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The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role. This role is based at Tyland Barn, Maidstone; travel will be required as needed. About us: Kent Wildlife Trust is the county's leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. But we can't save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet. What you'll be doing: We are looking for a passionate and committed leader in community engagement to drive forward our mission at Kent Wildlife Trust. Our goal is to see 25% of people in Kent taking action for nature by 2030. As Wilder Engagement Manager, you will lead our Wilder Engagement Team to develop and implement innovative approaches to community organising and stakeholder engagement, ensuring people and wildlife can thrive together. This role is pivotal in delivering real change for nature, empowering communities, and integrating social science into our conservation work. Your key responsibilities will include: <ul><li>Community &amp; Stakeholder Engagement - Building and nurturing relationships with local communities and key stakeholders to support coexistence with wildlife.</li><li>Community Organising - Leading and implementing an evidence-based approach that empowers communities to take meaningful action for nature.</li><li>Social Science &amp; Impact Measurement - Overseeing the monitoring and evaluation of our engagement efforts, working closely with the Monitoring &amp; Evidence team.</li><li>Leadership &amp; Collaboration- Managing and supporting a team of passionate community organisers while working in partnership with a wide range of organisations and experts.</li><li>Strategic Development - Championing community organising within Kent Wildlife Trust, influencing best practices and securing sustainable funding for engagement initiatives.</li></ul>Our work includes exciting species reintroduction and wilding projects such as Pine Martens, European Bison, Red-billed Chough, and Beavers, as well as large-scale landscape restoration projects. You will play a vital role in ensuring these projects are developed in partnership with communities, creating lasting change for both people and wildlife. What we need you to bring: You are a passionate and driven leader, committed to supporting communities and empowering local people to take action for nature. You will thrive in this role if you: <ul><li>Have experience in community engagement, organising, or stakeholder relationship management.</li><li>Are an excellent communicator who can build relationships with diverse groups, from local volunteers to policymakers.</li><li>Are strategic and solutions-focused, with the ability to lead, inspire and support a team.</li><li>Have knowledge or experience of social science methodologies for monitoring and evaluation.</li><li>Understand the barriers to community involvement in conservation and have ideas for how to overcome them.</li><li>Have experience working with underrepresented groups and are committed to equity, diversity, inclusion, and justice.</li></ul>If you are passionate about connecting people and nature, we want to hear from you. We welcome applications from all backgrounds and experiences. Please read the job description for the full person specification. Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role. Appointment is dependent upon a satisfactory DBS check. We are unable to recruit anyone who does not have a right to work in the UK. What we will offer in return: We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you're at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. Next steps: If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Shortlisted candidates will be invited to an in-person interview at Tyland Barn, Maidstone on 13th June 2025. We will let unsuccessful candidates know if they have not been shortlisted. If you'd like to learn more about the role before applying, feel free to email <a href="mailto:jobs@wilderkent.org.uk" target="_blank">jobs@wilderkent.org.uk</a>. The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!

Community Engagement Manager

Annual salary: up to £28,917.00 Resident Liaison Officer SHDF Full Time, Permanent 42.5 hours Per week 8-5 Mon-Friday £28,917.00 + Company Van and Fuel card About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. <ul><li>Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience</li><li>Experience of handling multiple tasks in a high volume in a rapidly changing environment</li><li>Coordinate and deliver all customer operational related tasks and communication materials as appropriate</li><li>Ensure customer appointments are attended on time and to standard </li><li>Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively </li><li>Support customer engagement activities across all channels</li><li>Support Customer Service Centre with resolution of front-line complaints and queries </li><li>Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations</li><li>Convey accurate and timely information to customers and operational team, in clear simple terms</li><li>Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution </li><li>Experience of developing and delivering service improvements</li><li>Experience of partnership /alliance /collaborative working</li><li>Good time management, planning &amp; organisational skills</li><li>Experience of working with computerised systems</li><li>Good written, verbal, and interpersonal skills with strong customer experience ethos and strong communication skills</li><li>Experience of delivering community projects</li></ul>Key Criteria: <ul><li>Previous Experience in a Customer-Facing Role</li><li>Previous experience of Social Housing and Planned Works</li><li>Good Administrative Skills</li><li>Good Communication Skills</li><li>UK Full Driving Licence</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Van and Fuel card</li><li>Uniform provided</li><li>EAP</li></ul>Required Qualifications: Customer Service (2 - Colleague achieves the required performance standards), Customer Service Experience, Internal and External Liaison (2 - Colleague achieves the required performance standards), Problem-solving (2 - Colleague achieves the required performance standards), To actively engage and meet with our customers, explain the survey and element replacement process, help our customer with their designs and colour choices, visit our customer before, during and after the replacement work, ensure we provide the best possible service, support our customers with queries or bespoke needs, maintain consistent levels of customer survey information to support the rolling program of replacement work, communicate consistently with the team, obtain customer satisfaction scores, update the necessary shared folders and IT systems with survey and satisfaction data. Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Resident Liaison Officer

Homelessness Reviews and Quality Assurance Officer - Braintree DC Braintree District Council Temporary, Full Time £31.90 - £33.50 ph umbrella Location: Braintree Closing Date: 18th April 2025 Essex County Council (ECC) are delighted to be supporting Braintree District Council to recruit aHomelessness Reviews and Quality Assurance Officer on a 3-4-month temporary basis. The Role: We are currently looking for an experienced individual to join the team on 4 or 5 days a week basis supporting the Housing Operations Manager and focussing on specific areas of the service. Please note that this role is being offered on a hybrid basis with a requirement of 2 days a week in the office. Accountabilities: <ul><li>Maintain specialist knowledge on all legal, policy and best practice developments in homelessness, housing advice, allocations and related areas.</li><li>Take the lead in drafting replies to MP enquiries and complaints across the Housing Operations Service; identifying any training and development needs or changes to procedure which may be required.</li><li>Undertake the S202 Homelessness Review Officer role and ensure all statutory duties in relation to review decisions are met.</li><li>Support the Team Managers with managing the performance of their teams, including conducting quality reviews.</li><li>Provide specialist advice and guidance to senior managers, members, colleagues, on allocations, housing advice and homelessness issues.</li><li>To support the effective operation and management of temporary accommodation to minimise use of Bed &amp; Breakfast and to support the aim of reducing the number of households in temporary accommodation. To include units in the Council's own stock, the temporary accommodation agreement with Eastlight Community Homes and any future arrangements with ECH or other providers.</li><li>Safeguard and promote the welfare of children, young people and vulnerable adults using the Council's Housing Services.</li><li>To assist with resilience in the Housing Service, working flexibly across the teams as required.</li><li>Contribute to partnership work with the Council's key partner agencies in order to enhance the development of prevention services, actively maintaining links with other programmes such as the Rough Sleeping Initiative Group.</li><li>Ensure all BVPIs, KPIs and local performance indicators are adhered to and improved upon wherever possible.</li></ul>The Experience You Will Bring: <ul><li>Detailed, advanced level working knowledge of current homelessness law, policy and practice</li><li>Good understanding and knowledge of housing allocations law and policy and practice.</li><li>Understanding of the wider context of Housing.</li><li>Understanding of local government, political context and democratic process.</li><li>Understanding of Equality and Diversity and how this affects service delivery, especially in regard to vulnerable customers</li><li>Awareness of the relevant provisions contained within other social welfare legislation relating to the assistance which may be provided to homeless and other vulnerable households.</li></ul>Braintree District Council is a great place to work. We pride ourselves on our creative, innovative and forward-thinking approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. What should you do next? If you are interested in finding out more about this role, we would love to hear from you. Please visit our Braintree District Council website or apply using the link below Please Note-Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council If you have any queries regarding submitting an application or require anything further, please email <a href="mailto:louise.butler@essex.gov.uk" target="_blank">louise.butler@essex.gov.uk</a>

Homelessness Reviews and Quality Assurance Officer - Braintree DC

Assistant Director Homelessness MG3/2 (£97168-£136014) We are looking for an experienced and innovative leader to join our Housing Leadership Team. As Assistant Director you will lead, drive and transform the Housing Needs and Homelessness Service, delivering a strong performance management culture, digital transformation across services and developing a truly preventive approach that supports the delivery of our homelessness and rough sleeping strategy to reduce homelessness and the number of households living in emergency temporary accommodation. This is a challenging service area with high demand for housing. You will provide creative leadership that is utterly focused on prevention and person- centred approaches to achieve sustainable outcomes. You will ensure effective collaboration with the AD Housing allocations and supply on effective delivery of prs and costs effective temporary accommodation supply to meet current and future housing needs. Essential to this role will be the ability to lead the service bringing together skills to drive real change at pace. Providing a strong strategic and operational focus on strategic issues relating to homeless prevention and meeting housing needs. Closing date: Friday 18th April 11:59pm Interview date: Tuesday 6th May We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment. We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts. Job Description.docx

4 Jobs in Chatham, UK