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Mental Health Team Manager - Cholsey Supported Housing Project - £31,200 - £36,400 per annum (Salaries vary depending on experiences) Contract Type - Permanent, Full Time - 37 hours per week, Monday - Friday, inclusive of bank holidays, Occasional Evening &amp; Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location - Cholsey, Oxfordshire We are recruiting a Team Manager for our 10-bed Cholsey Service, a 24-hour, 7-day-a-week supported accommodation service for individuals with acute mental health diagnoses. This longer-term living service provides intensive, trauma-informed support tailored to each resident's recovery journey. The role is ideal for someone experienced in managing spot placements and passionate about complex case management, tenancy sustainment, meaningful activity, and progression in daily living skills. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team delivers bespoke support packages aligned with individual needs. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities: Further detail can be found in the Job Description <ul> <li>Oversee daily operations and ensure support plans promote dignity, choice, and independence</li> <li>Manage complex cases and escalate serious concerns to clinical teams</li> <li>Facilitate move-ins, manage voids, and coordinate with brokerage and housing teams</li> <li>Lead reflective practice following serious incidents</li> <li>Supervise and develop staff, manage rotas, recruitment, and training compliance</li> <li>Create and manage rotas to ensure adequate staffing across the 24/7 service</li> <li>Conduct audits, spot checks, and ensure health &amp; safety standards</li> <li>Oversee medication checks and safeguarding processes</li> <li>Advocate for residents in clinical consultations and support benefit access</li></ul>Person Specification: Further detail can be viewed in the Job Description. Even if you don't have all the specifications below, please still apply as we would welcome a conversation with individual's with experience in different sectors. Essential: <ul> <li>Strong experience managing a team </li> <li>Basic knowledge of safeguarding, mental health, and team development </li> <li>Strong planning, communication, and management skills </li></ul>Why join us? <ul> <li>Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational</li> <li>Make a real difference in the lives of vulnerable adults</li> <li>Access to training, development, and career progression</li> <li>Supportive management and collaborative working environment</li> <li>Competitive salary and pension scheme</li> <li>24/7 Employee Assistance Programme (EAP)</li> <li>Cycle to Work Scheme</li> <li>Enhanced maternity, paternity and adoption leave</li> <li>Access to Blue Light Card discounts</li> <li>Opportunities for secondments and internal progression</li></ul>If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Mental Health Team Manager - Supported Housing

<ul> <li>Pay Level: 6, starting from £36,508 to £40,958 inclusive of Local Weighting Allowance </li> <li>Contract Type: Permanent</li> <li>Working Hours: 37 per week</li> <li>Location: Slough, Berkshire/ Hybrid</li></ul>The closing date for applications is 7th December 2025 What you'll be doing: Protect Your Community - Make a Real Impact Every Day! As a Housing Enforcement Officer, no two days are the same. You'll tackle a range of environmental challenges-from nuisance complaints and fly-tipping to pest control, stray dogs, and animal welfare. You'll take decisive action, including penalties and prosecutions, to keep your community safe and well-managed. This is a hands-on, action-packed role. You'll conduct inspections, visit sites, and solve problems on the ground. If you're proactive, resilient, and ready to make a tangible difference, this is your chance to step in and protect your community every day. Our Council: Our vision is to make a difference to our communities and our environment, and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever, and you will join a friendly and collaborative environment where you are encouraged to thrive. At Slough Borough Council, we understand that everyone has different needs and circumstances. That's why we're committed to offering flexible and hybrid working arrangements that help you achieve the best work-life balance and accommodate different working patterns. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: <ul> <li>26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service.</li> <li>The Local Government Pension Scheme</li></ul>We offer a wider range of great benefits, including: <ul> <li>Flexible and hybrid working options to promote work-life balance</li> <li>Slough Borough Council is proud to be a Disability Confident Employer. Our commitment to equality and diversity through our vibrant employee networks:</li> <li>R.E.A.C.H (Race Equality and Celebrating Heritage) Network - celebrating cultural diversity and promoting racial equality</li> <li>Women's Network - supporting career development and workplace equality for women</li> <li>Employees with Disabilities Forum - advocating for accessibility and inclusion</li> <li>LGBTQIA Network - fostering an inclusive environment for all colleagues</li> <li>Neurodivergent Staff Network - helping Slough become a place that truly reflects the needs of our ND staff.</li> <li>Wellbeing initiatives</li> <li>Tax-free childcare and childcare services</li> <li>Season loan ticket - to help with the cost of your rail / bus journey to and from work.</li></ul>Accessibility and Support: We want to ensure our recruitment process is accessible to everyone. If you have a condition that may affect your application or interview experience, please provide the following information in your supporting statement when applying: <ul> <li>Do you have a condition that we should be aware of?</li> <li>How does this condition affect you in your daily work or interview situations?</li> <li>What accommodations do you need for the interview process or, if successful, in the role?</li> <li>What's the best time of day for an interview if you were shortlisted?</li></ul>This information will be treated confidentially and used solely to ensure we provide appropriate support throughout the recruitment process and beyond. Right to Work: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> before submitting an application. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer, and we encourage and welcome applications from people of all backgrounds. We select staff on merit and foster a workforce where people are valued and represent the local communities we serve. How to Apply: Please click on the Apply button below to submit your application. We look forward to hearing from you! Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! The Council reserves the right to close adverts early should we receive a number of suitable applications.

Housing Enforcement Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oakingham Place development based in Wokingham, Surrey. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Salary: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

<ul><li>.Candidate_briefing_note</li><li>Competency_Framework</li><li>Job_Description_-_Homelessness_Prevention_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Wokingham Borough Council is dedicated to preventing homelessness and ensuring that all residents have access to safe, secure housing. Our Homelessness Prevention Team play a crucial role in delivering these services by providing comprehensive support to individuals and families at risk of losing their homes. We are now seeking a passionate and dedicated Homelessness Prevention Officer to join our team and contribute to our mission of reducing homelessness across the borough. The Role As a Homelessness Prevention Officer, you will be responsible for providing expert housing advice and support to a diverse range of applicants, including families and single individuals, who are at risk of homelessness. You will work to prevent homelessness by developing personalised housing plans and ensuring compliance with the Homelessness Reduction Act 2017. Your main responsibilities will include: <ul><li>Providing timely and detailed housing advice and assistance to individuals and families presenting as homeless or threatened with homelessness within 56 days.</li><li>Conducting thorough assessments of those at risk of homelessness, implicating practical measures to prevent and relieve homelessness in line with the Homelessness Reduction Act.</li><li>Developing detailed, personalised housing plans that address the specific needs and circumstances of each applicant.</li><li>Investigating statutory duties owed to homeless applicants, issuing relevant notification decisions under Section 184 of the Housing Act.</li><li>Conducting financial assessments to determine affordability and identify barriers to securing housing for homeless households.</li><li>Supporting applicants in accessing private rented sector housing</li></ul>About You We are looking for a motivated and compassionate individual who is committed to preventing homelessness. The ideal candidate will have: <ul><li>A strong background in homelessness prevention and housing services.</li><li>In-depth knowledge of the Housing Act, particularly section 184, and other relevant legislation.</li><li>Experience in conducting thorough housing assessments and developing personalised housing plans.</li><li>The ability to manage complex cases,</li><li>A commitment to delivering high-quality customer care and treating all applicants with fairness and respect.</li></ul>Don't miss out on this exciting opportunity to join an excellent and dynamic team. To apply, please follow the link below. Closing date of applications: 27th November, 11pm Interview date: week commencing 1st December For an Informal discussion, please contact: Kate Layzell, Team Manager Housing Needs and Options on <a href="mailto:kate.layzell@wokingham.gov.uk" target="_blank">kate.layzell@wokingham.gov.uk</a> or Karen Giles, Team Leader - Homelessness Services on <a href="mailto:karen.giles@wokingham.gov.uk" target="_blank">karen.giles@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Salary range <ul><li>£36,363 - £39,862 per year</li></ul>

Homelessness Prevention Officer

Full time - 37 hours per week - Fixed term for 18 months Do you have a passion for protecting residents, raising housing standards, and making a real difference in your community? Reading Borough Council's Private Sector Housing Team is seeking a dedicated Private Sector Housing Officer to help us ensure that homes in the private rented sector are safe, well-maintained, and meet statutory requirements. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We support hybrid working, it's important to us that working arrangements are designed to enable our employees to excel and within this role you'll have the opportunity to work in a way that suits your lifestyle. About the role:An exciting opportunity has arisen for some project work within the Team. You will lead on a targeted project addressing damp and mould in the private rented sector. This initiative will involve enhanced interventions in selected cases, working closely with tenants landlords and partner agencies to identify causes implement solutions and improve living conditions of those affected by damp and mould. The project also aims to educate tenants/landlords &amp; other professionals on factors that contribute to condensation damp and associated mould growth in the home in an effort to help reduce condensation dampness and associated mould growth and in turn improve the quality of accommodation affected by damp and mould across all rented tenures You'll work closely with landlords, tenants, and partner agencies, helping to improve property standards and promote good practice across the private housing sector in Reading. We are seeking someone with a strong understanding of housing and environmental health legislation, particularly the Housing Act 2004 and experience of leading on projects to ensure that the key aims of the project are delivered on time. You will also have experience of inspecting houses, assessing risks using the HHSRS, and dealing with a broad range of issues such as damp and mould, fire safety and property disrepair. Strong communication and negotiation skills are essential, as is the ability to manage a diverse caseload and respond flexibly to changing demands. This role offers a valuable opportunity to gain hands on experience in Housing Enforcement and project work particularly around damp and mould. Making a real difference to the lives of residents in Reading. You'll be supported by experienced officers throughout your time at Reading to help develop your skills in the Environmental Health field. This post may be particular attractive to graduate Environmental Health Officers looking to gain practical experience and develop their skills in a supportive team environment. Key responsibilities:<ul> <li>Lead on a project addressing damp and mould in the private rented sector involving enhanced interventions in selected cases to improve housing conditions and support vulnerable tenants and support our wider strategic objectives.</li> <li>Work closely with landlords, tenants, and partner agencies to deliver the key aims of the project and promote good practice.</li> <li>You will also contribute to the other work of the team including;</li> <li>Investigate complaints and carry out inspections of private sector housing in line with the Housing Health and Safety Rating System (HHSRS).</li> <li>Enforce housing legislation, including issuing notices, preparing legal documentation, and attending court or tribunals where necessary.</li> <li>Manage cases relating to Houses in Multiple Occupation (HMOs), including licensing, inspections, and compliance.</li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave </li> <li> A wide range of flexible working opportunities </li> <li> Modern working environment at the Civic Offices in the heart of Reading </li> <li> Local Government Pension Scheme (LGPS) </li> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> <li>Additional payments are available for out-of-hours rota participation, and the Council will pay for one professional subscription annually.</li> </ul> To arrange a confidential discussion on this position please contact Anne McMahon - Principal Environmental Health Officer - <a href="mailto:anne.mcmahon@reading.gov.uk" target="_blank">anne.mcmahon@reading.gov.uk</a> Closing Date: Wednesday 26th November 2025 Interview Date: To be confirmed Interview Setup: In person at the Civic Offices, Reading

Private Sector Housing Officer - Private Sector Housing Team

Job title: Neighbourhood Manager Location: Hybrid / Oxford Salary: £17,400.00 Working hours: 17.5 hours per week Contract: Permanent DBS Level: This role requires a Standard DBS check. Driving license and own car essential About A2Dominion We are a UK housing association committed to a new vision - providing homespeople love to live in. With over 38,000 homes in management across Londonand southern England, we provide a wide range of homes for social, affordable,and private rent, specialist services, as well ashomesfor sale and shared ownership. Role overview Are you ready to make a real impact in the heart of vibrant communities? As aNeighbourhood Manager at A2Dominion, no two days will ever be the same. You'll be the face of the company,directly shaping the lives of residents by providing the support, care andattention that make their communities thrive! You'll play a crucial role in delivering exceptionalneighbourhood management across a diverse portfolio of residential and mixedtenured buildings. Your work will directly enhance the safety, wellbeing andsatisfaction of our residents, while ensuring compliance with all regulations.From conducting estate inspections and managing building safety, to handlingtendency issues like Noise Complaints and safeguarding, you'll be at theforefront of creating vibrant, thriving communities. If you're passionate about making a difference, building strong relationships,and driving high-quality service, this is your opportunity to help shape thefuture of our communities! Key responsibilities: * Conduct estate, scheme, and property inspections to maintain high standardsof safety and cleanliness. * Support residents with tenancy management issues such as noise complaints,disputes, and safeguarding concerns. * Work closely with internal departments and external partners to addressbuilding maintenance and safety. * Engage with residents through regular communication, ensuring their concernsare heard and acted upon. * Provide tailored support to vulnerable individuals and families, ensuringtheir needs are met. * Gather feedback from residents to continually improve services and ensuresatisfaction. * Represent the company in external meetings, attend court proceedings, andsupport residents through various issues. About you: * Driving license and own car essential * You really care about making a difference and want to help people feel safeand supported in their homes. * You've got some experience in housing, or, you're keen to learn aboutbuilding safety, fire safety, and tenancy issues. * You understand how important it is to look out for people especially thosewho might be vulnerable, and you want to be someone our residents can trust andturn to when they need help. * Experience dealing with tenancy matters, like noise or neighbour concerns,and you're either familiar with housing policies and regulations or open tolearning as you go. You enjoy solving problems and can explain things clearly,in a way that makes sense to everyone. * Confident using tools like Outlook, Word, and Excel, and you pick up newsystems quickly. You also pay attention to detail, especially when it comes tokeeping information accurate and up to date. * You're comfortable working in a fast-paced environment, where priorities canchange quickly, and you're able to stay organised while juggling multiple tasksat once. This role is a chance to use your people skills and practical know howto make a real impact helping our customers feel valued, supported, and proudof where they live. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days' holiday pro rata (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annualallowance of up to £300 to use towards health and lifestyle benefits for bothyou and your family. Diversity &amp; Inclusion We're proud to be a Disability Confident Employer and welcome applications frompeople of all backgrounds. Our recruitment process is inclusive and accessible,and we guarantee an interview to disabled applicants who meet the minimumcriteria. Reasonable adjustments are available throughout the process - justcontact our Resourcing Team at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> We know some people hesitate to apply if they don't meet every requirement. Ifthat's you, we encourage you to apply if your skills and experience align -please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are afamily-friendly employer. Everyone belongs here. Join us and help make alasting difference in the lives of our customers. This Vacancy is being managed by Hollie Furness <a href="mailto:-Hollie.Furness@a2dominion.co.uk" target="_blank">-Hollie.Furness@a2dominion.co.uk</a> Closing date for this role is 21 November 2025, we reserve the right to closethis role upon appointment of a successful candidate

Neighbourhood Manager

The Vacancy FULL TIME - 37hrs Shift work - Early, Mid and Late This is an exciting role that supports people who find themselves homeless and in need of temporary accommodation. The ideal candidate will have experience in accessing the welfare system and maximising income, will have experience or knowledge of supporting people with co-occurring needs and can evidence this. A knowledge of safeguarding and raising safeguarding referrals is preferential. West Berkshire Homeless Service provides support to adults who are homeless or at risk of homelessness across two locations, each are tailored to meet the needs of the clients. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role may require you to work flexibly across several sites </li> <li>This role may require you to work with clients on a one-to-one basis</li> <li>This role may require you to work nights and/or weekends</li> <li>This role may require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

12 Months Maternity Cover Secondment for internal staff available We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Flexible working arrangements: We support hybrid working and believe that flexible arrangements help our employees thrive. In this role, you'll have the opportunity to work in a way that suits your lifestyle. The team primarily works from home, with some time required in our Reading office and undertaking meetings in the Reading area. About the role As the Homelessness Partnerships Officer, you will play a pivotal role in coordinating and enhancing services for single homeless households. Your responsibilities will include:<ul> <li>Service coordination: Support the delivery of Homelessness Support Services, including chairing the Access Panel and facilitating all its relevant functions and administration, to ensure services are responsive, effective, and aligned with local housing priorities. This includes managing all referrals and decisions on priorities for vacancies that arise.</li> <li>Casework and advocacy: Provide casework support and act as a single point of contact for internal and external partner services, working closely with case holding Homelessness Prevention Officers to effect positive supported housing referrals and outcomes for those approaching Homelessness Prevention Services.</li> <li>Partnership liaison and oversight: Ensure housing needs are represented in multi-agency forums such as MAPPA, MARAC, and Integrated Offender Management panels. Provide oversight and coordination rather than direct casework support.</li> <li>Emergency protocols: Support with the effective operation of the Severe Weather Emergency Protocol (SWEP), reviewing annually with stakeholders to align with national best practice.</li> <li>Service development: Support service reviews and improvement planning for all Access Panel functions and the development of effective case management systems and referral mechanisms for supported housing referrals.</li> <li>Commissioning and procurement: Contribute to the development of service specifications, support the assessment of contract bids/tenders.</li> <li>Stakeholder engagement: Support collaboration with internal teams and external partners - such as voluntary sector organisations, registered social landlords, and commissioned services - by contributing to the development of joint protocols and helping improve service outcomes.</li> <li>Data analysis and reporting: Support with the analysis of trends and performance data to inform service delivery and assist in preparing reports with insights and recommendations.</li> <li>Strategic input: Contribute to the Homelessness and Rough Sleeping Strategy and Action Plan.</li> <li>Quality assurance: Assist in monitoring service quality by carrying out client file checks, gathering feedback through service user consultations, and supporting unannounced provider visits.</li> </ul>What we're looking for<ul> <li>Experience in housing, homelessness services, or commissioned services.</li> <li>Strong project management and partnership working skills.</li> <li>Excellent communication, negotiation, and analytical abilities.</li> <li>Ability to assess and manage complex cases, partners, and influence service delivery.</li> <li>Knowledge of housing legislation, homelessness, and rough sleeping issues.</li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave.</li> <li>A wide range of flexible working opportunities</li> <li>Modern working environment at the Civic Offices in the heart of Reading</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing, and road tax.</li> </ul>To arrange a confidential discussion on this position please contact <a href="mailto:Verena.Hutcheson@reading.gov.uk" target="_blank">Verena.Hutcheson@reading.gov.uk</a> Closing Date: 23rd November 2025 Interview Date: 16th and 18th December 2025 Expected start date: Mid-March 2026 Interview Process: To be confirmed.

Homelessness Partnerships Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: This role is based at HMP The Portland, but some work will be required at HMP The Verne Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 9/12/2025 Closing Date 1/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Haydn Evans | <a href="mailto:haydn.evans@cgl.org.uk" target="_blank">haydn.evans@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

12 Months Maternity Cover Secondment for internal staff available We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Flexible working arrangements: We support hybrid working and believe that flexible arrangements help our employees thrive. In this role, you'll have the opportunity to work in a way that suits your lifestyle. The team primarily works from home, with some time required in our Reading office and undertaking meetings in the Reading area. About the role As the Homelessness Partnerships Officer, you will play a pivotal role in coordinating and enhancing services for single homeless households. Your responsibilities will include: <ul><li>Service coordination: Support the delivery of Homelessness Support Services, including chairing the Access Panel and facilitating all its relevant functions and administration, to ensure services are responsive, effective, and aligned with local housing priorities. This includes managing all referrals and decisions on priorities for vacancies that arise.</li><li>Casework and advocacy: Provide casework support and act as a single point of contact for internal and external partner services, working closely with case holding Homelessness Prevention Officers to effect positive supported housing referrals and outcomes for those approaching Homelessness Prevention Services.</li><li>Partnership liaison and oversight: Ensure housing needs are represented in multi-agency forums such as MAPPA, MARAC, and Integrated Offender Management panels. Provide oversight and coordination rather than direct casework support.</li><li>Emergency protocols: Support with the effective operation of the Severe Weather Emergency Protocol (SWEP), reviewing annually with stakeholders to align with national best practice.</li><li>Service development: Support service reviews and improvement planning for all Access Panel functions and the development of effective case management systems and referral mechanisms for supported housing referrals.</li><li>Commissioning and procurement: Contribute to the development of service specifications, support the assessment of contract bids/tenders.</li><li>Stakeholder engagement: Support collaboration with internal teams and external partners - such as voluntary sector organisations, registered social landlords, and commissioned services - by contributing to the development of joint protocols and helping improve service outcomes.</li><li>Data analysis and reporting: Support with the analysis of trends and performance data to inform service delivery and assist in preparing reports with insights and recommendations.</li><li>Strategic input: Contribute to the Homelessness and Rough Sleeping Strategy and Action Plan.</li><li>Quality assurance: Assist in monitoring service quality by carrying out client file checks, gathering feedback through service user consultations, and supporting unannounced provider visits.</li></ul>What we're looking for <ul><li>Experience in housing, homelessness services, or commissioned services.</li><li>Strong project management and partnership working skills.</li><li>Excellent communication, negotiation, and analytical abilities.</li><li>Ability to assess and manage complex cases, partners, and influence service delivery.</li><li>Knowledge of housing legislation, homelessness, and rough sleeping issues.</li></ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul><li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave.</li><li>A wide range of flexible working opportunities</li><li>Modern working environment at the Civic Offices in the heart of Reading</li><li>Local Government Pension Scheme (LGPS)</li><li>Life Assurance - three times your annual salary (for members of the LGPS)</li><li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li><li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li><li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing, and road tax.</li></ul>To arrange a confidential discussion on this position please contact <a href="mailto:Verena.Hutcheson@reading.gov.uk" target="_blank">Verena.Hutcheson@reading.gov.uk</a> Closing Date: 23rd November 2025 Interview Date: 16th and 18th December 2025 Expected start date: Mid-March 2026 Interview Process: To be confirmed. Salary range <ul><li>£39,152 - £44,075 per year</li></ul>

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works. As a Resident Liaison Officer, you'll act as the main point of contact between residents, our site team, and project managers - helping to minimise disruption, manage expectations, and maintain strong relationships within the local community. Key Responsibilities <ul> <li>Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.</li> <li>Work closely with site managers and supervisors to ensure residents' needs are understood and met.</li> <li>Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.</li> <li>Attend and support resident meetings, open days, and community engagement events.</li> <li>Keep accurate records of resident interactions, access arrangements, and any special requirements.</li> <li>Ensure residents' homes are treated with care and respect during all works.</li> <li>Promote Equans' commitment to excellent customer service and community partnership.</li> </ul> Who You Are <ul> <li>Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).</li> <li>Excellent communication and interpersonal skills, with the ability to build trust quickly.</li> <li>Organised and proactive, able to manage multiple tasks and priorities effectively.</li> <li>Empathetic and patient, with a professional and approachable manner.</li> <li>Confident working independently and as part of a wider site/project team.</li> <li>Strong IT and administrative skills for managing resident data and communications.</li> </ul> What We Offer <ul> <li>Competitive salary and benefits package</li> <li>25 days annual leave + bank holidays</li> <li>Pension scheme and life assurance</li> <li>Employee benefits platform with discounts and wellbeing support</li> <li>Opportunities for professional development and career progression within Equans</li> </ul> Who We Are At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do - and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Slough United Kingdom

Resident Liaison Officer

The ExtraCare Charitable Trust are recruiting for a Weekend Housing Support Assistant based at Hughenden Gardens Retirment Village. This is an opportunity for a Housing Support Assistant to join our friendly team and support Extracare's commitment in delivering ExtraCare's mission of "better lives for older people". If you have either a background in housing or experience in providing information, advice, guidance,and support to vulnerable people as well as effective administrative skills we want to hear from you! Role Details <ul> <li>Role: Weekend Housing Support Assistant </li> <li>Hours: 15 hours per week, Saturday and Sunday</li> <li>Salary: £14.36 per hour (£11,231pa pro rata £28,077 FTE)</li> <li>Location: Hughenden Gardens, High Wycombe, HP13 5GA</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme, and we would not be able to facilitate sponsorship. What will you do as our Weekend Housing Support Assistant? <ul> <li>Show potential residents around the Village/apartments.</li> <li>Help to settle in residents to their new home.</li> <li>Respond to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>Carry out regular resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Weekend Housing Support Assistant will be: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Enhanced employer pension contribution</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Assistance Program</li> <li>Free Use of Onsite Gym</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Weekend Housing Support Assistant. Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance. <ul> <li>Closing Date: Ongoing until filled</li> <li>Interview Dates: Ongoing until filled</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Weekend Housing Support Assistant

Tenancy Manager Location: Reading Town Centre (just opposite the train station) Contract: Full-time, Permanent We're looking for a Tenancy Manager to join a growing property management team based in Reading town centre. This is an exciting opportunity for a driven, customer-focused professional to play a key role in delivering exceptional tenancy services and ensuring residents enjoy a smooth, high-quality experience throughout their tenancy. About the Role As a Tenancy Manager, you'll oversee all stages of the tenancy lifecycle, from move-ins and renewals to move-outs, ensuring processes are handled efficiently, compliantly, and with great attention to detail. You'll communicate clearly and empathetically with tenants, manage documentation and legal notices, and collaborate closely with colleagues across departments to maintain high service standards. Key Responsibilities <ul> <li>Manage all tenancy processes including move-ins, renewals, and terminations.</li> <li>Handle tenant queries and complaints professionally, providing timely, effective resolutions.</li> <li>Ensure all tenancy documentation and records comply with current legislation.</li> <li>Conduct and follow up on property inspections.</li> <li>Liaise with internal teams such as Maintenance, Lettings, and Customer Service for smooth operations.</li> <li>Contribute to data accuracy, reporting, and continuous service improvement initiatives.</li></ul>About You <ul> <li>Experience in residential tenancy management or property administration.</li> <li>Strong understanding of UK tenancy legislation and compliance requirements.</li> <li>Excellent communication and organisational skills with a proactive, detail-oriented approach.</li> <li>Confident decision-maker able to work both independently and collaboratively.</li> <li>Committed to providing an outstanding customer experience.</li> <li>ARLA qualification (or willingness to work towards one) desirable.</li></ul>What You'll Gain You'll be part of a supportive team, with opportunities to grow in a rapidly expanding company that values professionalism, collaboration, and exceptional service delivery.

Tenancy Manager

Housing &amp; Support Officer Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,750 per annum plus benefits (pro rata for part time) Location - Wokingham Full time - 37 hrs per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:cpower@transformhousing.org.uk" target="_blank">cpower@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Housing Manager Oxford Permanent, Full time (37.5 hpw) Salary £32,000 to £38,000 per annum (depending on experience, skills and qualifications) plus great benefits including Health Cash Plan We can't offer CoS for this role Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Oxford. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! What you'll do <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities.</li><li>You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).</li><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.</li><li>Managing anti-social behaviour is a core aspect of this role, requiring a proactive approach to identifying and addressing issues as they arise. The postholder will respond effectively to customer queries and complaints, working to promote safe, inclusive, and well-maintained communities.</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.</li></ul>You have <ul><li>You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too plus you have, or are willing to work towards Chartered Institute of Housing Level 3</li><li>Demonstrable experience in effectively managing anti-social behaviour cases, with a proven ability to resolve complex issues and support community safety.</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude.</li><li>Passionate about delivering excellent customer service and have a genuine desire to help your customers.</li><li>This job can challenge, especially when we're dealing with complaints but your resilience will help you through.</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc.</li></ul>The practical bits <ul><li>This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in Oxford and two days working from home.</li><li>Flexible working hours or there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview.</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need a Standard DBS check done and we pay for that.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so if you need any reasonable adjustments email <a href="mailto:Recruitment@homegroup.org.uk" target="_blank">Recruitment@homegroup.org.uk</a>

17 Jobs in Cholsey, Wallingford OX10, UK