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Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Coleraine Park site. About Us Harris Primary Academy Coleraine Park is an Outstanding primary academy and we have high expectations and aspirations for your children. All our staff aim to give every child an exceptional education providing support, care, enrichment and challenge as they come through our doors. We give them opportunities to enjoy their learning and prepare them for future academic success as well as happy lives. We have a unique creative curriculum, a clear vision, high expectations, strong moral values and a love of learning. Our academy is a multi-cultural, multi-faith family where children learn together. They respect and value each other. We believe all children are special and we "dig for gold" in every child. This means encouraging children to do their very best, not settling for second-best. The Academy is located in the heart of Tottenham and we are very proud of all of our children and staff. Everyone works hard and behaves well to achieve their best. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

Recovery Coordinator Location: Erith Health Centre, London Salary: £28,690 - £34,730 Contract type / hours: Permanent, 37 Hours Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role: As a member of the multi disciplinary team, you will be running a variety of peer support groups as well as working with service users one-on-one in order to build their recovery capital and achieve their recovery goals. We aim to help people to build and sustain long-term recovery from addiction and encourage self-efficacy believing that everyone is an expert in themselves, they often need a helping hand on their journey. We are seeking a positive and motivated individuals who have the ability to navigate a fast-paced and challenging client group with a variety of complex needs. Direct substance use knowledge is not essential but preferred, and we encourage applications from those with transferrable skills and experience. You will be expected to.. <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.</li><li>Develop and deliver quality programs and packages of work/ psychosocial interventions that meet local need across both group work and one to one formats.</li></ul>What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> How to apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via company website' to view the full job description and submit your application.

Recovery Coordinator

LEARNING AND DEVELOPMENT OFFICER PATIENT TRANSPORT SERVICES (PTS) Kent and Medway area - Hybrid Working £28,500 per annum Full Time, Permanent Excellent Company benefits including Contributory Pension, G4S Life Assurance Scheme, Employee Assistance Programme and subsidised Healthcare Plan About Us G4S Patient Transport Services (PTS) is one of the UK's largest Non-Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport. About the Role The Learning and Development Officer/Specialist role is a pivotal position in the development of all G4S PTS staff. This role will be responsible for delivering high-quality training programs covering Inductions, continuing professional development and programs designed to support other areas of the G4S network. Experts in their field, such as L&amp;D specialists, may sometimes be requested to provide additional support to staff. As an experienced Learning and Development Officer, you will be responsible for ensuring that the training delivery meets high-quality standards to ensure we equip our staff with the necessary knowledge and skills to provide excellent service, safety, and a patient centred approach to service users across the G4S Patient Transport Services contract. Some of the key responsibilities for this role are; <ul> <li>To provide continuing and ongoing support to staff members throughout their careers, enabling their continued professional development</li> <li>To facilitate educational support, mentorship, and feedback to all staff taking specific and focused responsibility for their education, development and learning</li> <li>To enable and facilitate G4S staff to deliver high-quality pre-hospital patient care by providing innovative, efficient and effective in-house development, training and education</li> <li>Promote high-quality patient care by being an advocate for G4S core values</li> <li>Participate in the development and implementation of service improvement, research and policies, promoting G4S PTS strategic objectives and supporting specific initiatives</li> <li>To participate in the delivery of key objectives as defined by clinical governance / Health and safety legislation and wider legislative bodies</li> <li>To undertake and facilitate additional ad-hoc training as directed</li> <li>Gather information from and provide detailed feedback (in response to verbal/written reports or direct supervision) to staff where necessary to promote a change in behaviour, including communication, discussion and action planning with learners and staff</li> <li>Facilitate the learning and development of staff identified as requiring remedial support in a manner that challenges poor performance and empowers individuals to achieve their potential</li> <li>Act as a positive role model, encouraging transparency and support in an open and honest culture where staff feel able to challenge poor practice and suggest improvements to service delivery and patient care</li> <li>Maintain standards of personal and professional development</li> <li>Deliver all training packages in accordance with awarding body guidelines</li> <li>Maintain accurate training records in accordance with G4S PTS guidelines</li> <li>Play an active role in suggesting course content utilising aids to assist the L&amp;D Manager in developing training packages to support current and future operations</li> </ul>About you The successful candidate will need to demonstrate previous experience within a Learning and Development environment and willing to work towards achieving a minimum Level 3 in Education and Training, Moving and Handling Trainer qualification, First Aid at Work and Automated External Defibrillator Trainer/Assessor if these are not already held. It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service and is eager to support the Training deliver. Training by example, with the ability to be resilient, confident with a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios. A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Learning and Development Team. More about us Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce. Please note that these vacancies are subject to a 3 year checkable history and the strict vetting standards set by G4S. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.

Learning and Development Officer

Resident Liaison Officer Harlow District Council Temporary, Full Time £150.00 per day (umbrella) Location: Harlow Closing Date: 12th November 2025 Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit a temporary Resident Liaison Officer on a 12-month basis. Please note that this post require the successful individual to be based on site a minimum of 3 days per week. Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints professionally, working to resolve issues promptly and efficiently to minimize disruption. Documentation: Maintain accurate records of resident interactions, complaints, and feedback, and report findings to project management teams. Site Visits: Conduct visits to residents' homes to discuss ongoing works and gather feedback on the project. The experience you will bring: Communication Skills: Excellent verbal and written communication skills to effectively interact with residents and project teams. Interpersonal Skills: Ability to build trust and maintain positive relationships with diverse individuals. Organizational Skills: Strong organizational abilities to manage multiple tasks and maintain accurate records. Experience: Previous experience in a customer service or resident liaison role is often preferred. Problem-Solving Skills: Ability to address and resolve resident issues proactively. What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email <a href="mailto:louise.buter@essex.gov.uk" target="_blank">louise.buter@essex.gov.uk</a>

Resident Liaison Officer

Housing Officer Harlow District Council Temporary, Full Time £30.00 ph (umbrella) Location: Harlow Closing Date: 7th November 2025 Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit a temporary Housing Officer on a 6 month basis. Please note that this post requires the successful individual to be based on site 2 days per week. Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively. Job Purpose: The purpose of this post will be to support the councils ongoing annual tenancy audit programme. This will involve visiting our tenanted properties, and meeting with tenants, obtaining and verifying information regarding tenants households, identifying any support or safeguarding needs, inspecting properties and actioning any issues arising, including repair issues, property condition issues or potential tenancy breaches. The role therefore requires excellent customer service and organisational skills and an ability to be able to work independently. The role may also require providing cover for other housing management duties including responding to reports of anti-social behaviour or other tenancy related issues as per job description. The Role: To work as part of a team dealing with all aspects of estate and tenancy management. The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable. To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council's stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents. To ensure that comprehensive, up-to-date, clear, easily accessible, written notes and documentation are maintained on individual cases / incidents and where appropriate electronic records are regularly updated and maintained To attend court, case conferences, panels and other meetings in connection with the service and present relevant up-to-date information so that informed decisions may be taken to resolve the situation. Duties Include but Not Limited to - <ul><li>Letting of new tenancies/ending of tenancies</li><li>Managing tenancy changes</li><li>Introductory Tenancy Reviews</li><li>Resident engagement</li><li>Partnership working with other agencies and teams</li><li>Prioritising Tenancy sustainment</li><li>Tenancy enforcement</li><li>Tenancy/Property Audits</li><li>Estate management</li></ul>The experience you will bring: Full UK Driving Licence, with access to vehicle Knowledge of tenancy management and legislation What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email <a href="mailto:louise.buter@essex.gov.uk" target="_blank">louise.buter@essex.gov.uk</a>

Housing Officer

Title: Housing Officer Contract: Fixed Term Contract up to 12 months Hours: Full-Time, 35 hours per week Salary: £35,951 per annum to £39,531 per annum dependent on experience, plus ECU Allowance* Grade: 8 Reporting Office: Stratford, London Working Location: Schemes in London Borough Barking and Dagenham Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Role Profile - Supported Housing Officer.pdf Closing date for completed applications: 12 th November 2025 at 11 PM Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... DBS For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> **Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Living Supported Housing team at L&amp;Q! An exciting job opportunity has become available for the right candidate to join us as a Housing Officer within our L&amp;Q Living Housing Management Team. Independent Living is an integral part of what we do, delivering services for customers aged 55 and over, and customers with learning disabilities and mental health support needs. We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. As our customers are always at the heart of our service, we strive to deliver excellent services to the local community and work with our customers to enable them to maintain their independence and live well. You will be covering a patch of schemes across Medway in Kent and the London Boroughs of Bexley and Richmond, providing frontline housing management for our vulnerable customers. You'll be a hard-working individual who works well under pressure and is passionate about providing excellent customer service to our customers and other stakeholders. If this sounds like you, we would love for you to apply! Your Impact in the Role: You'll play a key role in improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents, you will be responsible for all housing management functions including: <ul> <li> Completing sign-ups and tenancy visits </li> <li> Carrying out health and safety checks </li> <li> Ensuring maintenance or repair work has been carried out </li> <li> Resolving neighbourly disputes or incidents of anti-social behaviour </li> <li> Offering resident meetings and tenancy advice to our vulnerable customers </li> </ul> What you'll bring: <ul> <li> Housing Management experience working with vulnerable people </li> </ul> <ul> <li> Working knowledge of health and safety requirements in relation to property management </li> <li> Proficient in using complex IT and housing systems, with ability to use MS Office applications and remote working technology </li> <li> Strong written communication skills, with the ability to write clearly and accurately in various styles-including letters, newsletters, and witness statements-and proven experience in report writing. </li> <li> Proven ability to solve problems independently and creatively, with strong customer focus and confidence in managing challenging situations, while positively adapting to change and demonstrating empathy toward others </li> </ul>Whilst normal office working hours are Monday to Friday 9am to 5pm, occasional out of hours working may be required to meet the needs of our customers. This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Role: Housing Support Assistant Location: Helen Court, Witham Hours: 20 hours per week Salary: Up to £23,654 per annum pro rata About the role As a Support Assistant you will help older people to live independently in the community, actively networking with other agencies to support a person-centred approach and service. You will join a dedicated team, providing a range of housing-related support services, including: <ul><li>Helping residents to live independently and visiting them to assess and meet their support needs</li><li>Promoting social activities on the estate and in the wider community</li><li>Working closely with the statutory and voluntary sectors to provide a seamless service and liaise with residents' relatives</li></ul>About you As Support Assistant you will need to have a caring, supportive nature and be a superb communicator. You will be highly organised and comfortable planning your own work and be familiar with the needs of older people. Previous experience in a similar role would be an advantage but is not essential. We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people. Being computer literate is also essential. HO Our housing leasehold and rented schemes are about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life. Anchor - a great place to work Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need. Health &amp; happiness <ul><li>Gym, fitness and wellbeing discounts</li><li>Mental health support</li><li>Flexible working options</li></ul>Finance <ul><li>Pension plan - contribute between 4% and 8% and we'll match it or better</li><li>Quick and easy pension transfer service</li><li>Savings and financial advice, loans, free life assurance</li><li>Discounts on shopping, holidays, phones, technology and more</li></ul>Career <ul><li>Ongoing personal and professional development programme</li><li>Leadership Pathways online learning resources</li><li>Career progression and promotion opportunities</li></ul>To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste <a href="https://anchorbeingwell.co.uk/" target="_blank">https://anchorbeingwell.co.uk/</a> into your browser Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Housing Support Assistant

** PREVIOUS APPLICANTS MAY NOT APPLY ** Title: Housing Officer Contract: Permanent, Full-Time Hours: 35 hours per week Salary: £35,951 per annum to £39,531 per annum dependent on experience, plus ECU Allowance* Grade: 7 Reporting Office: Stratford, London Working Location: Schemes in Medway, Kent and the London Boroughs of Bexley and Richmond Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Role Profile - Supported Housing Officer.pdf Closing date for completed applications: 10 th November 2025 at 11 PM Interviews will tentatively be held on 19 th &amp; 20 th November 2025. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... DBS For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> **Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Living Supported Housing team at L&amp;Q! An exciting job opportunity has become available for the right candidate to join us as a Housing Officer within our L&amp;Q Living Housing Management Team. Independent Living is an integral part of what we do, delivering services for customers aged 55 and over, and customers with learning disabilities and mental health support needs. We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. As our customers are always at the heart of our service, we strive to deliver excellent services to the local community and work with our customers to enable them to maintain their independence and live well. You will be covering a patch of schemes across Medway in Kent and the London Boroughs of Bexley and Richmond, providing frontline housing management for our vulnerable customers. You'll be a hard-working individual who works well under pressure and is passionate about providing excellent customer service to our customers and other stakeholders. If this sounds like you, we would love for you to apply! Your Impact in the Role: You'll play a key role in improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents, you will be responsible for all housing management functions including: <ul> <li> Completing sign-ups and tenancy visits </li> <li> Carrying out health and safety checks </li> <li> Ensuring maintenance or repair work has been carried out </li> <li> Resolving neighbourly disputes or incidents of anti-social behaviour </li> <li> Offering resident meetings and tenancy advice to our vulnerable customers </li> </ul> What you'll bring: <ul> <li> Housing Management experience working with vulnerable people </li> </ul> <ul> <li> Working knowledge of health and safety requirements in relation to property management </li> <li> Proficient in using complex IT and housing systems, with ability to use MS Office applications and remote working technology </li> <li> Strong written communication skills, with the ability to write clearly and accurately in various styles-including letters, newsletters, and witness statements-and proven experience in report writing. </li> <li> Proven ability to solve problems independently and creatively, with strong customer focus and confidence in managing challenging situations, while positively adapting to change and demonstrating empathy toward others </li> </ul>Whilst normal office working hours are Monday to Friday 9am to 5pm, occasional out of hours working may be required to meet the needs of our customers. This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. L&amp;Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks. Click here to find out more about L&amp;Q and why you should join us!

Housing Operations Manager Salary up to £50,000 per annum plus work your way with flexibility and family friendly policies. Permanent and 6-month Fixed Term opportunities Bishop Stortford covering your patch across Hertfordshire and Essex. Home, a place where you belong Are you an experienced housing professional who leads and inspires? Join us to manage a diverse housing portfolio across our Central region delivering rented, leasehold and supported housing services. You'll ensure regulatory compliance, operational excellence and outstanding customer outcomes while shaping strategy and leading high-performing teams to achieve real impact. If you're ready to step into a role with real scope, this could be your switch moment. What you'll do <ul><li> Lead and support Service Managers and Housing Managers and their team performance across rented, leasehold and supported housing </li><li> Manage your own housing portfolio ensuring compliance with legal and regulatory standards and internal policies </li><li> Drive operational efficiency, including rent collection, void management, tenancy sustainment and continuous improvement across all service strands </li><li> Monitor KPIs, performance and budgets, making data-driven decisions to improve services </li><li> Build strong relationships with colleagues, customers and stakeholders to support our strategic objectives </li></ul>Why join us You'll join a team that's collaborative, experienced and genuinely supportive - our colleagues make a real difference here. You'll have the freedom to shape your role, grow your skills, influence outcomes for our customers and make a real impact. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li> Significant experience managing housing services in rented, leasehold and supported settings. You'll ideally have - or be working towards CiH Level 4 too. </li><li> Proven leadership skills and a track record of developing brilliant teams and ensuring a high-performance culture with measurable outcomes </li><li> Knowledge of housing regulations and compliance requirements </li><li> Ability to manage budgets, interpret financial data and make commercial decisions </li><li> Excellent communication, coaching, negotiation and conflict resolution skills </li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The Practical bits <ul><li> You'll manage your own diary and we're open to agree a working pattern with you. </li><li> We typically work on a hybrid basis with 2 days per week in our local services or out in our communities, with the rest from home. As you're covering a large geographical patch there will be a fair bit of travel to our services and teams. </li><li> You need an Enhanced with barring list DBS check (we pay) </li><li> You need to be able to drive and have access to your own vehicle insured for business purposes (on the job mileage? We've got you covered!) </li></ul>What's in it for you? <ul><li> 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year </li><li> 2 paid volunteering days each year </li><li> Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more </li><li> Matching pension contribution (up to 7% and life insurance of 3x basic salary) </li><li> 800 discounts on shops, holidays, days out, tech and more </li></ul>Find out more Click APPLY NOW to see our Operations Manager Job Description , find out about us , for help to apply and our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Operations Manager

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description We are looking for a dedicated and motivated Resident Liaison Officer to join our team on a 12 month fixed term basis. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services. About the Role As the key point of contact for residents, you will: <ul><li>Engage with customers through newsletters, meetings, visits, and open days.</li><li>Ensure residents are kept informed of works, processes, and any changes or updates.</li><li>Provide excellent customer care and aftercare, ensuring works are completed to a high standard.</li><li>Manage expectations and communication between residents, clients, and our operations teams.</li><li>Handle potentially challenging situations with empathy, professionalism, and resilience.</li></ul>Previous experience as a Resident Liaison Officer is desirable but not essential - what matters most is your enthusiasm, initiative, and determination to have a positive impact. Qualifications We are looking for someone who: <ul><li>Has excellent customer service skills with clear and confident communication.</li><li>Is highly organised with strong time management skills.</li><li>Can build positive relationships with a wide range of stakeholders.</li><li>Brings professionalism, discretion, and resilience under pressure.</li><li>Works well independently and as part of a team.</li><li>Demonstrates energy, drive, and a genuine commitment to making a difference.</li></ul>Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click "Apply," it will redirect to "United Infrastructure.

Medway's Children's services, who have been rated Good recently by Ofsted are recruiting a part time Independent Reviewing Officer who has children at the very heart of all they do. Please note, the successful candidate will be offered a part time contract consisting of 22.2 hours per week over 3 days. You will develop strong relationships with the children and young people in your care and help shape the best possible opportunities and experiences so that they can have the best future they can. You will have the ability to develop strong professional relationships that support quality care for our children and young people and be confident to challenge when this care is not the best it can be. You will have a minimum of 5 years experience of social work with strong experience in working with child protection or looked after children. Significant experience and understanding of Family Court and PLO is essential with experience of management and supervision of social workers. The role forms part of the wider Safeguarding and Quality Assurance Service in Medway and very much has a part to play in the quality assurance of practice for children in care. For an informal discussion, please contact Amanda Harris, IRO Manager on 07970329995 or <a href="mailto:amanda.harris@medway.gov.uk" target="_blank">amanda.harris@medway.gov.uk</a> Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula. Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively. Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment Statement Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Salary range <ul><li>£48,696 - £52,959 per year</li></ul>

Independent Reviewing Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role Reporting to the Community Manager, we are looking to recruit 3 Resident Service Coordinators on a permanent basis. You will be responsible for a number of tasks including lettings, managing the customer journey and organising various events. This role is based on site at The Charter, 1 New Swan Yard, Gravesend DA12 2EN, a shift pattern working 37.5 hours per week, 4 days on 4 days off, between the hours of 8am and 8pm. On a daily basis, you will greet customer and deal with any enquiries they may have. You will also play a key role in the organisation of any events and be responsible for accepting any packages. In addition, you will provide a high level of customer service to residents and ensure that a concierge service is provided. At Places for People, we are committed to a safe working environment so a basic DBS check is required. More about you The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential. Experience &amp; Skills <ul> <li>Experience in a similar role Customer service / property administration.</li> <li>Excellent communication skills,</li> <li>Good IT skills,</li> <li>Strong stakeholder engagement. </li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Resident Services Co-Ordinator

Scheme Manager - Broxbourne Salary: £33,054 per annum Hours: 37.5 per week Location: Broxbourne Contract: Permanent Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have the leadership skills to inspire a team and create a safe, supportive environment where individuals can rebuild their lives? At Hightown, we are looking for a motivated and compassionate Scheme Manager to lead our supported housing scheme in Broxbourne, which provides accommodation for up to 20 single homeless individuals. About the Scheme Our team delivers trauma-informed, person-centred support, helping residents access the services they need - from securing move-on accommodation and claiming benefits, to accessing counselling and specialist support for substance misuse. We are proud to offer a space built on dignity, respect, and empowerment - and we're looking for someone who shares these values. What You Will Be Doing As Scheme Manager, you will: <ul><li>Lead and support a dedicated team</li><li>Oversee the delivery of high-quality support and advice</li><li>Ensure individuals can access and maintain safe, secure housing</li><li>Promote a positive workplace culture rooted in respect and inclusion</li></ul>What We Are Looking For You will bring: <ul><li>Knowledge of homelessness legislation, housing law, and the Equalities Act</li><li>Understanding of the complex challenges faced by homeless individuals</li><li>Experience working in homelessness services</li><li>Proven leadership and supervisory experience</li><li>Strong IT and administrative skills</li><li>Full UK Driving Licence</li></ul>Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus</li><li>Monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development</li><li>Workplace pension &amp; life assurance (3x annual salary)</li><li>Refer-a-friend scheme (£130 bonus)</li></ul>At Hightown, we put the people we support first. We are committed to building passionate, inclusive teams that deliver outstanding care - cost-effectively, without compromising on quality or safety. We are proud to be an Equal Opportunities &amp; Disability Confident Employer.

13 Jobs in Chelmsford, UK