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Do you have an interest in retrofit and are excited about improving the quality of social housing?Do you want to be part of a team delivering an ambitious retrofit programme and take responsibility for project delivery?Are you looking for a role that will actively invest in your professional development?You should have experience in project management, construction and retrofit and be interested in applying your technical expertise in buildings and energy efficiency to improve the quality of council-owned homes across the Borough.This is the perfect opportunity to apply your skills in retrofit and decarbonisation and improve the quality of social homes within an experienced Planned Works team. Waverley Borough Council are currently delivering Wave 2.2 of the Warm Homes: Social Housing Fund and have made an ambitious bid application for Wave 3 of the grant funding scheme. You would be responsible for delivering this domestic retrofit programme with the support of the wider team.This is a hybrid role – mixture of home and office working.Salary range: £41,267 - £44,387 (pay review pending 1st&nbsp;April).Contract type: 3 year Fixed Term contract.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Katie Reilly, Energy Efficiency Project Lead on 01483 523544.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications:&nbsp;12:00 noon on Friday 11th&nbsp;April 2025.Interview date:&nbsp;Wednesday 23rd&nbsp;April 2025.Please note we do not accept applications after the time given on the advert.

Retrofit Project Officer

The vacancyDo you have the expertise, leadership skills, and enthusiasm to ensure that our homes are safe, secure, and free from property risks? If so, we have an exciting opportunity for you to make a lasting impact on the lives of our customers.About the RoleAs our new Head of Healthy Homes, you’ll lead a proactive, customer-focused approach to property risk management, ensuring our homes are safe and well-maintained. Your work will cover key areas such as damp and mould, disrepair, stock condition, and our internal teams delivery of planned works. You will be responsible for ensuring we identify and mitigate risks created by maintenance issues before they become major problems for our customers.You will work at a strategic level, regularly reporting to the Board on how we are protecting our customers. Using data-driven decision-making, you will identify root causes of property risks and failures, ensuring our long-term investment strategy supports a preventative approach.You will also lead multiple teams, ensuring effective collaboration across departments such as compliance, service delivery, and neighbourhood management to provide the best outcomes for our customers.Key Responsibilities<ul><li>Lead and develop teams focused on HHSRS property hazards, damp and mould, disrepair, and stock condition surveying.</li><li>Oversee remediation and planned works, ensuring homes remain safe and in good condition.</li><li>Manage our internal planned works team, ensuring they deliver the quality required to drive customer satisfaction.</li><li>Use data and insights to identify root causes of property defects and drive proactive maintenance strategies.</li><li>Ensure compliance with legal, regulatory, and health &amp; safety requirements, reducing risk and improving standards.</li><li>Work closely with the Board, internal teams, and external partners, providing expert advice and influencing policy.</li><li>Manage significant budgets and procurement for specialist contractors.</li><li>Champion a customer-first approach, ensuring complaints are resolved effectively and homes remain safe.</li><li>Develop training programmes to empower frontline staff to identify and address property risks.</li></ul>What We’re Looking For<ul><li>A property related qualification e.g. surveying, or equivalent experience.</li><li>Proven leadership experience in social housing, managing teams across asset management, repairs, compliance, and stock condition.</li><li>Strong knowledge of building regulations, property defects, HHSRS, disrepair law, and compliance standards.</li><li>Experience using data and analytics to inform strategic decision-making.</li><li>A track record of working in high-profile roles, influencing stakeholders, and managing Board-level reporting.</li><li>Excellent project management skills with the ability to coordinate large-scale property investment and remediation work.</li><li>A customer-focused mindset, ensuring homes are safe, secure, and fit for purpose.</li><li>CIH level 4 qualification, or a willingness to work towards this.</li></ul>You will need a full UK driving licence as you’ll be regularly travelling across the Bromford geography. A Basic DBS and consumer check will also be required.In the event of a high volume of applications, we reserve the right to close the vacancy early.Why Join Us?At Bromford we are committed to delivering homes that enable our customers to thrive. This is a high-impact leadership role, giving you the opportunity to shape the future of housing safety and make a real difference to our customers’ lives. If you are ready to take on this challenge, apply now and be part of a team that puts customer safety at the heart of everything we do.About usWe are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues.We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK’s Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

Head of Healthy Homes

An opportunity has arisen within The Service Improvement Team for a Service Improvement Officer<ul><li>Are you passionate about driving positive change and improving services?</li><li>Do you have a track record of successfully managing projects and delivering results within set timescales?</li><li>Are you able to demonstrate your ability to analyse data and communicate findings clearly and effectively? &nbsp;</li></ul>Location:&nbsp;Godalming – Hybrid workingContract: Fixed Term Contract for 6 monthsStarting salary: £37,039&nbsp;Working Pattern: Full Time (37 hours)The candidate should possess strong communication skills, with the ability to write clear, concise reports and deliver engaging presentations.Bring experience in project and time management with the ability to work independently and deliver results under pressure.Demonstrate a highly analytical approach to evaluating data, making informed decisions that drive effective service improvements.Operational Duties &amp; Accountabilities<ul><li>Co-ordinate and support individual service reviews and assist with arrangements to meet statutory regulations.</li><li>Collect, analyse and report on housing service policies, procedures and performance data with a view to identifying areas for improvement</li><li>Carry out research into how other organisations provide equivalent services and report on examples of best practice for service reviews and other initiatives</li><li>Assist with collection and submission of data required for benchmarking, carry out benchmarking exercises on-line and produce reports of results for service reviews and as required by service managers</li><li>Carry out research with tenants, other customers and stakeholders including online,&nbsp; postal and telephone surveys, focus groups, face-to-face interviews etc. connected with service reviews and other initiatives</li><li>Co-ordinate arrangements for Tenants’ Satisfaction Survey and development of proposals to act on findings</li><li>Monitor, evaluate and report on progress towards implementation of improvement plans following service reviews</li><li>Produce user-friendly information for customers, staff and external stakeholders about performance and service developments</li><li>Assist in the management of the housing service content on the Council’s website and intranet</li><li>Collect, analyse and report on performance indicators and related information and new Government policies and initiatives</li><li>Undertake any other duties as may be assigned from time to time commensurate with the grade of the post&nbsp;</li></ul>There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flexi-time, we have generous leave entitlements, including an additional three days off when the office is closed between Christmas and New Year. We also have a range of learning and development services to support your career goals&nbsp;For an informal discussion about the post, please contact Sharan Thompson at <a href="mailto:sharan.thompson@waverley.gov.uk" target="_blank">sharan.thompson@waverley.gov.uk</a>How to apply: To apply for this post, please complete the application form which is available on our website’s <a href="https://url.uk.m.mimecastprotect.com/s/I3dSCBRvlfBN09IzfRU2we9z?domain=ats-waverley.jgp.co.uk" target="_blank">Job Vacancies</a> page.Closing date for applications: 9.00am on 25/03/2025&nbsp;Please note we do not accept applications after the closing date and time given on the advert.Interview date:&nbsp;03/04/2025 &amp; 04/04/2025Please find the link to the vacancy here: <a href="https://url.uk.m.mimecastprotect.com/s/uNxhCDJxpC0ZwKH5hgUjTHhH?domain=ats-waverley.jgp.co.uk" target="_blank">Current Vacancies | Jobs at Waverley | Services | Waverley Borough Council (jgp.co.uk)</a>

Service Improvement Officer x 2

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youYou will provide a high level of administrative support for the professional standards offer, including supporting the professional standards framework and self-assessment, professional standards committee and related working groups; codes of conduct / ethics and CIH complaints against breaches of these codes; membership upgrades; validations and recognitions processes; and the members’ CPD, monitoring and accreditation process.We are looking for an enthusiastic individual who can juggle several tasks and priorities with accuracy. You will be a self-starter and have experience of administrative and invoicing/payment systems and procedures, customer service, databases, minute taking and working to targets.Most importantly you will have a ‘can do’ attitude and enjoy working independently and flexibly as part of a team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Anabel Navarro, professional standards manager, on 02075 203384, or email <a href="mailto:anabel.navarro@cih.org" target="_blank">anabel.navarro@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Tuesday 1st April 2025Interviews due to take place:&nbsp;w/c Monday 7th April 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Professional standards senior administrator

ABOUT THE ROLEHours of work: 37.5 hours per week&nbsp;Salary: £44,865 per annum (plus London weighting if applicable)Place of work: Hybrid, but with a base in our London office, or in another L’Arche location. If your base is outside London, you can expect to spend 2-3 days a month in the London office.&nbsp;The role also involves regular travel to L’Arche Communities UK wide, and to national meetings.Contract type: Full time, permanentClosing date: Monday 31 March 2025, at 23:59.Are you a passionate housing professional with a strong background in housing management and Health &amp; Safety? Do you have the experience to drive meaningful change and improve the lives of people with learning disabilities? If so, L’Arche UK is looking for someone like you to lead the charge in shaping the future of our Housing and Health &amp; Safety standards.You may have previously held these role titles: Head of Housing, Head of Health and Safety; Housing Manager; Housing Officer; Health and Safety Manager; Head of Housing Management; Building Safety Manager; Head of Building Safety; Health and Safety Officer; Health and Safety Advisor; Housing Coordinator; Health and Safety Coordinator; Health and Safety Assistant; Head of Asset Management;Main purpose of the role<ul><li>Lead improvements across L’Arche UK, ensuring we meet the highest standards in Housing and Health &amp; Safety in each region.</li><li>Develop systems that support L’Arche in maintaining best practices, meeting relevant national standards, and implementing projects that align with our Housing Vision.</li><li>Work autonomously in a dynamic, values-driven organisation, where your skills and experience will have a direct impact on improving lives.</li></ul>This is a key moment for L’Arche UK as we innovate and optimise for the future. We are eager to build on our strong foundation and look for someone with your expertise to lead the way. If you’re ready to join a values-based organisation that prioritises care, inclusivity, and the empowerment of people with learning disabilities, this is the opportunity for you.Why L’Arche?<ul><li>Make a real difference to the lives of people with learning disabilities.</li><li>Thrive in a values-driven, innovative environment.</li><li>Take on a leadership role with the autonomy to shape our future success.</li></ul>This position does not offer sponsorship and is best suited for a candidate already located in the UK with existing right to work.ESSENTIAL CRITERIA:<ul><li>Experience of working in asset management, housing development and/or housing management, including some experience of supported housing;</li><li>Knowledge of housing and health and safety legislation and regulation, including housing benefits and supported housing funding;</li><li>A leader who can set vision, build collaborative partnerships, and lead continuous improvement in housing and health and safety practice;</li><li>Committed to creating the best possible housing and community spaces for people in our communities;</li></ul>ABOUT L'ARCHE&nbsp;L’Arche is a movement of over 150 Communities, across 37 countries, where people with and without learning disabilities share life. In these diverse contexts and cultures, we work for a world where everyone belongs, and the contributions of people with learning disabilities are held up and celebrated. The International Federation of L’Arche Communities is led by the International Leadership Team, of which the UK National Leader is a member.If you’re ready to bring your housing management and Health &amp; Safety expertise to an organisation that truly values your contribution, apply today and help us create a better future for everyone.A full job description and person specification can be found in the <a href="https://d3sceclfig3wjk.cloudfront.net/JOBS/9128e7c8-865f-4fcd-8369-c68588d7ecd3/RecruitmentpackHousingcompressed.pdf?Expires=1773154094&amp;Key-Pair-Id=APKAJBERTWWUCOUJQXCA&amp;Signature=XM2ySkFPlGpMUyrWUu5eWzmaEIHHWwHY8Hp7zb0JDmuf6BsoIiWWioCw2su5O6F3qLA9I2fvy~GhTcxUpHGLB0JYN2olEvSbX7~tACJBXPztt2LR5I2bMYsrpypRJLRbwjhZkcywHUkjfq6IovZazLndsI~PRLcJhMCKSWKaz~XBSvaOM7vtwoJN8id4izIyQMs32vMsy8nOLFVqbvpezeCQK5dSRX~lRLxKXE6kaVCxkwK4JuTJ3ZbfRLZa8mafWt4MkunMALtA~oANixl3aysLUo1Urw9nbowaCwiS5d0ZUmkJIYAfyD5EHA6dcHTZksI7GxTYHbBI3VIUdloVJ8tTiUsrFCtTo-oMIDQqKUIqjJSjKT8cQjm3v5A-yB4omlNuQCRirInuFV9W48S9em2pgCV0wzafDVmG7nzcMYPTxSUP-fjR5sBR6zFcV9Ci8cJQ~mDQn8-889CRzlaoR3zPYS1PGiAmYr1QQ8k20rZEiKkgtEL9-0-thgNaRPgnXVM07twjL33UGVPE-ZDgk91nGnVrSs2PCWH2o2z8dqvQoP1KR9XLLB5~j8bp4fB1LR528rcyeyONEtvv66bVpW04fdol4~KzyGcngtzNfMjqWqHOyGl0y-ds-TVpFBKa1GxAET4PHr9fuMrZUXEoV6Weka3CZg4CfuM1UmH2qj8_" target="_blank">Recruitment Pack</a>.To apply, please submit your CV and answer the questions from our <a href="https://larches.livevacancies.co.uk/#/applicant/118" target="_blank">online application form</a>.&nbsp;Closing date for applications is Monday 31&nbsp;March 2025, at 23:59&nbsp;Interviews will take place on the week commencing 7 April 2025.Please also read our <a href="https://www.larche.org.uk/Handlers/Download.ashx?IDMF=46729201-713b-4d56-9de3-29b83dcc8933" target="_blank">privacy notice</a> for job applicants.As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:<ul><li>Joining shared meals since cooking and having a meal together is what we are all about.&nbsp;</li><li>Paid sick leave.</li><li>Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request).</li><li>Interest free loans and salary advances available.</li><li>Free eye tests and a contribution towards the cost of glasses if you need them for work.&nbsp;</li><li>Free DBS / PVG checks.</li><li>Free Blue Light Card.</li><li>Professional membership fees paid if they are directly relevant to your role.</li><li>Free Employee Assistance Programme available to everyone.</li><li>Up to 5 days paid compassionate leave.&nbsp;</li><li>Up to 6 days paid (pro rata) for time off for emergency dependents leave.</li><li>Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings.&nbsp;</li><li>Paid mileage costs at HMRC rate.&nbsp;</li><li>Specialist bereavement counselling for employees and their family members.&nbsp;</li><li>Access to the Bike to Work scheme.</li></ul><a href="https://larches.livevacancies.co.uk/#/applicant/118" target="_blank">Apply for this job</a>

Head of Housing and Health and Safety

About youAs we continue to develop and grow our fantastic qualifications offer, we are looking for a quality assurance manager to join our team. If you want to be part of a great team who also provide apprenticeship services, then we’d love to hear from you.You will play a pivotal role within our education team, leading the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You will be a quality assurance expert with a proven ability to build and cultivate strong relationships while developing strategies, policies, and processes that uphold the highest standards and comply with regulatory requirements. Strong multitasking abilities and the capacity to prioritise effectively, along with the skill to inspire and lead a team, are essential.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about this role, please contact Azi Jacklin, awarding organisation manager on 02476 851 703 <a href="mailto:azize.jacklin@cih.org" target="_blank">azize.jacklin@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications: Sunday 30&nbsp;March 2025Interviews due to take place: Monday 7&nbsp;April 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Quality assurance manager

£38,800 pa + benefits&nbsp;Houghton Regis&nbsp;LU5 5UZDo you have experience of managing caseloads of medium and high risk anti-social behaviour cases? Have you developed and maintained expert knowledge of ASB prevention and collaborated with key external partners through creating effective relationships, (including Police and Local Authorities) to resolve local community safety issues?If so, you could be the next Community Safety Specialist here at Peabody. You’ll manage a full range of community safety casework, ensuring Peabody’s Community Safety Service is delivered within agreed timeframes, collaborating with internal and external partners to ensure compliance with all necessary protocols, keeping accurate records and maintaining risk assessments. You’ll engage with Peabody’s internal and external legal teams on complex cases, preparing documentation and where needed representing Peabody at Court and external meetings.You’ll provide our Neighbourhood Managers with advice, support and all necessary tools and tactics to remedy cases with a key focus on prevention, intervention, and enforcement when necessary. To be successful in this role, you’ll work in the office one per week, and the rest of the week is spent between working from home and visiting estates/areas you work in. You will cover a patch spanning Luton and Central Bedfordshire.&nbsp;You’ll collaborate with colleagues in our Customer Services and Communities team to identify support needs, accessing relevant agencies for both victims and perpetrators of anti-social behaviour, completing referrals to mediation and other support services as appropriate.*This job is being advertised as Anti-Social Behaviour Officer but on appointment your job title will be Community Safety Specialist.Could it be you?To be a success in this role, you’re:<ul><li>experienced in working in community safety or ASB teams.</li><li>Experienced in working with survivors of domestic abuse. </li><li>knowledgeable of key issues and able to provide effective solutions.</li><li>knowledgeable of relevant ASB legislation and community safety solutions.</li><li>a strong communicator with excellent interpersonal skills</li><li>confident in your ability to influence and negotiate, and have a track record of building effective partnerships with external agencies</li><li>experienced in a proactive, innovative, and solutions-focused approach to resolving community safety issues, showcasing problem-solving skills and efficient customer and neighbourhood support</li></ul>​This role will require a basic&nbsp;DBS check, a full UK driver’s licence and access to a vehicle.At Peabody, we’re all about making a difference to our community and helping people flourish.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>Ready to apply?We encourage early applications as we may close the advert before the stated deadline.As an employer, Peabody does not provide sponsorship as a licenced UK employer.Closing date: 25th March 2025.&nbsp;

Anti Social Behaviour Officer

We’re looking for a Head of ICT to join our client.&nbsp;This is a strategic leadership role responsible for overseeing ICT operations, driving digital transformation, and ensuring secure and efficient systems for residents and employees.Key Details:<ul><li>Temporary contract</li><li>Hybrid working (TBC)</li><li>Salary: £78,000 per annum</li></ul>Your Role:<ul><li>Lead the ICT strategy, ensuring alignment with business goals.</li><li>Manage a £1 million+ ICT budget, delivering value-for-money solutions.</li><li>Develop and implement ICT policies, ensuring compliance with best practices.</li><li>Procure and oversee contracts for software, hardware, and telecommunications.</li><li>Ensure data security, backups, and risk management across all systems.</li><li>Lead digital transformation projects, ensuring smooth implementation and adoption.</li><li>Build strong relationships with external partners, housing organisations, and councils.</li><li>Provide expert advice to the Executive Team on ICT developments and procurement.</li><li>Manage a high-performing ICT team, fostering a culture of excellence.</li></ul>What We’re Looking For:<ul><li>Proven experience leading ICT teams within housing, local government, or similar sectors.</li><li>Strong knowledge of IT systems, digital transformation, and risk management.</li><li>Experience managing large ICT budgets and procurement processes.</li><li>Excellent project management skills, with the ability to drive change initiatives.</li><li>Strong stakeholder engagement and communication skills.</li><li>Relevant IT qualifications (e.g., ITIL, Prince2, or equivalent experience).</li></ul>Why Apply?<ul><li>Lead transformational ICT projects within a progressive housing organisation.</li><li>Be part of a dynamic leadership team, shaping future ICT strategies.</li><li>Competitive temporary salary of £78,000 per annum.</li></ul>Interested? Submit your CV today and take the next step in your ICT leadership career. Apply now!

Liquid Recruitment Solutions

Head of ICT

Job title: Head of membershipBand: 2Salary: £53,550 to £58,632 depending on experienceLocation/base: Hybrid – a combination of working from home and in the Coventry office&nbsp;Hours: 35 hours per week About you We’re seeking an exceptional leader with extensive experience working in a membership organisation to drive CIH’s membership, member engagement and events offer.&nbsp; You’ll have a strong understanding of what it takes to lead high-performing, specialist teams, paired with a high level of personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and presenting complex ideas in clear, accessible ways.&nbsp; With a keen commercial mindset, you will play a pivotal role in supporting the organisation to achieve our growth, engagement and retention goals, whilst ensuring exceptional member experience and satisfaction. &nbsp;How to apply For an informal chat about this role, please contact Sarah Dunkerley, Director of membership and professional development - &nbsp;<a href="mailto:sarah.dunkerley@cih.org" target="_blank">sarah.dunkerley@cih.org</a>. For details of how to apply please visit our careers page - Careers &amp; Vacancies | Chartered Institute of Housing (CIH). CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp; Closing date for applications: Monday 24 March 2025 at 5pm. Interviews due to take place: Monday 7 and Tuesday 8 April 2025 in our Coventry office. &nbsp;

Head of Membership

Greenacre have been commissioned to assist a local authority in Surrey to recruit an Interim Electrical Manager on a temporary basis.Longevity: 3 months initiallyManaging the delivery of the cyclical Electrical testing programme and capital programmes<ul><li>Experience of managing the electrical discipline and contracts management of all electrical works</li><li>This role will cover the management of the electrical contractor to ensure all works are carried out safely within time and budget and also ensure the customer is safe at all times</li><li>Lead the implementation of the company's health, safety, and environmental policies on-site.</li><li>Take responsibility as main point of contact for clients, senior management and key stakeholders</li><li>Managing 1 direct report (Electrical Inspector)</li><li>Must have a relevant Electrical qualification </li><li>2 days a week in the office (Tuesdays and Thursdays) on a weekly basis</li></ul>

Greenacre Recruitment Ltd

Interim Electrical Manager

Advert close date: Friday 28th March 2025Greenacre are pleased to be supporting a social housing organisation, based in Sheffield with their recruitment of an Asset Reinvestment Manager.Our client is vibrant, forward thinking housing association with ambitious plans. Through their plans, reporting and operational activity, they seek to earn and sustain the trust of key stakeholders including their customers, colleagues, statutory and voluntary partners, suppliers, lenders and others.Our client’s aim is to be a great place to work and somewhere colleagues will tell you about the practices that they engage in to develop people to the best they can be.The ideal candidate will have experience in the design, procurement and administration of effective and legally compliant planned works, major works and cyclical maintenance projects.What will you do in the role?<ul><li>Be the responsible person for the operational delivery of the organisation’s asset investment plans, including capital and major works and decarbonisation initiatives, procuring and managing delivery contracts within budget.</li><li>Build and maintain productive internal and external partnerships with contractors, professional bodies, local authorities, and agencies to enhance service delivery.</li><li>Support the embedding of tenant feedback in all aspects of the service, ensuring tenant perspectives drive continuous improvement and positively influence service delivery. Ensure appropriate statutory consultation takes place in relation to asset investment.</li><li>Support the organization’s approach to health, safety, and regulatory compliance for assets, upholding all landlord obligations and associated standards.</li><li>Ensure there are controls in place to maintain robust data management systems related to asset life cycles and stock condition to support strategic planning. Utilise asset and customer data to improve satisfaction and outcomes for customers.</li><li>Lead, develop, and support an effective team, ensuring high performance through regular reviews, goal setting, and training aligned with organizational priorities.</li><li>Manage recruitment, employee development, performance, and health and safety within the team, fostering a culture of continuous improvement and accountability.</li><li>Contribute to the strategic direction, business planning, and long-term goals of Arches, supporting high standards of performance and value for money organisation wide.</li><li>Support the Head of Asset Management in ensuring all asset risks are identified, monitored, and mitigated in line with the Risk Management Policy.</li></ul>Skills and experience<ul><li>Professional/technical qualification in Surveying, Building Maintenance or Construction and/or suitable relatable working experience</li><li>Experience of operational management and delivery of capital and major works programmes within a relevant organisation.</li><li>Knowledge of JCT and NEC construction contractual frameworks.</li><li>Experience of delivering improvement programmes that are compliant with relevant statutory and regulatory requirements, including relevant health and safety, building control and CDM regulations.</li><li>A proven track record of building and maintaining relationships partnerships with key stakeholders.</li><li>Experience of procuring and implementing capital and major repairs delivery contracts, including through open market tendering and through procurement frameworks.</li></ul>To discuss this role in more depth, &nbsp;contact Dean Wylie on 07715 658148 or email <a href="mailto:dean@greenacre-recruitment.com" target="_blank">dean@greenacre-recruitment.com</a>This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Asset Reinvestment Manager

Income Collection Officer Advert close date: Friday 28th March 2025 Location: Shropshire (hybrid)Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer.The ideal candidate will have experience of income collection within a social housing setting.What will you do in the role?&nbsp;<ul><li>Taking front-line calls from residents, who are facing rent arrears</li><li>Managing the inbox</li><li>Handling claims of universal credit</li><li>Income collection &amp; rent arrears</li></ul>Who would excel in this role?<ul><li>Experience of rent/ income collection from residents who are in arrears</li><li>Experience of discussing payment plans and options</li><li>Knowledge of universal credit and the benefits system</li></ul>Greenacre Recruitment are a Disability Confident employer and are committed to providing employment opportunities from a diverse and inclusive candidate talent pool.We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Income Officer - Housing Services

Employer:Woking Borough CouncilSalary Range - £28,714 - £39,717 (dependent on experience) plus a flexible benefits allowance of up to £2,007 per annum and a vehicle allowance of £2,600Location: WokingContract: PermanentWorking Pattern: Flexible Hours/Full TimeHours: 37 hours per week.DBS Check: YesClosing Date: 30/03/2025 at 23:55Reference: COM/25/305557Are you passionate about engaging with customers and giving them a voice? Are you someone who can help foster an open and positive complaints culture that doesn’t shy away from complaints and learns from resident feedback?We have a new and exciting opportunity to join the Housing Services team as a Housing Complaints &amp; Insight Officer. This role has been created to support our transformation journey particularly developing a resident centric and open approach to complaints handling and driving forward analysis of complaints data, developing a lessons learnt approach and contributing key insights that will help transform services and improve customer satisfaction.This is an exciting time to join Woking Borough Council as we continue to transform our Housing Service in line with our Housing Improvement Plan and resident feedback. The successful candidate will be joining at a time where they can play an important role in this journey and utilise their skills, experience and commitment to residents.We are seeking a motivated, flexible, and highly organised individual who will be responsible for managing all aspects of complaints handling including initial contact with residents, logging of complaints, liaising with investigating officers/Managers for complaints responses at all stages of the complaints process, as well as dealing with all cases referred to the Housing Ombudsman service.You will have a sound understanding of regulatory timescales and deadline and experience in all aspects of complaints handling and complex complaints resolution. The successful candidate will have a focus on handling complaints fairly, openly and providing a high-level of customer experience.The ideal candidate will also be able to demonstrate experience in analysing complaints data and trends and presenting this information to Housing Managers of all seniority levels and support the development of a “lessons learnt” culture within the Housing Service that focuses on service improvement through a variety of resident feedback sources including complaints.You will also require excellent written communication skills in order to support with report writing, policies and procedures and yearly Ombudsman self-assessment activities.You will be a confident and articulate individual who can lead regular complaints meetings and deliver training to investigating Managers/officers as required to ensure high standards of complaint management, customer focused responses and communicate changes to regulatory requirements.You will have a can do and positive attitude and understand the important of building collaborative, trusting relationships with all customers including tenants, agencies, stakeholders, families, and other departments within the Council to deliver the best outcomes for our tenants.In addition to complaints handling, you will also administer our Member/Councillor enquiries process, FOI’s and SARs.Effective communication is key and will allow you to get to the heart of issues and deal with sensitively, professionally, and courteously.You will also be an essential car user and be required to have access to a vehicle.The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;Please ensure you answer the application questions with the STAR method (situation, task, action and result) to explain how you meet the role criteria&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;DBS CheckWoking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.Who to contact for informal discussion:For an informal discussion about the role, please contact Rosalynn Funnell, (Resident Engagement Team Leader) on 01483 743612Closing Date:&nbsp; 30 March 2025 - 23.55pmInterview Dates: &nbsp;14, 15 and 17 April 2025<h4>How to apply</h4>Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.Please apply online via the link provided.

Housing Complaints & Insight Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at The Fairways in Clarkston. The Fairways Court is an exclusive Retirement Living development of 28 one and two-bedroom retirement homes. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About Us Job Title: Homelessness Prevention and Solutions Officer Salary Range: £37,766 to £44,430 per annum (pro Rata) 1 Officer Part Time 3 days per week (21 Hours) Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: <ul><li>To be emotionally mature and confident to work with people facing homelessness for various reasons.</li><li>Be a good listener and able to apply what you hear to the legal framework in which we work.</li><li>Be organised in your work and able to keep on top of changing priorities.</li><li>Be able to engage and work collaboratively with families and individuals who require housing assistance.</li><li>Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness.</li><li>Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard.</li><li>Be a motivated and engaged team player.</li></ul>About the role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant's current housing. Essential Qualifications, Skills and Experience Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline: Closing Date: Sunday 6 April 2025 Shortlisting Date: Week commencing Monday 7 April 2025 Interview Date: TBC Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

Accommodation Assistant Accommodation Assistant Location: Whitecliff Bay Hours: Variable -Up to 24 hours per week Salary: £11.44 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Accommodation Assistant

Head of Housing Location: Birmingham, Castle Vale Salary: £55,883 - £66,583 per annum, pro rata Position Type: Full Time Contract Type: Fixed Term Contract - 9 Months Closing Date: Friday 04 April 2025 Join Our Team and Make a Difference! '&gt;Are you an inspirational leader with a passion for housing and community? Do you thrive in a fast-paced environment, driving excellence in service delivery and tenant engagement? '&gt;If you're looking for a rewarding opportunity to shape the future of community housing while working in an outstanding organisation that values collaboration, innovation, and customer focus-this is the role for you! '&gt;As Head of Housing, you will lead with vision and purpose, ensuring the effective management of our full range of housing services while prioritising customer satisfaction. You will work closely with internal teams, stakeholders, and community partners to create sustainable housing solutions that positively impact lives. '&gt;Key responsibilities include: <ul> <li>Lead, inspire, and develop a high-performing team, fostering a culture of excellence, collaboration, and outstanding customer service.</li></ul><ul> <li>Engage with key stakeholders and collaborate to achieve results '&gt;Monitor housing trends and policy changes to continuously enhance services and create new opportunities. '&gt;Oversee budget management to ensure financial sustainability and efficiency. '&gt;Support customer led engagement that strengthens community relationships '&gt;Provide clear performance metrics and reports, developing strategies to improve results.</li></ul>This role is offered on a Fixed Term Contract basis for 9 Months however there is scope for the role to be made permanent. '&gt;To success in this role, you'll need: '&gt;A driven, customer-focused mindset with a track record of delivering exceptional housing services. '&gt;Proven leadership skills with the ability to inspire and motivate teams to achieve great results. '&gt;Strong knowledge of housing law, policies and regulation. '&gt;Excellent problem-solving, negotiation, and communication skills. '&gt;In return we offer a fantastic benefits package which includes: '&gt;29 days basic annual leave (full time) + Bank Holidays '&gt;Optional Defined Benefit, Salary Sacrifice Pension Scheme '&gt;A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. '&gt;A commitment to work life balance through our Agile/flexible working principles. '&gt;Family Friendly policy with enhanced benefits '&gt;Learning and Development opportunities '&gt;Internal coaching and mentoring opportunities '&gt;Staff social events '&gt;We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. '&gt;The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs. '&gt;For an informal discussion about this role, please Housing and Community Director <a href="mailto:jo.fieldhouse@pioneergroup.org.uk" target="_blank">jo.fieldhouse@pioneergroup.org.uk</a>

Head of Housing

Community Safety Manager Location: Birmingham, Castle Vale Salary: £35,424 per annum Position Type: Full Time Contract Type: Permanent Closing Date: Friday 04 April 2025 The Community Safety Manager will be able to deliver a person-centred approach to handling anti-social behaviour and tenancy breaches in our community through mediation and excellent case management. '&gt;You will manage a caseload where legal interventions are required, so you will have a good working relationship with several of our internal and external partners in getting a positive resolution to cases as well as good working knowledge of housing and anti-social behaviour legislation. '&gt;The Community Safety Manager is a professional role and we're looking for someone willing to commit to the position and the ever-changing landscape of housing management. We're building a new, strong team and we want you to be part of this. '&gt;As a Community Safety Manager, you will <ul> <li>proactively work to understand the needs of customers and the safeguarding and vulnerabilities that may arise whilst delivering the job</li></ul><ul> <li>manage and prepare cases for court proceedings and update regularly on their position as well as being a leading officer regarding high level ASB. '&gt;work closely with customers to develop strong relationships with local communities, and positive and collaborative relationships with key agencies and internal teams. '&gt;Work with other teams and stakeholders to really help customers be involved in our service delivery. '&gt;To manage ASB cases, supporting victims and seeking enforcement remedies where appropriate. Negotiate and mediate low level neighbour disputes.</li></ul>The successful Community Safety Manager will have: '&gt;Experience in a Housing Management environment within Social Housing or similar transferable skills '&gt;Experience of working with customers from diverse backgrounds tackling complex issues housing and similar related '&gt;Ability to communicate effectively and adapt style to meet the needs of recipient '&gt;Ability to meet deadlines and to monitor &amp; manage performance '&gt;A commitment to building a strong, high performing team '&gt;Ability to handle challenging situations and able to think on your feet. '&gt;Ability to represent the organization in all settings and act as an ambassador. '&gt;Experience of managing cases of anti-social behaviour through to court. '&gt;Good knowledge of legislation surrounding tenancy management and ASB. '&gt;In return we offer a fantastic benefits package which includes: '&gt;29 days basic annual leave (full time) + Bank Holidays '&gt;Auto Enrolment Defined Contribution '&gt;Defined Benefit Scheme '&gt;Optional Scheme - Salary Sacrifice '&gt;A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. '&gt;A commitment to work life balance through our Agile/flexible working principles. '&gt;Family Friendly policy with enhanced benefits '&gt;Learning and Development opportunities '&gt;Internal coaching and mentoring opportunities '&gt;Staff social events '&gt;We have great housing stock at Pioneer Group with an exceptional, same-day repair service, so you won't be distracted from your duties dealing with repair issues. This will give you the chance to really focus on what you're good at - Community engagements and housing management. '&gt;For an informal discussion please contact Brendan O'Leary, Community Housing Manager brendan.o'<a href="mailto:leary@cvch.org.uk" target="_blank">leary@cvch.org.uk</a>

Community Safety Manager

Housing Support Assistant Harrogate Young Peoples Pathway Inspire North Harrogate £24,314 Per Annum (pro rata) Part Time 24 Hours per week Permanent Ref: INS1090853 Passion meets purpose! Become a Housing Support Assistant and help young individuals build brighter futures! Do you enjoy building rapport and relationships with young people to address their individual needs, promote independence, and facilitate their successful transition to independent living? As a Housing Support Assistant, you will play a vital role in supporting our team of Housing Support Workers who manage a caseload of clients. This is a hostel-based role which will include evening, nights (i.e., sleep shifts), weekend and bank holiday working on a rota basis. '&gt;Who we're looking for: <ul> <li>Strong commitment to supporting young people facing homelessness</li> <li>Excellent interpersonal and communication skills</li> <li>Empathy and the ability to build trust and rapport with vulnerable individuals</li> <li>Flexibility to work evening, night, weekend, and bank holiday shifts as required</li> <li>Ability to work effectively as part of a team</li> <li>An understanding of the challenges and issues faced by young people experiencing homelessness</li></ul>'&gt;Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working (where applicable) - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7,including access to counselling and GP services your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Beth Grindrod, via <a href="mailto:beth.grindrod@foundationuk.org" target="_blank">beth.grindrod@foundationuk.org</a> or 01423 521666. Apply Now! The closing date for applications is 6th April 2025, but we may close it early if we receive a high number of strong candidates, so don't delay! Working hours/days to be discussed at interview based on the availability of the candidate. Once agreed, the days/hours would be on a permanent working rota. Good Luck! Closing Date: 06-Apr-2025 Provisional Interview Date: 15-Apr-2025

Housing Support Assistant

Vacancy Name Recovery Coordinator Vacancy No VN4985 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location 96 Duke Street, Barrow-in-Furness, LA14 1RD Location Region Cumbria Location City Barrow-in-Furness Location Postal Code LA14 1RD Interview Date 09 Apr 2025 Job Details Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. About the role... An exciting opportunity has arisen for the position of Recovery Co-ordinator/Group Work Facilitator based within our South Cumbria RSC Team. Recovery Co-ordination is a diverse and rewarding role, key duties you will undertake are: <ul><li>Delivering a range of groups to support individuals that access the service</li><li>Facilitate and promote individuals' progression from engagement, through structured treatment, to self-sustained recovery</li><li>Reduce substance related harm to individuals and the wider community</li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals</li><li>Manage a caseload, devising, implementing, and reviewing on-going recovery and treatment plans</li></ul>For full person specification and job details, please visit this link. About you... You will have a passion for making a difference and fair chances for all should be at the core of everything you do. You will have an NVQ Level 3 in Health &amp; Social Care (or above or equivalent) or willing to work towards this in post. You will have a fantastic understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 and group therapeutic interventions. Who will you be working with.... You will be working as part of our North Cumbria RSC Team. The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers , Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. For an informal discussion regarding the post please contact Team Leader <a href="mailto:philip.patterson@recoverystepscumbria.org.uk" target="_blank">philip.patterson@recoverystepscumbria.org.uk</a> and <a href="mailto:Kirsty.fegan@recoverystepscumbria.org.uk" target="_blank">Kirsty.fegan@recoverystepscumbria.org.uk</a> or 01900 512312. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Humankind Support Networks Waythrough offer a wide range of in-house and external training opportunities. Personal and professional, development is a key priority across the organisation. All staff across the organisation will be in receipt of regular supervision and annual Personal Development Reviews. Waythrough is an equal opportunities employer If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,020 - £30,790 DBS Requirement Volunteer Enhanced Adult &amp; Child Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 27 Mar 2025

Recovery Coordinator

Vacancy Name Recovery Coordinator Vacancy No VN4973 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Whitehaven &amp; Workington Location Region Cumbria Location City Workington Location Postal Code Interview Date 14 Apr 2025 Job Details Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. About the role... An exciting opportunity has arisen for the position of Recovery Co-ordinator based within our West Cumbria RSC Team. Recovery Co-ordination is a diverse and rewarding role, key duties you will undertake are: <ul><li>Manage a caseload, devising, implementing, and reviewing on-going recovery and treatment plans</li><li>Facilitate and promote individuals' progression from engagement, through structured treatment, to self-sustained recovery</li><li>Reduce substance related harm to individuals and the wider community</li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals</li></ul>For full person specification and job details, please visit this link. About you... You will have a passion for making a difference and fair chances for all should be at the core of everything you do. You will have an NVQ Level 3 in Health &amp; Social Care (or above or equivalent) or willing to work towards this in post. You will have a fantastic understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 and group therapeutic interventions. Who will you be working with.... You will be working as part of our West Cumbria RSC Team. The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers , Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. For an informal discussion regarding the post please contact Team Leader Emma Benson <a href="mailto:emma.benson@recoverystepscumbria.org.uk" target="_blank">emma.benson@recoverystepscumbria.org.uk</a> or 01900 512312. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Humankind Support Networks Waythrough offer a wide range of in-house and external training opportunities. Personal and professional, development is a key priority across the organisation. All staff across the organisation will be in receipt of regular supervision and annual Personal Development Reviews. Waythrough is an equal opportunities employer If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,020 - £30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 06 Apr 2025

Job description Full Time, Permanent positions available Bristol City Council's Housing Options Service has several vacancies available for Housing Advisors to work within the Homelessness Prevention Team. The team are specialists in working with families and single people who are homeless or at risk of homelessness, to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems. Key responsibilities:<ul> <li>Work face to face with citizens to identify issues and steps to prevent homelessness.</li> <li>Liaise with a wide range of statutory and voluntary agencies, maintaining regular communication with their representatives.</li> <li>Promote and provide authoritative advice and assistance on homelessness prevention and a range of housing solutions.</li> <li>Advise landlords and tenants regarding their statutory rights.</li> </ul>Skills and requirements:<ul> <li>Excellent communication skills, including negotiation and mediation.</li> <li>Knowledge and understanding of relevant legislation.</li> <li>Problem-solving abilities and strong written communication skills.</li> <li>Ability to present information in a clear, legible, and logical manner.</li> <li>Strong conciliation skills to facilitate understanding between groups with potentially conflicting objectives.</li> </ul>Some of these posts may involve working in specialist areas, which will be discussed further at the interview stage. If you haven't already done so, find out more about our service and the role, including a day in the life profile, on our recruitment site. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Interviews will take place on 19 th 20 th and 21 st of November. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Will Penberthy: <a href="mailto:will.penberthy@bristol.gov.uk" target="_blank">will.penberthy@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Housing Advisor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about the team Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. We are looking to recruit a Resident Services Coordinator on a permanent basis. More about your role Based on site 5 days a week at Broadside , you will be responsible for a number of tasks including lettings, managing the customer journey and organising various events. On a daily basis, you will conduct the lettings of apartments, follow up on existing enquiries as well as converting leads to lets. You will be required to conduct regular research of the local market reviewing rents and the service of our competitors. In addition, you will provide a high level of customer service to residents and ensure that a concierge service is provided. At Places for People, we are committed to a safe working environment so a basic DBS check is required. More about you The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential. Experience &amp; Skills <ul> <li>Lettings and Sales Experience,</li> <li>Experience within a Build to Rent setting,</li> <li>A proven track record of Customer Service,</li> <li>Excellent communication skills,</li> <li>Strong stakeholder engagement.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Resident Services Coordinator

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Overview Join Camden's Routes off The Street (RTS) Service - Outreach Worker At Change Grow Live, we are passionate about making a real difference in the lives of those experiencing homelessness. Camden's Routes off The Street (RTS) delivers an integrated approach, combining assertive street outreach with a multi-agency hub. This innovative service provides tailored support pathways for individuals experiencing rough sleeping or involved in street-based activity in the borough. We are now recruiting a committed individual to join our dynamic and experienced Camden Routes off The Street team, based in the heart of Camden Town. This is your opportunity to make a meaningful impact and be part of a service that delivers real change. As an Outreach Worker within the RTS team, you will play a key role in supporting individuals to move off the streets and towards stable housing. Please note: This role will require you to walk for extended periods to conduct street outreach and provide direct support. This role involves working weekends, evenings, and early mornings as part of the outreach support provided to those in need. Additional Information: Location: Camden Hours: Full-time (37.5 hours per week) Yearly Full Time Salary Range: £27,861.26 - £32,002.35 (pro rata for part time hours) London weighting Allowance: £4,133.14 *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Key Responsibilities: <ul><li>Build trusting relationships with individuals experiencing rough sleeping or involved in street-based activity.</li><li>Conduct outreach shifts across the borough, engaging with individuals in all weathers, including mornings, nights, and weekends.</li><li>Support individuals to access accommodation, physical and mental health services, substance use support, benefits, and more.</li><li>Empower individuals by amplifying their voices, ensuring they are heard and supported in expressing their needs and strengths.</li><li>Work closely with partner agencies, collaborating to provide comprehensive support.</li><li>Accurately record all interactions with individuals and other professionals to ensure a clear and coordinated approach.</li></ul>Who We Are Looking For: We are seeking compassionate, resilient, and proactive individuals who are dedicated to making a positive difference in the lives of those experiencing homelessness. To excel in this role, you will: <ul><li>Bring experience in supporting individuals with complex needs, including homelessness, mental health, and substance use challenges.</li><li>Be comfortable working both independently and as part of a dynamic team, with a proactive attitude toward solving challenges. </li><li>Experience in engaging and supporting individuals with multiple and complex needs.</li><li>Be a skilled communicator, able to engage and build trust with people from diverse backgrounds, helping them navigate services and make positive changes in their lives.</li><li>Have a strong understanding of homelessness issues and be able to work collaboratively with a range of partners to support individuals in crisis.</li><li>Approach every situation with empathy, flexibility, and a focus on empowering those you support to achieve their goals</li></ul>Why Work with Us: What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>**If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Lukasz Fila | <a href="mailto:lukasz.fila@cgl.org.uk" target="_blank">lukasz.fila@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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