232 Community and customer services Jobs in England

Scheme Manager - Adult Homelessness Services
Location: St Albans (Martin House & Hatfield Road)
Hours: 37.5 per week (rota)
Salary: £34,320 per annum

Lead with purpose and make a difference
We're seeking a compassionate Scheme Manager to lead our adult homelessness services, supporting individuals to rebuild their lives in safe, inclusive environments.

About the role
You will manage two supported housing schemes:

• Martin House: 16 self-contained flats for adults with support needs, focused on independence and recovery
• Hatfield Road: 5-bed shared HMO for men with lower support needs

You will ensure both services are safe, compliant and deliver high-quality, person-centred, trauma-informed support.

Key responsibilities

• Provide overall leadership, ensuring services reflect our values: Empower, Respect, Inclusion, Compassion and Collaboration
• Support residents to build independence and access services
• Lead, supervise and develop staff, managing rotas and performance
• Maintain high standards in safeguarding, housing management and service delivery
• Build strong partnerships with local authorities and external agencies
• Oversee referrals, voids, incidents and continuous improvement

About you

• Experience in homelessness, supported housing or similar
• Strong leadership and people management skills
• Knowledge of safeguarding, housing and complex needs
• Prior Management experience a bonus

Why join us?

• 33 days annual leave (rising with service)
• £34,320 per annum with performance bonus's
• Monthly attendance bonus
• Pension, life assurance and bonus opportunities
• Training, wellbeing support and Blue Light discounts

Subject to DBS, references, right to work and medical checks. We are an Equal Opportunities & Disability Confident Employer.

We will shortlist applicants on an ongoing basis and may close the advert early.