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Package Description Job Title: Senior Housing Officer (Supported Living) Location: Northwest (with travel across England and Wales) Salary: £35k - £40k DOE Car allowance: £3600 P/A Hours: 37.5 hrs Working pattern: Mon - Fri - Field and home based Who are Keys Group? Keys Group brings together five leading UK providers of specialist education, care and activities - Accomplish, Keys, Peak, Alfa and ADHD 360 - to support over 2,000 children, young people, adults and families across England and Wales. We deliver care through residential homes, schools, supported living and community-based services, creating safe, nurturing and ambitious environments where everyone can thrive. About the Role We are looking for an experienced Senior Housing Officer to join our Supported Living team in the Northwest, with responsibility for services across England and Wales. This field-based role involves managing a small team of Housing Officers, delivering high-quality supported housing services, and providing expert housing and welfare benefits advice to Supported Living clients, with a significant amount of travel across England and Wales. Key Responsibilities <ul><li> Lead and support a small team of Housing Officers, setting objectives and monitoring performance. </li><li> Promote a positive, collaborative team culture. </li><li> Provide expert, person-centred housing and welfare advice to Supported Living clients. </li><li> Resolve tenancy, debt, and housing-related issues, staying up to date with laws and best practice. </li><li> Conduct field-based work, manage caseloads, and maintain accurate records. </li><li> Train teams and empower clients to sustain their tenancies. </li><li> Build partnerships with internal teams and external stakeholders. </li><li> Contribute to policy development and apply sector knowledge to improve services. </li></ul> About you: <ul><li> Essential: Full clean driving licence and access to own vehicle. </li><li> Essential: Degree in housing, social sciences, law, or equivalent, with significant housing experience, ideally in Supported Living and in a management or supervisory role. </li><li> Essential: Strong knowledge of housing law, policy, and best practice in England and Wales. </li><li> Essential: Excellent communication, problem-solving, and leadership skills. </li><li> Essential: Ability to manage complex caseloads independently. </li><li>Desirable: Experience supporting vulnerable people with complex needs.</li><li>Desirable: Knowledge of trauma-informed and psychologically informed practice.</li><li>Desirable: Experience implementing Tenancy Satisfaction Measures.</li><li>Desirable: Experience conducting SHIP inspections in specialist supported accommodation.</li></ul>Why join Keys Group? <ul><li>Salary - up to £40,000 per annum</li><li>Car Allowance: £3600 Per annum</li><li>Flexibility - Hybrid working pattern</li><li>Annual Leave - 33 Days annual leave, inclusive of bank holidays</li><li>Career Progression - We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation</li><li>DBS Check - we cover the cost of your DBS check and subsequent renewals</li><li>Ongoing Training and Development - Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career</li><li>Pension Scheme - start growing that pot for a healthy and happy retirement</li><li>Wellbeing Support, Advice and Guidance - via our Employee Assistance Program though an online portal or over the telephone</li><li>Staff Referral Scheme - earn a generous bonus for spreading the word and referring a friend to join our team</li><li>EPIC Awards -All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer</li><li>Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car - available via a Blue Light card and out HAPI app, save up to 50% with certain retailers</li></ul>Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS). Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues. As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Senior Housing Officer

<ul><li>Person-Specification_TA_Housing_Officer</li><li>Job-Description_TA_Housing_Officer</li><li>Conditions_of_Service_-_CVP0525</li></ul>To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so. You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire. Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace. Come join us and be part of our success. Do you enjoy working in a fast paced and busy environment? Do you have excellent organisational and communication skills? If yes, you may be the person we're looking for! The Temporary Accommodation team provides support to homeless families who are owed a duty by the Council. As a Housing Officer you will be responsible for managing customers in their home from sign up to move out. You must be able to manage your time, effectively prioritise and thrive in a reactive and faced paced environment where no two days are the same. If you have excellent communication skills and a desire to support vulnerable households, we'd love to hear from you. Please note that this role is fully office based and home working will not be considered. Closing Date: Friday, 30th January 2026 at 23:59pm Interview Date: 16th February 2026 At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: Ann Lowe <a href="mailto:Ann.Lowe@knowsley.gov.uk" target="_blank">Ann.Lowe@knowsley.gov.uk</a> 0151 443 2151 Lynnie Hinnigan <a href="mailto:Lynnie.Hinnigan@knowsley.gov.uk" target="_blank">Lynnie.Hinnigan@knowsley.gov.uk</a> At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce. See the benefits of working for Knowsley MBC <a href="https://www.knowsley.gov.uk/yes" target="_blank">https://www.knowsley.gov.uk/yes</a>. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants. Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages. Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted. Salary range <ul><li>£32,061 - £33,699 per year</li></ul>

Temporary Accommodation Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Manchester Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: James O'Brien | <a href="mailto:James.obrien@cgl.org.uk" target="_blank">James.obrien@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £32,597 - £36,363 per annum. 37 hours per week Temporary until 31st March 2027 We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: You'll play an important part in supporting the prevention of homelessness across the borough. You will hold a caseload, working closely with your customers to prevent or relieve the challenges they face, working with a range of customers. You'll build up an effective rapport with customers, taking an asset-based approach to identifying the root cause of homelessness, and ensuring a holistic approach to meeting any support needs to help customers sustain future accommodation. You will provide practical and emotional support to people who are facing homelessness, applying the legislation with a significant focus around prevention. You will help your customers recognise and address any support needs, and assist them to achieve long term, sustainable housing. You will collaborate with a range of partner agencies to build solid relationships leading to excellent outcomes for your clients. You will take a proactive approach to promoting awareness of homelessness and identifying any new opportunities amongst wider services to prevent homelessness. About you: Passionate about tackling homelessness, you will use your excellent communication skills to build and develop great relationships across a variety of stakeholders. You will be a highly motivated, caring individual with an ability to inspire others. You will have knowledge of the Homeless Reduction Act, and also Wigan Council's commitment to improving outcomes for our residents. You will be proactive in your approach, exploring opportunities, and identifying challenges, linking in with other Local Authorities to develop best practice. You will demonstrate positivity and commitment, when faced with complex and challenging circumstances with a clear focus on achieving the best outcomes possible for your client group. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Homeless Solutions Team focus on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact For further information, please contact Joanne Hurst on 01942 487732 or <a href="mailto:Joanne.Hurst@wigan.gov.uk" target="_blank">Joanne.Hurst@wigan.gov.uk</a> Interview dates: Priority Candidates:25/2/26 All other Candidates:27/2/26 To view the details relating to this position, please click the links below:

Homelessness Solutions Officer

There is no better time to start a career within residential childcare than now! Would you like secure employment where you can progress your career? If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today! Children's home Ribbleton are recruiting for a Assistant House Manager. We are looking for an enthusiastic and highly motivated Assistant House Manager-to become an integral part of our support team. In this role, you will support and care for our young people and be responsible for a small staff team. Please note, for this role we are only able to consider candidates with a full UK driving licence and access to a vehicle. Our benefits include... <ul><li>Exclusive access to reward and discount scheme</li><li>Comprehensive induction</li><li>Commitment to your ongoing training and career progression</li><li>Pension scheme</li><li>Paid for enhanced DBS</li><li>Wellbeing support</li><li>Cycle to work scheme and more!</li></ul>As part of Aspris Children's Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills, and life experience and in return we will give you all the training and support you need to progress. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need to become a dynamic Assistant House Manager. A Level 5 qualification in Children and Young People is essential for this role and you should be willing to study towards the Level 5 Diploma. The ideal candidate will have experience and the following characteristics to be successful in this role: Resilience - We support some of the most vulnerable children in society who have varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties so there will be times where your resilience is challenged. Communication - Communicating with our young people is vital to understand their needs. Positive working relationships, good teamwork and communication plays a key part in ensuring important information is relayed to other staff. Organisation - Overseeing the effective implementation of care and independence programmes for our young people through the effective line management of the staff team, and manage shift patterns on a rota basis. Caring - Our young people require the best care we can offer. If you are a naturally caring and compassionate person, this is the role for you. Attentive - No young person is the same so being attentive to understand them and identify areas where we can support is important. Above all, we provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most. If you want to progress your career in Children services, Aspris will help you get there. Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure &amp; Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

Assistant House Manager

Grade: F scp17 £31,022 to scp23 £34,434 plus essential car user allowance. Contract: 12mth Fixed Term - 22hrs per week. Role specifics: Must hold full UK driving licence and be 18yrs or over. Unfortunately, we are unable to offer sponsorship for this role. Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible The Role To assist and support the delivery of a high- quality Housing Options &amp; Advice Service for homeless persons, those threatened with homelessness and others in housing need. Provide for all aspects of homelessness and housing advice casework from contact / initial application, assessment, decision, provision / securing of prevention and relief assistance through the delivery of statutory homelessness prevention, relief and other assistance via related policies and practices. To assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and work closely with other agencies externally &amp; internally to provide options, prevent and relieve homelessness and to provide for the needs of households. To apply for this role please upload a recent anonymised CV and provide a covering letter to explain how you meet the essential criteria of the Job Description Person Specification. Please use your covering letter to also answer the following 3 questions: 1. What is your experience of working withing homeless legislation 2. What tools/interventions may you think of using to prevent someone becoming homeless 3. What are the challenges that are faced when trying to assist in securing accommodation. About You We're looking for a proactive team player with strong communication and networking skills to build positive relationships and empower customers to address their housing needs. You'll have a solid understanding of housing issues, homelessness legislation, and related services, alongside excellent casework and assessment skills. The ability to manage your own caseload, prioritise effectively, and make sound decisions to achieve positive outcomes is essential. About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services. Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too. Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information. For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact <a href="mailto:recruitment@bolton.gov.uk" target="_blank">recruitment@bolton.gov.uk</a>

Housing Options Officer

Initially funded for 3 years An exciting opportunity has arisen for a Housing Needs Officer to join our busy Housing Needs Team. We are seeking someone with experience of working directly with members of the public and working in collaboration with others to achieve positive results. You should have a good understanding of the issues faced by individuals who are threatened with homeless or in housing need. Ideally, you will have experience of providing frontline support to vulnerable clients facing a housing crisis, developing support or personal housing plans with clients, and applying national legislation to the decision-making process. The successful candidate will have a strong focus on the needs of the people that are seeking assistance, whilst being able to manage customers' expectations, and the ability to work effectively in a fast-paced environment. You should be a strong team player who embraces change and is able to work flexibly in order to meet the needs of the service and the people that we assist. The Council offers a generous salary, pension, holiday entitlement and exceptional work/life balance initiatives. This is an opportunity not to be missed. If you meet the essential criteria and feel you have the passion and desire to work with us, we would love to hear from you. For an informal discussion on the content of the job description or person specification, please contact Cassandra Darling on 01282 475835 How to apply Please apply via the link provided. Please note we do not accept CVs, an online application must be submitted.

Housing Needs Officer

Housing Enforcement Officer Location - Trafford Town Hall, Talbot Road, Stretford M32 0TH Hybrid working is an option - mix of home / site / office Salary range - Band 6 (£34,434) - Band 8 (£42,839) based upon 2025/26 salary scales &amp; dependent on experience / qualifications etc. Working Pattern - Monday - Friday Working hours - 36.25 per week Contract type - Fixed-term Temporary End Date - 30/03/2027 (funding provided is limited to current financial year only) Application deadline - 15/02/2026 Interview type - In person About the Role Trafford's Private Sector Housing Team have an exciting vacancy for a Housing Enforcement Officer to join the team on a 1-year fixed term contract. The team currently consists of 1 Environmental Health Officer, 3 Housing Enforcement Officers and 1 Trainee Housing Standards Enforcement Officer, who work to support the Team Leader in enforcing a wide range of legislative requirements related to private sector housing. This includes responding to complaints about poor housing conditions, inspecting private sector housing to assess potential hazards and carrying out follow up work or enforcement action to bring properties to current standards. In addition, the team license houses in multiple occupation, respond to reports of empty properties and are preparing for the implementation of the Renters Rights Act 2025. About you See role profile for full requirements. Band 6 <ul><li>Educated to minimum A Level standard or equivalent</li><li>Minimum of 12 months' experience working in a housing related field</li><li>Specialist knowledge relevant to specific areas work (e.g. housing standards)</li><li>Able to communicate effectively at all levels (verbal and written) with a variety of people from a range of backgrounds - using engaging communication and influencing styles with colleagues, managers and members of the public and communicating to customers in a clear and </li></ul>sensitive manner Band 7 (inclusive of above) <ul><li>Degree level qualification in Environmental Health / Housing (or similar)</li><li>Certificate of competency in the application of HHSRS (Housing Health &amp; Safety Rating System)</li><li>Demonstrable experience in enforcement of private sector housing</li><li>Ability to assess appropriate method of enforcement action</li></ul>Band 8 (inclusive of above) <ul><li>Significant experience in enforcement of private sector housing</li><li>Ability to motivate and supervise colleagues, sharing knowledge and learning with trainees/newly qualified colleagues</li></ul>About us Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision: Trafford - where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Additional Information You will be in possession of a current driving license and provide a serviceable car for use in connection with the duties required. Flexibility to carry out duties outside normal working hours as may be required by the nature of the service. Willing and able to travel to any administrative site within the Borough as required. Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application. Contact Details For more information about the team / role please contact Nicola Lees <a href="mailto:Nicola.Lees@trafford.gov.uk" target="_blank">Nicola.Lees@trafford.gov.uk</a> / 07890067855 About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licensed sponsor and we won't be able to support with your work visa. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment &amp; Employment Privacy Notice (trafford.gov.uk)

Housing Enforcement Officer

Position: Care Home Worker - Independent Living Shifts Available: 25 to 35 hrs per week. About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).</li> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Care Home Worker - independent living

End Date Sunday 01 February 2026 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Director, Social &amp; Supported Housing SALARY: From £83,000+ (dependent on experience) LOCATIONS: Manchester / Newcastle / Leeds HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you passionate about making a significant impact through your work? About This Opportunity We have an exciting opportunity for a Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products - helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. Candidates with previous experience in the Social &amp; Supported Housing sector will be given priority to drive this important aspect of the business going forward. What You'll Be Doing <ul><li>Developing new opportunities by originating and structuring lending solutions for housing associations and charitable providers, guiding clients through the full deal journey.</li><li>Building deep sector insight-understanding housing demand, funding structures, regulation, and the key public and private stakeholders shaping the market.</li><li>Strengthening key relationships with clients, advisers, and wider sector partners, becoming a trusted voice and ambassador for the bank.</li><li>Spotting emerging issues in the sector and identifying unmet needs or challenges, using insight to recommend strategic responses.</li><li>Evaluating solutions to determine the best fit for clients, balancing financial, operational, and social impact considerations.</li><li>Supporting planning activity by developing product, customer, and market plans informed by data and aligned to wider strategic priorities.</li><li>Driving franchise growth through the development and execution of sector-specific origination strategies that support long-term client success.</li></ul>What You'll Need <ul><li>Strong sector experience within Social &amp; Supported Housing, with clear understanding of funding models, regulation, and market dynamics.</li><li>Client relationship expertise, with the ability to build trusted partnerships across housing providers, charities, professional advisers, and sector networks.</li><li>Lending and banking knowledge, including experience supporting organisations with structured lending, deposits, and tailored financial solutions.</li><li>Strategic and analytical thinking, with the ability to interpret complex data, identify trends, and translate insight into clear recommendations.</li><li>Commercial awareness and the ability to assess financial and strategic options to deliver the right outcomes for socially driven clients.</li><li>Planning and delivery capability, developing informed customer or market plans that support both client needs and organisational priorities.</li><li>Origination and deal experience (preferred), ideally within housing associations or charitable organisations.</li></ul>About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. ; At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Director, Social & Supported Housing

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

We are looking for an experienced Neighbourhood Housing Officer (on a 12 month FTC) to join our fantastic Neighbourhood Team! Be the driving force behind great neighbourhoods - supporting residents, resolving issues, and delivering an exceptional customer experience! We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Please note, this role is on a 12 month FTC. Requirements Outline of key responsibilities... <ul><li>In this role, you'll be a key player in managing and addressing tenancy and estate management challenges, collaborating with a dedicated team. You'll oversee a caseload within a specific geographic area, taking responsibility for each case until a solution is fully reached</li><li>As the first point of contact for the Neighbourhood and Estate team, you'll handle inquiries via phone, email, and in person. You'll connect with other teams when needed to ensure that customer queries are addressed quickly and in line with our service standards and KPIs</li><li>Your proactive nature will help you investigate any potential breaches of tenancy conditions, ensuring appropriate actions are taken to resolve issues. This includes serving Notices of Seeking Possession, gathering evidence, recommending injunctions or legal actions, and attending court hearings</li><li>You'll also handle all tenancy and neighbourhood processes, including administration, while adhering to statutory timelines, policies, and procedures for mutual exchanges, successions, management transfers, settling-in visits, welfare visits, tenancy changes, notices, and more</li><li>By taking a swift and victim-centred approach to reports of anti-social behaviour, you'll work to understand the issues affecting our communities and their root causes. Your proactive efforts will help resolve and prevent anti-social behaviour (ASB) in collaboration with the Tenancy Enforcement Team Leader, providing guidance and determining when escalation is necessary</li></ul>We are looking for someone who has... <ul><li>Experience in providing excellent customer service, whether it's through phone calls, face-to-face interactions, or emails, ideally in a housing setting</li><li>An understanding of the current laws related to housing, especially landlord and tenant regulations within the realm of social housing</li><li>Self-motivated, capable of working independently while effectively planning their workload and achieving performance goals</li><li>Strong negotiation skills are essential, as you'll be handling challenging situations and working towards positive outcomes for our customers</li><li>Additionally, a valid driving license is required, as you'll need to travel between sites and conduct visits when needed</li></ul>Benefits In return, we are offering... <ul><li>An annual salary of £35,932.59 plus a car allowance of £1,545 per annum</li><li>We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds</li><li>Flexible working around a 37 hour week</li><li>Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year</li><li>Pension - between 7% - 12% dependant on individual contribution</li><li>Life assurance - a payment of X3 your salary.</li><li>Annual Flu Jab - provided each winter to all employees.</li><li>Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points</li><li>Competitive medical cashback plan</li></ul>"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Neighbourhood Housing Officer

The Vacancy Permanent, Part-Time Between 18.5 - 25 hours (Actual hours to be discussed with right candidate) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It's also means you get to be part of a thriving and forward-looking organisation that prides itself on being a great place to work. Are you passionate about promoting health and wellbeing? Do you want to make a positive difference in the lives of older adults? We are seeking a dedicated Independent Living Assistant to join our team and support customers aged 50+ in Stockport. The Independent Living Assistant will provide a varied and appropriate programme of physical / health and wellbeing promotion activities based around the needs and wishes of customers aged around 50+ living within a designated geographical area of Stockport. You will assist customers in arranging outings and events, supporting them to take the lead to ensure sustainability moving forward. A key priority of this role will be to provide a clear, obvious, and familiar avenue of support to the customers living within the allocated geographical area. You will generate and maintain regular contact, signposting any queries and support needs as appropriate. Your visibility will be maximised via your additional responsibility to monitor, inspect, and report issues sighted within the geographical area allocated to you. In addition to the above, you will assist Independent Living Officers and Seniors in the provision of a comprehensive housing management service by delivering excellent Intensive Housing Management support to all our customers. A driving licence &amp; access to a vehicle is necessary for this role. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. If you would like to find out more, contact Sophie Austin for an informal chat contact on 07356 142622 / <a href="mailto:sophie.austin@stockporthomes.org" target="_blank">sophie.austin@stockporthomes.org</a> We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 2nd February 2026 Interview Date: 16th February 2026 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Independent Living Assistant

An exciting opportunity has arisen in the Safeguarding Unit for the post of a full-time Independent Reviewing Officer (IRO). Independent Reviewing Officer Working Hours: 36 hours per week Contract Type: Permanent Salary: £50,269- £53,460 Closing Date: 25th January 2026 Interviews will take place on 28th January 2026 Now is a very exciting time to join Children's Services in Salford. We want children growing up in Salford to see and say that their city, community, and services are great and this was recognised in our last Ofsted report which rates our overall services as 'good' An excellent opportunity has arisen for a full time, Independent Reviewing Officer within Salford's Safeguarding Children and Quality Assurance Unit, based at Unity House, Swinton. The post holder will carry a caseload which meets the specifications recommended in the IRO handbook and will be expected to be proactive in their responsibilities towards ensuring the best outcomes for the children and young people in Salford they are responsible for. Why work for Salford Children Services? • Listen to what children and young people want and work hard to make sure that the services they provide help keep them safe and to achieve their wishes (Ofsted) • The workforce is stable and children and young people in Salford have sustained and meaningful relationships with consistent workers. • Staff are supported through a well-targeted and effectively delivered training programme. • Strong leadership and management. The work does not stop here. We are committed to continuous improvement. We may be 'good' but we will always have things to improve and develop further to become outstanding! There will be opportunities to deliver training programmes and contribute to the continuing practice development of social workers. Prospective candidates will be social work qualified and will demonstrate substantial experience in work with children and families, including looked after children, care proceedings and child protection, as a practitioner and in some kind of supervisory capacity. For an informal discussion about the post please contact the IRO practice manager- Rachael Rowland on 0161 603 4350 or <a href="mailto:r.rowland@salford.gov.uk" target="_blank">r.rowland@salford.gov.uk</a>. Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. <a href="https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants" target="_blank">https://www.gov.uk/government/publications/criminal-records-checks-for-…</a> If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work &amp; grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages! Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page.. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page.. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at <a href="https://www.salford.gov.uk/gdpr" target="_blank">https://www.salford.gov.uk/gdpr</a> .

Independent Reviewing Officer

Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the North West and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision in to reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or 07765226644. If you feel you are the right person for the job, and want to make a difference, we would love to hear from you. Full Job Description &amp; Person Specification Documents are included with this advert. We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment. Share this vacancy with friends and family via your socials below! Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment. St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Strategic Housing Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: This role will be floating support operating in the East of England. Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region. In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation. The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed. While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. Responsibilities and Duties: <ul><li>Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working.</li></ul>Duties: <ul><li>Ensuring properties are safe, secure and clean</li><li>Ensure accommodation is prepared and ready for occupation in accordance with company timescales.</li><li>Performing all necessary functions to manage the move in/move out process.</li><li>Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.</li><li>Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.</li><li>Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.</li><li>Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.</li><li>Meeting tight deadlines and making properties available within agreed timescales.</li><li>Inventory management of all soft furnishings and sundry items.</li><li>To keep accurate and timely records in accordance with departmental policy</li><li>To attend mandatory training and participate in staff development courses as appropriate.</li></ul>Personal Characteristics: Skills: The post holder must have the following skills: <ul><li>Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.</li><li>Extremely well organised.</li><li>Able to work well under pressure.</li><li>The ability to prioritize.</li><li>Able to work alone and part of a team.</li><li>Have an interest and willingness to train.</li><li>Network with local and national agencies.</li><li>Full and current manual driving licence.</li></ul>Knowledge: <ul><li>Experience in the social housing sector, ideally having worked with people at risk of homelessness.</li><li>Experience of supporting individuals with complex trauma and issues</li><li>Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.</li></ul>Behaviour: <ul><li>Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.</li><li>Resilient and able to deal with people who's presentation may be complex and sometimes challenging.</li><li>Methodical in approach to ensure everything is done accurately and comprehensively.</li><li>Keen to support colleagues and ensure the business is working cohesively and to the same objectives.</li><li>Keen on a strong compliance culture.</li><li>Able to work without direction.</li><li>Adaptability and being prepared to help out if circumstances require.</li><li>Keen to lead by example.</li></ul>We would expect you at all times to: <ul><li>act with integrity</li><li>act with due skill, care and diligence</li><li>act with professionalism</li><li>be open and co-operative with colleagues</li><li>act with compassion to those both within the Company and those who we support in the accommodation.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Specialist Supported Housing Officer (Float)

The Role We have an excellent opportunity to join our team as either an Independent Reviewing Officer (IRO) for our children and young people in care or as a Child Protection Conference Facilitator for our children and young people subject to Child Protection Plans. Within the role of IRO / CP Conference Facilitator you will be responsible for; <ul><li>Analysing, reviewing and supporting children and young people who are either subject to Care Plans or Child Protection Plans.</li><li>To act as consultant for social workers, managers and other agencies on child protection matters and thresholds for conferencing.</li><li>To facilitate the involvement of parents and children in making and reviewing child care plans and child protection plans ensuring that the "voice of the child" is reflected in the outcome of the process and explore opportunities to ensure that this is heard. </li></ul>About You We are looking for individuals who are highly motivated, pro-active, driven, and committed to improving the lives of children and young people. You will be experienced and confident in working in a multi-agency environment, have excellent communication skills and emotional intelligence to work with children, young people and their families. Along with the skills to chair complex meetings in a relational manner. Candidates for this role should have a minimum of 5 years post qualified in social work that includes in-depth knowledge and practice experience in child protection and children in care. We reward you with great benefits: <ul><li>Highly competitive salary with an opportunity to earn up to £1,000 extra, every year (£500 retention payment every six months)</li><li>Green fleet car scheme with NHS Fleet Solutions</li><li>Hybrid and flexible working</li><li>Excellent continuous professional development opportunities</li><li>Exciting career progression pathway</li><li>An attractive pension</li><li>Staff recognition awards and celebration events</li><li>Visible and supportive leadership</li><li>Mileage payment and town centre parking scheme</li><li>Up to 34 days annual leave with an option to buy more</li><li>Paid for Social Work England professional fees</li><li>Staff discount at popular retail and leisure sites</li></ul>Other benefits <ul><li>Work in a modern, award-winning building</li><li>Be conveniently located next to the Metrolink, bus exchange and a short walk from Rochdale train station</li><li>You're also a 10-minute drive from the M62 corridor</li></ul>What our colleagues say... Our social workers say Rochdale Council is a great place to work and their managers are supportive, approachable and listen to their ideas. Here are some further comments from our social workers... <ul><li>'We work in friendly, supportive, multidisciplinary teams'</li><li>'There are lots of easy to access training opportunities to learn and aid career development'</li><li>'We have lots of community resources available to support families'</li><li>'We are based right in the town centre office, next to M&amp;S and close to local services'</li></ul>We are making positive progress in terms of our ways to work with children, young people and families as work to deliver better outcomes for all. We are empathetic and listen to our families as we build on their strengths to work towards agreed goals. To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification. Please include reference to your qualifications that are specified on the person specification within your CV/Supporting Statement. Please ensure you anonymise your CV and supporting statement. Appointment to this post is subject to Enhanced Child workforce DBS and background checks. Unfortunately, we are unable to offer sponsorship for this role.

For almost 50 years Warrington Housing Association has been providing a broad range of affordable homes and services across the Borough. We are as passionate now as we have ever been about making Warrington a fantastic and thriving place to live. Our work is more than homes, it is about the people, it's about community, it's about taking an asset based approach to supporting tangible, long-lasting change. Our colleagues pride themselves on forging strong, productive relationships with our customers, partners and the wider community, our commitment to this is stronger than ever. Delivering on our Ambition Housing Officer F/T Permanent 35 hours Salary - £35,539.83 Warrington Housing Association is a small, registered provider, managing over 1500 homes. We have excellent customer satisfaction, low tenancy turnover and a small team who provide support and advice to help our tenants remain in their homes. Do you have the knowledge, experience and positive attitude to help WHA continue to provide excellent services to our customers and help us to achieve a C1 rating from the Regulator? We are seeking a Housing Officer with a strong commitment to supporting tenants and sustaining successful tenancies. You will ideally have experience providing advice, guidance and practical assistance, helping residents to access appropriate services and maintain their homes. Experience in tenant support, safeguarding, or working with vulnerable individuals is highly desirable. This is an exciting opportunity for a motivated, customer-focused individual to make a real difference. As part of a small, supportive team, you will be involved in a wide range of tenancy and estate management activities. From supporting residents with rent accounts and signposting to support services, to managing neighbour disputes, no two days are the same. Closing date: Monday 26th January 2026 Interviews: Friday 30th January 2026 If you believe you're the right fit and would thrive in a small organisation where colleagues feel supported and valued, we'd love to hear from you. To apply, please submit both your CV and a supporting statement detailing how you meet the role profile, the skills and knowledge you bring, and why you're eager to join our team. Applications without both documents will not be considered. No agencies please. Warrington Housing Association the Gateway 89 Sankey Street Warrington WA1 1SR email: <a href="mailto:jobs@wha.org.uk" target="_blank">jobs@wha.org.uk</a>

Housing Officer

Title: Housing Officer (Nb. This title has been used for advertising purposes only. The job title for the role on all documentation will be - Tenancy Sustainment Officer) Contract Type: Permanent - Full Time - 35 hours Salary: £32,188 per annum to £35,593 per annum (Regional salary), dependant on experience, plus ECU* allowance (if policy requirements are met) Grade: 7 Reporting Office: Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Location: Trafford/ Lancashire, Cheshire East/West, Preston and other North West locations as our new build portfolio expands Working Pattern: Monday - Friday Closing Date: 27th January 2026 - 23:00 Interview Dates: to be confirmed, in person at Nexus office in Manchester Role Profile - Tenancy Sustainment Officer.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Join the Tenancy Sustainment Team at L&amp;Q! Would you like to join our Tenancy Sustainment Team as a Tenancy Sustainment Officer (Housing Officer) and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference. Your Impact in the Role : <ul> <li> Delivering a responsive, efficient, agile, high quality and customer focused housing management service. To complete the day-to-day Housing Management function, ensuring the delivery of reliable, repeatable, and consistent services that residents value and are satisfied with. </li> <li> This role will have specific responsibilities pertaining to the delivery of Housing Management functions to our customers and supporting the Inspector (estates) with inspections in times of planned or unplanned absence.</li> <li>Supporting the Inspector (Estates) to complete building checks (including Fire Risk Actions, Removal of items in communal areas).</li> <li>Meeting performance goals against KPIs and targets.</li> <li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy management issues.</li> <li>Providing cover for other Tenancy Sustainment Officers and Inspector (Estates) to ensure consistency of service and to maintain a high level of resident satisfaction.</li> <li>Assist property services colleagues in engaging vulnerable / hard to engage residents with access</li> <li>Ensure tenancy management services delivered to residents living in Trafford and outside of the Trafford borough are of the same standard.</li> </ul> What You'll Bring : <ul> <li> Good at building relationships with people and be able to communicate well with colleagues and residents. </li> <li> Able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines. </li> <li> Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team. </li> <li> Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential. </li> <li> Able to drive and have access to a vehicle. </li> </ul>Our customers are the most important part of our business and as a member of the Tenancy Sustainment Team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. At L&amp;Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

Housing Officer - Manchester - 7416

The Vacancy Full Time, Permanent Closing Date: 30th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Strategic Asset Manager to join us! You'll implement One Manchester's long term Asset Management Strategy and you will develop our short, medium and long term investment programmes. Leading a professional team to effectively carry out active asset management, asset data management, investment planning and surveying across both the residential and commercial property portfolio, you will lead smarter services that can influence the shape and use of our assets to meet the needs of our customers now and in the future. What we're looking for: <ul> <li>Educated to degree level in a construction related discipline or equivalent through training/ experience</li></ul><ul> <li>Strong IT literacy and experience of harnessing advances in technology to change ways of working</li></ul><ul> <li>Excellent awareness and working knowledge of option appraisal models</li></ul><ul> <li>Experience of both residential and commercial property management</li></ul><ul> <li>Knowledge and experience of developing and maintaining asset management software systems;</li></ul><ul> <li>Sound knowledge of building maintenance and construction with the ability to provide technical and non-technical advice</li></ul><ul> <li>Proven experience of contracting and negotiating with clients and contracts together with a commercial and economical awareness</li></ul><ul> <li>A wider knowledge of housing law and housing strategy</li></ul><ul> <li>Good knowledge of business planning processes and lifecycle impacts on current and future budgets;</li></ul><ul> <li>Experience of staff supervision and management</li></ul>Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Strategic Asset Manager

Resident Liaison Officer - Legacy Build a Career with Purpose at Dandara Living If you're passionate about people, communication, and making a genuine difference in residents' lives, Dandara Living offers a role with real impact. Join a business where your work helps create safer homes, supports communities through change, and ensures residents feel informed, supported, and respected throughout essential building works. At Dandara Living, you'll be part of a collaborative, experienced team delivering meaningful projects across our legacy portfolio, with the opportunity to build strong relationships and take pride in the difference you make every day. About the Role This is a site-based role, primarily across Manchester, with occasional time in our Altrincham office, supporting Dandara Living's Legacy team. The Legacy team is responsible for upgrading pre-Grenfell apartment buildings to meet current building safety and fire remediation legislation. Reporting to the Client Liaison &amp; Contracts Manager, the Resident Liaison Officer plays a critical role in supporting project delivery through direct communication with residents and leaseholders. You'll act as a key point of contact on site, helping to coordinate access, manage expectations, support resident welfare, and ensure works are delivered as smoothly as possible in live, occupied environments. Alongside resident engagement, the role includes responsibility for document control processes across Legacy sites, ensuring accurate records, compliance, and robust data management throughout each project. What You Will Do • Act as the primary point of contact for residents and leaseholders on site • Support planning and programming of works in occupied apartments and communal areas • Coordinate access arrangements and assist with resident relocations where required • Carry out daily welfare checks and respond to resident queries • Deliver resident communications including letter drops, phone calls, and correspondence • Maintain and update resident query and communication trackers • Attend site meetings and provide regular progress updates to key stakeholders • Support stakeholder and expectation management across live sites • Monitor site conditions and report risks or issues promptly • Maintain high standards of housekeeping in collaboration with site teams • Manage document control processes using A Site (or similar systems) • Ensure GDPR compliance when handling resident data • Support audits and compliance tracking across all Legacy sites • Assist in identifying and mitigating health and safety risks in occupied buildings What You Will Have • Experience in a construction or site-based role • Experience working in live, occupied environments (ideally residential) • Strong communication skills with a calm, approachable, and professional manner • Confidence engaging with residents, stakeholders, and site teams • Good knowledge of health and safety and CDM requirements • Experience using A Site or similar document control systems • A construction qualification or equivalent site experience • Fire stopping experience (desirable, not essential) • A full UK driving licence, with flexibility to travel between sites What We Will Offer You Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Through Dandara Living, we design, develop, and operate award-winning residential schemes across the UK, with a growing focus on the responsible management and remediation of legacy buildings. Our in-house expertise spans land acquisition, design, development, procurement, delivery, and long-term asset management, offering exposure to the full property lifecycle. Our benefits include: • Salary between £32,000 - £37,000 (dependent on experience) • 33 days holiday plus the option to buy up to 5 more • Up to 5% matched pension scheme • 3x salary life assurance (option to increase to x4) • Employee Assistance Programme (EAP) • 24-hour Digital Doctor access • Health Assured Wisdom App • Competitive parental leave • Discounts platform with hundreds of retailers, restaurants, and gyms Working Pattern Monday to Friday, 08:00 - 17:30 (excluding bank holidays) Important note: No agency applications will be considered for this role. Any CVs received will be treated as a free gift.

Housing Officer AASC Preston &amp; Fylde Full time, 37.5 hours per week. Monday - Friday Salary: £26,906.00, plus Serco Benefits. You are required to have a valid UK driving licence for this role. A company car will be provided. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the North West of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Main purpose: <ul><li>Delivery of services required under the AASC contract to support Service Users in their Area. </li><li>Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets. </li><li>Provide welfare support and signposting to the Service Users in their care. </li><li>Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.</li></ul>Main Accountabilities: <ul><li>Ensure delivery of all core Service User support services as prescribed under the contract. </li><li>Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure. </li><li>Respond to requests for assistance and support received via the AIRE Services. </li><li>Manage incidents raised by the AIRE Services. </li><li>Deliver against the tasking schedule or as required by the Field operations manager. </li><li>Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales. </li><li>Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance. </li><li>Undertake further inspections as required (i.e. pre-dispersal). </li><li>Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP).</li><li>Complete first fix and minor repairs where identified and tasked </li><li>Maintain property standards to ensure compliance with contractual commitments and property legislation. </li><li>Accountable for following all processes, procedures, and policies under the contract. </li><li>Manage access to the IA for suppliers, visitors, maintenance etc. </li><li>Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children's safeguarding needs, etc. </li><li>Assisting with day-to-day IA operations including, daily registers, post, reception duties etc. </li><li>Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary. </li></ul>What you'll need to do the role: <ul><li>Strong experience of working in a service environment, with demonstrable knowledge of communication skills.</li><li>Knowledge/experience of working within a property related environment. </li><li>Strong interpersonal skills. </li><li>IT literate, knowledge of MS Word, Excel, etc. </li><li>Ability to manage conflict. </li><li>Strong organisational skills. </li></ul>Desirable: <ul><li>Some maintenance knowledge desirable.</li><li>Safeguarding knowledge/experience in a similar environment desirable. </li><li>Experience in a security related role. </li></ul>Why Serco: Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer: <ul><li>Salary: Competitive salaries with annual reviews.</li><li>Pension: Up to 6% contributory pension scheme.</li><li>Holidays: 25 days' annual leave plus bank holidays.</li><li>Training and development: We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li><li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>#aasc All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Housing Officer Preston & Fylde

EQUANS are recruiting for a Resident Liaison Officer to be based in Manchester. This is a fixed term (3 years) full time contact working 39 hours per week. On offer is a competitive salary and benefits package. General Overview To deliver exemplary customer care and communication throughout the delivery of a project. To be the main point of contact between the resident, site team and relevant client stakeholders. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&amp;S policies. Key Accountabilities <ul> <li> Effectively communicate with residents in line with the Resident Engagement Strategy using the agreed communication templates. </li> <li> Complete all Pre-Entry induction visits for the properties listed within the programme. </li> <li> Be aware of the Lone Worker policy and the associated Risk Register for each project. </li> <li> Identify any potential Safeguarding concerns and raise via the appropriate reporting lines. </li> <li> Prepare and maintain each week a monitor tracker for the project. </li> <li> Keep all residents fully informed regarding the programme of works regarding their home. </li> <li> Regularly visit residents to maintain communication and answer and/or resolve any issues or problems that may arise or have already arisen. </li> <li> Immediately inform the Site Manager of any issues or problems arising. </li> <li> Ensure Customer Satisfaction is captured monthly by completing the mandatory 7Day Feedback calls. </li> <li> Work closely with the Client and their representatives in ensuring good relations and information sharing is maintained. </li> <li> To be responsible for meter readings at contract and decant houses where appropriate. </li> <li> To attend site meetings or any meetings relevant to the project. </li> <li> Attend RLO team meetings. </li> <li> Community and Social Value awareness. </li> <li> To provide handover packs to residents if applicable. </li> <li> Provide support for new team members. </li> <li> Respond courteously and promptly to all customer queries and complaints. </li> <li> Respond and action all complaints in line with customer care process and accurately record all complaints on the appropriate tracker/system. </li> <li> Keep customer informed as to action taken in respect of their complaints. </li> <li> Ensure you complete all mandatory training related to your role. </li> <li> Ensure your skills and knowledge is abreast of new technologies in the industry. </li> <li> Seek out training and development opportunities for yourself and the wider team. </li> <li> Ensure implementation of all Company policies and procedures. </li> <li> Be responsible for your safety and others around you, including public protection </li> </ul>What can we offer you? On offer is a competitive salary and benefits package, which includes; <ul> <li> Pension Scheme </li> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 times annual salary </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> </ul>Who are we looking for? Key Skills <ul> <li> Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. </li> <li> Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook &amp; Teams/SharePoint). </li> <li> Good administration skills with the ability to coordinate numerous tasks during the working day. </li> <li> Competent, clear and concise writer </li> <li> Strong presentation skills </li> <li> Ability to work on own initiative </li> <li> Knowledge of decarbonisation retrofit works and the associated requirements/processes </li> <li> Hold a full clean driving license with the ability to travel to various locations in the region </li> <li> Previous liaison officer experience </li> </ul>Key Attributes <ul> <li> Confident communicator able to communicate at all levels with the ability to talk to stakeholders of various educational, social and ethnic backgrounds </li> <li> Resident focused with an excellent understanding of the client need </li> <li> Reliable, confident and have a positive, can-do attitude </li> <li> Socially and community minded underlined by commercial awareness </li> <li> Be adaptable </li> <li> Be self-motivated but must be able to work as part of a wider team </li> <li> Be organised, methodical and be able to work to deadlines in a fast paced environment </li> <li> Have an in-depth overview of what is going on with the project and site team </li> </ul> Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. EQUANS' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : 2 The Avenue, M20 2EA Didsbury United Kingdom

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Position: Care Home Worker - Independent Living Shifts Available: Bank Staff to help cover absence from sickness and holidays. About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

28 Jobs in Bolton, UK