding children and adults a preference</li> <li>Knowledge of childhood ACE's a preference</li> <li>This is a varied role with lots of opportunity to learn news skills supporting various client groups within the care leavers sector</li> <li>Great opportunities to progress for the right candidate </li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker (Young People)

The Vacancy Are you an experienced housing team leader who enjoys a challenge? Why not consider joining us as a Senior Home Ownership Housing Officer. What you'll be doing You will be leading a team of Home Ownership Housing Officers, working across our operating region. Using a strong supportive leadership style, you'll coach the team to provide a consistent, quality service. There's lots to do. This will require you to be at the top of your game, supporting leaseholders to understand their position, whilst providing sound advice on Aster's behalf and making sure your team are happy and confident. You'll also pick up those more complex cases, including ASB and injunctions so your housing management experience will be key to the role. You will be known as a specialist for other parts of the business when it comes to leasehold management, so you'll often work collaboratively to ensure great outcomes. To fully support the team, you'll be ideally currently based in one of our main regions, understanding that travel will be included in the role. And whilst we don't see you being out and about in the community on a regular basis, you'll be looking to have regular in office days with the team and there may be a need to support your team with home visits or trips to court. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London. About you You will have a demonstrable housing background, with a strong awareness of leasehold management. You will be preparing court documents and may attend court so experience in this area would be beneficial. You'll appreciate the need of running tight processes that support both our customers and your team to do the best job. You will be confident representing the Home Ownership team both internally and at public meetings, so talking to people and gaining their trust will be a skill you use well. You're going to be travelling from time to time so you'll need a full, UK driving licence and access to a vehicle for work purposes. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. Successful candidates will require a basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Senior Home Ownership Housing Officer

Are you passionate about building meaningful relationships between universities and communities? The University of Oxford is seeking a dynamic and experienced Community Engagement Manager to help shape and deliver inclusive innovation through the our Innovation &amp; Engagement work, especially the Oxfordshire Strategic Innovation Taskforce (OSIT). This is a unique opportunity to join a world-leading institution and play a pivotal role in ensuring that communities are active partners in research and innovation. Location: Robert Hooke Building, Parks Road, OX1 3PR Salary: £48,235 - £57,255 per annum Contract: Fixed Term Contract (2 years) About the Role As Community Engagement Manager, you will lead the development and implementation of a strategic approach to community engagement with the University's research and innovation. In particular, you will support community engagement within OSIT, a major initiative driving regionally anchored, nationally significant growth. You will work closely with the Head of Public and Community Engagement with Research (PCER) and colleagues across the University to ensure that community voices are heard and embedded in research and innovation processes. Your work will focus on building long-term, trust-based relationships with communities, ensuring that engagement is meaningful, co-created, and mutually beneficial. You will act as a senior advisor to University leadership, providing expert guidance on community engagement strategy and helping to shape institutional thinking and practice. This is a highly collaborative role, requiring you to convene and connect researchers, public engagement professionals, and community stakeholders. You will also support participatory research projects, contribute to institutional learning, and represent the University in external networks and sector-wide initiatives. About You You are an experienced professional with a deep understanding of community engagement and a passion for inclusive innovation. You bring strong project management skills, the ability to work independently in complex environments, and a track record of influencing senior stakeholders. Your communication skills are exceptional, and you can translate complex ideas into accessible language for diverse audiences. You are committed to equity, diversity, and inclusion, and you understand the broader policy and funding landscape that shapes community engagement. You thrive in collaborative environments and are skilled at building relationships across disciplines and sectors. Your approach is grounded in listening, empathy, and co-creation. Ideally, you also bring experience in enterprise and innovation, particularly in involving communities in university-led initiatives. Whether your background is in academia, the public sector, or civil society, you are ready to make a lasting impact at one of the world's leading universities. About Us The University of Oxford is a globally renowned centre for teaching, research and innovation. Working here means joining a vibrant, cosmopolitan community dedicated to addressing global challenges and advancing knowledge across diverse disciplines. Oxford's rich history and commitment to innovation make it an inspiring environment for personal and professional growth. Research Services is part of the University Administration and Services (UAS) division and works in partnership with academic divisions, departments, and faculties. It has a broad remit to support the University's researchers by providing expertise, strategic insight, research funding acquisition, contract negotiation, and innovation and engagement initiatives. The post is based within the Innovation and Engagement Directorate which provides support for a wide range of Innovation and Engagement activities across the University, including IP management and commercialisation, enterprise and entrepreneurship, public engagement with research, engagement and partnerships with the public, private and third sectors, and the development of Oxford's innovation ecosystem. What We Offer <ul> <li>Working at the University of Oxford offers several exclusive benefits, such as:</li> <li>38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 5 extra days and additional leave after long service.</li> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li> <li>A commitment to hybrid and flexible working.</li> <li>An excellent contributory pension scheme.</li> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li> </ul>Application Process To apply, please upload: <ul> <li>A covering letter/supporting statement</li> <li>Your CV</li> <li>The details of two referees</li> </ul>The closing date for applications is 12 noon on Friday 01 August. Interviews will take place on Monday 18th August, and will be held face-to-face. Contact Person : Ffion Fry Vacancy ID : 181053 Contact Phone : Closing Date &amp; Time : 01-Aug-2025 12:00 Pay Scale : STANDARD GRADE 8 Contact Email : <a href="mailto:uas.talentacquisition@admin.ox.ac.uk" target="_blank">uas.talentacquisition@admin.ox.ac.uk</a> Salary (£) : £48,235 - £57,255

Community Engagement Manager

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Wokingham Yearly salary £47,500 - £52,500 Employment type Full-time

Area Manager (Domestic Gas - Social Housing)

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations High Wycombe Area Yearly salary £47,500 - £52,500 Employment type Full-time

Area Manager (Social Housing - Domestic Gas)

The Vacancy PART TIME - 24.5hrs Four days on / Four days off rolling rota Early: 8:00 - 15:30 Late: 14:30 - 22:00 The assistant support worker role is a great opportunity for those who have not worked in the homeless or care leaver service before. This role is a great stepping stone for those that would like a career in homeless services. The role needs someone who is comfortable giving practical support to people who are learning to be independent and so an amount of life skills would be a good transferable skill. Wokingham Staying Close provides an enhanced support package for young people leaving care in semi-independent accommodation. Our aim is to work with young people to develop the knowledge and skills they need to manage their own home, ensure their own safety and achieve their goals so they can take the next step into move on accommodation. If you love helping others and enjoy supporting young people achieve their goals and become more independent is appealing to you, then this is the role for you! JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role may require you to work flexibly across several sites </li> <li>This role may require you to work with clients on a one-to-one basis</li> <li>This role may require you to work nights and/or weekends</li> <li>This role may require you to lone work</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

37 hours per week - Fixed term for 23 months Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability. You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. Key Responsibilities:<ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li> </ul>This position offers an excellent opportunity to develop your skills and experience in Adult Social Care, delivering high-quality, person-centred interventions to individuals in their own homes. You will be part of a friendly and supportive team committed to making a meaningful difference in people's lives. About You:<ul> <li>A Social Work England registration and a recognised Social Work qualification.</li> <li>You'll have a strong background in social work or related fields, with a deep understanding of homelessness, mental health, and substance use challenges.</li> <li>You'll be comfortable working in dynamic, fast-paced environments and will use your creativity and problem-solving skills to engage with clients who have traditionally struggled to access services.</li> <li>Your communication and relationship-building skills will be key to success, as you work alongside housing providers, support services, and healthcare professionals to achieve the best outcomes for vulnerable individuals.</li> </ul>You will work within the legal framework provided by the statute, guidance, policies and procedures. We offer excellent support, supervision and induction. You will need to have:<ul> <li>A degree or equivalent in Social Work</li> <li>Registration with Social work England</li> <li>Understanding of the Care Act 2014</li> </ul>You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker. We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities </li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li> </ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a> Closing date: Applications will be reviewed upon submission Interview date: TBA Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="http://www.moretoreading.co.uk" target="_blank">www.moretoreading.co.uk</a> to find out more about Reading's Community &amp; Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

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