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A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and Yorkshire. We are hiring in Oldham/ Rochdale and Bradford area(s) A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

We have a great opportunity to join us as a Neighbourhood Housing Officer within our incredible Neighbourhood and Estates Team! Your role is integral to the services we offer our residents and will offer a proactive, high quality and customer focused neighbourhood management service. You will respond positively and in line with our values to sensitive situations, challenging behaviours and complex problems and will be able to apply law, policy and best practice to your decision making. We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We've also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Requirements Outline of Key Responsibilities... <ul> <li>In this role, you'll be a key player in managing and addressing tenancy and estate management challenges, collaborating with a dedicated team. You'll oversee a caseload within a specific geographic area, taking responsibility for each case until a solution is fully reached</li> <li>As the first point of contact for the Neighbourhood and Estate team, you'll handle inquiries via phone, email, and in person. You'll connect with other teams when needed to ensure that customer queries are addressed quickly and in line with our service standards and KPIs</li> <li>Your proactive nature will help you investigate any potential breaches of tenancy conditions, ensuring appropriate actions are taken to resolve issues. This includes serving Notices of Seeking Possession, gathering evidence, recommending injunctions or legal actions, and attending court hearings</li> <li>You'll also handle all tenancy and neighbourhood processes, including administration, while adhering to statutory timelines, policies, and procedures for mutual exchanges, successions, management transfers, settling-in visits, welfare visits, tenancy changes, notices, and more</li> <li>By taking a swift and victim-centred approach to reports of anti-social behaviour, you'll work to understand the issues affecting our communities and their root causes. Your proactive efforts will help resolve and prevent anti-social behaviour (ASB) in collaboration with the Tenancy Enforcement Team Leader, providing guidance and determining when escalation is necessary</li> </ul>We are looking for someone who has/is... <ul> <li>Experience in providing excellent customer service, whether it's through phone calls, face-to-face interactions, or emails, ideally in a housing setting</li> <li>An understanding of the current laws related to housing, especially landlord and tenant regulations within the realm of social housing</li> <li>Self-motivated, capable of working independently while effectively planning their workload and achieving performance goals</li> <li>Strong negotiation skills are essential, as you'll be handling challenging situations and working towards positive outcomes for our customers</li> <li>Additionally, a valid driving license is required, as you'll need to travel between sites and conduct visits when needed</li> </ul>Benefits In return, we are offering... <ul> <li>An annual salary of £35,932.59 plus a car allowance of £1,545 per annum</li> <li>We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds</li> <li>Flexible working around a 37 hour week</li> <li>Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year</li> <li>Pension - between 7% - 12% dependant on individual contribution</li> <li>Life assurance - a payment of X3 your salary.</li> <li>Annual Flu Jab - provided each winter to all employees.</li> <li>Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points</li> <li>Competitive medical cashback plan</li> </ul>"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Neighbourhood Housing Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join our Manchester Team, who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: HMP Forest Bank, Manchester Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: SHARON KNOWLES | <a href="mailto:sharon.knowles@cgl.org.uk" target="_blank">sharon.knowles@cgl.org.uk</a> | 01619257000 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Worker Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. What will my working week look like? Living locally in or around Greater Manchester, you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer, here at YHG, you will have... <ul><li>Knowledge of the legal and regulatory framework of social housing and property / tenancy management</li><li>Good knowledge of best practice in safeguarding adults and safeguarding children</li><li>A good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally you will... <ul><li>Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives.</li><li>Be a real team player, working closely with colleagues within your own team and cross department decisions.</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. If you feel this could be the right role for you, we would love to hear from you! Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. That all sounds great, what's in it for me? In return we offer £28,000 - £30,395 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level healthcare cash plan, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Additions As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: Sunday 28th September 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Tenancy Management Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Lawn Court in Harwood. Located on Longsight Lane in a former Methodist Church Tennis Club, this modern Retirement Living development exclusively for the over 60s consists of 28 one and two bedroom apartments Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy WPS are seeking a Resident Liaison Officer/Customer Complaints Officer to join our Responsive Maintenance Team in the West Lancashire area. With offices in Skelmersdale you will ideally be living within commuting distance as this role will be office based. The key focus for this role will be to liaise with tenants and the Client, to ensure that the complaint gets resolved as quickly as possible, To do this you will need to take full responsibility of the complaint from when receiving it to the end, this will involve booking works into diaries and making sure the works are carried out on the appointment date given to the tenant, also keeping tenants fully updated by phone or may require a site visit with the progress of works. Key Accountabilities will include: <ul> <li>Take full control of the complaint from receiving to the completion. </li></ul><ul> <li>Booking works that are part of the complaint into the Opp's / contractor diary. </li></ul><ul> <li>Chase contractors for completions </li></ul><ul> <li>Liaise with Tenants and the Client. </li></ul><ul> <li>Attend Client meetings. </li></ul><ul> <li>Work alongside Contract manager to highlight any trends. </li></ul><ul> <li>Carry out site visit when required to discuss complaint with tenant. </li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job Description The Procurement &amp; SRM team works hard to deliver great value for money across The Guinness Partnership. The team plays a key role in the efficient and effective delivery of our group strategic objectives. About the role Due to exciting team developments, we are seeking a Procurement &amp; SRM Officer to join the Guinness team. This is a permanent, full-time vacancy which can be based in either our Oldham or central London office. As a Procurement &amp; SRM Officer, you will support the vital work of our team in managing procurement and contract risk and contributing towards the business achieving value for money throughout our portfolio of contracts and suppliers. You will coordinate day-to-day procurement activities for our low to medium priority contracts and support our Procurement &amp; SRM Partners in carrying out procurement and contract management activities for our most significant contracts, in accordance with Procurement Act 2023. You will also work closely with our Senior Procurement &amp; SRM Partners to administer our portfolio of externally accessible frameworks and to monitor our team's progress against our procurement pipeline and contract assurance programme. We appreciate that flexibility is important, so we offer a hybrid working style with three office-based days per week. What we're looking for We know that how we do things is just as important as what we do, so you'll not only be experienced in procurement, but you'll also highly motivated with a willingness to go the extra mile to get the job done. This is a great opportunity for an individual with entry level experience in public sector procurement, that is keen to develop their skills. The role will be part of an established and well-integrated procurement team, with the potential to be involved in a range of interesting projects and to learn and share knowledge with other experienced public sector procurement professionals. You'll also be able to demonstrate: Essential Skills &amp; Experience <ul><li>Experience of purchasing/procurement</li><li>Experience of Contract Management</li><li>Experience of managing a portfolio of projects, working to tight deadlines and for several different customers</li><li>Good attention to detail</li><li>Good analytical &amp; negotiation skills</li><li>Positive attitude with a solution orientated approach</li><li>Good oral and written communications</li><li>Excellent knowledge of Microsoft Office.</li></ul>Essential Qualifications <ul><li>Educated to A Level or equivalent</li><li>Level 4 CIPS or equivalent.</li></ul>To find out more about the role, please review the role profile. To apply: Please apply with a CV and cover letter detailing how you meet the essential criteria. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Procurement & SRM Officer

The Vacancy Full Time, Permanent Closing Date: 14th September 2025 Interviews: 26th September 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We're looking for someone who can assist in the delivery of a customer focused service in a defined geographical area, delivering a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional 'first point of contact resolution' customer experience. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities. What we're looking for: • Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy management and related services. • An understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services. • An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods. • Good IT skills alongside good organisational skills with an ability to manage own workload, plan and prioritise whilst being flexible, positive and enthusiastic. • Customer focused with a desire to provide services to a high standard. • Experience of working collaboratively with key stakeholders and partners to achieve community and neighbourhood regeneration. • Demonstrable experience in relation to safeguarding. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Neighbourhood Officer

The Vacancy <ul> <li>Annual salary of £25,255 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours), part-time and flexible working patterns available</li> <li>Oldham office base, hybrid working</li></ul>Proposed Interview Date: Monday 22nd September 2025 The role As a Housing Assistant at Regenda Homes you will be part of a team responsible for delivering a high quality and integrated neighbourhood management service. This service should help to create sustainable communities with a particular focus on lettings. You will be providing support with admin duties to deliver integrated service delivery, including lettings, anti-social behaviour, tenancy management and estate management. You will also ensure our housing management systems are kept up to date, this includes recording all of our customer contact via inbound and outbound CRM's. The right fit <ul> <li>You have experience in delivery high-quality front-line customer facing services.</li> <li>An understanding of housing processes and legislation is essential.</li> <li>Evidence of working flexibly and adapting to changing requirements.</li> <li>You have the ability to support vulnerable customers with empathy.</li> <li>Excellent communication and interpersonal skills both verbal and written.</li> <li>Excellent customer service skills.</li> <li>A full UK driving license is essential with access to a vehicle. </li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDLP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Housing Assistant

The Vacancy <ul> <li>Annual salary of £28,506 (FTE)</li> <li>Permanent role</li> <li>Full-time (37 hours)</li> <li>Based in Oldham</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: 17th September 2025 The role The purpose of this role is to provide support to service users at our projects. You will need to be able to work sympathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You may be required to work on a rota basis. The right fit <ul> <li>Housing/Tenancy management experience is essential</li> <li>You may on occasion be required to travel to other offices and therefore the ability to travel to other offices and locations which may not be easily accessible by public transport.</li> <li>Ability to assess need and to plan and deliver effective, stimulating and dynamic support</li> <li>Demonstrate personal organisational skills: attendance /timekeeping, planning workload; record keeping, use of IT, managing workloads effectively, meet deadlines</li> <li>Strong Communication skills.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDLP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Housing Support Worker

Job summary ThepostholderwillbeakeymemberoftheIntegratedNeighbourhood teams,inwhichyouwillcase manage complex patient who are homeless or at risk of becoming homeless. They will beresponsibleforthesmoothoperationofco-ordinatingcomplexmulti-disciplinaryteammeetingsandworkingasanautonomouspractitionerwithintheirspecialtyarea. Thepostholderwillbe thelinkbetweenprimarycare and keycoreproviderserviceswithinthelocality.Youwillbeworkingwith GeneralPractitioners,Practicestaff,CommunityservicesfromELHT,AdvancedNursePractitioner(s)(whereinpost),specialistservicesandpartnerprofessionals and agenciesfromwithinandbeyondtheINT to build high impact partnerships and drive transformation. Youwillbedevelopingandpromoteacasemanagementapproachtocareandpromotingthebenefitsofcoordinated,holisticcareforpatientsandfacilitatingthisprocessthroughthefacilitation,organisationandplanningofmulti-disciplinaryteammeetings.Youwillneedto be appropriately trainedtounderstandholisticcareplanninganddeliver quality patientcentredservice. Main duties of the job The post holder provides a case management approach for patient with complex need in the community who are experiencing homelessness or at risk of becoming homeless. This post holder will work with the Integrated Neighbourhood team. The post holder will work in the community, assessing patients in the own environments, to provide the best possible patient outcomes. They will ensure collaborative working across divisions, with General Practitioners, partner professionals and agencies to secure care in the community sooner with positive outcomes for patients with complex needs. The post holder will provide the leadership, direction, for effective and efficient service delivery and will support the manger in the delivery of strategic and organisational initiatives and priorities, and reducing avoidable bed days/admissions, whilst maintaining high standards of clinical practice and professional conduct. Car driver with access to a vehicle is essential Please refer to job description for full details. About us Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen. The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements. Job description Job responsibilities <ol> <li>WorkwithinthemodeloftheINT,providingleadershipandsupportonthemattersrelatingtoadmission avoidanceandthetransferofcare.</li> </ol> <ol> <li>Workcloselywithallservices. Integratingworkingpracticestostreamline processes,shareknowledge;andbenefit patientexperience and outcomes.</li> </ol> <ol> <li>Contributetothedevelopmentandprovisionofaresponsiveandproactiveneighbourhoodlocality basedapproachtothe preventionof avoidablehospitaladmissions. Toidentifyandmobiliseinterventionstoreduceriskandmaintainpatientsinthe community and supporting them find appropriate accommodation working alongside our housing colleagues and partner services.</li> </ol> <ol> <li>Actasaresourceandfirstpointofcontactfor clinicians. To help improvecommunicationandconsistencyofcareforpatientsreceivinganumberofdifferentservicesandorrequiringadditionalsupporttominimiseriskofadmissionasidentifiedby riskprofiling,casefindingandlocalintelligence.</li> </ol> <ol> <li>Ensurethecoordination,planninganddeliveryofregularmultidisciplinaryteammeetingshappens.</li> </ol> <ol> <li>Chaircomplexmultidisciplinarymeetings,ensuringalldocumentationisrecordedregardingoutcomes,facilitatetheprocessofagreeingacasemanagerandcasemanagementapproach.</li> </ol> <ol> <li>Supportcasemanagersinsettingupofmeetingsandliaisingwithappropriateservicesandthepatientandcarers where relevant.</li> <li>Toutiliseclinicalexpertisetofacilitatecareclosertohomeandpromotingaholistic,multiagencyresponsetocasemanagementtomeetthepatientsneeds. 9.Engageproactivelywithkeystakeholders(forexampleGeneralPractitioners,AdvancedPractitioners,theIntegratedNeighbourhoodTeams,specialistservices,SocialServices,independent/privatesectorproviders andICAT/IHSS) toidentifypatientswhorequiresupportiveinterventionandcasemanagementtopreventavoidablehospitaladmissionandenable safe quality of acre to thoseindividuals. <ol> <li>Tofollowtheprogressofthosepatientsidentifiedoncasemanagementregistersfromthelocalitieswhoareadmittedtoacutecareandsupportanearlytransfer to community once thepatientsconditionhasstabilised,liaisingwith hospital staff and membersoftheintegratedteamandkeypartnerstoreducetherisksassociatedwithtransferofcare.</li> </ol> <ol> <li>Toassess,receiveandreviewdataregardingpatientswhoregularlyattend/areadmittedtoacutecare,liaisingwithpatients;andrelatives/carersasappropriate;theintegratedneighbourhoodteamandkeystakeholderstodevelopaholisticcasemanagementapproachtosupportindividualstoremainindependentandpreventavoidablereadmission.</li> </ol> <ol> <li>Tobeinvolvedwithandsupportthedevelopmentandongoingmaintenanceofdatamanagementsystems.</li> </ol> <ol> <li>Contributetothedevelopmentandimplementationofsystemsandprocessesthatensuretheneedsofdisadvantagedgroupsareidentifiedandprogressed.</li> </ol> <ol> <li>Contribute to trainingand/ordevelopmentactivitieswithinandbeyondtheDivisiontoraiseawarenessofcommunityprovision,capacityandcapability.</li> </ol> <ol> <li>Activelypromoteafocusonself-care/managementtoreducerelianceonservicesandincreaselevelsofindependencewithinthepatientpopulation.</li> </ol> <ol> <li>Workincollaborationwiththeintegratedneighbourhoodteamtoprovideinformation,preparepatientsandtheirfamilies/carersforchangesinthepatientsconditionandactivelyencourageandsupportdecisionmakingandchoiceforendoflifecareincludingtheuseof fasttrackandCHCprocesses.</li> </ol> <ol> <li>Prioritiseandmanageownworkloadtoensureresponsivecare/interventionsbystaffwiththelevelofskillandcompetencetomeetpatientneedandprovideadviceandsupporttoteammembersregardingthecare/managementplan.</li> </ol> <ol> <li>Responsibilityfor the post holder toensurethesmoothrunningof theMDTmeetingsoccursandmeetsplannedobjectives.</li> </ol> <ol> <li>Ensureownleadershipstylefacilitateseffectivecommunication,collaborationandmotivationofstaffandpartnerstopromoteanintegratedandholisticapproachtothemanagementoffuturecareforpatientsandcarers.</li> </ol></li> </ol> Job description Job responsibilities <ol> <li>WorkwithinthemodeloftheINT,providingleadershipandsupportonthemattersrelatingtoadmission avoidanceandthetransferofcare.</li> </ol> <ol> <li>Workcloselywithallservices. Integratingworkingpracticestostreamline processes,shareknowledge;andbenefit patientexperience and outcomes.</li> </ol> <ol> <li>Contributetothedevelopmentandprovisionofaresponsiveandproactiveneighbourhoodlocality basedapproachtothe preventionof avoidablehospitaladmissions. Toidentifyandmobiliseinterventionstoreduceriskandmaintainpatientsinthe community and supporting them find appropriate accommodation working alongside our housing colleagues and partner services.</li> </ol> <ol> <li>Actasaresourceandfirstpointofcontactfor clinicians. To help improvecommunicationandconsistencyofcareforpatientsreceivinganumberofdifferentservicesandorrequiringadditionalsupporttominimiseriskofadmissionasidentifiedby riskprofiling,casefindingandlocalintelligence.</li> </ol> <ol> <li>Ensurethecoordination,planninganddeliveryofregularmultidisciplinaryteammeetingshappens.</li> </ol> <ol> <li>Chaircomplexmultidisciplinarymeetings,ensuringalldocumentationisrecordedregardingoutcomes,facilitatetheprocessofagreeingacasemanagerandcasemanagementapproach.</li> </ol> <ol> <li>Supportcasemanagersinsettingupofmeetingsandliaisingwithappropriateservicesandthepatientandcarers where relevant.</li> <li>Toutiliseclinicalexpertisetofacilitatecareclosertohomeandpromotingaholistic,multiagencyresponsetocasemanagementtomeetthepatientsneeds. 9.Engageproactivelywithkeystakeholders(forexampleGeneralPractitioners,AdvancedPractitioners,theIntegratedNeighbourhoodTeams,specialistservices,SocialServices,independent/privatesectorproviders andICAT/IHSS) toidentifypatientswhorequiresupportiveinterventionandcasemanagementtopreventavoidablehospitaladmissionandenable safe quality of acre to thoseindividuals. <ol> <li>Tofollowtheprogressofthosepatientsidentifiedoncasemanagementregistersfromthelocalitieswhoareadmittedtoacutecareandsupportanearlytransfer to community once thepatientsconditionhasstabilised,liaisingwith hospital staff and membersoftheintegratedteamandkeypartnerstoreducetherisksassociatedwithtransferofcare.</li> </ol> <ol> <li>Toassess,receiveandreviewdataregardingpatientswhoregularlyattend/areadmittedtoacutecare,liaisingwithpatients;andrelatives/carersasappropriate;theintegratedneighbourhoodteamandkeystakeholderstodevelopaholisticcasemanagementapproachtosupportindividualstoremainindependentandpreventavoidablereadmission.</li> </ol> <ol> <li>Tobeinvolvedwithandsupportthedevelopmentandongoingmaintenanceofdatamanagementsystems.</li> </ol> <ol> <li>Contributetothedevelopmentandimplementationofsystemsandprocessesthatensuretheneedsofdisadvantagedgroupsareidentifiedandprogressed.</li> </ol> <ol> <li>Contribute to trainingand/ordevelopmentactivitieswithinandbeyondtheDivisiontoraiseawarenessofcommunityprovision,capacityandcapability.</li> </ol> <ol> <li>Activelypromoteafocusonself-care/managementtoreducerelianceonservicesandincreaselevelsofindependencewithinthepatientpopulation.</li> </ol> <ol> <li>Workincollaborationwiththeintegratedneighbourhoodteamtoprovideinformation,preparepatientsandtheirfamilies/carersforchangesinthepatientsconditionandactivelyencourageandsupportdecisionmakingandchoiceforendoflifecareincludingtheuseof fasttrackandCHCprocesses.</li> </ol> <ol> <li>Prioritiseandmanageownworkloadtoensureresponsivecare/interventionsbystaffwiththelevelofskillandcompetencetomeetpatientneedandprovideadviceandsupporttoteammembersregardingthecare/managementplan.</li> </ol> <ol> <li>Responsibilityfor the post holder toensurethesmoothrunningof theMDTmeetingsoccursandmeetsplannedobjectives.</li> </ol> <ol> <li>Ensureownleadershipstylefacilitateseffectivecommunication,collaborationandmotivationofstaffandpartnerstopromoteanintegratedandholisticapproachtothemanagementoffuturecareforpatientsandcarers.</li> </ol></li> </ol> Person Specification Person Spec Essential <ul> <li>RGN/ RMN/ HCPC registered therapist/ social worker</li> <li>Evidence of recent professional development</li> <li>Post registration experience</li> <li>Understanding of a case management approach</li> <li>Ability to demonstrate evidence of working holistically to deliver person centred care</li> <li>Understanding of self management and self care principles</li> <li>Community care legislation. Health and Social Care policy including Mental Capacity. Current developments in Integrated Neighborhood team (e.g. NHS 10 year plan)</li> <li>Up to date clinical knowledge. Including evidence based practice for long term conditions management.</li> </ul> Desirable <ul> <li>Leadership qualifications</li> <li>Management Qualifications</li> <li>recent community experience or rehabilitation experience.</li> <li>Experience of being a case manager</li> <li>Knowledge of health promotion/education/hospital avoidance.</li> <li>Non-medical prescribing and/or clinical examination and/or clinical diagnostic CPD module</li> </ul>Person Specification Person Spec Essential <ul> <li>RGN/ RMN/ HCPC registered therapist/ social worker</li> <li>Evidence of recent professional development</li> <li>Post registration experience</li> <li>Understanding of a case management approach</li> <li>Ability to demonstrate evidence of working holistically to deliver person centred care</li> <li>Understanding of self management and self care principles</li> <li>Community care legislation. Health and Social Care policy including Mental Capacity. Current developments in Integrated Neighborhood team (e.g. NHS 10 year plan)</li> <li>Up to date clinical knowledge. Including evidence based practice for long term conditions management.</li> </ul> Desirable <ul> <li>Leadership qualifications</li> <li>Management Qualifications</li> <li>recent community experience or rehabilitation experience.</li> <li>Experience of being a case manager</li> <li>Knowledge of health promotion/education/hospital avoidance.</li> <li>Non-medical prescribing and/or clinical examination and/or clinical diagnostic CPD module</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name East Lancashire Hospitals NHS Trust Address Daisyfield MIll Appleby Street Blackburn BB1 3BL Employer's website

Homeless Outreach Case Manager

Job Introduction So what is this role exactly? This is a rare opportunity for a Building Safety Manager to join Your Housing Groups established and highly collaborative Building safety team as a Building Safety Manager. The safety of our customers is Your Housing Group's number one priority, and the Building Safety Manager role is integral to the management of safety within our Buildings. Working within and as part of the wider Asset Team, you will work in close collaborative partnership with the Head of Compliance &amp; Building Safety, to ensure compliance with building safety standards and with colleagues from teams across YHG. What will my working week look like? Your role will be a varied blend of regional and home working as you will need to visit the buildings under your care regularly to provide technical support and assurance and you will have the autonomy to manage your own diary accordingly. What will I be responsible for doing? You will have responsibility for ensuring Your Housing Group meets or exceeds its quality, regulatory, and legislative requirements under the Building Safety Act and Fire Safety Act, through effective monitoring and management of the buildings within your allocated remit. This will include meticulous management of Building Safety Cases, ensuring the Golden Thread of Information is clearly identifiable, demonstrable and easily accessible As our Building Safety Manager, it's a given that along with managing building safety, you will also manage and champion resident engagement across the Group's portfolio of properties within the scope of legislation (such as the Building Safety Bill), ensuring the needs of our residents are met. You'll ensure digital records are maintained in line with regulatory requirements, supporting the delivery of the Golden Thread and collaborate on supporting the development of training for colleagues and maintain your own professional competency through CPD and engagement with sector best practice You will have responsibility for our high-rise buildings within the scope of the Building Safety Act and special projects such as buildings requiring complex remediation. You will also have line management responsibility for the Assistant Building Safety Manager and will work with a wide range of stakeholders internally and externally, raising the profile of the Building Safety Team and awareness of its objectives and activities throughout the wider business. What would make me stand out from the crowd? To be successful as a Building Safety Manager, here at YHG, you will be • Experienced in the building safety management and compliance requirements for high rise and complex building • Knowledgeable on all aspects of safety associated with these buildings, acting as the guardian of resident and building safety for the Group • Confident working with multiple stakeholders in a building safety capacity • Able to act as a critical friend to the business, providing assurances to all internal and external stakeholders about the safety of our residents and buildings • Passionate about working and engaging with residents That all sounds great, what's in it for me? In return we offer £55,000 - £65,000 for a 35-hour week, and 25 days annual leave (leave also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 82% of colleagues here recommend us as a 'great place to work As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: 21st September We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG3

Building Safety Manager

Detailed job description and main responsibilities See attached detailed job description and person specification: Staff benefits <ul><li>Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li><li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li><li>Excellent pension</li><li>Cycle to work scheme</li><li>Salary sacrifice car scheme</li><li>Wellbeing programme</li></ul>Blue Light Card Discounts Person specification Knowledge Essential criteria <ul><li>experience and understanding of mental health and/dual diagnoisis</li><li>experience of working in a community setting</li></ul>Desirable criteria <ul><li>experience of the homeless sector</li></ul>Experience Essential criteria <ul><li>qualification in relevant profession</li></ul>Desirable criteria <ul><li>post qualification experience working with complex mental health needs</li></ul>Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website <a href="http://www.nhsemployers.org" target="_blank">www.nhsemployers.org</a> The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH. Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you. Use of Artificial Intelligence (AI) when writing job applications A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges. We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further. Sponsorship We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here. If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK. The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here. Do you have experience outside the NHS? We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information. **Please note, this vacancy may be closed at any time if sufficient applications have been received** Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> job description and person specification (PDF, 273.3KB) </li> <li> Important Candidate information (PDF, 2.5MB) </li> </ul>

Homeless Mental Health Practitioner

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work. Job overview The post holder will be a key member of the Integrated Neighbourhood teams, in which you will case manage complex patient who are homeless or at risk of becoming homeless. They will be responsible for the smooth operation of co-ordinating complex multi-disciplinary team meetings and working as an autonomous practitioner within their specialty area. The post holder will be the link between primary care and key core provider services within the locality. You will be working with General Practitioners, Practice staff, Community services from ELHT, Advanced Nurse Practitioner(s) (where in post), specialist services and partner professionals and agencies from within and beyond the INT to build high impact partnerships and drive transformation. You will be developing and promote a case management approach to care and promoting the benefits of coordinated, holistic care for patients and facilitating this process through the facilitation, organisation and planning of multi-disciplinary team meetings. You will need to be appropriately trained to understand holistic care planning and deliver quality patient centred service. Main duties of the job The post holder provides a case management approach for patient with complex need in the community who are experiencing homelessness or at risk of becoming homeless. This post holder will work with the Integrated Neighbourhood team. The post holder will work in the community, assessing patients in the own environments, to provide the best possible patient outcomes. They will ensure collaborative working across divisions, with General Practitioners, partner professionals and agencies to secure care in the community sooner with positive outcomes for patients with complex needs. The post holder will provide the leadership, direction, for effective and efficient service delivery and will support the manger in the delivery of strategic and organisational initiatives and priorities, and reducing avoidable bed days/admissions, whilst maintaining high standards of clinical practice and professional conduct. Car driver with access to a vehicle is essential Please refer to job description for full details. Working for our organisation Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen. The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements. Detailed job description and main responsibilities <ol><li>Work within the model of the INT, providing leadership and support on the matters relating to admission avoidance and the transfer of care.</li></ol> <ol><li>Work closely with all services. Integrating working practices to streamline processes, share knowledge; and benefit patient experience and outcomes.</li></ol> <ol><li>Contribute to the development and provision of a responsive and proactive neighbourhood locality based approach to the prevention of avoidable hospital admissions. To identify and mobilise interventions to reduce risk and maintain patients in the community and supporting them find appropriate accommodation working alongside our housing colleagues and partner services.</li></ol> <ol><li>Act as a resource and first point of contact for clinicians. To help improve communication and consistency of care for patients receiving a number of different services and or requiring additional support to minimise risk of admission as identified by risk profiling, case finding and local intelligence.</li></ol> <ol><li>Ensure the coordination, planning and delivery of regular multi disciplinary team meetings happens.</li></ol> <ol><li>Chair complex multidisciplinary meetings, ensuring all documentation is recorded regarding outcomes, facilitate the process of agreeing a case manager and case management approach.</li></ol> <ol><li>Support case managers in setting up of meetings and liaising with appropriate services and the patient and carers where relevant.</li><li>To utilise clinical expertise to facilitate care closer to home and promoting a holistic, multi agency response to case management to meet the patients needs. 9.Engage proactively with key stakeholders (for example General Practitioners, Advanced Practitioners, the Integrated Neighbourhood Teams, specialist services, Social Services, independent/ private sector providers and ICAT/ IHSS) to identify patients who require supportive intervention and case management to prevent avoidable hospital admission and enable safe quality of acre to those individuals. <ol><li>To follow the progress of those patients identified on case management registers from the localities who are admitted to acute care and support an early transfer to community once the patient's condition has stabilised, liaising with hospital staff and members of the integrated team and key partners to reduce the risks associated with transfer of care.</li></ol> <ol><li>To assess, receive and review data regarding patients who regularly attend/ are admitted to acute care, liaising with patients; and relatives/ carers as appropriate; the integrated neighbourhood team and key stakeholders to develop a holistic case management approach to support individuals to remain independent and prevent avoidable readmission.</li></ol> <ol><li>To be involved with and support the development and on going maintenance of data management systems.</li></ol> <ol><li>Contribute to the development and implementation of systems and processes that ensure the needs of disadvantaged groups are identified and progressed.</li></ol> <ol><li>Contribute to training and/or development activities within and beyond the Division to raise awareness of community provision, capacity and capability.</li></ol> <ol><li>Actively promote a focus on self-care/management to reduce reliance on services and increase levels of independence within the patient population.</li></ol> <ol><li>Work in collaboration with the integrated neighbourhood team to provide information, prepare patients and their families/ carers for changes in the patients' condition and actively encourage and support decision making and choice for end of life care including the use of fast track and CHC processes.</li></ol> <ol><li>Prioritise and manage own workload to ensure responsive care/interventions by staff with the level of skill and competence to meet patient need and provide advice and support to team members regarding the care/ management plan.</li></ol> <ol><li>Responsibility for the post holder to ensure the smooth running of the MDT meetings occurs and meets planned objectives.</li></ol> <ol><li>Ensure own leadership style facilitates effective communication, collaboration and motivation of staff and partners to promote an integrated and holistic approach to the management of future care for patients and carers.</li></ol></li></ol> Person specification Person Spec Essential criteria <ul><li>RGN/ RMN/ HCPC registered therapist/ social worker</li><li>Evidence of recent professional development</li><li>Post registration experience</li><li>Understanding of a case management approach</li><li>Ability to demonstrate evidence of working holistically to deliver person centred care</li><li>Understanding of self management and self care principles</li><li>Community care legislation. Health and Social Care policy including Mental Capacity. Current developments in Integrated Neighborhood team (e.g. NHS 10 year plan)</li><li>Up to date clinical knowledge. Including evidence based practice for long term conditions management.</li></ul>Desirable criteria <ul><li>Leadership qualifications</li><li>Management Qualifications</li><li>recent community experience or rehabilitation experience.</li><li>Experience of being a case manager</li><li>Knowledge of health promotion/education/hospital avoidance.</li><li>Non-medical prescribing and/or clinical examination and/or clinical diagnostic CPD module</li></ul>Dear Potential Applicant, It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust <ul><li>Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.</li><li>This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.</li><li>Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.</li><li>Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.</li></ul>Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38. This cost is not applicable for a Volunteer post The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit. Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email <a href="mailto:admin.recruitment@elht.nhs.uk" target="_blank">admin.recruitment@elht.nhs.uk</a> or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> JD and Person Spec (PDF, 328.4KB) </li> <li> Privacy Notice (PDF, 305.1KB) </li> <li> Benefits of working at ELHT (PDF, 1.2MB) </li> <li> Additional Candidate information 2024 (PDF, 408.6KB) </li> </ul>

The Vacancy Full Time, Permanent Closing Date: 9th September Interview Date: 16th September Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Sustainability Manager to join us! You'll lead on the delivery of One Manchester's carbon reduction retrofit projects, Heat Networks and Utilities, to support the Head of Assets and Sustainability in ensuring One Manchester meets the city's targets for carbon reduction whilst delivering One Manchester's sustainability strategy. Key Responsibilities: <ul> <li>Lead on the delivery of retrofit projects across One Manchester Stock aimed at improving the energy efficiency of our customers homes and ensuring our properties achieve government energy efficiency targets and carbon reduction targets.</li></ul><ul> <li>Oversee the performance, maintenance, and optimisation of heat networks and utility systems, ensuring technical compliance, operational efficiency, and integration with sustainability initiatives.</li></ul><ul> <li>Provide advice and innovative solutions to improve and maintain the stocks' sustainability and energy efficiency.</li></ul><ul> <li>Ensure that customer voice is embedded into future sustainability projects and that high levels of customer satisfaction are achieved. Utilise customer feedback as a tool for continuous improvement.</li></ul><ul> <li>Work across OM business team to deliver asset and energy advice.</li></ul><ul> <li>Undertake surveys as required, making recommendations for retrofit activity to help improve the energy efficiency of homes.</li></ul>What we're looking for: <ul> <li>Experience of leading a team to deliver retrofit works in a social housing setting.</li></ul><ul> <li>Holds the IOSH Managing Safely Certificate (or equivalent), or will work towards.</li></ul><ul> <li>A good understanding of complex contractual issues as they relate to repairs and maintenance operations.</li></ul><ul> <li>An excellent working knowledge of contract management, complex project delivery and wider programme management.</li></ul><ul> <li>A proven manager with both strategic and operational experience including people, contractors and projects.</li></ul><ul> <li>Strong communication skills, and a proven track record of successful partnership working with both internal and external stakeholders.</li></ul><ul> <li>Strong IT literacy, particularly experienced in using Microsoft Office packages</li></ul><ul> <li>Full driving license.</li></ul>Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Sustainability Manager (Social Housing Retrofit)

Priority Candidates will be considered in the first instance Wigan Town Hall Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £32,597 - £36,363 per annum. 37 hours per week Temporary for 12 months We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: This an exciting opportunity for an individual looking to join a forward-thinking Housing Standards Team and be part of the journey as we look to the next chapter. You will work as part of a proactive and innovative team who are responsible for regulating the standard of the private sector housing stock within the Borough, and ensuring the housing stock makes a significant positive contribution to the health and wellbeing of our residents. You will also help increase the profile of the empty homes work already being undertaken and play a significant role in reducing the number of long-term empty homes in the Borough. You will assist the team in the cyclical inspection of HMO properties and assist in the licencing process. The role will require you to provide excellent customer care to a wide range of customers and stakeholders - from private tenants to landlords, letting agents and local businesses/developers. You will contribute to the ongoing enforcement of rogue landlords and disrupting the criminal use of property by applying innovative ways of working and dealing with a wide range of legislation. About you You will ideally have good experience of working within a busy Housing Standards team or similar regulatory services with an in depth knowledge of the Housing Act and other relevant legislation. You will have a good knowledge of building enforcement cases and gathering evidence in line with both the Police and Criminal Evidence Act as well as the Criminal Procedure and Investigations Act. You will be self-motivated, driven, with the ability to work both as part of a team and operate on your initiative. You will be experienced in dealing with people and be able to find resolutions to difficult and challenging situations. You will have a desire to work with our tenants to promote safety within their properties. You will have experience in providing excellent collaborative partnerships working with internal and external organisations. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Housing Standards team is a busy but supportive team. We are looking for an individual who will make a valuable contribution. You will be part of an exciting service in which no two days are the same and you will have an opportunity to drive up the standards of the housing stock within our Borough. You can learn more about the work of the Housing Standards team via our website - <a href="https://www.wigan.gov.uk/Resident/Housing/Private-Housing/Private-Housing.aspx" target="_blank">https://www.wigan.gov.uk/Resident/Housing/Private-Housing/Private-Housi…</a> Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer Should you wish to discuss the role in further detail, please contact Neil Tonge (Housing Standards Manager) on 07887824428. Interview dates: Priority Candidates: 16/09/2025 All other Candidates:17/09/2025 To view the details relating to this position, please click the links below:

Housing Standards Officer

Place and Economic Growth Communities Directorate Senior Homelessness Prevention Officer Ref: 000931 Contract: Permanent Salary: £42,839 - £47,181 per annum (Grade 8) Hours: 36.66 per week Based: The Office is based at Civic Centre, West Street, Oldham, OL1 1UT Closing Date: Sunday 7th September 2025 Shortlisting &amp; Interview Dates: TBC. Role Overview: <ul><li>Supervisory responsibility for the Homelessness Prevention Officers, leading on all aspects of the supervision and Learning and Development of staff.</li><li>To provide legal and case management advice and guidance to the Homelessness Prevention Officers ensuring that a consistent, high quality service is provided that meets the Council's statutory obligations.</li><li>To undertake joint working with a range of partner agencies aimed at effectively preventing and relieving homelessness.</li><li>Contribute to the Council's overall budget reduction programme by ensuring the effective prevention of homelessness through early intervention and proactive casework management. </li></ul>Key Requirements: <ul><li>To maintain up to date, excellent knowledge of homelessness legislation, the Code of Guidance and associated legislation and case law in order to:</li><li>Assess applications from people who approach the authority as homeless</li><li>Make decisions relating to the authority's duties and responsibilities towards them under provisions contained within Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017).</li><li>To monitor and ensure compliance with service performance standards and the needs of customers. Ensure services and accommodation complies with Health and Service Legislation, Equality and Diversity, and other statutory guidelines</li><li>To be responsible for the ongoing development of operational procedures in relation to homelessness prevention, ensuring they are up to date, in line with legislation, the code of guidance and which support best practice.</li><li>Deliver team meetings and training programmes that meet the needs of the team and other sections and agencies involved in the Housing Options Oldham service and support processes.</li><li>To provide specialist advice to partner agencies on homelessness legislation and related issues, including guiding decisions which may be subject to legal challenge or scrutiny.</li><li>To represent the organisation and service at local and regional level in order to develop integrated approaches to combating homelessness.</li><li>To represent the service at multi-agency forums including but not limited to MARAC and MAPPA.</li><li>To deal with and direct complex casework and respond accordingly to enquiries from elected member, partners and customers.</li><li>Lead on the performance management of the team ensuring that they have a clear awareness of the organisational aims and objectives and also having a clear awareness of their personal targets and those of the service.</li><li>To prepare and present reports relating to the service to senior management meetings and to other groups.</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus </li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: <ul><li>25 days annual leave which increases after 5 and 10-years' service</li><li>The option to purchase additional annual leave. </li><li>An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. </li><li>Discounted gym membership with Oldham Active. </li><li>Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.</li><li>Salary sacrifice scheme for home and electronics and Cycle to Work. </li><li>Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.</li><li>Staff recognition and celebration events.</li><li>Peer support groups</li></ul>Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under ourGuaranteed Assessment Scheme. Data and Privacy: For details of how we use your data please see our privacy notice. Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Senior Homelessness Prevention Officer

Principal - Homelessness &amp; Temporary Accommodation Contract: Fixed Term until 31/01/2027 The rising number of families and individuals being placed in Temporary Accommodation is a national crisis. We need somebody to help us to tackle this crisis in Greater Manchester. We're serious about fixing the housing crisis in Greater Manchester and addressing the substantial human and financial costs that come with rising placements into Temporary Accommodation. As part of the work of the Housing First Unit, we've developed the first ever Greater Manchester Temporary Accommodation Action Plan and we need someone to help turn this strategy into reality. That's where you come in. Your Role: As a member of the Greater Manchester Housing First Unit, you will play a critical role in delivering the GM Temporary Accommodation Action Plan by working with our Local Authorities to deliver on its 6 priorities: <ul><li>Improving our Data: Working with research colleagues to better understand Temporary Accommodation usage, spend and demographics.</li></ul><ul><li>Enhancing strategic Collaboration: Working with our Local Authorities to ensure our efforts to address temporary accommodation use have collective impact.</li></ul><ul><li>Developing and delivering New Supply models for temporary housing: working with Local Authorities and GMCA colleagues to develop new supply models that provide good value for money.</li></ul>You will oversee the project management of new supply programmes: ensuring both new and existing schemes deliver housing for people experiencing homelessness on time and on budget. <ul><li>Working to drive up Temporary Accommodation Standards: Working with GMCA Place colleagues and our Local Authorities to drive up housing standards through initiatives like the Good Landlord Charter.</li></ul><ul><li>Embedding Co-production in our work: ensuring that the voices and experiences of families who have been in temporary accommodation inform the projects emerging from the Action Plan.</li></ul><ul><li>Understanding and supporting the statutory homelessness Workforce: considering the extreme pressures faced by Local Authority housing options teams and ways in which we can support them.</li></ul>You will be our policy lead for temporary and emergency accommodation: driving forward our long-term vision for homelessness prevention in Greater Manchester. This is a meaningful role; you will be directly playing a part in a whole-system effort to reduce and prevent homelessness, working closely with local and national partners to tackle the worst effects of the housing crisis. The role is also incredibly collaborative; you will be a key contact for Local Authorities, national government partners and other stakeholders in Greater Manchester, as part GMCA's Housing First Unit. About You: The fact that the complexity of this work is appealing to you means that you're a systems thinker who is comfortable working within a complex environment with multiple private, public and third sector partners and you'll be keen to put your strong interpersonal and communication skills to the test. You will have a strong understanding of homelessness legislation and the work of Local Authorities in preventing homelessness and providing temporary and interim accommodation. You will thrive on the variety of managing multiple, complex programmes and projects and be excited by complex work that has an immediate social impact. You will have a good understanding of the housing sector and the role of private, social and other landlords in tackling homelessness. Whatever your circumstances, we're looking for someone with the core skills to hit the ground running, but we recognise that we will need to invest in the right candidate. You will be able to learn from and lean on the advice and expertise from across a wide range of experts from across the Housing First Unit and our Local Authorities. Taking this into account, we're really looking for someone who is: <ul><li>A leader: Able to drive forward an ambitious programme of work, whilst bringing people along on the journey.</li></ul><ul><li>Confident: Able to be assertive in achieving the aims of your projects and confident presenting to a wide range of audiences.</li></ul><ul><li>Organised and focused: the ability to stay on top of several complex projects with different timescales.</li></ul><ul><li>Personable: to make projects a success, you will need to secure the buy-in of a broad range of partners.</li></ul><ul><li>Resilient and persevering: success in this work is often hard-fought and definitely a marathon, not a sprint.</li></ul><ul><li>Passionate about tackling homelessness, poverty, inequality and disadvantage: enthusiasm and drive for social change, through reforming public services and working with communities.</li></ul>About us: As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. To find out more about working for us please click here: <a href="https://www.greatermanchester-ca.gov.uk/" target="_blank">https://www.greatermanchester-ca.gov.uk/</a> Our offer: In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: Greater Manchester Combined Authority - Home | greater.jobs Mandatory Information: Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. Privacy Notice (Click here) Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licenced sponsor. Hybrid working This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work. GM Elevate Programme If you have completed the GM Elevate (Leadership Development) Programme within the last two years, please indicate this within the 'About You' or 'Supporting Statement' section of your application?

Principal - Homelessness and Temporary Accommodation

YMCA Trinity Group - Accommodation 'Inspiring communities, transforming young lives' Permanent Housing Support - Accommodation Night Worker Job Reference ANW-BSE-0725 Location Batt House, 56 Westgate Street, Bury St Edmunds IP33 1QG Our accommodation team plays a vital role in creating a secure and welcoming environment for young people with high needs. Now, we're looking for a compassionate and reliable Accommodation Night Worker to join our team in Bury St Edmunds. Job Role As an Accommodation Night Worker, you'll be the calm and reassuring presence overnight, ensuring the safety and wellbeing of our residents, staff, and premises. Your responsibilities will include: <ul> <li>Supervising the building and ensuring all areas are clean, secure, and safe.</li> <li>Supporting the admittance of residents and staff during night hours.</li> <li>Minimising noise and disruption to maintain a peaceful environment.</li> <li>Assisting Accommodation Project Workers with any overnight needs.</li> <li>Responding appropriately to incidents and supporting residents with complex needs.</li></ul>What We're Looking For The successful applicant will have: <ul> <li>Experience working with young people with complex needs (not necessarily in a housing context).</li> <li>The ability to interact effectively with clients from diverse backgrounds.</li> <li>Strong interpersonal and organisational skills.</li> <li>Excellent communication skills and the ability to work as part of a team, particularly during unsociable hours.</li> <li>An understanding of current mental health issues and experience managing challenging behaviour.</li></ul>Download the Job Description in full in the Job Advert on our website In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service. Days and hours- Night shifts-10:00pm -08.00am four days on 4 days off working pattern) What We Offer Annual salary is £25,396.80 per annum <ul> <li>5 weeks holiday plus public holiday allowance (pro rata for part-time)</li> <li>Competitive pay and pension scheme</li> <li>DBS check facilitated and paid</li> <li>Induction and on-the-job training</li> <li>Regular supervision and internal progression opportunities</li> <li>Employee Assistance Programme for wellbeing support</li></ul>YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff &amp; volunteers feel directly translates to the quality of service &amp; care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Contact Us Please contact us if you would like to discuss further; E-mail Karen Attwood our Deputy Accommodation Manager on <a href="mailto:Karen.Attwood@ymcatrinity.org.ukrecruitment" target="_blank">Karen.Attwood@ymcatrinity.org.ukrecruitment</a>@ymcatrinity.org.uk or call on 07900787405 Closing date Applications will be assessed as received; therefore, should we fill the role sooner than expected we reserve the right to withdraw this vacancy before the advertised closing date. Early application is strongly advised. Join us in making a positive impact on the lives of young people in Bury St Edmunds! Your role could be the difference they need. Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK. Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV's will not be considered as an application, merely an expression of interest. Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application. Thank you for your interest and we look forward to hearing from you soon! Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve. Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities

Housing Support - Accommodation Night Worker

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Grade: £49,282 - £53,460 Reporting line: Strategy Principal - Asylum, Migration &amp; Integration 1 year fixed-term role, with intention to extend subject to funding. Application deadline is 7th September 2025 Interviews: 17th &amp; 19th September 2025 This post is being readvertised, individuals who have already submitted an application during the first round of advertisement need not apply again. The Role The postholder will play a pivotal role in commissioning, leading and learning from our programmes and policy work designed to tackle migrant homelessness and rough sleeping in Greater Manchester. Acting as programme lead on interventions like the Restricted Eligibility Support Service (RESS) and GMCA's services targeting refugee homelessness, the postholder will be committed to the continuous improvement of our offer for non-UK nationals experiencing homelessness, whilst ensuring that the insight and learning from our responses contribute towards our wider aims for Public Service Reform in Greater Manchester. This role will also be responsible for driving relevant parts of the GMCA's Migration and Inclusion Strategy, embedding the migration programme within GM's Live Well and Housing First ambitions. This will include working to identify strategic, policy and practice opportunities to improve how non-UK national residents of Greater Manchester are supported to navigate vulnerability and find stable homes that enable them to live well and thrive. For this role it is essential that you have a comprehensive understanding of homelessness and rough sleeping, as well as the specific risks and complexities that make non-UK nationals more likely to experience it. You must have an understanding of how the immigration and asylum systems affect people's lives and impact on local systems. You must be able to think strategically across a range of policy areas, manage and continuously improve commissioned programmes, and engage with a wide range of stakeholders - including communities - to develop policy and deliver system change. You will be able to inspire confidence, provide credible leadership, work in a highly politicized environment, build and maintain relationships, motivate and drive delivery of changes at pace. You must be used to finding solutions and making decisions autonomously on difficult issues, working to tight and often changing timescales. You will be highly organized, able to prioritise your own work and work well across mixed teams. We encourage applications from people with migrant backgrounds and relevant lived experience. If you think you meet the essential criteria but have questions about the job, you can get in touch with Jennie. About us: As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. To find out more about working for us please click here: <a href="https://www.greatermanchester-ca.gov.uk/" target="_blank">https://www.greatermanchester-ca.gov.uk/</a> Our offer: In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: Greater Manchester Combined Authority - Home | greater.jobs Mandatory Information: Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. Privacy Notice (Click here) Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licenced sponsor. Hybrid working This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.

Migrant Homelessness Principal

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Hardwick Grange in Penworthan. Hardwick Grange consists of 51 stylish one an two bedroom retirement properties, exclusive to the over 55s and conveniently located within walking distance to Penwortham town centre. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Social Housing Solicitor - Salary +Supervison bonus - Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Manchester

Social Housing Solicitor-Director - Salary £68K Per Annum- Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

25 Jobs in Blackburn, UK