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Independent Reviewing Officer Role Responsibility Kent's Independent Reviewing Service is seeking to recruit a full-time permanent Independent Reviewing Officer. This post provides an exciting opportunity to influence the delivery of good social work practice and promote positive outcomes for children and young people in our care. Successful applicants will be part of a large and supportive team. In order to apply for this post, you must have a recognised Social Work qualification, be Registered with Social Work England and have extensive experience of working within Children's Services, with previous LAC experience and a Team Leader/Manager with supervisory experience. You will have proven skills in chairing complex multi-agency meetings and a knowledge of current children's legislation and practice. You will have excellent written and verbal communication, IT skills and the ability to prioritise your own work and respond to tight deadlines. You will remain objective whilst developing effective working relationships with Social Workers, their managers and other professionals involved in promoting the safety and welfare of children in care. Kent is a large authority, and it will be necessary in your role as IRO to travel across a relatively wide geographical area. This role is subject to holding a Full UK Driving Licence - The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability. This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service and registration as a qualified Social Worker with Social Work England. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. Contact Details For further information on this role please contact: Joanna Dunn, Business Support Lead - <a href="mailto:joanna.dunn@kent.gov.uk" target="_blank">joanna.dunn@kent.gov.uk</a> Deborah Royle, Quality Assurance Manager IRO Service - <a href="mailto:deborah.royle@kent.gov.uk" target="_blank">deborah.royle@kent.gov.uk</a> About the Company Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Independent Reviewing Officer

Are you personable, passionate and thrive working with older people? Do you have a natural ability to network and build effective relationships? If so, you could be a Scheme Manager at Peabody, helping our older residents to maintain their independence, whilst ensuring their safety and security. Your typical day could start with providing practical assistance to a resident before you undertake a site inspection. Then you might be meeting with an internal or external stakeholder to effectively signpost a resident to additional or specialist support before you lead a scheme event promoting resident participation and wellbeing. As Scheme Manager,you'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents. You'll actively work with residents in the management of their self-contained flat, developing and improving Peabody's service to them and ensuring we take full account of our older residents' needs. Success in this role requires your presence at the sheltered housing scheme for five days each week. Your role covers all aspect of housing management - everything from estate, scheme, and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you're energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you. To be a success in this role, you're <ul> <li>Experienced in providing support to vulnerable adults.</li> <li>Experienced working in housing.</li> <li>Knowledgeable of the importance of record keeping and understand safeguarding.</li> <li>A driver and have access to a vehicle with the appropriate insurance. </li></ul> This role will require an Enhanced DBS check Here just a few of the benefits for working at Peabody: <ul> <li>30 days' annual holiday plus bank holidays </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x Life Assurance</li> <li>Professional development by access to "paid for" apprenticeship programs and qualifications</li> <li>Two additional paid volunteering days each year </li> <li>Family friendly policies</li> <li>Up to 10% pension contribution matched 1:1</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place week commencing 23rd June PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Scheme Manager

Job summary Are you a motivated, dynamic, and enthusiastic registered nurse or occupational therapist with significant experience of working with people that are homeless or rough sleeping? If so, we have an exciting opportunity for you to be involved in our specialist Homeless Health team working with a diverse client group across three hospital sites. We have two Band 7 posts within the service, a part time GP, a team-leader and 3 homeless health housing coordinators. The Homeless Health Service provides enhanced inpatient care, and ensures safe, and sustainable hospital discharges that meets the needs of patient's currently experiencing homelessness. Main duties of the job <ul><li>To contribute expert clinical skills and knowledge to the service.</li><li>To be a role model for other staff on the service, always delivering inclusive practice.</li><li>To act as a role model for inclusion health practice within the organisation.</li><li>To manage the service caseload on behalf of the service.</li><li>To lead on the monitoring and reporting of the performance of the service as required e.g., by maintaining excel data collection sheets in addition to clinical notes.</li><li>To be a senior representative for the service in a variety of contexts.</li><li>Provide cover for colleagues as appropriate.</li></ul>About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person Specification Education/ qualifications Essential <ul> <li>Nursing or Occupational Therapy qualification</li> <li>At least degree level education or equivalent</li> <li>Post graduate qualification in a relevant clinical discipline</li> <li>NMC approved mentorship course.</li> </ul> Desirable <ul> <li>Leadership training</li> <li>Formal training in motivational interviewing skills</li> <li>Cultural competence training.</li> </ul> Experience Essential <ul> <li>Extensive clinical experience in a relevant discipline.</li> <li>Extensive experience of working with patients who are homeless or at risk of homelessness.</li> <li>Experience of working successfully with patients with non-engagement issues.</li> <li>Experience of multidisciplinary working.</li> <li>Experience in quality improvement in an NHS context</li> <li>Experience of monitoring team performance against key performance indicators</li> <li>Experience of working successfully with challenging behaviour.</li> <li>Extensive experience of managing patients with communication barriers and disabilities.</li> <li>Extensive experience of managing patients with mental capacity and/or safeguarding issues.</li> <li>Experience of delivering harm reduction interventions.</li> <li>Experience of suicide prevention practice.</li> <li>Experience of delivering clinical audits.</li> <li>Experience of delivering successful partnership working</li> </ul> Desirable <ul> <li>Experience of regularly using motivational interviewing techniques.</li> <li>Experience of managing and directing the work of a multidisciplinary team.</li> <li>Experience of managing staff from other organisations</li> <li>Experience of independently producing reports on team activity and performance.</li> </ul>Person Specification Education/ qualifications Essential <ul> <li>Nursing or Occupational Therapy qualification</li> <li>At least degree level education or equivalent</li> <li>Post graduate qualification in a relevant clinical discipline</li> <li>NMC approved mentorship course.</li> </ul> Desirable <ul> <li>Leadership training</li> <li>Formal training in motivational interviewing skills</li> <li>Cultural competence training.</li> </ul> Experience Essential <ul> <li>Extensive clinical experience in a relevant discipline.</li> <li>Extensive experience of working with patients who are homeless or at risk of homelessness.</li> <li>Experience of working successfully with patients with non-engagement issues.</li> <li>Experience of multidisciplinary working.</li> <li>Experience in quality improvement in an NHS context</li> <li>Experience of monitoring team performance against key performance indicators</li> <li>Experience of working successfully with challenging behaviour.</li> <li>Extensive experience of managing patients with communication barriers and disabilities.</li> <li>Extensive experience of managing patients with mental capacity and/or safeguarding issues.</li> <li>Experience of delivering harm reduction interventions.</li> <li>Experience of suicide prevention practice.</li> <li>Experience of delivering clinical audits.</li> <li>Experience of delivering successful partnership working</li> </ul> Desirable <ul> <li>Experience of regularly using motivational interviewing techniques.</li> <li>Experience of managing and directing the work of a multidisciplinary team.</li> <li>Experience of managing staff from other organisations</li> <li>Experience of independently producing reports on team activity and performance.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Imperial College Healthcare NHS Trust Address Trustwide London W2 1NY Employer's website

Homeless Hospital Discharge Team Lead

Working as part of a small team, your duties will include; <ul><li>Annually reviewing leaseholder service charges in consultation with Asset Management and other teams, and provide annual accounts to all leaseholders, complying with legislative and regulatory requirements.</li><li>Managing leaseholder service charge accounts, agreeing payment, and monitoring arrears including shared ownership arrears</li><li>Attending and providing evidence to First Tier Tribunal, as required.</li><li>Supporting the annual audit of service charge accounts.</li><li>Attending leaseholder involvement meetings or meetings within our communities with customers and partner agencies.</li><li>Setting up payment arrangements and dealing with customer enquiries</li><li>Providing support for stair casing and home ownership sales</li><li>Updating policies and procedures to keep in line with legislation</li><li>Providing reports and statistics on all aspects of home ownership and income management</li><li>Provide replies to solicitors on Leasehold Enquiries in relation to leasehold and shared ownership sales</li><li>Section 20 consultations - advising other teams and preparing/despatching paperwork - Set service charges for newbuilds in liaison with Development team</li><li>Dealing with arrears and setting up arrears agreement</li><li>Whilst this job description attempts to cover the main duties and responsibilities of the post it is not exhaustive. The post holder is therefore expected to undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.</li></ul>What's essential: <ul><li>Good knowledge of relevant legislation, including section 20 consultation</li><li>Fantastic customer service skills, with a relentless focus and a proactive and creative approach</li><li>Excellent windows word / excel skills</li><li>A good understanding of numbers and able to interrogate and explain financial calculations</li><li>You'll be thinking of the bigger picture</li><li>You'll also be able to work effectively with colleagues across the organisation</li><li>Excellent time management skills and an ability to effectively manage and prioritise work, as well as a methodical and organised approach to managing a portfolio of properties</li><li>You'll need to hold a driving licence and be able to use your own car for work purposes</li></ul>We offer: <ul><li>28 days holiday + bank holidays and the option to buy/sell holiday (pro-rata)</li><li>Training &amp; Development and opportunities for continuing professional development</li><li>A great team of colleagues to work with</li><li>Regular charitable events and a range of wellbeing activities</li><li>Enhanced family leave policies</li><li>A really competitive package of flexible employee benefits including a cycle to work scheme</li><li>Free parking</li><li>Access to two holiday homes (in Dorset and Norfolk)</li></ul>We're a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we'll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job. At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. For more details read the role profile attached. If you have the essential requirements we look forward to hearing from you. You can apply through our website. Any arrangements for interviews will be made in the light of guidance about coronavirus. Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience. Find out what it's like to be part of #teammhs in our recruitment video

Home Ownership Officer

Annual salary: up to £28,917.00 Resident Liaison Officer Thurrock Full Time Permanent Salary up to £28,917 per annum 42.5 hours per week Monday - Friday We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Criteria: <ul><li>Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience</li><li>Experience of handling multiple tasks in a high volume in a rapidly changing environment</li><li>Coordinate and deliver all customer operational related tasks and communication materials as appropriate</li><li>Ensure customer appointments are attended on time and to standard </li><li>Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively </li><li>Support customer engagement activities across all channels</li><li>Support Customer Service Centre with resolution of front-line complaints and queries </li><li>Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations</li><li>Convey accurate and timely information to customers and operational team, in clear simple terms</li><li>Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution </li><li>Experience of developing and delivering service improvements</li><li>Experience of partnership /alliance /collaborative working</li><li>Good time management, planning &amp; organisational skills</li><li>Experience of working with computerised systems</li><li>Good written, verbal, and interpersonal skills with strong customer experience ethos and strong communication skills</li><li>Experience of delivering community projects</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Company Van and Fuel Card</li><li>Uniform</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li></ul>Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Resident Liaison Officer

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Avenues is a place where people smile, laugh and grow - and achieve extraordinary things. Our charity runs specialist services for autistic people, people with learning disabilities, acquired brain injuries and complex needs. We work across Hampshire, South East England, London, Hertfordshire, East Anglia and Shropshire. We are pleased to offer an opportunity for a full time Tenancy Management Officer to join our well established Housing department. We are offering hybrid working and so the role will be based at our Sidcup office 2 days per week, as well as working from home. The role is Monday to Friday, 37 hours per week. As a Tenancy Management Officer you will provide our tenants with an excellent housing management service: Issuing tenancies, effective management and resolution of disputes, minimising rental arrears &amp; client debts and meeting our statutory and regulatory obligations when providing these services. You will also... <ul> <li>Ensure tenancies are in place and work with operational colleagues to ensure tenants are aware of the obligations these place upon them and the organisation.</li> <li>Provide assistance, advice and support to tenants and operational colleagues to address any tenancy disputes promptly and effectively.</li> <li>Monitor and maintain rent and charge records for tenants, working with operational colleagues and tenants to proactively address arrears.</li> <li>Provide monthly reports of arrears and bad debts to managers.</li> <li>Work closely with operational colleagues and other internal departments in the delivery of duties. Seeking out external support and clarification when necessary (e.g. legal advice) in the pursuance of duties.</li> <li>Support the annual review and setting of rents and charges for supported housing within the group, including negotiation with Housing Benefit teams.</li> <li>Ensure all new tenants are provided with a tenancy and supporting information, make relevant HB and welfare benefit claims, and accurately record detailed account of action taken on the rental systems</li> <li>Resolve tenancy disputes quickly and effectively</li> </ul>Our ideal candidate looks like this! <ul> <li>Previous experience in a similar role</li> <li>Hold a full UK driving licence with access to own vehicle for business use (mileage paid)</li> <li>Experience of successfully negotiating rent and service charges with local authorities, and understanding of exempt rents and intensive housing management charges</li> <li>Experience in successfully reducing tenancy arrears and bad debts</li> <li>Understanding of tenancies and experience in successfully enforcing tenancy obligations</li> <li>Good understanding of housing management services and relevant housing legislation</li> <li>Understanding of supported housing and the housing and accommodation needs of people with complex needs</li> <li>Good IT skills including Office 365</li> <li>Tenacious, paying attention to detail with the ability to get to the root of an issue and work with others to address it</li> <li>Possess good organisation &amp; communication skills</li> <li>Be a supportive team player helping team to be their best</li> </ul>Please refer to the role profile for full requirements of responsibilities, experience, skills and knowledge needed to be considered for this role. Your values should match ours: Respect: We treat people as we would wish to be treated ourselves. Excellence: We don't settle for okay, we are determined to achieve more. Integrity: We do the right thing, even if it takes more time and effort. Pride: The work we do is something we want to tell others we are part of. Benefits you can expect! <ul> <li>Flexible Working including working from home.</li> <li>Paid annual leave (pro rata).</li> <li>Access to high quality training that supports your career development.</li> <li>Free and confidential 24/7 access to the health portal and employee assistance programme.</li> <li>Contributory pension scheme with life assurance.</li> <li>Recommend a friend scheme.</li> <li>And more.</li> </ul>Why join us? We are committed to supporting our employees to achieve a good work-life balance and support flexible working including working from home. You'll be part of an organisation that takes pride in its values at all levels, making sure the people we support are at the forefront of our decisions. We value the differences that a diverse workforce brings and are committed to inclusivity and to employing and supporting a diverse workforce so we would love to hear from anyone who feels is able to take those opportunities to the next level. As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Don't miss out on this great opportunity - we are looking forward to hearing from you today! We reserve the right to close the advert earlier than stated.

Tenancy Management Officer

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be the responsibility of the Property Manager to manage the Fund's property portfolio dealing with its tenants and external property managers. The Fund aims to lease its properties on a variety of lease terms and as such the funds oversight and operation of its properties will depend on the occupier. The Fund has numerous historic issues and the candidate will need experience of gaining vacant possession and overseeing capital works projects. The Property Manager will be responsible for owning the relationships with external property managers, managing them within the confines of their KPIs, and responsible for reporting property management including property valuation inspections and the Fund's insurance policy. Core skills &amp; experience What must you have to be considered? <ul><li>Managing, or assisting in the management of, large residential portfolios (upwards of 100 properties)</li><li>Residential property disputes - evicting problem tenants, forfeiting/surrendering properties, reclaiming possession of properties, winding up tenants</li><li>Getting vacant possession of residential properties and experience of contentious evictions</li><li>Creating trackers and budgets and reporting to senior stakeholders</li><li>Implementing and working with brokers to manage portfolio insurance policies</li><li>Good at managing time and organising extensive inspection programmes</li><li>Willingness to work on a broad range of property matters, working as a team to problem solve a large portfolio</li><li>Ideally having previously worked at a large, recognised UK property firm and/or social housing experience</li><li>IT Literate, with an in-depth knowledge of full Microsoft office suite of programmes. Ability to manage and manipulate large amounts of data in excel and apply critical and strategic thinking to present information</li><li>Commercial mindset and experience</li><li>Competent technician and comfortable working with minimal supervision</li><li>Excellent written, verbal and interpersonal skills, the ability to build relationships is key</li><li>A confident, professional and pragmatic approach to all duties with clear communication skills and the ability to negotiate</li><li>Ability to think strategically and use insight to make logical recommendations</li><li>Ability to work in a team, values diversity.</li><li>Positive/flexible attitude and a willingness to learn</li><li>Initiative - use judgement and reasoning in order to propose solutions to problems</li><li>A quick thinker who can adapt to changing work demands with ability to stay clam under pressure</li><li>Ability to work on multiple projects at the same time and to deadlines</li><li>Attention to detail</li><li>An up-to-date knowledge of the commercial property market and the wider political sphere of influence, seeks out opportunities to learn.</li></ul>Additional skills &amp; experience What make a candidate stand out? <ul><li>Residential property management experience</li><li>Managing /inputting into portfolio insurance portfolios</li><li>Social housing experience</li><li>Any experience in the UK private fund space</li><li>Any experience of litigation within the UK investment space</li><li>Interaction with the FCA</li></ul>Remuneration &amp; Benefits <ul><li>Competitive salary</li><li>Up to 25% bonus potential</li><li>Private Medical Insurance</li><li>28 days holiday, plus Bank Holidays</li><li>Pension contributions up to 10% employee 8% employer</li><li>4 x salary Life Insurance</li><li>Electric car salary sacrifice scheme</li><li>Cycle salary sacrifice scheme</li></ul>

Property Manager, Social Housing

The role Supported Housing Assistant £27,441 To be part of a small and highly experienced team providing a high quality housing management service to supported housing customers in Metropolitan Thames Valley owned/managed properties in Central and North London, Monday- Friday 0900-1730. Our team is growing due to winning a number of new Care &amp; Support contracts. For the right candidates this role will equip you with a wide range of skills and knowledge to help launch a career in housing. The role is varied and tasks will include health &amp; safety checks, void inspections, tenancy sign-ups, and regular face-to-face contact with a range of customers. There is a mix of office-based tasks and scheme visits, with some opportunities to work from home. We work in partnership with other teams across MTVH, as well as external organisations providing support. You will be provided with a range of training to help you grow your knowledge and professional skills, with access to support and mentoring to put you on the path to a fulfilling career in housing. What you'll need to succeed<ul><li>Previous experience of working with adults with support needs is essential, combined with a passion for making a real difference to the lives of vulnerable people.</li></ul><ul><li>You'll need good IT skills, including Microsoft Office, to help you manage your workload and make full use of our comprehensive range of resources.</li></ul><ul><li>An ability to provide advice and practical assistance to customers in order to sustain their tenancies, including rent arrears, budgeting, utilities, personal and home safety and access to appropriate services.</li></ul>At MTVH we care about what we do and dare to think differently in our approach, we are therefore seeking individuals with drive and ambition to deliver excellent service. To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced DBS check, once an offer of employment is made. A new check will be completed every three years. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Supported Housing Assistant

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Arundel Court Scheme 3 days a week. The remainder is mobile, covering South East &amp; East London 2 days. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: Sunday 15th June 2025 Shortlisting: W/c 16th June 2025 Interview date: W/c 23rd June 2025 "We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us." Applying for roles with us We value authenticity and personal effort in job applications. To ensure fairness and transparency in our recruitment process, we discourage candidates from using artificial intelligence in their applications and ask that submissions are personally written and not generated by artificial intelligence (AI). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. We value authenticity and personal effort in job applications. To ensure fairness and transparency in our recruitment process, we discourage candidates from using artificial intelligence in their applications and ask that submissions are personally written and not generated by artificial intelligence (AI). What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Housing &amp; Support Officer - Sutton &amp; Epsom Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £17,351.00 pa (FTE £26,750 per annum) plus benefits Location - Sutton &amp; Epsom Team based in Wallington Part time - 24 hrs per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:alevy@transformhousing.org.uk" target="_blank">alevy@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be your responsibility to assist the Senior Asset Manager in stabilising the fund's portfolio, rolling out and managing asset management strategies whilst reporting progress to senior stakeholders. Responsibilities • Quarterly tenant KPI monitoring • Assisting the Senior Asset Manager with all asset management strategies • Ownership of the asset management tracking and reporting process • Securing vacant possession of properties that are occupied by private tenants • Collecting and reporting on tenant oversight data • Rolling property visit programme • Owning the fund's tenancy schedule • Input into preparation of property rectification business plans • Assisting with property triaging according to Atrato triage categories • Working with external property manager and contracts to enact rectification plans Core skills &amp; experience • 5 years+ real estate experience • Experience of residential asset management • Experience in reviewing and executing lease documentation • Ideally experience of working with Housing Associations / Registered Providers

Asset Management Associate - Social Housing

Community Manager (Recruitment Resourcer) London Victoria Are you looking for a career change, a great culture and amazing benefits? We are delighted to announce that we are seeking a Community Manager (Recruitment Resourcer) to join our London team! If you already have recruitment experience, great, if you dont, we would still love to hear from you. What is important to us is that we find someone who aligns with our values, has the mentality to thrive in a performance-led environment and wants to work in a fast-paced role. Joss Search is a great place to work. We think culture and being happy at work are of utmost importance. We are team-focused, collaborative and high-performing. From flexible working to an annual trip away as a team (this year was Madrid), we believe in a rewarding culture that gives back. We also create an environment that supports you to succeed, ensuring that you have consistent training and a structure that allows you to grow without holding you back. As for the role, it's a great one to kickstart a career in recruitment. Working in our Temporary Recruitment team, you will get to source and develop relationships with top business support talent candidates across London. The position is creative too, you will get to lead on events that give back to our candidates and also have the chance to work closely with our fantastic marketing team to drive candidate engagement. Why join Joss Search? <ul> <li>Joining us means you will be part of an Employee-Owned business, and you will be a trustee. </li> <li>Joss Search is a great place to work. Check us out on Glassdoor. </li> </ul><ul> <li>Access to the best tools, systems and training from day one - we want to help you succeed!</li> <li>Structured career progression and a rewarding bonus/commission structure.</li> </ul>Requirements: <ul> <li>Be organised with the ability to multitask.</li> <li>Have high levels of resilience.</li> <li>Understand the value of feedback and continuous learning.</li> <li>Deliver an exceptionally high quality of service with personal importance.</li> <li>Be inquisitive.</li> <li>Adopt a positive solutions-led mindset.</li> </ul>What you will develop: <ul> <li>With high levels of emotional intelligence, you'll have the ability to build meaningful relationships with customers and understand the significance of this in changing lives through recruitment.</li> <li>Accountability that will help you grow in your career and make a real impact in your work.</li> </ul>We're a values-led and mission-driven business. Our mission is to champion hidden heroes and our values (passionate, authentic, team-focused, challenging and humble) help us to deliver a high-quality service. Above all, we build honest, non-transactional and real relationships with our candidates to deliver on our high standards. This year we have partnered with a truly amazing charity. Check out our partnership with Smart Works, a wonderful cause. At the heart of Smart Works is a dressing and coaching service designed to help women be the best version of themselves at a crucial moment in their lives.

Community Manager

Job Title Neighbourhood Housing Lead - South West London Contract Type Permanent Hours Full time, 35 hours per week Persona Agile 1-2 days office attendance. Additional patch attendance required Patch Location South West London - various locations including - Croydon, Wandsworth, Lambeth and Southwark. Specific patch locations will be confirmed on appointment Reporting Office West Ham Lane, Stratford, London, E15 4PH or Garratt Lane, SW18 4SN Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 4th July 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - South West London (Various) - 6782

Job Title: Housing Officer Salary: £27,000 - £30,000 Hours: 36 hours Location: North West London Closing date: 13th June 2025 Kisharon Langdon UK has an exciting opportunity for a Housing Officer to join the growing team in Colindale, London. Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds. The Role; The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The Head of Estates &amp; Facilities Management is based in London and will be accountable for all things related to Housing. The role will include providing a responsible front-line service to our members, tenancy and leasehold management, property inspections, tenancy verification checks and general community management. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders. The post holder will be required to take responsibility for the delivery of property management services across the London portfolio, as well as contribute to the growth opportunities; therefore, the ability to drive is an essential part of this role. Key Responsibilities; <ul><li>To work with individuals with learning disabilities, the registered manager, social work team, families, landlords and relevant stakeholders to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing.</li><li>To provide support and advice on housing options, rights and entitlements on all social welfare topics, to help secure safe and sustainable accommodation for adults with learning disabilities and autism.</li><li>To be responsible for all London housing projects, ensuring that all requirements as advised by the Operations Team are met and follow through to completion in a timely manner. </li><li>Building and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison. Identifying 'best practice' and relevant legislation in the sector and promoting an environment of continuous improvement within the service.</li><li>To support the work stream outcome targets, ensuring quality assessments are consistently maintained to the highest level; for example, key performance indicators (e.g. voids, arrears and quality standards) are met.</li><li>To be responsible for London housing complaints resolution where appropriate, with the assistance of the Head of Housing &amp; Facilities Management when required. </li></ul>About You; <ul><li>Experience of working within a supported and/or social housing setting in an assets-based way </li><li>Good knowledge and understanding of housing options, welfare entitlements, and legal rights Able to demonstrate a clear understanding of safeguarding requirements and procedures</li><li>Experience of small-scale project management</li><li>Full UK Driving license and ability to travel to other sites as required </li><li>Ability to plan and prioritise a busy workload and work independently. </li><li>Ability to be able to prioritise activity to ensure effective management. </li><li>Ability to work across services and recognise conflicting priorities.</li></ul>What we offer; <ul><li>21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service),</li><li>Pension scheme - (NatWest Cushion),</li><li>Blue light card - access to more than 15,000 discounts from large national &amp; local retailers, </li><li>Eyecare benefits - via Vision Express,</li><li>Long service recognition and reward &amp; employer referral bonus, </li><li>Season ticket loan and Bike2Work scheme, </li><li>Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues,</li><li>Development and career progression opportunities. </li></ul>How to apply; Please apply with your CV and short cover letter detailing your relevant experience by Closing date; Friday 13th 2025 Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Housing Officer

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction Lewisham Council's Housing Service is recruiting a Head of Housing Needs and Refugee Services. The role It's an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work -full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK's first borough of Sanctuary. It's also a challenging time for us, with significant financial pressure and increasing demand for our services. We work to ensure everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. We are one of London's busiest homelessness and housing needs service with an anticipated three and a half thousand homeless approaches this year. With only nine-hundred social homes available each year, we must be innovative in our work to resettle as many of our residents facing homelessness into the private rented sector. We are tackling this challenge head-on through a bold and transformative agenda of operational and cultural change that is already underway. We are looking for a dynamic and ambitious Head of Service with proven experience in leading housing needs and refugee resettlement services. In this pivotal role, you will also be responsible for overseeing substantial budgets and monitoring the use of grant funding, while driving forward service improvement and transformational change across the service and the directorate. This is a rare opportunity to take on a high-impact leadership role at a time of significant change and innovation. What we're looking for Reporting to the Director of Housing Strategy, the Head of Housing Needs and Refugee Services oversees a high-impact, fast-improving service delivering critical support to residents who are in housing need. You will be responsible for providing strategic direction for homelessness prevention, housing options, temporary accommodation and resettlement for our clients. Alongside, you will also lead our refugee resettlement and no recourse to public funds service. This is an ambitious job with an ambitious future, operating in a challenging local and national environment. We are looking for our new post-holder to inspire a culture of innovation and be relentless in their pursuit of delivering a high-quality, efficient and responsive service for our clients. Managing a service of up to 120 staff and a budget of over £20 million, the post-holder will lead a diverse range of teams. They will ensure that our statutory homelessness services is customer centric and managed to a high standard. They will manage the commissioning and management of the required temporary accommodation supply, and increase our use of the private rented sector to find stable accommodation for our service users. Above all, they will drive the service forward, to ensure that the service meets the needs of our clients, the Council and wider stakeholders. We are looking for a strategic and inspirational leader who can demonstrate strong experience of leading homelessness and procurement services in a demanding environment. You will need to have skills and experience to build strong partnerships across key public and voluntary sector stakeholder organisations. If you're inspired by the opportunity to shape the future of our service and confident in your ability to lead with impact, we want to hear from you. In return, we'll offer excellent development opportunities, plus a range of benefits that include a career average pension scheme, flexible working and the opportunity to make a real difference to our local community. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance </li> <li>Local Government Pension scheme </li> <li>Flexible working and family friendly policies </li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships </li> <li>Supportive staff networks</li></ul>Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)- <a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £77,157 - £83,448 per annum (SMG3) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity We value diversity and welcome applications from all backgrounds. Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. 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Head of Housing Needs & Refugee Services

The vacancy Hours: 35 hours per week Shift Pattern: Monday - Friday, 9am - 5pm Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 16 June 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals.</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented.</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting.</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>Role Scope <ul><li>Property: Chapter Lewisham, 46 Thurston Road, London, SE13 7SD</li><li>Capacity: 611 beds + 1 Commercial unit</li><li>Turnover: £10.4m (approx.)</li><li>Team: 15 Team Members (direct &amp; 3rd party employed covering Front of House, Maintenance, Security, and Housekeeping)</li><li>Resident Amenities: 24/7 staffing, games room, private study room, extensive lobby and lounge area, 24 hour gym, roof terrace.</li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team.</li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects.</li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Formula 1 covers a huge range of disciplines across a wide array of industry sectors, drawing the very best from our teams of technicians, engineers and media rights specialists and encouraging the creativity of experts in the fields of digital and traditional media, marketing and communications. From timekeeping, to software development, broadcast engineering and content creation, we are truly the 11th Formula 1 team. We are recruiting for a Social Impact Manager for our Legal team who would be based at our St James Market Office in London. Do you have what it takes to be part of the world's greatest sport and entertainment spectacle? Main Duties and Responsibilities: <ul><li>Managing Formula 1's 'Supported by' Organisations, which include charity and educational programmes, and identifying further opportunities to activate fundraising and programme delivery opportunities across F1.</li><li>Supporting the development of global social impact propositions, with local delivery frameworks, that can be applied across various external F1 stakeholders, such as race promoters, commercial partners, and broadcasters.</li><li>Maintaining and developing monitoring and reporting processes for all programmes.</li><li>Liaising with accreditation, legal, communications, race promotion, media rights, health &amp; safety, compliance, safeguarding and other internal teams to ensure appropriate approvals are in place for related activities.</li><li>Managing existing and identifying new potential delivery partners, such as charitable entities, NGO's and other relevant organisations.</li></ul>About You: <ul><li>Extensive experience advising in fundraising and community event activations for charity and outreach programmes - particularly in relation to sports and international events</li><li>A collaborative team player with internal and external stakeholder management capabilities</li><li>Strong written and oral communication skills</li><li>An ability to deliver in a fast-paced environment, with a pragmatic working style</li><li>This role is not anticipated to travel to F1 Events</li></ul>Division: Corporate

Social Impact Manager

Join us as our next Housing &amp; Support Officer and make a difference! Do you thrive on empowering others and supporting vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Reigate team and play a pivotal role in our incredible success stories, which have resulted in individuals with histories of substance abuse to find stability, secure jobs, and own homes. One of the team's proudest moments was helping a local woman reunite with her children after overcoming alcohol addiction. 'I didn't have a reason to change before but thanks to Transform, now I do' - Jon, a Transform Client If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. What You'll Be Doing Salary - £26,750 per annum plus benefits Location - Reigate Full time - 37 hrs per week You will be joining the Reigate Team, a friendly group of around 15 people, to provide a high-quality service to our clients across the Reigate and East Surrey area. You will work with a variety of clients, including some with mental health issues, a history of offending, and those in recovery from substance misuse. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Assist clients with housing management activities, including reporting and monitoring repair issues, supporting clients in rent arrears to set up repayment agreements, and conducting regular health and safety checks and room inspections.</li><li>Prepare rooms for new residents by assembling furniture and clearing rooms when clients move out.</li></ul>For an informal discussion about the role please email <a href="mailto:ptravers@transformhousing.org.uk" target="_blank">ptravers@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you must have: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent Full Time</li><li>Working Pattern: Mon- Fri with the requirement to work flexibly to meet needs of the service including evening/weekends occasionally</li><li>The Job Description and Person Specification can be found here: YMCA TG Building Safety Manager.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Building Safety Manager

Overview Exciting Opportunity: Recovery Coordinator At CGL we are driven by a purpose: to transform lives. With compassion, respect, and determination, we provide tailored care that meets the unique needs of every individual, helping them reclaim their futures and embrace brighter tomorrows. We stand by our core values: open, compassionate, bold. These values guide everything we do-empowering people to grow, change, and thrive. We are looking for a dedicated and skilled Recovery Coordinator to join our vibrant team. In this role, you'll be at the heart of supporting individuals, ensuring they receive the right interventions at the right time to help them achieve their goals. You'll work as part of a passionate team, delivering person-centred care and providing one-to-one and group-based support. Together, we'll help people take control of their recovery and build brighter futures. If you're ready to bring your skills, resilience, and passion to a role where everyday matters, then we want you on our team. Location: Waltham Forest Full Time Hours: 37.5 hours per week Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience, pro rata for part-time hours) Allowances: £2,195.72 Outer London Weighting (pro rata for part-time hours) Contract: Permanent * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities What You'll Do: <ul><li>Support people from their first contact with our service through their entire recovery journey.</li><li>Provide screening, assessments, and recovery planning, tailoring interventions to meet each person's unique needs.</li><li>Support individuals, families, and communities by reducing the harms associated with substance use.</li><li>Facilitate group sessions and one-to-one interventions, helping people engage with their individual treatment plans.</li><li>Advocate for those we support, ensuring access to partner agencies and community resources.</li><li>Promote recovery, resilience, and peer support, enabling people to rebuild their lives.</li></ul>Who We're Looking For: <ul><li>A strong understanding of substance misuse and experience in a related field.</li><li>Excellent communication skills-both written and verbal-alongside strong IT proficiency.</li><li>Ability to work independently, prioritise tasks effectively, and manage a caseload.</li><li>Knowledge of mental health services, interventions, and best practices.</li><li>A team player with great interpersonal skills, able to collaborate with internal and external partners.</li><li>Someone open to learning and development, committed to improving their skills and helping others grow.</li></ul>Why Join Us? <ul><li>Work-Life Balance: 25 days of annual leave (plus bank holidays), increasing to 30 days over five years.</li><li>Well-being Support: A paid wellness hour each week and access to our Wellness Hub and Employee Assistance Programme.</li><li>Career Growth: Training, development, and progression opportunities to support your professional journey.</li><li>Perks &amp; Benefits: Discounts on shopping, cinema, holidays, and more. </li><li>A Supportive Team: Work alongside passionate people who care about making a difference.</li><li>Refer-a-Friend Scheme: Earn rewards for recommending great people to join us.</li></ul>Ready to Make a Difference? If you're passionate about supporting people to make positive changes in their lives, we'd love to hear from you. Apply now and help us build a healthier, more empowered community in Waltham Forest. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Closing Date 17/6/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Sharon Murphy | <a href="mailto:sharon.murphy@cgl.org.uk" target="_blank">sharon.murphy@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Roles and Responsibilities : How the Expected Outcomes are Achieved <ul><li>Produce strategic/operational L&amp;D plans with HoHR to link L&amp;D activities to business outcomes.</li><li>Provide advice and guidance on all L&amp;D initiatives, activities, plans to line managers and employees</li><li>Monitor and review each business L&amp;D budget and produce regular reports on costs/spend</li><li>Complete all Learning and Development related administration e.g. training authorisation forms, producing and tracking of Learning and Development budget.</li><li>Manage and coordinate the Training Email Inbox and as required respond to escalated requests in an efficient and timely manner e.g. Booking requests, certificate requests and provision of information to clients.</li><li>Manage the tracking of expiry dates of mandatory training and competencies (as per specific job description or determined in the competency/ skills matrix) and booking refreshers as required. Update new certificates and refresher certificates as required.</li><li>Provide advice and guidance in relation to employees and managers queries in regard to the available training and development initiatives available, obtaining course information and pricing as required.</li><li>Review training suppliers and ensure relevant documentation is sent to Supplier Approval.</li><li>Build relationships with training and development suppliers to ensure consistent qualitative services.</li><li>Arrange regular meetings with HoHR and business managers to schedule training dates and discuss training priorities and advise accordingly.</li><li>Ensure employees and line managers are aware of the correct templates and documents to facilitate the creation of development plans.</li><li>Create and deliver Apprenticeship and Graduate development schemes</li><li>Work with line managers and employees to ensure Performance Reviews are successfully conducted and that agreed actions and commitments are documented and followed up.</li><li>Have oversight all probation and annual performance reviews and record actions as required.</li><li>Ensure training evaluation forms are completed and take remedial actions where required.</li><li>Assist the HSQE Department where required in respect of enabling the RJ Power Brands to maintain their accreditations - eg, providing information and documentation for PQQ's and attending audits as necessary.</li><li>Assist the HR team as required for completion of general HR tasks</li><li>Produce monthly/annual/ad hoc reports for HoHR to present to Senior Management Meetings.</li><li>Research, recommend and organise the booking of non-mandatory training which has been agreed through development reviews or resulting from new client requirements/ legislation changes or industry developments.</li><li>Contribute to the design and implementation of company bespoke training initiatives including creation of training material, training sessions and associated assessment.</li><li>Lead on all associated activities that are required when engaging Apprentices or Graduates e.g. formal reviews.</li><li>Support Head of HR with IIP accreditation and other business initiatives.</li></ul>Requirements for the Role <ul><li>Has strong administration skills and is able to work to training expiry related deadlines to ensure continuity for the business</li><li>Strong Microsoft Office Skills, in particular Word, Excel, Powerpoint, Outlook and Sharepoint</li><li>Strategic thinker able to link L&amp;D activities to business outcomes</li><li>Excellent organisational and communication skills</li><li>CITP Certificate in Training Practice or equivalent</li><li>Experience of producing internal and external communications for training engagement purposes</li><li>Has knowledge and experience of training and competency requirements associated with the engineering industry</li><li>Is confident and able to articulate key and accurate information clearly to people at all levels within the organisation</li><li>Self-motivation and able to work under own autonomy or as part of a team</li><li>Is dedicated to continuous personal development and keeping up to date with current legislation and best practice.</li><li>Able to maintain confidentiality and act with discretion and diplomacy</li><li>Previous experience of working within an engineering business.</li><li>Has knowledge of and experience of booking key training for an engineering business e.g. all engineering certifications, ECS, First Aid, Manual handling and other health and safety training</li></ul>Benefits - 25 days holiday, plus bank holidays - After 2 years' continuous service, 1 extra day's leave per year, up to a maximum of 5 years - Long-service awards - Training and development opportunities - Pension scheme - Cycle to Work Scheme - Optical eye care vouchers - Death in service - Healthcare - Birthday day-off* * Enhanced benefits after successful probation

Learning and Development Advisor

School-Home Support is a dynamic national charity working with children and families to maximise educational opportunities and improve life chances. We exist to ensure every child is able to be at school, ready to learn. Whatever it takes. We partner with schools and families to look beyond the classroom to understand and tackle the issues affecting children's ability to be at school, ready to learn. Trusts &amp; Foundations Manager Full-time, permanent contract Location: Hybrid working, office based in Stratford, London. Salary: £36,663 to £39,888, depending on experience. Closing date: 20th June 2025 at 5pm Please note that applications will be assessed on a rolling basis and interviews may be conducted outside the weeks stated above. We are recruiting a Trusts and Foundations Manager to join our fundraising team. The post holder will be responsible for raising income from medium and large trusts and foundations giving five and six-figure grants. We are looking for someone with significant experience working in trusts and foundations fundraising, with a keen interest in our work to get children back in school and ready to learn. This role would suit someone who is looking to take the next step in their career. Additional support undertaking direct line management for the first time will be available if required. This is an exciting time to join the team, with the opportunity to build on your current portfolio of existing and warm Trusts, some of which have supported School-Home Support for a number of years. You will need to be a confident, approachable individual with the ability to manage a busy, varied workload. With a keen eye for detail, you must also be able to write concise and persuasive funding applications and reports and build strong relationships, both internally and externally. If you have any questions about the role or would like to find out more, please email Emma Longstaff, Senior Partnerships Manager at <a href="mailto:emma.longstaff@shs.org.uk" target="_blank">emma.longstaff@shs.org.uk</a>. We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI &amp; Wellbeing initiatives here. As an employer we offer: <ul> <li>Generous annual leave entitlement - 28 days and bank holidays</li> <li>Perkbox membership </li> <li>Comprehensive employee wellbeing programme </li> <li>Employee assistance programme</li> <li>Life assurance </li> <li>Pension scheme</li></ul>We are an equal opportunities employer and welcome applications from all sections of the community. Please email <a href="mailto:recruitment@shs.org.uk" target="_blank">recruitment@shs.org.uk</a> or call HR on 020 7426 5000 if you need any special arrangements or adjustments to help you take part in this recruitment process. School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Trusts and Foundations Manager

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future; Property Services, Infrastructure Services, New Homes and Connected. We are recruiting for a Resident Liaison Officer to join us on a 12 month FTC within our Property Services pillar: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and have the opportunity to develop your career in property services. As a Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates or changes accordingly. In addition, you will provide a high standard of customer care and aftercare - ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will be based onsite in Woodford Green (will not be travelling to multiple sites) and will be a one year FTC. Qualifications As a Resident Liaison Officer, you will be the first point of contact for residents, requiring exceptional customer service and clear, confident communication. Strong organisational and time management skills are essential. You'll need to manage potentially challenging situations with professionalism and empathy, ensuring residents feel informed, respected, and supported at every stage. While previous experience in a resident liaison role may be beneficial, it is not essential. We are looking for someone with real drive, enthusiasm and determination to make a meaningful impact whilst using their initiative. If you're someone who wants to make their mark, can work independently as well as part of a team, and brings energy and commitment to everything you do, we want to hear from you. This is a public-facing role that requires discretion, resilience under pressure, and the ability to build positive relationships with a wide range of stakeholders. Additional Information If you are a Resident Liaison Officer or Customer Service Professional seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>All your information will be kept confidential according to EEO guidelines.

64 Jobs in Bromley, UK