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About The Service An exciting opportunity has arisen for a committed individual to join the Tenancy Management Team. The successful applicant will work proactively to ensure that tenants and leaseholders comply with their tenancy conditions or the terms of their lease, providing advice and guidance to tenants/leaseholders and where necessary taking enforcement action. About the job You will have experience of working within a housing related environment including enforcing tenancy/lease conditions via legal action. The use of new technology and experience of working with customers and visiting them in their own homes are also essential. What We Are Looking For From You You will have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You will work well in a team and be able to work on your own initiative Additional information This post is subject to Disclosure and Barring Service Enhanced checks. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. For an informal discussion, after reading the job description and person specification, please contact, Stuart Clarke (029) 2053 7563 or Lee Jenkins 029 20537545. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description and Person Specification </li> </ul>

TENANCY OFFICER

The Vacancy We are looking for flexible passionate individuals from all kinds of different backgrounds and ethnic minorities providing, within a supported accommodation environment, a range of social, emotional and practical support to people over the age of 18 who have experienced poor wellbeing and mental health, homelessness and other multitude needs and who require a degree of support to live independently. About Us We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year. We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people's strengths and focussing on healing. We know we can't 'fix' people, but we can walk alongside people and help where we can on their journey. We try hard to make Platfform a great place to work, we live our values and mission in everything that we do. Our Benefits Generous annual leave starting at 26 days Health and wellbeing support including EAP Flexible / Agile working Enhanced family leave - includes carers leave, maternity, paternity and adoption Training and Development opportunities across Platfform 6.5 % employer contribution to the pension scheme with a minimum employee contribution Testimonials Chrissie Business Development Coordinator "My favourite thing about working at Platfform is the organisation culture and how staff are treated. I've worked with many organisations and it is the first time I work in an environment where everyone cares for each other and their own unique needs. I feel supported and I am allowed to be creative in my work." Luke Young People Service Manager My favourite thing about working for Platfform is being part of a family who cares so passionately to change the world as I do. Everyone is so supportive and welcoming which makes me proud to bring my true authentic self to work every day. Life is too short to do a job in which you don't make a difference and at Platfform you make a difference every single day!" Conor John Case Worker "I enjoy working for Platfform as it has provided me with lot of skills and helped me build a strong career path. With Platfform I am always learning and building my confidence to grow as a person. In my time at Platfform I have met great staff that have always provided great support and training, I also have great work opportunities and feel I can always build and grow."

Supported Housing Case Worker

Adferiad delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated. Adferiad harnesses the talents and experience of long-established and leading Welsh charities CAIS, Hafal and WCADA. Our combined expertise in the fields of substance use, mental health, housing, criminal justice, and employment support enables Adferiad to meet the needs of our most vulnerable with a single, unified, and comprehensive approach. This is an exciting opportunity to work as part of our dedicated Adferiad teams in Bridgend and Cardiff Supported Living Services and floating support, working in the provision of Personal Domiciliary Care and Support for People with secondary mental health diagnosis. The Adferiad projects are registered with Care Inspectorate Wales (CIW). The care &amp; support is provided to people who have their own individual tenancies, with each person receiving their support from Adferiad staff to maintain their tenancy, independence. Supported Accommodation Housing Support Worker Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Supported Accommodation Housing Support Worker

You will be a part of a staff team of full-time and part time Young People's Housing Support Mentors fulfilling a rota system ensuring a staff member is always on shift covering a total of 168 hours of support per week. You will work under the direction of the service manager to deliver support to the clients, providing high quality and effective housing related support to those aged 16-25 within the 24-hour supported housing property. Support will focus on young people's strengths and goals according to their individual needs, and the goals identified within their plan, and within a framework of reducing harm, achieving tenancy sustainment, and living independently. You will provide support to the young people with their tenancy &amp; accommodation and use person centred approaches to set goals, review and develop care plans that best meets the individual's needs. Staff will be expected to be flexible and work across the hours and days of service delivery (7 days per week, 24 hours a day) and will be part of a rota of on-call service for out of hours provision where necessary. Housing Support Mentor Candidate Pack How to Complete an Application Form Proposed interview date for this role is 11/11/2024 If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Byddwch yn rhan o dîm staff o Fentoriaid Cymorth Tai Pobl Ifanc amser llawn a rhan amser gan gyflawni system rota gan sicrhau bod aelod o staff bob amser ar sifft yn cwmpasu cyfanswm o 168 awr o gymorth yr wythnos. Byddwch yn gweithio o dan gyfarwyddyd y rheolwr gwasanaeth i ddarparu cymorth i'r cleientiaid, gan ddarparu cymorth sy'n ymwneud â thai o ansawdd uchel ac effeithiol i'r rhai 16-25 oed yn yr eiddo tai â chymorth 24 awr. Bydd cymorth yn canolbwyntio ar gryfderau a nodau pobl ifanc yn unol â'u hanghenion unigol, a'r nodau a nodir yn eu cynllun, ac o fewn fframwaith o leihau niwed, cyflawni tenantiaeth, a byw'n annibynnol. Byddwch yn rhoi cymorth i'r bobl ifanc gyda'u tenantiaeth a llety ac yn defnyddio dulliau sy'n canolbwyntio ar yr unigolyn i osod nodau, adolygu a datblygu cynlluniau gofal sy'n diwallu anghenion yr unigolyn orau. Bydd disgwyl i staff fod yn hyblyg a gweithio ar draws yr oriau a'r dyddiau o ddarparu gwasanaeth (7 diwrnod yr wythnos, 24 awr Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni y dydd) a byddant yn rhan o rota o wasanaeth ar alwad ar gyfer darpariaeth y tu allan i oriau lle bo angen.benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

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