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Salary circa £25,593 per annum plus flexible benefits of up to £1,840 per annum Woking (Hybrid) Closing on 25/01/2026 at 23:59 Enhanced DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Are you passionate about empowering individuals to live independently within Extra Care housing? Do you thrive in a customer-focused environment where collaboration and compassion are the core of everything you do? We're looking for a proactive, empathetic, and dedicated Independent Support Officer to join our Living Well Team. As an Independent Support Officer, you'll play a vital role in the day-to-day running of our Extra Care scheme, supporting residents to live independently and confidently in their own homes. You'll be a welcoming presence for day center guests and be a reliable point of contact for tenants, helping to create a warm, inclusive, and well-organised environment. Your responsibilities will include: <ul><li>Providing responsive support to residents, helping with queries and signposting to relevant services and partners.</li><li>Managing practical tasks such as taking payments, booking transport, making appointments, and handling deliveries.</li><li>Carrying out essential administrative duties, including answering phones and handsets, maintaining records, and assisting with general office operations.</li><li>Supporting the smooth running of communal areas including the café, lounge, dining room, and associated activities.</li><li>Serving daily lunches and organising special events</li><li>Creating a welcoming atmosphere for all visitors and ensuring the building remains a safe and friendly space</li><li>Support the service of daily lunches and help coordinate special events and activities.</li><li>Take responsibility for building health and safety, including fire safety procedures and reporting maintenance issues.</li><li>Ensure case notes are consistently accurate and up to date using internal systems, while also supporting a range of housing management responsibilities.</li></ul>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. DBS Check Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. English Language Requirement The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team. Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Who to contact for informal discussion: For an informal discussion about the role, please contact Hannah Andrews, Independent Living Team Leader on 01483749325 or email <a href="mailto:Hannah.andrews@woking.gov.uk" target="_blank">Hannah.andrews@woking.gov.uk</a> Closing Date: 25 Janaury 2026 @ 23.59 Interview Dates: 3 February 2026 Please do not submit a new application if you applied within the last six months. How to apply Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

Independent Living Support Officer

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday - 9am to 5pm 35 Hours per week) in our Sheltered Housing Service. Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service? If so, we'd love to hear from you. We're looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently. In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities. You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalism Closing date for applications: 27 January 2026 You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you. We've tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce. Please note all applications will be determined on merit. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Sheltered Housing Officer

"I genuinely look forward to going to work on a Monday - how many people can say that!" - Alex, Housing &amp; Support Officer Why not be like Alex and join us as our next Housing and Support Officer and make a difference! Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. Salary - £26,750 per annum plus benefits Location - Walton on Thames Full time - average 37 hrs per week on a shift basis (to be discussed at interview) What You'll Be Doing You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Family mediation and support, bringing families back together. </li><li>Working with a community of professionals to support the right outcomes. </li><li>Problem solving together and debriefs sharing our experiences and learning as a team. </li><li>Support clients with repair issues and repayment agreements for rent arrears.</li><li>Carry out room inspections, health and safety checks and making rooms homely for new residents.</li></ul>It is an exciting time to our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know! Why not find out more about the Elmbridge Team by watching this video. For an informal discussion about the role please email <a href="mailto:tlennon@transformhousing.org.uk" target="_blank">tlennon@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you will need: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

We're looking for a Community Manager with a strong understanding of social media best practice, a genuine passion for content, and the confidence to manage client accounts and projects end to end. You'll sit within our Social Partner team, playing a central role in the day-to-day management of social communities while also contributing to content delivery, planning, and performance. Working closely with our Creative, Production, and Performance teams, you'll help ensure our clients' social channels are active, engaging, and consistently high quality. This is a client-facing role with responsibility for the smooth running of social accounts and projects. You'll be deeply involved in community interaction and sentiment, while also supporting content creation, campaign delivery, and reporting. The role offers exposure across a wide section of the agency and presents a strong opportunity to learn, develop, and make a visible impact. Core Responsibilities Own the day-to-day management of social channels, ensuring communities are well cared for, brand-safe, and aligned with client objectives. Lead community management, including proactive and reactive engagement, comment moderation, sentiment tracking, and identifying opportunities to feed insights back into content and strategy. Monitor conversations and cultural moments, flagging risks and opportunities in real time. Deliver social content assets such as monthly content calendars and content projects, working closely with creative and specialist teams. Manage content scheduling using tools such as Sprout Social and native platform tools, ensuring accuracy, timing, and consistency across channels. Support content capture, including reactive formats such as TikTok. Support the end-to-end running of social projects, managing timelines, deliverables, and multiple workstreams with strong attention to detail Collaborate with a wide range of internal teams to ensure work is delivered on time and resourced appropriately Act as a reliable, organised point of contact within client accounts Contribute to ideation and brainstorming, particularly informed by community insight and platform trends Support and write clear, actionable briefs, translating client needs into practical creative and social outputs Report on content and community performance, gathering learnings, benchmarking metrics, and identifying actionable insights Share performance updates with clients and internal teams, helping shape future content and engagement approaches Support the Social Partner team with campaign planning, proposals, social audits, and analysis when required Requirements Must-Haves <ul><li>Knowledge of social best practice across key platforms including Meta, TikTok, YouTube, LinkedIn and Pinterest </li><li>Deep understanding of how comments, DMs, replies, and trends work across platforms</li><li>Ability to adapt tone of voice per brand</li></ul><ul><li>Excellent project management skills, strong attention to detail, and ability to take ownership over projects and deadlines </li></ul><ul><li>Understanding of what makes great social content, and awareness of trends and developments in the social space </li></ul><ul><li>A creative mindset and confidence expressing ideas </li></ul><ul><li>A collaborative attitude, ability to build relationships, and experience working with creative teams </li></ul><ul><li>Professional client etiquette across email, calls and face-to-face </li></ul><ul><li>Ability to develop strong client-facing plans and reports </li></ul><ul><li>Previous experience in a social media or content-related marketing role </li></ul>Nice-to-Haves <ul><li>Knowledge of additional social platforms such as Reddit, Discord, Twitch, etc. </li></ul><ul><li>Previous experience in an agency environment, or if not experience of managing multiple stakeholders and being adaptable to changing priorities </li></ul><ul><li>Experience working with social media management tools </li></ul><ul><li>Awareness of paid social media </li></ul><ul><li>Experience of working with influencers </li></ul><ul><li>Awareness or involvement in creation of lo-fi Reels/TikToks </li></ul>This is a hybrid role, based in our London office 1-2 days per week. You must be available to attend client meetings and events in London and beyond on a regular basis. Benefits <ul> <li>Named in Campaign Magazine's Best Places to Work 7 years running </li> <li>Remote working predominantly - 2 day in the office per week</li> <li>Private Healthcare &amp; Life Insurance, 25 Days+ Holiday, Team Minibreaks in the UK and abroad, Regular Socials</li> <li>Culture: Open, Engaged &amp; Inspirational Culture</li> </ul>

Community Manager

Salary Range: £28,810 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Hersham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Resident Liaison Officer

Overview At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Havering service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Romford, Havering Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum plus Allowance: £2195.72 Outer London Waiting Allowance Contract Type: Fixed term until 31/03/2027 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Closing Date 7/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Mohammed Juned | <a href="mailto:mohammed.juned@cgl.org.uk" target="_blank">mohammed.juned@cgl.org.uk</a> | 07867375526 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The Vacancy House Manager - Retirement Living Location: Beeson House estate in Rickmansworth, Hertfordshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Beeson House, Rickmansworth, Hertfordshire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Description We have an exciting opportunity for a Homeowner Services Officer to join our team in Central London. This is a full time permanent role. About the role: As a Homeowner Services Officer, you will deliver an excellent customer-focused service to homeowners, in accordance with the terms of contracts and performance standards agreed by Guinness. We are looking for a highly motivated individual to provide a customer-focused, high-quality, legally compliant lease management service to a portfolio of leasehold, shared ownership and freehold customers. You will manage key processes casework, including but not limited to Section 20, lease enforcement, Fire Risk assessment actions and alteration requests. Coordinate actions cross-functionally as required and in line with agreed policies and procedures. In this role, you will also provide subject-matter expertise across the organisation, including interpretation of leases, rights, responsibilities, service charge provisions (including recoverability and any VFM risks), and support cross-functional working. What we are looking for: As a customer-focused organisation, we place equal importance on how we deliver our services as well as what we deliver. We are seeking candidates who have proven customer service experience delivering positive outcomes for customers and achieving high levels of customer satisfaction. You will also be able to demonstrate: <ul><li>Proven ability to manage a varied workload, meeting performance targets.</li><li>Ability to develop processes and systems according to changing needs</li><li>Good attention to detail, and application of critical thinking to identify and resolve risks.</li><li>Excellent organisational and team working skills - ability to prioritise tasks and handle changing priorities.</li><li>Excellent oral and written communications</li></ul>Desirable: <ul><li> Proven experience of managing residential leasehold and shared ownership homes</li><li>Relevant sector experience </li></ul>The advertised salary includes a £4000 Local Job Supplement If you are interested in joining us and would like to apply for this role, please apply with a CV and covering letter, detailing how you meet the essential criteria. TJTGP REEDTGP

Homeowner Services Officer

Job Description Overview The London Borough of Harrow is seeking a highly organised and customer-focused professional to join our Housing team as a Voids Officer. This key role is responsible for managing the end-to-end voids process, ensuring council-owned properties are legally terminated, inspected, and re-let as quickly as possible to minimise rent loss and meet local targets. You will carry out pre-void inspections, oversee property viewings, and provide advice and support to tenants, including those who are vulnerable or in distress. You will play a vital part in monitoring void progress, updating systems, and producing accurate reports to support performance and compliance. Working closely with contractors, internal teams, and external partners, you will ensure properties meet required standards and that all legal and health &amp; safety obligations are fulfilled. The successful candidate will demonstrate strong organisational skills, attention to detail, and the ability to deliver excellent customer care in a fast-paced environment. About You The successful candidate will have: <ul><li>Knowledge and understanding of social housing, homelessness, and allocation issues, including void property inspections.</li><li>Experience of working in a customer-focused environment, handling sensitive situations with tact and confidence.</li><li>Strong organisational skills and the ability to manage conflicting priorities under pressure.</li><li>Knowledge of repairs, maintenance issues, and disability adaptations in relation to homes and estates.</li><li>Ability to monitor contractors effectively to maximise performance and improve services.</li><li>Excellent communication skills, both written and verbal, with the ability to liaise with tenants, contractors, and internal teams.</li><li>Competence in using IT systems (Microsoft Office, Civica CX, SharePoint) and maintaining accurate</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£42,414 - £45,357 per year</li></ul>

Voids Officer

Scheme Manager - Stainton Court Are you passionate about creating opportunities for individuals with learning disabilities to live fulfilling lives? Hightown Housing Association have an exciting opportunity for a dedicated and inspiring Scheme Manager to join us at Stainton Court. Stainton Court provides supported living services that enable people to live independently and feel valued and included within their community. What We Are Looking For <ul><li>Leadership Excellence: Strong leadership skills with the ability to guide, empower, and motivate your team to achieve their best.</li><li>Experience: Previous experience in a similar role, delivering high-quality health or social care to adults with learning disabilities.</li><li>Communication: Exceptional communication skills to build respectful and positive relationships with a wide range of individuals.</li></ul>As a Scheme Manager, you will: <ul><li>Lead and collaborate with a committed team, offering guidance and compassionate support to individuals with learning disabilities.</li><li>Oversee the service rota, ensuring consistent cover for all shifts, including weekends when required.</li><li>Manage recruitment and induction of new staff, fostering an inclusive and supportive working environment where everyone feels valued.</li></ul>Requirements <ul><li>Previous experience in a supported living environment</li><li>A full UK driving licence and access to a vehicle are essential for this role.</li><li>Local area knowledge a bonus</li></ul>Why Join Us? <ul><li>Be part of a collaborative and supportive team.</li><li>Make a meaningful difference in the lives of the people we support</li><li>Access opportunities for professional growth and development.</li></ul>The Benefits In return for your dedication, we offer a generous benefits package, including: <ul><li>£26,442 per annum for a 30-hour week contract.</li><li>33 days annual leave per year (including bank holidays), rising to 35 days with service. (Pro Rata)</li><li>Annual bonus based on satisfactory performance.</li><li>Monthly attendance bonus on top of your basic salary.</li><li>Blue Light Card - Access to discounts for national and local retailers.</li><li>Commitment to health and wellbeing through the Five Ways to Wellbeing.</li><li>Ongoing professional development and support to help you thrive.</li><li>Workplace pension scheme and life assurance of three times your annual salary.</li><li>Employee assistance helpline.</li></ul>If you are a compassionate leader who values compassion and inclusion we would love to hear from you. Apply now to join the Hightown Housing Association family and help us continue to provide exceptional care to the people we support. Please note that we will be shortlisting and interviewing candidates on an ongoing basis, and therefore we may close the vacancy early. Interested applicants are encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS, and references. We are proud to be an Equal Opportunities and Disability Confident Employer.

Scheme Manager

About the Borough Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work. We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. About the Service and Team The Housing Supply Team works collaboratively with other internal and external departments to achieve the best possible outcomes for our residents. You will be part of a supportive and friendly team. We work in a flexible way to meet the challenge of providing homes for those in need. You will join other Housing Supply Officers, Procurement and Compliance Officers, an Accommodation Payments Officer and the team manager. About the Role and Our Ideal Candidate The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The role will therefore undertake <ul><li>Procuring competitively priced emergency, temporary and settled accommodation, across a range of schemes and providers within the private sector housing market</li><li>Negotiating rents to procure and retain homes in the most cost effective way, whilst operating in a highly competitive market</li><li>Supporting projects to improve the supply of homes and reduce the cost of accommodation for homeless people </li><li>Delivering a high quality service to private sector landlords, homeless households and other households accommodated under a range of private sector letting schemes provided by the service </li><li>Supporting the Team Manager by contributing to the overall development of the service </li></ul>Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values. Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£33,987 - £42,060 per year</li></ul>

Housing Supply Officer

MRI Software is seeking an experienced Senior Marketing Manager to join our dynamic team, focused on driving demand generation excellence in the public sector: Social Housing and Local Government Technology Software The role report to the Senior Director, Demand Generation and is pivotal in translating strategic vision into operational execution, leading teams to deliver measurable pipeline growth through integrated campaigns, events, and digital programs. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London or Sleaford office. Role Summary The Senior Marketing Manager, Demand Generation is responsible for the operational execution of integrated demand programs that create awareness, engagement, and conversion across the funnel - spanning net new acquisition, cross-sell, and client expansion. You will lead a team delivering day-to-day campaigns, optimise lead flow and conversion, and partner closely with Sales, SDRs, Product Marketing, and Marketing Ops to build pipeline against targets. You'll excel at people management, process discipline, and campaign orchestration, translating the Senior Director's strategy into calendarised, measurable programs. You'll keep the engine running - ensuring SLAs are met, data is clean, reporting is timely, and budgets are utilised effectively. Key Responsibilities Operational Demand Generation <ul><li>Daily oversight and execution of high-quality integrated campaigns (email, paid, social, content syndication, events, webinars, ABM) aligned to pipeline and bookings goals.</li><li>Manage end-to-end lead flow across SDRs and sales teams.</li><li>Build and maintain nurture programs and cadences tailored to buyer journeys</li><li>Collaborate with SDR leadership to refine qualification guidelines, talk tracks, email/LinkedIn cadences, and ensure SLA adherence and feedback loops.</li><li>Oversee and support the coordination of regional events and sector conferences, ensuring pre/during/post activation plans and measurable ROI (meetings booked, pipeline created, influenced revenue).</li><li>Align with wider marketing team members including digital, inbound, product marketing and content teams</li><li>Proof-read and add value to content - ensuring value propositions are communicated and recognise and steer the need for industry-specific assets (guides, ebooks, case studies, thought leadership, webinar content).</li><li>Drive client engagement strategies, strengthening satisfaction and expansion pipeline.</li><li>Join regular Go-to-market meetings with cross-departmental collaboration, supporting campaign managers where needed.</li><li>Join regular SLT meetings when required to deliver high level performance updates.</li></ul>People Leadership <ul><li>Lead, coach, and develop a team of demand generation managers; set clear objectives, run weekly 1:1s, and drive performance through enablement and feedback.</li><li>Develop consistency of tracking and reporting across campaign managers, in line with guidance from senior marketing director.</li><li>Foster a high-accountability, test-and-learn culture and scale winning plays across the teams.</li></ul>Planning, Process &amp; Reporting <ul><li>Translate annual demand strategy into quarterly/monthly campaign calendars, budgets, and resourcing plans; tracking utilisation and ROI.</li><li>Maintain process documentation for campaign build, follow-up and tracking</li><li>Review weekly BI dashboards and monthly reviews covering segment performance, funnel health and campaign impact, presenting insights and actions to leadership.</li></ul>Qualifications &amp; Experience <ul><li>Relevant degree or equivalent experience.</li><li>5-8 years in B2B demand generation, including team leadership (2+ years managing marketers).</li><li>Proven experience executing multi-channel campaigns that generate qualified pipeline for complex, multi-stakeholder sales motions.</li><li>Familiarity with B2B technology highly advantageous, marketing to public sector</li><li>High proficiency with marketing automation tools such as Pardot, CRM (Salesforce), and analytics; strong Excel/PowerPoint skills.</li><li>Data-savvy: able to analyse, attribute, and optimise based on funnel metrics; comfortable presenting.</li><li>Excellent written and verbal communication; confident presenting to senior stakeholders.</li></ul>We're obsessed with making this the best job you've ever had! <ul><li>We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group</li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.</li><li>Invest in our competitive Personal Pension plan and help set you up for your future.</li><li>Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).</li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve.</li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes.</li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!</li></ul>About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

Senior Marketing Manager (Social Housing & Local Government)

Title: Housing Officer (Nb. This title has been used for advertising purposes only. The job title for the role on all documentation will be - Tenancy Sustainment Officer) Contract Type: Permanent - Full Time - 35 hours Salary: £32,188 per annum to £35,593 per annum (Regional salary), dependant on experience, plus ECU* allowance (if policy requirements are met) Grade: 7 Reporting Office: Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Location: Trafford/ Lancashire,Cheshire East/West, Preston and other North West locations as our new buildportfolio expands Working Pattern: Monday - Friday Closing Date: 27th January 2026 - 23:00 Interview Dates: to be confirmed, in person at Nexus office in Manchester Role Profile - Tenancy Sustainment Officer.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Join the Tenancy Sustainment Team at L&amp;Q! Would you like to join our Tenancy Sustainment Team as a Tenancy Sustainment Officer (Housing Officer) and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference. Your Impact in the Role: <ul><li>Delivering a responsive, efficient, agile, high quality and customer focused housing management service. To complete the day-to-day Housing Management function, ensuring the delivery of reliable, repeatable, and consistent services that residents value and are satisfied with.</li><li> This role will have specific responsibilities pertaining to the delivery of Housing Management functions to our customers and supporting the Inspector (estates) with inspections in times of planned or unplanned absence.</li><li>Supporting the Inspector (Estates) to complete building checks (including Fire Risk Actions, Removal of items in communal areas).</li><li>Meeting performance goals against KPIs and targets.</li><li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy management issues.</li><li>Providing cover for other Tenancy Sustainment Officers and Inspector (Estates) to ensure consistency of service and to maintain a high level of resident satisfaction.</li><li>Assist property services colleagues in engaging vulnerable / hard to engage residents with access</li><li>Ensure tenancy management services delivered to residents living in Trafford and outside of the Trafford borough are of the same standard.</li></ul>What You'll Bring: <ul><li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li><li>Able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li><li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li><li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li><li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li><li>Able to drive and have access to a vehicle.</li></ul>Our customers are the most important part of our business and as a member of the Tenancy Sustainment Team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. At L&amp;Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more here. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ Salary range <ul><li>£32,188 - £35,593 per year</li></ul>

Housing Officer - Manchester - 7416

Job Description About the Role Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the London area on a full-time, permanent basis. The role involves working 35 hours per week, from Monday to Friday. In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns. What We Are Looking For We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate: <ul> <li>Proven experience in grounds maintenance across a range of sites and garden types</li> <li>Strong understanding of lawn, shrub, and plant care</li> <li>A history of delivering excellent customer service</li> <li>Physical capability to carry out tasks safely and effectively</li> <li>Ability to work independently as well as collaboratively within a team</li> <li>Knowledge of Health and Safety regulations, including COSHH and PPE</li> <li>A full UK driving licence</li></ul>Desirable Qualifications Although not essential, the following qualifications would be advantageous: <ul> <li>NVQ Level 2 in Horticulture or equivalent (RHS, City &amp; Guilds, HND)</li> <li>PA1 and PA6 NPTC Certificates</li></ul>To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team! In this role you will support our Mary Holben House in Streatham, London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Please note this is a part time role working 18 hours over 2.5 days. Working days will be Tuesday and Friday full days and Thursday pm. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role you must be willing to work fully onsite at the scheme, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 27th January 2026 at 23.59pm Please note we hold the right to close the vacancy early depending on application volume. Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Summary Polka Theatre in Wimbledon seeks a Trusts and Foundations Manager to join our Development Team. More Details This is the role for you, if you: <ul> <li>Want to champion the work of a pioneering national theatre for children.</li> <li>Are a strong communicator, both in person and in writing.</li> <li>Enjoy building long-term relationships with a range of stakeholders.</li> <li>Are passionate about improving the lives of children through creativity and the arts.</li> </ul>Polka Theatre is seeking a Trusts and Foundations Manager to join us as a key member of the Development Team. This is an exciting and rewarding opportunity to be part of a leading children's theatre. You will be responsible for trust and foundation fundraising at Polka Theatre, overseeing and relationship managing a strong base of loyal funders alongside growing grants funding from new sources. The postholder will fundraise for a range of programmes, with a particular focus on Creative Learning and Access programmes which enable children from all backgrounds to benefit from Polka's theatre productions, creative workshops, school programmes and community activities. This is a fantastic opportunity for a creative communicator, who is passionate about improving the lives of children and who can build rapport with a range of stakeholders. This is a permanent, full-time role. More details are in the recruitment pack on our website. Salary: £32-34,000 per year depending on experience Hours: full-time, 5 days per week, Monday to Friday. You may need to work some additional hours, including evenings, weekends and bank holidays (we operate a Time Off In Lieu, 'TOIL' system). Polka's commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector. Polka is funded by Arts Council England, London, registered charity number 256979. For a Recruitment Pack with more information about who we are and what we're looking for in this role plus how to apply please visit our website. <a href="https://polkatheatre.com/jobs/" target="_blank">https://polkatheatre.com/jobs/</a> Deadline 9am on Monday 26 January 2026 Interviews Monday 2 February 2026 Ideal start date as soon as possible

Trusts and Foundations Manager

Housing Management Coordinator Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan Fixed term 6 months, full time (37.5 hpw), Mon-Fri 9-5 Harlow, Essex We can't offer a CoS for this role Home, a place where you belong As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts What you'll do <ul><li>Working with our Independent Living over 55 customers</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies whilst ensuring that we are health and safety compliant.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li></ul>Why join us You'll join Carol and Julie, along with our 11 Housing Management Coordinators in the wider team, we're super passionate about what we do! Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Flexible working hours between 9am and 5pm Mon-Friday</li><li>Based at our service in Harlow you'll spend your time ensuring the building is safety compliant, repairs are reported and completed, supporting customers via welfare calls and rent queries and arrears.</li><li>Able to use technology for keeping Health &amp; Safety files up to date, making benefit claims and doing tenancy signs ups.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li> 34 days leave, rising to 39 (this includes bank holidays and a 'me' day). </li><li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li><li> Instant pay access with Stream </li><li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li><li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>. Central Supported Portfolio 701

Housing Management Coordinator

Scheme Manager Salary: £33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Lead a team that changes lives. Are you passionate about creating opportunities for people experiencing homelessness to rebuild their lives? Do you have the leadership skills to empower a team and foster a positive, supportive environment? At Hightown, we are looking for a dedicated Scheme Manager to oversee our supported housing scheme in Broxbourne, providing accommodation for up to 20 single homeless individuals. About the Scheme Our approach is person-centred and focused on helping individuals move forward with confidence. Whether it's securing a new home, accessing vital resources, or improving wellbeing, you will play a key role in creating a safe, welcoming space where people feel valued and respected. What You Will Be Doing As Scheme Manager, you will: Lead and motivate a committed team to deliver high-quality support Ensure residents can access and maintain safe, secure housing Promote a positive workplace culture where everyone feels included and supported Work collaboratively with colleagues and external partners to achieve the best outcomes What We Are Looking For You will bring: An understanding of the challenges faced by homeless individuals Experience in a similar role Strong leadership and supervisory experience Confident IT and administrative skills A full UK Driving Licence If you're someone who cares deeply about making a difference and creating opportunities for others, we would love to hear from you. Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus &amp; monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development to help you grow and thrive</li><li>Workplace pension &amp; life assurance (3x annual salary)</li></ul>At Hightown, we put people first. We are committed to building inclusive teams that deliver outstanding compassionate care to empower the lives of the people we support. We are proud to be an Equal Opportunities &amp; Disability Confident Employer. Ready to lead a team and make a lasting impact? Apply today and start your journey with Hightown. Salary range <ul><li>£33,054 per year</li></ul>

Scheme Manager Salary: £33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Lead a team that changes lives. Are you passionate about creating opportunities for people experiencing homelessness to rebuild their lives? Do you have the leadership skills to empower a team and foster a positive, supportive environment? At Hightown, we are looking for a dedicated Scheme Manager to oversee our supported housing scheme in Broxbourne, providing accommodation for up to 20 single homeless individuals. About the Scheme Our approach is person-centred and focused on helping individuals move forward with confidence. Whether it's securing a new home, accessing vital resources, or improving wellbeing, you will play a key role in creating a safe, welcoming space where people feel valued and respected. What You Will Be Doing As Scheme Manager, you will: Lead and motivate a committed team to deliver high-quality support Ensure residents can access and maintain safe, secure housing Promote a positive workplace culture where everyone feels included and supported Work collaboratively with colleagues and external partners to achieve the best outcomes What We Are Looking For You will bring: An understanding of the challenges faced by homeless individuals Experience in a similar role Strong leadership and supervisory experience Confident IT and administrative skills A full UK Driving Licence If you're someone who cares deeply about making a difference and creating opportunities for others, we would love to hear from you. Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus &amp; monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development to help you grow and thrive</li><li>Workplace pension &amp; life assurance (3x annual salary)</li></ul>At Hightown, we put people first. We are committed to building inclusive teams that deliver outstanding compassionate care to empower the lives of the people we support. We are proud to be an Equal Opportunities &amp; Disability Confident Employer. Ready to lead a team and make a lasting impact? Apply today and start your journey with Hightown.

The Vacancy Do you want a job where you can really make a difference? We currently have an exciting opportunity to join the John Whitgift Foundation as a Bank Independent Living Warden. Based in Croydon, Whitgift Almshouses and Whitgift House sheltered housing provide older people with a safe, open, and supportive setting that promotes independence, wellbeing, and a strong sense of community. The role The Warden is responsible for supporting the independent living manager in the operational management of the Foundation's sheltered housing at Whitgift House &amp; Almshouses. The purpose of this role is to support our residents to live as independently as possible, working closely with community services. This will involve navigating and steering residents to community organisations to ensure they are receiving the care they require and are entitled to through community services. About You Ideally you will have experience of working with older people in the community. A willingness to learn and apply that learning. A great communicator, able to mediate and reach solutions. The ability to manage a diverse workload, prioritising and working to deadlines. Can work autonomously as well as part of a team. Commitment to follow the code of conduct for social care workers and to be governed by its principles in practice. Applications are reviewed daily, and interviews may occur at any stage after applications are received so we invite interested candidates to apply as soon as possible. We reserve the right to close this vacancy at any time. The Company Our three Homes: The Whitgift Almshouses, Whitgift House and Wilhelmina House, are happy, thriving and secure communities where staff are on hand 24 hours a day to provide the highest standards of care. Within Whitgift Care, we like to call ourselves a family where our core values of respect, dignity and privacy are our priority. We are proud to be part of the John Whitgift Foundation, a local charity in Croydon, whose mission is to provide education for the young and care for the elderly since its establishment by our Founder, Archbishop John Whitgift, in 1596. John Whitgift Foundation is committed to safeguarding and protecting the welfare of young and elderly people and expects all staff and volunteers to share this commitment. All applicants will be required to comply with all safeguarding procedures including an Enhanced DBS check. Staff Training All our staff take part in a structured training programme which is tailored to each individual and is geared to help them to offer the high standards of care that are expected in a Whitgift Care home. Our internal training is run by our dedicated Training Coordinator who ensures that our staff are trained in mandatory subjects. These include: Safeguarding Infection control Person centred approaches Food hygiene Medicine administration Gallery Previous Next

Bank Independent Living Warden

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul><li>The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.</li><li>Job will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.</li></ul><ul><li>Act as the main point of contact for escalated calls from Customer Service Agents</li><li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li><li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li><li>Update and provide compliance &amp; repair reports to client</li><li>Call customers to arrange appointments for follow up works</li><li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li><li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li><li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li><li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li><li>Attend Contract meetings</li><li>All associated ad-hoc administrative duties</li></ul>The successful candidate will have <ul><li>Previous administrative experience, preferably from a social housing/construction background</li><li>Able to provide a high level of courteous, professional customer service</li><li>Proficient in MS Office, in particular, Outlook and Excel</li><li>Good written and verbal communication skills</li><li>Flexible attitude with strong organisational skills</li></ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul><li>Competitive salary</li><li>Contributory Pension scheme</li><li>Life assurance</li><li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li><li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li></ul>In addition, the role offers: <ul><li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li><li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li><li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li><li>Bike2Work scheme</li></ul><ul><li>Home &amp; Electronics - salary sacrifice purchase scheme</li></ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Greenwich Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

YOU We are currently looking for a Housing Support Worker to join our progressive Housing team based in Romford. The right candidate will assist with the day-to-day running of our Romford hostel, ensuring that client support needs are addressed and that ultimately, they are prepared for a positive move-on. You will have experience of working with socially excluded young people as well as specific experience in one area of support work i.e. skills training, drug dependency, work with offenders etc. The Housing Support Worker will effectively manage a caseload that provides constructive guidance to clients through dynamic support planning as well as oversee individual rent accounts to minimise the risk of arrears and loss of accommodation. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Fixed Term Contract until 1st May 2027 (Mat Cover)</li><li>Working Pattern: Full Time/ 37.5 days per week, Monday to Friday shifts vary 8am to 4pm or 2pm to 10pm including Bank Holidays and weekends every 7 weeks.</li><li>The Job Description and Person Specification can be found here: (1) Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker

You We're looking for 2 passionate and proactive Housing Support Workers to join our progressive Housing team in Romford. You'll support the day-to-day running of our hostel, helping young people who face social exclusion prepare for independent living. With experience in support work - such as drug recovery, working with offenders, or life skills training - you'll guide residents through personalised support plans, manage a caseload, and help them maintain their tenancies. What you'll bring: <ul><li>Experience supporting vulnerable or at-risk young people</li></ul><ul><li>Strong communication and case management skills</li></ul><ul><li>Ability to motivate and empower others</li></ul>US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full-time (37.5 days per week Monday - Friday)</li><li>The Job Description and Person Specification can be found here: Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker x 2

Annual salary: up to £29,812.57 Accommodation Coordinator Location: Enfield Salary up to £29,812.57 per annum Contract: Full time - Permanent Hours: 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: As an Accommodation Coordinator the main role will be working as part of the initial accommodation team. Responsible for allocating bed spaces to service users quickly to minimise loss of income. This will include relocating service users to another property or finding new properties for new service users to move into. Keeping safeguarding and Service User experience at the heart of the service will be key to succeeding in this role. Ensure all Service User notifications are processed accurately and efficiently to match the Service User to a bedspace. An important part of the role is to work closely with regional teams and transport team throughout the whole service user process. Role Criteria: <ul><li>Allocate bedspaces to service users promptly to minimise income loss</li><li>Relocate service users or identify new properties for incoming placements</li><li>Prioritise safeguarding and service user experience in all accommodation decisions</li><li>Accurately process service user notifications to ensure appropriate matches</li><li>Collaborate closely with regional teams and the transport team throughout the placement process</li><li>Maintain clear communication and coordination across departments</li><li>Support operational efficiency by managing property turnover and occupancy levels</li><li>Provide excellent customer service, ensuring a positive experience for service users</li><li>Demonstrate previous experience working in an office environment</li><li>Confidently make and answer phone calls as part of daily coordination</li><li>Carry out administrative duties with accuracy and attention to detail</li><li>Be IT literate, with strong proficiency in Microsoft platforms (e.g. Outlook, Excel, Teams)</li><li>Communicate effectively with colleagues, stakeholders, and service users, showing strong interpersonal skills</li></ul>Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance &amp; BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Accommodation Co-ordinator

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

72 Jobs in Bushey, UK