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The role As a Duty Practitioner you'll provide support and advice to people who have experienced homelessness at our male or female scheme. You'll make sure customers feel comfortable and can manage their tenancy, as well as signposting them to other support such as housing, health and welfare. This role is 37.5 hours on a rota basis, covering 8am - 11pm, Monday to Sunday. Job requirements <ul> <li>Provide and maintain a friendly and supportive environment at the scheme.</li> <li>Support customers to manage their rent and service charge payments, including their benefit claims where necessary.</li> <li>Complete detailed sign-ups to make sure new customers understand their rights and responsibilities. Assist with all areas of move-in to make sure new customers feel comfortable and informed about their tenure agreement, the local area and other services.</li> <li>Support customers by providing advice on housing, health, welfare benefit claims and other areas. This includes crisis intervention where necessary.</li> <li>Help to manage the safety and security of residents and the building, through monitoring all who enter and exit the scheme, and through regular health and safety room checks.</li> <li>Arrange appointments for customers with services such as GPs and DWP. Accompany customers on visits to other services if needed.</li> <li>Complete administrative tasks including phone calls, post and general enquiries.</li> <li>Support with financial duties including prompting and recording weekly rent and service charges and liaising with housing benefit and benefits agencies on behalf of customers.</li></ul>What we're looking for <ul> <li>Educated to GCSE Level or with a good level of maths and English.</li> <li>Some experience dealing directly with the public and/or clients or customers in a busy service environment.</li> <li>Some experience dealing with complex and difficult behaviours in relation to people facing multiple disadvantages.</li> <li>Great communication and administrative skills. </li> <li>Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.</li> <li>DBS check.</li> <li>Someone able to work on a seven day rota including mornings, evenings, weekends and bank holidays such as Christmas Eve/Day and New Year's Eve/Day.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We will interview as we go and so may close this vacancy early if we find the right candidate. #Stoke #StokeonTrent #DutyPractitioner #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Duty Practitioner - Homelessness Schemes

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer Lateral Move Permanent Working 36.5 hour per week Grade 4 - £33,366 - £40,470 Consultation grade - subject to formal evaluation under the Pay Equity Review We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. Located on the South of Birmingham This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. For any informal enquires please contact: <a href="mailto:Jayne.Owen@birmingham.gov.uk" target="_blank">Jayne.Owen@birmingham.gov.uk</a> You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Ref: BCC2690 We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

West Midlands Trains, as part of the wider Abellio Group, operates as a joint venture - West Midlands Railway and London Northwestern Railway, delivering 1,300 safe and reliable services per day for more than a 60 million passengers per year. We are committed to developing our employees, throughout our network, with our Training and Development Centre being at the heart of this strategy. Community Engagement Manager Permanent Full-time Hybrid (base in Birmingham, but with travel required across the West Midlands Trains network) We have a fantastic opportunity to join West Midlands Trains as our Community Engagement Manager. This role is critical to the delivery of our station adoption programme and community projects across our network. You'll work directly with our Community Strategy Manager, volunteers and industry partners to support the development and delivery of projects that support our community strategy, including enhancing our stations, youth engagement, safety and wellbeing and supporting our White Ribbon accreditation. You'll also manage our successful Customer and Communities Improvement Fund, judging applications and working collaboratively with community groups and internal colleagues to ensure projects are delivered on time and within budget. As part of the wider External Communications and Engagement Team, there will be opportunity to engage with external stakeholders and promote our community activity. You'll also manage our community social media accounts, ensuring maximum visibility of the work we do. If you're passionate about making a difference in local communities, enjoy working with people from all backgrounds and know how to deliver projects effectively, you could be just the person we're looking for! Due to the volume of applications, we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation. Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.

Community Engagement Manager

The role This is a 9 month Fixed Term Contract (Maternity Cover). We are looking for a Housing Officer to join our Birmingham Southern Housing Team, working in a hybrid way, with arrangements to be agreed with the Area Housing Manager. Our Housing Officers are required to be flexible in their ability to travel across our homes in Birmingham, this is because we work in a patchless way. However, each role is designated to a team within the following areas and you may be required to travel within those zones as well as other zones as part of your duties: The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. As a Housing Officer, you will be responsible for supporting tenants through their tenancy in the West Midlands. Being professionally curious every day and for ensuring we know who our residents are. You will take action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support whilst being empathetic, polite, courteous, and hardworking, proactively resolving issues when you find them, in a safe and efficient manner. Responsibilities will include: <ul> <li>Providing an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks.</li> <li>Settling residents into their new homes and visit residents on a regular targeted and pro-active basis, ensuring tenancy conditions are met and properties are maintained to a good standard.</li> <li>Completing welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners.</li> <li>Working proactively with customers, managing expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion</li> <li>Carrying out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators.</li> <li>Supporting with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions.</li></ul>WHAT YOU'LL NEED: <ul> <li>Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement</li> <li>Proven experience of following processes, using initiative, and delivering excellent customer service.</li> <li>Professional curiosity to identify residents with complex support needs </li> <li>Meets targets and deadlines, able to prioritise workloads and work under pressure showing persistence and determination when setbacks occur</li> <li>Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. </li> <li>Ability to work effectively as part of a team, working in an agile environment. </li> <li>Good negotiation and influencing skills </li> <li>The post holder will be required to work remotely at times and must be able to travel efficiently and/or have a valid licence and access to a vehicle</li></ul>Please note, in your supporting statement, it is important that you address how you meet each of the above 8 criteria providing real examples. WHAT TO EXPECT: Closing Date: Sunday 5th January 2025 at 23:59 pm Shortlisting Date: Tuesday 7th and Wednesday 8th January 2025 Interviews: Thursday 16th January and Friday 17th January 2025 Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Housing Officer

The vacancy An opportunity has arisen within the Independent Living Team for the right individual to manage two sheltered housing schemes in Market Drayton and Whitchurch. We are seeking someone who is experienced, highly motivated, who has excellent communication skills and is a real people person. The successful applicant will be responsible for supporting residents with their support needs, the housing management of the scheme as well as promoting and maximizing the use of the communal facilities. This role will be subject to an enhanced DBS check. Shortlisting date: 06 January 2025 Interview date: 14 January 2025 About Connexus Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work our teams do is varied, and no two days are the same. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

Independent Living Co-Ordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Arden Grange, Knowle, Solihull. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £17,908.61 plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Almshouse Charities (Hull United) Kingston upon Hull - Part time ClerkThe Trustees are seeking an experienced individual to provide Clerking services to the charity.The hours and salary are negotiable reflecting experience, and a minimum of 16 hours is envisaged. Membership of the Chartered Institute of Housing would be preferred.A full job description will be provided alongside the application form on expression of interest in the position.Please contact The Chair of Trustees at Hull United Charities on 01482 323965 or by email&nbsp;<a href="mailto:admin@hullunitedcharities.org.uk" target="_blank">admin@hullunitedcharities.org.uk</a> for an application form.

Clerk

This is an exciting opportunity to work with those who are vulnerable and homeless, to ensure their safety and wellbeing in the community they live in. You will be part of a dedicated team responsible to ensure those housed by Maninplace across the borough of Telford and Wrekin, feel safe and are safe. As part of this dedicated team, you will be part of the first response to out-of-hours emergencies working with your fellow employees to provide swift and appropriate action. You may also play a part in responding to customer referrals made to the organisation, ensuring customers coming into Maninplace accommodation outside of normal working hours. Hours of Work <ul><li>Average of 42 hours per week.</li><li>Shift working pattern of 4 nights on and 4 nights off 12 hour shifts.</li><li>Working hours range from 6pm- 6am and 9pm - 9am</li><li>Maninplace operates 365 days a year, therefore shifts will include bank holiday and festive period working</li></ul>Salary &amp; Benefits <ul><li>£26,950.56 per annum. Pay is annualised so you will receive 12 equal payments on the 27th of each month. </li><li>Statutory annual leave entitlement</li><li>1 day recognition after 1 year of service.</li><li>Any break entitlement will be paid to take on site. </li><li>Mileage allowance of 45p per mile for in work travel.</li><li>Organisation rebate for signing up to DBS update service.</li><li>After successful completion of a probationary period, the following benefits apply:</li></ul><ol><ol><li>Company contributions to pension scheme</li><li>Mental health and wellbeing support service</li><li>24-hour virtual / phone GP service</li><li>Healthy Lifestyle reward scheme - offering discounts with retailers, services, and leisure facilities</li><li>Local discounted bus travel</li><li>Employee discounted subscription for Microsoft Office 365</li><li>Short-term sickness pays and attendance reward</li></ol></ol> Qualification and Experience <ul><li>Qualifications at level GCSE or above in English, Maths. </li><li>Experience of CCTV operation is desirable but not essential. </li><li>Must be computer literate with experience of using Microsoft Office Word, Excel &amp; Outlook. </li><li>Enhanced DBS Certificate is required for all applicants</li></ul>Responsible to Night-Time Team Leaders Location of Work Working at various Maninplace properties and responding to business needs across the borough of Telford and Wrekin.

Housing Officer Nights

Role: Social Worker- Homeless Intervention Team Location: Birmingham Children's Trust Team: Homeless Intervention Team Pay: Up to £33.30 per hour Contract: Full-Time Locum OFSTED: Good In the office: Hybrid Are you a skilled and compassionate Social Worker with a strong background in working with vulnerable young people? Birmingham's local authority is seeking a dedicated professional to join our Homeless Intervention Team, focusing on supporting young people aged 16-17 who are at risk of homelessness or already homeless. Key Responsibilities: <ul> <li>Conducting Section 17 Assessments and Child in Need (CIN) plans to offer support to young people.</li> <li>Providing Section 17 and Section 20 accommodation to those in need, ensuring all statutory requirements are met.</li> <li>Working closely with families to resolve conflicts and reunite young people with their families where possible.</li> <li>Managing cases where safeguarding concerns arise, conducting strategy discussions and Section 47 investigations when required.</li> <li>Collaborating with multi-disciplinary teams to support young people and improve their housing and life outcomes.</li> <li>Ensuring all work is compliant with relevant legislation, including the Southwark Judgement and Homelessness Reduction Act.</li></ul>Requirements: <ul> <li>Minimum of 4 years post-qualification experience as a Social Worker.</li> <li>Proven experience completing Section 17 assessments, holding CIN plan, and managing Section 20 processes (including reviews, PEPs, and pathway planning).s</li> <li>Strong background in working with families to prevent breakdowns and support reunification.</li> <li>In-depth understanding of the Southwark Judgement and the Homelessness Reduction Act.</li> <li>Excellent communication, problem-solving, and case management skills.</li></ul>Benefits: <ul> <li>Opportunity to make a significant impact on the lives of vulnerable young people.</li> <li>Work within a supportive and dedicated team environment.</li> <li>Ongoing professional development and training opportunities.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially.Our success comes from making your job search our top priority.Interested in learning more about the Social Worker-Homeless Intervention Team role in Birmingham? Contact Emily Cooper at 01635 226350.Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Social Worker- Homeless Intervention Team

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

12 Jobs in Cannock, UK