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Vacancy Tenant Liaison Officer Location: Merthyr Tydfil Borough Salary: £31,179 to £33,142* (Appointment at the bottom of the band) *Pay Award Pending Contract Type: 12 Month Fixed Term Contract Hours of work: Full Time (30hrs - 4 Day Week) Do you have a passion for partnership working and are able to provide a first class service to tenants/customers &amp; stakeholders alike? If so, we would love you to come and join our amazing mutual! Is this for you? We're looking for someone who will be the liaison between our tenants, customers and contractors to support all Repairs, Maintenance and Capital Improvement Programs. You'll deal with any issues arising from disputes regarding Assets Maintenance and Repairs Work Programmes. You'll also support various projects and act as a Trusted Assessor, meaning you'll recommend appropriate home adaptations or equipment to improve our tenant's living conditions and empower independence. Are you our ideal candidate? Our ideal candidate will share our mutual values and be passionate about working in partnership with our tenants and external stakeholders. For this role, you'll need to have worked face to face with customers and in a customer service focused environment. You'll also join us with a general understanding of social housing. You'll have experience of confidently working with external partners and working in an office environment with a high demand on Microsoft applications and data processing. There will also be times where you'll come across challenging situations and you'll need to be a forward-thinking problem solver. We are looking for a great communicator who will listen to our tenants and develop good professional relationships with them alongside other members of the community. To succeed in this role, you'll also have good time management skills, and can work proactively and on your own initiative to meet deadlines. How to apply: You will need to submit your CV and fill out a short application form which you can do by clicking on the Apply button at the top of this page. When you upload your CV, can we ask that you don't include any personal information that identifies you. This means we can recruit based on your knowledge and skills, not background, gender and ethnicity. Personal information would include the following: <ul> <li>Name/Title</li> <li>Educational institutions</li> <li>Age</li> <li>Gender</li> <li>Email and postal address</li> <li>Phone number </li> <li>Nationality/immigration status</li></ul>Closing date for applications is Friday 25th July 2025 at 14:00. Merthyr Valleys Homes reserves the right to close this vacancy early if a high number of sufficient applications are received prior to the closing date. Our Mutual As well as having a great culture, we offer a range of excellent benefits. These include generous annual leave and pension contributions, family friendly working arrangements, exciting career progression opportunities, 24/7 access to our Employee Assistance Programme and Happy Me, our very own initiative to support your wellbeing and help you to thrive. There's more - we're trialling a 4 day working week exploring the possibility of balancing a shorter working week with higher productivity and improved services to tenants. So, 100% of our services, in 80% of the hours, for 100% of the salary. You can be proud to be part of an organisation who's passionate about giving back in every aspect of what we do. We're an anchor investor, proudly supporting our communities and the people who live in them. We are committed to our responsibilities as a landlord, business and mutual in every way. We are passionate about playing our part in tackling the climate emergency, and our new Climate Strategy clearly sets our commitments, actions and goals to do this. Joining our mutual will give you the opportunity to become a member and have your say. Our Chief Executive, Michelle Reid, is hugely committed to tenants and employees working together to grow and shape our mutual. To meet our CEO and to get a better sense of who we are, grab yourself a cuppa and click here. Diversity &amp; Inclusion We don't like to complicate things at MVH. If you are driven to perform, you'll fit right in, it's as simple as that really! We believe people's differences are what make them great and actively seek out multiple approaches and perspectives. We're passionate about building a culture where everyone feels comfortable bringing their authentic, whole self to work. We're committed to the principles of equality and diversity, and we want to be a mutual for everyone. We have been awarded the prestigious Tai Pawb "Quality in Equality and Diversity" accreditation, but we know that we still have work to do. People from Black, Asian and Minority Ethnic communities are currently under-represented in our mutual. We actively encourage people from these communities to apply for this and other roles within the organisation. We operate the Rooney rule and guarantee to interview all under-represented people who meet our essential criteria. We welcome applications from individuals with disabilities and encourage you to share your Health Adjustment Passport with us. This helps us provide the necessary support and adjustments to support you in your role. About Us We are all about people, communities and delivering high quality affordable services. We are the first tenant and employee mutual housing association in Wales. The principles of mutuality guide what we do, from being a living wage employer and living rent landlord, to the mixed representation from tenants and employees we have within our uniquely designed governance structure. We are a successful organisation with great housing services, we have sound finances and believe in being efficient. You can read our latest Annual Report, Democratic Body Report to Members, and Value for Money statement by clicking here. Our Benefits Merthyr Valleys Homes is a great place to be! Find out about all our great benefits by clicking here. Working at MVH You can also find out what some of our team have to say about working at MVH below:

Tenant Liaison Officer

Social Housing Solicitor-Director - Salary £68K Per Annum- Cardiff Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Cardiff

Social Housing Solicitor - Salary +Supervison bonus - Cardiff Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

3 Jobs in Blackwood NP12, UK