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Job description Full Time, Permanent This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are places where tenants feel proud to live. This is a full time position that will suit someone with experience of housing or public sector services and an understanding of issues affecting social housing tenants. It would particularly suit someone who is ambitious and looking to develop their career in social housing, working in a challenging and rewarding role. You should have good inter-personal skills and be able to work with a broad range of people to ensure tenants are supported to successfully maintain a tenancy. You will collaborate with partner agencies, support services and the police and demonstrate experience of equalities and diversity issues. The Housing Officer role is rewarding, varied and complex; no two days will be the same. You could be attending a case conference in the morning to discuss serious criminal activity to visiting vulnerable tenants with support workers in the afternoon. You are dealing with different customers and their specific support needs each day. Bristol City Council is a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol. At Bristol City Council we pride ourselves on growing a workforce that is talented, diverse and motivated and represents the community it serves. Only then can we provide an appropriate and outstanding service to all Bristol citizens. We aim to have a diverse workforce where creativity thrives. Our handling of equality and inclusion will reach the high standards we expect of ourselves and others will look to us as a source of good practice. Please note that this role is subject to a Basic DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For informal enquiries, please contact <a href="mailto:hilary.quaynor@bristol.gov.uk" target="_blank">hilary.quaynor@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Housing Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role In this role you will provide good customer service throughout a customer's journey, creating an active, open, honest, safe and vibrant community. You will work alongside the current Estate Officer to maintain standards of cleanliness, repair and maintenance work required. You will report all concerns regarding building maintenance, repairs and liaise with the customer hub to ensure all repairs are completed within target date. You will also ensure a clean, safe and welcoming environment for customers, visitors and staff. You will be responsible for all Health and Safety. For a full list of duties please download the attached Job Description. More about you To be successful in this role you will have a good administration background and possess excellent customer service skills. With a 'Can do' approach to tasks you will have the ability to work under pressure and unsupervised as well as being able to contribute to a good team working environment. You will also need to be computer literate. You will have the ability to be empathetic with our customers and their situations when necessary and will take a pro-active approach to problem solving. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Estate Officer

Estates Co-ordinator Great Western Hospital Full time - 37.5 hours per week. 0800 - 1630 hours Mon-Fri Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits. Main Purpose: To support Serco's Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner. The Estates Co-ordinator will report into the Compliance &amp; Asset Manager for Serco on site, who in turn will report to the Estates Manager for the contract. Main Accountabilities: <ul><li>Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.</li></ul><ul><li>Ensure that the resources required to undertake planned or reactive works are efficiently utilised.</li></ul><ul><li>Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.</li></ul><ul><li>To answer incoming calls and Estates emails in a friendly and professional manner.</li></ul><ul><li>Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.</li></ul><ul><li>Manage the Estates filing systems, and any other ad-hoc administration requests as required.</li></ul>What you will need for the role: <ul><li>Knowledge of a CAFM system</li></ul><ul><li>High Level of Customer Service</li></ul><ul><li>Excellent communicator with good interpersonal skills</li></ul><ul><li>Able to manage workload and meet required deadlines.</li></ul><ul><li>Be organised and methodical with good attention to detail.</li></ul><ul><li>Problem solving</li></ul><ul><li>Ability to work on own initiative and be proactive.</li></ul><ul><li>Good Contractor relations</li></ul><ul><li>Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material</li></ul>What we offer: <ul><li>Salary: Competitive salaries with annual reviews.</li></ul><ul><li>Pension: Up to 6% contributory pension scheme.</li></ul><ul><li>Holidays: 25 days' annual leave plus bank holidays.</li></ul><ul><li>Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li></ul><ul><li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li></ul><ul><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li></ul><ul><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li></ul><ul><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li></ul><ul><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Estates Co-ordinator

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Apply Swindon Borough Council is proud to provide a high quality Sheltered Housing Service for its tenants across 32 schemes. We are looking for a new member of our team to ensure that we continue to deliver the best possible standard of cleanliness and hygiene in our communal areas. Your next role You will have experience in a cleaning role preferably in a commercial environment. You will be familiar with Health and Safety legislation and COSHH (Control of Substances Hazardous to Health) regulations. This post will involve periods of physical exertion/movement; applicants need to be able to use stairs, small step ladders and general cleaning equipment. There will also be an expectation to assist the Sheltered Housing Officer with gritting in the winter months. Use of a car or the ability to travel throughout the Borough will also be required as this is non-residential and will require flexibility to cover different schemes in Swindon. For this role you will be part of our Sheltered Housing cleaning team based at one of our 32 buildings between 8.00am - 16:30pm Monday to Thursday and 08:00am - 16.00pm Friday . You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan Your next steps Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role. Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. For further information about the role, please contact Dee Tyler, Sheltered Housing Operations Manager, email <a href="mailto:DTyler@swindon.gov.uk" target="_blank">DTyler@swindon.gov.uk</a> As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a>

Supported Housing Cleaning Assistant

Equans is looking for a Resident Liaison Officer to join our team in Swindon. This is a full-time role. On offer is a competitive salary, company vehicle, bonus and benefits package. What will you deliver? • Act as the main point of contact for residents, ensuring clear communication throughout the project lifecycle • Handle queries, feedback, and complaints in a professional and empathetic manner • Arrange and attend resident meetings, drop-in sessions, and home visits where required • Support vulnerable residents and ensure that works are delivered with minimal disruption • Produce and distribute resident newsletters, letters, and updates • Maintain accurate records of all resident interactions and project progress • Liaise closely with site managers and project teams to coordinate access and scheduling What can we offer you? On offer is a competitive salary, bonus and benefits package, which includes: • 25 days annual leave (+ public holidays) • Life Cover equivalent to 2 times annual salary • Employee discount shopping schemes on major brands and retailers • Gym membership discounts • Cycle to work scheme • Holiday purchase scheme • 2 corporate social responsibility days per year • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes • Attractive Employee Referral Rewards Scheme • Access to our growing employee networks • 24/7 Employee Assistance Program and access to mental wellbeing app Who are you? • Experienced in a customer-facing role, ideally within housing, construction, or social care • A strong communicator with excellent interpersonal skills and the ability to build trust quickly • Highly organised with attention to detail and the ability to manage multiple priorities • Empathetic, approachable, and resilient under pressure • Confident using IT systems including Microsoft Office and databases • Able to work independently and as part of a team to deliver excellent service This role will require a Disclosure &amp; Barring Service (DBS) check. Who are we? In the UK &amp; Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. Our ambition At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans &amp; Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Swindon United Kingdom

Resident Liaison Officer

JH Bristol is a trading name of the charity Julian House, a well-established provider of accommodation and support services for people affected by homelessness across the South West of England. We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust, another charity providing support for homeless people in Bristol. If you are successful in your application, you will be employed by Julian House but working under the sub brand of JH Bristol. Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bristol Additional information: <ul><li>Willingness to participate in an out-of-hours on-call rota</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>The Role: Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you'll play a key role in helping clients maintain safe accommodation and make positive life changes. You'll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards. Collaboration is at the heart of this role-you'll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference. You'll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential. In return, you'll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we'd love to hear from you. What You'll Be Doing: <ul><li>Progress and track referrals made into the service</li><li>Carry out needs and risk assessments for clients</li><li>Provide advice and information to provide an enabling service</li><li>Ensure all new clients moving into the service understand their rights and responsibilities</li><li>Keeping client records accurate, clear, and up to date</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Weekend Support Worker (Supported Housing) Salary: £8.075 per year (full-time equivalent £25,235) Hours: 12 hours per week Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Standard working days are Saturday and Sunday</li></ul>The Role: As a Weekend Support Worker, you'll be providing vital support to individuals with a history of rough sleeping and complex needs. Based across four properties, you'll help residents maintain their tenancies and work towards greater independence. This is a hands-on, person-centred role where you'll build strong, trusting relationships and support clients in a meaningful and consistent way. Working in close partnership with the weekday Support Worker, you'll ensure continuity of care and play a key part in each individual's journey toward a more stable future. What You'll Be Doing: <ul><li>Empowering clients with diverse and complex needs</li><li>Championing a strength-based, trauma-informed approach</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plans</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly reflective practice sessions from objective, external facilitators </li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Weekend Support Worker (Supported Housing)

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for Accommodation Assistants to join us on an exciting journey with a minimum of 16 hours per week. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Job description Part Time 22.5 hours per week, Fixed Term for 18 months. Are you passionate about making a difference in the lives of young people? Bristol City Council is seeking a dynamic and dedicated professional to join our Youth Homelessness Prevention team. This strategic role is pivotal in promoting and supporting the Council's objective of improving accommodation transitions for those leaving care. This is an exciting new role, funded by a Department for Education grant to promote innovative solutions to prevent care leaver homelessness. The role will focus on developing better systems across housing and children's social care to achieve systemic change which maintains improved outcomes for care leavers. This will include creating multi-agency meetings / forums, scrutiny of data to understand our child in care population and future accommodation commissioning needs, understanding the holistic needs of children approaching 18, championing them within the accommodation pathway, creating systems to prioritise the right young people for in demand accommodation, quality assurance of practice around care leaver accommodation and homelessness, and full review and implementation of the Joint Housing Protocol for Care Leavers. You will work alongside commissioners to lead on our innovative project to house care leavers in shared supported housing, matching young people to the accommodation and holding risk management / provider meetings as required. The role will be managed within the Youth Homelessness Prevention Project team, working across both City Hall and B-Bond offices, to achieve the balance between strategic and operational work that the post requires. We are looking for someone who can successfully bring stakeholders together to improve accommodation transitions for young people leaving care. You will be able to confidently act as a champion for best outcomes for care leavers in relation to accommodation and will be able to lead challenging negotiations with a range of partners across differing priorities, including developing and delivering training and briefing sessions across a multi-agency workforce. You will have well developed skills in data analysis (including use of large spreadsheets and various databases) and report writing, an understanding of commissioning processes, and will be able to identify and address operational gaps in service delivery in the context of youth housing. You will also have an excellent understanding of the challenges, needs and risks that affect young people in and leaving care and will act as an advocate for young people leaving care, working in a tenacious, creative and dynamic way to find bespoke solutions to meet their housing needs. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Should you wish to have an informal discussion about the role prior to application, please contact Jo Essex - Service Manager for Care Leavers: <a href="mailto:Jo.Essex@bristol.gov.uk" target="_blank">Jo.Essex@bristol.gov.uk</a> Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Through Care Homelessness Prevention Manager

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary: £25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: <ul><li>Participation in an on-call, out-of-hours rota</li></ul>About the Role: We're looking for a passionate Supported Housing Worker to join our dedicated team, supporting individuals with complex needs who may have experienced trauma, mental health challenges, substance misuse, domestic abuse, or involvement with the criminal justice system. You'll be working within a dynamic service that offers medium to high-level support, tailored to each person's unique journey. With a caseload of up to 10 clients, you'll build meaningful relationships, deliver person-centred support, and empower individuals to recognise their strengths, grow in confidence, and move towards independent living. If you thrive in a role where every day brings new challenges, and you're ready to be part of a team that truly makes a difference-this could be the opportunity you've been waiting for. Responsibilities include: <ul><li>Create and deliver personalised support plans and risk assessments to help clients thrive.</li><li>Champion safeguarding by following policies and procedures to keep everyone safe. </li><li>Empower clients by offering advice, information, and support to connect them with the right services. </li><li>Maintain accurate client records using our system, INFORM.</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Able to build effective relationships with clients and services.</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>Reflective Practice sessions from objective, external facilitators </li><li>For all the fantastic and valuable work you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Be part of the driving force behind our established Independent Living Service team. We are seeking a motivated and experienced Team Manager to lead and develop our Independent Living Service for young people leaving care. This is a pivotal role, ensuring that the support we provide is of the highest quality, person-centred, and fully compliant with Ofsted regulations and expectations. We are also offering a £2,000 welcome bonus to any successful external applicant (see terms and conditions below). Key Benefits <ul><li>Enhanced annual leave^, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>45p per mile business Mileage^^</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li></ul>The Team Manager role You will work with an established team, re-enforcing positive support being delivered and establishing the same standards with new placements. You will lead and develop your team to implement a strengths based, trauma informed approach to empower young people in improving their independent living skills in our high-quality homes. You will help to ensure the rota is covered with suitably trained staff, help with on-call duties shared amongst all managers, and implement new strategies and initiatives to ensure the continued success and expansion of the service. Due to the nature of the role and associated travel between our properties, you will need to have a full UK driving licence and access to your own vehicle. Our services span several areas across South Gloucestershire, including Kingswood, Yate, Emersons Green, Whitchurch and Henbury. Experience in supporting young people with independent living and management is essential. Who we are looking for We are looking for someone to work full-time, 37.5 hours per week including public holidays, with weekend cover where needed. You will be resilient, calm and positive, and compassionate towards others. You will have a flexible approach to working. While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need! If you have any questions regarding the role, please reach out to either Rex Parker (<a href="mailto:rex.parker@ccp.org.uk" target="_blank">rex.parker@ccp.org.uk</a>) or Maya Tithecott (<a href="mailto:maya.tithecott@ccp.org.uk" target="_blank">maya.tithecott@ccp.org.uk</a>) **strictly no agencies** About Us Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, we've made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon. CCP is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. We're an Investors in People Gold accredited employer, committed to making the workplace better for you. We look for people who embody our SPIRIT values: <ul><li>Showing gratitude and appreciation of others</li><li>Demonstrating personal and professional pride</li><li>Integrity is everything</li><li>Reflect and learn</li><li>Continuous improvement</li><li>Take your best self wherever you go</li></ul>Come and join a charity focused on people rather than profit - click apply now! Terms and conditions of welcome bonus: - Only available to people who have never previously worked for CCP - Structured as two payments, 50% after your first successful month and 50% paid after successfully completing your probation period, provided you aren't working your notice period - The welcome bonus is only payable for contracted positions, not bank/sessional workers - Unlike other welcome bonuses, we will pay the NI and tax so that you take home the full amount Position: Team Manager (1004) Hours: Full-time 37.5 hours per week Contract: Permanent Location: Bristol, South Gloucestershire and surrounding areas. Pay: £30,000pa, plus an extra £4,000 if completing one sleep shift a week. Closing Date: 26th September 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 30 in total). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Team Manager - Independent Living Services (16-18 year olds)

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their Stroudwater Court, estate in Stroud, Gloucestershire. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £17,908.61 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Crescent Place development in Warminster, Wiltshire. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £21,490.34 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our development across Bristol and the surrounding areas. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone is officially recognised as a 'Great Place to Work!' We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco is looking for a new Resident Liaison Officer. This role plays a vital role as the primary point of contact between residents, community stakeholders, and the project team in a social housing retrofit project. Responsibilities include communicating project updates, addressing resident concerns, organizing community engagement activities, and facilitating access to support services. This role requires strong interpersonal skills, empathy, cultural sensitivity, and the ability to effectively navigate complex social dynamics to ensure resident satisfaction and well-being throughout the retrofitting process. This role will suit someone with previous experience in community engagement, resident relations, social services, or a related field. Ideally they will have experience specifically within social housing projects or community development initiatives is highly desirable. Desirable Skills <ul><li>Demonstrated experience working directly with diverse populations, including marginalized or vulnerable communities, and understanding their unique needs and challenges.</li><li>Experience in conflict resolution, crisis management, or mediation may be beneficial, as Resident Liaison Officers often encounter situations requiring these skills</li><li>Excellent communication skills, both verbal and written, with the ability to convey information clearly and empathetically to residents from diverse backgrounds.</li><li>Strong interpersonal skills, including active listening, empathy, and cultural sensitivity, to build rapport and trust with residents, to deliver excellent customer service.</li><li>Attention to detail and problem-solving skills to understand and address resident concerns, complaints, and conflicts effectively, often in high-pressure or emotionally charged situations.</li><li>Organizational and time management skills to schedule appointments and record status/action, help with coordinating community events and meetings, while managing multiple tasks and priorities.</li><li>Efficient, positive and proactive, both on an individual basis and working with the team to reach solutions.</li><li>Proficiency in relevant software tools for communication, project management, documentation, and data management, such as Microsoft Office suite, email, and social media platforms.</li></ul>Additional Qualifications: <ul><li>Knowledge of housing policy, legislation, and regulations governing social housing programs and tenant rights, particularly within the jurisdiction where the project is located.</li><li>Familiarity with best practices in community engagement, participatory decision-making, and conflict resolution techniques, as well as an understanding of trauma-informed care principles.</li><li>Basic knowledge of retrofit activities.</li><li>Certification or training in community engagement, conflict resolution, social work, or related fields can enhance qualifications and demonstrate a commitment to professional development.</li></ul>Personal Attributes The successful candidate will be enthusiastic, confident and have a flexible approach to work. They will be customer focused, passionate about energy efficiency and renewable energy. They should be able to demonstrate good organisational skills including the ability to multi-task, prioritise work under pressure and complete within deadlines. All Applicants must have the legal right to work in the UK. AMERESCO challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans. All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. Ameresco is an Equal Opportunity Employer.

Job Description £25,842 - £27,882 per annum Permanent, 37 hours per week Solihull Do you have an understanding of homelessness, alcohol and substance health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Floating Housing Support Practitioner. Right now, Aquarius Action Projects, is looking for a Floating Housing Support Practitioner to join their team. Your challenge? Working across the borough of Solihull, as a Floating Housing Support Practitioner you will be working with clients who are vulnerably housed or homeless, working in clients' homes and various locations to support clients. Ensuring a person-centred approach, you will be supporting those who use our service to maintain their tenancy and reduce the risk of homelessness, building support networks, independence and overall wellbeing in the community. Providing a more structured longer term floating support service to enable clients to maintain their tenancies, you will understand the barriers clients face to accessing services. We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth or community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we'll consider candidates with experience of working in the substance misuse and housing and homeless field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What's more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients. Due to the nature of the role, a driving licence and access to a car is desirable. In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities. There are two roles available. To review the job description please click here. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background. This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply. When applying, please upload a CV and supporting statement which should clearly outline your skills and experience. Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Way through - a large charity that specialises in mental health, alcohol, drugs and related areas.

16 Jobs in Chippenham, UK