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Job descriptionAbout us Pivotal: • Provides sustainable homes for vulnerable people. • Works closely with local authorities and other relevant commissioners, such as the NHS. • Provides approximately 450 homes for vulnerable people. • Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life. • Operates successfully in a number of locations, including Cornwall&nbsp;and Dorset. • Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative? In return for your commitment to the role, Pivotal Housing offer-<ul><li>Pension scheme and company sickness scheme</li><li>Fixed hour contract with a regular shift pattern (days to be discussed at interview)</li><li>A comprehensive training and induction program</li><li>Opportunities for progression within a rapidly growing company&nbsp;</li><li>Perkbox- access to over 200 discounts, offers and free services&nbsp;</li><li>Simply health cover after 3 months service</li><li>25 days holiday plus bank holidays and 1 extra day for each years service up to a maximum of 5 extra days pro rata for part time hours &nbsp;</li></ul>This is a unique opportunity to join an expanding company that treats every staff member as an individual, offering opportunities for progression through rates of pay, qualifications and your personal career in support, apply today. Mileage will be paid from your base location at 45p per mile. Key Responsibilities: • To ensure that all housing management functions, including voids and lettings, rent and service charge arrears, anti-social behaviour and other tenancy breaches, health and safety and fire checks, and repairs and maintenance are carried out to a high standard and in a timely fashion. • To ensure that all compliance checks i.e. gas, legionella etc. are completed by their due date, and that the relevant certification is received and uploaded appropriately. • To facilitate property access for contractors as required. • Maintain a property inventory and replenish any items as required. • To ensure that properties are ready to let as soon as possible after they are void. • Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to appropriately. • To monitor and review CCTV footage where appropriate. • To review maintenance works carried out in properties, confirm completion, and report any quality issues to the Area Housing Manager. • To assist the Area Housing Manager in preparing a case for Court in relation to tenancy breach. • To be a point of contact for, and promote positive relationships within local communities. • Collect rents and service charges and respond appropriately to any arrears. • Work alongside the Compliance and Maintenance Officer to ensure that all responsive repairs are completed, and that properties are maintained to a high standard. • Ensure that any health and safety concerns are addressed immediately. • To carry out housing management functions in line with contracts / SLA’s / partnership agreements. • To ensure that sign ups are completed at the earliest opportunity and that all associated paperwork is completed and returned to the relevant teams. • To participate in stakeholder meetings providing feedback to teams and other managers as appropriate. • To ensure that all paperwork relating to Housing Benefit claims is completed either at sign up, or at the earliest opportunity afterwards. To report to the Area Housing Manager any concerns with Housing Benefit claims. • DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults EDUCATION, TRAINING, SKILLS AND WORK EXPERIENCE Essential<ul><li>Experience of working with and supporting vulnerable people</li><li>Housing management experience is absolutely essential in to fulfill this role.</li></ul>Desirable<ul><li>Experience of working with those experiencing addiction and/or poor mental health.</li><li>You must also have a full driving licence and access to a car with business cover on your insurance.</li></ul>Benefits<ul><li>Company pension</li><li>Sick pay</li><li>Store discount</li></ul>Experience<ul><li>Dealing with vulnerable adults: 1 year (required)</li><li>Intensive housing: 2 years (required)</li><li>Licence/Certification: • Driving Licence with business insurance (required) • CIH level 3 (required)</li></ul>Temporary 3 month contractPlease include a cover letter explaining why you would like to be considered for the role. We will not be able to offer an interview if a cover letter has not been provided.

Housing Officer

The Vacancy Are you looking for a challenge where you are able to support the team to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team at our Day Centre to support clients who are homeless or are in unstable accommodation. You will love helping others, including clients and the staff team. Your positive attitude towards everyday tasks and towards others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations with support from the staff team. MAIN RESPONSIBILITIES <ul> <li>Provide a welcoming environment for rough sleepers and those facing homelessness or who are living in unstable accommodation</li> <li>Provide sound knowledge of local services; signpost and refer clients as their needs are identified</li> <li>Have a sound working knowledge of professional safeguarding responsibilities, raise any concerns with the day centre team without delay</li> <li>Maintain the day centre's daily facilities including laundry and cleaning and gardening</li> <li>Provide practical support to clients in the Hub accommodation, including preparing rooms and welfare packs</li> <li>Provide 1-1 support for those in accommodation within the vicinity, including daily welfare checks, and respond to issues appropriately and efficiently</li> <li>Carry out health and safety checks of the building, and associated tasks such as fire alarm testing</li> <li>Manage difficult situations with clients, ensuring that they feel listened too at all times</li> <li>Any other reasonable duties required in the interests of the organisation</li> <li>Assist local authority and partners to engage with isolated hard to engage client,</li> <li>Practice in a non-discriminative and person centred approach,</li> <li>Have an understanding of the 'blue light principles' and how this approach benefits or clients.</li> <li>Managing conflict and being resilient to high emotions.</li> <li>Recognising physiological needs.</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Job summary Are you driven to tackling mental health-inequalities in our diverse multi-cultural homeless population in Southampton? If you're someone who is passionate about providing high-quality holistic care and advocating for marginalised societal groups, then don't miss your opportunity to apply for this unique and varied role within our Homeless Health Care Team. We welcome applications from Registered Mental Health Nurses, Social Workers, Allied Health Professionals (AHP) including Occupational Therapists or Art/ Music Therapists. Main duties of the job You will have a good range of mental health knowledge and experience working with individuals who have experienced mental health issues. You will be responsible for care-coordinating a small caseload of service users who are experiencing, or at risk of, homelessness who find it difficult to engage with mental health and drug &amp; alcohol services. You will have experience in assessing and formulating individual intervention plans and outcome measures for adults with complex biopsychosocial problems and have current knowledge of NHS policies and practices in mental health. You will work in a strengths-based and recovery-focussed way to support services users to meet their mental health needs. You will have excellent communication skills to enable you to foster relationships and engage with a variety of individuals from a diverse range of cultural backgrounds and partner agencies including CGL, Probation services and Southampton City Council local authority. You will contribute to weekly multidisciplinary team meetings and work in partnership with colleagues to evaluate care plans. You will be a positive role-model, reflecting a commitment to maintaining a culture of learning from incidents and valuing two-way feedback. You will be responsible for providing supervision arrangements, to ensure practitioners are offered opportunities to develop their skills, knowledge and keep up-to-date with current practice. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible. Person Specification Qualifications Essential <ul> <li>Qualified as a registered mental health nurse, occupational therapist or social worker.</li> </ul>Person Specification Qualifications Essential <ul> <li>Qualified as a registered mental health nurse, occupational therapist or social worker.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address College Keep 4-12 Terminus Terrace Southampton Hampshire SO14 3DT Employer's website

Mental Health Practitioner- Homeless Health Care

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Coppice Gate development based in Dibden Purlieu. Built in 2016, Coppice Gate is a Retirement Living development that consists of 32 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Salary: £21,490.34 per annum, plus benefits Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Why join? Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for a detailed job description of the role. Open only to applicants from Hampshire &amp; Isle of Wight NHS Integrated Care System, which is limited to: Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT. This role will transfer to UHS Estates Ltd (UEL) from 1stApril 2025. UEL is a wholly owned subsidiary of the University Hospital Southampton NHS foundation Trust. The job description, terms and benefits associated with the role will not change as a result of this transfer. Main duties of the job Are you looking for a new challenge? A unique role has become vacant, and we are seeking an enthusiastic and experienced Tenant Liaison Manager to join the Estates, Facilities &amp; Capital Development department (EFCD) at University Hospital Southampton. EFCD plays a critical role in supporting the hospital and provides a diverse range of services including strategic estate planning, capital projects, estate maintenance, estates compliance and a whole host of soft facilities management including clinical engineering and sustainability. You will be a key member of the Compliance team, working on your own initiative as well as being part of the wider EFCD team. The successful candidate will facilitate and manage the integration &amp; relationships between our employees and the day-to-day management teams of the Landlord sites where the Trust is a tenant. To ensure the safe and effective delivery of estates and facilities management. This role will involve travelling between to our local hospitals, support sites and to other organisations and groups. As an organisation, UHS offers fantastic training and career development opportunities. Our people are central to the vision of the organisation, and our annual staff survey results reflect our commitment to developing your career. About us As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted. Job description Job responsibilities The role is to facilitate the integration between the Trusts users and the day-to-day management teams of the Landlord at each site where the Trust is a tenant. You will be the main point of contact for tenant liaison and coordination for the Trusts users and Landlords dealing with day-to-day and complex estate challenges. You will provide professional leadership and support to a wide range of staff at differing grades both clinical and non-clinical. This will involve working across a multiple portfolio of sites to ensure the built environment is at a level that is acceptable to the Trust and be responsible for the escalation of any compliance or legal and statutory information issues to the Landlord and escalating any outstanding actions as appropriate. This role requires good organisational skills together and effective problem-solving skills including the ability to plan, organise and resolve numerous complex tasks which may involve both challenging and conflicting components. The post holder will be required to work at various sites and will need to have a driving licence and access to a vehicle to enable travel between sites. Job description Job responsibilities The role is to facilitate the integration between the Trusts users and the day-to-day management teams of the Landlord at each site where the Trust is a tenant. You will be the main point of contact for tenant liaison and coordination for the Trusts users and Landlords dealing with day-to-day and complex estate challenges. You will provide professional leadership and support to a wide range of staff at differing grades both clinical and non-clinical. This will involve working across a multiple portfolio of sites to ensure the built environment is at a level that is acceptable to the Trust and be responsible for the escalation of any compliance or legal and statutory information issues to the Landlord and escalating any outstanding actions as appropriate. This role requires good organisational skills together and effective problem-solving skills including the ability to plan, organise and resolve numerous complex tasks which may involve both challenging and conflicting components. The post holder will be required to work at various sites and will need to have a driving licence and access to a vehicle to enable travel between sites. Person Specification Qualifications / training required Essential <ul> <li>Educated to degree level or demonstratable equivalent level of expertise and knowledge obtained from previous relevant experience in this field</li> <li>Computer Literate with working knowledge of MS Office including Excel, Word, PowerPoint, Outlook, and Spreadsheets.</li> <li>Previous experience of maintaining data using a Computer-aided facilities management system(CAFM). To ensure accurate and timely data input and management.</li> </ul> Desirable <ul> <li>Health and safety training qualification e.g., IOSH with proven certification</li> </ul> Previous or relevant experience necessary Essential <ul> <li>Minimum 3 years' experience in Estates and Facilities Management</li> <li>Experience in a similar role</li> <li>Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external</li> </ul> Desirable <ul> <li>Experience in a healthcare setting</li> </ul> Values and behaviours Essential <ul> <li>Patients First</li> <li>Always Improving</li> <li>Working Together</li> </ul>Person Specification Qualifications / training required Essential <ul> <li>Educated to degree level or demonstratable equivalent level of expertise and knowledge obtained from previous relevant experience in this field</li> <li>Computer Literate with working knowledge of MS Office including Excel, Word, PowerPoint, Outlook, and Spreadsheets.</li> <li>Previous experience of maintaining data using a Computer-aided facilities management system(CAFM). To ensure accurate and timely data input and management.</li> </ul> Desirable <ul> <li>Health and safety training qualification e.g., IOSH with proven certification</li> </ul> Previous or relevant experience necessary Essential <ul> <li>Minimum 3 years' experience in Estates and Facilities Management</li> <li>Experience in a similar role</li> <li>Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external</li> </ul> Desirable <ul> <li>Experience in a healthcare setting</li> </ul> Values and behaviours Essential <ul> <li>Patients First</li> <li>Always Improving</li> <li>Working Together</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name University Hospital Southampton NHS Trust Address Southampton General Hospital Tremona Road Southampton SO16 6YD Employer's website

Tenant Liaison Manager

The Vacancy JOB PURPOSE Early outreach hours, some days from 7am - Community support days can be negotiated over four/five days Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li></ul>Any other reasonable duties required in the interest of the organisation ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>A full driver's licence and access to you own vehicle is essential for this role We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Recovery Worker

Job Description Salary: £33,366 - £35,235 Hours per week: 37 hours Interview date: To be confirmed following shortlisting Housing - Empowering Housing Solutions for All in Wiltshire Join our Tenancy Management Team as a Neighbourhood Officer for an exciting opportunity to contribute to developing innovative solutions to support improvements in our service to 5400 council tenants across Wiltshire. As a Neighbourhood Officer you will manage a geographic patch of council tenancies, striving to deliver the best possible customer service to our tenants. The role will involve regular lone working in the community and will operate from our offices in Salisbury. This will involve proactive community engagement to develop our estates coupled with reactive tenancy management and on occasion enforcement action. The role requires an ability to work at all levels, from managing those who are setting out on their housing journey to representing the Council in legal proceedings. We are looking for a candidate who is looking for a varied and interesting role. Previous experience is desirable, however it is essential that you have fantastic interpersonal skills and a can-do attitude and a genuine desire to contribute. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Guy Tribbeck, Housing Neighbourhood Services Manager, at <a href="mailto:guy.tribbeck@wiltshire.gov.uk" target="_blank">guy.tribbeck@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Neighbourhood Officer

Description Exciting Opportunity Alert! Join Rendall &amp; Rittner as a House Manager! Are you looking for a rewarding challenge? Rendall &amp; Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a House Manager. This is an incredible career opportunity with a fantastic package. Position: Part Time House Manager Location: Homechurch House BH23 Working Hours: Monday - Thursday 0830 - 1300 Friday 0800 - 1200 Salary: £14,000 - £14,750 per annum Contract: A permanent position that offers stability and room for growth. Why Rendall &amp; Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall &amp; Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 16 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall &amp; Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall &amp; Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: The House Manager plays a central role in managing the day-to-day operations of a retirement development consisting of 34 apartments. The position serves as the primary liaison between residents and the management team, focusing on resident care, property maintenance oversight, and ensuring the smooth running of communal facilities. Key Responsibilities and Requirements: As a House Manager at Rendall &amp; Rittner, you will be: <ul> <li>Passionate about creating a positive and safe environment for residents, guests, and the team.</li> <li>Expert in customer service, using this expertise to lead, engage, and inspire others.</li> <li>Proactive in seeking opportunities to drive the performance of the development.</li> <li>Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.</li> <li>Values and supports the team, building strong working relationships with residents, guests, and external contractors.</li> <li>Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.</li> </ul>How to Apply: Ready for this incredible opportunity? Explore Rendall &amp; Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. #LI-CH1 Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall &amp; Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

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