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About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp; &nbsp;About you&nbsp;We’re looking for a strategic leader for CIH’s IT and data functions, able to drive the development and implementation of innovative, industry-leading solutions that meet our current and future IT and data needs.&nbsp;In this role you’ll lead the design and delivery of our technical roadmap, digitally transforming our processes to drive our membership and qualifications growth ambitions.&nbsp;You’ll bring a strong understanding of what robust compliance, and security looks like&nbsp;—and a commitment to maintaining the highest standards.You’ll be ambitious in driving continuous improvement across all IT and data activities, recognising the impact that effective IT systems and high-quality data can bring to enable users and key stakeholders to excel in their roles.As an experienced leader of high-performing, specialist teams, you’ll combine a deep technical understanding with strong personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and translating complex ideas in clear, accessible ways.How to applyFor an informal chat about this role, please contact Sue Leppington, Director of finance and central services, on 02476 851735, or email <a href="mailto:sue.leppington@cih.org" target="_blank">sue.leppington@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications:&nbsp;9am 5th January 2026Interviews due to take place:&nbsp;First round interviews 12th/13th January, 2026. &nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Head of IT and data

Job summary Weve transformed the way we help our Independent Reviewing Officers get the best outcomes possible for every child and family we work with. We do this through manageable caseloads, great management support, reflective supervision, continual professional development in a learning environment, and unwavering focus on your wellbeing, so that you can always bring your best self to the children you support. Main duties of the job We are looking for two Independent Reviewing Officers (IRO) who have relevant experience at management level and can support the delivery of a high-quality services to ensure the best outcomes for Oxfordshire Children. The post available is for a generic IRO supporting the full range of Children We Care For. Its a really exciting time to join us! About us As part of our team, you will:Focus on successful outcomes for families using a relational, strengths-based approach. Use motivational interviewing to engage and support children and familiesBe supported with individual supervision to promote your wellbeing and professional development.Hold a manageable caseload as directed by the IRO handbook to ensure that you have the time you need to spend with the children and families you are working with.Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions. Job description Job responsibilities About Us Working together to help Children, young people, and families to thrive. Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. Were seeking the right people who can help us get there while embracing our value of daring to do it differently, as we continue to strive to do better. In our Children, Education, &amp; Families Directorate, we do our very best to help children, young people, and families to thrive. We know the importance of building relationships, empowering people, and building on strengths and this is reflected in our restorative, relational practice approach. Weve been consistently rated as good by Ofsted, but we are not content with that; we are ambitious and want to do even better! Oxfordshire County Council is a financially stable local authority which is committed to investing in Children, Education, and Families, to ensure that we have the resources we need to make a real difference to the families we work with. About the Role Weve transformed the way we help our Independent Reviewing Officers get the best outcomes possible for every child and family we work with. We do this through manageable caseloads, great management support, reflective supervision, continual professional development in a learning environment, and unwavering focus on your wellbeing, so that you can always bring your best self to the children you support. We are looking for two Independent Reviewing Officers (IRO) who have relevant experience at management level and can support the delivery of a high-quality services to ensure the best outcomes for Oxfordshire Children. The post available is for a generic IRO supporting the full range of Children We Care For.Its a really exciting time to join us! As part of our team, you will: <ul> <li>Focus on successful outcomes for families using a relational, strengths-based approach.</li> <li>Use motivational interviewing to engage and support children and families</li> <li>Be supported with individual supervision to promote your wellbeing and professional development.</li> <li>Hold a manageable caseload as directed by the IRO handbook to ensure that you have the time you need to spend with the children and families you are working with.</li> <li>Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions.</li></ul>About you <ul> <li>We would like to hear from you if you are</li></ul><ul> <li>Kind and caring, with an understanding of and respect for individuals qualities, abilities, and diverse backgrounds.</li> <li>Advocating for equality and integrity in all you do.</li> <li>Always learning, with a passion to grow and develop your skills.</li></ul><ul> <li>Willing totake responsibilityand contribute to the delivery of Oxfordshire County Councils vision.</li> <li>Driven to do it differently to embark on a journey of continuous improvement.</li></ul>Rewards and benefits <ul> <li>Competitive salary from£59,008 - £62,422</li> <li>Annual leave starting at 30 days per year (plus bank holidays).</li> <li>A comprehensive Local Government Pension Scheme (LGPS).</li> <li>Flexible working.</li> <li>Employee Assistance Programme including access to health and wellbeing support24 x7.</li> <li>Range of family friendly policies.</li> <li>Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health &amp; leisure activities.</li> <li>Excellent learning and development opportunities.</li> <li>Explore more here</li></ul>Ourcommitmentto:Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitmentto:Guaranteed Interview Schemes As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto:Safeguarding Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitmentto:Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any issues with the application system, please contact: Stuart Jones on 07549 223574 <a href="mailto:stuart.jones2@oxfordshire.gov.uk" target="_blank">stuart.jones2@oxfordshire.gov.uk</a> Job description Job responsibilities About Us Working together to help Children, young people, and families to thrive. Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. Were seeking the right people who can help us get there while embracing our value of daring to do it differently, as we continue to strive to do better. In our Children, Education, &amp; Families Directorate, we do our very best to help children, young people, and families to thrive. We know the importance of building relationships, empowering people, and building on strengths and this is reflected in our restorative, relational practice approach. Weve been consistently rated as good by Ofsted, but we are not content with that; we are ambitious and want to do even better! Oxfordshire County Council is a financially stable local authority which is committed to investing in Children, Education, and Families, to ensure that we have the resources we need to make a real difference to the families we work with. About the Role Weve transformed the way we help our Independent Reviewing Officers get the best outcomes possible for every child and family we work with. We do this through manageable caseloads, great management support, reflective supervision, continual professional development in a learning environment, and unwavering focus on your wellbeing, so that you can always bring your best self to the children you support. We are looking for two Independent Reviewing Officers (IRO) who have relevant experience at management level and can support the delivery of a high-quality services to ensure the best outcomes for Oxfordshire Children. The post available is for a generic IRO supporting the full range of Children We Care For.Its a really exciting time to join us! As part of our team, you will: <ul> <li>Focus on successful outcomes for families using a relational, strengths-based approach.</li> <li>Use motivational interviewing to engage and support children and families</li> <li>Be supported with individual supervision to promote your wellbeing and professional development.</li> <li>Hold a manageable caseload as directed by the IRO handbook to ensure that you have the time you need to spend with the children and families you are working with.</li> <li>Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions.</li></ul>About you <ul> <li>We would like to hear from you if you are</li></ul><ul> <li>Kind and caring, with an understanding of and respect for individuals qualities, abilities, and diverse backgrounds.</li> <li>Advocating for equality and integrity in all you do.</li> <li>Always learning, with a passion to grow and develop your skills.</li></ul><ul> <li>Willing totake responsibilityand contribute to the delivery of Oxfordshire County Councils vision.</li> <li>Driven to do it differently to embark on a journey of continuous improvement.</li></ul>Rewards and benefits <ul> <li>Competitive salary from£59,008 - £62,422</li> <li>Annual leave starting at 30 days per year (plus bank holidays).</li> <li>A comprehensive Local Government Pension Scheme (LGPS).</li> <li>Flexible working.</li> <li>Employee Assistance Programme including access to health and wellbeing support24 x7.</li> <li>Range of family friendly policies.</li> <li>Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health &amp; leisure activities.</li> <li>Excellent learning and development opportunities.</li> <li>Explore more here</li></ul>Ourcommitmentto:Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitmentto:Guaranteed Interview Schemes As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto:Safeguarding Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitmentto:Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any issues with the application system, please contact: Stuart Jones on 07549 223574 <a href="mailto:stuart.jones2@oxfordshire.gov.uk" target="_blank">stuart.jones2@oxfordshire.gov.uk</a> Person Specification General Requirements Essential <ul> <li>Please refer to job description above</li> </ul> Desirable <ul> <li>Please refer to job description above</li> </ul>Person Specification General Requirements Essential <ul> <li>Please refer to job description above</li> </ul> Desirable <ul> <li>Please refer to job description above</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oxfordshire County Council Address Oxford OX1 1ND Employer's website

Independent Reviewing Officer

Location/Work Base: Welshpool &amp; Machynlleth About the role: Working as part of the Homelessness Triage team - as a first point of contact for homeless persons. Responsible for delivering a comprehensive housing options service within an Area Housing Communities Team. Conduct housing assessments, provide practical advice, and develop Personal Housing Plans to prevent homelessness. Act as case manager, liaising with public, private, and voluntary housing providers. Maintain knowledge of the local housing market to offer realistic solutions, secure accommodation when needed, and make decisions in line with legislation and guidance to support households effectively. About you: -Strong communication skills - articulate and confident in both oral and written forms. -Excellent organisational ability - adept at managing administrative and financial tasks with precision and attention to detail. -Relationship builder - passionate about developing and maintaining partnerships across public, private, and voluntary housing sectors. -Resilient under pressure - skilled at multi-tasking, prioritising, and meeting tight deadlines. -Client-focused approach - assertive yet empathetic in guiding clients toward realistic housing solutions. - Commitment to housing solutions - driven to prevent homelessness and secure sustainable accommodation options. What you will do: -Act as Duty Housing Officer as part of the Triage team, responding to street homelessness, assessing vulnerability, and arranging temporary accommodation when required. -Deliver housing options services daily as part of an Area Housing Communities Team, ensuring comprehensive support for clients. -Conduct housing assessments and case management, providing practical advice and liaising with housing providers across public, private, and voluntary sectors. Prevent homelessness and secure accommodation, using Personal Housing Plans, landlord engagement, and proactive interventions to maintain or find suitable housing. -Manage homelessness duties and decisions, ensuring compliance with legislation and guidance while coordinating with internal teams and external partners. -Maintain strong local housing market knowledge, building relationships with landlords, agents, and providers to offer realistic housing solutions. If you have any questions about the role, please contact: <a href="mailto:recruitment@powys.gov.uk" target="_blank">recruitment@powys.gov.uk</a> This position does require an Enhanced DBS check

Housing Options Officer

Post title Temporary Accommodation Officer Post No 44697 Salary Starting from £31,537 to £36,363 p.a. Grade Grade 5 Hours 37 hours per week Place of work Worthing Town Hall Closing date 16th January 2026 Interviews TBC Join Our Team and Make a Real Difference in Your Community! Are you passionate about providing high-quality support to those in need? We are looking for a dedicated and resilient Temporary Accommodation Officer to join our team. In this vital role, you will be on the front line, helping homeless households secure safe and suitable temporary accommodation and supporting them on their journey to a permanent home. This is a challenging but highly rewarding position where you will manage our accommodation portfolio, build key relationships with landlords, and directly assist vulnerable members of our community every day. About the Role: <ul><li>Placing &amp; Supporting Households: You will manage the end-to-end placement of homeless households, conducting suitability assessments and ensuring they are settled into appropriate temporary accommodation. Property Management: You will be responsible for the day-to-day management of our accommodation stock, including Private Sector Leases. This involves conducting regular inspections and liaising with our teams on repairs to ensure all properties are safe and well-maintained.</li><li>Tenancy Management: You will handle all aspects of the tenancy, from signing up new tenants and processing housing benefit claims to managing tenancy breaches.</li><li>Income &amp; Occupancy: A key part of your role will be to work efficiently to minimise void periods.</li><li>Collaborative Working: You will act as a key contact for queries, liaise with internal teams and external support agencies, and participate in a team duty rota to ensure a seamless service.</li></ul>What we're looking for - your behaviours will be key: We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who: <ul><li>Listens actively and truly understands the needs of our customers and partners.</li><li>Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li><li>Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li><li>Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li><li>Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li><li>Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li><li>Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li><li>Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li><li>Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li><li>Reaches sound judgements through careful and systematic evaluation of facts.</li></ul>If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply. The post holder will be subject to a Standard DBS check. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes: <ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks</li><li>Buddy Support Programme</li><li>Flexible working options</li></ul>At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other's contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds. Salary range <ul><li>£31,537 - £36,363 per year</li></ul>

Temporary Accommodation Officer

<ul><li>Job_application_guidance</li><li>Homelessness_Performance_and_Projects_Team_Leader_JD</li></ul>Job Title: Homelessness Performance &amp; Projects Team Leader (OneTeam role) Housing Options Team Full Time - 37 hours per week - 2- year fixed term contract Band 8 - £39,862 - £44,075 (Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) This role is primarily office based - 2 days per week at Brentwood Office, 2 days per week at Rochford Office Closing Date for accepting applications: 16th January 2026 We are seeking an experienced and motivated Performance &amp; Projects Team Leader exciting opportunity to lead and deliver specialist projects that make a real difference in our communities. In this role, you will oversee and deliver key projects, including commissioned services and targeted initiatives addressing domestic abuse, single-person homelessness and rough sleeping. Drive excellence within the homelessness service by implementing robust performance frameworks and reporting mechanisms. Monitor service delivery, evaluate impact, and champion improvement through data-driven insights. You will also need to demonstrate the following: Proven experience in project management and performance monitoring <ul><li>Knowledge or experience in the field of homelessness </li></ul><ul><li>Strong analytical and problem-solving skills, with the ability to turn data into actionable improvements. </li></ul><ul><li>Excellent communication and leadership skills to engage stakeholders and inspire teams. </li></ul><ul><li>Knowledge of housing &amp; homelessness policy, procedures, and legislation. </li></ul><ul><li>A valid driving license and access to a car </li></ul><ul><li>Basic DBS check </li></ul>(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) For an informal discussion please contact Angela Abbott on 01277 312500 Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification. Salary range <ul><li>£39,862 - £44,075 per year</li></ul>

Homelessness Performance and Projects Team Leader

The role Housing with Support ManagerLocation: Clarence Avenue, Lambeth, SW4 8DNSalary: £31,335 - £32,984 (Dependent upon experience)Contract: Full Time Permanent 37.5hrs per weekAre you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day. About this role: Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose. As a Housing with Support Manager, you'll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You'll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive. What You'll Do<ul><li>Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.</li><li>Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.</li><li>Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.</li><li>Support residents to report repairs, address anti-social behaviour, and maintain safe homes.</li><li>Promote independence by signposting to community resources and specialist services.</li><li>Coordinate minor works through our handy person service and liaise with Asset Management for planned works.</li><li>Arrange property adaptations to meet individual needs and maintain suitability.</li></ul>What We're Looking For Essential:<ul><li>Knowledge of legislation relevant to older residents and sheltered housing.</li><li>Understanding of welfare benefits and tenancy rights.</li><li>Experience supporting vulnerable older people with housing and wellbeing needs.</li><li>Excellent communication skills and ability to work independently and as part of a team.</li><li>Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.</li><li>Awareness of safeguarding procedures and local support pathways.</li></ul>Desirable:<ul><li>QCF Diploma or NVQ Level 3 in Health &amp; Social Care or Housing.</li></ul>Personal Attributes<ul><li>Flexible and adaptable to meet customer needs.</li><li>Assertive yet empathetic when dealing with sensitive issues.</li><li>Highly organised with the ability to prioritise and manage workload effectively.</li></ul>Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: <a href="https://view.pagetiger.com/bksiskh/001" target="_blank">https://view.pagetiger.com/bksiskh/001</a>

Housing with Support Manager

The role Location: Hendon - West Thorpe Garden - NW4 2TU Salary: £31,335 - £32,984 (Dependent upon experience) Contract: Full Time Permanent 37.5hrs per week Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day. About this role Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose. As a Sheltered Housing Officer, you'll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You'll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive. What You'll Do<ul><li>Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.</li><li>Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.</li><li>Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.</li><li>Support residents to report repairs, address anti-social behaviour, and maintain safe homes.</li><li>Promote independence by signposting to community resources and specialist services.</li><li>Coordinate minor works through our handy person service and liaise with Asset Management for planned works.</li><li>Arrange property adaptations to meet individual needs and maintain suitability.</li></ul>What We're Looking For Essential:<ul><li>Knowledge of legislation relevant to older residents and sheltered housing.</li><li>Understanding of welfare benefits and tenancy rights.</li><li>Experience supporting vulnerable older people with housing and wellbeing needs.</li><li>Excellent communication skills and ability to work independently and as part of a team.</li><li>Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.</li><li>Awareness of safeguarding procedures and local support pathways.</li></ul>Desirable:<ul><li>QCF Diploma or NVQ Level 3 in Health &amp; Social Care or Housing.</li></ul>Personal Attributes<ul><li>Flexible and adaptable to meet customer needs.</li><li>Assertive yet empathetic when dealing with sensitive issues.</li><li>Highly organised with the ability to prioritise and manage workload effectively.</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring Service, which will include a check of the Adult Barred list, once an offer employment is made. A new check will be completed every three years. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: <a href="https://view.pagetiger.com/bksiskh/001" target="_blank">https://view.pagetiger.com/bksiskh/001</a>

Recovery Coordinator X2 - HRS Location: 590 Seven Sisters Road, London, N15 6HR Working Hours: 37 hours per week. Evening and weekend work maybe required. Contract Type: Permanent Salary: £28,690 - £34,730 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. HRS is currently recruiting for 2 Recovery Coordinator (Full-Time) to join our dedicated team, supporting individuals affected by alcohol misuse. What we do.... HRS offers support to residents of Haringey who are at any stage of their substance use recovery journey. Our mission is to enable others to find the support they need within their local community. We help them to access support services and to build a community of support as they work towards achieving their goals. Our mission is to support people in reducing their drinking, minimising risks, and raising awareness about alcohol dependence. About the role... As a member of the multi disciplinary team, you will be running a variety of peer support groups as well as working with service users one-on-one in order to build their recovery capital and achieve their recovery goals. We aim to help people to build and sustain long-term recovery from addiction and encourage self-efficacy believing that everyone is an expert in themselves, they often need a helping hand on their journey. We are seeking a positive and motivated individuals who have the ability to navigate a fast-paced and challenging client group with a variety of complex needs. Direct substance use knowledge is not essential but preferred, and we encourage applications from those with transferrable skills and experience. Evening and weekend work may be required, which will be rota based depending on service delivery. You will be expected to.. <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.</li><li>Develop and deliver quality programs and packages of work/ psychosocial interventions that meet local need across both group work and one to one formats.</li></ul>To view the full job description please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-16

Recovery Co-Ordinator

Recovery Coordinator X2 - HAGA Location: 590 Seven Sisters Road, London, N15 6HR Working Hours: 37 hours per week. Evening and weekend work maybe required. Contract Type: Permanent Salary: £28,690 - £34,730 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. HAGA is currently recruiting for 2 Recovery Coordinator (Full-Time) to join our dedicated team, supporting individuals affected by alcohol misuse. We have the following opportunities available across HAGA, including: <ul><li>GP Hub Worker</li><li>Non opiate Worker </li></ul>What we do.... HAGA offers support to residents of Haringey who are at any stage of their substance use recovery journey. Our mission is to enable others to find the support they need within their local community. We help them to access support services and to build a community of support as they work towards achieving their goals. Our mission is to support people in reducing their drinking, minimising risks, and raising awareness about alcohol dependence. About the role... As a member of the multi disciplinary team, you will be running a variety of peer support groups as well as working with service users one-on-one in order to build their recovery capital and achieve their recovery goals. We aim to help people to build and sustain long-term recovery from addiction and encourage self-efficacy believing that everyone is an expert in themselves, they often need a helping hand on their journey. We are seeking a positive and motivated individuals who have the ability to navigate a fast-paced and challenging client group with a variety of complex needs. Direct substance use knowledge is not essential but preferred, and we encourage applications from those with transferrable skills and experience. Evening and weekend work may be required, which will be rota based depending on service delivery. You will be expected to.. <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.</li><li>Develop and deliver quality programs and packages of work/ psychosocial interventions that meet local need across both group work and one to one formats.</li></ul>To view the full job description please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2025-12-23

Recovery Coordinator

Supported Housing Partnership Manager (Maternity Cover) Job no: 509587 Work type: Full time, Hybrid Salary: 44,121 Location: Cardiff, Newport, Swansea Categories: Leadership, Housing / Neighbourhoods Job Description: Customer &amp; Community What is great about the role? This is a role where no two days are the same. You'll combine strategic thinking with hands-on problem solving, visiting schemes, supporting your team, and shaping services that make a real difference. You'll have the opportunity to: <ul><li>Lead and inspire a team to deliver excellent housing services</li><li>Influence and develop supported housing partnerships and contracts</li><li>Improve customer experience through innovative and compassionate approaches</li><li>Work closely with multiple stakeholders to shape services for the communities we support</li><li>Make services sustainable, future-focused, and responsive to changing needs</li></ul>If you enjoy solving complex challenges, building strong relationships, and helping others perform at their best, this role offers all of that and more. Where does the role fit in? This role sits within Pobl's housing services and reports to the senior leadership team. You will lead a small team of Supported Housing Partnerships Officers and work closely with colleagues across housing, compliance, safeguarding, and customer accounts. You will also represent Pobl externally, building strong relationships with managing agents, support providers, commissioners, and other multi-agency partners. Although the role is flexible, it is not home-based. You'll spend much of your time visiting schemes, seeing services in action, and meeting partners to understand what's working well and where improvements can be made. You'll be at the heart of ensuring supported housing services are safe, compliant, sustainable, and genuinely focused on the needs of residents. What skills and experience do you need? We know people gain experience in different ways- if you don't tick every box, but feel inspired by this role, we want to hear from you. You'll need: <ul><li>Team leadership experience - able to coach, support, and motivate colleagues to deliver excellent services</li><li>Supported housing knowledge - experience managing services and working with external providers or partners</li><li>Contract management skills - experience with service agreements, leases, or partnership contracts</li><li>People skills - confident negotiator, influencer, and trusted partner across a range of stakeholders</li><li>Clear communicator - able to explain complex information clearly, both verbally and in writing</li><li>Problem solver - able to analyse information, make sound decisions, and take a balanced approach to challenges</li><li>Organised and flexible - can manage competing priorities calmly and effectively</li><li>Inclusive mindset - committed to equality, diversity, and inclusion in all aspects of your work</li></ul>What are the pay and benefits? Time off and Flexibility <ul><li>Based in Cardiff with regular travel in Cardiff and surrounding Local Authorities. Meetings may be held at our Cardiff, Newport or Swansea offices.</li><li>Working days are predominately Monday to Friday days or you can work compressed hours on a 9 day fortnight.</li><li>26 days holiday plus Bank holidays. Rising to 31 days with an extra day for each full year of service.</li><li>Maternity &amp; Adoption Leave: 20 weeks </li><li>Paternity Leave: 3 weeks </li></ul>Money and Pensions <ul><li>The exact salary is £44,121 for a 37 hour, Full time, maternity position until 31st July 2026</li><li>45p per mile for mileage allowance</li><li>Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service. </li><li>3 x Life Cover linked to pension membership </li><li>Saving scheme with competitive interest rate </li><li>Give As You Earn scheme for tax efficient charity donations </li><li>From 1st April 2026 the option to be either weekly or monthly paid. </li></ul>Your Wellbeing <ul><li>Sick Pay, rising with length of service up to 6 months full pay after 4 years. </li><li>Eyecare: Up to £100 reimbursement towards eye tests and glasses. </li><li>Free counselling, coaching, wellbeing team, and OH service to all colleagues </li><li>Annual Health Check </li><li>Health Cash Plan </li></ul>Getting Around <ul><li>Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility) </li><li>Cycle to Work Scheme </li></ul>Your Development <ul><li>Continuous professional training and development </li><li>Leadership development programmes </li><li>Professional memberships needed for your role are reimbursed </li><li>Career coaching </li><li>Support with funding and time for qualifications </li></ul>Perks &amp; Recognition <ul><li>Long Service Awards </li><li>Blue Light Card Eligibility giving discounts at 15,000 brands. </li><li>Colleague Discount platform.</li></ul>FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. How do you apply? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focused cover letter along with a few contact details so that we can get back in touch with you. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact <a href="mailto:group.talent@poblgroup.co.uk" target="_blank">group.talent@poblgroup.co.uk</a> or 0300 3735262 Who are Pobl group? Pobl is a compassionate, authentic, and progressive housing and care and support organisation, providing safe homes, personalised support, and vibrant communities where people can thrive. We listen to our customers, understand their needs, and constantly improve how we deliver services. At Pobl, we are committed to being inclusive, people-focused, and innovative, working together to make a positive difference in the lives of residents and communities every day. Advertised: 23 Dec 2025 GMT Standard Time Applications close: 04 Jan 2026 GMT Standard Time Whatsapp Facebook LinkedIn Email App

Supported Housing Partnership Manager (Maternity Cover)

Company Description Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The vision for our single corporate services is to: <ul><li>Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer. </li><li>Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts. </li><li>Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities. </li><li>Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. </li><li>Improve learning and development opportunities and sharing best practice, upskilling both Trusts. </li><li>Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. </li><li>Build resilience for individuals and our teams. </li></ul>The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. Job Description This post is only open for applications for individuals employed by Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust Band: 4 £27,485 - £30,162 per annum Hours: 37.5 - Full-time Contract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! About the Role As part of the Corporate Services Estates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Qualifications Qualifications: <ul><li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li></ul>Experience: <ul><li>At least one year of experience in the health service or a related field, with a proven track record in accommodation management.</li></ul>Skills: <ul><li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li></ul>Knowledge: <ul><li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li></ul>Additional Information The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and Disability, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.

Accommodation Manager

The Vacancy <ul> <li>Annual salary of £28,506</li> <li>Permanent role</li> <li>Full-time (37 hours), part-time and flexible working patterns available</li> <li>Based in Oldham</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Assessment Date: 21 January 2026 The role The purpose of the role of a Housing Support Worker is to provide a support service to our service users. You will carry out regular support sessions with service users, to ensure that their individual needs are being met. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You will ensure the efficient keeping of appropriate records including case notes, support plans, financial and administrative records. You will also ensure that service users access their full support entitlements, ensuring that housing benefit claims are submitted in a timely manner, and arrears and bad debts actively pursued. The right fit <ul> <li>Have past experience working in a support role and have the ability to assess need and to plan and deliver effective, stimulating and dynamic support.</li> <li>Have strong communication skills - including record keeping, report writing, use of IT and social media platforms.</li> <li>Demonstrate personal organisational skills, manage workloads and meet deadlines.</li> <li>Able to manage risk appropriately and ensure that procedures are followed.</li> <li>You can develop service user, volunteer and community involvement, and work in an enabling way including facilitating group activities.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Housing Support Worker

The Vacancy <ul> <li>Annual salary of £28,506</li> <li>Permanent role</li> <li>Full-time (37 hours), part-time and flexible working patterns available</li> <li>Based in Oldham (Spring Street)</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Assessment Date: 21 January 2026 The role The purpose of the role of a Housing Support Worker is to provide a support service to our service users. You will carry out regular support sessions with service users, to ensure that their individual needs are being met. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You will ensure the efficient keeping of appropriate records including case notes, support plans, financial and administrative records. You will also ensure that service users access their full support entitlements, ensuring that housing benefit claims are submitted in a timely manner, and arrears and bad debts actively pursued. The right fit <ul> <li>Have past experience working in a support role and have the ability to assess need and to plan and deliver effective, stimulating and dynamic support.</li> <li>Have strong communication skills - including record keeping, report writing, use of IT and social media platforms.</li> <li>Demonstrate personal organisational skills, manage workloads and meet deadlines.</li> <li>Able to manage risk appropriately and ensure that procedures are followed.</li> <li>You can develop service user, volunteer and community involvement, and work in an enabling way including facilitating group activities.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

The Vacancy <ul> <li>Annual salary of £28,506</li> <li>Permanent role</li> <li>Full-time (37 hours), part-time and flexible working patterns available</li> <li>Based in Oldham (Rockcliffe Villa)</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Assessment Date: 21 January 2026 The role The purpose of the role of a Housing Support Worker is to provide a support service to our service users. You will carry out regular support sessions with service users, to ensure that their individual needs are being met. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You will ensure the efficient keeping of appropriate records including case notes, support plans, financial and administrative records. You will also ensure that service users access their full support entitlements, ensuring that housing benefit claims are submitted in a timely manner, and arrears and bad debts actively pursued. The right fit <ul> <li>Have past experience working in a support role and have the ability to assess need and to plan and deliver effective, stimulating and dynamic support.</li> <li>Have strong communication skills - including record keeping, report writing, use of IT and social media platforms.</li> <li>Demonstrate personal organisational skills, manage workloads and meet deadlines.</li> <li>Able to manage risk appropriately and ensure that procedures are followed.</li> <li>You can develop service user, volunteer and community involvement, and work in an enabling way including facilitating group activities.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Job summary We are seeking a highly motivated Mental Health Homelessness Senior Psychologist/Psychotherapist The post holder will be part of the Kent and Medway Homelessness Service, which provides screening and assessment of physical and mental health to homeless and vulnerably housed adults in the East Kent area. The post holder will undertake high quality direct (assessment and therapeutic) and indirect (consultative, advisory and evaluative) specialist psychology interventions within the service and taking substantial professional responsibility and exercising autonomous judgement in their professional practice. The post holder will ensure the clinical effectiveness of own practice and of service functioning by undertaking research and development relevant to the service area. The service is based on an outreach model and is delivered through a range of outreach activities and venues ad link with other key health, social and voluntary agencies The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010). Don't wait, apply now! Main duties of the job To participate in regular clinical supervision receiving professional support appropriate to the newly qualified grade and to negotiate further specialist supervision, development and training with the Head of Speciality including training in advanced supervision skills. To work within the Code of Ethics and the relevant professional practice guidelines of the relevant recognised professional body and the professional guidance framework of the Trust. To work within the framework of the policies and procedures of the Trust. To be responsible for the relevant data collection on work activities, as required, and to maintain a high standard of clinical record keeping. To participate fully in supporting the activities of the Psychological Therapies Services within the Trust, Including attending relevant meetings. Be responsible for ensuring a regular process of review is in place to detect incidents that indicate adverse quality of care, and triangulate About us We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together. Job description Job responsibilities To formulate and implement plans of brief psychologically informed treatment or management of clients mental health problems based on a multi-factorial psychological understanding and current evidence-based best practice. To undertake a range of psychological therapeutic interventions, drawing on a range of psychological models and employing a range of modalities (individual, family and group) adapted and tailored to the needs of the individual and the context and the ongoing evaluation of the outcomes of the intervention. To be responsible for providing a specialist psychological perspective in the assessment of service users and their families and contribute specialist psychological advice and support regarding referral decisions for mental health intervention. To contribute highly specialist psychological advice to the multi-disciplinary formulation of appropriate therapeutic approaches or intervention plans, and to be involved in, or oversee specialist psychological aspects of their implementation in collaboration with other staff. To undertake psychologically based risk assessment and risk management for relevant clients and provide advice on the psychological aspects of risk to the Mental Health Homelessness Serviceservice. To consult with and provide specialist psychological guidance to carers and families of service users. To take substantial professional responsibility and exercise autonomous professional judgement with regard to their professional practice. Please refer to the attached job description for the full details on the responsibilities and person specification We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one. Job description Job responsibilities To formulate and implement plans of brief psychologically informed treatment or management of clients mental health problems based on a multi-factorial psychological understanding and current evidence-based best practice. To undertake a range of psychological therapeutic interventions, drawing on a range of psychological models and employing a range of modalities (individual, family and group) adapted and tailored to the needs of the individual and the context and the ongoing evaluation of the outcomes of the intervention. To be responsible for providing a specialist psychological perspective in the assessment of service users and their families and contribute specialist psychological advice and support regarding referral decisions for mental health intervention. To contribute highly specialist psychological advice to the multi-disciplinary formulation of appropriate therapeutic approaches or intervention plans, and to be involved in, or oversee specialist psychological aspects of their implementation in collaboration with other staff. To undertake psychologically based risk assessment and risk management for relevant clients and provide advice on the psychological aspects of risk to the Mental Health Homelessness Serviceservice. To consult with and provide specialist psychological guidance to carers and families of service users. To take substantial professional responsibility and exercise autonomous professional judgement with regard to their professional practice. Please refer to the attached job description for the full details on the responsibilities and person specification We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one. Person Specification Experience Essential <ul> <li>Experience working as a qualified specialist psychologist / psychotherapist for a minimum of one year.</li> <li>Good understanding and knowledge of drug and alcohol problems</li> <li>Professional background in a mental health discipline to at least first-degree level (for example, nursing, psychology, occupational therapy, social work, psychiatric medicine</li> <li>Ability to administer accurately and speedily, complex psychometric text materials.</li> <li>Experience of working in range of mental health settings with a range of levels of disability and full range of age groups</li> </ul> Desirable <ul> <li>Experience of working with homeless clients</li> <li>Postgraduate level knowledge of research methodology, research design and specialist research techniques appropriate for the study of psychotherapeutic process</li> <li>Experience of teaching, training and/or providing clinical supervision</li> <li>Prequalification training and qualifications in research methodology, staff training and/or other fields of applied psychology.</li> <li>High level knowledge of the theory and practice of at least two specialised psychological therapies</li> </ul> Knowledge and Skills Essential <ul> <li>Good honours degree in Psychology. oPost-graduate doctorate in clinical/counselling psychology (or its equivalent) as accredited by the HCPC/BPS. oRelevant specialist training in the skills required for the specialty area. oClinical supervision training for supervision of Doctoral trainees on placement</li> <li>Specialist post graduate training to Masters level or equivalent in a Psychotherapeutic modality (for example CBT or Psychodynamic Psychotherapy) leading to accreditation/registration with UKCP/BABCP or equivalent.</li> <li>Ability to comprehend and communicate verbally and in writing highly complex and sensitive information in a manner appropriate to a range of settings and audiences, including complex highly emotive situations and those with significantly impaired communication capacities.</li> </ul> Desirable <ul> <li>Experience of working in with marginalised groups</li> <li>High level knowledge of the theory and practice of at least two specialised psychological therapies</li> <li>Postgraduate level knowledge of research methodology, research design and specialist research techniques appropriate for the study of psychotherapeutic process</li> </ul> Training and Qualifications and Registration Essential <ul> <li>Post-graduate doctorate in clinical/counselling psychology (or its equivalent) as accredited by the HCPC/BPS.</li> </ul> Desirable <ul> <li>Training in psychometric assessment or equivalent</li> </ul>Person Specification Experience Essential <ul> <li>Experience working as a qualified specialist psychologist / psychotherapist for a minimum of one year.</li> <li>Good understanding and knowledge of drug and alcohol problems</li> <li>Professional background in a mental health discipline to at least first-degree level (for example, nursing, psychology, occupational therapy, social work, psychiatric medicine</li> <li>Ability to administer accurately and speedily, complex psychometric text materials.</li> <li>Experience of working in range of mental health settings with a range of levels of disability and full range of age groups</li> </ul> Desirable <ul> <li>Experience of working with homeless clients</li> <li>Postgraduate level knowledge of research methodology, research design and specialist research techniques appropriate for the study of psychotherapeutic process</li> <li>Experience of teaching, training and/or providing clinical supervision</li> <li>Prequalification training and qualifications in research methodology, staff training and/or other fields of applied psychology.</li> <li>High level knowledge of the theory and practice of at least two specialised psychological therapies</li> </ul> Knowledge and Skills Essential <ul> <li>Good honours degree in Psychology. oPost-graduate doctorate in clinical/counselling psychology (or its equivalent) as accredited by the HCPC/BPS. oRelevant specialist training in the skills required for the specialty area. oClinical supervision training for supervision of Doctoral trainees on placement</li> <li>Specialist post graduate training to Masters level or equivalent in a Psychotherapeutic modality (for example CBT or Psychodynamic Psychotherapy) leading to accreditation/registration with UKCP/BABCP or equivalent.</li> <li>Ability to comprehend and communicate verbally and in writing highly complex and sensitive information in a manner appropriate to a range of settings and audiences, including complex highly emotive situations and those with significantly impaired communication capacities.</li> </ul> Desirable <ul> <li>Experience of working in with marginalised groups</li> <li>High level knowledge of the theory and practice of at least two specialised psychological therapies</li> <li>Postgraduate level knowledge of research methodology, research design and specialist research techniques appropriate for the study of psychotherapeutic process</li> </ul> Training and Qualifications and Registration Essential <ul> <li>Post-graduate doctorate in clinical/counselling psychology (or its equivalent) as accredited by the HCPC/BPS.</li> </ul> Desirable <ul> <li>Training in psychometric assessment or equivalent</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Kent and Medway Mental Health NHS Trust Address Laurel House Old Dover Road Canterbury CT1 3HH Employer's website

Mental Health Homelessness Senior Psychologist/Psychotherapist

Job Introduction The pay range for this role will be £33,699 - £39,152 (pro rata for part time colleagues) We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. You can also find out more about the new terms and conditions that we are introducing on our careers site on: 'More than just a job' brochure The Intensive Housing Management team is responsible for managing all aspects of BCP Council's temporary accommodation portfolio. Placements within temporary accommodation include B&amp;B, Houses in Multiple Occupation (HMO's), Family Hostels and self-contained properties both within council and private rented sectors. This role will be responsible for delivering bespoke and challenging housing management solutions to customers who currently benefit from BCP Council's homelessness services. There is a strong emphasis on working collaboratively with BCP Council's housing partners to support customers recovering from homelessness to achieve positive outcomes. The post sits within BCP Council's Strategic Housing team and focuses on acting to provide safe and well managed property where customers with complex needs can thrive. The post will have a positive impact on the lives of individuals, neighbours and local communities. The successful applicant will work closely with wider teams and partners to resolve housing management issues including maximising use of each property through effectively voids management, oversight of contracted services, effectively dealing with anti-social behaviour and ensuring vulnerabilities are identified and supported. There will be a need to work as part of a multi-agency team, with agencies such as Dorset police, NHS and commissioned support providers. The Ideal Candidate: This is an exciting opportunity to work in a multi-agency environment with our residents and communities to address those issues which are causing the greatest harm . Candidates will have experience of working in a housing related setting dealing with issues which can be complex and challenging. For an informal discussion please contact Anthony Lowe on 07967 581524. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Intensive Housing Management Officer

<ul><li>Final_Service_Charge_Officer_JD_2024.docx__1_</li></ul>Please apply online via the link provided. Job Title: Service Charge Officer Language: UK Company: Job Location: Location: Region: London Country: United Kingdom Organisation: Hackney Council Anonymous Apps &gt; Climate, Homes and Economy Job Number: HCAA02742 Service: Homeownership DBS Required: No Organisation Logo: Hackney Council Salary: per Min Max In Agreement Type: Fixed Term / Secondment Work Pattern: Full Time Contracted Hours: 36 Grade: SO1 SCP Range: £40,404 - £41,637 12 Months Fixed Term / Secondment Opportunity Join our team as a Service Charge Officer! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Are you ready to make a significant impact in your community? Hackney Council is seeking a detail-oriented and proactive Service Charge Officer to join our dedicated Service Charge Team. In this role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, while ensuring that our residents receive top-notch customer service. Your primary responsibilities will include collaborating with colleagues to produce accurate estimated and actual invoices, maintaining the service charge database, and ensuring compliance with relevant legislation. You will be instrumental in collating financial records for property service charges and managing accountancy functions related to billing and recharging. Additionally, you will issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes, and legal challenges. We are looking for candidates with extensive knowledge of leasehold management and financial processes, including preparation of annual property accounts and an understanding of S20 consultation processes. Strong analytical skills, attention to detail, and proficiency in Microsoft Excel and Google Suite are essential. Your ability to communicate effectively with a wide range of stakeholders will be key to your success in this role. As part of our team, you will contribute to the continuous improvement of our Homeownership Services, prepare performance reports, and assist with budget monitoring. You will also have the opportunity to engage with residents and stakeholders through meetings and inspections, ensuring that we maintain high standards of service. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 20 January 2026 (22:59) Interview and assessment date: W/C 02 February 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a> Salary range <ul><li>£40,404 - £41,637 per year</li></ul>

Service Charge Officer

Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in supported housing? With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen The Gateway provides short-term supported accommodation for single people over 18 years who are homeless or at risk of homelessness. The Supported Housing Officer role has two clear purposes - the delivery of intensive housing management and delivery of person-centred support. Position: Supported Housing Officer Salary: £36,149 Work Pattern: Full Time, 37 hours per week, 8.00am-8.00pm on a rota basis Location: Scheme Based, The Gateway, Hillfields, Coventry, CV1 5TU Key Responsibilities: <ul> <li>Work with residents to develop financial, life and tenancy skills, increase resilience and confidence, and promote independence</li> <li>Prevent homelessness, sustain accommodation, and support residents in achieving positive move-on opportunities into independent accommodation to improve their life chances and build a foundation for life</li> <li>Demonstrate excellent communication, negotiation and interpersonal skills, enabling you to build positive professional relationships with residents and partner agencies</li> <li>Work collaboratively to provide holistic support and promote resident engagement and wellbeing</li></ul>Qualifications and experience: <ul> <li>Experience of working with vulnerable adults in a community setting or supported housing.</li> <li>Have previous experience in Housing Management and Support</li> <li>CIH Level 3 or willingness to undertake qualification</li> <li>Empathetic, positive, optimistic and solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues.</li></ul>Manager's Quote: "You will work as part of a passionate and driven team, in partnership with other relevant services, to provide holistic support to residents. You will encourage engagement by developing supportive relationships, with the aim of helping residents become tenancy ready and able to move on into independent accommodation". We will be an employer of choice and invest in our people We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do. What We Offer: <ul> <li>Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.</li> <li>Professional Growth: Opportunities for continuous learning and career advancement.</li> <li>Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.</li></ul>Benefits: <ul> <li>Annual Leave: Annual leave starts at 26 days per year plus bank holidays</li> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li> <li>Enhanced family leave (maternity, paternity and adoption)</li> <li>Organisational sick pay</li> <li>Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match</li> <li>Competitive Salary: We offer a competitive compensation package.</li> <li>Health and Wellness: Comprehensive health insurance and wellness programs.</li> <li>Work-Life Balance: Flexible working hours and generous leave policies.</li> <li>Employee Development: Access to training programs and career development resources.</li></ul>Find out more here: Citizen | Benefits Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation insupported housing. We will work together as one team and embrace our Citizen values. Stay Connected: Follow us onProfile / X, Citizen | FacebookandInstragram - Citizento stay updated on our latest news and opportunities. This post is subject to a Enhanced DBS check (Disclosure and Barring Service). Closing date: 8th January 2026 Interview date: 20th January 2026 We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process. Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. <ul> <li>Proud Corporate Member of WISH - The Network for Women Working in Social Housing</li> <li>Citizen Housing is a Disability Confident Employer</li> <li>Official Accredited Living Wage Employer</li></ul>

Supported Housing Officer

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>About You <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Desirable <ul><li>Evidence of change management delivery</li><li>Knowledge of Landlord/Tenant Legislation</li></ul>Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to <a href="mailto:AskHR@greystar.com" target="_blank">AskHR@greystar.com</a>.

Community Manager

Job description Contract terms Starting salary: PO1 (£40,182 - £42,060) Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type: Permanent Closing date: Sunday, 11th January 2026 at 23:59 Expected interview date: W/C 29th January 2026 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The Service Charge Officer role at Haringey Council is a critical position responsible for calculating accurate and transparent service charges for our leaseholders and providing an excellent customer service. You will play a key role in achieving the Homeownership Teams targets and this position offers an excellent opportunity to contribute to the overall efficiency and success of the organisation. This role provides a platform for personal growth and development, as you'll have the opportunity to refine your leasehold knowledge and expand your professional horizons in a supportive and collaborative environment. About the team The Leasehold Service Charge Team is part of our Homeownership Team which delivers services to around 5000 leaseholders. There are four specialist teams managing RTB, service charges, section 20 and Income collection. We emphasise teamwork, attention to detail, and effective communication. About you We are seeking a customer focused individual with a strong drive to excel in their performance. The ideal candidate will be experienced in leasehold service charges and have excellent customer service skills. They will demonstrate impeccable written and verbal communication skills, consistently upholding a standard of professionalism in all interactions. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> Service Charge Officer - Job Description.pdf </li> </ul>

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Farnborough- Covering Shaftesbury Court and Bourne Court £26,643 - £27,467 per year 37.5 hours per week Part time hours will be considered We have an exciting opportunity for a Scheme Manager to join our Housing team in Farnborough covering two sites (Shaftesbury Court and Bourne Court). You will be responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives</li><li>Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Encouraging residents to organise and get involved in activities </li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Occasional travel may be requirement of the role; therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £26,643 per annum (rising to £27,467 per annum after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 6 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Tangmere Court - Manchester £25,374 per year (pro rata) 37.5 hours per week - Monday to Friday 8.30am to 4.00pm Temporary position for up to 6 months We have an opportunity for a Scheme Manager to join our team based in South Manchester, primarily Whalley Range and Chorlton areas with travel across the region to provide cover for other Scheme Managers. You will be responsible for providing a high quality housing management service which will include providing tenancy advice, following communal repairs and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and is aware of safeguarding concerns. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Promoting independent living and sign posting to appropriate agencies</li><li>Encouraging residents to organise and get involved in activities</li><li>Completing mandatory compliance tasks along with health and safety checks</li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed</li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Providing cover at schemes in the region for other Scheme Managers</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines</li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts</li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£25,374 per annum (pro rata)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 6 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Recovery Coordinator - New Vision Bradford Location: 30 Manningham Lane, Bradford BD1 3DN Working Hours: 37 hours per week Contract Type: Permanent Salary: £25,110 - £32,090 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role The role of a Recovery Coordinator is to manage a caseload, devising, implementing, and reviewing ongoing recovery plans and treatment. liaising with the full range of workers and skills within the team, including family members and significant others as appropriate. You will help set goals in recovery and help people achieve their goals, in a safe and supportive way. What You'll Do Recovery coordination is a diverse and rewarding role, which includes key duties such as: <ul><li>Facilitate and promote individuals progression from initial engagement, through structured treatment, to self-sustained recovery.</li><li>Manage an adult caseload of alcohol dependent clients.</li><li>Devising, implementing and reviewing ongoing recovery and treatment plans.</li><li>Reduce alcohol-related harm to individuals and to the wider community. </li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals.</li><li>Scripting.</li></ul>To Succeed in This Role, You'll Need: <ul><li>Experience of working with people with alcohol and/or drug problems and/or people with complex and multiple needs.</li><li>A Health and Social Care NVQ or equivalent</li><li>A driving licence and having access to a vehicle would be desirable but not essential.</li></ul>To view the full job description and person specification, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-12

Are you passionate about making a difference in the community? Join our dynamic Housing Advisory Service team as a Housing Caseworker. You will play a crucial role in providing support, guidance, and advice to households seeking assistance. This role involves working across different locations to meet the needs of the service. Key Responsibilities: - Deliver high-quality housing options, advice, and homeless prevention casework in line with the Housing Act 1996 (as amended). - Support households through applications under Part VII of the Housing Act 1996, including attending court to assist with possession proceedings. - Make informed decisions in line with statutory duties and provide support under Section 17 of the Children Act 1989 when necessary. - Conduct home visits to confirm homelessness, inspect housing conditions, and verify household circumstances. - Liaise with Property and Procurement to secure accommodation and recommend access to other accommodation schemes. - Interpret and explain complex legal matters to tenants, landlords, and other interested parties. - Provide advocacy for applicants in court and support around claiming benefits. What We're Looking For: - Experience in handling homelessness applications and making decisions in accordance with the Housing Act 1996. - Strong case management skills with the ability to plan, prioritise, and communicate effectively with customers. - Excellent interpersonal skills to handle complex enquiries and complaints tactfully. - Ability to work both independently and as part of a team. - Proficiency in using IT databases to manage information effectively. Why Join Us? - Be part of a team dedicated to preventing homelessness and improving housing conditions. - Work collaboratively with various departments and external agencies. - Opportunity to make a real impact in the community. - Supportive work environment with opportunities for professional development Contact details: If you would like to know more about the role, please contact <a href="mailto:Violet.Mukungu@Enfield.gov.uk" target="_blank">Violet.Mukungu@Enfield.gov.uk</a> and <a href="mailto:Rebecca.Porthouse@Enfield.gov.uk" target="_blank">Rebecca.Porthouse@Enfield.gov.uk</a> for an informal discussion. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: - An excellent pension through the Local Government Pension Scheme (LGPS). - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. - A blend of remote and office based working for most roles. - Interest free season ticket loan repayable over three or ten months. - Career development and learning experiences from a range of training courses and learning methods. - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. - Health and leisure discounts and tax-free bikes for work. - 1 month paid sabbatical for Children's Social Workers We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Housing Caseworker

Salary Range: £28,000 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Nottingham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

236 Community and customer services Jobs