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Job description Post Ref: CC459 Please note: Internal at risk or redeployee applicants will be seen in the first instance. We are looking for an individual who is passionate, capable, and client-focused to join the Refuge Team based in Calderdale. Calderdale Council is an equal opportunities employer and service provider. Due to the nature of the role, it is a requirement that the post holder is female and is exempt under the Equality Act 2010 Schedule 9, Part 1. The Refuge aims to help women and children fleeing domestic abuse by providing them with temporary accommodation and assisting clients to secure and move into their own accommodation, supporting them in a holistic and trauma informed way and building partnerships with external agencies. You will have previous experience of working with vulnerable people in a support environment, with an understanding of the different forms of Domestic Abuse and respond in a way that makes survivors feel heard and understood. You will be able to demonstrate that you have a good understanding of professional boundaries, safeguarding, risk assessment, and confidentiality. For further details, please refer to the role profile. The offices are based outside of central Halifax. If you would like to discuss the role, hours of work or location in more detail, please contact Sarah Battle on 07813 354867. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 10th August 2025 Interview Date: 19th August 2025 We may utilise digital interview methods. As part of our Vision (<a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a>) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working opportunities. Please not this post is not suitable for job share. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council

Domestic Abuse Housing Support Worker (Urdu & Punjabi Language Skills)

Job title: Residential Practitioner Salary: C1 - *GBP*27,711 - *GBP*30,060 (Average earning including Secure Allowance *GBP*30,379 - *GBP*32,946) Hours: Average 37 hours per week. Contract: Permanent Location: Adel Beck Secure Children Home Are you passionate about enabling young people to improve their life chances? Are you resilient and positive, a good listener and a team player? We are looking for people like you to join our team as a Residential Practitioner. At Adel Beck we care for 24 young people aged 10 to 18. They are referred to us following court proceedings, being placed on remand or sentenced to a period of detention, or because they need to be placed in secure accommodation for their own safety or the safety of others. Residential Practitioners have a central role in the daily lives and long-term outlook for the vulnerable young people at Adel Beck, who may have complex needs and display challenging behaviours. Our goal is to inspire change in attitudes, behaviours, learning and emotions. We want to enable every young person to grow up and make a positive contribution as part of their family and wider community, safe from risk-taking behaviour, exploitation and offending. We are committed to the ambition of Child Friendly Leeds. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you We are looking for experienced, enthusiastic, adaptable candidates with the personal qualities to connect with and inspire vulnerable children and young people. We use a therapeutic model of support and intervention and will provide full training. You must have: <ul> <li> excellent communication and listening skills </li> <li> positivity, resilience and emotional intelligence </li> <li> flexibility to work shifts including weekends, bank holidays and nights </li> </ul>We expect the following experience and qualifications: <ul> <li> good standard of literacy and numeracy </li> <li> basic computer literacy </li> <li> Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees) </li> <li> Experience supporting children or young people with additional emotional/behavioural issues this may be from employment, volunteering, student placements or personal life </li> </ul>About the role As our next Residential Practitioner you play an active role in the daily lives of our young people, using a restorative approach to support them in their personal growth and learning. You be part of a supportive team which has your wellbeing and professional development at heart. There no greater job satisfaction than seeing the difference you make every day to the lives and prospects of vulnerable young people. You will: <ul> <li> help to create a safe, stimulating and caring environment for young people, </li> <li> build trusting relationships, understanding young people needs and interests, </li> <li> provide primary care that is responsive to individual needs, </li> <li> manage behaviour and develop strategies for longer term progress, </li> <li> plan and organise activities to enhance young people experiences day to day and for special occasions, </li> <li> nurture each child personal development, their education and wider learning. </li> </ul>What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> A competitive salary plus enhancements for sleep-in duties and working weekends, </li> <li> Annual leave entitlement plus statutory holidays, </li> <li> Funding for you to study for relevant qualifications, </li> <li> Ongoing training opportunities for you to build the skills you need to do your best for the young people in your care, </li> <li> A clear career path for the right candidates through the team structure, with potential for progression into senior practitioner and management roles, </li> <li> Membership of the West Yorkshire Pension Fund with generous employer contributions, </li> <li> Flexible and hybrid working arrangements subject to service requirements, </li> <li> A clear career pathway and continuing professional development opportunities, </li> <li> A range of staff benefits to help you boost your wellbeing and make your money go further. </li> </ul>How to apply Apply for this job online. Please upload your CV and complete a personal statement of no more than 500 words Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact Nabila Morris, Deputy Service Manager. Call 0113 378 3701 or email <a href="mailto:AdelBeckAdmin@leeds.gov.uk" target="_blank">AdelBeckAdmin@leeds.gov.uk</a>. A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose Under the direct supervision and guidance of the Senior Residential Practitioner and Team Manager take a lead supportive role in the provision of a safe and secure care service for children and young people that meets with Childrens Homes Regulations, Children Homes National Minimum Standards, Youth Justice Standards, Leeds City Council and the homes policies, procedures and guidance. Take an active role in the lives of young people, in assessing their needs and encouraging attitudinal and behavioural change through proactive and positive interaction maintaining a pro-social behaviour, restorative and solution focussed approach. Responsibilities: <ul> <li> Contribute to the provision of a safe and stimulating environment in which young people can develop and mature. </li> <li> Support young people by showing awareness of their individual interests and preferences, by introducing them to a range of different experiences and enabling them to make informed choices wherever possible. </li> <li> Provide primary care on a day to day basis according to the young person individual needs and meet occasional needs such as health care appointments. </li> <li> For those young people with disabilities and complex needs, provide appropriate levels of personal care, including bathing, toileting, and dressing, changing and feeding. </li> <li> Understand and operate the policies and procedures for the administration of medication including accurately recording and verifying drug sheets. </li> <li> Plan and organise activities on a daily basis as well as for special celebrations and festivals. </li> <li> Participate in holidays and a range of sporting and physical activities with children and young people. </li> <li> Work directly with young people in accordance with agreed individual programmes and strategies (e.g. anger management, self esteem) </li> <li> Manage behaviour in an assertive and positive manner. And as a last resort, be able to safely restrain a young person following appropriate training. </li> <li> Support young people to gain the maximum benefit from education </li> <li> Support young people when they are transferring to other settings </li> <li> Consult in a meaningful way with young people and their families </li> <li> Carry out domestic duties to ensure that the home is maintained to a high standard, including some cleaning, cooking meals, laundry, and redecoration. </li> <li> Teach young people the skills they will need to live successfully in their own homes. </li> <li> Be responsible for preparing, reviewing and amending care plans, risk assessments and maintenance of files and other administrative tasks. </li> <li> Account for young people and departmental monies in accordance with policies and procedures and ensure accurate recording in all transactions. </li> <li> Attend and actively participate in meetings. Bring relevant issues to the attention of your manager and colleagues. </li> <li> Provide good communication, written and oral. </li> <li> Adhere to policies, procedures and team decisions. </li> <li> Plan the shift and ensure tasks are completed. Maintain a record of the activities of the shift. Work co-operatively with colleagues to ensure an efficient and effective service. </li> <li> To be involved alongside senior managers within the home in planning and organising in the short and long term to provide for the children and young people. </li> <li> Produce records on a daily basis to meet statutory and policy requirements. </li> <li> Prepare reports for statutory reviews and other meetings. </li> <li> Liaise and negotiate with other professional groups involved with young people. </li> <li> Contribute to the development of in house policies and procedures. </li> <li> Participate in training and development activities as necessary to ensure up to date knowledge and skills. </li> <li> Undertake other duties appropriate to the post. </li> <li> To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures. </li> <li> To actively promote and support Leeds City Council's and Departmental Policies on Equal Opportunities and to work in an anti-oppressive manner. </li> </ul> Qualifications NVQ/QCF, Health &amp; Social Care (Children &amp; Young People) Level 3 or work towards and achieve within 12 months of appointment Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements. <ul> <li> An ability to assess and evaluate the individual needs of young people and their families. </li> <li> An ability to work with staff at all levels, working as part of a team and liaising with other professionals. </li> <li> Demonstrate written and verbal skills (Written exercise on day of interview) </li> <li> The ability to be flexible and to work on a shift basis, including weekends and bank holidays and undertaking sleeping in duties. </li> <li> Be able to compile records and reports </li> <li> Knowledge Of 1989 Children Act and other legislation. </li> <li> Knowledge Of issues relating to Looked after Children. </li> <li> Understand the young person right to confidentiality. </li> <li> Basic computer literacy. </li> <li> The minimum qualification for this post is Level 3 Diploma for the Children and Young People's Workforce. The Level 3 Diploma is new and replaces the previous Level 3 NVQ. Please note that existing qualifications are still valid and that staff and managers do not need to retake your qualifications. If you do not hold this qualification you must be willing to register to commence the course within 3 months of taking up your appointment. </li> <li> Educated to GCSE level or equivalent. </li> <li> Experience Of work in the last year with young people who may have emotional/behavioural difficulties either in a paid or voluntary capacity in a children home, social care setting, a school, youth service, or any other service designed to support children and young people. </li> <li> An ability to work in a challenging and changing environment. </li> <li> Of preparing and writing reports. </li> <li> Of handling petty cash transactions </li> <li> Committed to continuous improvement. </li> <li> Ability to understand and observe the Council Equal Opportunities Policy. </li> <li> To carry out all duties having regard to an employee responsibility under the Council Health &amp; Safety Policies. </li> <li> Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development. </li> <li> Be physically fit enough to carry out all requirements of the post including the use of Safety Intervention (SI) to manage challenging behaviour as required. </li> <li> It is a statutory requirement that post holders within a children residential establishment is 4 years older than the oldest child/young person. Therefore as Leeds City Councils Children residential homes are registered to take children/young people up to the age of 18 it is an essential requirement that anyone applying for this post must be 22 years of age or over. </li> </ul>Essential Behavioural and other Characteristics <ul> <li> Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health &amp; Wellbeing, Inclusive Growth and Zero Carbon </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> <li> The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. </li> </ul> Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates. <ul> <li> An understanding of the Authority, its function and organisation </li> <li> Understanding of child and adolescent growth and development in forms of abuse/reasons for care, child protection issues </li> <li> Of flexible working in terms of changing hours of work; shifts; areas of work </li> <li> Knowledge of the problems of disadvantaged groups. </li> </ul>

Residential Practitioner

The Vacancy Details for this vacancy: 34 hours per week Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: <ul> <li>Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively </li> <li>Provide support that recognises and responds to the needs of individuals and communities </li> <li>Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard </li> <li>Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns </li> <li>Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards </li> <li>Let empty homes within our guidelines of creating sustainable communities</li> <li>Collaborate with internal teams and external agencies to improve community wellbeing </li> <li>Use feedback and performance data to drive service improvements and customer satisfaction.</li></ul>What we're looking for: <ul> <li>Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer</li> <li>A confident communicator with a customer-focused mindset</li> <li>Strong track record of completing administrative tasks with high levels of accuracy and attention to detail </li> <li>Able to navigate digital and computer-based systems </li> <li>Comfortable with problem-solving and confident in making informed decisions </li> <li>Committed to continuous improvement and delivering high-quality outcomes </li> <li>Holder of a valid UK driving licence </li> <li>Able to travel and work from various locations as required</li></ul>If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 11th August 2025 at midday Interviews Date: 19th August 2025 Details for this vacancy: 34 hours per week We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Working For Us Management Team Matthew Walker Chief Executive Find out more Michelle Collins Director of Customer Service Find out more Jason Ridley Director of Finance &amp; IT Find out more Megan Henderson Company Secretary Find out more Mark Donnachie Director of Assets &amp; Development Find out more Benefits Flexible working hours and options for home working Healthshield health benefits scheme Enhanced maternity, paternity and adoption pay 30 days holiday (plus bank holidays) Occupational pension scheme

Neighbourhood Officer

Job description About Us We are seeking a dedicated Housing Officer to manage a mixed caseload of General Needs and Exempt Housing Benefit (EHB) tenancies across our 2 sites, Clare Road and Grey Court. The role involves delivering day-to-day housing management functions, ensuring properties are well-maintained, tenancies are sustained, and services are tailored to the needs of tenants, especially those with additional vulnerabilities. The Role What You'll Do • Manage a caseload of both general needs and supported housing tenancies, including sign-ups, tenancy reviews, property inspections, and void checks. • Coordinate repairs and maintenance, ensure properties meet safety and habitability standards, and support compliance with legal and health &amp; safety regulations. • Build strong relationships with tenants, support their understanding of tenancy agreements, and provide advice on hygiene, property upkeep, and safe appliance use. • Liaise with statutory and voluntary agencies, local authorities, and internal support services to advocate for residents and resolve tenancy-related issues. • Oversee property readiness including utilities setup and furniture provision in line with the charity's standards. About You You bring proven experience in housing, tenancy management, or a related community-focused role, along with a strong understanding of both general needs and supported housing models. Resilient and compassionate, you're confident collaborating with partners and thrive in high-pressure environments where your skills make a real difference. Why Join Us? Be part of a passionate team changing lives every day. We offer a supportive workplace where your work genuinely makes a difference. To apply: Please submit your CV and cover letter explaining your interest in the role to <a href="mailto:tanya@happydaysuk.org" target="_blank">tanya@happydaysuk.org</a> To find out more: Please call Tanya on 07762982990 Closing Date: 8th August 2025 #LI-DNI

Housing Officer - Happy Days inc Smartmove

Salary: £30,559 to £33,366 pro rata, per annum Grade: H Contract: Permanent Hours: Part Time, 30 Hours per week Location: Harrogate, North Yorkshire Do you have the energy, drive and compassion to support young people at risk of homelessness? We are seeking a dedicated and proactive Homelessness Prevention Officer to join our Young People's Pathway Team. This is a rewarding opportunity to work directly with young people aged 16-25 across North Yorkshire, helping them to avoid homelessness and build brighter futures. About the Role As a Homelessness Prevention Officer, you will: • Work with young people and their families or carers to prevent homelessness through early intervention, including mediation. • Carry out timely assessments and develop tailored support plans. • Collaborate with Housing Options Officers and Children's Services to ensure statutory duties are met. • Support the delivery of the Young People's Accommodation Pathway through joint working with internal and external partners. • Be based primarily in the locality area covering Harrogate, Ripon, Knaresborough and Skipton, with flexibility to support the wider North Yorkshire team as needed. Key Responsibilities • Manage a caseload of young people at risk of homelessness. • Complete and record screening assessments for all 16 and 17-year-olds. • Assess and monitor risk levels, referring to specialist services where appropriate. • Coordinate and monitor the implementation of support needs. • Maintain accurate records and contribute to service development. What We're Looking For We are looking for someone who: • Has a genuine passion for supporting young people. • Possesses excellent communication and problem-solving skills. • Can work effectively with a range of professionals and agencies. • Is organised, resilient, and committed to making a difference. Training will be provided to support the hybrid nature of this role, which bridges housing and children's social care. Enhanced DBS info required For further information about this role, please contact Becci Whitmore at <a href="mailto:Becci.whitmore@northyorks.gov.uk" target="_blank">Becci.whitmore@northyorks.gov.uk</a> Key Documents Job Description Total Rewards Brochure Key Dates Closing date: 3rd August 2025 Interview: 15th August 2025 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Homelessness Prevention Worker

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82789 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

We have recently had some internal movement within the Strategic Housing Services team, resulting in a vacancy for a Senior Homelessness Officer. This role offers an exciting opportunity to contribute to our vision of delivering excellent housing services across the Borough. We are looking for someone who is passionate about making a real-life difference, creating sustainable homes for all, and supporting homelessness prevention within our communities. You will thrive in utilising creativity and available resources to develop innovative and effective approaches to preventing homelessness and supporting those most at risk and in housing need. We are seeking an enthusiastic, knowledgeable, and well-rounded candidate with a strong track record of building and maintaining effective relationships. The ideal candidate will be a creative thinker with excellent written and verbal communication skills. The successful applicant will be responsible for supporting the Homelessness manager maintaining the service, attending meetings and directly line managing other members of the homelessness team. Key responsibilities: <ul><li>The role will involve supporting and supervising the team of homelessness officer.</li><li>Oversee complex homelessness cases</li><li>Making decision under the Homelessness Reduction Act 2017 and Housing Act 1996 (part vII)</li><li>Assist with training and development of new staff</li><li>Build and maintain relationships with housing providers and other agencies</li></ul>About the role As a Senior Homelessness Officer, you will lead and support the delivery of high-quality, customer-focused homelessness services, ensuring compliance with housing legislation and policy. You'll promote early prevention, drive service improvement through data-led approaches, and supervise frontline staff to meet performance goals. The role involves working collaboratively with partners, agencies, and internal teams to support complex cases, implement strategic initiatives, and enhance housing solutions. You'll play a key part in fostering a strengths-based, person-centred approach while contributing to operational planning, service change, and continuous improvement across the Strategic About you You are a knowledgeable and proactive housing professional with a strong understanding of homelessness legislation, including the Homelessness Reduction Act 2017 and Part 7 of the Housing Act 1996. With experience in casework and service delivery, you are confident managing complex cases and supporting vulnerable individuals. You're an effective leader who can motivate and guide staff, promote a prevention-first culture, and drive service improvement through data and performance analysis. Passionate about making a difference, you work collaboratively with partners and stakeholders, apply a strengths-based approach, and are committed to delivering person-centred, solution-focused outcomes in a fast-paced environment. About us At Rochdale Council, our Strategic Housing Service is committed to preventing homelessness, improving housing outcomes, and supporting our residents to lead secure, independent lives. We take a person-centred, strengths-based approach to service delivery, working collaboratively across teams, partners, and communities to tackle housing challenges with compassion and professionalism. Guided by our values-Proud, Passionate, and Pioneering-we aim to build trust, respond to changing needs, and continuously improve. Our team works across a range of housing functions, delivering statutory services and driving innovation to create lasting, positive change for individuals, families, and communities across the borough. If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Zoe Sutcliffe <a href="mailto:Zoe.sutcliffe2@rochdale.gov.uk" target="_blank">Zoe.sutcliffe2@rochdale.gov.uk</a> on 01706 924448 To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification. Please ensure you anonymise your CV and supporting statement. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment. Appointment to this post is subject to a DBS check. Unfortunately, we are unable to offer sponsorship for this role.

Senior Homelessness Officer

Community Manager Hybrid (We have offices in Manchester, Wakefield &amp; Nottingham) (working 4 days a month from one of our offices) Team17 Digital is a leading, independent video games label and creative partner for developers from all over the world. Our mission is: delivering pioneering indie games that players around the world will love for a lifetime. At our core, we develop and publish games to bring quality gaming experiences to players across multiple platforms. We focus on premium, rather than free-to-play games, and we've a portfolio of over 100 games, including iconic titles such as Worms, Overcooked, Hell Let Loose and Dredge. The games we publish top the charts on most gaming platforms and we have won many awards from BAFTAs to Golden Joysticks, as well as winning Publisher of the Year at the recent esteemed Develop Star Awards. We are looking for an experienced and passionate Community Manager to develop and grow our gaming communities for a variety of our new releases! This is a great opportunity to work alongside our established Community Team across multiple titles, delivering meaningful campaigns for our diverse portfolio. What you will do: You'll be the main point of contact for Community and Social on a range of titles within our portfolio Work with the Community &amp; Influencer Relations Lead and Senior Community Manager to create and execute community and social strategies for your assigned titles Collect, evaluate and disseminate community feedback to all relevant stakeholders, helping to identify key areas of focus to improve engagement, retention and widen appeal. Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met Create and deploy a robust and engaging social media content calendar for your titles, alongside a regular cadence of community engagement. Organise and host livestreams in line with community campaign plans Help refine and maintain a consistent and robust engagement schedule across T17 and title channels Grow passionate communities across community and social channels such as TikTok, X, Instagram, Discord, and Reddit Co-ordinate with external resource such as Discord Mods to ensure everyone is aligned in delivering top tier engagement and support to our audiences How will you do it Through your demonstrable community management experience having built, developed and maintained impassioned, vibrant communities. Via your prior experience in developing inventive and meaningful campaign strategies that have driven demonstratable success. With a data driven approach to track, measure and feedback on social analytics, adapting plans or approaches to ensure campaigns deliver the best results possible, identifying key learnings for the future and communicating with key stakeholders on a regular basis through reporting and answering questions. Your Day-To-Day Create strategy to deliver success and achieve buy-in from key stakeholders. Identify and implement tactics to deliver against the strategy. Build a strong relationship with external developers to help optimise the game and delight our players Be a part of key meetings and presentations Engage with the Communities on a regular basis, tracking and collecting sentiment Regular livestreaming opportunities on the Team17 Twitch channel Create and manage numerous social media calendars for consistent output across each game's channels Participate in regular capture sessions for content What You'll Need Proven experience as a Community Manager. Track record of setting community strategy and delivering against it with successful results. Knowledge &amp; understanding of creating content for, and managing social calendars across TikTok, X, Instagram, Facebook and YouTube - including the ability to adapt to key trends. Calm and professional communication style with experience of communicating at all levels with confidence. Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders. Solution focused mindset. Creative with experience of knowing how to optimise content for different platforms and audiences. Experience of working across multiple gamer-centric platforms, including Steam, Discord, and Reddit. Ability to monitor trends and take advantage of new emerging channels and platforms. Ability to prioritise tasks and work through issues, dealing with those with the biggest impact first and foremost. Working knowledge of Adobe products for image and video editing. Experience in livestreaming. What's in It for You? <ul> <li> Rewards and Benefits: Annual bonus, pension matched up to 8%, Share Save Scheme, and £1,000 in shares for new colleagues.</li> <li> Learning and Development: Six self-directed learning days per year, alongside access to organized learning opportunities and industry conferences.</li> <li> Health and Wellbeing: Comprehensive private medical insurance, including coverage for pre-existing conditions, discounted dental care, and mental health support.</li> <li> Hybrid Working: We offer hybrid working from home or one of our three offices.</li> <li> Perks: Game console loans up to £500, free game keys, access to arcade games, pool tables, gaming competitions, and surprise treats delivered through the year to celebrate life at Team17.</li> </ul>Recruitment Process Our recruitment process for the Community Manager role includes 3 stages: <ol> <li> 1st Interview (45 to 60 mins): A conversation with the hiring manager to discuss your experience, the role, and life at Team17. This is also an opportunity to ask any questions.</li> <li> 2nd Interview (60 minutes): A deeper evaluation of your expertise through a presentation stage.</li> <li> 3rd interview (60 mins) Meeting several colleagues from our Marketing team.</li> </ol> Our average process takes around 3 to 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact: <a href="mailto:simon.halkyard@team17.com" target="_blank">simon.halkyard@team17.com</a>. Prior to interview we usually supply you will some of the questions that will be asked of you in advance to support your preparation. We will also establish with you how you prefer feedback. Phone, Teams call or Email. You'll have opportunities to engage with our recruitment team throughout the process. For any questions, please contact us at <a href="mailto:simon.halkyard@team17.com" target="_blank">simon.halkyard@team17.com</a> Find out more about us Check out our Careers portal, where you can take VR compatible tours of our offices and meet our teams: Team17 Your World Join our Team17 Careers Discord channel, find out more about our work communities and access interview support: Discord Team17 is an equal opportunities employer with a commitment to building a diverse workforce, representative of the world we live and game in! Accessibility is at the heart of our games and we reflect that in how we operate as a business. We can provide suitable adjustments for you during our recruitment processes from audio support to extra time on assessments. Should you require adjustments or flexible arrangements to interview, or take up a role at Team17, please let us know in the notes section of your application and be reassured that this will not affect your application.

Community Manager

We are excited to announce that we are recruiting for x2 Neighbourhood Officers. This is a fantastic opportunity where you will be managing properties in various areas within Calderdale. This role is field based; you will balance your time between working in the field and from home. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's #NationalCareersWeek! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible... Instagram Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>As a Neighbourhood Officer, you will draw on your strong background in general needs housing management and your understanding of housing and estate management standards and practices. This includes expertise in key areas such as anti-social behaviour (ASB), lettings, property exchanges, repairs, rent management, and safeguarding. You will work closely with multi-agency teams and attend partnership meetings to ensure the best possible support for a diverse range of customers. Your role will be central in helping to maintain and improve the quality of life in our communities.</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden. You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> <li>You will work 37 hours per week, Monday to Friday, with occasional evening or weekend work depending on business needs. We offer flexible working arrangements in line with our Smart Working culture to ensure we provide an excellent and accessible service for our customers.</li> <li>Your time will be divided between working within the neighbourhood you manage and working from home, with office days for dynamic team collaboration. These will include brainstorming sessions, team meetings, shared learning days, and bespoke training programmes tailored to individual learning styles. This flexible approach fosters innovation, teamwork, and personal development. You'll have the autonomy to manage your own diary and schedule, ensuring you can balance your workload effectively.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice.</li> <li>You possess excellent face-to-face customer service skills, along with the ability to handle confidential and sensitive information appropriately, and have a strong track record of working with a diverse range of customers and effectively managing various situations.</li> <li>Self-motivation, with a solution-focused approach to working with customers and stakeholders.</li> <li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently.</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Starting salary of £31,166 per annum </li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working - you will manage your week by dividing your time between working in the field and from home</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). </li> <li>Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li> Attractive pension schemes - including Local Government Pension Scheme (LGPS)</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1

Job summary Health Visitor - Homeless/Asylum/Refugee Families - 30 hours per week Are you a Health Visitor eager to make a real difference with the children, young people and families in Tameside? Our Healthy Child Programme 0-19 (25 SEND) Service for Health Visiting and School Nursing has a vision to improve health outcomes for our population and influence the wider determinants of health, through collaboration with the people of Tameside and Glossop and our health and care partners.We are currently progressing through an exciting service transformation in conjunction with all our team. Our skilled and diverse neighbourhood teams are looking for a Health Visitor who has a passion for improving the lives through public health, specifically for those families facing homelessness or seeking asylum or refugee status. This role delivers SCPHN Health Visiting care from a designated caseload within a small team, in conjunction with and as part of the wider Healthy Child Programme 0-19 (25 SEND) service. The small team link with the local authority and wider partners in identifying families who face homelessness/ asylum seeking or refugee status. Following the completion of a health needs assessment and triage process, the work to support these families from a public health perspective is undertaken by the named Health Visitor or signposted to the wider 0-19 service. Main duties of the job You will provide compassionate, community-based support to children, young people, and families in Tameside in Greater Manchester, helping them stay healthy. You will be responsible for a caseload of children and deliver the Healthy Child Programme within a team. To ensure children receive the best start in life and school readiness is promoted.These families will have been identified as those who face homelessness/ asylum seeking or refugee status. Alongside another HV practitioner and a Quality support officer, you will deliver the Healthy Child Programme at a universal, targeted and specialist level, in collaboration with the wider 0-19 Service. You will be required to lead and manage the delivery of the Healthy Child Programme, working with complex cases including safeguarding. Identifying at the earliest opportunity children with Special Educational Needs and Disability - signposting and supporting children, young people and families whilst being leaders in public health. You will work in collaboration with our neighbourhoods' communities, voluntary and statutory agencies. Professional development is a high priority for us, and we provide a range of training opportunities and in-house expertise that will support your professional and personal development. Successful candidates will receive safeguarding supervision and service-specific training. The post is based in the Tameside area only. About us Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside &amp; Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health &amp; care partners. We have a clear set of values &amp; behaviours which we expect all of our staff to demonstrate: <ul><li>Compassion</li><li>Accountability</li><li>Respect</li><li>Excellence</li></ul>We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage &amp; civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian &amp; minority ethnic candidates, LGBTQ+&amp; Disabled people. Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more. Job description Job responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Job description Job responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person Specification Qualifications Essential <ul> <li>SCPHN qualification - health visiting</li> </ul> Qualifications Essential <ul> <li>UK Nursing and Midwifery Council Registered Nurse or Midwife</li> <li>Registered independent Nurse Prescriber V100</li> </ul> Skills Essential <ul> <li>Ability to travel in the area</li> </ul> Knowledge Essential <ul> <li>Have experience of Health Visiting within a variety of communities with varying public health needs</li> </ul> Desirable <ul> <li>Experience of Working with different communities including minority and ethnic groups</li> <li>Experience of working with children and families experiencing homelessness, seeking asylum or refugee status</li> </ul> Skills Essential <ul> <li>Demonstrate a high level of communication skills required for complex and sensitive issues</li> </ul>Person Specification Qualifications Essential <ul> <li>SCPHN qualification - health visiting</li> </ul> Qualifications Essential <ul> <li>UK Nursing and Midwifery Council Registered Nurse or Midwife</li> <li>Registered independent Nurse Prescriber V100</li> </ul> Skills Essential <ul> <li>Ability to travel in the area</li> </ul> Knowledge Essential <ul> <li>Have experience of Health Visiting within a variety of communities with varying public health needs</li> </ul> Desirable <ul> <li>Experience of Working with different communities including minority and ethnic groups</li> <li>Experience of working with children and families experiencing homelessness, seeking asylum or refugee status</li> </ul> Skills Essential <ul> <li>Demonstrate a high level of communication skills required for complex and sensitive issues</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Tameside and Glossop Integrated Care NHS Foundation Trust Address Cricket's Lane Clinic, Cricket's Lane Ashton Under Lyne OL6 6NG Employer's website

Health Visitor - Homeless/Asylum/Refugee Families

Detailed job description and main responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person specification Qualifications Essential criteria <ul><li>SCPHN qualification - health visiting</li></ul>Qualifications Essential criteria <ul><li>UK Nursing and Midwifery Council Registered Nurse or Midwife</li><li>Registered independent Nurse Prescriber V100</li></ul>Skills Essential criteria <ul><li>Ability to travel in the area</li></ul>Knowledge Essential criteria <ul><li>Have experience of Health Visiting within a variety of communities with varying public health needs</li></ul>Desirable criteria <ul><li>Experience of Working with different communities including minority and ethnic groups</li><li>Experience of working with children and families experiencing homelessness, seeking asylum or refugee status</li></ul>Skills Essential criteria <ul><li>Demonstrate a high level of communication skills required for complex and sensitive issues</li></ul>New colleagues can look forward to a warm welcome here at Tameside &amp; Glossop Integrated Care NHS Foundation Trust. For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute. These terms and conditions are not applicable for Non-Executive positions. Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies. At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates. At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route. To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK. Use of Artificial Intelligence (AI) when writing job applications: When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements. Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one's knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic. We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this. Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested. Please enquire with <a href="mailto:recruitment@tgh.nhs.uk" target="_blank">recruitment@tgh.nhs.uk</a> or pick up an application template in person from our office. Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below. How do you hear back from us? We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider's security settings may not recognise the sender as safe. The Trust is committed to making a difference to the environment. Our "Save Planet Tameside &amp; Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment. Documents to download <ul> <li> Asylum Seeking/ homeless families HV person specification (PDF, 280.4KB) </li> <li> Asylum Seeking/ homeless families HV person specification (PDF, 224.6KB) </li> <li> Positive About Disability (PDF, 191.5KB) </li> </ul>

Job description Post Ref: CC500 Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary accommodation Services are delivered. If you would like to discuss the role or location in more detail please contact Sarah Goldthorpe or Deborah Priestley on 01422 264300 Study towards a Level 3 Housing &amp; Property Management qualification Calderdale Council is an equal opportunities employer and service provider. Due to the nature of the role, it is a requirement that the post holder is female and is exempt under the Equality Act 2010 Schedule 9, Part 1. This is an exciting opportunity to work across a number of teams deliverling homelessness prevention, housing advice and temporary accommodation services You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility. The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents. The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed. Other responsibilities include reporting repairs, and general housing management tasks. The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with IT systems. We would require you to have excellent verbal and written communication skills and demonstrate experience of working within a customer focused role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 29th July 2025Interview Dates: 5th/6th August 2025We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation, including Black, Asian &amp; Minority Ethnic applicants. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub.

Apprentice Housing Assistant - Homelessness Services

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. Experience of delivering social housing refurbishment or retrofit projects is preferred. From windows installations to Air Source Heat Pumps (ASHP), Solar Panels and installation of External Wall Insulation (EWI) What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul>What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul>Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul>Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Leeds United Kingdom

Resident Liaison Officer

Community Manager Department: Marketing Employment Type: Full Time Location: Pure Offices, Leeds Compensation: GBP 30,000 - GBP 35,000 / year Description About the team: At Vintage Cash Cow, our Marketing and Customer Service teams are dedicated to building meaningful relationships with customers across the UK. We provide a personal, responsive and positive experience in every interaction. Our collaborative team operates with creativity, independence and data-driven insight to enhance our brand reputation and online presence. We're committed to community engagement, reputation management and maintaining a high-quality, consistent presence across all platforms. About the role: As our Community Engagement Manager, you'll be the voice of Vintage Cash Cow across our digital platforms, helping shape how the brand is perceived and experienced by our UK audience. This includes managing customer interactions across social media channels, engaging with online reviews, and feeding valuable insights into our wider marketing strategy. We're seeking a community and customer experience specialist who combines empathy and responsiveness with sharp strategic thinking. You'll have a proven track record in managing online communities and delivering exceptional customer service that builds trust, loyalty, and brand advocacy. <ul><li>Immerse yourself in our brand voice, customer care tone, campaign themes, and internal workflows.</li><li>Get familiar with our social scheduling, listening, and analytics tools (e.g. Meta Business Suite, Sprout Social).</li><li>Learn to monitor and engage across Facebook, Instagram, TikTok, YouTube, and review sites like Trustpilot.</li><li>Begin identifying and connecting with relevant influencers and brand advocates.</li></ul><ul><li>Manage day-to-day interactions across social media and review platforms, ensuring consistent brand voice and tone.</li><li>Foster a sense of connection and advocacy among our audience, encouraging feedback and positive sharing.</li><li>Respond promptly to comments, DMs, and brand mentions; escalate complex or sensitive issues as needed.</li><li>Moderate conversations and foster a positive, respectful environment that builds trust and loyalty.</li><li>Actively participate in conversations, encourage user-generated content, and promote advocacy.</li><li>Serve as a first point of contact for queries on social platforms.</li><li>Escalate complex or sensitive issues to internal teams, ensuring thorough follow-up and resolution.</li><li>Track and categorise complaints and queries to identify trends and process improvements.</li><li>Identify and engage with influencers who align with our values to support campaigns and grow brand visibility.</li><li>Co-create engaging content with influencers and ensure it aligns with brand tone and campaign objectives.</li><li>Work closely with the social and content teams to develop reactive and proactive engagement strategies.</li><li>Translate common community questions into useful content (e.g., FAQs, tutorials, campaigns).</li></ul><ul><li>Track and report on sentiment, engagement trends, competitor activity, and emerging content formats.</li><li>Use community feedback and listening tools to surface campaign opportunities and improve customer experience.</li><li>Share insights regularly to inform cross-team strategy, highlight recurring issues, and suggest content ideas (e.g. FAQs, tutorials).</li><li>Collaborate with content creators to amplify campaigns through engaging, co-produced content.</li><li>Help build a positive, respectful environment by moderating conversations and guiding community tone.</li><li>Proactively spark conversations and connections with our audience to build brand trust, loyalty and encourage brand advocacy.</li><li>Collaborate with social and content teams on ideas that foster interaction, grow our community, and reinforce long-term brand trust.</li><li>Produce detailed reports that help improve customer satisfaction, content relevance, and community growth.</li></ul>Key Responsibilities <ul><li>Manage daily interactions across social and review platforms, ensuring a consistent and engaging brand voice.</li><li>Respond to comments, DMs, and mentions promptly, escalating issues where needed.</li><li>Help build a positive, respectful environment by moderating conversations and guiding community tone.</li><li>Proactively engage with influencers and creators who align with our values to amplify campaigns and strengthen brand loyalty.</li><li>Collaborate with social and content teams on ideas that foster interaction, grow our community, and reinforce long-term brand trust.</li><li>Track community sentiment, trends, and engagement to inform content and strategy.</li><li>Share regular insights that help shape campaigns and improve customer experience.</li><li>Use feedback to spot new opportunities, support cross-team collaboration, and escalate emerging issues or recurring themes.</li></ul>Skills, Knowledge and Expertise <ul><li>2-3+ years of experience in community management, social media or customer service roles.</li><li>Excellent communication skills, with the ability to maintain a clear, friendly, and professional tone in all written interactions.</li><li>Familiarity with social media platforms such as Meta Business Suite, and review platforms such as Trustpilot.</li><li>A customer-first attitude, with the ability to turn negative experiences into positive ones through empathy and problem-solving.</li><li>Experience in content creation, with a basic understanding of brand messaging and audience targeting.</li><li>Proficiency in CRM tools, social media management tools, and analytics dashboards.</li><li>Strong writing and editing skills, with attention to detail and consistency in tone, grammar, and brand voice.</li><li>Proactive mindset with the ability to handle challenges calmly and efficiently.</li><li>Eagerness to learn and stay up-to-date with social media trends and best practices.</li></ul>Equal Opportunities At Vintage Cash Cow, we are committed to fostering an inclusive environment where everyone feels heard, valued, respected and empowered to bring their authentic self to work. We believe that diversity drives innovation, creativity and success. We welcome applicants from all backgrounds, perspectives and experiences, and we strive to create equitable opportunities for all. Together, we're building a culture that celebrates individuality and champions equity at every level of our organisation. If you're excited about this role, but don't tick every box, we still encourage you to apply. Your unique skills and experiences might be just what we're looking for now or in the future. If you need adjustments or accommodations during the hiring process, please reach out to us and we will do our best to support you.

Social Housing Solicitor - Salary +Supervison bonus - Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Leeds

Social Housing Solicitor-Director - Salary £68K Per Annum- Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

16 Jobs in Bradford, UK