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Job summary This role is offered on a permanent basis. The hours are part-time, 34 hours per week. Work with individuals who are rough sleeping or residing in temporary accommodation to understand their personal and often very sensitive difficulties. Act as a clinical leader in the delivery of a service for those experiencing both homelessness and complex health needs to patients, ensuring that the needs of the patient are the priority. Lead in the planning, development and delivery of a service for those experiencing both homelessness and complex health needs. Provide line management and supervision to staff. Main duties of the job Manage the referral pathway for Multiple Complex Needs including Mental Health. Support partners in considering specific needs and supportrequirements that will contribute to obtaining and maintaining housing. Provide clinical support, consultation and advice. Act as a clinical leader in the delivery of a service for those experiencing both homelessness and complex health needs to patients, ensuring that the needs of the patient are the priority. The qualification, training &amp; experience requirements for the role are underlined in the Job Description/Person Specification. About us We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: <ul><li>72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.</li><li>76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.</li><li>81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.</li></ul>This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Job description Job responsibilities <ul> <li>To manage referral pathway for Multiple Complex Needs including Mental Health. </li> </ul>To chair partnership team for Multiple Complex Needs including direct partners Adult Social Care (ASC) and VIA substance misuse service. To complete and facilitate Mental Health assessments, risk assessments and complex needs assessment with individuals referred to service. To work with Housing, Adult Social Care, VIA and other relevant partners to consider complex needs, risk assessments, access requirements and referrals required to mainstream services. To work with senior management, commissioners and partners to implement NICE guidelines NG214 Integrated Health and Social Care for people experiencing homelessness within the Trust, the team and wider services. To develop a method and effective measurement of complexity to reflect needs of the cohort. To work in partnership with Commissioners and Partner agency senior management to monitor &amp; develop the service. To complete KPI returns. To develop effective methods of coproduction with experts by experience with the relevant knowledge. To consider issues of inequality, disability access, capacity, disadvantages met by this cohort and look at creative solutions. To challenge discriminatory practices and barriers to services for this disadvantaged cohort. To support partners in considering specific needs and support requirements that will contribute to obtaining and maintaining housing. To supervise GHC, GCC &amp; VIA staff members inc. Nursing, Recovery Workers, Social Care Practitioners, OT and Admin. To facilitate supervision of Psychology staff via Psychology team support structures. To profile current cohort in terms of needs and contribute to data collection regarding, Mental Health, Complex needs and access requirements. To provide information, advice and guidance regarding Housing &amp; Homelessness to Trust colleagues and support the development of appropriate training. To develop links with Housing colleagues inc District Councils, General needs Supported Accommodation providers, Housing Associations and provide support and advice regarding Mental Health services. The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -<a href="https://www.gov.uk/browse/visas-immigration/work-visas" target="_blank">https://www.gov.uk/browse/visas-immigration/work-visas</a> Job description Job responsibilities <ul> <li>To manage referral pathway for Multiple Complex Needs including Mental Health. </li> </ul>To chair partnership team for Multiple Complex Needs including direct partners Adult Social Care (ASC) and VIA substance misuse service. To complete and facilitate Mental Health assessments, risk assessments and complex needs assessment with individuals referred to service. To work with Housing, Adult Social Care, VIA and other relevant partners to consider complex needs, risk assessments, access requirements and referrals required to mainstream services. To work with senior management, commissioners and partners to implement NICE guidelines NG214 Integrated Health and Social Care for people experiencing homelessness within the Trust, the team and wider services. To develop a method and effective measurement of complexity to reflect needs of the cohort. To work in partnership with Commissioners and Partner agency senior management to monitor &amp; develop the service. To complete KPI returns. To develop effective methods of coproduction with experts by experience with the relevant knowledge. To consider issues of inequality, disability access, capacity, disadvantages met by this cohort and look at creative solutions. To challenge discriminatory practices and barriers to services for this disadvantaged cohort. To support partners in considering specific needs and support requirements that will contribute to obtaining and maintaining housing. To supervise GHC, GCC &amp; VIA staff members inc. Nursing, Recovery Workers, Social Care Practitioners, OT and Admin. To facilitate supervision of Psychology staff via Psychology team support structures. To profile current cohort in terms of needs and contribute to data collection regarding, Mental Health, Complex needs and access requirements. To provide information, advice and guidance regarding Housing &amp; Homelessness to Trust colleagues and support the development of appropriate training. To develop links with Housing colleagues inc District Councils, General needs Supported Accommodation providers, Housing Associations and provide support and advice regarding Mental Health services. The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -<a href="https://www.gov.uk/browse/visas-immigration/work-visas" target="_blank">https://www.gov.uk/browse/visas-immigration/work-visas</a> Person Specification Qualifications Essential <ul> <li>Relevant professional Nursing /Social Work/Occupational Therapy Qualification</li> </ul> Desirable <ul> <li>Management qualification or relevant experience</li> </ul> Experience Essential <ul> <li>Experience of working with people with a mental health condition in a variety of setting including the community</li> <li>Experience of working with people with a mental health disability and mental health problems who have behaviours which challenge</li> </ul> Desirable <ul> <li>Experience of working in the housing sector and with housing partners</li> </ul>Person Specification Qualifications Essential <ul> <li>Relevant professional Nursing /Social Work/Occupational Therapy Qualification</li> </ul> Desirable <ul> <li>Management qualification or relevant experience</li> </ul> Experience Essential <ul> <li>Experience of working with people with a mental health condition in a variety of setting including the community</li> <li>Experience of working with people with a mental health disability and mental health problems who have behaviours which challenge</li> </ul> Desirable <ul> <li>Experience of working in the housing sector and with housing partners</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Rikenel The Park Gloucester GL1 1LY Employer's website

Complex Homelessness Partnership Support Services (CHPSS) Team Manager

Job Description: Iris Care Group has an exciting opportunity for a Housing Assistant to join our well-established team in Gloucester. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs. With over 90% of staff saying they enjoy their job, we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you'll go home knowing that you've made a difference. What will you receive? <ul><li>Annual salary of £26,000 - £28,000, depending on experience</li><li>Industry-leading training and development opportunities</li><li>Employee Assistance Program - free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)</li><li>High street retail discount scheme</li><li>'Recognise Me' - our staff benefits, wellbeing and recognition platform</li><li>Friendly and supportive work environment</li><li>Death in service benefit</li></ul>Purpose of the Role In this role you will be an integral part of the relationship management between the Housing Association/Registered Social Landlord and Iris Care Group with direct support to the Tenancy Liaison Officer. The Housing Assistant will be responsible alongside the Tenancy Liaison Officer for ensuring that the housing management services are delivered to the agreed requirements focusing on service delivery and the provision of a high-quality service to tenants that supports their wellbeing. They will work with a range of internal and external stakeholders and key agencies and will work collaboratively with colleagues from across the organisation in the delivery of an effective income and property service to all our tenants. The role will be to build relationships with tenants, providing information and support regarding tenancies and benefits are maintained as well as liaising with our Housing Association Partner and relevant stakeholders regarding individual related matters. Role Responsibilities Your responsibilities will include: <ul><li>Support our tenants to maintain their tenancy agreements, deal with any tenancy complaints or issue warnings for breach of tenancy.</li><li>Support out tenants with setting up utilities in self-contained flats and guide with any utility issues.</li><li>Support tenants to maintain their homes and report any property repairs.</li><li>To ensure you fully understand the principles of the REACH standards (Supported Living services) and Iris Care Group values.</li><li>To deliver support which meets or exceeds organisational expectations and standards in relation to financial benefits including UC, ESA, PIP, DLA, Pension and pension credits.</li><li>Apply for tv concessionary licences for each supported living services.</li><li>Support tenants to apply for the SMI council tax exemption forms.</li><li>Liaising with our Housing Association Partner and relevant stakeholders regarding individual tenancy related matters and benefits.</li><li>To work collaboratively with all directorates within Iris Care Group in pursuit of seamless service to those we support and team members.</li><li>To act as a representative of Iris Care Group in all dealings with external professionals, families, carers and members of the public, and to protect the reputation of the organisation in those dealings</li></ul>Role Requirements To succeed in this role, you will ideally have: <ul><li>Knowledge of supported living services and housing management policies and procedures in relation to rents, voids, lettings, tenancies and repairs</li><li>Good knowledge of Housing sector and Tenancy management</li><li>Good knowledge of benefits, including Universal Credit and Housing Benefit</li><li>Experience of working with people with disabilities</li><li>ICT literate and able to use MS Office and a range of databases</li><li>Good numeracy and literacy skills and able to write clear and concise letters and reports</li><li>To be able to travel from one place to another and available to work flexibly to meet the needs of role</li><li>Full UK drivers licence and access to a vehicle</li></ul>

Housing Assistant

Housing Management Coordinator Salary £25,838 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw) Cheltenham, Gloucester and Midlands We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based in Cheltenham and Gloucester as well as across the Midlands. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Our customers have a range of support needs depending on the type of property they live.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms and properties within set timescales.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Flexible working hours (or we're open to agreeing a work pattern with you). Working Monday to Friday 09:00-17:00, you will manage your own diary</li><li>Based at our service in Gloucester you'll spend your time travelling around the properties in our patch, predominantly in Gloucester but you may need to support your colleagues in Cheltenham or other properties in the Midlands.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 603

3 Community and customer services Jobs in Gloucestershire