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Housing Options Officer Location - Sale Waterside, Sale, Manchester, M33 7ZF &amp; hybrid working Salary range - £31,067 - £32,654 Trafford council is a Living Wage Employer. Working Pattern - Monday to Friday Working hours - 36.25 hours per week We will offer flexibility where we can - if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider. Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work. Contract type - Fixed Term Contract end date - 31st March 2026 to cover a secondment About the Role We currently have an exciting vacancy within the Housing Options Team based in Sale. In the role of a Housing Options Officer you will contribute towards the efficient and effective management of the Housing Options Service through various channels including the promotion and maintenance of excellent standards of customer service based on service provision. You will deal with enquiries that assist customers with individual queries, prevention of homelessness and make decisions around homelessness. About you We are looking for someone with 1/2 years' experience working in a similar environment delivering homelessness prevention and housing related support services. You must have up to date knowledge and experience of the Homeless Reduction Act and associated legislation relevant to addressing homeless prevention and managing homelessness, with proven experience of working within a multi-functional team and with partners and key stakeholders. We also want people with experience of successfully meeting individual set targets in a high-pressured environment that delivers lean and efficient services whilst delivering high levels of performance. The role requires conducting interviews with customers, face to face or by telephone to ensure solutions are offered in the best interest of the customer in accordance with policy, best practice and relevant legislation. Knowledge of Trafford's Allocations Policy and Choice Based Lettings systems would also be beneficial. About us Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision: Trafford - where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Additional Information Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application. You will have flexibility in terms of hybrid working at home and in the office. Contact Details For an informal discussion, or to find out more about the role, please email Alison Dann, Housing Options Team Leader Her contact details are <a href="mailto:Alison.dann@trafford.gov.uk" target="_blank">Alison.dann@trafford.gov.uk</a>. About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licensed sponsor and we won't be able to support with your work visa. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment &amp; Employment Privacy Notice (trafford.gov.uk)

Housing Options Officer

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82553 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Detailed job description and main responsibilities Staff benefits <ul><li>Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li><li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li><li>Excellent pension</li><li>Cycle to work scheme</li><li>Salary sacrifice car scheme</li><li>Wellbeing programme</li><li>Blue Light Card Discounts</li></ul>Person specification Essential Essential criteria <ul><li>Experience within substance misuse or social care community setting</li></ul>Desirable criteria <ul><li>Experience of working within community substance misuse services.</li></ul>Essential Essential criteria <ul><li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li></ul>Desirable criteria <ul><li>Effective and coherent oral and written communication skills</li></ul>Essential Essential criteria <ul><li>Knowledge of the physical, psychological, and social effects of substance misuse and appropriate interventions</li></ul>Essential Essential criteria <ul><li>Ability to handle challenging situations and behave in a professional manner</li><li>Ability to communicate with a wide range of people including service users, carers, members of the public and other professionals</li></ul>Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website <a href="http://www.nhsemployers.org" target="_blank">www.nhsemployers.org</a> The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH. Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you. Use of Artificial Intelligence (AI) when writing job applications A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges. We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further. Sponsorship We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here. If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK. The Home Office introduces new changes from 09/04/2025 that impact the health and care sector, you may wish to familiarise with it here. Do you have experience outside the NHS? We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information. **Please note, this vacancy may be closed at any time if sufficient applications have been received** Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description and Person Specification (PDF, 264.4KB) </li> <li> Important Candidate information (PDF, 2.5MB) </li> </ul>

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. CGL Knowsley is an innovative and forward-thinking project with a proven track record of effectively engaging people with complex lives. Our ethos is centred around the principles of harm reduction, providing non-judgmental, fact-based information and advice surrounding drug and alcohol use and the associated risks. Hours: Full-time (37.5 hours per week) Salary: £27,449.53 - £31,529.41 dependent on experience (based on full time hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of alcohol to clients that have disengaged in service and at risk of being discharged from treatment. </li><li>Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate alcohol detox were appropriate.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances and mainly opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Ready to Begin Your Journey with Change Grow Live? Apply today! Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Emma Hind | <a href="mailto:emma.hind@cgl.org.uk" target="_blank">emma.hind@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Title: Chef (Independent Living Retirement facility) Location: Lytham St Annes (Links View) Job Type: Part-time (22.5 hours per week) - Fixed Term 3 Month's Salary: £26,325.00 (per annum pro rata) Reports To: Chef/Kitchen Manager &amp; Operations Management Job Overview: We are seeking a dedicated and experienced Chef to join our team at a residential retirement facility, where nutritious, well-balanced meals are a key part of the high standard of service we provide to our residents. The successful candidate will be passionate about food, committed to hygiene and safety standards, and sensitive to the dietary needs of elderly and vulnerable individuals. Key Responsibilities: <ul> <li>Plan, prepare, and cook meals in accordance with dietary requirements, preferences, and nutritional guidelines.</li> <li>Working under own initiative with the guidance of the Chef/Kitchen Manager and Operations Management.</li> <li>Design weekly menus in collaboration with Chef/Kitchen Manager and Operations Management, ensuring a variety of nutritionally balanced meals and maintaining budgetary control.</li> <li>Ensure food is served on time (service commences at 12:15pm) and at the correct temperature.</li> <li>Cater to specific dietary needs including diabetic-friendly meals, and allergy-aware dishes.</li> <li>Produce for buffets and themed events for special days and functions periodically under guidance from Chef/Manager.</li> <li>Maintain high standards of hygiene and cleanliness in the kitchen at all times (we currently have and wish to maintain our 5-star hygiene rating).</li> <li>Ensure compliance with food safety regulations (e.g., HACCP) and internal policies.</li> <li>Monitor and manage stock levels, portion control, monthly stock takes, ordering supplies as needed in the absence of Chef/Kitchen Manager. Also, minimizing waste/over production when producing dishes at all times.</li> <li>Liaise with Chef/Kitchen Manager and Operations Management to receive feedback and make necessary adjustments to meals.</li> <li>Supervise service assistants or support staff during shifts.</li> <li>Proactive in daily, weekly and monthly cleaning schedules.</li> </ul>Requirements: <ul> <li>Proven experience as a chef, preferably in a residential establishment.</li> <li>NVQ Level 2 or 3 in Professional Cookery (or equivalent qualification).</li> <li>Food Hygiene Certificate (Level 2 or higher).</li> <li>Knowledge of dietary requirements for older adults and those with medical conditions.</li> <li>Excellent organizational and time management skills.</li> <li>Strong communication and interpersonal abilities.</li> <li>Compassionate, patient, and respectful approach to elderly people.</li></ul>Desirable: <ul> <li>Experience working with older clientele with varied dietary needs.</li> <li>First Aid training.</li> <li>Familiarity with CQC standards (Care Quality Commission).</li></ul>Working Hours: 7am - 3pm, 3 days per week including weekend working (including a half hour break), must be flexible to ensure 7 day production. Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Chef - Independent Living Retirement facility

Job summary An exciting opportunity has arisen within Achieve BBST, an integrated drug &amp; alcohol service, specifically within the case management and criminal justice teams based in Bolton. Working with our partner agencies Big Life, Great Places, Early Break, Thomas and Intuitive Recovery Services. The team and our partners bring a passionate belief that recovery can be self-defined.We are looking to invite people who share our passion, commitment, and enthusiasm for personalised care and recovery to apply for the position of Recovery Coordinator. The post holder will be committed to assisting others to make positive and empowering changes to their lives and working with the Multi-Disciplinary Team they will work with service users to initiate and assist in sustaining recovery from drug and/or alcohol dependence and building recovery capital. The successful applicant will work within a team of fellow professionals and carry a caseload of service users with complex and diverse needs. They will be required to work flexibly to meet the changing needs of our services users and be committed to creating a kind and inclusive environment, which allows our staff and service users to flourish. Achieve are committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants will be required to demonstrate understanding of and commitment to best safeguarding practice. Main duties of the job To offer advice, information, advocacy and support to substance misusers accessing or seeking to access the service, and to provide a range of interventions dependent on the needs of the service and the service user. To case manage identified service users with substance misuse problems, keeping them fully informed of the range of services and support available to them and the choices they have. Ensuring that are involved in developing realistic recovery plans and facilitating access to psychosocial interventions and support both within and external to the service. About us Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. Job description Job responsibilities Staff benefits <ul> <li>Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li> <li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li> <li>Excellent pension</li> <li>Cycle to work scheme</li> <li>Salary sacrifice car scheme</li> <li>Wellbeing programme</li> <li>Blue Light Card Discounts</li> </ul>Job description Job responsibilities Staff benefits <ul> <li>Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li> <li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li> <li>Excellent pension</li> <li>Cycle to work scheme</li> <li>Salary sacrifice car scheme</li> <li>Wellbeing programme</li> <li>Blue Light Card Discounts</li> </ul>Person Specification Essential Essential <ul> <li>Experience within substance misuse or social care community setting</li> </ul> Desirable <ul> <li>Experience of working within community substance misuse services.</li> </ul> Essential Essential <ul> <li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li> </ul> Desirable <ul> <li>Effective and coherent oral and written communication skills</li> </ul> Essential Essential <ul> <li>Knowledge of the physical, psychological, and social effects of substance misuse and appropriate interventions</li> </ul> Essential Essential <ul> <li>Ability to handle challenging situations and behave in a professional manner</li> <li>Ability to communicate with a wide range of people including service users, carers, members of the public and other professionals</li> </ul>Person Specification Essential Essential <ul> <li>Experience within substance misuse or social care community setting</li> </ul> Desirable <ul> <li>Experience of working within community substance misuse services.</li> </ul> Essential Essential <ul> <li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li> </ul> Desirable <ul> <li>Effective and coherent oral and written communication skills</li> </ul> Essential Essential <ul> <li>Knowledge of the physical, psychological, and social effects of substance misuse and appropriate interventions</li> </ul> Essential Essential <ul> <li>Ability to handle challenging situations and behave in a professional manner</li> <li>Ability to communicate with a wide range of people including service users, carers, members of the public and other professionals</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Greater Manchester Mental Health NHSFT Address Bolton sites Beacon House, 69-73 Manchester road Bolton Bolton BL2 1ES Employer's website

Job Description About the role Following an exciting development in our team, The Guinness Partnership is recruiting a Resident Liaison Officer to join the Building Safety Team covering the northern region. This is a full-time permanent opportunity. This role is agile and requires you to spend time in the Oldham office and onsite, time spent onsite will vary depending on the stage of the projects. You will manage and develop important relationships between customers, colleagues and contractors in the delivery of work managed by the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects, and are fully consulted regarding any requirements before, during and after the work is completed. What we're looking for We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul><li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li><li>Proven experience of providing a proactive and excellent customer service.</li><li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li><li>Good attention to detail and accurate recording for audit purposes.</li><li>Ability to work under pressure and to deadlines.</li><li>Effectively managing budgets and controlling spend.</li><li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li><li>Understanding of social housing legislation and tenancy management.</li><li>Awareness of health &amp; safety legislation and policy.</li><li>Demonstrates the Guinness Behaviours</li></ul>This position will require a basic DBS check which will be paid for by The Guinness Partnership. Please note: You are required to have a full UK driving licence and access to you own vehicle for business use. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. = How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you. The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face-to-face Interviews will take place at the Oldham office from Monday 9th June 2025. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the team here at Pendleton Together in this exciting role. This is an exciting prospect that involves the responsibility of overseeing the surrounding communities of Salford. This role is located in our Salford office. There are opportunities for flexible working to support a healthy work-life balance. This role is field based; you will balance your time between working on your designated patch, office and home. Please note that this is a temporary position consisting of 12 weeks, with possibility of extension. Requirements Outline of Key responsibilities for the Neighbourhood Officer. ... <ul> <li>To be responsible for the monitoring of the level of vacant dwellings on schemes/estates and to ensure that properties are inspected and re-let with a minimum delay by following our lettings and void management policies and ensuring contract compliance</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>To liaise with colleagues and other agencies over any specific customer problems relating to e.g. complaints, rent arrears, anti social behaviour or repair requests.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing </li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations. </li> <li>Experienced in faced to face customer service </li> <li>Solution focused and experience in working with customers and stakeholders.</li> <li>An ability to manage confidential and personal information appropriately and sensitively.</li> <li>Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £31,166 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays (pro-rata)</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer INDTHG1

Neighbourhood Officer

The vacancy 35 hours per week Monday - Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application) Enhanced DBS check working with Adults Closing date: Monday 9th June 5.00pm Interview date: Wednesday 18th June Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management. You will also ensure that the building is compliant with health &amp; safety and that all repairs and planned works are carried out to a high standard. In this role, you will be responsible for <ul> <li>Delivering a brilliant service to customers living in our older people's independent living schemes</li></ul><ul> <li>Provide intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management.</li></ul><ul> <li>Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to a high standard.</li></ul>We need people who have: <ul> <li>Exceptionally high standard of customer care and service</li></ul><ul> <li>Strong problem solving and decision making skills</li></ul><ul> <li>Excellent Communication and organising skills</li></ul><ul> <li>Apply Housing Management skills effectively in all areas of work</li></ul><ul> <li>Methodical, well organised and positive approach to workload and ability to work to strict deadlines, in multiple locations, with minimal supervision and to take initiative;</li></ul><ul> <li>To promote and maintain a positive "can do" attitude in all aspects of the post</li></ul>An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car; Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we'd love you to join our team! #ServicesandSupportCoordinator #IndependentLiving #ManchesterJobs #housingjobs #Recruiting About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The ICL team Our Independent &amp; Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives! Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community &amp; Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence. As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers! Stats: <ul> <li>We provide over 300 places for people with additional support needs to live well</li> <li>We have homes and services in eight local authorities across Greater Manchester</li> <li>We provide nearly 500 homes across 12 schemes for older people in our Independent Living service</li> <li>We work with over 20 different partners to provide specialist support services in our communities</li></ul>"Thank you for your interest in joining our Independent &amp; Community Living team. For us, the Independent &amp; Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer's and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I'd love to welcome you into the team!" Andrew White, Head of Independent &amp; Community Living Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Training and coaching Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Occupational Health Employee Assistant Program Financial education Loans scheme for travel season tickets Cycle to work scheme Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Scheme Coordinators (Independent Living / Older People) x3

End Date Sunday 08 June 2025 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Head of Social and Supported Housing - Business and Commercial Banking LOCATIONS: Manchester, Birmingham, Bristol, Newport, Leeds, Edinburgh, Glasgow HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About This Opportunity We're playing a leading role in addressing the crisis in social housing. We've partnered with Crisis, issuing a joint call for 1 million additional social rent homes over a decade. Key to our ambition is providing increased support to specialist and supported housing providers, who provide a home for those in our society who need it most. Last year, we committed to providing an additional £200m in funding to the sector, and in February this year, the Prince of Wales and our CEO launched a partnership between our Group and the Homewards project of The Royal Foundation, with the aim of growing support to tackle homelessness. To drive forward our shared ambitions, we're excited to introduce a high-profile new role within our Business and Commercial Bank: Head of Social &amp; Supported Housing. You'll work in our National Real Estate &amp; Housing team, playing a pivotal role in crafting our strategy and leading initiatives that make a meaningful impact. You'll be a key member of our wider leadership team, helping to steer the future of housing support. You'll work closely with senior leaders across our Group, ensuring our Social Housing Initiative, led from the Chief Executive's office, delivers on its promise to create positive change. We'll need you to <ul><li>Develop customer origination strategies by becoming the 'go-to' banking professional within the smaller social and supported housing community.</li><li>Work with our colleagues in credit risk and finance to evolve our product offering, so that we can become the leading bank in this area</li><li>Promote the Bank with the wider professional community, treasury advisors and key influencers, developing the business opportunities these connections can bring.</li><li>Build our position as a leader in the supported and specialist housing sector, including our partnership with The Royal Foundation. This will involve planning and leading the execution of events, such as networking, seminars, and trade shows.</li></ul>About Us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too... What You'll Need <ul><li>Solid understanding of housing demand, funding structures, and key public and private sector partners.</li><li>Ability to handle professional relationships and engage with non-paid introducers to expand business opportunities.</li><li>Expertise in evaluating complex solutions to ensure alignment with business needs and strategic objectives.</li><li>Experience in managing significant customer accounts across differing products and services or leading a customer advisory team.</li><li>Ability to analyse data from multiple sources to identify key trends and business impacts.</li></ul>About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know! We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Head of Social and Supported Housing - Business and Commercial Banking

Overview Be Part of Exciting Changes in Liverpool! We're embarking on a transformative journey in the North West, and we want you to be part of it! We have an exciting opportunity for a Recovery Coordinator to join us at our Anfield service. The successful candidate will be responsible for managing a mixed caseload of our Service Users, to include prescribed, alcohol and criminal justice. You will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Anfield, Liverpool Hours: Full time, 37.5 per week Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Contract: 12 month secondment - please ensure you have discussed this secondment with your line manager before applying. Responsibilities About the Role: <ul><li>You will be part of our treatment team holding a mixed caseload of service users.</li><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>If you are interested in this secondment opportunity, please send an expression on interest to Cameron Mcgann <a href="mailto:cameron.mcgann@cgl.org.uk" target="_blank">cameron.mcgann@cgl.org.uk</a> by Wednesday 28th 2025 by 12pm Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Cameron Mcgann | <a href="mailto:cameron.mcgann@cgl.org.uk" target="_blank">cameron.mcgann@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Creative Support is a non-profit provider of personalised care and support for people with learning disabilities, mental health needs, autism spectrum conditions, and older people. You will provide practical housing management activities centred on tenancy start up, closure and resettlement, overseeing repairs, health and safety monitoring, tenant consultation and addressing anti-social behaviour and neighbour disputes. You will be responsible for providing advice and support to scheme staff on how to promote positive tenancy sustainment and proactively provide good tenancy management in properties owned and managed by Creative Support. You will take responsibility for carrying out formal and complex actions yourself including signing up tenants, supporting tenants with Housing Benefit applications, attending tenancy reviews whilst working alongside the housing officer. You will be friendly, approachable and confident and able to communicate clearly with clients, staff and other partner agencies. You should not be averse to dealing with sometimes challenging and / or emotional cases and will demonstrate professionalism and empathy as necessary. You will ideally have some knowledge of the current Housing Benefit system. You will need to be self-motivated with a keen interest in rules and regulations and how we can use this knowledge to better achieve positive outcomes for our tenants and maximise Creative Support's income from its housing stock. Vacancy Reference Number: 86279 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Supported Housing Officer

Accommodation Assistant Accommodation Assistant Location: St Helens Coastal Resort, Isle of Wight Hours: Variable -Up to 12 hours per week Salary: £12.21 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" Who are we? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. Want to find out more about our holidays? Check out our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. Skills, experience and qualities you'll need We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Job Description Job Title: Housing Officer Contract Type: Fixed Term Contract - to end 1st February 2026 Salary: £25,965.41 Per annum Working Hours: Full Time - 37.5 Hours Working Pattern: Monday to Friday 9am to 5pm Location: Rough Sleeping Accommodation Programme, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: <ul> <li>Experience of working within housing management</li> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs </li> <li>Previous experience in positively resolving incidents</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Deliver an Allocation &amp; Letting Service: <ul> <li>Liaise with external stakeholders to deliver an effective referral pathway into the service/properties</li> <li>Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures</li> <li>Allocate properties ensuring customers meet the criteria, affordability and required landlord checks</li> <li>Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required</li> <li>Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy</li> <li>Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement</li></ul>Deliver a Housing Management Service: <ul> <li>Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let</li> <li>Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant</li> <li>Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements</li> <li>Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections</li> <li>Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers</li> <li>Prepare files and case notes in readiness for court</li> <li>Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits</li> <li>Work directly with customers to monitor or reduce issues of anti-social behaviour within the service</li> <li>Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing</li> <li>Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately</li> <li>Monitor and assist in maintaining health and safety requirements standards</li></ul>Deliver an Administration Service: <ul> <li>Carryout administrative tasks to support efficient running of the service</li> <li>Produce reports and other written documentation as required to support housing management delivery</li> <li>Maintain and update clear, accurate and strength-based records on the appropriate digital platform</li> <li>Assist schemes in daily operational tasks, including answering phones and working on Reception, as required</li></ul>Other Information <ul> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of working within house management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of current benefit systems</li> <li>Knowledge of Housing regulations</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results </li> <li>Experience of working within a care &amp; support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Housing Officer

Social Housing Solicitor-Director - Salary £68K Per Annum- Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Manchester

Social Housing Solicitor - Salary +Supervison bonus - Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>Competitive salary</li> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>For further details regarding the salary structure, please refer to the attached job description. The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Manchester

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £31,586 - £35,235 per annum. 37 hours per week Temporary until 31st March 2026 We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: You'll play an important part in supporting the prevention of homelessness across the borough. You will hold a caseload, working closely with your customers to prevent or relieve the challenges they face, working with a range of customers. You'll build up an effective rapport with customers, taking an asset-based approach to identifying the root cause of homelessness, and ensuring a holistic approach to meeting any support needs to help customers sustain future accommodation. You will provide practical and emotional support to people who are facing homelessness, applying the legislation with a significant focus around prevention. You will help your customers recognise and address any support needs, and assist them to achieve long term, sustainable housing. You will collaborate with a range of partner agencies to build solid relationships leading to excellent outcomes for your clients. You will take a proactive approach to promoting awareness of homelessness and identifying any new opportunities amongst wider services to prevent homelessness. About you: Passionate about tackling homelessness, you will use your excellent communication skills to build and develop great relationships across a variety of stakeholders. You will be a highly motivated, caring individual with an ability to inspire others. You will have knowledge of the Homeless Reduction Act, and also Wigan Council's commitment to improving outcomes for our residents. You will be proactive in your approach, exploring opportunities, and identifying challenges, linking in with other Local Authorities to develop best practice. You will demonstrate positivity and commitment, when faced with complex and challenging circumstances with a clear focus on achieving the best outcomes possible for your client group. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Homeless Solutions Team focus on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact Joanne Hurst on 01942 487732 or <a href="mailto:Joanne.Hurst@wigan.gov.uk" target="_blank">Joanne.Hurst@wigan.gov.uk</a> Interview dates: Priority Candidates: 4/6/25 All other Candidates: 6/6/25 To view the details relating to this position, please click the links below:

Homelessness Solutions Officer

An excellent opportunity has arisen for a Marketing Executive to join our Housing Partnerships team in Bolton. The main purpose of the role is to raise the profile (awareness) of Housing Partnerships and Engineering Services business, by developing and creating engaging content for both internal and external audiences across a wide variety of digital and offline platforms. Benefits: Competitive Salary / 26 Days Holidays / Pension Scheme / Free Parking / Private Health Care / Professional Development &amp; Training Opportunities / Free Wellbeing Initiatives such as eye care vouchers, occupational health, employee assistance programme / Ministry of Fun / Flexible Working / Online Retailer Discounts (Seddon Smartspending) What you'll do: <ul> <li>Work with the board and Marketing Manager to develop the brand and marketing strategy for the Housing Partnerships and Engineering Services businesses</li> <li>Work with the board to develop a plan for capturing and sharing customer feedback at key stages of the customer lifecycle </li> <li>Develop suitable case studies to fit with our brand strategy focusing on outcomes and impacts on people and communities - for award submissions, PR activity and use in bids</li> <li>Work with the PR company, and board of directors and Marketing Manager to develop content for all media channels</li> <li>Develop Housing Partnerships social media strategy and presence alongside the Content Marketing Assistant - including training and mentoring the board to post.</li> <li>Ensure content is updated on the website</li> <li>Plan, design and create engaging content for Yammer and the Hub channels alongside the Marketing Manager and Content Marketing Assistant</li> <li>Help with production of team briefs</li> <li>Assist in organising communication events</li> <li>Lead on the programme of award submissions around the yearly planner.</li> <li>Help co-ordinate guests and logistics for dinners etc</li> <li>Develop a calendar of social events, awards, networking etc that assist in delivering the plan of raising business profile to stakeholders</li> <li>Develop the brand and marketing strategy for events including themes, topics, stand design and marketing collateral</li> <li>Attend events and represent the business in a professional manner</li> <li>Support bid teams in document design and templates</li> <li>Liaison and co-ordination with Business Development teams to create content for use in bids and tenders</li> <li>Develop active listening skills - asking questions to understand the customers challenges and not just to sell solutions</li> <li>May be required to write sections of bids or PQQ's - as necessary</li> </ul>Have you got what it takes: <ul> <li>Ideally at least 1 to 2 years' experience working in similar role</li> <li>Excellent communications skills, including writing, editing, and speaking; ability to communicate simply and effectively.</li> <li>Creative, flexible and able to work well with others.</li> <li>Good interpersonal skills, with the ability to build effective working relationships with a range of internal and external stakeholders</li> <li>Ability to work as part of a team with demonstrable initiative and enthusiasm</li> <li>Ability to work effectively under pressure and to tight deadlines</li> <li>Excellent IT skills across the Microsoft package as well as Adobe InDesign, Photoshop and Illustrator</li> <li>Confident and outgoing personality</li> <li>Well organised with excellent attention to detail</li> <li>Self-motivated with Excellent time management and organisational skills</li> <li>Competent using Premier Pro, After Effects and other video editing software (not essential).</li> <li>Creative, flexible and able to work well with others.</li> <li>Good interpersonal skills, with the ability to build effective working relationships with a range of internal and external stakeholders</li> </ul>

Marketing Executive

The Vacancy Here at Wates, we have an opportunity for a Resident Liaison Officer to join our Wates Living Space Responsive Maintenance Team. With offices in Skelmersdale you will ideally be living within commuting distance as this role will be office based. Working hours are Monday to Friday 8am - 5pm so you will need to be available at these times. The key focus for this role will be to liaise with tenants and the Client, to ensure that the complaint gets resolved as quickly as possible, To do this you will need to take full responsibility of the complaint from when receiving it to the end, this will involve booking works into diaries and making sure the works are carried out on the appointment date given to the tenant, also keeping tenants fully updated by phone or may require a site visit with the progress of works. Key Accountabilities will include: <ul> <li>Take full control of the complaint from receiving to the completion.</li></ul><ul> <li>Booking works that are part of the complaint into the Opp's / contractor diary.</li></ul><ul> <li>Chase contractors for completions</li></ul><ul> <li>Liaise with Tenants and the Client.</li></ul><ul> <li>Attend Client meetings.</li></ul><ul> <li>Work alongside Contract manager to highlight any trends.</li></ul><ul> <li>Carry out site visit when required to discuss complaint with tenant.</li></ul>We are ideally looking for someone with a complaints/customer service background. Ideally construction/property services however this is not a must. The right person will have a great can do attitude and a willingness to learn Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Location: Liverpool Salary: £26,250 per annum Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC) in the North West. Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a housing officer to join our dedicated team in Liverpool. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul> <li>Conducting monthly property inspections to ensure compliance with AASC standards.</li> <li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li> <li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li> <li>Performing minor property repairs, using the tools and training provided.</li> <li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li> <li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Senior Childcare Practitioner - Children's Residential Home Location: Walkden, Manchester Provision: Children's Residential Home (Ages 7-17, EBD &amp; Mild Learning Difficulties) Hours: 8 am to 8 pm and Occasional 8 am to 8pm + sleep in Salary: £27,144 - £36,192 base 8-10 sleep-ins/month (£52 per sleep) Potential take-home: Up to £41,184 per annum • About the Role Are you an experienced Residential Support Worker looking to take the next step in your career? Or are you already a Senior Practitioner seeking a new challenge? There are currently 5 vacancies across multip homes in Sunderland. As a Senior Childcare Practitioner, you will play a vital role in supporting children and young people with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties (MLD). You will be a role model, mentor, and key worker, ensuring the best possible care and outcomes for the children. This is an exciting opportunity to join a well-established and growing organisation with a strong Ofsted "Good" track record and a commitment to achieving Outstanding ratings. What We're Looking For • Level 3 Diploma in Residential Childcare (or equivalent - see below) • Experience working with children in residential care or similar settings • Ability to manage challenging behaviours and create a nurturing environment • Full UK Driving Licence (Essential) • Fluency in English (with the ability to understand UK dialects) • Minimum Age: 22/23 (in line with regulatory requirements) Alternative Qualifications Considered: If you hold a Level 3 Diploma in Adult Social Care, we will consider your application if you can demonstrate experience working with children. Key Responsibilities • Support young people with emotional and behavioural needs in a residential setting • Act as a positive role model and key worker, helping children develop essential life skills • Promote a nurturing and supportive environment that encourages growth and independence • Contribute to care planning, behaviour management, and safeguarding processes • Support less experienced staff and lead shifts as required Why Join This Organisation? Career Progression Pathway - Grow into Deputy, Registered, or Regional Manager roles Comprehensive Training Academy - Ongoing professional development &amp; specialist training Excellent Health &amp; Wellbeing Benefits - Including discounted gym memberships Additional Leave - Rewarded at 2 years &amp; 5 years of service • Company Pension Scheme - Auto-enrolment for long-term security How to Apply If you're passionate about making a difference in young people's lives, we'd love to hear from you! Click 'Apply' now or contact us for more details. Call Sam: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a> SGS Care and our client are equal opportunity employers committed to safeguarding children. Successful candidates will undergo Enhanced DBS checks and thorough reference checks in line with Safer Recruitment practices.

Senior Residential Practitioner

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

23 Jobs in Chorley, UK