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Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager London £22,604 - £23,793 per year 30 hours per week - Monday to Friday We have an opportunity for two Scheme Managers to join our Housing Operations team, based in London. The role is mainly lone working on site in the allocated schemes, but the role requires flexibility to cover other schemes at times also both solo and to support colleagues. This role is supported and line managed by a Housing Officer who then reports to the Area Manager for Independent Living London. One position will cover Linden Gate House and John Kirk House The second position will cover Shaftesbury House and Melbourne House The role of Scheme Manager will include: <ul><li>Provide administrative support for the delivery of high quality and value for money housing services</li><li>Assist with part of the lettings process including sign-ups, viewings, pre-void inspections and key management</li><li>Conduct compliance checks and scheme inspections to ensure health and safety regulations are met</li><li>Maintain accurate records and manage extensive computer work efficiently</li><li>Liaise with external organisations such as Care and Support Agencies and Adult Social Services concerning additional support requirements/safeguarding referrals</li><li>Liaise with internal teams to deliver an efficient customer first service</li><li>Identify and report potential repairs or faults at the scheme and monitor to completion</li><li>Effectively manage anti-social behaviour caused by dementia needs, complex needs etc, which may include gathering relevant information to support this and manage the complaint process for the service area</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Excellent interpersonal and customer service skills to build strong relationships</li><li>Strong time management skills and the ability to work independently in a fast-paced environment</li><li>Proficiency in Microsoft Office (Word, Excel and Outlook)</li><li>Travel required to support colleagues and respond to needs of the business</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£22,604 per annum (rising to £23,793 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £28,255 based on 37.5 hours per week rising to £29,742 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 27 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant West Kent team. We have an exciting opportunity for an Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: West Kent Hours: 37.5 per week (full time) Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by alcohol use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 28/10/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:R.HoughtonJudge@cgl.org.uk" target="_blank">R.HoughtonJudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a permanent House Manager to join our team at our Foxmead Court development based in Storrington, West Sussex. Built in 2014, Foxmead Court is a Retirement Living development that consists of 31 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Salary £17,908.61 per annum, plus benefits Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

This advert is for two full time vacancies and 1 part time vacancy of 26 hours per week. Please identify on your application which post you are interested in. This is a unique opportunity to join our established temporary accommodation and floating support team. The vacancies have arisen due to staff promotion, and we have a strong senior support team to instil experience in some new officers on the team. Successful candidates will have experience of having delivered support previously ideally in a homelessness setting, however this is not essential, housing and homelessness knowledge can be provided through training. Applicants will need to be able to demonstrate strong organisational skills and a genuine drive to support and motivate people to support themselves. The roles are based in our temporary accommodation units across the borough; you will need to have a full driving licence and a car to facilitate travel; expenses will be covered. The Council offer 26 days a year annual leave rising to 31 after 5 years of service; the Council have a good pension scheme with 23% employer contributions and also a flexible working policy. You will be confident in lone working and have the ability to pull together as part of a team. Any further questions about the positions please contact <a href="mailto:vicky.rhodes@cheshireeast.gov.uk" target="_blank">vicky.rhodes@cheshireeast.gov.uk</a> The successful applicants will work in a small team to deliver support to people in tenancies and temporary homelessness accommodation. To ensure that our temporary accommodation and prevention duties are delivered through a supportive structure. This will be achieved by supporting individuals and families affected by homelessness to achieve and sustain accommodation. PRINCIPAL RESPONSIBILITIES <ol> <li>Provide support - Act as a support worker to a caseload of households, working with them, their other support agencies, accommodation providers and other relevant persons to enable them to settle in, to sustain and where required to promptly move on from accommodation. The households will be based in Cheshire East's temporary accommodation, private tenancies and/ or in social housing tenancies. Supporting tenants/ residents with initial sign up, support planning, set up of bills and benefits and overcoming barriers to sustained accommodation.</li> <li>Record keeping - Ensure that support is recorded, and reviewed, using prescribed support planning techniques; linking in with support services or signposting to appropriate agencies for specialist advice, aiming to sustain accommodation of facilitate timely and planned move on.</li> <li>Income maximisation - Access appropriate funding/ benefits for households in service to ensure that their accommodation is sustained and maintained to a good standard.</li> <li>Multi-agency working - Ensure there is a multi-agency approach to complex cases where the customers support needs are high.</li> <li>Attention to detail - Ensure that the quality of support and recording of support is sound and feeds into investigations and assessments for homelessness applications and discharge of duties in accordance with current legislation.</li> <li>Promote independence - Through support and a multi-agency approach, ensure that households are enabled to achieve independence and receive a good level of physical, emotional, social, and intellectual support. Whilst continually assessing and reviewing risks to yourself, other agencies, other people in the household.</li> <li>Provide tailored support - Adapt to household needs and ensure that the level and frequency of support is appropriate and meets the needs of households in service.</li> <li>Landlord/ provider negotiation - Negotiate with accommodation providers to sustain failing tenancies and work with tenants/ residents to ensure affordability of living expenses, utilities, rent, service charges and other expenditure buy maximising income and facilitating access to benefits.</li> <li>To undertake any other duties as assigned by the Housing Options and Homechoice Manager, within the competence of the post holder and appropriate to the grade.</li> </ol>

Housing Support Officer

Accommodation Assistant Location: Retallack Resort &amp; Spa, Cornwall Salary: £12.21 per hour- Paid Weekly Hours of work: Seasonal contract- Variable hours- Flexible around school hours! Sunday cleaners also required. Who we are? We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Discounts on Away Resorts Holidays for you and your Family and Friends</li><li>On Park Discounts</li><li>Awards and Recognition </li><li>Team Events</li><li>Employee Assistance Program</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Community Engagement Officer Role Responsibility An exciting opportunity has opened up to work within the Road Safety and Active Travel Group (RSATG). We are looking to appoint an organised and proactive Community Engagement Officer (CEO) to work within the East Kent Highway Improvements team. You will be representing KCC in the community and will be expected to deliver excellent customer service to the residents of Kent. Leading on correspondence with elected Kent County Council Members and local councillors you will need to be an excellent communicator and record keeper. The role forms part of a cross-cutting team to investigate, design and deliver highway improvement schemes particularly combined member grant schemes, parish and community led schemes and small works orders with our term contractor. Key aspects of the role will be to support engineers and project managers in the team by triaging enquiries, managing communications with local councillors and keeping records up to date of any discussions with elected officials. The post holder will be required to help respond to customer enquiries and support other members of the team with delivery of crash remedial and local transport plan (LTP) schemes in Kent. There is a requirement to present traffic schemes and casualty reduction in a positive light to the public and of course our internal customers and members. The role requires strong communication skills, a high level of professionalism and the ability to work closely with other team members to ensure customer response deadlines are met. The role will be a full-time position on a 37 hours per week contract (Mon-Fri). Candidates would be able to utilise hybrid working with a mixture of working from home and the office. The office base would be either the Ashford or Aylesford KCC Depot which can be agreed with the successful candidate. This role is subject to holding a Full UK Driving Licence - The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. Contact Details For further information, please contact: Wendy Boorman 03000 413539 Jennie Watson 03000 413863 About the Company Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Community Engagement Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Huntington Full Time Hours: 22.5 per week Full Time Salary Range: £27,861.26- £32,002.35* Contract: Fixed Term contract until 31st March 2026. *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Support service users from point of entry into the service and through their treatment/recovery journey </li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate </li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model </li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment </li><li>Proactively follow up with service users that miss appointments to increase opportunity of engagement </li><li>Contribute to risk management processes, including prison ACCT process as appropriate </li><li>Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.</li></ul>What We Offer: <ul><li>25 days of holiday (+ bank holidays), with annual increases for first five years.</li><li>Paid 'Wellness' hour each week, access to a 'Wellness' hub, and Employee Assist Programme.</li><li>Contributory pension scheme.</li><li>Attractive benefits, including discounts on shopping, cinema, holidays, and more.</li><li>A supportive team environment with training, career development, and progression opportunities.</li><li>Refer a Friend voucher scheme.</li></ul>We encourage you to ensure that your application clearly demonstrates how you meet the essential criteria, as this will be key in our shortlisting process. If this role resonates with you, we would love to hear from you. Join us and be part of a team that's making a real difference every day. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: louise page | <a href="mailto:louise.page@cgl.org.uk" target="_blank">louise.page@cgl.org.uk</a> | 07884413004 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. We're looking for a Drug &amp; Alcohol Worker to join our busy and vibrant Central and West Team in Birmingham. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Central and West Hub, 255 Hospital Street, Birmingham, B19 2YF. Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26- £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive in vouchers if candidate is successful</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Belinda Hayer | <a href="mailto:Belinda.Hayer@cgl.org.uk" target="_blank">Belinda.Hayer@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Join our dedicated Care Team providing high-quality care to individuals as an Independent Living Assistant, Waking Night at Charles Clore Court, Southcote, Reading. Providing night support to vulnerable adults as and when required. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About us and the role: Applicants must have the right to work in the UK - Sponsorship not available.The working pattern is working waking night shifts: Week 1 - Wednesday and Thursday Week 2 - Friday and Saturday Night shift hours are 9.45pm to 7.00am. You will have experience in working in care or support setting, treating our service users with dignity and respect whilst meeting their individual care needs, including support with personal care. As a lone worker you will have the responsibility to ensure that any urgent care or building matters are attended to and you must have the skills to evaluate risks and devise strategies to mitigate and handle them effectively. We are a Domiciliary Care service registered with CQC whose aims are to provide high quality support to adults regardless of gender, race, religion or sexual orientation. The Team provides service users with opportunities to maintain their independence, build positive relationships and be empowered to make informed choices, within a person-centred approach. You will be able to demonstrate:<ul> <li>Good general education, to include good literacy skills</li> <li>NVQ2/QCF Level 2 Diploma in Care and Promoting Independence or commitment to achieving this</li> <li>A commitment to delivering Person Centred Support to a range of individuals</li> <li>Able to relate to service users and meet their needs, with a sense of understanding, patience, respect and dignity</li> <li>Ability to undertake manual handling tasks</li> <li>Ability to work effectively as part of a team as well as on own initiative</li> <li>Ability to communicate effectively both written and verbally</li> <li>Ability to be self-motivating</li> <li>Basic Microsoft IT skills, ability to read/check emails etc.</li> </ul>Progression through the full salary range is dependent on attaining the relevant QCF qualification. You will also demonstrate a commitment to anti oppressive practice along with a flexible attitude to travelling around and working in the local area. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer:We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave.</li> <li>A wide range of flexible working opportunities</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax.</li> </ul>For an informal discussion about the Waking Night Independent Living Assistant post, please contact Jennie Hughes (Staff Resource Officer) on 07738 916 712 - <a href="mailto:jennie.hughes@reading.gov.uk" target="_blank">jennie.hughes@reading.gov.uk</a>Closing Date: Monday 27th October 2025 Interviews: TBC Interviews will be face to face at Charles Clore Court, 139 Appleford Road, Reading, RG30 3NT. Teams interviews are not available.

Waking Night Independent Living Assistant - Charles Clore Court

Company Description Community Links is a hub tackling health and social inequality in East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making. We are proud to be part of Catch22. Catch22 is a social business which design and delivers services that build resilience and aspiration in people and communities. We believe that people can thrive when they have a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. If you share our values and commitment to transforming people's lives, get in touch! Job Description A full job description can be accessed here. Community Links is embarking on an exciting new chapter. With funding secured to deliver a pilot over the next 12 months, we are committed to building a vibrant new team dedicated to shaping place-based, community-driven support across East London. As the Community Engagement Manager, you will lead this newly formed team, providing vision, direction, and energy to ensure our initiatives are genuinely co-designed with residents, local organisations, and partners. Your leadership will be central to fostering safety, belonging, and agency for everyone within our communities, both within Community Links' walls and throughout Newham. In your role as Community Engagement Manager, you will champion the empowerment of local voices and ensure the community is directly involved in decision-making. By supporting and resourcing community-led programmes, you will help establish Community Links as a true hub: a space where residents access meaningful opportunities, strengthen social ties, and help build a resilient, inclusive neighbourhood for all. Qualifications The person specification setting out the essential and desirable qualifications, experience, knowledge, and skills and abilities can be found here. Additional Information Place of work: Community Links offices (105 Barking Road) and within the wider and immediate community / borough. Hours of work: Part-time, Permanent, 18.5 hours per week (0.5FTE) Salary/Grade: £22,875 per annum pro rata (£45,750 FTE) / People Manager Reports to: Facilities Manager Level of screening: Enhanced DBS *This role is subject to an Enhanced DBS check. *In part, this is a community-based role, with travel across various delivery and sites across London. Remote working: Please note, in the main, remote working does not apply to this role. Benefits: <ul><li>28 days annual leave (pro rata for part time staff) + bank holidays, rising to 33 days with service.</li><li>Pension scheme with matching contributions of up to 4%.</li><li>Discounted shopping opportunities.</li></ul>See the benefits of working for Catch22 here. Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Community Engagement Manager

Job Description We're excited to offer a new opportunity for a Resident Liaison Officer to join our Building Safety Team in London. This full-time, permanent role is focused on project delivery and will involve a flexible working approach-spending time both in our London office and on-site nationwide, depending on the phase of each project. About the role As Resident Liaison Officer, you'll play a pivotal role in managing relationships between residents, colleagues, and contractors throughout the delivery of key building safety works-including investigations, remediation, and installations. You'll ensure residents are fully informed and consulted before, during, and after works, and that their feedback is actively incorporated into project planning and execution. Your ability to communicate clearly and empathetically will help build trust and transparency around building safety initiatives. Travel will be a key part of this role, so you will need a full UK driving licence and access to your own car. What we're looking for We're a customer-first organisation, where how we work matters just as much as what we deliver. We're looking for someone who brings not only experience but also a collaborative mindset and excellent communication skills. You should be able to demonstrate: <ul><li>Proven ability to manage resident relationships and communications</li><li>Strong oral and written communication skills</li><li>Ability to build and maintain effective relationships</li><li>Experience working with resident panels, customer groups, or external agencies-ideally within Residential Social Landlords</li><li>A proactive approach to customer service</li><li>Confidence in influencing and negotiating with stakeholders</li><li>High attention to detail and accurate record-keeping for audit purposes</li><li>Ability to manage pressure and meet deadlines</li><li>Budget management and cost control experience</li><li>Skilled in handling complaints and customer feedback collaboratively</li><li>Understanding of social housing legislation and tenancy management</li><li>Awareness of health &amp; safety legislation and policy</li></ul>To learn more about the key responsibilities of the role and make sure you meet the essential criteria, please take a look at the role profile. Please apply with a CV and personal statement outlining how your skills, knowledge and experience meet the essential criteria in the role profile. Interviews will be conducted in person at our Euston Road premises on Monday, 4th November. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

At Axis CLC, we believe in growing talent, investing in people, and building stronger communities. We are proud to support critical UK infrastructure and are now looking for an experienced, compassionate and proactive Resident Liaison Officer to join our team and help us deliver projects that truly respect and support the communities we serve. The Role As a Resident Liaison Officer (RLO), you'll be the bridge between our site teams and residents, ensuring that communication is clear, respectful, and inclusive. You'll play a key role in supporting residents-especially those who are vulnerable or living with dementia-throughout the planned works programme. Responsibilities <ul> <li>Serve as the primary point of contact for residents during planned maintenance and refurbishment works</li> <li>Arrange and attend resident consultation meetings and pre-start visits</li> <li>Provide clear, empathetic updates on project progress, schedules, and access requirements</li> <li>Handle complaints and concerns with sensitivity and professionalism</li> <li>Maintain accurate records of resident interactions and feedback</li> <li>Support vulnerable residents, including those with dementia, ensuring their needs are understood and accommodated</li> <li>Collaborate with site managers, operatives, and client representatives to ensure smooth delivery and minimal disruption</li></ul>About You <ul> <li>Previous experience in a Resident Liaison, specfically in Kitchen, Bathroom and Painting projects within social housing or construction is essential.</li> <li>Demonstrated empathy and understanding when working with vulnerable individuals.</li> <li>Awareness of dementia-related challenges and experience supporting residents with cognitive impairments.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong organisational abilities and attention to detail.</li> <li>A proactive, solution-focused approach.</li> <li>Full UK driving licence (essential).</li></ul>What we offer <ul> <li>A chance to make a real impact in shaping careers.</li> <li>A supportive and inclusive workplace where innovation is encouraged.</li> <li>Opportunities to grow and develop in a forward-thinking business.</li> <li>Annual Holiday: 25 days + bank holidays</li> <li>Access to Perkbox, from free coffees and cinema tickets to trips away and much more</li> <li>Volunteer day; paid yearly volunteer days for a worthy cause</li></ul>At Axis CLC, we are proud to be an equal opportunities employer, committed to building a workforce that reflects the diversity of the communities we serve. If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent. Ready to lead the future of skills development? Apply now and help us shape tomorrow's talent today! Please note we do not require any agency support, any unsolicited CVs will be considered as a gift.

Salary: £34,498 to £40,070 per annum Location: March - Beacon House Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties predominantly based in and around the Cambridge area and covering the East region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Closing Date: Sunday 26th October 2025 at midnight Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in March. Candidates will be expected to work from the office at least one day per week. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Neighbourhood Response Officer

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 81877 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Inhabit Hotels Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired. With Paddington and Bayswater on our doorsteps, we'll also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; it's a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in people's lives, particularly by creating job opportunities. Role Overview The House Manager manages Heads of Departments directly and leads the wider hotel team, overseeing all aspects of running a hotel, including but not limited to Guest Experience from pre-arrival to post-departure service, Events, Health &amp; Safety, P&amp;L, Compliance, Training, Maintenance, Projects, Commercial Performance, and Reputation Management. House Manager holds responsibility for the health, safety, and welfare of employees, guests, and visitors of the hotel. House Manager ensures licence, award and insurance agreements are respected, adequate procedures, trainings are in place and responsibilities are clearly defined. KEY RESPONSIBILITIES Team &amp; Operations Management • Discipline and a high degree of care are always shown towards guests. • Staffing levels are aligned to business needs and adjusted as required. • Team member rotas, holidays, hours, and attendance are effectively managed and communicated to Payroll. • Headcount changes are made in a timely manner to ensure consistent service delivery and cost control. • Underperformance is addressed promptly and in line with HR procedures. • High-performing team members are recognised and encouraged to grow within the business. • All team members represent the property's values when interacting with guests and colleagues. • Starters, leavers, and payroll changes are processed accurately and in accordance with deadlines. • Payroll is updated with relevant changes in line with agreed schedules. • Wage queries are resolved swiftly, and discrepancies are investigated and corrected promptly. • Annual appraisals and probation reviews are carried out on time and to the required standard. • Shift leaders are trained to conduct performance reviews and provided with ongoing coaching. • The quality and consistency of all performance reviews are regularly monitored. • All team members receive constructive and high-quality feedback on their performance. • Performance at all levels is appropriately managed, with necessary actions taken when required. • Daily operations meetings are conducted on time and run effectively. • A monthly schedule of team communication meetings is published and well attended. • Team members are kept informed of daily, departmental, and wider business updates. • Positive working relationships are encouraged and maintained across all departments. Training &amp; Development • Acts as a role model for the team, demonstrating high standards of behaviour, communication, and guest service. • Coaches, mentors, and supports team members to perform at their best. • Ensures all new team members complete a thorough departmental induction and any required training. • Maintains accurate and up-to-date training records. • Ensures all Standard Operating Procedures (SOPs) are current and aligned with operational standards. • Facilitates and supports daily briefings and ongoing training sessions. • Service training manuals are regularly reviewed, updated, and used to support team learning. • New team members are signed off before being scheduled to work without supervision. • Provides timely, constructive feedback to direct reports and other team members when appropriate. • Actively gathers guest feedback to assess and improve training effectiveness. • Uses feedback to drive service improvements and team development. • Works with relevant internal departments (e.g. L&amp;D, Guest Experience) to support training programmes and upskilling. Service Quality • Ensures guest needs are anticipated, and appropriate arrangements are made to meet those needs. • Maintains personal contact with key guests to develop strong, positive relationships. • Oversees arrival, departure, and long-stay guest planning with hotel teams to ensure smooth execution. • Drives efforts across to enhance guest experiences and exceed expectations. • Actively encourages and facilitates the collection of guest feedback. • Oversees the handling of guest complaints, ensures thorough investigations are conducted, shares learnings with the team, and implements measures to prevent recurrence. • Ensures guest complaints are resolved appropriately and in a timely manner, with a focus on root-cause analysis and service recovery. Reputation Management • Maintains an effective presence during peak business times, high footfall periods, and at any opportunity to build quality connections with guests. • Demonstrates strong attention to detail regarding the overall presentation, both internally and externally. • Oversees guest response management and ensures action plans are developed and implemented to enhance guest experience and overall reputation. Health &amp; Safety • Ensures all properties comply with the Health and Safety at Work etc. Act 1974 and all other applicable UK Health &amp; Safety and Fire Safety legislation, including but not limited to the Workplace (Health, Safety and Welfare) Regulations, Manual Handling Regulations, First Aid at Work Regulations, Personal Protective Equipment at Work Regulations, and the Regulatory Reform (Fire Safety) Order 2005. • Ensures suitable and sufficient Health &amp; Safety policies, procedures, training, and safe systems of work are implemented across all hotels, in areas including but not limited to fire safety, food safety, asbestos management, and Legionella control. • Regularly reviews the Health &amp; Safety management systems at each property and ensures accurate health and fire safety records are maintained. • Monitors and implements changes to existing procedures based on best practice, legal updates, and industry standards. • Promotes a strong Health &amp; Safety culture through visible leadership, effective training, and ongoing practical support. • Seeks advice from the Head of Health, Safety and Security to ensure full compliance with legal duties and internal standards. SKILLS &amp; QUALIFICATIONS • Minimum of 3-5 years of proven leadership experience in a senior Front Office, Rooms Divisions, or Hotel Management roles within a luxury hospitality environment. • Strong leadership and team management skills, with the ability to mentor and motivate staff. • Exceptional customer service and communication skills, with a passion for delivering excellence. • Ability to work effectively under pressure, manage multiple priorities, and adapt to changing guest needs. • High level of organisational and problem-solving skills with a focus on operational efficiency and meticulous attention to detail. • Proficiency in hotel management systems and reporting tools. • Excellent verbal and written communication skills, with the ability to build rapport with guests and internal teams. • Fluency in multiple languages is an advantage. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. WORKING CONDITIONS • Full-time position with a variable schedule, including evenings, weekends, and holidays as needed. • Fast-paced environment requiring the ability to manage multiple priorities simultaneously. • On-call availability may be required for emergencies or operational issues. • Extended periods of standing or walking may be necessary during events or busy periods. • Must be able to handle high-pressure situations with professionalism and composure. • Occasional travel for training or sister-property support. Benefits • Competitive salary. • A supportive, empowering team environment. • Benefits platform with various discounts. • 28 holidays including eight bank holidays, with more holidays after two-year service. • Cash-back health benefits, including optical, dental, chiropractor and physio services. • Discounted gym membership. • Access to Wellbeing platform and sessions, including EAP. • Awards and Recognition Programme. • Annual parties. • Regular and ongoing training and development, including leadership workshops. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.

Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location: Covering schemes in Yorkshire, currently 26 hours at Aurelia House in Bradford and 9 hours at a scheme in Leeds, Onsite Salary: £29,580 per annum Permanent, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: <ul><li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li><li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li><li>Encourage community engagement and help residents live independently for as long as possible.</li><li>Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.</li><li>Collaborate with internal teams and external partners to deliver joined-up support.</li></ul>Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. To view/download the Specialist Housing Partner (Independent Living Housing Officer) job description please click here. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you <ul><li>Experience delivering housing management services within a specialist or generic housing context.</li><li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li><li>Strong understanding of anti-social behaviour management and rental income collection processes.</li><li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li><li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li><li>Knowledge of safeguarding practices within a housing context.</li><li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li></ul>Successful candidates will under go a DBS check. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Date: 31st October Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Date: 7th November at our Bradford office We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)-an extra day to celebrate your birthday and the option to purchase more-access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future-with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>". Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Independent Living Housing Officer)

<ul><li>Guidance_Notes_Completing_an_Application_Form_Oct_2024</li><li>JD_Social_Housing_Support_Officer</li><li>PSpec_Social_Housing_Support_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form. The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Salary range <ul><li>£37,280 - £40,777 per year</li></ul>

Social Housing Support Officer

The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please fully complete the online expression of interest. Further information on this vacancy <ul> <li>Guidance Notes - Completing an Application Form</li> <li>Job Description</li> <li>Person Specification</li> </ul>

Social Housing Support Officer (R)

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager Start date - January 2026 Interview date 5th and 6th November Office base - Kent - coverage across CT7, CT8, CT9, CT11 and CT12 We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

About the role Neighbourhood Housing Officers x7 We're not just restructuring - we're reinventing how housing services are delivered. Come and be part of the change About the role Do you want to be the face of housing in your community and make a real difference to tenants' lives? This is your chance to be part of a bold new chapter for Housing Services at North Northamptonshire Council. We are reshaping our Housing Management Service to become more visible, proactive and closer to our tenants than ever before. As a Neighborhood Housing Officer, you'll manage your own patch, working directly with tenants and communities to deliver excellent, responsive services. No two days will be the same - you'll balance support with enforcement, problem-solving with prevention, and relationship-building with results. You will be part of a service that is: <ul><li>Visible and connected - smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer - more caretakers working across our estates.</li><li>Supportive and responsive - stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable - a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This is a varied, people-focused role where you'll see the difference you make every day and build strong foundations for your career in housing. What will you be doing? What you will be doing You will be responsible for managing a patch of homes, ensuring tenants feel supported and connected. Your work will include: <ul><li>Being a visible presence on estates, carrying out visits, inspections and tenancy checks.</li><li>Building positive relationships with tenants and communities, getting to know their needs.</li><li>Supporting tenants to sustain their homes, including providing advice, assistance and enforcement where needed.</li><li>Tackling tenancy breaches and anti-social behaviour quickly and fairly.</li><li>Preventing and recovering arrears. </li><li>Identifying vulnerable households and working with partners to make sure they get the right support.</li><li>Working closely with caretakers, sheltered and housing support colleagues to deliver a joined-up service.</li></ul>Responding to issues raised by tenants, councillors and communities, and keeping residents updated on outcomes About you About you We want changemakers - people who want to be out in communities, making a visible difference and helping tenants thrive. What will you bring to the role: <ul><li>Passion, Resilience, Innovation, Drive and Energy - with a commitment to Working Together to Achieve Success.</li><li>Experience in tenancy management, income, housing, community work or a related service.</li><li>Excellent people skills - approachable, confident, and able to build trust quickly.</li><li>The resilience to handle challenging situations and find solutions that work.</li></ul>Strong organisational and communication skills, with the ability to manage a varied workload. Our benefits Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with: <ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups. About us Our Values and Behaviours Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Neighbourhood Housing Officer Full Time

About the role Housing Tenancy Support Officer Part Time We're not just restructuring - we're reinventing how housing services are delivered. Come and be part of the change. About the role Do you want to make a real difference by supporting tenants to sustain their homes and thrive in their communities? This is your chance to join North Northamptonshire Council's Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants - and our Housing Tenancy Support Officers are a vital part of this transformation. As a Housing Tenancy Support Officer, you'll work directly with tenants who need extra help, providing guidance, practical support and links to other services. You'll play a key role in preventing homelessness, tackling tenancy issues early, and helping tenants feel secure and supported in their homes. You will be part of a service that is: <ul><li>Visible and connected - smaller patches, stronger links with tenants and communities.</li><li>Supportive and responsive - tailored help for tenants who need it most.</li><li>Engaged and accountable - ensuring tenants' voices are heard and acted on.</li><li>Cleaner and safer - working with colleagues to improve neighbourhood standards.</li></ul>This is a rewarding and people-focused role where you'll see the difference you make every single day. What will you be doing? What you will be doing You'll be responsible for providing support that helps tenants maintain successful, sustainable tenancies. Your work will include: <ul><li>Building positive relationships with tenants who need extra support.</li><li>Assessing needs and putting tailored support plans in place.</li><li>Helping tenants with budgeting, benefits and financial advice to reduce arrears and prevent crisis.</li><li>Working closely with support services, health professionals and community organisations to link tenants to the right help.</li><li>Supporting vulnerable tenants, including those facing domestic abuse, safeguarding issues or mental health challenges.</li><li>Helping tenants understand their rights and responsibilities, and tackling issues before they escalate.</li><li>Promoting independence, resilience and community connections.</li></ul>About you About you We are looking for people who are caring, proactive and passionate about making a difference. What will you bring to the role: <ul><li>Passion, Resilience, Innovation, Drive and Energy - with a commitment to Working Together to Achieve Success.</li><li>Experience of working in housing, support, health, social care or community services.</li><li>Excellent people skills - empathetic, approachable and confident in engaging with tenants.</li><li>The ability to respond calmly and effectively to challenging situations.</li><li>Strong organisational and problem-solving skills, with the ability to manage a busy caseload.</li><li>A genuine commitment to helping people sustain their homes and build better futures.</li></ul>This is an excellent opportunity to join a forward-looking housing service and play your part in creating safer, stronger and more supportive communities. Our benefits Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with: <ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups. About us Our Values and Behaviours Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Housing Tenancy Support Officer Part Time

CommonAI CIC is a non-profit membership organisation, founded on a belief in collaborative engineering for the safe and responsible development of foundational AI technologies. A place where AI startups, enterprises large and small, public sector bodies and academia can share resources and knowledge, to codevelop and grow businesses, fast. We are seeking a highly motivated and engaging Community Manager to be the heart of the CommonAI member network. You will be instrumental in cultivating strong relationships with our members, fostering a vibrant and collaborative community, and amplifying CommonAI's mission and impact. This role requires a proactive individual with excellent communication, organisational, and interpersonal skills, and a genuine enthusiasm for technology. Your responsibilities will include: <ul><li>Member Relationship Management:</li><ul><li>Serve as the primary point of contact for our members, building rapport and understanding their needs and goals.</li><li>Proactively engage with members to encourage participation in community initiatives and facilitate connections between them.</li><li>Gather feedback from members to continuously improve our offerings and the overall community experience.</li><li>Onboard new members, ensuring they feel welcomed and have the resources they need to succeed within the CommonAI ecosystem.</li></ul><li>Event Planning and Execution:</li><ul><li>Conceptualise, plan, and execute a diverse range of online and in-person events, including workshops, networking sessions, hackathons, and meetups, that cater to the interests and needs of our members.</li><li>Manage all logistical aspects of events, including venue booking, speaker coordination, marketing, and on-site support.</li><li>Evaluate the success of events and identify opportunities for improvement.</li></ul><li>Communications Coordination:</li><ul><li>Craft compelling and informative content for various communication channels, including email newsletters, community forums, and website updates.</li><li>Ensure consistent and timely communication of important announcements, resources, and opportunities.</li></ul><li>Social Media Management:</li><ul><li>Develop and execute a social media strategy to build brand awareness, engage with the wider AI and open source community, and promote CommonAI's activities and achievements.</li><li>Create engaging and relevant content for various social media platforms.</li><li>Monitor social media channels, respond to inquiries, and foster positive online interactions.</li><li>Track and analyse social media performance to optimise engagement and reach.</li></ul></ul>Requirements The ideal candidate will have: <ul><li>A passion for community building, with a particular interest in supporting technology start-ups and fostering collaboration across organisational boundaries.</li><li>A good understanding of open source development principles and the AI technology ecosystem.</li><li>Excellent written and verbal communication skills, with the ability to create engaging and informative content.</li><li>Exceptional interpersonal and relationship-building skills, with a natural ability to connect with people from diverse backgrounds.</li><li>Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively.</li><li>Experience in planning and executing successful events, both online and in-person.</li><li>Proficiency in managing social media platforms and utilizing social media management tools.</li></ul>Benefits <ul><li>A collaborative and supportive work environment.</li><li>The opportunity to have a high impact in a growing organisation.</li><li>Competitive salary package and pension.</li><li>Professional development opportunities.</li><li>Networking opportunities with influential people from across the tech sector and academia.</li><li>A vibrant office environment located a few minutes walk away from Cambridge train station.</li></ul>CommonAI CIC is an equal opportunity employer and is committed to creating an inclusive and diverse workplace.

Community Manager

Salary: £34,498 to £40,070 per annum Location: Plymouth - St Budeaux Estate Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the local region including regular travel to our Plymouth, Exeter and Bristol estates. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Closing Date: Thursday 23rd October 2025 at midnight Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Plymouth. Candidates will be expected to work from home and the office as well as travel across the local region. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>

229 Community and customer services Jobs in England