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Job Description <ul><li>Suffolk County Council</li><li>Address: Landmark House, Ipswich, Suffolk IP1 5PB - Hybrid</li><li>Salary: £34,434 - £40,777 per annum (pro rata if part time)</li><li>Hours: 37 hours per week</li><li>Contract: Fixed Term or Secondment (12 months)</li></ul>We are focused on making a meaningful difference to children, young people and their families across Suffolk. If you share the same care, support, and dedication as we do, join our Multi Agency Safeguarding Hub (MASH) Team as a MASH Practitioner (Homelessness Specialist). Reimagine the possibilities Your role and responsibilities As part of Suffolk's Multi-Agency Safeguarding Hub (MASH), you will: <ul><li>Support Multi-Agency Collaboration: Contribute to the effective functioning of the multi-agency team, strengthening interagency partnerships across Suffolk with key stakeholders including health, police, Early Help, probation, education, and housing services.</li><li>Homelessness Assessments: Conduct joint homelessness assessments for 16- and 17-year-olds in collaboration with housing authorities.</li><li>Information Gathering and Decision Making: Collect and analyse information from partner agencies to support safeguarding decisions, under the supervision of a Consultant Social Worker.</li><li>Direct Engagement with Families: Communicate with children, young people, parents, and carers where concerns have been raised. Apply Suffolk Safeguarding Partnership (SSP) thresholds to determine appropriate responses and interventions.</li><li>Safeguarding and Risk Identification: Identify risks and safeguarding concerns, escalating them immediately in line with established protocols.</li><li>Liaison with Housing Services: Build and maintain effective working relationships with housing authorities to support vulnerable young people.</li></ul>Working in Suffolk MASH provides employees with an opportunity to contribute to decisions that make a real difference to vulnerable children. The work is rewarding and fast-paced but can be also stressful at times, so a degree of emotional resilience is required to effectively manage the challenges of this working environment. You will need experience of signposting support to children and families or similar. You can view a full list of requirements in the Job and Person Profile (JPP). If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We'd appreciate the opportunity to consider your application. What we offer <ul><li>Be at the Forefront of Innovation: Play a key role in the ongoing development of Suffolk's Multi-Agency Safeguarding Hub (MASH), contributing to pioneering approaches in safeguarding practice.</li><li>Professional Growth: Gain valuable experience and expertise in multi-agency working and early intervention, enhancing your professional development in a collaborative environment.</li><li>Broaden Your Safeguarding Knowledge: Benefit from opportunities to deepen your understanding and skills in safeguarding across both Children and Young People's Services and Adult and Community Services.</li></ul>About the Team Suffolk's Multi-Agency Safeguarding Hub (MASH) brings together key agencies and their data into a secure, co-located unit focused on assessment, research, and decision-making. It acts as the first point of contact for new referrals to Children's Social Care and safeguarding concerns for Adults at Risk of Abuse. The MASH team conducts initial risk assessments and triages service requests in line with agreed referral and service thresholds. This collaborative approach ensures timely and informed safeguarding decisions for children, young people, and vulnerable adults. This post supports the work of the multi-agency team, building on strong interagency collaboration across Suffolk. You will work closely with professionals from health, police, Early Help, probation, education, and housing to deliver effective safeguarding responses. Working in Suffolk MASH offers a unique opportunity to make a real difference in the lives of vulnerable children and adults. While the role is fast paced, it is also highly rewarding. Emotional resilience is essential to navigate the challenges of this dynamic environment. Empowering Everyone We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Ibilola Badru for a casual conversation. You can reach them by calling 01473265869 or emailing <a href="mailto:Ibilola.Badru@suffolk.gov.uk" target="_blank">Ibilola.Badru@suffolk.gov.uk</a> If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. How to apply Step 1 - Read the Job and Person Profile (docx) Step 2 - Click 'Apply Now' to start your online application. Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. <ol><li>Describe a time when you worked collaboratively with professionals from different agencies (e.g., health, police, education, housing) to safeguard a child or vulnerable adult. What was your approach and what was the outcome?</li><li>Tell us about a situation where you identified a safeguarding concern. How did you escalate the issue and what steps did you take to ensure the safety of those involved?</li><li>Describe your experience of working with young people presenting as homeless or at threat of homelessness. How did you build relationships with partners/housing authorities to support positive outcomes?</li><li>Working in MASH can be fast-paced and stressful. Can you describe a time when you had to manage competing priorities or a challenging workload? How did you maintain your emotional resilience?</li></ol> We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing <a href="mailto:recruitment@suffolk.gov.uk" target="_blank">recruitment@suffolk.gov.uk</a>or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 17 November 2025 This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid About Us As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you'll enjoy: <ul> <li>up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days</li> <li>membership of a competitive Local Government Pension Scheme (LGPS)</li> <li>travel, lifestyle, health and wellbeing benefits</li> <li>performance-related annual pay progression, in addition to an annual cost-of-living pay increase</li> <li>training and encouragement to expand your knowledge</li> <li>a variety of career development opportunities across our organisation</li> <li>diverse and active staff networks</li> <li>flexible working options, with the right to request flexible working from your first day</li></ul>Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

MASH Practitioner (Homelessness Specialist)

Job Description Job Title:Housing Officer Contract Type: Permanent Salary: £26,549.63 Per annum (pro rata) (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: Part Time - 30 Hours Working Pattern: Monday to Thursday Location: The Springs, Cambridge If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay &amp; generous pension • 28 days holidays plus bank holidays (pro rata) • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Deliver an Allocation &amp; Letting Service: • Liaise with external stakeholders to deliver an effective referral pathway into the service/properties • Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures • Allocate properties ensuring customers meet the criteria, affordability and required landlord checks • Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required • Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy • Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: • Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let • Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant • Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements • Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections • Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers • Prepare files and case notes in readiness for court • Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits • Work directly with customers to monitor or reduce issues of anti-social behaviour within the service • Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing • Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately • Monitor and assist in maintaining health and safety requirements standards Deliver an Administration Service: • Carryout administrative tasks to support efficient running of the service • Produce reports and other written documentation as required to support housing management delivery • Maintain and update clear, accurate and strength-based records on the appropriate digital platform • Assist schemes in daily operational tasks, including answering phones and working on Reception, as required Other Information • You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours • You will be required to travel to different properties within the defined area as and when required • Use the Lone Worker system as and when necessary • Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc • Deliver your role in line with Riverside company values - "Our Riverside Way" • Participate in team meetings, attend regular supervisions and reflecting practice sessions • Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely • From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Experience of working within house management • Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Previous experience in positively resolving incidents • Demonstrate initiative and confidence to make and act on decisions • Competent administrative and IT skills (to be able to produce reports and other communications) Desirable • Knowledge of current benefit systems • Knowledge of Housing regulations • Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results • Experience of working within a care &amp; support environment About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Housing Officer

CommonAI CIC is a non-profit membership organisation, founded on a belief in collaborative engineering for the safe and responsible development of foundational AI technologies. A place where AI startups, enterprises large and small, public sector bodies and academia can share resources and knowledge, to codevelop and grow businesses, fast. We are seeking a highly motivated and engaging Community Manager to be the heart of the CommonAI member network. You will be instrumental in cultivating strong relationships with our members, fostering a vibrant and collaborative community, and amplifying CommonAI's mission and impact. This role requires a proactive individual with excellent communication, organisational, and interpersonal skills, and a genuine enthusiasm for technology. Your responsibilities will include: <ul><li>Member Relationship Management:</li><ul><li>Serve as the primary point of contact for our members, building rapport and understanding their needs and goals.</li><li>Proactively engage with members to encourage participation in community initiatives and facilitate connections between them.</li><li>Gather feedback from members to continuously improve our offerings and the overall community experience.</li><li>Onboard new members, ensuring they feel welcomed and have the resources they need to succeed within the CommonAI ecosystem.</li></ul><li>Event Planning and Execution:</li><ul><li>Conceptualise, plan, and execute a diverse range of online and in-person events, including workshops, networking sessions, hackathons, and meetups, that cater to the interests and needs of our members.</li><li>Manage all logistical aspects of events, including venue booking, speaker coordination, marketing, and on-site support.</li><li>Evaluate the success of events and identify opportunities for improvement.</li></ul><li>Communications Coordination:</li><ul><li>Craft compelling and informative content for various communication channels, including email newsletters, community forums, and website updates.</li><li>Ensure consistent and timely communication of important announcements, resources, and opportunities.</li></ul><li>Social Media Management:</li><ul><li>Develop and execute a social media strategy to build brand awareness, engage with the wider AI and open source community, and promote CommonAI's activities and achievements.</li><li>Create engaging and relevant content for various social media platforms.</li><li>Monitor social media channels, respond to inquiries, and foster positive online interactions.</li><li>Track and analyse social media performance to optimise engagement and reach.</li></ul></ul>Requirements The ideal candidate will have: <ul><li>A passion for community building, with a particular interest in supporting technology start-ups and fostering collaboration across organisational boundaries.</li><li>A good understanding of open source development principles and the AI technology ecosystem.</li><li>Excellent written and verbal communication skills, with the ability to create engaging and informative content.</li><li>Exceptional interpersonal and relationship-building skills, with a natural ability to connect with people from diverse backgrounds.</li><li>Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively.</li><li>Experience in planning and executing successful events, both online and in-person.</li><li>Proficiency in managing social media platforms and utilizing social media management tools.</li></ul>Benefits <ul><li>A collaborative and supportive work environment.</li><li>The opportunity to have a high impact in a growing organisation.</li><li>Competitive salary package and pension.</li><li>Professional development opportunities.</li><li>Networking opportunities with influential people from across the tech sector and academia.</li><li>A vibrant office environment located a few minutes walk away from Cambridge train station.</li></ul>CommonAI CIC is an equal opportunity employer and is committed to creating an inclusive and diverse workplace.

Community Manager

Annual salary: up to £28,917.00 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £28,917 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Role Criteria: <ul><li>Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience</li><li>Experience of handling multiple tasks in a high volume in a rapidly changing environment</li><li>Coordinate and deliver all customer operational related tasks and communication materials as appropriate</li><li>Ensure customer appointments are attended on time and to standard </li><li>Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively </li><li>Support customer engagement activities across all channels</li><li>Support Customer Service Centre with resolution of front-line complaints and queries </li><li>Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations</li><li>Convey accurate and timely information to customers and operational team, in clear simple terms</li><li>Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution </li><li>Experience of developing and delivering service improvements</li><li>Experience of partnership /alliance /collaborative working</li><li>Good time management, planning &amp; organisational skills</li><li>Experience of working with computerised systems</li><li>Good written, verbal, and interpersonal skills with strong customer experience ethos and strong communication skills</li><li>Experience of delivering community projects</li></ul>Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Company Van and Fuel Card</li><li>Uniform</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity &amp; Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

4 Jobs in Bury St Edmunds, Bury Saint Edmunds, UK