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A place to create moments that matter&nbsp;Location: Ballard Court, Camberley, OnsiteSalary:&nbsp;£31,947 per annum including regional uplift.&nbsp;Permanent, 35 hours per week, Monday – Friday 9am-5pm.&nbsp;Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.&nbsp;&nbsp;It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.&nbsp;&nbsp;&nbsp;For a career that means more and makes a meaningful impact on society, this is the place to be.&nbsp;&nbsp;The roleAt a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes&nbsp;everyone deserves a place to call home - and is committed to making that a reality.As a&nbsp;Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.What You’ll Do:<ul><li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li><li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li><li>Encourage community engagement and help residents live independently for as long as possible.</li><li>Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.</li><li>Collaborate with internal teams and external partners to deliver joined-up support.</li></ul>Why This Role Matters:You won’t just be managing housing - you’ll be&nbsp;creating safe, supportive environments&nbsp;where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.To view/download the Specialist Housing Partner (Scheme Manager) job description please click <a href="https://www.accentgroup.org/media/sytm1hfb/specialist-housing-partner.pdf" target="_blank">here</a>.SalaryThe Specialist Housing Partner&nbsp;(Scheme Manager) salary is&nbsp;£29,580 per annum&nbsp;for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus a regional uplift of £2,367 per annum.About you&nbsp;&nbsp;<ul><li>Experience delivering housing management services within a specialist or generic housing context.</li><li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li><li>Strong understanding of anti-social behaviour management and rental income collection processes.</li><li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li><li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li><li>Knowledge of safeguarding practices within a housing context.</li><li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li></ul>Successful candidates will under go a DBS check.InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.&nbsp;Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Scheme Manager)

Vacancy DescriptionAn opportunity has arisen within The Housing Services Team for a Regulatory Compliance Manager.Are you looking for a role that will actively invest in your professional development?Are you looking for a role with variety, where you can be relied on for your expertise and experience?Do you have experience of managing a team in a fast-paced environment?Operational Duties &amp; Accountabilities- As part of the Housing management team, you will support the Head of Service in the success of the Compliance Team, creating excellent partnerships, leading a knowledgeable and customer focused team.- We need an enthusiastic, driven individual to manage the Compliance Team in line with current regulations and council policy, &nbsp;delivering &nbsp;responsive, cyclical, and planned maintenance programs including gas, electric, fire, &nbsp;asbestos, water hygiene and lifts.- Ensure that all homes and common areas within the local authority's housing service, which manages 5000 homes, are compliant with the Regulator of Social Housing's Safety and Quality Standard and all relevant legislation and regulations related to health and safety.- You will formulate and execute comprehensive strategies, policy and processes to ensure the effective management of compliance and lead on initiatives to continuously improve service delivery, enhance operational efficiency, and adopt best practices in compliance and technical services.- Lead and manage a team of compliance professionals, fostering a culture of compliance and continuous improvement within the team, provide guidance, support, and professional development opportunities for team members. Identify and address any resource gaps and allocate resources effectively to meet service delivery targets.- Assist with procuring new compliance contracts and be responsible for the compliance expenditure, budgets providing regular financial and data reports to senior management.- Oversee the effective management of contracts, KPI’s and departmental objectives.Closing date for applications: 09:00am on Monday 4th August 2025Interview date: Week Commencing Monday 11th August 2025In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.How to applyTo apply for this vacancy, click the “Apply Online” link.If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.

Regulatory Compliance Manager

London Borough of Hammersmith &amp; Fulham Salary: £92,775 - £108,258 Closing date: Monday 25 August, 23:59Shape the future of private housing in one of London’s most ambitious boroughs.Hammersmith &amp; Fulham is a borough of ambition, innovation, and inclusion. With the private rented sector now the largest form of housing in the borough, surpassing both homeownership and social housing, we are committed to ensuring that all residents, regardless of tenure, have access to safe, sustainable, and affordable homes.We are now seeking a dynamic and visionary Assistant Director, Housing Standards to lead our work in transforming the private rented sector and driving up housing standards across the borough.This is a strategic leadership role at the heart of our housing and regulatory services. You will be responsible for improving housing standards across all tenures, including council-owned homes, housing association properties, and the private rented sector, ensuring that every resident lives in a home that is safe, well-maintained, and fit for purpose.As the Council’s lead adviser on housing standards, you will lead the delivery of our new Private Rented Sector Policy. Focused on working collaboratively with residents and landlords, raising standards of quality, maintenance, and safety, driving robust and effective enforcement, building a more inclusive and accessible PRS and oversee licensing, regulation, and enforcement functions.You will work across departments in a matrix structure to influence and enable delivery and represent the borough at sub-regional, regional, and national levels, shaping housing policy and best practice.We’re looking for a strategic, experienced, and passionate leader who can inspire and lead high-performing teams in a complex, fast-paced environment. You will navigate political and stakeholder landscapes with confidence and credibility and drive service improvement and innovation with residents at the heart of delivery.Championing high standards and regulatory excellence across all housing tenures, &nbsp;bringing deep knowledge of housing regulation, enforcement, and policy, and a proven track record of delivering impactful change in housing or related services.For more information on this fantastic opportunity, please visit <a href="http://www.faerfield.co.uk/lbhf" target="_blank">www.faerfield.co.uk/lbhf</a>. To speak to one of our retained consultants, please contact Sean Anderson (<a href="mailto:sanderson@faerfield.co.uk" target="_blank">sanderson@faerfield.co.uk</a>) or Dawn Faulkner (<a href="mailto:dfaulkner@faerfield.co.uk" target="_blank">dfaulkner@faerfield.co.uk</a>) or call 0121 312 3755.

Assistant Director Housing Standards

Job reference: 000561Salary: £42,708-£44,711 (pay award pending)Department: Communities DepartmentLocation: Atlas HouseEmployment type: PermanentDivision: HousingHours Per Week: 37Weeks per year: 52.143Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough’s significant growth plans?Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team.St Helens has a new Housing Strategy and Local Plan which together set out the Council’s vision for housing in the borough – Quality and Accessible Homes for All.We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council’s strategic housing initiatives.The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality.You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council’s housing policies and strategies and ensure our borough’s ambitious plans become reality.You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough.The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right.Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals.You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting.For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or 07765226644.Housing serviceMaking a DifferenceWhatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

Strategic Housing Officer

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp;About you&nbsp;We’re looking for a highly organised and enthusiastic events co-ordinator to join CIH’s events team and play a key role in delivering high quality events across the UK. You’ll be someone who thrives in a fast-paced environment, can manage multiple tasks with confidence and have a keen eye for detail. If you’re a natural problem solver with a ‘can-do’ attitude and a passion for delivering exceptional experiences, we want to hear from you.&nbsp;In this role, you’ll be part of an operations team responsible for the smooth running of our conferences, virtual events and awards ceremonies. You’ll take the lead on event admin, supporting marketing campaigns and liaising with internal teams to ensure everything runs on time and to budget. &nbsp;With strong communication skills and a solution-focused mindset, you’ll collaborate with suppliers, delegates and partners to build and maintain relationships.&nbsp;You must be willing to travel and support events onsite across the UK when required.&nbsp;How to applyFor an informal chat about this role, please contact Alissia Brown, customer experience manager, <a href="mailto:Alissia.brown@cih.org" target="_blank">Alissia.brown@cih.org</a>. &nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications: Sunday 10 August 2025Interviews due to take place: Tuesday 19 and Wednesday 20 August 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Events coordinator x2

£42,708 to £49,764 per annumPermanent, full time x 37 hoursBased at Honiton with hybrid working and a range of flexible working optionsBe part of our transformationEast Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.Join us at this key moment and be part of shaping the future of council housing in East Devon and we build a new management structure within our Property &amp; Asset team.Team East Devon – more than just a jobOur Property &amp; Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.Supporting the Repairs Service Manager, you will manage and develop our team of maintenance surveyor to deliver a high quality and customer focused responsive repairs service across East Devon District Council’s housing stock.&nbsp; This role is central to ensuring that homes are safe, secure, well maintained and meet regulatory and service standards.&nbsp; &nbsp;You will lead and manage the maintenance surveyor team by providing clear direction, support and professional development this includes prioritising surveys based on legal and Housing Health &amp; Safety Rating System (HHSRS) needs.You’ll need to have a good general education with GCSE at grade C or above including Maths and English as well as HNC or equivalent in a building related subject or experience in building related work and identifying building defects and specifying repairs works.&nbsp;You could be a qualified building surveyor or hold an equivalent building degree.&nbsp; &nbsp; &nbsp;Knowledge of building construction and contract management is essential<h1>About us</h1>Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations.&nbsp; And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.<h1>Apply</h1>To apply online, please visit&nbsp;<a href="http://www.eastdevon.gov.uk/jobs" target="_blank">www.eastdevon.gov.uk/jobs</a>.For an informal discussion, please contact Andy King, Assistant Director, Housing Regulated Services by email <a href="mailto:Andrew.King@eastdevon.gov.uk" target="_blank">Andrew.King@eastdevon.gov.uk</a>&nbsp;Closing date: &nbsp;&nbsp;Midnight on Sunday, 3rd August 2025 with interviews planned for week commencing 18th August 2025

Senior Surveyor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role Want a career where you can really make a difference? As a Customer Support Coordinator, you will be supporting our Communities, adding value by helping vulnerable young people make the transition to adulthood and living independently. We have a rewarding opportunities available for those passionate about supported housing. The roles involve 12-hour shifts (7am-7pm) on a rota basis across 7 days, offering a consistent and structured pattern to support the needs of our residents. This role requires you to provide high quality support and guidance to our young Customers, providing the help they need to develop their independence, keep themselves safe, access training/education/employment and move confidently to permanent housing. This will involve working effectively as a team with external agencies and creating person centred support plans with goals that are achievable for our young people. You also deliver intensive and effective housing management support, ensuring our young customers maintain and thrive in their tenancies. This a building based supported accommodation service but support to access the community will be needed in one of our services in Blackpool. Your day-to-day tasks will include: <ul> <li>Undertaking needs assessments </li> </ul> <ul> <li>Developing person centred support plans </li> </ul> <ul> <li>Building caring professional relationships with young people </li> </ul> <ul> <li>Providing advice, guidance and support to Young People to assist them in meeting their goals </li> </ul> <ul> <li>Daily Safeguarding and risk management </li> </ul> <ul> <li>Accurate record keeping and liaising with other professionals </li> </ul> <ul> <li>Planning transition and moves to permanent housing </li> </ul>Want to know more? Download the full job profile. Or hear what one of our current colleagues has to say about their role here Supporting young people with care and compassion - Places for People Please note you will work 36.25 hours per week over a 7-day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and two satisfactory references. ESSENTIAL CRITERIA (MUST-HAVES) <ul> <li>Experience in a similar support-based role </li> </ul> <ul> <li>Knowledge of tenancy and support management </li> </ul> <ul> <li>Excellent communication skills </li> </ul> <ul> <li>Team player who can also work independently </li> </ul> <ul> <li>Strong IT and administrative skills </li> </ul> <ul> <li>Effective record keeping skills </li> </ul>More about you Supportive. Resilient. Organised. If you're those three things, this is the role for you! In a nutshell, here's who we're looking for: <ul> <li>You have experience of working with young people </li> </ul> <ul> <li>'Can't' isn't in your vocabulary. You radiate positivity and get things done with a smile. </li> </ul> <ul> <li>You're passionate about helping young people and always willing to rise to the challenge </li> </ul> <ul> <li>You're super calm in a crisis, dealing with challenges quickly and appropriately. </li> </ul> <ul> <li>You're efficient with a brilliant eye for detail. You love a system and recognise the importance of record keeping. </li> </ul>Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Young persons homeless support worker

<ul><li>Salary: £23,500 per annum, plus excellent benefits</li><li>Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch</li><li>Location: Beeches Lodge, Burnham, SL1 8FD</li></ul>About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health &amp; social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded <ul><li>Annual holiday entitlement of 24 days + Bank Holidays</li><li>A day off on your Birthday</li><li>Life Assurance</li><li>Eye Care reimbursement</li><li>Colleague Introduction reward scheme</li><li>Professional development and qualifications</li><li>Thorough induction and ongoing training</li><li>Immensely rewarding work</li></ul>About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Housing Manager

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each households unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Childrens social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul> <li>Hold and prioritise your own caseload of homeless households</li> <li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li> <li>Develop a Personal Housing Plan according to the households circumstances</li> <li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li> <li>Liaise and negotiate with landlords and excluders</li> <li>Have a sound understanding of the possession proceedings process</li> <li>Provide in depth advice regarding housing options</li> <li>Represent the client at multi agency meetings including safeguarding</li> <li>Recognise safeguarding concerns and make relevant referrals</li> <li>Make referrals for emergency and temporary accommodation</li> <li>Write legally sound homeless decision letters</li> <li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li> </ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Select Workstyle Type which means you can expect to work in the following way: Flexible Worker <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg - Homeless prevention Manager, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Homeless Prevention Officer

Independent Living Support Worker Who Are We? The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint Independent Living Support Workers to join the team at Ferndene and provide excellent support. Ferndene comprises of 9 self-contained bungalows, with staff facilities, gardens and car parking. The people at Ferndene require assistance throughout the day to enable them to lead fulfilling lives. Our Independent Supported Living schemes are home for individuals with learning disabilities and/or physical disabilities who require support with everyday living tasks, cooking, cleaning, organising social activities, support to health appointments and to live as independently as possible. You will need to be enthusiastic, with a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. As this is a 24/7 service, day and night shifts are available and can be discussed at interview. We would love to hear from you and welcome all applications. Please click here for the job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul><li>23 days annual leave, plus bank holidays, rising to 28 days after 5 years service (pro-rated for part-time staff)</li><li>Access to a rewards scheme designed to save money on shopping</li><li>Contributory Pension Scheme</li><li>Induction and ongoing training</li><li>Employee Assistance Programme</li><li>Cycle to Work Scheme.</li><li>Wellbeing support (including occupational health, physio services and counselling services)</li><li>Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)</li></ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/work-with-us/" target="_blank">https://www.percyhedley.org.uk/work-with-us/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: <a href="https://www.percyhedley.org.uk/wp-content/uploads/2023/01/Child-and-vulnerable-adults-Protection-Policy-HC-and-HH-V7-final.pdf" target="_blank">https://www.percyhedley.org.uk/wp-content/uploads/2023/01/Child-and-vul…</a> This recruitment is ongoing therefore the vacancy will close when a suitable number of applicants have been appointed.

Independent Living Support Worker

An exciting new role to work at one of our new projects in the Shrewsbury area where you will be a part of a team who supports individuals and households on site and throughout the Shrewsbury area. To provide night time welfare and housing support to households who have become homeless and placed into temporary accommodation at our Coton Hill House accommodation and also The Tannery in the town Centre when required. Working in unison with the day support staff and concierge team and Housing Options Team by supporting those in temporary accommodation to progress with their homeless case and to identify barriers such as mental health, substance misuse, domestic abuse, employment and debt management. To actively support households while in temporary accommodation and becoming tenancy ready by providing support to enable them to transition from temporary accommodation and into their own settled home within the community and living as independently as possible. For further information, please see attached documents. We would love to get to know you more so please give us a call if you would like to discuss this role or our team. You can call Gemma Jones, Housing Support Co-ordinator on 01743 255806/07458 073518 or email: <a href="mailto:gemma.jones@shropshire.gov.uk" target="_blank">gemma.jones@shropshire.gov.uk</a>

Housing Support Officer - Night Only

About the Borough Joining us, you get to work for not just one high performing London Borough, but two. Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan "Ambitious for Sutton", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan "Greener, Fairer, Safer, Together", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. About the Role and our Ideal Candidate About the Role The role of Financial Inclusion Officer is to provide an in depth income maximisation and money management service to Kingston Council tenants to support them to sustain their tenancy. Within the role of financial inclusion officer you will be expected to: <ul><li> Achieve income maximisation including the completion of welfare benefits applications. </li><li> Provide support and advice on money management and effective budgeting. </li><li> Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts. </li><li> Complete welfare benefits mandatory reconsiderations and appeals. </li><li> Work collaboratively with both internal and external departments and partner agencies to support tenants to manage their finances in the best way possible. </li></ul> Our Ideal Candidate The essential qualifications for the role of financial inclusion officer is a minimum of 5 GCSEs. Additionally it is essential that you have full in depth knowledge of welfare benefits and are able to evidence providing money management and budgeting advice in a previous role. We are also looking for candidates with excellent verbal and written communication skills who are able to provide detailed and clear case recording. You will be expected to work empathetically with financially vulnerable tenants who may present with a range of support needs. We offer our tenants face to face appointments in Guildhall 2 so it is essential that you are able and willing to attend our offices in Guildhall 2, Kingston for a minimum of 2 days per week. It would be desirable if you have completed Citizens Advice Adviser training . Along with this a knowledge of NEC/Iworld and Civica systems would be advantageous but full training will be provided if required. About Us The team works with tenants to develop financial capability and independence by offering: <ul><li> The delivery of a proactive service offering an appointment to new tenants at the beginning of their tenancy. </li><li> Free impartial advice and support on a range of welfare benefits and tax credits. </li><li> Face to face appointments offered to support tenants with their welfare benefit or debt issues. </li><li> Assistance with housing benefit disputes and back dates. </li><li> Guidance and support when making benefit appeals. </li><li> Advice concerning Universal Credit. </li><li> Expected to manage casework for an average of 30 households/individuals </li><li> Money guidance advice and signposting to specialist agencies when necessary. </li><li> To provide monthly statistics on performance and financial outcomes for those we support. </li></ul>Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: <ul><li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li><li> Flexi-time (Please note, this applies to roles at grades 1-9 only) </li><li> Three volunteering days per year in Sutton or Kingston </li><li> Comprehensive learning and development programme </li><li> Local and national discounts for shopping, eating out and leisure activities </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Car parking scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Free eye tests and contribution towards glasses </li><li> Confidential wellbeing and counselling support </li><li> Subsidised gym membership </li></ul>Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Job Profile

Financial Inclusion Officer

Accommodation Officer Application Deadline: 15 August 2025 Department: Accommodation and Conferences Employment Type: Fixed Term - Full Time Location: Brasenose College Compensation: GBP 31,459 - GBP 36,616 / year Description The Accommodation Officer is responsible for all matters associated with planning, allocation and cleaning of residential accommodation and the cleaning of public rooms across the four Brasenose College sites. This role is fixed term, full time, for a period of 1-year. Key Responsibilities Accommodation <ul><li>In liaison with other Domestic team managers ("Heads of Departments" or HoDs), anticipate and forward plan for term, conference and vacation accommodation requirements ensuring all contacts are kept informed of developments. </li><li>To ensure that accommodation capacity is maximised both in term, and for conferences in vacation. Essentially working closely with college office, Estates team and the Conference and Events Manager.</li><li>To liaise and oversee the required student room ballots and to ensure the administration of the ballots go ahead in liaison with the student common rooms and Domestic Bursar.</li><li>To ensure that all aspects of room allocation are completed, and the information distributed as appropriate, ensuring rooming information is entered onto the room booking database (Kinetics) in a timely manner.</li><li>To manage all student room, change requests and requests to end tenancies early and to advise all relevant departments of amendments.</li><li>To input on Kinetics and keep up to date all student room allocations throughout the year.</li><li>To ensure clear, professional communication and support for our students and guests/clients. </li><li>Develop agreed Service Levels in collaboration with college office and the Domestic Bursar. </li><li>To prepare all annual licences for accommodation together with the respective inventories. To ensure that arrivals and departures are conducted correctly and to respond to concerns or queries regarding the accommodation.</li><li>To support the Domestic Bursar and Room Allocation Committee by managing the process of allocation of Fellows' teaching rooms and Fellows' property and managing the Ballot process for each. </li><li>To ensure clear communication and liaison with relevant academic staff, HODs and external property agencies where appropriate.</li><li>In liaison with the Clerk of Works and Head of Operations, to assist in ensuring that public rooms and residential rooms on all College sites are kept in a good state of decoration and repair, and in particular that the housekeeping team identify and report faults promptly.</li><li>In liaison with Housekeepers, to organise carpet, window cleaning and other specialist cleaning as necessary.</li><li>In liaison with the events Coordinator, to manage and monitor standard room set ups in public/teaching rooms. </li><li>To order furniture and soft furnishings for Fellows, staff, student and public rooms as required in consultation with the Domestic Bursar.</li><li>Administer guest room, and B&amp;B enquiries.</li><li>Support any requirements for SCR guest room bookings via SharePoint and KX Residential. </li><li>Adopt a service desk style customer service for all enquiries. Help maintain and update listings on SpeedyBooker, University Rooms, and the College website.</li></ul>Financial <ul><li>To keep accommodation contracts under review to ensure best value.</li><li>Support the annual review of the accommodation budget and contribute recommendations for potential adjustments to the Head of Operations.</li><li>Liaise with Finance Department to ensure that all bill charges for accommodation services are accurate and raised in a timely fashion.</li><li>To take ownership for the KX system for student accommodation and ensure the system is effectively used and the required contracts are in place.</li></ul>Health and Safety <ul><li>In liaison with the Head Housekeeper:<ul><li>Ensure a safe working environment for students and staff.</li><li>Ensure Health &amp; Safety notices are up to date in all rooms.</li></ul></li></ul>Welfare <ul><li>Welfare liaison lead between the welfare team and the Domestic Bursary. Manage all aspects of welfare provision that impact the Domestic Bursary including the provision of room adjustments for disabled students/staff or those with medical needs and the co-ordination of Domestic Bursary departments in the event of an outbreak of infectious disease.</li></ul>Disabled access <ul><li>To work with the Domestic Bursar, Estates Manager and other colleagues to review all elements of the Disabled Access strategy. This includes an auditing process and the developments to offer a fully accessible service to students.</li></ul>General duties <ul><li>The post holder will be required to be familiar with, and work in accordance with, all College's policies and procedures.</li><li>To participate in training and development required by the College.</li><li>To be willing and prepared to undertake any other duties as directed by the Head of Operations or Domestic Bursar. The job description may be subject to review in consultation with the postholder.</li><li>To be vigilant and take responsibility for ensuring the Accommodation and College property and equipment is kept safe at all times. </li><li>To ensure all personal data relating to individuals is kept confidential in accordance with college policies and relevant data protection regulations.</li></ul>Skills, Knowledge and Expertise Essential criteria <ul><li>Experience running a accommodation operation within a hotel or college.</li><li>Experience of student accommodation issues as a user or supplier.</li><li>Excellent customer service and relationship building skills.</li><li>Experience in developing service schedules to ensure that standards of accommodation are implemented and maintained.</li><li>Excellent organisation and prioritisation skills and able to multi-task.</li><li>Excellent planning and skills with accuracy and attention to detail.</li><li>Ability to work to tight deadlines under pressure and remain calm and courteous.</li><li>Proven ability of developing and implementing effective process and procedures.</li><li>A positive and proactive approach to problem solving to ensure the best standards and service delivery.</li><li>Professionalism and excellent presentation skills with a high level of English (oral and written)</li><li>Proficient IT skills with an intermediate to advanced working knowledge of Microsoft office including Excel.</li></ul>Desirable criteria <ul><li>Degree qualification in Hotel Management &amp; Catering.</li><li>Experience of room booking database.</li><li>Experience of working in a college or higher education environment.</li></ul>Terms and Conditions Appointment: This is a fixed term full-time post and there will be an initial probationary period of four months. The appointment will be conditional on verification of the successful candidate's 'Right to Work' checks in advance of employment and subject to the receipt of satisfactory references and medical clearance through the University's Occupational Health Services. Salary: Brasenose College Grade 5 (GBP 31, 459 - GBP 36,616 per annum according to experience) Hours of Working: Full time 35 hours each week. Standard hours are from 8am to 4pm, Monday to Friday, with an unpaid hour taken for lunch. Some weekend and evening work may be required for which time off in lieu may be given. The post holder will be required to work the hours necessary to fulfil the job requirements and subject to operational needs. A willingness and ability to adopt a flexible approach to working hours and duties is essential according to the requirements of the College. Benefits <ul><li>Pension Eligibility to the Oxford Staff Pension Scheme (OSPS). The successful candidate will be entered into this scheme automatically on joining, but on-going membership of the scheme is optional.</li><li>Salary Exchange Scheme - Staff who join OSPS will also be enrolled into the Salary Exchange Pension Contributions Scheme on or around three months after joining Brasenose staff. This scheme is financially advantageous both to the employee and the College as the employer.</li><li>Annual leave - The paid holiday entitlement for a full-time contract is six working weeks (30 days) annual leave (5 days is to be taken over Christmas break when College is closed) plus 8 Statutory Bank Holidays. Annual Leave shall be taken at mutually convenient times agreed in advance with the Domestic Bursar. Bank Holidays which fall within the full terms of the University of Oxford are normally worked, for which compensatory time- off in lieu will be given. The holiday year begins on 1 January and ends 31 December. </li><li>Meals - Employees are entitled to take lunch free of charge, when the kitchen is open.</li><li>Welfare Support - Employee Assistance Programme - a free confidential telephone helpline and online medical guidance. Free annual flu jab.</li><li>Travel Pass Loan - a discounted travel scheme is available with monthly deductions from salary.</li><li>Cycle to Work Scheme/Bike Loan - monthly deductions from salary.</li><li>Sports Facilities - Access to the University Sports club.</li><li>University Card - for discounts in shops, cafes and restaurants and University Leisure facilities.</li></ul>Other Information: No smoking is allowed on any of the College sites. Recruitment Monitoring: This post is subject to recruitment monitoring to ensure that the selection process is consistent with the law and the College's Equal Opportunity Policy and Code of Practice. You are asked to complete the Recruitment Monitoring Form which is completed through the online application process. The information supplied on the form will play no part in the selection process and will not be seen by any members of the shortlisting panel. Data Protection: All data supplied by applicants will be used only for the purposes of determining their suitability for the post and will be held in accordance with the principles of the General Data Protection Act 2018. In accordance with the GDPR regulations 2018 please see the relevant privacy notice on the website. <a href="https://www.bnc.ox.ac.uk/downloads/GDPR/PrivacyNotice_AcademicandNonAcademicStaffApplicant.pdf" target="_blank">https://www.bnc.ox.ac.uk/downloads/GDPR/PrivacyNotice_AcademicandNonAca…</a>

Accommodation Officer

Job Introduction Job Description <ul><li>Job Title: Social Impact Manager</li><li>Location: Remote with extensive travel across Manchester &amp; London</li><li>£50,000 - £53,000 per year + up to 10% bonus + Car allowance + Excellent Sodexo benefits</li><li>40hrs pw, Monday - Friday</li></ul>Job Introduction Sodexo is looking for a driven Sustainability Manager to lead our environmental and social impact efforts across sites, contracts, and tenders. You'll provide expert support aligned with our Social Impact Pledge pillars: People, Planet, Places, and Partners. In this role, you'll ensure our operations meet the highest standards in safety, waste, and sustainability-staying compliant with legislation while driving best practice. You'll also champion innovative, cost-effective ways to reduce our environmental footprint. If you're passionate about making a real difference in a purpose-led organisation, we'd love to hear from you. What You'll Do: <ul><li>Lead and advise the Sodexo Health &amp; Care board on sustainability performance, competitor analysis, and market opportunities, using data-driven insights and ROI evaluation.</li><li>Serve as the bid response lead for all tenders, focusing on social value input and positioning.</li><li>Drive the implementation of Sodexo's Better Tomorrow 2025 sustainability strategy (and beyond), embedding practices into operations and supporting internal and client communications.</li><li>Identify and deliver impactful sustainability projects across a large, multi-site portfolio through data-led insights and effective stakeholder engagement.</li><li>Embed sustainability within service delivery to meet client needs, drive revenue, and deliver strong margins.</li><li>Support compliance with evolving climate and environmental regulations, including NHS Evergreen Framework updates.</li><li>Champion social impact initiatives including health equity, workforce wellbeing, social mobility, and inclusive employment.</li><li>Promote innovation in sustainability to support business growth and position Sodexo as the partner of choice.</li><li>Enhance corporate visibility through sustainable campaigns, award submissions, and content creation across platforms.</li><li>Represent Sodexo as a brand ambassador at events, client meetings, and panels; chair monthly Sustainability Working Group meetings; and prepare regular sustainability reports.</li></ul>What You Bring: <ul><li>Proven experience in social impact, sustainability, or ESG roles-ideally within the health or public sector-supported by relevant qualifications or IEMA membership.</li><li>Strong understanding of GHG accounting and reporting standards, including the GHG Protocol.</li><li>In-depth knowledge of NHS Green Plans and Net Zero ambitions.</li><li>Skilled in data analysis and visualisation using tools like Excel and Power BI.</li><li>Organised and detail-oriented, with solid project management experience across multi-site portfolios.</li><li>Strong interpersonal and stakeholder relationship management skills.</li><li>Proactive leadership style with the ability to anticipate and respond to stakeholder needs.</li><li>Clear and influential communicator, both written and verbal.</li><li>Deep passion for sustainability and a track record of climate action.</li><li>Committed to continuous learning, innovation, and working across operations, sales, and strategic levels.</li></ul>What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: <ul><li>Unlimited access to an online platform offering mental health and wellbeing support.</li><li>Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.</li><li>Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.</li><li>The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.</li><li>Money Insights and financial benefits via the Salary Finance Platform.</li><li>Save for your future by becoming a member of the Sodexo Retirement Plan</li><li>A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo</li><li>Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.</li><li>Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.</li><li>Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.</li><li>Flexible and dynamic work environment </li><li>Competitive compensation </li><li>Full training and full protective uniform supplied.</li></ul>Ready to be part of something greater? Apply today! Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits &amp; Rewards Services and Personal &amp; Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents &amp; Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.

Social Impact Manager

The role Business Support Assistant (Sheltered and Supported Housing) <ul> <li>£27,317 per annum plus benefits.</li> <li>37 Hours per week (Mon - Fri) </li> <li>Home based with occasional travel.</li> <li>Role Type: Fixed Term Contract up to 12 Months (Maternity cover)</li> <li>The closing date for applications: 12.08.25 (Midday) </li></ul>At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role: As a dedicated Business Support Assistant, you will provide support services to the Sheltered and Supported Housing Team and Magna customers. You will ensure that our residents wellbeing is considered in all actions, aiming to make a positive impact on their lives by ensuring they feel valued, supported, and secure in their living environment. You will collaborate with other professionals and external agencies to create a comprehensive support network, promoting a community where residents can thrive. What you take care of: <ul> <li>Provide a high-quality business support service to the Sheltered and Supported Housing team and our customers. This includes aid with compliance checks for fire alarms and emergency lighting in Supported Units, processing invoices, raise and assign Health &amp; Safety checks to all Sheltered Housing Advisors.</li> <li>Provide high-quality support including compliance checks, monitoring PPE and contracts, and managing customer enquiries.</li> <li>Oversee operational requirements for Careline services, including programming alarms, troubleshooting, and managing centralised booking systems.</li> <li>Manage ad-hoc duties such as scheme welfare calls, Health &amp; Safety checks, and meal order coordination for Extra Care services. A full role profile is attached to this advert.</li></ul>What you need to be successful: <ul> <li>Excellent customer service skills.</li> <li>The ability to remain organised and perform effectively under pressure.</li> <li>Capable of working independently and making decisions pertinent to your role, using your initiative to solve problems and prioritise your workload effectively.</li> <li>Demonstrative ability to remain organised and perform effectively under pressure.</li> <li>Good numerical abilities, along with excellent verbal and written communication skills.</li> <li>Understanding of Social Housing and Older persons services would be advantageous.</li> <li>You must be able to travel independently to and from Magna sites on an occasional basis.</li></ul>Applicants with transferable qualities are encouraged to apply. This post is subject to an enhanced level Disclosure and Barring Service (DBS) Magna Benefits: We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. We offer: <ul> <li>Company sick pay.</li> <li>Pension matched up to 8%. </li> <li>Learning and Development. </li> <li>Mileage and Agile working </li> <li>Paid day a year to volunteer. </li> <li>Wellbeing Portal and Colleague Voice.</li> <li>Rental / Stamp Duty Loan and Credit Union. </li> <li>Employee assistance &amp; Health Care Cash Plan.</li> <li>Discounts on entertainment, high street shops and grocery shopping. </li> <li>Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.</li></ul>Our full range of benefit details can be viewed on our website under each vacancy. For an informal discussion about this post, please contact: Dani Davies - Talent Acquisition Lead at: <a href="mailto:dani.davies@magna.org.uk" target="_blank">dani.davies@magna.org.uk</a> or by mobile: 07528 974936 To apply please visit our website <a href="http://www.magna.org.uk" target="_blank">www.magna.org.uk</a>, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. About us We're Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year. Our vision of "Creating Great Homes Together" is fundamental to the work we do and we have ambitious plans to be "beyond the best" over the next ten years. Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory. Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won't achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant. Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers. For further information about Magna, please visit our website by clicking here. Our benefits Generous holiday This means the safety of our colleagues our customers is always our main priority. Competitive pension This is our mindset and our team approach to putting customers at the heart of all we do. Wellbeing support This is about how we treat each other and how we go about our business. Healthcare cash plan This is about how we all take responsibility for all our actions every day. Learning and development This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries. Colleague voice This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. For more details on our great range of benefits, please download the attachment which can be found at the bottom of this page. Our values Always safe This means the safety of our colleagues and our customers is always our main priority. All about customers This is our mindset and our team approach to putting customers at the heart of all we do. Be kind This is about how we treat each other and how we go about our business. Own it This is about how we all take responsibility for all our actions every day. One team This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. Be curious This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries

Business Support Assistant (Sheltered and Supported Housing)

Job description Post Ref: CC459 Please note: Internal at risk or redeployee applicants will be seen in the first instance. We are looking for an individual who is passionate, capable, and client-focused to join the Refuge Team based in Calderdale. Calderdale Council is an equal opportunities employer and service provider. Due to the nature of the role, it is a requirement that the post holder is female and is exempt under the Equality Act 2010 Schedule 9, Part 1. The Refuge aims to help women and children fleeing domestic abuse by providing them with temporary accommodation and assisting clients to secure and move into their own accommodation, supporting them in a holistic and trauma informed way and building partnerships with external agencies. You will have previous experience of working with vulnerable people in a support environment, with an understanding of the different forms of Domestic Abuse and respond in a way that makes survivors feel heard and understood. You will be able to demonstrate that you have a good understanding of professional boundaries, safeguarding, risk assessment, and confidentiality. For further details, please refer to the role profile. The offices are based outside of central Halifax. If you would like to discuss the role, hours of work or location in more detail, please contact Sarah Battle on 07813 354867. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 10th August 2025 Interview Date: 19th August 2025 We may utilise digital interview methods. As part of our Vision (<a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a>) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working opportunities. Please not this post is not suitable for job share. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council

Domestic Abuse Housing Support Worker (Urdu & Punjabi Language Skills)

Job Description The procurement team deliver great value for money across The Guinness Partnership. Working in a joined-up, innovative way the team plays a key role in the efficient and effective delivery of our group strategic objectives. About the role We are seeking a Procurement and SRM Partner to join the Guinness team. This is a permanent, full-time vacancy which can be based in either our our Oldham or Central London office. The main purpose of the role is to develop and deliver expert support in procurement and contract management to achieve value for money throughout Guinness. We appreciate that flexibility is important, so we offer a hybrid working style with 3 office based days per week. What we're looking for We know that how we do things is just as important as what we do, so you'll not only be a procurement professional with experience in housing or the public sector, but you'll also highly motivated with a willingness to go the extra mile to get the job done. You'll also be able to demonstrate Essential: <ul><li>Experience of procurement in a service orientated and commercial environment.</li><li>Experience of adding value and additional commercial benefit through the development of constructive supplier relationships.</li><li>Experience of managing the complete tendering process.</li><li>Proven project / programme management experience including ability to manage large scale multiple projects concurrently.</li><li>Experience of implementing Service Level Agreements and Key Performance Indicators in relation to Contract Management.</li><li>Excellent knowledge of UK procurement regulatory requirements and risk mitigation strategies.</li><li>Excellent knowledge and understanding of business management principles including decision making, negotiation, planning, budgeting and projections.</li><li>Excellent oral and written communication and presentation skills.</li><li>Excellent knowledge of Microsoft Office.</li></ul>Desirable: <ul><li>Experience of working within a procurement function across a geographically dispersed environment. </li><li>Proven experience of delivering effective and compliant procurement solutions across a range of asset management and asset compliance functions.</li></ul>Qualifications Essential: <ul><li>Educated to degree level (or equivalent).</li><li>MCIPS qualified and/or equivalent.</li></ul>To find out more about the key responsibilities of the role, please review the role profile. To Apply: Please review the role profile and apply with a CV and cover letter detailing how you meet the essential criteria.

Procurement & SRM Partner

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Havant and surrounding areas. You will provide high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent Guinness on site, fostering positive working relationships working with residents, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul><li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub, and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE.</li><li>Full UK driving license.</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. TJTGP REEDTGP

Estate Assistant

About The Service Housing Options provides advice and assistance under the Council's corporate duty to help clients who are homeless or at risk of homelessness. The service provides assistance to vulnerable people when they are in greatest need. About the job The post holder will be expected to provide advice and assistance at first point of contact, to clients who have applied as homeless to the Council. This includes responding to queries through telephone and email contact and generally supporting the roles of the Frontline Assessment Officers by assisting with progressing homeless applications through investigations and enquiries. What We Are Looking For From You Experience of working with the public, in a housing related environment will be an advantage. You will need the skills to cope under pressure in a busy and challenging environment. Additional information This role is part-time at 18 hours per week, 52 weeks per year. The advertised salary is based on a full-time role (37 hours per week, 52 weeks per year). The actual salary will be lower than the advertised salary because of the part-time hours and weeks worked. This post is temporary until 31/12/2025. Important: Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. This vacancy is suitable for post share. The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Denise Wheten, Homeless Assessment Manager on 07791323266. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application: -<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information: -<ul> <li> Recruitment Pack </li> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description &amp; Person Specification </li> </ul>

HOMELESS ASSISTANT

Housing Support Assistant To cover Staffordshire and Cheshire area (Base location is Liverpool) £26,012 per annum plus company car 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant across the Staffordshire and Cheshire area (Base location may vary dependent upon suitable candidate). At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul><li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li><li>Assisting with tenancy and voids management and maintaining occupancy levels</li><li>Supporting and promoting compliance with safeguarding policies and procedures</li><li>Building and maintaining relationships with customers and internal and external key stakeholders</li><li>Managing the procurement and availability of supplies, furniture, and equipment</li><li>Recording and updating relevant data, maintaining effective filing systems</li><li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul><li>Previous experience delivering tenancy services</li><li>Experience working to deadlines and prioritising workload</li><li>Basic knowledge of Microsoft Office packages</li><li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li><li>NVQ2 or equivalent in relevant area</li><li>Ability to extract and interrogate data</li><li>Some experience in the use of housing management systems or similar is desirable</li><li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job reference: 225598 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Assistant

The vacancy 22 hours per week Actual Salary: £16,557 per annum About the role: We have an exciting opportunity for a Housing Support Officer to join our Community Service team. This role provides support to customers by ensuring appropriate information and advice is given to assist them to sustain their tenancies. You will maintain a caseload of customers and deliver a person-centred support to those who often present with complex needs requiring a skilled response e.g. those in crisis, with complex welfare benefit issues or at risk of homelessness. You will provide advice and guidance regarding housing, health, social care, budgeting, benefits, debt management and employment. You will empower customers to develop the necessary skills and motivation to improve their lives and successfully sustain independent living. About you: We are looking for someone who has experience of providing support, advocacy or advice and guidance work in a housing, support, health, social care or customer service setting, with an awareness of the issues affecting vulnerable people. You will need to be solution focussed, have effective communication skills including the ability to liaise with a wide range of customers, a positive attitude towards team working, be self-motivated and own an ability to manage time and prioritise workloads. Full training will be given within a supportive team. Due to the nature of this role, you will need to be able to drive with access to your own vehicle or alternative transport. The successful candidate will also be subject to a satisfactory Enhanced DBS check. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officer - Part Time

The vacancy Fixed Term until 31st March 2027 37 hours per week We have an exciting opportunity for Housing Support Officers to join our Community Service team. This role provides support to customers by ensuring appropriate information and advice is given to assist them to sustain their tenancies. You will maintain a caseload of customers and deliver a person-centred support to those who often present with complex needs requiring a skilled response e.g. those in crisis, with complex welfare benefit issues or at risk of homelessness. You will provide advice and guidance regarding housing, health, social care, budgeting, benefits, debt management and employment. You will empower customers to develop the necessary skills and motivation to improve their lives and successfully sustain independent living. About you: We are looking for someone who has experience of providing support, advocacy or advice and guidance work in a housing, support, health, social care or customer service setting, with an awareness of the issues affecting vulnerable people. You will need to be solution focussed, have effective communication skills including the ability to liaise with a wide range of customers, a positive attitude towards team working, be self-motivated and own an ability to manage time and prioritise workloads. Full training will be given within a supportive team. Due to the nature of this role, you will need to be able to drive with access to your own vehicle or alternative transport. The successful candidate will also be subject to a satisfactory Enhanced DBS check. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officers - Full Time

The vacancy Fixed Term - 12 months 37 hours per week We have an exciting opportunity for an experienced housing professional to join our team and build strong relationships with our customers and deliver a full range of support, focusing on their needs from the very start of their tenancy with us. You will manage complex tenancy management issues throughout the tenancy, working closely with colleagues in other teams to find the most appropriate solution. When a tenancy ends you will be responsible for supporting customers through that process, making sure that they leave their home with the support advice and information they need to do so successfully. You will ensure every new customer is happy with their new home and get every new tenancy off to the best start. About you: You will have experience in Housing Management with a good knowledge of housing legislation, policy and practice. An excellent communicator, both written and oral, you will ensure customers understand the terms and conditions of their tenancy agreement. You will be able to respond to stakeholder concerns, including customers, with tact and sensitivity. With great time management skills, you will be able to prioritise your workload. The successful candidate will also be subject to a satisfactory Enhanced DBS check. You must have a full driving licence and access to your own car to be considered for this role. Full Role Profile can be found at the bottom of this page. We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now. If you are an internal candidate and interested in this as a secondment, please speak to your line manager before applying as we will need to seek approval from your Head of Area for your application to be considered. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Tenancy Officer

The vacancy Actual Salary: £13,923 per annum 18.5 hours Fixed Term until 31.03.2027. We have an exciting opportunity to join our Community Service Team as our next Housing Support Officer - Tenancy Sustainment. You will provide bespoke support to our customers who currently cannot manage their tenancy. You will be supporting residents at risk of losing their tenancy, prevent potential homelessness and help to reduce anti-social behaviour and maximise rental income. The key to this role is to build trust with our customers and continue this until and beyond their circumstances approve and their tenancy is stable. About you: You will have knowledge of Housing and Tenancy law and an awareness of local specialist services. You will also have knowledge of Adult and Child Safeguarding and an awareness of the issues that contribute to tenancy failure. As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills. Some of customers struggle to engage and have complex needs so your person-centred approach, patience and resilience will be needed to encourage engagement. The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport. We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role takes your interest, then apply now! Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officer - Tenancy Sustainment

Job title: Residential Practitioner Salary: C1 - *GBP*27,711 - *GBP*30,060 (Average earning including Secure Allowance *GBP*30,379 - *GBP*32,946) Hours: Average 37 hours per week. Contract: Permanent Location: Adel Beck Secure Children Home Are you passionate about enabling young people to improve their life chances? Are you resilient and positive, a good listener and a team player? We are looking for people like you to join our team as a Residential Practitioner. At Adel Beck we care for 24 young people aged 10 to 18. They are referred to us following court proceedings, being placed on remand or sentenced to a period of detention, or because they need to be placed in secure accommodation for their own safety or the safety of others. Residential Practitioners have a central role in the daily lives and long-term outlook for the vulnerable young people at Adel Beck, who may have complex needs and display challenging behaviours. Our goal is to inspire change in attitudes, behaviours, learning and emotions. We want to enable every young person to grow up and make a positive contribution as part of their family and wider community, safe from risk-taking behaviour, exploitation and offending. We are committed to the ambition of Child Friendly Leeds. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you We are looking for experienced, enthusiastic, adaptable candidates with the personal qualities to connect with and inspire vulnerable children and young people. We use a therapeutic model of support and intervention and will provide full training. You must have: <ul> <li> excellent communication and listening skills </li> <li> positivity, resilience and emotional intelligence </li> <li> flexibility to work shifts including weekends, bank holidays and nights </li> </ul>We expect the following experience and qualifications: <ul> <li> good standard of literacy and numeracy </li> <li> basic computer literacy </li> <li> Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees) </li> <li> Experience supporting children or young people with additional emotional/behavioural issues this may be from employment, volunteering, student placements or personal life </li> </ul>About the role As our next Residential Practitioner you play an active role in the daily lives of our young people, using a restorative approach to support them in their personal growth and learning. You be part of a supportive team which has your wellbeing and professional development at heart. There no greater job satisfaction than seeing the difference you make every day to the lives and prospects of vulnerable young people. You will: <ul> <li> help to create a safe, stimulating and caring environment for young people, </li> <li> build trusting relationships, understanding young people needs and interests, </li> <li> provide primary care that is responsive to individual needs, </li> <li> manage behaviour and develop strategies for longer term progress, </li> <li> plan and organise activities to enhance young people experiences day to day and for special occasions, </li> <li> nurture each child personal development, their education and wider learning. </li> </ul>What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> A competitive salary plus enhancements for sleep-in duties and working weekends, </li> <li> Annual leave entitlement plus statutory holidays, </li> <li> Funding for you to study for relevant qualifications, </li> <li> Ongoing training opportunities for you to build the skills you need to do your best for the young people in your care, </li> <li> A clear career path for the right candidates through the team structure, with potential for progression into senior practitioner and management roles, </li> <li> Membership of the West Yorkshire Pension Fund with generous employer contributions, </li> <li> Flexible and hybrid working arrangements subject to service requirements, </li> <li> A clear career pathway and continuing professional development opportunities, </li> <li> A range of staff benefits to help you boost your wellbeing and make your money go further. </li> </ul>How to apply Apply for this job online. Please upload your CV and complete a personal statement of no more than 500 words Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact Nabila Morris, Deputy Service Manager. Call 0113 378 3701 or email <a href="mailto:AdelBeckAdmin@leeds.gov.uk" target="_blank">AdelBeckAdmin@leeds.gov.uk</a>. A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose Under the direct supervision and guidance of the Senior Residential Practitioner and Team Manager take a lead supportive role in the provision of a safe and secure care service for children and young people that meets with Childrens Homes Regulations, Children Homes National Minimum Standards, Youth Justice Standards, Leeds City Council and the homes policies, procedures and guidance. Take an active role in the lives of young people, in assessing their needs and encouraging attitudinal and behavioural change through proactive and positive interaction maintaining a pro-social behaviour, restorative and solution focussed approach. Responsibilities: <ul> <li> Contribute to the provision of a safe and stimulating environment in which young people can develop and mature. </li> <li> Support young people by showing awareness of their individual interests and preferences, by introducing them to a range of different experiences and enabling them to make informed choices wherever possible. </li> <li> Provide primary care on a day to day basis according to the young person individual needs and meet occasional needs such as health care appointments. </li> <li> For those young people with disabilities and complex needs, provide appropriate levels of personal care, including bathing, toileting, and dressing, changing and feeding. </li> <li> Understand and operate the policies and procedures for the administration of medication including accurately recording and verifying drug sheets. </li> <li> Plan and organise activities on a daily basis as well as for special celebrations and festivals. </li> <li> Participate in holidays and a range of sporting and physical activities with children and young people. </li> <li> Work directly with young people in accordance with agreed individual programmes and strategies (e.g. anger management, self esteem) </li> <li> Manage behaviour in an assertive and positive manner. And as a last resort, be able to safely restrain a young person following appropriate training. </li> <li> Support young people to gain the maximum benefit from education </li> <li> Support young people when they are transferring to other settings </li> <li> Consult in a meaningful way with young people and their families </li> <li> Carry out domestic duties to ensure that the home is maintained to a high standard, including some cleaning, cooking meals, laundry, and redecoration. </li> <li> Teach young people the skills they will need to live successfully in their own homes. </li> <li> Be responsible for preparing, reviewing and amending care plans, risk assessments and maintenance of files and other administrative tasks. </li> <li> Account for young people and departmental monies in accordance with policies and procedures and ensure accurate recording in all transactions. </li> <li> Attend and actively participate in meetings. Bring relevant issues to the attention of your manager and colleagues. </li> <li> Provide good communication, written and oral. </li> <li> Adhere to policies, procedures and team decisions. </li> <li> Plan the shift and ensure tasks are completed. Maintain a record of the activities of the shift. Work co-operatively with colleagues to ensure an efficient and effective service. </li> <li> To be involved alongside senior managers within the home in planning and organising in the short and long term to provide for the children and young people. </li> <li> Produce records on a daily basis to meet statutory and policy requirements. </li> <li> Prepare reports for statutory reviews and other meetings. </li> <li> Liaise and negotiate with other professional groups involved with young people. </li> <li> Contribute to the development of in house policies and procedures. </li> <li> Participate in training and development activities as necessary to ensure up to date knowledge and skills. </li> <li> Undertake other duties appropriate to the post. </li> <li> To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures. </li> <li> To actively promote and support Leeds City Council's and Departmental Policies on Equal Opportunities and to work in an anti-oppressive manner. </li> </ul> Qualifications NVQ/QCF, Health &amp; Social Care (Children &amp; Young People) Level 3 or work towards and achieve within 12 months of appointment Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements. <ul> <li> An ability to assess and evaluate the individual needs of young people and their families. </li> <li> An ability to work with staff at all levels, working as part of a team and liaising with other professionals. </li> <li> Demonstrate written and verbal skills (Written exercise on day of interview) </li> <li> The ability to be flexible and to work on a shift basis, including weekends and bank holidays and undertaking sleeping in duties. </li> <li> Be able to compile records and reports </li> <li> Knowledge Of 1989 Children Act and other legislation. </li> <li> Knowledge Of issues relating to Looked after Children. </li> <li> Understand the young person right to confidentiality. </li> <li> Basic computer literacy. </li> <li> The minimum qualification for this post is Level 3 Diploma for the Children and Young People's Workforce. The Level 3 Diploma is new and replaces the previous Level 3 NVQ. Please note that existing qualifications are still valid and that staff and managers do not need to retake your qualifications. If you do not hold this qualification you must be willing to register to commence the course within 3 months of taking up your appointment. </li> <li> Educated to GCSE level or equivalent. </li> <li> Experience Of work in the last year with young people who may have emotional/behavioural difficulties either in a paid or voluntary capacity in a children home, social care setting, a school, youth service, or any other service designed to support children and young people. </li> <li> An ability to work in a challenging and changing environment. </li> <li> Of preparing and writing reports. </li> <li> Of handling petty cash transactions </li> <li> Committed to continuous improvement. </li> <li> Ability to understand and observe the Council Equal Opportunities Policy. </li> <li> To carry out all duties having regard to an employee responsibility under the Council Health &amp; Safety Policies. </li> <li> Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development. </li> <li> Be physically fit enough to carry out all requirements of the post including the use of Safety Intervention (SI) to manage challenging behaviour as required. </li> <li> It is a statutory requirement that post holders within a children residential establishment is 4 years older than the oldest child/young person. Therefore as Leeds City Councils Children residential homes are registered to take children/young people up to the age of 18 it is an essential requirement that anyone applying for this post must be 22 years of age or over. </li> </ul>Essential Behavioural and other Characteristics <ul> <li> Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health &amp; Wellbeing, Inclusive Growth and Zero Carbon </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> <li> The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. </li> </ul> Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates. <ul> <li> An understanding of the Authority, its function and organisation </li> <li> Understanding of child and adolescent growth and development in forms of abuse/reasons for care, child protection issues </li> <li> Of flexible working in terms of changing hours of work; shifts; areas of work </li> <li> Knowledge of the problems of disadvantaged groups. </li> </ul>

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