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Company Description United Infrastructure is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. This is an opportunity to join one of our 4 pillars: Social Infrastructure - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through home-visits, newsletters, meetings and resident open days. You will ensure residents are aware of the works processes and will communicate updates/changes accordingly. In addition, you will coordinate the handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will include the necessity to travel as you may be required to travel to various sites in London (via car or public transport). All applicants must have a valid UK driving licence. All applicants will be required to undertake a DBS check. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>

Resident Liaison Officer

About Vidsy Vidsy is a global creative platform transforming how the world's biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto, and London, we partner with global advertisers like L'Oréal, Amazon and PepsiCo enabling them to produce creator and AI powered video advertising at scale. The Role We're looking for a highly organised, proactive, and people-obsessed Community Manager to join Vidsy's fast-growing Community Team. Vidsy's Community Team sits at the heart of everything we do, empowering tens of thousands of Creators around the world to deliver exceptional social-first content for brands like PepsiCo, L'Oréal Paris, Activision Blizzard and many more. From onboarding and briefing, to day-to-day support, to project delivery, we ensure Creators have the clarity, confidence and resources they need to do their best work. In this role, you'll play a central part in supporting and managing large groups of Creators across multiple simultaneous projects. You'll coordinate workflows, keep production moving smoothly, solve operational challenges with calm efficiency, and make sure every Creator feels set up for success. You'll work closely with our Commercial, Strategy and Creative teams to match great Creators with great briefs, proactively nurturing relationships, spotting opportunities, and helping deliver industry-leading content at scale. This role blends creativity, operations, and relationship-building, ideal for someone who thrives in a fast-moving environment where no two days are the same. What You'll be Doing <ul><ul><li>Creator &amp; Project Management Manage and support groups of Creators delivering social-first content across multiple concurrent briefs. Work closely with our Commercial, Strategy and Creative teams to match talent with the right briefs. Keep project flows smooth and well-organised, aligning deadlines, sharing updates, and ensuring high-quality delivery.</li><li>People &amp; Relationship Building Contribute to initiatives that strengthen community engagement and turn engaged contributors into long-term champions. Identify inactive or at-risk Creators and support reactivation efforts. Advocate for Creators across Vidsy, ensuring their needs and insights help shape our workflow and platform.</li><li>Operational Excellence Proactively support day-to-day production logistics, from arranging product shipments to processing payments and tracking deliverables. Spot gaps or inefficiencies in our systems and contribute ideas to improve tools, processes and operational workflows. Bring a calm, solutions-focused approach that helps teams move quickly and stay aligned.</li></ul></ul>Must Haves <ul><ul><li>Exceptional project and operational management skills - able to juggle multiple deadlines, teams, and workflows with clarity and confidence.</li><li>Strong autonomy and problem-solving ability - you take ownership, act fast, and unblock challenges independently.</li><li>Outstanding communication and organisation - you manage expectations clearly and keep information flowing smoothly across teams and Creators.</li><li>Deep empathy for Creators and freelancers - you understand the realities of creative work and know how to support people doing it.</li><li>A calm, steady approach under pressure - you stay composed, structured and supportive even when the pace is high.</li></ul></ul>Nice to have <ul><ul><li>Experience recognising and attracting creative talent (UGC Creators, influencers, videographers, editors).</li><li>Previous experience delivering digital marketing or creator-led campaigns (agency or in-house).</li><li>Experience with tools like Intercom, Airtable, or other workflow/CRM platforms.</li><li>A social-native mindset, passion for digital culture, social media trends and emerging creators.</li></ul></ul>Compensation &amp; Package Competitive base salary Share Options Private Healthcare Life Assurance Flexible working through our 'virtual-first' hybrid approach 25 days vacation plus Bank Holidays Annual Volunteer Day Vidsy's growing well being offering &amp; EAP Enhanced parental leave policies Your carbon footprint offset via our Ecologi partnership Who You'll Report To You'll report to Yoko Hargreaves, a Vidsy veteran who joined the team in 2021. Yoko has helped grow our global Creator Community to over 40,000 Creators and supported delivery of more than 3,000 projects. She has pioneered innovative approaches to community-led production (including running a 12-Creator shoot on a French beach!) and brings deep expertise in both operations and creator development. The Interview Process 30 minutes - Intro call with our Talent Team 60 minutes - Video interview with Yoko to discuss the role and your experience 90 minutes - Final panel interview + short task presentation, plus a conversation around our Vidsy Values(Raise the Bar, Learn Everyday, Unleash Creativity &amp; Be Brave) Hybrid 'Virtual-First' Work Setup Vidsy embraces a hybrid 'virtual-first' approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences. Diversity at Vidsy We're committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Community Manager

About Tilt Tilt's mission is simple: Make Commerce Alive. From static store website builders to impersonal marketplaces, today's ecosystem is aging fast. It was built for transactional experiences, not for the new generation of merchants who grow through attention, community and personality. In the UK alone, millions of shoppers, from sneakerheads and Y2K girlies to collectors and parents, have signed up to Tilt. Our platform has helped sellers go from zero to £1M+ in earnings, and hundreds more earn above the UK median income. And we are just getting started. Your Mission As a Community &amp; Influencer Manager, you'll become the voice, face, and connective tissue between Tilt and its users. You'll host live shows, educate customers on how to get the most out of Tilt, revive old users, and experiment with influencers to reach new audiences. This is not a traditional "community manager" role. This is a revenue-driving, growth-focused, user-understanding machine - part live host, part customer psychologist, part influencer strategist. What You'll Do 0-3 Months Live Engagement <ul><li>Host Instagram + Tilt Lives to drive installs and purchases.</li><li>Build an engaging on-camera presence users return to.</li></ul>User Education <ul><li>Run onboarding and educational live shows.</li><li>Create simple "Tilt for beginners" content.</li><li>Spotlight key sellers and drops with category teams.</li></ul>Influencer Testing <ul><li>Source micro-creators and run small tests (lives, duets, reviews).</li><li>Score creators on cost, conversion, and retention impact.</li><li>Track results and iterate quickly.</li></ul>3+ Months Live Program Scaling <ul><li>Build a recurring calendar of live events that drive retention + revenue.</li><li>Launch new formats, challenges, and community moments.</li></ul>Influencer Engine <ul><li>Build the influencer function: onboarding, measurement, templates, playbooks.</li><li>Scale a pipeline of high-performing creators.</li></ul>User Education System <ul><li>Create a structured education funnel across lives, DMs, email, and IG.</li><li>Improve pre-purchase onboarding flows.</li></ul>Community Insights <ul><li>Own insight on why users stay, leave, or buy.</li><li>Feed learnings into product, supply, and marketing.</li></ul>Who You Are <ul><li>Charismatic on camera - you're confident speaking to hundreds of viewers live.</li><li>Experience with community building, live hosting, influencer management, or creator economy roles.</li><li>Strong understanding of social platforms (Instagram, TikTok, TikTok Live).</li><li>Ability to identify strong creators, run tests, and measure creator performance.</li><li>Excellent communicator: you can call customers, ask hard questions, and gain real insights.</li><li>Analytical mindset - you think in terms of funnels, drop-offs, retention, and activation.</li><li>Interest in fashion, streetwear, vintage, or online shopping culture.</li><li>A no-ego, problem-solving attitude - you want to build, test, fail fast, and grow.</li></ul>Location London-based hybrid role with a minimum of 3 days/week from our King's Cross office Why Tilt <ul><li>You'll be joining a mission-driven team backed by world-class investors (TechCrunch)</li><li>You'll own meaningful systems from day one, with real scope and autonomy</li><li>You'll work alongside curious, kind, and wickedly smart teammates</li><li>You'll help redefine how millions of people shop online</li></ul>Curious what it's like to work at Tilt? Start here. Or just download the app on theUK App Store orUK Google Play and see for yourself. Perks &amp; Benefits + <ul><li>29 days off, plus UK bank holidays</li><li>Your birthday off, no questions asked</li><li>Share options to become a true stakeholder in our success.</li><li>3% pension contribution from Month 2 (auto-enrolment)</li><li>MacBook and tech budget to get you set up your way</li><li>Gym membership</li><li>Free Deliveroo if you're working late</li></ul>We welcome applicants from all backgrounds and experiences, and we're committed to fostering an inclusive, diverse workplace. If you don't meet every single requirement in the job description, please don't be put off from applying. We value potential and a willingness to learn over ticking every box, your unique perspective could be exactly what we're looking for. Let us know if you need any adjustments during the application process, we're happy to help.

The Vacancy Resident Liaison Officer - West London (Planned Works) Company: WPS Location: Kilburn, covering Hammersmith &amp; Fulham Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in West London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Neighbourhood Housing Assistant Job Title: Neighbourhood Housing Assistant (Housing Administrator) Salary: £22,890-£28,612 per annum (salary offered dependent on experience) plus London Allowance of £2,739 per annum Hours: 35 hours per week, Monday-Friday Contract: Full time, permanent Location: Pollards Hill, London. This role offers agile working. You'll be required to work from the office three days per week (Monday, Wednesday and Friday) and the remainder from home. We're currently looking for a Neighbourhood Housing Assistant to join our team. Are you passionate about delivering excellent customer service and making a real difference in your community? We're looking for a proactive and organised individual to join our centralised team of Neighbourhood Housing Assistants. In this role you'll be based at our Pollards Hill, London office where you'll play a vital role in delivering high-quality customer liaison, administration, and reception services. As the first point of contact for customers and visitors, you'll handle tenancy and neighbourhood queries with professionalism and care, helping to ensure a positive experience for everyone who interacts with us. To read about the role in more detail, please refer to the job description here: neighbourhood-housing-assistant.pdf About us At Moat, we are more than just a housing association; we are a community focused organisation dedicated to making a positive impact on the lives of our customers and the neighbourhoods we serve. With homes across London, Kent, Essex, and Sussex, we strive to provide quality housing and support to those who need it most. Our Values: <ul> <li>Own it: We take responsibility for our actions and decisions, ensuring that we deliver on our promises to our customers and communities.</li> <li>Better together: We believe in the power of collaboration. By working together with our colleagues, customers, and partners, we achieve greater outcomes and strengthen our communities.</li> <li>Lead by example: We strive to set high standards in everything we do. Our team members are role models who inspire others through their commitment to excellence and integrity.</li> <li>Be the change: We embrace innovation and are proactive in addressing challenges. We encourage our team to think creatively and drive positive change within the organisation and beyond.</li> </ul>Why join us? Joining Moat means being part of a friendly team that cares about doing great work. We offer competitive salaries, generous time off, and many chances to grow personally and professionally. Our employees have given us great feedback, which is why we were named one of 'The Sunday Times Best Places to Work' in 2025. If you want a rewarding job where you can make a difference and work with a supportive team, Moat is the right place for you! Are you ready to explore the incredible benefits we offer? In this engaging clip, we break down everything you need to know about our employee benefits. Our employee benefits: what we can offer you (youtube.com) Interested? We'd love to hear from you! If you think this role is a good fit for you and you're ready for an exciting new challenge, please fill out the online application form on our website by 11pm on 28 January 2026. We will reach out via email if we would like to invite you for an interview. Interviews will be taking place on 9th, 10th and 11th February, 2026. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>

Neighbourhood Housing Assistant

Audit Manager, Social Housing Audit Manager, Social Housing We are looking for an ambitious Audit Manager with a passion for the social purpose sector to join our award-winning team and develop a specialism in Social Housing. You will be joining the leading firm of auditors to the charitable sector committed to delivering a quality service to a high-profile portfolio of clients. This role has the option to be based within our London, Midlands or Manchester office working with our national team with flexible or part time working arrangements also a possibility. The role will involve working with a variety of social purpose organisations including charities, and social housing providers together with other not for profit organisations from start-ups to well established, prestigious clients within the sector (including INGOs, grant makers, schools, academies, membership organisations, professional bodies and social housing providers), many of whom are top 100 charities or household names. The role has the flexibility to develop own portfolio in areas of interest alongside social housing. This is a great opportunity for anyone that is looking to make a difference in the social purpose space and help our clients to deliver the greatest impact through good governance and financial management. You will be working alongside experienced partners in a dynamic and growing team, within a supportive and approachable environment. Your role will be challenging and varied and you will be encouraged to take on responsibilities and offered excellent opportunities to quickly develop and progress further within the firm. Crowe are a leading provider of services to the Social Housing sector and has been an area of investment for the firm. We work closely with many umbrella bodies and act as Technical Advisor to the Housing SORP working party. Responsibilities: Responsible for co-ordinating their team, and for managing projects and multiple assignments in a timely and effective manner. <ul> <li>Managing a portfolio of external audit clients to deliver a year-round service including building and maintaining strong working relationships with clients and colleagues.</li> <li>Managing a number of audit teams and ensuring planned work is completed within the agreed budget and timescales from planning through to completion</li> <li>Act as a principal contact for your clients through the year delivering a proactive service.</li> <li>Be able to work to tight deadlines taking responsibility for your work and multi-tasking in an organised manner. You must time plan your own work and client appointments.</li> <li>Preparation and presentation of reports to senior management and Audit Committees/Boards.</li> <li>Direct, coach and mentor audit teams to assist them in the delivery of engagements.</li> <li>Be proactive in Business Development activities and developing, maintaining and monitoring your own network.</li> <li>Involvement in proposals and presentations for new work.</li> <li>Potential for involvement in the provision of wider assurance services to clients.</li> <li>Participate in team and firm wide activities and training opportunities. </li> </ul>Technical skills, experience &amp; knowledge: <ul> <li>Qualified ACA, ICAS or ACCA or equivalent.</li> <li>A good working knowledge of Excel and Word.</li> <li>Strong technical knowledge of auditing and accounting standards.</li> <li>Strong people management skills enabling you to support, coach and mentor more junior colleagues.</li> </ul>Desirable: <ul> <li>Knowledge and experience of audits in the non-profit sector.</li> </ul>About Crowe Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.. #LI-ER1

Audit Manager, Social Housing

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: <ul><li>130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.</li><li>Scaled to over 100,000 monthly active patients across our weight-management program.</li><li>Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.</li><li>Tailored our offering to over 5,000 patients in Germany and Japan</li></ul>About the role (What you'll be doing) As Community Manager, you'll own Juniper's private community - bringing our community strategy to life and leading projects that build connection, engagement, and long-term value. You're a doer who thrives in a high-ownership environment - from building authentic relationships to shaping the systems, content, and initiatives that keep the community supportive and energised. Working with our Nutrition Coaches and Moderators, you'll launch impactful initiatives, solve challenges, and continually refine how the community runs. This is a hands-on role for someone who blends creativity with structure - proactive, data-minded, and driven by impact. You're passionate about improving health and building a community that inspires progress and belonging. <ul><li>Own and evolve the community experience: Take full ownership of Juniper's private community - from content and engagement to the systems that keep it running smoothly.</li><li>Turn strategy into action: Bring the community vision to life through initiatives, content, and experiences that deepen connection, build trust, and drive retention.</li><li>Lead the content rhythm: Plan and deliver a dynamic mix of posts, prompts, and conversations that tap into what members are talking about - blending education, motivation, and inspiration to keep the community alive and engaging.</li><li>Design and deliver initiatives: Drive participation, foster accountability, and celebrate success at scale - whether that's a week-long challenge, an IRL meet-up series, or a program designed to drive long-term engagement and retention.</li><li>Measure, learn, and act: Track engagement, sentiment, and community health metrics to understand what's working - and spot opportunities to improve. Identify emerging themes, engagement gaps, or process challenges early, and take proactive steps to keep the community evolving and thriving.</li><li>Build scalable systems: Design and refine efficient workflows for content, moderation, and reporting that help the team work smarter as the community grows.</li><li>Treat community like a product: Collect feedback, test ideas, and iterate on systems and content to keep improving how we show up.</li></ul>About you (Who you are) <ul><li>Experienced: You've spent 3-4+ years managing online communities, ideally in the health, wellness, or lifestyle space. You know how to spark genuine connection at scale (bonus points if you've led teams to do it, too).</li><li>A strategic doer: You can zoom out to design systems and strategy, then zoom in to execute - running experiments and delivering measurable results.</li><li>Proactive and self-led: You anticipate challenges, spot opportunities, and move ideas into action without waiting for direction.</li><li>Content-savvy and data-minded: You know how to create content that connects, manage a strong editorial rhythm, and use data to iterate and elevate your approach.</li><li>A natural communicator: You write and speak with warmth and clarity, and know how to adapt your tone and style across different channels.</li><li>Structured and systems-minded: You bring clarity, consistency, and efficiency to how content, moderation, and community operations run.</li><li>Curious and fast-moving: You love to test, learn, and scale what works - keeping things fresh, relevant, and responsive to what members need.</li><li>Empathetic and mission-driven: You care deeply about improving people's health, ending stigma around medicated weight loss, and creating spaces where members feel seen, supported, and proud of their progress.</li><li>Thrive in fast-paced environments: You excel in high-ownership settings where collaboration, accountability, and momentum go hand in hand.</li></ul>Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well-being, fertility, and skincare. Here's what makes joining Euc unique: <ul><li>What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.</li><li>Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.</li><li>Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.</li><li>Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.</li><li>Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.</li></ul>What's ahead in the UK <ul><li>Be an owner - Your own stake in the business with our employee options program</li><li>Invest in your growth - Annual development budget plus 3 days of professional development leave</li><li>Work flexibly - Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration</li><li>Support your well-being - Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you</li><li>Take time off - 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year</li><li>Join a connected team - A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events</li></ul>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Housing Support Assistant Clockwise Woodgreen, London £14.67 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant at Clockwise Woodgreen, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul><li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li><li>Assisting with tenancy and voids management and maintaining occupancy levels</li><li>Supporting and promoting compliance with safeguarding policies and procedures</li><li>Building and maintaining relationships with customers and internal and external key stakeholders</li><li>Managing the procurement and availability of supplies, furniture, and equipment</li><li>Recording and updating relevant data, maintaining effective filing systems</li><li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul><li>Previous experience delivering tenancy services</li><li>Experience working to deadlines and prioritising workload</li><li>Basic knowledge of Microsoft Office packages</li><li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li><li>NVQ2 or equivalent in relevant area</li><li>Ability to extract and interrogate data</li><li>Some experience in the use of housing management systems or similar is desirable</li><li>Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job reference: 226499 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Assistant

Company Description Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description Are you an experienced Resident Liaison officer looking for a new challenge? Or do you currently work in retail or care and your looking to use your customer service skills in a new rewarding environment? We are looking for candidates to promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise. Specific Responsibilities • Ensure that United Living HSE&amp;Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times. • Learn and understand the United Way of working ensuring that the processes are complied with and adopted into your daily disciplines. Induct other employees in the process as required. • Act proactively to maximise comfort for all residents ensuring that any issues which arise are resolved quickly and effectively. Ensure that all residents can access and receive the best possible service. • Assist in the monitoring, evaluation and control of service performance. • Learn and understand the requirements of Total Mobile and ensure that this is adhered to at all times. • Demonstrate respect, sensitivity and discretion in a public facing role. • Coordinate and attend pre-start meetings with residents to carry out needs assessment, establish colour choices/styles and complete associated documentation, discuss how to prepare for the works to be carried out, health and safety matters and safeguarding issues etc. • Develop action plans arising from needs assessments through liaison with the client's representative and site management as appropriate. • Co-ordinate and attend all relevant Resident Liaison forums to develop relationships with key groups, to inform them of the work taking place, to understand their priorities, receive feedback and address any concerns they may raise. • Ensure effective and regular written communication and information is provided to residents throughout the course of works including pre-start documentation, issuing of notices (7, 14 and 28 day letters or as instructed by the client), information about the scope of works, associated timescales and any changes to the programme. • Ensure effective and regular communication with residents through the coordination and administration of contact lists, newsletters, meetings, daily visits, open days and group events etc • Create and maintain property diary, record and photograph the condition of white goods/working area for every property, before work commences, log details of daily visits and ensure that records are appropriately saved. • Ensure residents are provided with out of hours contact information. • Develop key client contacts to ensure that the residents are fairly represented and that service delivery is maintained at the highest possible level. • Resolve any escalated complaints and ensure that an effective Complaints and Customer Care Procedure are in place. • Carry out product training with residents as appropriate. • Contact residents post-completion to confirm satisfaction/address outstanding matters and ensure resident is aware of the 12 month defect liability process. • Work closely with the wider team to ensure that contract requirements and Key Performance Indicators are achieved. • Maintain effective working relationship with the Call Centre team ensuring that Customer Service is delivered at all times. • Monitor and record all complaints of alleged damage to resident's property or personal belongings, proactively investigating and resolving any concerns, ensuring complaints and proposed solutions are communicated to the management team. • Ensure Equality and Diversity Policies are in place and adhered to. • Work with Senior Resident Liaison Officer developing key initiatives and procedures to ensure best practices are shared within the organisation. • All other duties as assigned Qualifications • Over 2 years' experience in a customer service role, or similar. • I.T literate particularly Microsoft Office and Excel and keen to extend knowledge on software packages. • Well-developed verbal and written communication skills and the ability to work co-operatively with multi-disciplined groups. • Team player, but also comfortable working alone. • Understands the need for respect, sensitivity and discretion in a public facing role. • A valid driving licence. • Experience of Retrofit, Housing and/or Planned Maintenance - desirable, • Some flexibility of working hours may be required (evening meetings). • Self-Motivated, enthusiastic and calm under pressure. Additional Information If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description We are looking for a dedicated and motivated Resident Liaison Officer to join our team. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services. About the Role As the key point of contact for residents, you will: <ul><li>Engage with customers through newsletters, meetings, visits, and open days.</li><li>Ensure residents are kept informed of works, processes, and any changes or updates.</li><li>Provide excellent customer care and aftercare, ensuring works are completed to a high standard.</li><li>Manage expectations and communication between residents, clients, and our operations teams.</li><li>Handle potentially challenging situations with empathy, professionalism, and resilience.</li></ul>This role may suit someone with experience in the care or retail industry, but above all, we value enthusiasm, initiative, and a strong drive to make a positive difference. A full UK driving licence and access to a car are essential for this role. Qualifications Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click "Apply," it will redirect to "United Infrastructure.

36 Community and customer services Jobs in Greater London