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County Hall, Newport, Isle of WightGrade 13, £46,772 to £50,251 per annumContact: Dawn Lang at 01983 821000 ext. 6187.Vacancy Reference: 2024_1018Closing Date: 29/10/2024Contract Type: PermanentHours: 37 per week Do want to make a difference to housing on the Island?We are looking for an enthusiastic and dedicated Housing Needs and Support Manager to join our caring, dynamic, and knowledgeable housing team.This is an excellent opportunity for an experienced Manager to join us toeffectively deliver our front-line service housing needs and homelessness service. You will need to ensure that the work of your team is compliant with statutory requirements and that you play a key role in shaping and delivering services for households in housing need, keeping abreast of new initiatives and caselaw and working in partnership to maximise positive outcomes for customers.You will be required to work under pressure managing a team responsible for offering essential front-line services, offering practical and long-term housing solutions for those homeless or at risk of homelessness. You will provide strong leadership and ensure staff are competent in working within statutory requirements.The successful candidate will:Have extensive understanding of housing and homelessness legislation.&nbsp;Have excellent people management skills; managing a diverse team covering a broad range of duties to find housing solutions for homeless applicants or those at risk of homelessness.Required to work strategically with colleagues across the Council and with external partner agencies to ensure the Council’s strategic housing and homelessness objectives are achieved.&nbsp;If you feel that you could thrive in this exciting opportunity to shape housing delivery on the Island and bring essential skills that will allow our team to flourish and achieve our goals then take advantage of this unique opportunity by applying today, we will look forward to hearing from you!&nbsp;For further information or an informal discussion, please contact Dawn Lang at 01983 821000 ext. 6187. PLEASE NOTE: Out of Hours Standby and Call OutYou will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management. &nbsp;Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document. Please click here to view the Isle of Wight Council’s <a href="https://www.iow.gov.uk/documentlibrary/view/care-close-to-home-strategy-adult-social-care-" target="_blank">Care Close to Home Strategy</a>. Join #TeamIWC and you'll receive our staff benefits package, including: -&nbsp; Annual leave entitlement of 32 days p/a PLUS public holidays!-&nbsp; Local Government pension scheme-&nbsp; Discounted Solent ferry travel-&nbsp; Island bus network discount-&nbsp; Cycle to work scheme-&nbsp; Staff parking permit scheme-&nbsp; Discounted island sports &amp; leisure gym membership-&nbsp; National and local discounts &amp; benefits schemes-&nbsp; Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)- Travel allowance may be available if commuting from the mainland (subject to criteria)&nbsp;The Isle of Wight Council currently does not have a license to sponsor overseas workers.&nbsp;&nbsp;Find out more about working for the Isle of Wight Council and living on the Island <a href="https://www.iow.gov.uk/council-and-councillors/jobs-and-careers/" target="_blank">here</a>.&nbsp;The Isle of Wight Council protects its employees from discrimination and this is supported by the <a href="https://iwc.iow.gov.uk/documentlibrary/view/unacceptable-behaviour-policy" target="_blank">Unacceptable Behaviour Policy</a>,&nbsp;<a href="https://iwc.iow.gov.uk/documentlibrary/view/employee-code-of-conduct3" target="_blank">Employee Code of Conduct</a>&nbsp;and&nbsp;<a href="https://iwc.iow.gov.uk/azservices/documents/2590-Values-Behaviour-Framework-2019-IOW-Council.pdf" target="_blank">Behaviours Framework</a>. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.<a>The Isle of Wight Council’s Terms &amp; Conditions of employment are available upon request. Please contact our recruitment team via </a><a href="mailto:adverts@iow.gov.uk" target="_blank">adverts@iow.gov.uk</a> if you would like to receive a copy.&nbsp;The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a <a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank">Disability Confident Employer</a>. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email <a href="mailto:callcentre@iow.gov.uk" target="_blank">callcentre@iow.gov.uk</a>. Only applications submitted online by the closing date will be accepted.We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable. Closing Date: 29th October 2024

Housing Needs and Support Manager

County Hall, Newport and agile (Working from home)Grade 8, £28,594.00 to £31,364.00 per annumContact: Jem Seaward at 01983 821000 ext. 6929.Vacancy Reference: 2024_1017Closing Date: 29/10/2024Contract Type: PermanentHours: 37 per week Do want to make a difference to housing on the Island? We are looking for an enthusiastic and dedicated Homeless Reduction Officer to join our caring, dynamic, and knowledgeable housing team. This role is integral to ensuring the council meets its duties under the Homelessness Reduction Act 2017 (HRA) and you will preferably have proven experience and knowledge of welfare rights and associated legislation. You will be expected to be able to make evidenced and informed statutory homeless determinations under the HRA and understand the duties that this entails. Integral to this will be the ability to offer advice, guidance, support, and advocacy on all aspects of housing needs.&nbsp;The successful candidate will:Have proven experience of working in a housing advice or homeless environment or be able to demonstrate that you have transferable skills, knowledge, and passion for the role.Able to manage a caseload and will be committed to understanding the multiple complexities that can have an impact on homelessness.Have excellent communication, assessment and relationship building skills.&nbsp;The ability to work closely with colleagues and other services building upon existing relationships with wider partners.If you feel that you could thrive in this exciting opportunity to shape housing delivery on the Island and bring essential skills that will allow our team to flourish and achieve our goals then take advantage of this unique opportunity by applying today, we will look forward to hearing from you! For further information or an informal discussion, please contact Jem Seaward&nbsp;at 01983 821000 ext. 6929.&nbsp;PLEASE NOTE: Out of Hours Standby and Call OutYou will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management. &nbsp;Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document.Please click here to view the Isle of Wight Council’s <a href="https://www.iow.gov.uk/documentlibrary/view/care-close-to-home-strategy-adult-social-care-" target="_blank">Care Close to Home Strategy</a>.Join #TeamIWC and you'll receive our staff benefits package, including: -&nbsp; Annual leave entitlement of 32 days p/a PLUS public holidays!-&nbsp; Local Government pension scheme-&nbsp; Discounted Solent ferry travel-&nbsp; Island bus network discount-&nbsp; Cycle to work scheme-&nbsp; Staff parking permit scheme-&nbsp; Discounted island sports &amp; leisure gym membership-&nbsp; National and local discounts &amp; benefits schemes-&nbsp; Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)- Travel allowance may be available if commuting from the mainland (subject to criteria) The Isle of Wight Council currently does not have a license to sponsor overseas workers.&nbsp;Find out more about working for the Isle of Wight Council and living on the Island <a href="https://www.iow.gov.uk/council-and-councillors/jobs-and-careers/" target="_blank">here</a>. The Isle of Wight Council protects its employees from discrimination and this is supported by the <a href="https://iwc.iow.gov.uk/documentlibrary/view/unacceptable-behaviour-policy" target="_blank">Unacceptable Behaviour Policy</a>,&nbsp;<a href="https://iwc.iow.gov.uk/documentlibrary/view/employee-code-of-conduct3" target="_blank">Employee Code of Conduct</a>&nbsp;and&nbsp;<a href="https://iwc.iow.gov.uk/azservices/documents/2590-Values-Behaviour-Framework-2019-IOW-Council.pdf" target="_blank">Behaviours Framework</a>. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.<a>The Isle of Wight Council’s Terms &amp; Conditions of employment are available upon request. Please contact our recruitment team via </a><a href="mailto:adverts@iow.gov.uk" target="_blank">adverts@iow.gov.uk</a> if you would like to receive a copy.The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a <a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank">Disability Confident Employer</a>. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.<a>If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email </a><a href="mailto:callcentre@iow.gov.uk" target="_blank">callcentre@iow.gov.uk</a>. Only applications submitted online by the closing date will be accepted.We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable. &nbsp;Closing Date: 29th October 2024

Homelessness Reduction Officer

At Peabody, we believe in creating a safe, caring, and connected community where everyone has the support they need to live independently, with dignity and respect. As a Scheme Manager, you will have the opportunity to live out our values: Be Kind, Do the Right Thing, Celebrate Diversity, Love New Ideas, Keep Our Promises, and Pull Together in a meaningful way. This role will place you at the heart of an older people's housing scheme, where your compassion and commitment to resident well-being will drive the work, you do. You'll be supporting residents to maintain their independence, while ensuring their safety and security. By working closely with them, you'll help resolve repairs and maintenance issues, manage risks, and safeguard their overall well-being. You'll need to be a natural communicator, confident in building relationships across the organisation and with external agencies. Your ability to listen with empathy, coupled with a keen eye for detail, will enable you to continuously assess residents' needs, ensuring they receive the right level of care and support. We trust you to make the right decisions, managing queries and resolving concerns promptly. As part of your role, you'll take ownership of maintaining accurate records, complying with regulations, and ensuring that the schemes remain safe, secure, and welcoming. We are looking for someone who not only takes pride in the physical upkeep of the scheme but is passionate about fostering community spirit. You'll organise activities that promote well-being, encourage participation, and make the schemes feel like home, not just a place to live. We celebrate diversity and are committed to creating an inclusive environment for both our residents and staff. You'll be supporting individuals from a wide range of backgrounds, which requires an understanding of equality, diversity, and inclusion, and a deep respect for each person's unique journey. Success in this role means ensuring residents feel valued, respected, and empowered in their homes. It means maintaining a high standard of cleanliness, safety, and security, while also fostering a lively, engaging community where residents can thrive. If you're someone who enjoys working independently, taking initiative, and balancing multiple priorities, this role could be perfect for you. You'll be supported to develop professionally and personally, with regular opportunities for training and development. Join us and help us keep our promises to the people we serve, working together to create brighter, more secure futures for all. Key Requirements: <ul> <li>Experience in housing management, supporting vulnerable adults, and risk assessments.</li> <li>Strong communication skills, with an ability to build meaningful, professional relationships while maintaining appropriate boundaries.</li> <li>Competency in IT and Microsoft Office, with a focus on accuracy in maintaining records and reports.</li> <li>Knowledge of equality, diversity, and inclusion, and a commitment to ensuring these principles are at the heart of our services.</li></ul>If this role excites you, we'd love to hear how you'll bring our values to life through your work. Apply now and join us in making a real difference! Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday plus bank holidays</li> <li>Two additional paid volunteering days each year</li> <li>Family friendly policies</li> <li>Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal</li> <li>4 x Life Assurance</li> <li>Up to 10% pension contribution matched 1:1</li></ul>The role will require an enhanced DBS check, and you'll need a UK driver's licence and access to an insured vehicle. Ready to apply? Please click 'apply now', submit your CV and a bit about why you are the right person for the role. If you need to ask us anything else at all, feel free to drop an email to Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Interviews are due to take place week commencing the 22 and 28 October. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Scheme Manager

About the role This is an exciting time to join our Housing Solutions service! Following the creation of West Northants Council in 2021, we are on a journey of shaping what the new Housing Solutions service looks like. West Northants is a great place to work, with a focus on career development, wellbeing, flexibility and support. This is an opportunity for you to take the next step on your career journey in a supportive environment. Please note, this is a part-time role for 16 hours across 2 days. What will you be doing? Working alongside our colleagues in the Temporary Accommodation Team, you'll deliver a high quality, responsive and customer focused housing management and lettings service for homeless households living in temporary accommodation, ensuring all homes are well managed, maintained in a safe and habitable condition, and meet all statutory requirements. You will be allocating temporary accommodation and supporting residents of temporary accommodation to sustain their accommodation. Please note, this is a part-time role for 16 hours across 2 days. About you You don't need experience across all aspects of the job as that will form part of your development journey, but you will need experience of managing temporary accommodation, supported housing or social rented housing, as this is central to the role. You'll need to have a solutions driven and adaptable approach to working, thrive in a busy environment with a positive approach to challenges! You will have previous experience of using your excellent communication skills to support a wide range of people who may present with complex and challenging behaviour, and you will be able to use empathy to support customers in a sensitive and appropriate manner. You will be able to smoothly manage the temporary accommodation processes whilst being able use your own initiative to 'think outside of the box'. You will work effectively in a multi-agency framework to meet the needs of your customers, and you will be able to work well under pressure to meet targets and deadlines. Our benefits We offer a wide range of benefits to our employees, these include: <ul> <li>Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li> <li>Cycle to Work scheme. </li> <li>Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li> <li>Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li> <li>Car Lease scheme</li> <li>Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.</li> <li>Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li> <li>Ongoing training and development opportunities.</li> <li>A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li> <li>Our West Ways of Working - We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li> <li>Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li> </ul>About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a> We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive.

Temporary Accommodation Officer

About the role Having completed the restructure of Private Sector Housing and now operating as one team, West Northamptonshire Council is currently seeking to appoint a Housing Enforcement Officer to join its successful Private Sector Housing Team. Whilst the posts are aligned to either Enforcement and Regulation Teams, but the successful Officers will have the opportunity to experience both. The Team have been turning heads and getting results in ensuring that the Private Rented Sector is providing safe and sustainable accommodation, unsafe and unlicensed properties are brought back into compliance, and that those who seek to benefit from criminal, rogue and irresponsible behaviours are dealt with in line with the Council's enforcement regime. What will you be doing? Working across the Private Sector housing functions, you will undertake inspections of Houses in Multiple Occupation (HMO) using the Housing Health &amp; Safety Rating System (HHSRS) to identify disrepair, other non-compliance with local and statutory requirements and breaches of management standards. Where necessary, you will take action to ensure compliance, which will include preparation of statutory notices, orders and demands in accordance with prescribed forms and procedures. Great communication skills are key, as you will be working with several key partners, including the Police, Fire and Rescue, Immigration, HMRC and others, to ensure residents are safeguarded and afforded safe accommodation. You will also have great attention to detail which will aid your preparation of paperwork for civil penalty offences and legal statements to represent the Council in First Tier Tribunal-Property Chamber (Residential Property) appeals. This role offers hybrid-working, 2 days working from home and 3 days out across West Northants, carrying out inspections. For this reason, a UK driving license and access to a vehicle are essential. About you To be successful in the role you will already hold, <ul> <li>A degree in Environmental Health or related subject, or be able to demonstrate significant experience in Private Sector Housing regulation;</li> <li>Certificate of competency in application of the HHSRS regime.</li> <li>Knowledge of the Housing Act 2004, the Housing Health and Safety Rating System (HHSRS), and the local authorities regulatory and enforcement powers in relation to HMOs and private sector housing conditions.</li> <li>Significant experience in applying the Housing Act 2004, including preparing enforcement cases through to First Tier Tribunal or Magistrates Court.</li> </ul>In addition, you will have <ul> <li>Confidence and passion to succeed in ensuring that our residents have safe and sustainable accommodation across the private rented sector </li> </ul>For further information or to discuss the role, please contact Chris Stopford, Head of Private Sector Housing (mobile 07585 120349, or email to <a href="mailto:chris.stopford@westnorthants.gov.uk" target="_blank">chris.stopford@westnorthants.gov.uk</a> ). Our benefits We offer a wide range of benefits to our employees, these include: <ul> <li>Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li> <li>Cycle to Work scheme. </li> <li>Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li> <li>Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li> <li>Car Lease scheme</li> <li>Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.</li> <li>Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li> <li>Ongoing training and development opportunities.</li> <li>A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li> <li>Our West Ways of Working - We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li> <li>Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li> </ul>About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a> We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> JD - Housing Enforcement Officer - September 2024.pdf </li> </ul>

Housing Enforcement Officer

About the role This is an exciting time to join our Housing Solutions service! Following the creation of West Northants Council in 2021, we are on a journey of shaping what the new Housing Solutions service looks like. West Northants is a great place to work, with a focus on career development, wellbeing, flexibility and support. This is an opportunity for you to take the next step on your career journey in a supportive environment. What will you be doing? Working alongside our colleagues in the Temporary Accommodation Team, you'll deliver a high quality, responsive and customer focused housing management and lettings service for homeless households living in temporary accommodation, ensuring all homes are well managed, maintained in a safe and habitable condition, and meet all statutory requirements. You will be allocating temporary accommodation and supporting residents of temporary accommodation to sustain their accommodation. About you You don't need experience across all aspects of the job as that will form part of your development journey, but you will need experience of managing temporary accommodation, supported housing or social rented housing, as this is central to the role. You'll need to have a solutions driven and adaptable approach to working, thrive in a busy environment with a positive approach to challenges! You will have previous experience of using your excellent communication skills to support a wide range of people who may present with complex and challenging behaviour, and you will be able to use empathy to support customers in a sensitive and appropriate manner. You will be able to smoothly manage the temporary accommodation processes whilst being able use your own initiative to 'think outside of the box'. You will work effectively in a multi-agency framework to meet the needs of your customers, and you will be able to work well under pressure to meet targets and deadlines. Our benefits We offer a wide range of benefits to our employees, these include: <ul> <li>Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li> <li>Cycle to Work scheme. </li> <li>Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li> <li>Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li> <li>Car Lease scheme</li> <li>Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.</li> <li>Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li> <li>Ongoing training and development opportunities.</li> <li>A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li> <li>Our West Ways of Working - We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li> <li>Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li> </ul>About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a> We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> Temporary Accommodation Officer - Job Description.pdf </li> </ul>

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Support Officer - Part Time Banbury £13,061 - £13,748 per year 18.75 hours per week - Monday to Wednesday We have a great opportunity to join our Housing 360 team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light. During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks. The role of Housing Support Officer will include: <ul> <li>Completing property inspections</li> <li>Completing health and safety compliance checks</li> <li>Updating resident information forms </li> <li>Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team</li> <li>Extensive travel throughout the geographical area covered</li></ul>Skills and experiences: <ul> <li>Previous experience within either customer service or property inspection.</li> <li>Knowledge of compliance and health and safety</li> <li>Great organisation skills and ability to manage and prioritise your own diary</li> <li>Clear communication skills</li> <li>Ability to complete tasks within set deadlines</li> <li>Competent using mobile technology to complete worksheets</li> <li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£13,061 per annum (rising to £13,748 per annum after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £26,122 based on 37.5 hours per week rising to £27,497 after 12 months service and subject to satisfactory performance To view the job profile please click here (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Support Officer - Part Time

About the role: An exciting opportunity has arisen in our Neighbourhood Team. We have recently undergone a review of our housing services, transforming our neighbourhood and tenancy support services by bringing them under one team to ensure our services are more closely aligned and can respond to customer demand. We are looking for an experienced Housing Manager who can lead a multi disciplined tenancy and neighbourhood service at Cottsway. You will have proven experience and a background in the development and delivery of excellent tenancy and estate management services. You will lead a busy team of Housing professionals ensuring the delivery of an efficient, innovative and value for money service to our customers. Working collaboratively with other teams, you will be solution focused to ensure the delivery of a seamless tenancy and neighbourhood service, whilst inspiring colleagues to provide an exceptional customer experience. What you'll do: <ul><li>Lead the Neighbourhood Team in the delivery of accessible and responsive customer focused tenancy, neighbourhood and estate management services.</li><li>Take responsibility for the delivery of the Anti-social Behaviour (ASB) service across the organisation, supporting team members to follow policies, positive interventions and effective case management whilst delivering against performance targets.</li><li>Lead in the delivery of an efficient operation of our voids and lettings service for all properties and assets to minimise void turnaround times and rent loss. </li><li>To oversee the delivery of a tenancy support service which responds to customer need and creates opportunities for customers to access support through comprehensive assistance and information with tenancy sustainment at the core of its delivery.</li><li>Negotiate, procure and monitor contracts for landscaping, cleaning and other tenancy and estate services, ensuring contractor performances operate at the appropriate levels in order to deliver excellent standards for our customers. </li><li>Deliver housing and tenancy services in accordance with our legal obligations. </li><li>Support the Neighbourhood Team in ensuring our customer service standards are met and enhanced through feedback and service improvement mechanisms.</li></ul>What we are looking for: <ul><li>A proven background in Leading Tenancy and Neighbourhood services and have expert knowledge of relevant housing/tenant/landlord/ASB legislation, law and good practice.</li><li>An excellent communicator across all channels.</li><li>A good problem solver and able to find solutions to support team members and colleagues to resolve complex issues.</li><li>Experience of managing budgets and the ability to monitor and produce KPI's reports and other performance data.</li><li>Can develop collaborative partnerships with statutory agencies in particular local authorities, Police and other services to support effective neighbourhood management and who can cultivate and sustain relationships with key partners.</li><li>A full driving licence with use of a vehicle is essential.</li></ul>A DBS check will be required for the successful applicant as part of our pre-employment checks. In addition, you'll work flexibly to meet deadlines where appropriate and must be prepared to attend evening meetings as required, including responding to occasional out of hours emergencies. For an informal chat about the position please call Wendy Hardy, Head of Housing, on 07827 449233. In return, we provide: <ul><li>A pension scheme with a minimum employee contribution of 3%, matched by a generous employer contribution of up to 10%. </li><li>Holiday entitlement starting at 25 days rising to 28 days after 2 years, plus bank holidays. </li><li>A flexible working policy to support agile working. </li><li>A discounted corporate gym and swimming membership, electric vehicle lease scheme and Costco membership.</li></ul>Working for us Cottsway is a great place to work with a friendly, supportive and enthusiastic team dedicated to providing quality homes in thriving communities. We support and develop our people because we know that it is through them that we deliver the high standards of service that our customers say we provide. Based in the market town of Witney, we offer: <ul><li>Competitive salaries and a range of benefits.</li><li>Support agile working.</li><li>Guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. We are signed up to the Disability Confident Committed scheme.</li><li>Value people from a wide range of backgrounds and experience - whether you are an experienced housing professional or simply have an interest in working in our sector. </li></ul>About Us: We are proud to put our customers at the heart of everything we do. Our guiding purpose is: "Together we are turning houses into homes, growing and building stronger communities and making a positive difference to people's lives." Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire. We own and manage over 5,800 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 12,000 customers.

Tenancy and Neighbourhood Housing Manager

About Us We are proud to put our customers at the heart of everything we do. Our guiding purpose is: "Together we are turning houses into homes, growing and building stronger communities and making a positive difference to people's lives." Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire. We own and manage over 5,800 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 12,000 customers. Working for us Cottsway is a great place to work with a friendly, supportive and enthusiastic team dedicated to providing quality homes in thriving communities. We support and develop our people because we know that it is through them that we deliver the high standards of service that our customers say we provide. Based in the market town of Witney, we: • Offer competitive salaries and a range of benefits. • Support agile working. • Guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. We are signed up to the Disability Confident Committed scheme. • Value people from a wide range of backgrounds and experience - whether you are an experienced housing professional or simply have an interest in working in our sector. About the role We are looking for an experienced housing professional to be the face of Cottsway delivering a comprehensive housing management service to our customers. You will report directly to the Tenancy and Neighbourhood Housing Manager and will be part of a dedicated team of Neighbourhood Housing Officers within a busy team. You will work in a mobile way, meeting with customers face to face providing a tenancy and neighbourhood management service. You will ensure an excellent standard of service delivery and customer focus to a defined patch of mixed tenure properties. These will include rented general needs, independent living, shared ownership, and leasehold properties. You will be responsible for estate management including monitoring grounds maintenance and communal cleaning services, voids, new tenancy creations, (sign-ups), changes of tenancy, tenancy support and management, nuisance, and anti-social behaviour cases. Resident involvement, along with the handling of service charge queries from customers. What we are looking for: • To be successful you will have specialist knowledge and experience in housing and neighbourhood management, along with current knowledge of housing law relating to tenancy agreements and tenancy management. • Excellent customer service delivery and ability to communicate with a range of customers is essential, bringing diplomacy, sensitivity, and tact to handling challenging situations. • Resilience and able to manage conflicting priorities and a busy workload to a high standard. • Proven problem solving and decision-making skills. • Experience of using IT systems to record and analyse data. • A full driving licence with use of a vehicle is essential. A DBS check will be required for the successful applicant as part of our pre-employment checks. In return, we provide: • A pension scheme with a minimum employee contribution of 3%, matched by a generous employer contribution of up to 10%. • Holiday entitlement starting at 25 days rising to 28 days after 2 years, plus bank holidays. • A flexible working policy to support agile working. • A discounted corporate gym and swimming membership, electric vehicle lease scheme and Costco membership. For an informal chat about the position please call Wendy Hardy, Head of Housing, on 07827 449233.

Neighbourhood Housing Officer

Position: Leasehold Management Officer Location: Advance Primary Office (Witney or Leicester) Hours: 35 contracted hours per week Salary: £36,100.38 per annum plus geographical allowance of £1,051 (dependant on location) and car allowance of £2,280 per annum Closing Date: Monday 21st October 2024 Job ref: 4225 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? We have an exciting opportunity for a Leasehold Management Officer at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living. Advance currently offers a unique shared ownership service directed at people with long term disabilities. We have delivered over 770 properties over the last 30 years for people to buy a share in and we are aiming to increase this by 40 in the next 12 months. The Leasehold Management Officer's role is to undertake the following duties: - Maintain management agreements &amp; leases, lead on lease queries, oversee the management of section 20 processes and lead on conveyancing matters as required. You will also be responsible for the management of a Leasehold Assistant, and you will work closely with a team of Regional Housing Officers who manage our shared ownership properties. The role covers all our housing in England (South and Midlands). The role also entails working in some exciting partnerships and it is ideal for anyone who has skills that can engage with commissioners and organisations that want to deliver the same outcomes as Advance. If you want to join a team and organisation that is progressive and forward thinking and you have a will to help support people become more independent while also developing, your career then this role is the one for you. About the candidate: Experience in Leasehold Management is essential as we are looking for the right candidate who has the aptitude and is willing to develop their skills in social housing. <ul><li>Able to ensure Customer Services, Property Services and Tenancy and leasehold team provide an effective and responsive service that is regulatory and legally compliant</li><li>Able to be the lead officer for the implementation of the leasehold services improvement plans</li><li>Able to process all stair casing applications from enquiry through to completion</li><li>Able to respond to more complex enquires from owners, solicitors and external interested parties </li><li>Able to provide expert advice on complex leasehold issues</li><li>Able to provide updated reports and communications to the management as required</li><li>Able to ensure all teams within Advance deliver leasehold services in line with set performance standards and policies</li></ul>There will be some travel required but the majority of the role will be office based in our Witney or Leicester Offices. For more information about the role please contact, Ronan Browne on 07702558319 or Email: <a href="mailto:ronan.browne@advanceuk.org" target="_blank">ronan.browne@advanceuk.org</a> About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: <ul><li>Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)</li><li>Sector specific training is provided as part of induction plus opportunities for professional development</li><li>Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more</li><li>Long service awards payable in 5 year increments</li><li>Golden Hello/refer a friend receive up to £500</li><li>Cycle to work scheme</li><li>Access to our Employee Assistance Programme</li><li>Free DBS (Disclosures and Barring Service)</li><li>Excellent opportunities to progress your career within Advance</li><li>Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)</li></ul>Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing &amp; Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVSPOT

Leasehold Management Officer

Job Introduction We're seeking someone with significant leadership experience within social housing to join us as Head of Housing Operations. This is a senior role where you'll provide strategic vision and operational leadership across a range of teams including neighbourhood, engagement and housing allocations. You'll motivate colleagues and inspire outstanding performance that places the customer first whilst ensuring value for money. Housing Operations is part of our overall Adult Services area, so you'll be improving outcomes for vulnerable people. This is a time of opportunity and challenge within social housing, with new customer standards and regulatory requirements. You'll be involved in shaping our offer to our 14,500 tenants in 11,000 Milton Keynes City Council homes. Main Responsibility <ul> <li>Lead our neighbourhoods and allocations teams.</li> <li>Manage budgets creatively.</li> <li>Demonstrate excellent written and verbal communication, expert knowledge in government policy, proposals, directives and legislation relating estate management, tenancy services and the operation of the housing register.</li> <li>Manage our housing register to make best use of our housing stock.</li> <li>Work with our Housing systems to team to improve business processes and drive efficiency.</li></ul>The Ideal Candidate <ul> <li>A degree level qualification and/or significant relevant experience in a senior leadership role in social housing. If you do not hold a degree in housing management, you will be willing to study for one.</li> <li>Can inspire others to deliver excellence to customers.</li> <li>Ability to explain complex information to a range of audiences.</li> <li>Able to promote and maintain a culture of collaborative and consultative working between services, council members, internal colleagues, and external partners.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul> <li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li></ul><ul> <li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li></ul><ul> <li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li></ul><ul> <li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li></ul><ul> <li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Head of Housing Operations

The Vacancy FRONTLINING FUTURES We're on the hunt for an Assistant Communities Housing Officers to support our awesome and proactive Communities Team! Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver 'Great Places', Great Services', and 'Great Tomorrows'. You're truly customer focussed and ready to deliver a front facing broad range of services to our customers across the Daventry, East Midlands Area. Using your practical knowledge and problem-solving you'll be providing a customer-focussed approach while providing support and tackling estate management and anti-social behaviour issues. You'll assist the Communities Housing Officers in supporting our customers and their families, so you'll need that natural resilience of yours as you navigate your way through this exciting step on your career journey. You'll find with Futures the perfect platform to showcase your attention to detail and your passion for housing. The variation you're looking for in a role is right here as you'll also be active within our communities, completing inspections, walkabouts and attend accompanied viewings to name but a few! A few key points from our role profile: <ul> <li>Work alongside communities, voluntary groups and partners to achieve the aims and objectives of our Community Engagement Strategy; Develop and maintain effective relationships with partner agencies.</li> <li>Effectively deal with enquiries received from customers in a timely manner offering advice, signposting or hand-on to the most relevant officer/service</li> <li>Ensure records and documents are uploaded promptly on the appropriate electronic filing systems.</li> <li>Support the Tenancy Management Officer with recording and processing tenancy management requests, including undertaking home visits for tenancy assignments, mutual exchanges and successions, ensuring they are actioned in a way which demonstrates effortless customer experience.</li></ul>Futures who? We're a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is 'Great places, great services, great tomorrows'. We're an Investors in People Platinum employer and our people tell us they love working here. Sounds like me, so what are you offering? If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits with a big emphasis on health and well-being. To support your work life balance, in addition to 25 days holiday a year plus bank holidays, we also promote the chance to buy and sell holiday throughout the year. Your working week will be 37 hours. To start your Futures Journey take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date. Who we are Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job. Flexible Accountable Customer Centric Trusting Supportive

12 Jobs in Bodicote, Banbury, UK