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Lettings Officer £40,182 - £42,060 per annum About Us Newham is a vibrant inner-city borough with excellent transport. We are proud to be home to one of the youngest and most diverse cultures across the country, Newham is an exciting and challenging borough that is committed to putting people at the heart of everything we do. The Borough boasts iconic landmarks such as, Green Street, the Olympic Park, Excel centre, Westfield Shopping Centre and the University of East London. Newham is changing rapidly, benefiting from significant investment, creating new jobs, homes and opportunities for all. The Mayor of London has provided the Borough with £107 million funding through the 'Building Council Homes for Londoners' programme, supporting the construction of 1,100 new homes by 2022. From this we expect to see an additional 2,500 jobs created over the next decade, injecting £1.5 billion to the local economy. About the Role The purpose of this role is to provide services to housing applicants and tenants. To administer the functions and carry out the responsibilities of the Lettings Agency in accordance with the Council policies, procedure and the appropriate legislation. Post holder's will be placed in a team responsible for designated duties within the range covered by this post as determined by the Lettings Agency Manager in line with fluctuations I work demands and priorities that may change from time to time. The range of duties could include promotion of alternative housing options; support for vulnerable people; mobility schemes; RSL nominations; allocation of permanent and other housing vacancies; administration of the Housing Register; investigation and verification of applicants details; determination of eligibility within the Council's allocations policy. To be successful in this role you must have: A good working understanding and awareness of local housing demand and the needs of residents. Knowledge of Housing Acts in relation to Letting of Social Housing. A good understanding of Immigration guidelines in respect of eligibility for social housing. Awareness of welfare benefits and eligibility Minimum of two years' experience of working in a team within a housing Lettings service environment. Significant experience of at least one of: <ul><li>Managing and maintaining a Housing Register</li> <li>Allocation of Housing including shortlisting and verification</li> <li>Dealing with Members enquiries &amp; Complaints in relation to Lettings matters</li> <li>Providing a Choice based Lettings Service to residents</li> </ul>Ability to communicate clearly, courteously and patiently with members of the public and with colleague Able to use a range of IT systems. Able to make a positive contribution to deliver value for money. For more information regarding the role please click on the link: Please view JD here Closing date 07/12/2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Lettings Officer

Housing Options Officer Braintree District Council Temporary, Full Time £31.19 ph (umbrella) Location: Braintree Closing Date: 2nd December 2025 Essex County Council (ECC) are delighted to be supporting Braintree District Council to recruit a Housing Options Officer on a 3-month temporary basis. The Role: The purpose of this role is to provide a front-line, customer-focussed service to individuals and families experiencing housing difficulties. To assess housing needs and provide specialist advice in respect of all housing options in order to prevent and relieve homelessness. When prevention opportunities have been exhausted, to undertake investigations to determine the Council's duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out. Please note you will be required to work on site a minimum of 2 days per week. Please note that this role will be based on site 2-3 days per week and will require you to be on site full time during the initial training period. Accountabilities: The main accountabilities will include, but not be limited to: <ul><li>To provide a comprehensive frontline service to customers seeking advice and assistance</li><li>with regards to their housing needs, irrespective of tenure, either in person or by telephone</li><li>To participate in the Housing Options duty rota (including Triage) and respond to</li><li>emergencies as required</li><li>To take action to prevent and relieve homelessness, including visits to applicants' parents, negotiation with landlords and mortgage companies, referral to other agencies and use of the Council's Homelessness Prevention Fund.</li><li>To provide customers with expert, professional, comprehensive advice and information on</li><li>all aspects of housing options work specific to their assessed needs: including undertaking basic financial and benefits assessments.</li><li>To produce Personalised Housing Plans following assessment of needs; to monitor customers' actions and to perform the authority's actions.</li><li>To help customers access a range of housing opportunities, including social housing, private rented accommodation, supported housing and shared/home ownership and to assess customers' suitability for the Council's Deposit Bond and/or Rental Loan schemes</li><li>To liaise, establish, maintain and develop links with Social Care teams, health providers, Registered Providers, private landlords and other statutory or voluntary agencies as appropriate and ensure that referrals are made as necessary, recorded and followed up as required</li><li>To attend case conferences and joint assessment interviews with Social Care teams or other organisations as necessary</li><li>To facilitate Housing Advice Surgeries and provide out-reach services at other venues as required</li><li>To undertake formal investigations under Pt V11 Housing Act 1996 (as amended) and associated guidance and legislation when homelessness cannot be prevented, and to issue cogent s184 decision letters within required timescales</li></ul>The Experience You Will Bring: To be successful in this post you will need: <ul><li>Good interviewing and interpersonal skills, excellent organisational and communication skills coupled with an empathetic style. Strong IT skills and letter writing skills are also important.</li><li>Experience of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations</li><li>Previous experience of working in a housing service or a similar area of work</li><li>Experience of issuing Personalised Housing Plan (PHP)</li><li>Experience of writing s184 decisions</li><li>Willingness to carry out face to face housing options interview with homeless applicants.</li><li>Ability to manage own workload, be proactive while working within a team to achieve team objectives.</li><li>Experience of using Civica (Abritas)</li></ul>Braintree District Council is a great place to work. We pride ourselves on our creative, innovative and forward thinking approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. What should you do next? If you are interested in finding out more about this role, we would love to hear from you. Please visit our Braintree District Council website or apply using the link below Please Note-Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council If you have any queries regarding submitting an application or require anything further, please email <a href="mailto:louise.butler@essex.gov.uk" target="_blank">louise.butler@essex.gov.uk</a>

Housing Options Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Rumsey House - Rochford £17,265 per year (pro rata) 18.75 hours per week 2.5 days a week either Monday - Wednesday or Wednesday - Friday Temporary position for up to 6 months We have an opportunity for a hardworking and committed Housing Officer, who has sound knowledge of the local area, to join our team in Rochford, working alongside 8 other Housing Officers. This role is offered on a part time temporary basis until the end of May 2026. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. The job sits within Sanctuary Housing Services which manages homes across England, providing general rented housing, housing for older people, market rent properties, shared ownership and home ownership accommodation. It also provides housing related services including lettings, debt management, compliance, tenancy management and customer services support. The role of Housing Officer will include: <ul><li>Provide effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion</li><li>Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks</li><li>Ensure the effective management of complaints in line with policy, focusing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence</li><li>Develop, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon</li><li>Support the service charge setting and scheme accounts production processes. Including ensuring that customer queries are investigated and responded to in a timely manner </li></ul>Skills and experiences: <ul><li>Proven experience of delivering high quality tenancy services</li><li>Proven experience of good practice resident involvement activities</li><li>Working knowledge of relevant regulations and good practice</li><li>Proven experience of analysing and diagnosing problems and implementing solutions</li><li>Experience of using housing management software</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£17,265 per annum (pro rata)</li></ul><ul><li>The full time equivalent salary for this role is £34,531 based on 37.5 hours per week</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 7 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. We have an exciting opportunity for a Recovery Coordinator to join our St Luke's Service Team, based in Dagenham. who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Dagenham Hours: Full Time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience (Based on full time hours. Pro rata for part time hours) Allowance: £2195.72 Outer London Weighting, pro rata Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to Opiate service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused plan.</li><li>Ensure service users risk assessments are updated within required timeframes or as risk changes.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Interview Date 12/12/2025 Closing Date 5/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Siobhan Packer | <a href="mailto:siobhan.packer@cgl.org.uk" target="_blank">siobhan.packer@cgl.org.uk</a> | 0208 595 1375 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Scheme Manager - Broxbourne Salary:£33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have the leadership skills to inspire a team and create a safe, supportive environment where individuals can rebuild their lives? At Hightown, we are looking for a motivated and compassionate Scheme Manager to lead our supported housing scheme in Broxbourne, which provides accommodation for up to 20 single homeless individuals. About the Scheme We deliver empathy led, person first support that helps people move forward with confidence. Whether it's securing a new home, accessing vital resources, or finding the right wellbeing services, you will play a key role in transforming lives. We are proud to offer a space built on dignity, respect, and empowerment and we are looking for someone who shares these values. What You Will Be Doing As Scheme Manager, you will: <ul><li>Lead and support a dedicated team</li><li>Oversee the delivery of high-quality support and advice</li><li>Ensure individuals can access and maintain safe, secure housing</li><li>Promote a positive workplace culture rooted in respect and inclusion</li></ul>What We Are Looking For You will bring: <ul><li>Understanding of the challenges faced by homeless individuals</li><li>Experience working in homelessness service would be advantageous</li><li>Proven leadership and supervisory experience</li><li>Strong IT and administrative skills</li><li>Full UK Driving Licence</li></ul>Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus</li><li>Monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development</li><li>Workplace pension &amp; life assurance (3x annual salary)</li><li>Refer-a-friend scheme (£130 bonus)</li></ul>At Hightown, we put the people we support first. We are committed to building passionate, inclusive teams that deliver outstanding care - cost-effectively, without compromising on quality or safety. We are proud to be an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

Job Description About Us Service Charge Officer (Home Ownership) GRADE 6 Salary £39,276-£42,771 per annum 6 Months Fixed Term At London Borough of Havering's Home Ownership team we are working to improve the service and compliance of leasehold management. We are a large team that manages leasehold compliance, sales and marketing, Right to Buy, income recovery and service charge billing and consultation. We have a varied portfolio of properties across the borough with a growth in new build properties. We are working to increase efficiencies and transparency for our homeowners. About the Job This role plays a key part in leasehold compliance to help the organisation deliver a high quality and accurate service charges to our homeowners. This role is key to service charge compliance. You will be required to use your initiative, manage a process data and meet statutory deadlines. About the You Are you confident with spreadsheets? Are you good at managing data? Are you hard-working? Are you organised and self-motivated? Are you a team-player? Are you interested in learning about leasehold management? Your strong Microsoft Excel skills will be essential to your success in your ability to work as part of the team. Your ability to generate and analyse will allow us to improve our services and reporting. Your passion for excellent customer service will help to drive the service improvements that we are working on. Your initiative and ability to prioritise tasks will support the team's efficiencies in meeting deadlines. You must have: A good level of written and spoken communication skills for record keeping, emails and telephone conversations must be demonstrated through GCSE or NVQ levels. A good level of numeracy to be confident with calculations and updating spreadsheets must be demonstrated through GCSE or NVQ levels. For an informal discussion about the post, please contact Claire Bailey on <a href="mailto:Claire.Bailey@havering.gov.uk" target="_blank">Claire.Bailey@havering.gov.uk</a> The closing date for the receipt of applications is 28th November 2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful and details in relation to interviews will follow. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Please view Job Profile here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. About Us With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries. Find out why you should work for Havering Council.

Service Charge Officer

The Vacancy Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About Us Service Charge Officer (Home Ownership) GRADE 6 Salary £39,276-£42,771 per annum 6 Months Fixed Term At London Borough of Havering's Home Ownership team we are working to improve the service and compliance of leasehold management. We are a large team that manages leasehold compliance, sales and marketing, Right to Buy, income recovery and service charge billing and consultation. We have a varied portfolio of properties across the borough with a growth in new build properties. We are working to increase efficiencies and transparency for our homeowners. About the Job This role plays a key part in leasehold compliance to help the organisation deliver a high quality and accurate service charges to our homeowners. This role is key to service charge compliance. You will be required to use your initiative, manage a process data and meet statutory deadlines. About the You Are you confident with spreadsheets? Are you good at managing data? Are you hard-working? Are you organised and self-motivated? Are you a team-player? Are you interested in learning about leasehold management? Your strong Microsoft Excel skills will be essential to your success in your ability to work as part of the team. Your ability to generate and analyse will allow us to improve our services and reporting. Your passion for excellent customer service will help to drive the service improvements that we are working on. Your initiative and ability to prioritise tasks will support the team's efficiencies in meeting deadlines. You must have: A good level of written and spoken communication skills for record keeping, emails and telephone conversations must be demonstrated through GCSE or NVQ levels. A good level of numeracy to be confident with calculations and updating spreadsheets must be demonstrated through GCSE or NVQ levels. For an informal discussion about the post, please contact Claire Bailey on <a href="mailto:Claire.Bailey@havering.gov.uk" target="_blank">Claire.Bailey@havering.gov.uk</a> The closing date for the receipt of applications is 28th November 2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful and details in relation to interviews will follow. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Please view Job Profile here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. Salary range <ul><li>£39,276 - £42,771 per year</li></ul>

Learning &amp; Development Advisor Salary: £33,610.91 - £35,432.59 per annum Hours: Monday - Friday, 9am - 5pm (Onsite) Location: Much Hadham, Hertfordshire (just 10 minutes from Bishop's Stortford and Harlow) Support people. Develop potential. Create purpose Do you love helping others grow and reach their full potential? If you're passionate about learning, thrive on creating engaging training experiences, and want to make a real difference every day, we'd love to hear from you. About St Elizabeth's Set within 60 acres of beautiful Hertfordshire countryside, St Elizabeth's is a national charity providing specialist education, care and health support for children, young people, and adults with epilepsy and other complex needs. Our mission is simple: to help everyone we support Live Life to the Full. We live our values - Aspirational, Collaborative, Joyful, and Compassionate - in everything we do, from the classroom to the training room. About the Role As a Learning &amp; Development Advisor, you'll play a key role in helping our colleagues develop the skills, confidence, and knowledge they need to deliver outstanding care and education every day. Working as part of our friendly Learning and Development Team, you'll design, deliver, and evaluate engaging learning programmes - from our two-week new starter induction to specialist and leadership development sessions. You'll also: <ul><li>Deliver statutory and refresher training, including Safeguarding, First Aid, Manual Handling, and Health &amp; Safety.</li><li>Partner with managers to identify learning needs and create tailored development opportunities.</li><li>Ensure training is compliant with CQC, Ofsted and HSE standards.</li><li>Help us build a positive, continuous learning culture that reflects our values and ambition.</li></ul>This is an exciting opportunity for a confident facilitator who enjoys seeing people grow, and who brings creativity, warmth, and energy to every learning experience. About You You're a natural communicator who inspires confidence and curiosity. You'll bring: <ul><li>Experience delivering engaging, interactive training sessions.</li><li>Excellent facilitation, presentation, and organisational skills.</li><li>Confidence working with Learning Management Systems (LMS) and digital tools.</li><li>Knowledge of learning needs in health, education, or social care settings.</li><li>Ideally, a CIPD Level 3 qualification (or equivalent experience or training qualification) and a love for developing others.</li></ul>Why work for St Elizabeth's? <ul><li>Competitive salary and generous pension scheme.</li><li>25 days annual leave + bank holidays.</li><li>Comprehensive induction, training, and CPD opportunities.</li><li>Free on-site parking and discounted meals in our café.</li><li>Staff wellbeing initiatives and recognition schemes.</li><li>Beautiful countryside setting with a supportive, inclusive team culture.</li></ul>How to Apply Apply today by submitting your CV and completing our online application form. Applications will be reviewed on a rolling basis - early applications are encouraged as we may close the advert once a suitable shortlist has been reached. Inclusion &amp; Safeguarding At St Elizabeth's, we celebrate diversity and are proud to be a Disability Confident Employer and recognised as an Investor in People. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to satisfactory references and an enhanced DBS check. Be part of something bigger at St Elizabeth's. #INDVOL

Learning and Development Advisor

Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Coleraine Park site. About Us Harris Primary Academy Coleraine Park is an Outstanding primary academy and we have high expectations and aspirations for your children. All our staff aim to give every child an exceptional education providing support, care, enrichment and challenge as they come through our doors. We give them opportunities to enjoy their learning and prepare them for future academic success as well as happy lives. We have a unique creative curriculum, a clear vision, high expectations, strong moral values and a love of learning. Our academy is a multi-cultural, multi-faith family where children learn together. They respect and value each other. We believe all children are special and we "dig for gold" in every child. This means encouraging children to do their very best, not settling for second-best. The Academy is located in the heart of Tottenham and we are very proud of all of our children and staff. Everyone works hard and behaves well to achieve their best. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

LEARNING AND DEVELOPMENT OFFICER PATIENT TRANSPORT SERVICES (PTS) Kent and Medway area - Hybrid Working £28,500 per annum Full Time, Permanent Excellent Company benefits including Contributory Pension, G4S Life Assurance Scheme, Employee Assistance Programme and subsidised Healthcare Plan About Us G4S Patient Transport Services (PTS) is one of the UK's largest Non-Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport. About the Role The Learning and Development Officer/Specialist role is a pivotal position in the development of all G4S PTS staff. This role will be responsible for delivering high-quality training programs covering Inductions, continuing professional development and programs designed to support other areas of the G4S network. Experts in their field, such as L&amp;D specialists, may sometimes be requested to provide additional support to staff. As an experienced Learning and Development Officer, you will be responsible for ensuring that the training delivery meets high-quality standards to ensure we equip our staff with the necessary knowledge and skills to provide excellent service, safety, and a patient centred approach to service users across the G4S Patient Transport Services contract. Some of the key responsibilities for this role are; <ul> <li>To provide continuing and ongoing support to staff members throughout their careers, enabling their continued professional development</li> <li>To facilitate educational support, mentorship, and feedback to all staff taking specific and focused responsibility for their education, development and learning</li> <li>To enable and facilitate G4S staff to deliver high-quality pre-hospital patient care by providing innovative, efficient and effective in-house development, training and education</li> <li>Promote high-quality patient care by being an advocate for G4S core values</li> <li>Participate in the development and implementation of service improvement, research and policies, promoting G4S PTS strategic objectives and supporting specific initiatives</li> <li>To participate in the delivery of key objectives as defined by clinical governance / Health and safety legislation and wider legislative bodies</li> <li>To undertake and facilitate additional ad-hoc training as directed</li> <li>Gather information from and provide detailed feedback (in response to verbal/written reports or direct supervision) to staff where necessary to promote a change in behaviour, including communication, discussion and action planning with learners and staff</li> <li>Facilitate the learning and development of staff identified as requiring remedial support in a manner that challenges poor performance and empowers individuals to achieve their potential</li> <li>Act as a positive role model, encouraging transparency and support in an open and honest culture where staff feel able to challenge poor practice and suggest improvements to service delivery and patient care</li> <li>Maintain standards of personal and professional development</li> <li>Deliver all training packages in accordance with awarding body guidelines</li> <li>Maintain accurate training records in accordance with G4S PTS guidelines</li> <li>Play an active role in suggesting course content utilising aids to assist the L&amp;D Manager in developing training packages to support current and future operations</li> </ul>About you The successful candidate will need to demonstrate previous experience within a Learning and Development environment and willing to work towards achieving a minimum Level 3 in Education and Training, Moving and Handling Trainer qualification, First Aid at Work and Automated External Defibrillator Trainer/Assessor if these are not already held. It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service and is eager to support the Training deliver. Training by example, with the ability to be resilient, confident with a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios. A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Learning and Development Team. More about us Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce. Please note that these vacancies are subject to a 3 year checkable history and the strict vetting standards set by G4S. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.

12 Jobs in Chelmsford, UK