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We are recruiting a Retirement Housing Officer to oversee our Retirement Housing Scheme and our residents that live there. This vacancy will cover the Shipley / Baildon area and is Monday to Friday - 37 hours. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: <ul><li>Work with customers and external agencies to ensure they are happy, safe and comfortable in their homes. </li><li>Oversee use of communal areas, monitor building safety &amp; maintenance issues, and outside services such as window cleaners and grounds maintenance. </li><li>Oversee the delivery of tenancy management on the scheme.</li><li>Ensure that all scheme services are of high quality, consistently delivered and offer the best value for our residents.</li><li>Manage empty properties on scheme and new lettings of properties to suitable customer's, organising open days to promote the scheme and service.</li><li>Work with other departments and agencies to resolve any issues that arise relating to the tenancies and ensure they are dealt with.</li></ul>Requirements <ul><li> Experience working in a customer service role, ideally within the housing sector.</li><li>A caring and empathetic approach.</li><li>A calm and sensible manner in order to handle potential emergency situations.</li><li>Excellent attention to detail in order to notice any change in the condition of a customer and take appropriate action.</li><li>Both verbal and written communication skills.</li><li>The ability to maintain and respect confidentiality.</li><li>A commitment to equality.</li><li>Good IT skills, with a working knowledge of Microsoft systems including Excel. </li><li>A current UK driver's licence and full-time access to a car, insured for business use are essential</li><li>Applicants must have the right to work in the UK, we are not able to provide visa sponsorship.</li></ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul><li>Starting salary of £26,691 per year</li><li>£1,000 Essential car user allowance plus mileage </li><li>Social Housing Pension Scheme with up to 10% employer contribution </li><li>28 days annual leave that increases with service plus bank holidays </li><li>Option to buy and sell annual leave </li><li>Training, development, and qualification opportunities</li><li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li><li>Corporate health scheme membership </li><li>Access to an Employee Assistance Programme</li><li>Cycle to work scheme</li><li>Local gym membership discounts.</li><li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li></ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Retirement Housing Officer

Housing Officer - Bradford Temporary Accommodation Service Location: 172 New Cross Street, Bradford, BD5 8BT Working Hours: 37 - Monday to Friday Contract Type: Permanent Salary: £25,110 - £32,090 pa Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the service... Working in partnership, Waythrough and the Bridge Project, are providing temporary accommodation on behalf of Bradford Metropolitan District Council as part of their Bradford Temporary Accommodation Service. Our service supports women who present as homeless to the Local Authority. Our Bradford Temporary Accommodation service will provide accommodation to women who were homeless and have a history or risk of offending. They will receive flexible support, in groups or one to one, whilst tenants in our properties in Bradford and Keighley. The service will sit alongside our established Bradford housing support service No Second Night Out, more information can be found here - Bradford No Second Night Out More information on The Bridge Project, can be found here - The Bridge Project About the role... We are excited to introduce the new Housing Officer role, created to support the delivery of high-quality housing support and management services within the Bradford Temporary Accommodation Service (BTAS). As part of our dedicated housing team, you will play a key role in delivering effective housing management by working directly with tenants who have complex needs and come from diverse backgrounds. Your work will be instrumental in helping vulnerable and homeless individuals sustain their accommodation and rebuild their lives. This is a varied and rewarding role that offers the opportunity to make a real difference. While it can be demanding, it is also deeply fulfilling, offering daily opportunities to create lasting change. Key responsibilities will include: <ul><li>The Housing Officer will Work in partnership with the BTAS team and Bradford Met council and other key stakeholders to identify referrals, meet prospective service users and undertake comprehensive assessments of their support needs and their appropriateness for the service. </li><li>Prepare Tenant Licence/AST Agreements, ensuring they are signed and managed appropriately.</li><li>Manage the Right to Rent in the UK process, ensuring all tenants meet the required legislation.</li><li>Support the tenancy toolkit process and deliver Tenant Welcome Packs, Expectations Agreements and House Rules.</li><li>Manage the Void process, monitoring Void units and working with the housing manager, Repairs team, housing management team and support teams to ensure they are filled within a timely manner.</li><li>Carry out tenancy property inspections, ensuring all required works are completed and within the agreed timescales.</li><li>Record comprehensive case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required. </li><li>Carry out a Home Safety risk assessment alongside the client to identify risks within the home. </li></ul>About you... <ul><li>A NVQ Level 3 in Health and Social Care (or equivalent)</li><li>Experience of supporting vulnerable people is essential.</li><li>Knowledge of the causes of alcohol/substance misuse, mental health and homelessness.</li><li>Experience of support planning and risk assessing.</li><li>Knowledge of housing options available and relevant legislation is desirable.</li><li>A full UK driving licence and access to a vehicle, is essential for this role.</li></ul>To view the full job description and person specification for this role, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-02

Housing Officer - Bradford Temporary Accommodation Service

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £32,597 - £36,363 per annum. 37 hours per week Temporary until 31st March 2027 We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: You'll play an important part in supporting the prevention of homelessness across the borough. You will hold a caseload, working closely with your customers to prevent or relieve the challenges they face, working with a range of customers. You'll build up an effective rapport with customers, taking an asset-based approach to identifying the root cause of homelessness, and ensuring a holistic approach to meeting any support needs to help customers sustain future accommodation. You will provide practical and emotional support to people who are facing homelessness, applying the legislation with a significant focus around prevention. You will help your customers recognise and address any support needs, and assist them to achieve long term, sustainable housing. You will collaborate with a range of partner agencies to build solid relationships leading to excellent outcomes for your clients. You will take a proactive approach to promoting awareness of homelessness and identifying any new opportunities amongst wider services to prevent homelessness. About you: Passionate about tackling homelessness, you will use your excellent communication skills to build and develop great relationships across a variety of stakeholders. You will be a highly motivated, caring individual with an ability to inspire others. You will have knowledge of the Homeless Reduction Act, and also Wigan Council's commitment to improving outcomes for our residents. You will be proactive in your approach, exploring opportunities, and identifying challenges, linking in with other Local Authorities to develop best practice. You will demonstrate positivity and commitment, when faced with complex and challenging circumstances with a clear focus on achieving the best outcomes possible for your client group. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Homeless Solutions Team focus on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact For further information, please contact Joanne Hurst on 01942 487732 or <a href="mailto:Joanne.Hurst@wigan.gov.uk" target="_blank">Joanne.Hurst@wigan.gov.uk</a> Interview dates: Priority Candidates:25/2/26 All other Candidates:27/2/26 To view the details relating to this position, please click the links below:

Homelessness Solutions Officer

There is no better time to start a career within residential childcare than now! Would you like secure employment where you can progress your career? If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today! Children's home Ribbleton are recruiting for a Assistant House Manager. We are looking for an enthusiastic and highly motivated Assistant House Manager-to become an integral part of our support team. In this role, you will support and care for our young people and be responsible for a small staff team. Please note, for this role we are only able to consider candidates with a full UK driving licence and access to a vehicle. Our benefits include... <ul><li>Exclusive access to reward and discount scheme</li><li>Comprehensive induction</li><li>Commitment to your ongoing training and career progression</li><li>Pension scheme</li><li>Paid for enhanced DBS</li><li>Wellbeing support</li><li>Cycle to work scheme and more!</li></ul>As part of Aspris Children's Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills, and life experience and in return we will give you all the training and support you need to progress. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need to become a dynamic Assistant House Manager. A Level 5 qualification in Children and Young People is essential for this role and you should be willing to study towards the Level 5 Diploma. The ideal candidate will have experience and the following characteristics to be successful in this role: Resilience - We support some of the most vulnerable children in society who have varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties so there will be times where your resilience is challenged. Communication - Communicating with our young people is vital to understand their needs. Positive working relationships, good teamwork and communication plays a key part in ensuring important information is relayed to other staff. Organisation - Overseeing the effective implementation of care and independence programmes for our young people through the effective line management of the staff team, and manage shift patterns on a rota basis. Caring - Our young people require the best care we can offer. If you are a naturally caring and compassionate person, this is the role for you. Attentive - No young person is the same so being attentive to understand them and identify areas where we can support is important. Above all, we provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most. If you want to progress your career in Children services, Aspris will help you get there. Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure &amp; Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

Assistant House Manager

Grade: F scp17 £31,022 to scp23 £34,434 plus essential car user allowance. Contract: 12mth Fixed Term - 22hrs per week. Role specifics: Must hold full UK driving licence and be 18yrs or over. Unfortunately, we are unable to offer sponsorship for this role. Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible The Role To assist and support the delivery of a high- quality Housing Options &amp; Advice Service for homeless persons, those threatened with homelessness and others in housing need. Provide for all aspects of homelessness and housing advice casework from contact / initial application, assessment, decision, provision / securing of prevention and relief assistance through the delivery of statutory homelessness prevention, relief and other assistance via related policies and practices. To assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and work closely with other agencies externally &amp; internally to provide options, prevent and relieve homelessness and to provide for the needs of households. To apply for this role please upload a recent anonymised CV and provide a covering letter to explain how you meet the essential criteria of the Job Description Person Specification. Please use your covering letter to also answer the following 3 questions: 1. What is your experience of working withing homeless legislation 2. What tools/interventions may you think of using to prevent someone becoming homeless 3. What are the challenges that are faced when trying to assist in securing accommodation. About You We're looking for a proactive team player with strong communication and networking skills to build positive relationships and empower customers to address their housing needs. You'll have a solid understanding of housing issues, homelessness legislation, and related services, alongside excellent casework and assessment skills. The ability to manage your own caseload, prioritise effectively, and make sound decisions to achieve positive outcomes is essential. About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services. Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too. Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information. For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact <a href="mailto:recruitment@bolton.gov.uk" target="_blank">recruitment@bolton.gov.uk</a>

Housing Options Officer

Initially funded for 3 years An exciting opportunity has arisen for a Housing Needs Officer to join our busy Housing Needs Team. We are seeking someone with experience of working directly with members of the public and working in collaboration with others to achieve positive results. You should have a good understanding of the issues faced by individuals who are threatened with homeless or in housing need. Ideally, you will have experience of providing frontline support to vulnerable clients facing a housing crisis, developing support or personal housing plans with clients, and applying national legislation to the decision-making process. The successful candidate will have a strong focus on the needs of the people that are seeking assistance, whilst being able to manage customers' expectations, and the ability to work effectively in a fast-paced environment. You should be a strong team player who embraces change and is able to work flexibly in order to meet the needs of the service and the people that we assist. The Council offers a generous salary, pension, holiday entitlement and exceptional work/life balance initiatives. This is an opportunity not to be missed. If you meet the essential criteria and feel you have the passion and desire to work with us, we would love to hear from you. For an informal discussion on the content of the job description or person specification, please contact Cassandra Darling on 01282 475835 How to apply Please apply via the link provided. Please note we do not accept CVs, an online application must be submitted.

Housing Needs Officer

Housing Enforcement Officer Location - Trafford Town Hall, Talbot Road, Stretford M32 0TH Hybrid working is an option - mix of home / site / office Salary range - Band 6 (£34,434) - Band 8 (£42,839) based upon 2025/26 salary scales &amp; dependent on experience / qualifications etc. Working Pattern - Monday - Friday Working hours - 36.25 per week Contract type - Fixed-term Temporary End Date - 30/03/2027 (funding provided is limited to current financial year only) Application deadline - 15/02/2026 Interview type - In person About the Role Trafford's Private Sector Housing Team have an exciting vacancy for a Housing Enforcement Officer to join the team on a 1-year fixed term contract. The team currently consists of 1 Environmental Health Officer, 3 Housing Enforcement Officers and 1 Trainee Housing Standards Enforcement Officer, who work to support the Team Leader in enforcing a wide range of legislative requirements related to private sector housing. This includes responding to complaints about poor housing conditions, inspecting private sector housing to assess potential hazards and carrying out follow up work or enforcement action to bring properties to current standards. In addition, the team license houses in multiple occupation, respond to reports of empty properties and are preparing for the implementation of the Renters Rights Act 2025. About you See role profile for full requirements. Band 6 <ul><li>Educated to minimum A Level standard or equivalent</li><li>Minimum of 12 months' experience working in a housing related field</li><li>Specialist knowledge relevant to specific areas work (e.g. housing standards)</li><li>Able to communicate effectively at all levels (verbal and written) with a variety of people from a range of backgrounds - using engaging communication and influencing styles with colleagues, managers and members of the public and communicating to customers in a clear and </li></ul>sensitive manner Band 7 (inclusive of above) <ul><li>Degree level qualification in Environmental Health / Housing (or similar)</li><li>Certificate of competency in the application of HHSRS (Housing Health &amp; Safety Rating System)</li><li>Demonstrable experience in enforcement of private sector housing</li><li>Ability to assess appropriate method of enforcement action</li></ul>Band 8 (inclusive of above) <ul><li>Significant experience in enforcement of private sector housing</li><li>Ability to motivate and supervise colleagues, sharing knowledge and learning with trainees/newly qualified colleagues</li></ul>About us Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision: Trafford - where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Additional Information You will be in possession of a current driving license and provide a serviceable car for use in connection with the duties required. Flexibility to carry out duties outside normal working hours as may be required by the nature of the service. Willing and able to travel to any administrative site within the Borough as required. Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application. Contact Details For more information about the team / role please contact Nicola Lees <a href="mailto:Nicola.Lees@trafford.gov.uk" target="_blank">Nicola.Lees@trafford.gov.uk</a> / 07890067855 About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licensed sponsor and we won't be able to support with your work visa. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment &amp; Employment Privacy Notice (trafford.gov.uk)

Housing Enforcement Officer

End Date Sunday 01 February 2026 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Director, Social &amp; Supported Housing SALARY: From £83,000+ (dependent on experience) LOCATIONS: Manchester / Newcastle / Leeds HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you passionate about making a significant impact through your work? About This Opportunity We have an exciting opportunity for a Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products - helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. Candidates with previous experience in the Social &amp; Supported Housing sector will be given priority to drive this important aspect of the business going forward. What You'll Be Doing <ul><li>Developing new opportunities by originating and structuring lending solutions for housing associations and charitable providers, guiding clients through the full deal journey.</li><li>Building deep sector insight-understanding housing demand, funding structures, regulation, and the key public and private stakeholders shaping the market.</li><li>Strengthening key relationships with clients, advisers, and wider sector partners, becoming a trusted voice and ambassador for the bank.</li><li>Spotting emerging issues in the sector and identifying unmet needs or challenges, using insight to recommend strategic responses.</li><li>Evaluating solutions to determine the best fit for clients, balancing financial, operational, and social impact considerations.</li><li>Supporting planning activity by developing product, customer, and market plans informed by data and aligned to wider strategic priorities.</li><li>Driving franchise growth through the development and execution of sector-specific origination strategies that support long-term client success.</li></ul>What You'll Need <ul><li>Strong sector experience within Social &amp; Supported Housing, with clear understanding of funding models, regulation, and market dynamics.</li><li>Client relationship expertise, with the ability to build trusted partnerships across housing providers, charities, professional advisers, and sector networks.</li><li>Lending and banking knowledge, including experience supporting organisations with structured lending, deposits, and tailored financial solutions.</li><li>Strategic and analytical thinking, with the ability to interpret complex data, identify trends, and translate insight into clear recommendations.</li><li>Commercial awareness and the ability to assess financial and strategic options to deliver the right outcomes for socially driven clients.</li><li>Planning and delivery capability, developing informed customer or market plans that support both client needs and organisational priorities.</li><li>Origination and deal experience (preferred), ideally within housing associations or charitable organisations.</li></ul>About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. ; At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Director, Social & Supported Housing

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

We are looking for an experienced Neighbourhood Housing Officer (on a 12 month FTC) to join our fantastic Neighbourhood Team! Be the driving force behind great neighbourhoods - supporting residents, resolving issues, and delivering an exceptional customer experience! We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Please note, this role is on a 12 month FTC. Requirements Outline of key responsibilities... <ul><li>In this role, you'll be a key player in managing and addressing tenancy and estate management challenges, collaborating with a dedicated team. You'll oversee a caseload within a specific geographic area, taking responsibility for each case until a solution is fully reached</li><li>As the first point of contact for the Neighbourhood and Estate team, you'll handle inquiries via phone, email, and in person. You'll connect with other teams when needed to ensure that customer queries are addressed quickly and in line with our service standards and KPIs</li><li>Your proactive nature will help you investigate any potential breaches of tenancy conditions, ensuring appropriate actions are taken to resolve issues. This includes serving Notices of Seeking Possession, gathering evidence, recommending injunctions or legal actions, and attending court hearings</li><li>You'll also handle all tenancy and neighbourhood processes, including administration, while adhering to statutory timelines, policies, and procedures for mutual exchanges, successions, management transfers, settling-in visits, welfare visits, tenancy changes, notices, and more</li><li>By taking a swift and victim-centred approach to reports of anti-social behaviour, you'll work to understand the issues affecting our communities and their root causes. Your proactive efforts will help resolve and prevent anti-social behaviour (ASB) in collaboration with the Tenancy Enforcement Team Leader, providing guidance and determining when escalation is necessary</li></ul>We are looking for someone who has... <ul><li>Experience in providing excellent customer service, whether it's through phone calls, face-to-face interactions, or emails, ideally in a housing setting</li><li>An understanding of the current laws related to housing, especially landlord and tenant regulations within the realm of social housing</li><li>Self-motivated, capable of working independently while effectively planning their workload and achieving performance goals</li><li>Strong negotiation skills are essential, as you'll be handling challenging situations and working towards positive outcomes for our customers</li><li>Additionally, a valid driving license is required, as you'll need to travel between sites and conduct visits when needed</li></ul>Benefits In return, we are offering... <ul><li>An annual salary of £35,932.59 plus a car allowance of £1,545 per annum</li><li>We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds</li><li>Flexible working around a 37 hour week</li><li>Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year</li><li>Pension - between 7% - 12% dependant on individual contribution</li><li>Life assurance - a payment of X3 your salary.</li><li>Annual Flu Jab - provided each winter to all employees.</li><li>Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points</li><li>Competitive medical cashback plan</li></ul>"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Neighbourhood Housing Officer

An exciting opportunity has arisen in the Safeguarding Unit for the post of a full-time Independent Reviewing Officer (IRO). Independent Reviewing Officer Working Hours: 36 hours per week Contract Type: Permanent Salary: £50,269- £53,460 Closing Date: 25th January 2026 Interviews will take place on 28th January 2026 Now is a very exciting time to join Children's Services in Salford. We want children growing up in Salford to see and say that their city, community, and services are great and this was recognised in our last Ofsted report which rates our overall services as 'good' An excellent opportunity has arisen for a full time, Independent Reviewing Officer within Salford's Safeguarding Children and Quality Assurance Unit, based at Unity House, Swinton. The post holder will carry a caseload which meets the specifications recommended in the IRO handbook and will be expected to be proactive in their responsibilities towards ensuring the best outcomes for the children and young people in Salford they are responsible for. Why work for Salford Children Services? • Listen to what children and young people want and work hard to make sure that the services they provide help keep them safe and to achieve their wishes (Ofsted) • The workforce is stable and children and young people in Salford have sustained and meaningful relationships with consistent workers. • Staff are supported through a well-targeted and effectively delivered training programme. • Strong leadership and management. The work does not stop here. We are committed to continuous improvement. We may be 'good' but we will always have things to improve and develop further to become outstanding! There will be opportunities to deliver training programmes and contribute to the continuing practice development of social workers. Prospective candidates will be social work qualified and will demonstrate substantial experience in work with children and families, including looked after children, care proceedings and child protection, as a practitioner and in some kind of supervisory capacity. For an informal discussion about the post please contact the IRO practice manager- Rachael Rowland on 0161 603 4350 or <a href="mailto:r.rowland@salford.gov.uk" target="_blank">r.rowland@salford.gov.uk</a>. Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. <a href="https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants" target="_blank">https://www.gov.uk/government/publications/criminal-records-checks-for-…</a> If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work &amp; grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages! Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page.. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page.. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at <a href="https://www.salford.gov.uk/gdpr" target="_blank">https://www.salford.gov.uk/gdpr</a> .

Independent Reviewing Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: This role will be floating support operating in the East of England. Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region. In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation. The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed. While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. Responsibilities and Duties: <ul><li>Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working.</li></ul>Duties: <ul><li>Ensuring properties are safe, secure and clean</li><li>Ensure accommodation is prepared and ready for occupation in accordance with company timescales.</li><li>Performing all necessary functions to manage the move in/move out process.</li><li>Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.</li><li>Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.</li><li>Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.</li><li>Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.</li><li>Meeting tight deadlines and making properties available within agreed timescales.</li><li>Inventory management of all soft furnishings and sundry items.</li><li>To keep accurate and timely records in accordance with departmental policy</li><li>To attend mandatory training and participate in staff development courses as appropriate.</li></ul>Personal Characteristics: Skills: The post holder must have the following skills: <ul><li>Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.</li><li>Extremely well organised.</li><li>Able to work well under pressure.</li><li>The ability to prioritize.</li><li>Able to work alone and part of a team.</li><li>Have an interest and willingness to train.</li><li>Network with local and national agencies.</li><li>Full and current manual driving licence.</li></ul>Knowledge: <ul><li>Experience in the social housing sector, ideally having worked with people at risk of homelessness.</li><li>Experience of supporting individuals with complex trauma and issues</li><li>Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.</li></ul>Behaviour: <ul><li>Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.</li><li>Resilient and able to deal with people who's presentation may be complex and sometimes challenging.</li><li>Methodical in approach to ensure everything is done accurately and comprehensively.</li><li>Keen to support colleagues and ensure the business is working cohesively and to the same objectives.</li><li>Keen on a strong compliance culture.</li><li>Able to work without direction.</li><li>Adaptability and being prepared to help out if circumstances require.</li><li>Keen to lead by example.</li></ul>We would expect you at all times to: <ul><li>act with integrity</li><li>act with due skill, care and diligence</li><li>act with professionalism</li><li>be open and co-operative with colleagues</li><li>act with compassion to those both within the Company and those who we support in the accommodation.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Specialist Supported Housing Officer (Float)

The Role We have an excellent opportunity to join our team as either an Independent Reviewing Officer (IRO) for our children and young people in care or as a Child Protection Conference Facilitator for our children and young people subject to Child Protection Plans. Within the role of IRO / CP Conference Facilitator you will be responsible for; <ul><li>Analysing, reviewing and supporting children and young people who are either subject to Care Plans or Child Protection Plans.</li><li>To act as consultant for social workers, managers and other agencies on child protection matters and thresholds for conferencing.</li><li>To facilitate the involvement of parents and children in making and reviewing child care plans and child protection plans ensuring that the "voice of the child" is reflected in the outcome of the process and explore opportunities to ensure that this is heard. </li></ul>About You We are looking for individuals who are highly motivated, pro-active, driven, and committed to improving the lives of children and young people. You will be experienced and confident in working in a multi-agency environment, have excellent communication skills and emotional intelligence to work with children, young people and their families. Along with the skills to chair complex meetings in a relational manner. Candidates for this role should have a minimum of 5 years post qualified in social work that includes in-depth knowledge and practice experience in child protection and children in care. We reward you with great benefits: <ul><li>Highly competitive salary with an opportunity to earn up to £1,000 extra, every year (£500 retention payment every six months)</li><li>Green fleet car scheme with NHS Fleet Solutions</li><li>Hybrid and flexible working</li><li>Excellent continuous professional development opportunities</li><li>Exciting career progression pathway</li><li>An attractive pension</li><li>Staff recognition awards and celebration events</li><li>Visible and supportive leadership</li><li>Mileage payment and town centre parking scheme</li><li>Up to 34 days annual leave with an option to buy more</li><li>Paid for Social Work England professional fees</li><li>Staff discount at popular retail and leisure sites</li></ul>Other benefits <ul><li>Work in a modern, award-winning building</li><li>Be conveniently located next to the Metrolink, bus exchange and a short walk from Rochdale train station</li><li>You're also a 10-minute drive from the M62 corridor</li></ul>What our colleagues say... Our social workers say Rochdale Council is a great place to work and their managers are supportive, approachable and listen to their ideas. Here are some further comments from our social workers... <ul><li>'We work in friendly, supportive, multidisciplinary teams'</li><li>'There are lots of easy to access training opportunities to learn and aid career development'</li><li>'We have lots of community resources available to support families'</li><li>'We are based right in the town centre office, next to M&amp;S and close to local services'</li></ul>We are making positive progress in terms of our ways to work with children, young people and families as work to deliver better outcomes for all. We are empathetic and listen to our families as we build on their strengths to work towards agreed goals. To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification. Please include reference to your qualifications that are specified on the person specification within your CV/Supporting Statement. Please ensure you anonymise your CV and supporting statement. Appointment to this post is subject to Enhanced Child workforce DBS and background checks. Unfortunately, we are unable to offer sponsorship for this role.

Job description Post Ref: CC695 Please note: Internal at risk or redeployee applicants will be seen in the first instance. Working across Calderdale the Neighbourhood Teams deliver a range of initiatives building resilient and cohesive communities, the teams work in partnership with different services and the community to develop and deliver projects and interventions that improve satisfaction with local areas and promote active citizenship. We are looking to recruit a Neighbourhood Officer to join our Valleys Neighbourhood Team. The role will work alongside other members of the team including Neighbourhood Coordinators and Community Wardens to provide neighbourhood management principally in the Calder and Luddendenfoot Wards although flexible working across other areas of the Upper and Lower Valley will be required. Supporting a wide range of Council priorities across a number of services and directorates, the Neighbourhood officer will identify and resolve a range of local concerns including community safety and environmental issues as well as proactively working with the community to codesign and deliver sustainable positive change. The Neighbourhood Officer will attend and support a range of meetings including ward forums, Safer Cleaner Greener Partnership meetings and the Hebden Bridge Development Board. The role also involves delivering a range of community projects, events and activities as well as providing wider support to the Valleys Neighbourhood Team. The ideal candidate will have experience of community development and working in communities, building and managing effective partnerships and experience of applying to or managing grant programmes. Occasional evening and weekend working will be required. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with budget monitoring and collaborative working. Employees of the Council enjoy a comprehensive reward and benefits package, which includes generous terms and conditions of employment and access to a wide range of retail discounts and lifestyle savings to name a few. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: Monday 26th January 2026 Interview Date: Wednesday 11th February 2026 We may utilise digital interview methods. As part of our Vision <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub .

Neighbourhood Officer

The Vacancy Full Time, Permanent Closing Date: 30th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Strategic Asset Manager to join us! You'll implement One Manchester's long term Asset Management Strategy and you will develop our short, medium and long term investment programmes. Leading a professional team to effectively carry out active asset management, asset data management, investment planning and surveying across both the residential and commercial property portfolio, you will lead smarter services that can influence the shape and use of our assets to meet the needs of our customers now and in the future. What we're looking for: <ul> <li>Educated to degree level in a construction related discipline or equivalent through training/ experience</li></ul><ul> <li>Strong IT literacy and experience of harnessing advances in technology to change ways of working</li></ul><ul> <li>Excellent awareness and working knowledge of option appraisal models</li></ul><ul> <li>Experience of both residential and commercial property management</li></ul><ul> <li>Knowledge and experience of developing and maintaining asset management software systems;</li></ul><ul> <li>Sound knowledge of building maintenance and construction with the ability to provide technical and non-technical advice</li></ul><ul> <li>Proven experience of contracting and negotiating with clients and contracts together with a commercial and economical awareness</li></ul><ul> <li>A wider knowledge of housing law and housing strategy</li></ul><ul> <li>Good knowledge of business planning processes and lifecycle impacts on current and future budgets;</li></ul><ul> <li>Experience of staff supervision and management</li></ul>Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Strategic Asset Manager

Resident Liaison Officer - Legacy Build a Career with Purpose at Dandara Living If you're passionate about people, communication, and making a genuine difference in residents' lives, Dandara Living offers a role with real impact. Join a business where your work helps create safer homes, supports communities through change, and ensures residents feel informed, supported, and respected throughout essential building works. At Dandara Living, you'll be part of a collaborative, experienced team delivering meaningful projects across our legacy portfolio, with the opportunity to build strong relationships and take pride in the difference you make every day. About the Role This is a site-based role, primarily across Manchester, with occasional time in our Altrincham office, supporting Dandara Living's Legacy team. The Legacy team is responsible for upgrading pre-Grenfell apartment buildings to meet current building safety and fire remediation legislation. Reporting to the Client Liaison &amp; Contracts Manager, the Resident Liaison Officer plays a critical role in supporting project delivery through direct communication with residents and leaseholders. You'll act as a key point of contact on site, helping to coordinate access, manage expectations, support resident welfare, and ensure works are delivered as smoothly as possible in live, occupied environments. Alongside resident engagement, the role includes responsibility for document control processes across Legacy sites, ensuring accurate records, compliance, and robust data management throughout each project. What You Will Do • Act as the primary point of contact for residents and leaseholders on site • Support planning and programming of works in occupied apartments and communal areas • Coordinate access arrangements and assist with resident relocations where required • Carry out daily welfare checks and respond to resident queries • Deliver resident communications including letter drops, phone calls, and correspondence • Maintain and update resident query and communication trackers • Attend site meetings and provide regular progress updates to key stakeholders • Support stakeholder and expectation management across live sites • Monitor site conditions and report risks or issues promptly • Maintain high standards of housekeeping in collaboration with site teams • Manage document control processes using A Site (or similar systems) • Ensure GDPR compliance when handling resident data • Support audits and compliance tracking across all Legacy sites • Assist in identifying and mitigating health and safety risks in occupied buildings What You Will Have • Experience in a construction or site-based role • Experience working in live, occupied environments (ideally residential) • Strong communication skills with a calm, approachable, and professional manner • Confidence engaging with residents, stakeholders, and site teams • Good knowledge of health and safety and CDM requirements • Experience using A Site or similar document control systems • A construction qualification or equivalent site experience • Fire stopping experience (desirable, not essential) • A full UK driving licence, with flexibility to travel between sites What We Will Offer You Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Through Dandara Living, we design, develop, and operate award-winning residential schemes across the UK, with a growing focus on the responsible management and remediation of legacy buildings. Our in-house expertise spans land acquisition, design, development, procurement, delivery, and long-term asset management, offering exposure to the full property lifecycle. Our benefits include: • Salary between £32,000 - £37,000 (dependent on experience) • 33 days holiday plus the option to buy up to 5 more • Up to 5% matched pension scheme • 3x salary life assurance (option to increase to x4) • Employee Assistance Programme (EAP) • 24-hour Digital Doctor access • Health Assured Wisdom App • Competitive parental leave • Discounts platform with hundreds of retailers, restaurants, and gyms Working Pattern Monday to Friday, 08:00 - 17:30 (excluding bank holidays) Important note: No agency applications will be considered for this role. Any CVs received will be treated as a free gift.

EQUANS are recruiting for a Resident Liaison Officer to be based in Manchester. This is a fixed term (3 years) full time contact working 39 hours per week. On offer is a competitive salary and benefits package. General Overview To deliver exemplary customer care and communication throughout the delivery of a project. To be the main point of contact between the resident, site team and relevant client stakeholders. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&amp;S policies. Key Accountabilities <ul> <li> Effectively communicate with residents in line with the Resident Engagement Strategy using the agreed communication templates. </li> <li> Complete all Pre-Entry induction visits for the properties listed within the programme. </li> <li> Be aware of the Lone Worker policy and the associated Risk Register for each project. </li> <li> Identify any potential Safeguarding concerns and raise via the appropriate reporting lines. </li> <li> Prepare and maintain each week a monitor tracker for the project. </li> <li> Keep all residents fully informed regarding the programme of works regarding their home. </li> <li> Regularly visit residents to maintain communication and answer and/or resolve any issues or problems that may arise or have already arisen. </li> <li> Immediately inform the Site Manager of any issues or problems arising. </li> <li> Ensure Customer Satisfaction is captured monthly by completing the mandatory 7Day Feedback calls. </li> <li> Work closely with the Client and their representatives in ensuring good relations and information sharing is maintained. </li> <li> To be responsible for meter readings at contract and decant houses where appropriate. </li> <li> To attend site meetings or any meetings relevant to the project. </li> <li> Attend RLO team meetings. </li> <li> Community and Social Value awareness. </li> <li> To provide handover packs to residents if applicable. </li> <li> Provide support for new team members. </li> <li> Respond courteously and promptly to all customer queries and complaints. </li> <li> Respond and action all complaints in line with customer care process and accurately record all complaints on the appropriate tracker/system. </li> <li> Keep customer informed as to action taken in respect of their complaints. </li> <li> Ensure you complete all mandatory training related to your role. </li> <li> Ensure your skills and knowledge is abreast of new technologies in the industry. </li> <li> Seek out training and development opportunities for yourself and the wider team. </li> <li> Ensure implementation of all Company policies and procedures. </li> <li> Be responsible for your safety and others around you, including public protection </li> </ul>What can we offer you? On offer is a competitive salary and benefits package, which includes; <ul> <li> Pension Scheme </li> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 times annual salary </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> </ul>Who are we looking for? Key Skills <ul> <li> Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. </li> <li> Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook &amp; Teams/SharePoint). </li> <li> Good administration skills with the ability to coordinate numerous tasks during the working day. </li> <li> Competent, clear and concise writer </li> <li> Strong presentation skills </li> <li> Ability to work on own initiative </li> <li> Knowledge of decarbonisation retrofit works and the associated requirements/processes </li> <li> Hold a full clean driving license with the ability to travel to various locations in the region </li> <li> Previous liaison officer experience </li> </ul>Key Attributes <ul> <li> Confident communicator able to communicate at all levels with the ability to talk to stakeholders of various educational, social and ethnic backgrounds </li> <li> Resident focused with an excellent understanding of the client need </li> <li> Reliable, confident and have a positive, can-do attitude </li> <li> Socially and community minded underlined by commercial awareness </li> <li> Be adaptable </li> <li> Be self-motivated but must be able to work as part of a wider team </li> <li> Be organised, methodical and be able to work to deadlines in a fast paced environment </li> <li> Have an in-depth overview of what is going on with the project and site team </li> </ul> Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. EQUANS' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : 2 The Avenue, M20 2EA Didsbury United Kingdom

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Job description Post Ref: CC631 Calderdale Council, are pleased to offer the opportunity to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing date: 25th January 2026 Interviews: 3rd February 2026 As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a varie-ty of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel.

Independent Living Officer (Reablement Service)

Audit Manager, Social Housing Audit Manager, Social Housing We are looking for an ambitious Audit Manager with a passion for the social purpose sector to join our award-winning team and develop a specialism in Social Housing. You will be joining the leading firm of auditors to the charitable sector committed to delivering a quality service to a high-profile portfolio of clients. This role has the option to be based within our London, Midlands or Manchester office working with our national team with flexible or part time working arrangements also a possibility. The role will involve working with a variety of social purpose organisations including charities, and social housing providers together with other not for profit organisations from start-ups to well established, prestigious clients within the sector (including INGOs, grant makers, schools, academies, membership organisations, professional bodies and social housing providers), many of whom are top 100 charities or household names. The role has the flexibility to develop own portfolio in areas of interest alongside social housing. This is a great opportunity for anyone that is looking to make a difference in the social purpose space and help our clients to deliver the greatest impact through good governance and financial management. You will be working alongside experienced partners in a dynamic and growing team, within a supportive and approachable environment. Your role will be challenging and varied and you will be encouraged to take on responsibilities and offered excellent opportunities to quickly develop and progress further within the firm. Crowe are a leading provider of services to the Social Housing sector and has been an area of investment for the firm. We work closely with many umbrella bodies and act as Technical Advisor to the Housing SORP working party. Responsibilities: Responsible for co-ordinating their team, and for managing projects and multiple assignments in a timely and effective manner. <ul> <li>Managing a portfolio of external audit clients to deliver a year-round service including building and maintaining strong working relationships with clients and colleagues.</li> <li>Managing a number of audit teams and ensuring planned work is completed within the agreed budget and timescales from planning through to completion</li> <li>Act as a principal contact for your clients through the year delivering a proactive service.</li> <li>Be able to work to tight deadlines taking responsibility for your work and multi-tasking in an organised manner. You must time plan your own work and client appointments.</li> <li>Preparation and presentation of reports to senior management and Audit Committees/Boards.</li> <li>Direct, coach and mentor audit teams to assist them in the delivery of engagements.</li> <li>Be proactive in Business Development activities and developing, maintaining and monitoring your own network.</li> <li>Involvement in proposals and presentations for new work.</li> <li>Potential for involvement in the provision of wider assurance services to clients.</li> <li>Participate in team and firm wide activities and training opportunities. </li> </ul>Technical skills, experience &amp; knowledge: <ul> <li>Qualified ACA, ICAS or ACCA or equivalent.</li> <li>A good working knowledge of Excel and Word.</li> <li>Strong technical knowledge of auditing and accounting standards.</li> <li>Strong people management skills enabling you to support, coach and mentor more junior colleagues.</li> </ul>Desirable: <ul> <li>Knowledge and experience of audits in the non-profit sector.</li> </ul>About Crowe Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..

Audit Manager, Social Housing

Job Introduction Bradford Cyrenians provides a range of supported housing, hostel and floating support provision for homeless men and women, former rough sleepers and services that specialise in supporting ex offenders and men fleeing domestic abuse. Our services are flexible and user-led, with a focus on prevention, enabling individuals to take control of their lives. The Men Standing Up Service supports male victims/survivors of domestic abuse. The service consists of the following aspects: <ul><li>Confidential telephone helpline</li><li>Emergency accommodation</li><li>Longer term accommodation</li><li>Floating support service</li><li>Peer support group</li></ul>We are recruiting for a: Supported Housing Officer Specialising in Forced Marriage, Honour Based Violence and Human Trafficking. Working 35 hours per week, flexibly between 8am and 6:30pm Monday to Friday Salary - £23,000 per annum fixed The successful candidate needs to be highly motivated and have the passion, enthusiasm and commitment towards making a difference to the lives of male victims/survivors of domestic abuse. There will be a requirement for the post holder to speak a community language (Urdu, Punjabi) If you are interested in the post and are able to speak a community language, you can request an application pack to be either posted or emailed by contacting; Jamila Khanum on 01274 905676 or Email: <a href="mailto:jamila@bradfordcyrenians.org.uk" target="_blank">jamila@bradfordcyrenians.org.uk</a> Closing date for completed applications is 24/11/2025 Interviews for this post will take place week commencing 01/12/2025 Shortlisting for the position is based on a returned application form only, however if you want to send a CV in the first instance we will look at this and if you have relevant experience or transferable skills we will send you an application form to complete. A full induction and peer mentoring programme will be provided to the successful candidate We must ensure that the needs of the service are met and these are established on the basis of full attendance from staff. We therefore have a positive approach to absence management through our Absence Policy. Employment is subject to an Enhanced DBS check. We are committed to welcoming people from the widest possible diversity of background, Culture and experience. Bradford Cyrenians is an equal opportunities employer. We welcome job applications from all sections of the community. We are currently under represented by LGBTQI+ people, males, and people with disabilities so would encourage people from these groups to apply for roles within the organisation. Registered Charity Number 503434

21 Jobs in Burnley, UK