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Competitive Salary&nbsp;Our VacancyAs Head of Governance and Compliance, you’ll lead the delivery of governance and company secretarial services across the Peabody Group. You’ll work closely with non-executive board and committee members, senior leaders and colleagues to ensure governance is effective, compliant, and future-ready.You’ll oversee the Governance and Compliance team, building a culture of excellence while driving improvements in systems, processes, and compliance. Acting as deputy to the Director of Governance and Compliance, you’ll also support the Group Secretary on complex matters, making a direct impact on how we deliver good governance across the organisation.What you'll need<ul><li>Qualified or part qualified company secretary, or equivalent qualification, and/or demonstrable relevant experience within the housing sector</li><li>Strong, up-to-date, professional knowledge of the legal, regulatory, and policy frameworks in which housing associations operate.</li><li>Proven management experience in building a high-performing team, demonstrating credibility, personal drive, and ambition to make a difference.</li><li>Demonstrable experience in supporting Boards and Executives with their responsibilities in governance and compliance with legal and regulatory requirements.</li></ul>You’ll need to be in the office for a minimum of 2 days per week.Why Join Us?When you join Peabody, you’re joining a team guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;We believe in creating a workplace where everyone feels supported, included, and empowered.Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying: Closing date: 13 October 2025We may close this advert before the advertised closing date, depending on the number of quality applications received.PLEASE NOTE:&nbsp;As an employer, Peabody does not provide sponsorship as a licensed UK employer.

Peabody

Head of Governance and Compliance

Please visit our dedicated microsite for more information:&nbsp;<a href="///C:/Users/neilf/AppData/Local/Microsoft/Olk/Attachments/ooa-eb53cac6-62f2-4495-8774-79bba988c8d0/e856a75128606c976eeb97a58b84a7b686302cf36c0897083a98692ec66646b2/www.aspenpeople.co.uk/trustha" target="_blank">www.aspenpeople.co.uk/trustha</a>Trust is one of Scotland’s leading social landlords and care providers, with over 50 years’ experience of providing high-quality, affordable homes and delivering exceptional services. We are a national organisation that is very much rooted in our communities, and we have grown from 2500 to almost 4000 homes since 2019.&nbsp;Trust specialises in providing housing and services for households of all ages – including general needs and mid-market rent– and we are one of the country’s largest providers of housing, care, and support for later living.Trust is much more than a landlord though. We are an organisation that cares, and we are here to make a positive difference to the lives of our customers and communities. We are proud of our values and people are at the heart of everything we do.&nbsp;We are now seeking to appoint an outstanding CEO. This is an exciting time to lead Trust as we come to the end of our current business strategy. The strategy has been transformational, underpinned by technology, and the next strategy – from 2026 onwards – provides an opportunity to build on these capabilities and lead Trust into a new chapter.Reporting to the Board, you will provide strategic leadership, shape and deliver our vision, and inspire a culture that reflects our values. You will strive for exceptional customer and colleague experiences, and ensure that we act responsibly and sustainably, and that we continue to achieve our purpose while also being commercially astute.The CEO will be responsible for working with the Board and Leadership Team to set and deliver our long-term strategy, strengthening our financial resilience and governance, and ensuring we thrive in an evolving and challenging environment. You will lead a high-performing senior team, driving growth, embracing digital innovation, and fostering strong external partnerships that expand our horizons and bring new ideas and perspectives.This is a pivotal leadership role that requires vision, boldness and the ability to influence at the highest level. You will bring a proven record as a senior leader in a complex, people-centred organisation, with the skills to balance social impact with financial sustainability. You will be adept at building strong relationships, guiding change and championing digital transformation, and ensuring that Trust continues to set new standards.&nbsp;We are looking for a visionary and modern leader who shares our values, and is ready to take Trust forward with confidence, integrity and ambition.For a confidential discussion about the role, please contact Nigel Fortnum or David Currie at Aspen People on 0141 212 755 or at&nbsp;<a href="mailto:enquiries@aspenpeople.co.uk" target="_blank">enquiries@aspenpeople.co.uk</a>Please visit our dedicated microsite for more information:&nbsp;<a href="///C:/Users/neilf/AppData/Local/Microsoft/Olk/Attachments/ooa-eb53cac6-62f2-4495-8774-79bba988c8d0/e856a75128606c976eeb97a58b84a7b686302cf36c0897083a98692ec66646b2/www.aspenpeople.co.uk/trustha" target="_blank">www.aspenpeople.co.uk/trustha</a>

<h2>Our Vacancy</h2>Please note that we have 2 positions available.Your typical day could start with reviewing updates to asset lifecycle procedures and preparing for a cross-departmental meeting to align operational practices, before working with colleagues to ensure compliance with the Investment Operating Framework.&nbsp;Later, you might be coaching your team member on a new process rollout or reviewing data to support procedural improvements across Peabody’s asset portfolio.As a&nbsp;Senior Manager (Asset Lifecycle Procedures), you’ll be a key link between operational delivery and policy and procedure development.&nbsp;You’ll help shape how Peabody manages its assets, from development through to end-of-life by ensuring our procedures are robust, compliant, and aligned with regulatory expectations.&nbsp;You’ll work closely with senior stakeholders across the Investment Directorate, leading on the implementation of the Golden Thread and overseeing the development and integration of procedures across teams.You’re a strategic thinker with a strong operational background and a passion for improving systems and processes.&nbsp;You’ll be confident working with complex data, managing risks, and presenting information clearly to a range of audiences.&nbsp;You’ll be based in the office for a minimum of 2 days per week, with flexibility to work remotely depending on business needs.Your role covers all aspects of asset lifecycle procedure management, from mapping and aligning frameworks to managing compliance and supporting continuous improvement. If you’re driven by quality, collaboration, and innovation, we’d love to hear from you.To be successful in this role, you’re:<ul><li>experienced in leading teams and coaching others to deliver results</li><li>confident working with financial and operational data to inform decisions</li><li>skilled at managing risk and navigating complex regulatory environments</li><li>able to communicate clearly both in writing and person and influence across departments</li><li>knowledgeable about housing, asset management, and financial systems</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received.Interviews will be taking place Monday 15th September&nbsp;PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Senior Manager - Asset Lifecycle Procedure

Are you an experienced leader with a passion for making a positive impact in the social housing sector?Loreburn Housing Association is seeking a dynamic Head of Housing who is passionate about making a difference to join the association to provide strong leadership to a newly shaped housing team.&nbsp;Employment Type:&nbsp; Full time, permanentLocation:&nbsp;Dumfries &amp; Galloway (regular travel required).&nbsp;Salary range:&nbsp;£50,798 - £62,049 + competitive benefits package + on call rota payments&nbsp;Hours:&nbsp; 35 hours each week, with general working pattern of Monday to Friday, 9am to 5pm.&nbsp;&nbsp;<h2>About the Role</h2>Working alongside a welcoming and supportive management team, you’ll lead our mission to create and sustain GREAT places to live across southwest Scotland.&nbsp; &nbsp;As Head of Housing you will be responsible for delivering high quality, tenant focussed housing services.&nbsp; You will shape strategy, ensure compliance and drive continuous improvement and service improvement across tenancy and neighbourhood management, community development and tenant engagement.&nbsp;&nbsp;As a visible and collaborative leader, you will embody our GREAT values and inspire a culture of integrity, accountability and performance.&nbsp; You will build partnerships to enhance community impact while ensuring that your teams deliver services that truly place tenants first.&nbsp;<h2>Responsibilities</h2><ul><li>Provide strategic and operational leadership across all housing services, ensuring compliance with the Scottish Social Housing Charter, regulatory standards and legislative requirements.</li><li>Champion a tenant-first culture, embedding co-production and tenant voice into service design, delivery, and scrutiny.</li><li>Lead the development and implementation of housing strategies, policies, and performance frameworks aligned to Loreburn’s corporate priorities.</li><li>Oversee all aspects of housing service delivery, using data and insight to drive performance, mitigate risks, and achieve/exceed KPIs.</li><li>Take accountability for housing budgets, ensuring financial sustainability and value for money.</li><li>Drive service transformation and embed new systems and working practices that improve tenant experience.</li><li>Represent Loreburn externally, influencing policy and building strong partnerships that benefit tenants and communities.</li></ul><h2>Key Requirements</h2>We are looking for an experienced and principled housing leader who brings:<ul><li>Proven success in leading progressive housing teams, delivering service improvements and achieving performance targets. </li><li>Infrastructure to accommodate home working with access to broadband.</li><li>Participation in the on call rota </li><li>A track record of embedding tenant voice and co-production in service delivery.</li><li>Experience in budget management, risk management and performance monitoring.</li><li>Strong leadership skills, with the ability to inspire, collaborate and drive transformation.</li><li>Excellent judgement, professional integrity, and the ability to balance strategic priorities with operational delivery.</li><li>Proficiency in data analysis and ICT, with the ability to use information to make clear, evidence-based decisions.</li><li>Strong resilience and organisational skills.</li><li>Knowledge of relevant regulations and compliance standards.</li></ul><h2>Benefits</h2>We know our people are key to our success.&nbsp; In return for your leadership and expertise, we offer:&nbsp;<ul><li>Competitive pay and rewards</li><li>Employer pension contributions of 8%, life cover of 3 x salary and options for salary sacrifice</li><li>40 days holiday which includes 12 fixed days including a Christmas closure</li><li>Wellbeing Time – Alternative to a 34-hour week. Staff have 49 hours to take throughout the year to offer greater flexibility and to support health and work/life balance. </li><li>Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services</li><li>Employee discounts including cashback and high street retail and gym discounts</li><li>Enhanced family friendly policies</li><li>Flexible working and a Hub, Home and Roam working model.</li><li>Professional development</li><li>Strong values-based culture and a chance to make a real difference to tenants and communities across the region.</li></ul>Please take a look through the <a href="https://loreburn.org.uk/data/Head_of_Housing_Recruitment_Pack_Aug_2025_2025_09_01_10_35_44.pdf" target="_blank">Recruitment Pack</a> for more information about the role, what’s required, and the skills and competencies we’re looking for.If you’d like to discuss the opportunity confidentially and to find out more about the role please contact&nbsp;<a href="mailto:peopleandculturehr@loreburn.org.uk" target="_blank">peopleandculturehr@loreburn.org.uk</a><h2>How To Apply</h2>Apply by completing the online Recruitment Application Form.Closing date for applications: Friday 3rd October 2025Interview date: 23rd and 27th October 2025We’re committed to making our recruitment practices as accessible as possible for everyone, this includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.&nbsp;&nbsp;

Head of Housing

Your typical day will see you welcoming visitors, arranging and undertaking viewings, ensuring the sales office and show home are properly equipped and that promotional material is available and up to date. You’ll monitor and maintain the site CRM database and regularly contact prospective purchasers and ascertain their level of interest.As a Sales Executive, you’ll be the ‘face of Peabody’ and no one day is the same. You’ll provide an effective sales operation, maximising sales and progressing them through to completion, whilst delivering high standards of service at all times. You’ll be a brand ambassador, responsible for selling on site all sales products which comprise of Outright Sale, Shared Ownership, London Living Rent. You’ll liaise with Agents, Site, Development Delivery and third parties including Contractors, Solicitors and Mortgage Advisors to ensure all information is provided correctly to achieve sales &amp; revenue targets.&nbsp;You’re a people person who is motivated to achieve targets and deliver high standards of service at all times. You’ll enjoy working closely with the Sales Manager to input into sales strategies and maintaining and increasing sales through their implementation and you’ll enjoy working within a high-energy team.&nbsp;Your role covers all aspects of Sales – everything from hitting new build homes sales targets and progressing all enquiries.&nbsp;You’ll have a good eye for detail, ensuring full compliance with all regulatory, statutory and internal requirements to minimise risk to the business and its stakeholders.&nbsp;If you’re passionate about sales, adaptable and open to learning about new products and procedures, we want to hear from you.Please note, this is a two year fixed term contract.&nbsp;To be successful in this role, you’re:<ul><li>experienced in working within a new build sales environment, preferably with experience of shared ownership </li><li>knowledgeable of the property market and sales processes and legislation</li><li>experienced in achieving and exceeding annual sales targets including reservation, exchange, and revenue targets</li><li>experienced in delivering excellent customer service with strong&nbsp;interpersonal&nbsp;and organisation skills</li><li>confident in using CRM (Client Relationship Management) systems and be able to manipulate data into different presentation styles </li><li>be able to self-manage a site independently four days a week and be flexible to be on other sites as and when required&nbsp;</li></ul>This role is subject to a Basic DBS check and will require some travel to head office and other developments on occasionHere are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays &nbsp;</li><li>two additional paid volunteering days each year  </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal  </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;Click ‘Apply Now’ and submit your CV and a bit about why you are the right person for the role.If you have any questions about this role, please email Talent Specialist, Victoria Wilson at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>&nbsp;Interviews will be taking place on the 2nd of October 2025&nbsp;You must be eligible to work in the UK to apply for this vacancy. &nbsp;Peabody are not able to offer Visa sponsorship.

Sales Executive

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.&nbsp;We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.&nbsp;</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>. &nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Policy manager - regional engagement and devolution

Job Title: Membership retention officer&nbsp; Band:&nbsp;6 Salary: £29,201 - £31,907 Location/Base: Hybrid – Home / CIH office Hours: Full time 35 hours per week &nbsp;The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.About youAre you passionate about building meaningful relationships and delivering exceptional member experiences? Join CIH as a member retention officer and play a pivotal role in shaping the future of our growing membership community.You will support our strategic objective of increasing year-on-year member retention through proactive engagement, insight-led strategies, and a deep understanding of our members' needs. &nbsp;You will:<ul><li>Foster strong, long-term relationships with members to drive satisfaction, engagement, and loyalty</li><li>Promote the value and relevance of CIH’s products, services, and professional development opportunities</li><li>Deliver a consistently positive and valued experience for all members</li><li>Champion the benefits of continued membership, encouraging renewals and deeper involvement</li><li>Identify and engage with members at risk of lapsing, applying data-driven insights to retain and grow the membership base. &nbsp;</li></ul>We’re looking for a relationship-builder with a member-first mindset, able to communicate value with clarity and enthusiasm. You will bring experience in customer service and member retention and are confident using data to inform your approach.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;If you would like an informal chat about the position, please contact Sharon Dean at&nbsp;<a href="mailto:sharion.dean@cih.org" target="_blank">shar</a><a href="mailto:on.dean@cih.org" target="_blank">on.dean@cih.org</a>&nbsp;The closing date for applications is&nbsp;noon on Friday 17 October 2025.Interviews will be held&nbsp;week commencing 27 October 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Membership retention officer

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>.&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.Everything you need to knowWe’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.You’ll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative. With a 10% MRP, your actual salary will range from £56,643 to £60,045What you will be doing<ul><li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li><li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li><li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li><li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li><li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li><li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li><li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li><li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li></ul>What you will bring to the role<ul><li>Educated to degree level or equivalent experience in a relevant field.</li><li>Full driving licence and access to your own vehicle.</li><li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li><li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li><li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li><li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li><li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li><li>A track record of developing successful bids and securing external funding for housing initiatives.</li><li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li><li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li></ul>What’s in it for youWe are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.Other benefits include:<ul><li>Enhanced annual leave of 31 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts with your MOT</li><li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li></ul>Find out moreFor an informal discussion about this role, please get in touch with Alison Simmons on:01732 227272*Previous applicants should not apply*Best chance of being shortlistedRead the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.Closing date: 31st October 2025Interview date: 19th November 2025<h4>Equal Opportunities</h4>Sevenoaks – Working for Equality. We welcome applications from all sections of the community.Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.<h4>How to apply</h4>Please apply online. If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.<h4>Further information on this vacancy</h4><ul><li><a href="https://ats-sevenoaks.jgp.co.uk/vacancies/322401/documents/765419" target="_blank">Housing Policy and Enforcement Manager</a></li></ul>

Housing Policy and Enforcement Manager

As Damp and Mould Lead, you’ll play a key role in delivering an effective, efficient, and customer-first repairs service—focusing on cases involving damp, mould, and condensation. Acting as the main point of contact for residents, contractors, and internal teams, you’ll ensure that all damp and mould issues are investigated and resolved quickly, compliantly, and with empathy.What you’ll do:With a strong understanding of current housing legislation, including Awaab’s Law, you’ll take ownership of medium- to high-risk cases—safeguarding residents’ health, ensuring regulatory compliance, and helping drive service improvements across the board. Your ability to manage cases from first report through to resolution will be crucial, and your proactive, collaborative approach will help streamline processes and reduce complaints.You’ll work closely with our Repairs Team, regional offices, contractors, and the wider Property Services function to deliver a joined-up, resident-centred service. You’ll attend visits, review repair histories, escalate risks, and identify lessons learned to help strengthen our long-term approach to damp and mould prevention.To succeed in this role, you’ll need to work from the Pitsea office one day per week and spend at least one day in your nominated region (Northeast London, Northwest London, South London, or North Counties). Some flexibility to work outside of core hours or attend resident visits will be required.Your focus will be on getting things right the first time—offering solutions that are timely, safe, and sustainable. You’ll use your excellent communication and IT skills to manage cases, monitor performance, and keep stakeholders informed every step of the way.If you’re an organised, driven, and resident-focused professional with a keen eye for detail and a commitment to service excellence, we want to hear from you.What you’ll need:<ul><li>Experience of working in housing, building services or a property related field.</li><li>Knowledge of repairs issues relating to damp and mould and understand the legislation and compliance to ensure best practice.</li><li>Proficiency in problem-solving, able to handle complex customer issues while exploring alternative solutions to achieve satisfactory outcomes.</li><li>Ability to identify vulnerabilities by showing empathy and understanding in resident interactions.</li><li>Experienced in handling high-risk and escalation cases, ensuring timely and effective resolutions.</li><li>A strong communicator and be able to build and maintain effective stakeholder relationships.</li><li>Demonstrable comprehensive knowledge of policies, processes, and legislation, ensuring compliance and best practices.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What we offer:<ul><li>30 days’ annual holiday plus bank holidays &nbsp;</li><li>Two additional paid volunteering days each year  </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal  </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Stage one interviews will take place in Pitsea on 7th &amp; 8th OctoberStage two interviews will take place on 14th OctoberWe reserve the right to close this advert early if we receive a high volume of suitable applications.You must be eligible to work in the UK to apply for this vacancy.&nbsp;Peabody are not able to offer Visa sponsorship.If you have any questions about this role, please Talent Specialist, Caroline at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>

Damp and Mould Lead

As a&nbsp;Service Charge Specialist at Peabody, you’ll use your experience of managing service charges to support residents by ensuring their charges are accurate, transparent, and reflective of the services we provide. No two days are the same. One morning you could be responding to resident enquiries by phone or email, before analysing costs to ensure service charge bills are accurate. Later, you might be meeting with neighbourhood, property services, or estate services teams to make sure charges reflect the services being delivered. Throughout the day, you’ll be building relationships, solving problems, and ensuring residents have the information they need. What You’ll Do You’ll be responsible for managing all aspects of service charge calculation and enquiry resolution -analysing costs, responding to resident queries, collaborating with teams across the business, and ensuring residents have clear and relevant information. What You’ll Need<ul><li>Commitment to delivering first-class customer service</li><li>Experience working with and managing service charges</li><li>Experience managing the reconciliation and budgeting process</li><li>Knowledge of accounting processes relating to service charges, with an understanding of relevant legislation and best practice</li><li>A professional qualification such as CIH or IRPM (desirable)</li></ul>This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office.Why Join Us? When you join Peabody, you’re joining a team guided by our values,&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying:&nbsp; If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CVand a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Interviews will be taking place throughout the live advert, as we have multiple vacancies available. They’ll take place in person -so we encourage you to apply as soon as possible.We reserve the right to close this advert early if we receive a high volume of suitable applications. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Service Charge Specialist

<h2>Our Vacancy</h2>As a Creative Arts ProjectWorker, you will support the running of an innovative creative sewing and design programme for young women and assist with their training and development.&nbsp;What you’ll do &nbsp; You’ll use your skills in sewing, knitting, designing, styling and textiles to create and deliver engaging sessions and use your excellent communication skills to establish positive relationships with young people and motivate them to participate in events and activities. You’ll bring a positive and enthusiastic approach all while being able to adapt to suit different learning needs.You'll be working four hours per week, every Saturday.&nbsp;What you’ll need&nbsp;<ul><li>Have demonstrable experience of working with children and/or young people</li><li>Have sewing and design skills</li><li>An understanding of working with a diverse group of people</li><li>Have experience of organising and /or coordinating projects, and delivering engaging sessions</li></ul>Why join us?&nbsp;When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. &nbsp;What we offer<ul><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>Please read before applying: &nbsp;If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.&nbsp;Interviews will take place via Teams on Monday 13th October and Wednesday 15th October&nbsp;This is a 12-month fixed term contract.&nbsp;This role will require an Enhanced DBS check.As an employer, Peabody does not provide sponsorship as a licenced UK employer.If you have any questions, email <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> &nbsp;

Creative Arts Project Worker

Job Advert Chestertons Estate Agency Tenancy Coordinator / Senior Tenancy Coordinator (Renewals Department) Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period) Location: Tower Bridge Salary: £26,000-£31,000 DOE + 5% commission We are looking for an exceptional Coordinator to contribute to the smooth and safe running of the department and assist the team in effectively executing administrative aspects of new deals, change of sharer, renewals and tenancy terminations in order to maximise the efficiency of the Tenancy Services department. Main Duties: • Responsible for the drafting of tenancy deal documentation. • Preparation of tenancy agreements within specified time frame • Dealing with basic / standard client and tenant queries. • Referring complex negotiation queries promptly to the relevant negotiator/Tenancy • Notifying team leader / head of tenancy services of any negotiation or compliance issues • Executing tenancy agreements upon instruction from Tenancy Progression Coordinator • Regular review of lettings processes to ensure these are followed at all times • Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc • Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks • Manage Non-Managed Right to Rent re-checks process Attributes: • Proactive, highly motivated and confident • Strong organisational and time management skills • Ability to work as part of a team with tenancy services team and also branches • Good working knowledge of lettings and tenancy legislation and contract requirements About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings &amp; Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Tenancy Coordinator

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>About You <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment. </li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role. </li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives. </li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure. </li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. </li></ul>Desirable <ul><li>Evidence of change management delivery </li><li>Knowledge of Landlord/Tenant Legislation </li></ul>

Community Manager

Job Description Salary: £31,537 - £33,699 Hours per week: 37 hours Temporary/Fixed term: 12 months Interview date: To be confirmed after shortlisting Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness Join us as a Homeless Early Intervention Officer and make a huge difference in your community. Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community. As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis. We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Natalie McKenna, Homeless Early Intervention Team Leader, at <a href="mailto:Natalie.McKenna@Wiltshire.gov.uk" target="_blank">Natalie.McKenna@Wiltshire.gov.uk</a>, or call 07355 611660. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Homeless Early Intervention Officer

YMCA Trinity Group - Accommodation 'Inspiring communities, transforming young lives' Permanent Housing Support - Accommodation Night Worker Job Reference ANW-BSE-0925 Location Batt House, 56 Westgate Street, Bury St Edmunds IP33 1QG Our accommodation team plays a vital role in creating a secure and welcoming environment for young people with high needs. Now, we're looking for a compassionate and reliable Accommodation Night Worker to join our team in Bury St Edmunds. Job Role As an Accommodation Night Worker, you'll be the calm and reassuring presence overnight, ensuring the safety and wellbeing of our residents, staff, and premises. Your responsibilities will include: <ul> <li>Supervising the building and ensuring all areas are clean, secure, and safe.</li> <li>Supporting the admittance of residents and staff during night hours.</li> <li>Minimising noise and disruption to maintain a peaceful environment.</li> <li>Assisting Accommodation Project Workers with any overnight needs.</li> <li>Responding appropriately to incidents and supporting residents with complex needs.</li></ul>What We're Looking For The successful applicant will have: <ul> <li>Experience working with young people with complex needs (not necessarily in a housing context).</li> <li>The ability to interact effectively with clients from diverse backgrounds.</li> <li>Strong interpersonal and organisational skills.</li> <li>Excellent communication skills and the ability to work as part of a team, particularly during unsociable hours.</li> <li>An understanding of current mental health issues and experience managing challenging behaviour.</li></ul>Download the Job Description in full in the Job Advert on our website In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service. Days and hours- Night shifts-10:00pm -08.00am four days on 4 days off working pattern) What We Offer Annual salary is £25,396.80 per annum <ul> <li>5 weeks holiday plus public holiday allowance (pro rata for part-time)</li> <li>Competitive pay and pension scheme</li> <li>DBS check facilitated and paid</li> <li>Induction and on-the-job training</li> <li>Regular supervision and internal progression opportunities</li> <li>Employee Assistance Programme for wellbeing support</li></ul>YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff &amp; volunteers feel directly translates to the quality of service &amp; care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Contact Us Please contact us if you would like to discuss further; E-mail Karen Attwood our Deputy Accommodation Manager on <a href="mailto:Karen.Attwood@ymcatrinity.org.ukrecruitment" target="_blank">Karen.Attwood@ymcatrinity.org.ukrecruitment</a>@ymcatrinity.org.uk or call on 07900787405 Closing date Applications will be assessed as received; therefore, should we fill the role sooner than expected we reserve the right to withdraw this vacancy before the advertised closing date. Early application is strongly advised. Join us in making a positive impact on the lives of young people in Bury St Edmunds! Your role could be the difference they need. Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK. Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV's will not be considered as an application, merely an expression of interest. Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application. Thank you for your interest and we look forward to hearing from you soon! Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve. Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities

Housing Support - Accommodation Night Worker

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across West Yorkshire - including Leeds, Bradford, Oldham, Rochdale. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and West Yorkshire - including Oldham, Rochdale, Bradford. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Job Introduction At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes. An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Drug and Alcohol Recovery Worker based in our Homelessness team, and working across our three hubs in North, South and Central Bristol, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. We offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility The successful candidate will support the Homelessness Team in taking a hands-on approach to reducing drug related harm in Bristol. This will include managing a case load of clients seeking harm reduction advice, Opiate Substitution Therapy (OST) and/or Tier 4 (in-patient) treatment. You will spend much of your time working alongside key partners so the ability to manage relationships with housing services, primary care and mental health services, are essential. The successful candidate will work in partnership with the wider Bristol Horizons teams in delivering the ambitions of the Horizons service. To do this you must be organised, resilient, focused, able to work in a team or independently, have good communication skills, and be innovative in your approach. As well as the responsibility of having a case load, your regular duties will include: <ul><li>Providing harm reduction interventions such as Naloxone, needle exchange and Blood Bourne Virus (BBV) Testing </li><li>Street Outreach </li><li>Hostel Inreach </li></ul>This is an exciting opportunity for the right candidate to play an integral role in a new and developing service. The Ideal Candidate Having handled a significant caseload in a busy environment as a Recovery Worker, Outreach Worker or similar, you'll have a deep understanding of substance use and homelessness. It's an extremely varied role, so flexibility and knowledge of relapse and other barriers to treatment will be vital. Completing assessments with new service users, delivering key working sessions, compiling risk assessments and risk management plans, care planning and reduction plans are just some of the varied duties you will be providing. Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role. Holding a full driving licence and having access to a car is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: <ul><li>25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.</li><li>Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits</li></ul>We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Homelessness Recovery Worker

Job Description Job Title: Lettings Officer Contract Type: Permanent Salary: £26,153.96 (£28,739.96 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday/Hybrid Location: Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Lettings Officer You will deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes. Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value. About you We are looking for someone with <ul> <li>Demonstrable commitment to Our Riverside Way values. </li> <li>Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. </li> <li>A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. </li> <li>Proficient in use of Microsoft Office Suite. </li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile <ul> <li>Deliver end to end management of empty homes, from the point that notice is received (or handover date is received), to the creation of the new tenancy on the housing management system. Work collaboratively with colleagues in Asset Services and Housing Services to ensure that properties are let as quickly as possible, to the required standard. </li> <li>Manage notice periods, advising customers of their responsibilities, securing a forwarding address and making arrangements for any arrears to be paid, making arrangements for notice inspections and viewings. </li> <li>Manage customer housing applications where Choice-Based Lettings (CBL) and Common Housing Register (CHR) partnership delegate this responsibility to housing providers. </li> <li>Advertise and allocate properties in line with lettings policies and strategies, using CBL and CHR partnerships, local nomination arrangements and online advertising as appropriate, ensuring that photographs and information provided about the property are an acceptable quality. </li> <li>Carry out appropriate pre-tenancy checks, including an income and expenditure check, to support customers to ensure that they are able to afford the property and referring on for specialist support as appropriate. Take initial rent payments in line with our 'Rent when due' approach, and agree and set up payment plans. Support with on-boarding new customers through the Digital Tenancy Sign Up portal. </li> <li>Make appointments as necessary for viewings, sign ups, turn on and tests, liaising with colleagues in other teams. </li> <li>Maintain accurate customer records, preparing sign up documentation and creating tenancies in the housing management system, and accurate void management records to ensure that reporting is correct, up to date and reliable. Complete and upload the CORE form for all lettings. </li> <li>Establish a positive relationship with new customers, acting as the key point of contact until they have successfully moved in, answering questions and resolving issues to drive high levels of satisfaction with the lettings process. </li> <li>Ensure compliance with Group requirements in Health &amp; Safety, Safeguarding, Equality &amp; Diversity and Data Protection.</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Demonstrable commitment to Our Riverside Way values. </li> <li>Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. </li> <li>A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. </li> <li>Proficient in use of Microsoft Office Suite. </li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li> <li>Proactive approach, able to work flexibly and adapt to changing situations, and to support colleagues to do the same.</li></ul>Desirable <ul> <li>Competence in using Open Housing and Salesforce, or CX (Microsoft Dynamics) and CE.</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Lettings Officer

Job description Contract Terms Contract Type: Full -Time, Permanent Salary: PO2 £42,771 - £45,750 per annum Interview: w/c 20th October 2025 Closing Date: Sunday 5th October 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The role is at the forefront of the prevention of homelessness in the borough. Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families. This is a busy role with competing demands, so you will need to be able to think and work efficiently in a busy environment. You will be a team player who is articulate, organized, and able to work well under pressure delivering first class homeless prevention and assessment services. You will be part of a large team of advisers working across the borough delivering first class homeless prevention and assessment services. About you We need a strong communicator who can work effectively and manage a varied caseload. You will be a self-starter who works well on own initiative and as part of a team. An aspiration to assist in homelessness prevention and ability to work collaboratively with other departments, as you will be joining an experienced team who are passionate about the service they deliver. This role is open to applicants who are graduates or have recently graduated from university. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE609 Housing Needs Officer (1) (1) (2).pdf </li> </ul>

Housing Needs Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager - Part Time Stoke on Trent £23,682 - £24,414 per year 35 hours per week We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service, based in Leek. The main purpose of this role is to encourage residents to maintain their well-being and independence and to support the delivery of high quality, safe and value for money housing management services that meet customer and organisational objectives. The role of Scheme Manager will include: <ul><li>Supporting residents by providing information to promote independence, good health and wellbeing </li><li>Completing mandatory compliance tasks along with health and safety checks </li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed </li><li>Delivering high quality customer service by resolving problems and complaints </li><li>Providing administrative support, including maintaining accurate records in a timely manner </li><li>Completing Sign Ups, Terminations, Settling in Visits</li><li>Covering other schemes as and when required</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths </li><li>Proven experience of working with older people and understanding their individual needs or similar </li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information </li><li>Good interpersonal and customer care skills </li><li>Proficient User of Microsoft applications including Word, Excel and Outlook </li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £23,682 (rising to £24,414 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Housing Assistant (Income) 1x permanent position available with a competitive pay and benefits package including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met. We're looking for a proactive and organised Income Assistant to join our team. You'll support the Income section managing a caseload of rent accounts, contacting tenants about their rent account, how to pay and discussing rent and arrears repayment plans. You will be providing excellent customer service to help residents sustain their tenancies in line with our Income recovery procedure. Key Responsibilities: <ul> <li>Assist with rent collection and arrears management</li> <li>Maintain accurate records and update rent accounts</li> <li>Communicate with tenants via phone, email, and letter</li> <li>Liaise with internal teams and external agencies to support income recovery</li></ul>Reporting to Team Leader, this role is responsible for providing practical and hands on housing management assistance to contract holders to enable them to manage the terms and conditions of their agreements. To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant qualification or equivalent experience. The successful candidate will also require a satisfactory DBS check upon appointment. Please see attached Housing Assistant role profile for the full job description and person specification. Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions. Find out more about us in our Candidate Pack, get a feel for what it's like to work with us, find out what we're looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application. As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you are interested in applying for this role and you've got the skills, experience, and knowledge we are looking for please click apply. Closing date: 9th October 2025. Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

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