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Do you have an interest in retrofit and are excited about improving the quality of social housing?Do you want to be part of a team delivering an ambitious retrofit programme and take responsibility for project delivery?Are you looking for a role that will actively invest in your professional development?You should have experience in project management, construction and retrofit and be interested in applying your technical expertise in buildings and energy efficiency to improve the quality of council-owned homes across the Borough.This is the perfect opportunity to apply your skills in retrofit and decarbonisation and improve the quality of social homes within an experienced Planned Works team. Waverley Borough Council are currently delivering Wave 2.2 of the Warm Homes: Social Housing Fund and have made an ambitious bid application for Wave 3 of the grant funding scheme. You would be responsible for delivering this domestic retrofit programme with the support of the wider team.This is a hybrid role – mixture of home and office working.Salary range: £41,267 - £44,387 (pay review pending 1st&nbsp;April).Contract type: 3 year Fixed Term contract.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Katie Reilly, Energy Efficiency Project Lead on 01483 523544.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications:&nbsp;12:00 noon on Friday 11th&nbsp;April 2025.Interview date:&nbsp;Wednesday 23rd&nbsp;April 2025.Please note we do not accept applications after the time given on the advert.

Retrofit Project Officer

The vacancyDo you have the expertise, leadership skills, and enthusiasm to ensure that our homes are safe, secure, and free from property risks? If so, we have an exciting opportunity for you to make a lasting impact on the lives of our customers.About the RoleAs our new Head of Healthy Homes, you’ll lead a proactive, customer-focused approach to property risk management, ensuring our homes are safe and well-maintained. Your work will cover key areas such as damp and mould, disrepair, stock condition, and our internal teams delivery of planned works. You will be responsible for ensuring we identify and mitigate risks created by maintenance issues before they become major problems for our customers.You will work at a strategic level, regularly reporting to the Board on how we are protecting our customers. Using data-driven decision-making, you will identify root causes of property risks and failures, ensuring our long-term investment strategy supports a preventative approach.You will also lead multiple teams, ensuring effective collaboration across departments such as compliance, service delivery, and neighbourhood management to provide the best outcomes for our customers.Key Responsibilities<ul><li>Lead and develop teams focused on HHSRS property hazards, damp and mould, disrepair, and stock condition surveying.</li><li>Oversee remediation and planned works, ensuring homes remain safe and in good condition.</li><li>Manage our internal planned works team, ensuring they deliver the quality required to drive customer satisfaction.</li><li>Use data and insights to identify root causes of property defects and drive proactive maintenance strategies.</li><li>Ensure compliance with legal, regulatory, and health &amp; safety requirements, reducing risk and improving standards.</li><li>Work closely with the Board, internal teams, and external partners, providing expert advice and influencing policy.</li><li>Manage significant budgets and procurement for specialist contractors.</li><li>Champion a customer-first approach, ensuring complaints are resolved effectively and homes remain safe.</li><li>Develop training programmes to empower frontline staff to identify and address property risks.</li></ul>What We’re Looking For<ul><li>A property related qualification e.g. surveying, or equivalent experience.</li><li>Proven leadership experience in social housing, managing teams across asset management, repairs, compliance, and stock condition.</li><li>Strong knowledge of building regulations, property defects, HHSRS, disrepair law, and compliance standards.</li><li>Experience using data and analytics to inform strategic decision-making.</li><li>A track record of working in high-profile roles, influencing stakeholders, and managing Board-level reporting.</li><li>Excellent project management skills with the ability to coordinate large-scale property investment and remediation work.</li><li>A customer-focused mindset, ensuring homes are safe, secure, and fit for purpose.</li><li>CIH level 4 qualification, or a willingness to work towards this.</li></ul>You will need a full UK driving licence as you’ll be regularly travelling across the Bromford geography. A Basic DBS and consumer check will also be required.In the event of a high volume of applications, we reserve the right to close the vacancy early.Why Join Us?At Bromford we are committed to delivering homes that enable our customers to thrive. This is a high-impact leadership role, giving you the opportunity to shape the future of housing safety and make a real difference to our customers’ lives. If you are ready to take on this challenge, apply now and be part of a team that puts customer safety at the heart of everything we do.About usWe are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues.We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK’s Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

Head of Healthy Homes

An opportunity has arisen within The Service Improvement Team for a Service Improvement Officer<ul><li>Are you passionate about driving positive change and improving services?</li><li>Do you have a track record of successfully managing projects and delivering results within set timescales?</li><li>Are you able to demonstrate your ability to analyse data and communicate findings clearly and effectively? &nbsp;</li></ul>Location:&nbsp;Godalming – Hybrid workingContract: Fixed Term Contract for 6 monthsStarting salary: £37,039&nbsp;Working Pattern: Full Time (37 hours)The candidate should possess strong communication skills, with the ability to write clear, concise reports and deliver engaging presentations.Bring experience in project and time management with the ability to work independently and deliver results under pressure.Demonstrate a highly analytical approach to evaluating data, making informed decisions that drive effective service improvements.Operational Duties &amp; Accountabilities<ul><li>Co-ordinate and support individual service reviews and assist with arrangements to meet statutory regulations.</li><li>Collect, analyse and report on housing service policies, procedures and performance data with a view to identifying areas for improvement</li><li>Carry out research into how other organisations provide equivalent services and report on examples of best practice for service reviews and other initiatives</li><li>Assist with collection and submission of data required for benchmarking, carry out benchmarking exercises on-line and produce reports of results for service reviews and as required by service managers</li><li>Carry out research with tenants, other customers and stakeholders including online,&nbsp; postal and telephone surveys, focus groups, face-to-face interviews etc. connected with service reviews and other initiatives</li><li>Co-ordinate arrangements for Tenants’ Satisfaction Survey and development of proposals to act on findings</li><li>Monitor, evaluate and report on progress towards implementation of improvement plans following service reviews</li><li>Produce user-friendly information for customers, staff and external stakeholders about performance and service developments</li><li>Assist in the management of the housing service content on the Council’s website and intranet</li><li>Collect, analyse and report on performance indicators and related information and new Government policies and initiatives</li><li>Undertake any other duties as may be assigned from time to time commensurate with the grade of the post&nbsp;</li></ul>There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flexi-time, we have generous leave entitlements, including an additional three days off when the office is closed between Christmas and New Year. We also have a range of learning and development services to support your career goals&nbsp;For an informal discussion about the post, please contact Sharan Thompson at <a href="mailto:sharan.thompson@waverley.gov.uk" target="_blank">sharan.thompson@waverley.gov.uk</a>How to apply: To apply for this post, please complete the application form which is available on our website’s <a href="https://url.uk.m.mimecastprotect.com/s/I3dSCBRvlfBN09IzfRU2we9z?domain=ats-waverley.jgp.co.uk" target="_blank">Job Vacancies</a> page.Closing date for applications: 9.00am on 25/03/2025&nbsp;Please note we do not accept applications after the closing date and time given on the advert.Interview date:&nbsp;03/04/2025 &amp; 04/04/2025Please find the link to the vacancy here: <a href="https://url.uk.m.mimecastprotect.com/s/uNxhCDJxpC0ZwKH5hgUjTHhH?domain=ats-waverley.jgp.co.uk" target="_blank">Current Vacancies | Jobs at Waverley | Services | Waverley Borough Council (jgp.co.uk)</a>

Service Improvement Officer x 2

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youYou will provide a high level of administrative support for the professional standards offer, including supporting the professional standards framework and self-assessment, professional standards committee and related working groups; codes of conduct / ethics and CIH complaints against breaches of these codes; membership upgrades; validations and recognitions processes; and the members’ CPD, monitoring and accreditation process.We are looking for an enthusiastic individual who can juggle several tasks and priorities with accuracy. You will be a self-starter and have experience of administrative and invoicing/payment systems and procedures, customer service, databases, minute taking and working to targets.Most importantly you will have a ‘can do’ attitude and enjoy working independently and flexibly as part of a team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Anabel Navarro, professional standards manager, on 02075 203384, or email <a href="mailto:anabel.navarro@cih.org" target="_blank">anabel.navarro@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Tuesday 1st April 2025Interviews due to take place:&nbsp;w/c Monday 7th April 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Professional standards senior administrator

About youAs we continue to develop and grow our fantastic qualifications offer, we are looking for a quality assurance manager to join our team. If you want to be part of a great team who also provide apprenticeship services, then we’d love to hear from you.You will play a pivotal role within our education team, leading the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You will be a quality assurance expert with a proven ability to build and cultivate strong relationships while developing strategies, policies, and processes that uphold the highest standards and comply with regulatory requirements. Strong multitasking abilities and the capacity to prioritise effectively, along with the skill to inspire and lead a team, are essential.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about this role, please contact Azi Jacklin, awarding organisation manager on 02476 851 703 <a href="mailto:azize.jacklin@cih.org" target="_blank">azize.jacklin@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications: Sunday 30&nbsp;March 2025Interviews due to take place: Monday 7&nbsp;April 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Quality assurance manager

£38,800 pa + benefits&nbsp;Houghton Regis&nbsp;LU5 5UZDo you have experience of managing caseloads of medium and high risk anti-social behaviour cases? Have you developed and maintained expert knowledge of ASB prevention and collaborated with key external partners through creating effective relationships, (including Police and Local Authorities) to resolve local community safety issues?If so, you could be the next Community Safety Specialist here at Peabody. You’ll manage a full range of community safety casework, ensuring Peabody’s Community Safety Service is delivered within agreed timeframes, collaborating with internal and external partners to ensure compliance with all necessary protocols, keeping accurate records and maintaining risk assessments. You’ll engage with Peabody’s internal and external legal teams on complex cases, preparing documentation and where needed representing Peabody at Court and external meetings.You’ll provide our Neighbourhood Managers with advice, support and all necessary tools and tactics to remedy cases with a key focus on prevention, intervention, and enforcement when necessary. To be successful in this role, you’ll work in the office one per week, and the rest of the week is spent between working from home and visiting estates/areas you work in. You will cover a patch spanning Luton and Central Bedfordshire.&nbsp;You’ll collaborate with colleagues in our Customer Services and Communities team to identify support needs, accessing relevant agencies for both victims and perpetrators of anti-social behaviour, completing referrals to mediation and other support services as appropriate.*This job is being advertised as Anti-Social Behaviour Officer but on appointment your job title will be Community Safety Specialist.Could it be you?To be a success in this role, you’re:<ul><li>experienced in working in community safety or ASB teams.</li><li>Experienced in working with survivors of domestic abuse. </li><li>knowledgeable of key issues and able to provide effective solutions.</li><li>knowledgeable of relevant ASB legislation and community safety solutions.</li><li>a strong communicator with excellent interpersonal skills</li><li>confident in your ability to influence and negotiate, and have a track record of building effective partnerships with external agencies</li><li>experienced in a proactive, innovative, and solutions-focused approach to resolving community safety issues, showcasing problem-solving skills and efficient customer and neighbourhood support</li></ul>​This role will require a basic&nbsp;DBS check, a full UK driver’s licence and access to a vehicle.At Peabody, we’re all about making a difference to our community and helping people flourish.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>Ready to apply?We encourage early applications as we may close the advert before the stated deadline.As an employer, Peabody does not provide sponsorship as a licenced UK employer.Closing date: 25th March 2025.&nbsp;

Anti Social Behaviour Officer

Employer:Woking Borough CouncilSalary Range - £28,714 - £39,717 (dependent on experience) plus a flexible benefits allowance of up to £2,007 per annum and a vehicle allowance of £2,600Location: WokingContract: PermanentWorking Pattern: Flexible Hours/Full TimeHours: 37 hours per week.DBS Check: YesClosing Date: 30/03/2025 at 23:55Reference: COM/25/305557Are you passionate about engaging with customers and giving them a voice? Are you someone who can help foster an open and positive complaints culture that doesn’t shy away from complaints and learns from resident feedback?We have a new and exciting opportunity to join the Housing Services team as a Housing Complaints &amp; Insight Officer. This role has been created to support our transformation journey particularly developing a resident centric and open approach to complaints handling and driving forward analysis of complaints data, developing a lessons learnt approach and contributing key insights that will help transform services and improve customer satisfaction.This is an exciting time to join Woking Borough Council as we continue to transform our Housing Service in line with our Housing Improvement Plan and resident feedback. The successful candidate will be joining at a time where they can play an important role in this journey and utilise their skills, experience and commitment to residents.We are seeking a motivated, flexible, and highly organised individual who will be responsible for managing all aspects of complaints handling including initial contact with residents, logging of complaints, liaising with investigating officers/Managers for complaints responses at all stages of the complaints process, as well as dealing with all cases referred to the Housing Ombudsman service.You will have a sound understanding of regulatory timescales and deadline and experience in all aspects of complaints handling and complex complaints resolution. The successful candidate will have a focus on handling complaints fairly, openly and providing a high-level of customer experience.The ideal candidate will also be able to demonstrate experience in analysing complaints data and trends and presenting this information to Housing Managers of all seniority levels and support the development of a “lessons learnt” culture within the Housing Service that focuses on service improvement through a variety of resident feedback sources including complaints.You will also require excellent written communication skills in order to support with report writing, policies and procedures and yearly Ombudsman self-assessment activities.You will be a confident and articulate individual who can lead regular complaints meetings and deliver training to investigating Managers/officers as required to ensure high standards of complaint management, customer focused responses and communicate changes to regulatory requirements.You will have a can do and positive attitude and understand the important of building collaborative, trusting relationships with all customers including tenants, agencies, stakeholders, families, and other departments within the Council to deliver the best outcomes for our tenants.In addition to complaints handling, you will also administer our Member/Councillor enquiries process, FOI’s and SARs.Effective communication is key and will allow you to get to the heart of issues and deal with sensitively, professionally, and courteously.You will also be an essential car user and be required to have access to a vehicle.The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;Please ensure you answer the application questions with the STAR method (situation, task, action and result) to explain how you meet the role criteria&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;DBS CheckWoking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.Who to contact for informal discussion:For an informal discussion about the role, please contact Rosalynn Funnell, (Resident Engagement Team Leader) on 01483 743612Closing Date:&nbsp; 30 March 2025 - 23.55pmInterview Dates: &nbsp;14, 15 and 17 April 2025<h4>How to apply</h4>Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.Please apply online via the link provided.

Housing Complaints & Insight Officer

Housing Support Assistant Harrogate Young Peoples Pathway Inspire North Harrogate £24,314 Per Annum (pro rata) Part Time 24 Hours per week Permanent Ref: INS1090853 Passion meets purpose! Become a Housing Support Assistant and help young individuals build brighter futures! Do you enjoy building rapport and relationships with young people to address their individual needs, promote independence, and facilitate their successful transition to independent living? As a Housing Support Assistant, you will play a vital role in supporting our team of Housing Support Workers who manage a caseload of clients. This is a hostel-based role which will include evening, nights (i.e., sleep shifts), weekend and bank holiday working on a rota basis. '&gt;Who we're looking for: <ul> <li>Strong commitment to supporting young people facing homelessness</li> <li>Excellent interpersonal and communication skills</li> <li>Empathy and the ability to build trust and rapport with vulnerable individuals</li> <li>Flexibility to work evening, night, weekend, and bank holiday shifts as required</li> <li>Ability to work effectively as part of a team</li> <li>An understanding of the challenges and issues faced by young people experiencing homelessness</li></ul>'&gt;Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working (where applicable) - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7,including access to counselling and GP services your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Beth Grindrod, via <a href="mailto:beth.grindrod@foundationuk.org" target="_blank">beth.grindrod@foundationuk.org</a> or 01423 521666. Apply Now! The closing date for applications is 6th April 2025, but we may close it early if we receive a high number of strong candidates, so don't delay! Working hours/days to be discussed at interview based on the availability of the candidate. Once agreed, the days/hours would be on a permanent working rota. Good Luck! Closing Date: 06-Apr-2025 Provisional Interview Date: 15-Apr-2025

Housing Support Assistant

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about the team Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. We are looking to recruit a Resident Services Coordinator on a permanent basis. More about your role Based on site 5 days a week at Broadside , you will be responsible for a number of tasks including lettings, managing the customer journey and organising various events. On a daily basis, you will conduct the lettings of apartments, follow up on existing enquiries as well as converting leads to lets. You will be required to conduct regular research of the local market reviewing rents and the service of our competitors. In addition, you will provide a high level of customer service to residents and ensure that a concierge service is provided. At Places for People, we are committed to a safe working environment so a basic DBS check is required. More about you The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential. Experience &amp; Skills <ul> <li>Lettings and Sales Experience,</li> <li>Experience within a Build to Rent setting,</li> <li>A proven track record of Customer Service,</li> <li>Excellent communication skills,</li> <li>Strong stakeholder engagement.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Resident Services Coordinator

What you'll be doing Supported Housing Officer (Housing First) £31,350 per annum + benefits ¦ South Gloucestershire ¦ Home-based Full Time ¦ Permanent ¦ 37 hours per week Closing Date: 27th March 2025 Interview Dates: Week Commencing 3rd April 2025 Your Kindness. Their New Home. Better Lives. Every day, people who are homeless struggle to find and keep stable housing. As our Housing First Supported Housing Officer, you'll give the intensive hands-on support that helps them move from the streets into a safe home where they can rebuild their lives with dignity. This job is about building trust. You'll work with up to 7 customers, making connections with people who may have been homeless for years and who often face challenges with mental health and substance use. You'll be their helper and supporter, guiding them through housing applications, benefits, setting up their new homes, and finding paths to a more stable future. Picture yourself as the key person who supports people that others may have given up on. Your patience and kindness will help them not just get housing but succeed in it - making their lives better for years to come. What you'll be doing <ul> <li>You'll work from home, traveling to meet customers wherever they are-on the streets, in temporary housing, or in their new homes</li> <li>You'll build caring relationships with people who are likely to have been homeless for a long time. You might start with simple things like meeting for coffee to build trust</li> <li>You'll create and deliver support plans that focus on each customer's needs and strengths, helping with housing forms, benefits, healthcare, and finding funding for basic home items</li> <li>You'll provide complete support and, in some cases, may be your customers' helper for up to several years</li> <li>You'll work with partner agencies to ensure your customers get all the help they need, continuing to support them even when they face setbacks</li></ul>What you'll get in return Beyond a salary of £31,350 and the chance to make a transformational difference in people's lives, you'll get: <ul> <li>26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years</li> <li>Your birthday off as an extra holiday</li> <li>Up to 10% matched pension contribution</li> <li>Optional participation in an Out of Hours On-Call Manager Rota</li> <li>Flexible benefits including the ability to buy additional leave, gym membership, Health Cash Plan</li> <li>'Perks at Work' giving you access to thousands of discounts</li> <li>Access to an Employee Assistance Programme for your own wellbeing</li></ul>More about you We're looking for someone with compassion and commitment to help people who have experienced long-term homelessness rebuild their lives. Essential: <ul> <li>Experience in housing support, social care, or community settings</li> <li>A full UK driving license and access to your own car</li> <li>Ability to build trusting relationships while maintaining professional boundaries</li> <li>Good communication skills with diverse groups of people</li> <li>Organised approach to record-keeping and casework</li></ul>Desirable: <ul> <li>Understanding of the Housing First approach</li> <li>Knowledge of mental health and addiction support needs</li> <li>Experience working with people who have experienced homelessness</li> <li>Familiarity with Microsoft programs</li> <li>Ability to use strengths-based approaches that promote independence</li></ul>You'll primarily work across South Gloucestershire, though you may occasionally support other areas in B&amp;NES and North Somerset. As a home-based role, you'll have flexibility in how you organise your day around customer needs. About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> Would you like to have an informal discussion about the role? Please contact Kevin Papps on 07773 073510. About Curo Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers. We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West! One more thing We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies. If you need support to assist you to make an application or attend an interview, then please email our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> and we will be happy to help. Benefits Birthday leave Holiday trading Hybrid working Life assurance Online shopping Pension

Supported Housing Officer (Housing First)

Housing Support Worker Helping People Rebuild Their Lives Are you passionate about supporting people with complex needs to regain independence? We're looking for a Housing Support Worker to join our small, dedicated team in Basildon, helping individuals who have experienced homelessness and rough sleeping to settle into accommodation and build a brighter future. About the Role You'll provide practical and emotional support, working with local agencies and partners to ensure individuals receive the help they need. Your responsibilities will include: <ul> <li>Supporting individuals to develop life skills such as budgeting, cooking, and tenancy management.</li> <li>Helping new tenants settle in and access relevant housing and social care services.</li> <li>Providing personalised support and advocacy, focusing on trauma recovery and long-term goals.</li> <li>Building strong relationships with local statutory and voluntary agencies to ensure seamless support.</li> <li>Preparing individuals for move-on accommodation, working with housing providers to secure next steps.</li> <li>Keeping accurate records to evidence progress and meet service requirements.</li></ul>About You We're looking for someone with: Experience supporting individuals with life skills or in a similar support role Knowledge of statutory housing and community services Experience working with agencies and statutory organisations in housing/social care Understanding of homelessness, rough sleeping, and the challenges individuals face Experience supporting vulnerable individuals with trauma and complex needs A compassionate, proactive, and person-centred approach This role requires an Enhanced DBS check. Please note that this role may involve working with customers who have experienced trauma and adverse experiences and who may have complex emotional needs. As a result, they may at times display behaviour that challenges services. Why Join Peabody? Joining Peabody means being part of a dedicated and supportive team. We offer great benefits, including: <ul> <li>Up to 25 days' annual leave plus bank holidays.</li> <li>A flexible benefits package with healthcare, dental care, and discounts.</li> <li>4x Life Assurance for peace of mind.</li> <li>Professional development opportunities, including funded apprenticeships.</li> <li>Two additional paid volunteering days each year.</li> <li>Family-friendly policies and up to 10% pension contribution, matched 1:1.</li></ul>Selection Process Virtual interviews will take place on Teams week commencing the 14 April. If you're ready to make an impact, click 'Apply Now' and submit your CV with a personal statement that clearly demonstrates how you meet the role requirements. Apply today and be part of something extraordinary! Peabody does not provide sponsorship as a licensed UK employer For any questions, reach out to Julie-Ann - Talent Specialist at Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>. This is a 12 month fixed term contract.

Housing Support Worker

Independent Living Officer £27,403.80 p.a. (37 hours) Community Based, in Preston, Lancashire working Monday - Friday, 8am-4pm with a 12pm-8pm shift on a rota basis (1 week in 5) What will you be doing in this role? The Independent Living Officer (ILO) will work in a variety of settings including, but not limited to our Head Office - Harbour House, Independent/Extra Care Living schemes, community facilities and customers' homes. You will be responsible for delivering housing management support functions to older people both in our Independent Living properties and CGA homes. The role supports a holistic approach to independent living and the ILO will work closely with a number of our customers to ensure they have the best quality of life and are able to stay in their homes for as long as they can through the provision of a service which is centred around the person and their wellbeing. The ILO will also provide an emergency response service to our customers during weekdays, working a rota system, with occasional weekend work required to support community events. What we are looking for: <ul><li>Experience of working within a housing or support environment.</li><li>Experience of working with older or vulnerable people and supporting people with complex needs, including mental ill health, substance dependency and dementia.</li><li>Experience of dealing with challenging behaviour.</li><li>A good understanding of Health and Safety.</li><li>A driving licence and access to a car for business use.</li></ul>It would be great if you also had: <ul><li>CIH Housing Qualification Level 2</li><li>Experience of working in a social housing environment</li></ul>Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance, your birthday off, Christmas closure, free parking, free breakfasts, a health cash-plan, reward and recognition scheme and much more. Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy. Working arrangements: This role is community based working in and around Preston. We offer flexibility wherever possible can to accommodate our business and your personal needs. A bit more about us: Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work....so if you think you have the skills, experience and can live our values, then we want to hear from you. Dates for your diary: The closing date for this advert is midnight on Friday 4th April 2025 at midnight with interviews expected to be held on Friday 11th April 2025. We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.

Independent Living Officer

Target Housing is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! The Role You will be based in Hull and will deliver high quality support to individuals who have a learning disability and /or autism. The support will be provided in our accommodation, as well as in the community and other appropriate settings. You will have an allocated caseload and be responsible for completing risk assessments, support plans and other paperwork. You will play an instrumental part in empowering individuals to live more independently, co-ordinating support with other key agencies, attending multi-disciplinary meetings. The support will include but not be limited to, assisting with daily living skills including shopping, attending appointments, accessing community resources, health care and accessing and dealing with benefits to maintain a safe and comfortable living environment. The service is 7 days a week and will include some weekend work. Responsibilities include: <ul><li>Deliver 1:1 support to clients in line with the goals set out in their support plan</li><li>Liaise with the others involved in an individual's care regarding progress towards set goals</li><li>Keep up to date, accurate and professional recordings of support delivery</li><li>Liaise with external agencies and professionals involved in clients support</li><li>Work flexibly as part of the staff rota to ensure safe staffing levels are met (five days out of seven)</li><li>Encourage and support service users to take part in activities</li><li>Encourage service users to contribute fully to their care and support plan</li><li>Support service users with personal administration, form filling and making benefit claims as necessary</li></ul>This is not an exhaustive list of duties. Qualifications / Requirements: <ul><li>A valid UK driving license and access to own roadworthy vehicle. Business insurance will be required.</li><li>Enhanced DBS check.</li><li>Right to work in the UK.</li><li>Experience working with mental health</li><li>An understanding of relevant legislation relating to vulnerable adults</li><li>Experience of working in partnership with Local Authorities and Health/Social Care professionals</li><li>NVQ level 2 in Health and Social Care is preferred</li><li>Intermediate IT skills which must include Outlook, Word and Excel</li><li>Effective and clear written communication skills in report writing, risk assessments and form completion</li><li>Excellent time-management skills</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with Amanda Fields, Head of Care. <a href="mailto:Amanda.fields@targethousing.org.uk" target="_blank">Amanda.fields@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Get the word out!

What you'll be doing Housing Support Officer (Extra Care) £12,063 pa (£24,127 fte) ¦ Bath ¦ Part Time 12-Month Fixed-Term Contract ¦ 18.5 hours per week (Flexible working days) Closing Date: 31st March 2025 Interview Dates: 10th April 2025 Can you support our Extra Care community to remain independent with a little tailored help? Every day, residents in our Extra Care schemes face challenges that impact their independence and wellbeing. As our Housing Support Officer for Extra Care, you'll provide the vital support that helps them sustain their tenancies, maximise their income, and live connected, safe lives as part of a vibrant community. Imagine being the key person who creates the perfect balance between independence and support-transforming housing units into true homes for people who need more than traditional sheltered housing offers. What you'll be doing <ul> <li>You'll be the friendly face of St John's Court, supporting residents across our 30 one- and two-bedroom flats while working alongside B&amp;NES Council care staff who provide 24/7 personal care</li> <li>You'll develop personalised support plans with residents, focusing on maintaining their independence while preventing escalating needs</li> <li>You'll create a vibrant community by arranging social activities and events that keep residents connected and engaged</li> <li>You'll coordinate support alongside B&amp;NES Council's care staff, helping residents make the most of their community and its shared facilities</li> <li>You'll be the go-to person for housing matters, conducting regular safety checks, managing on-site facilities, and ensuring everything runs smoothly.</li></ul>What you'll get in return Beyond a salary of £12,063 and the chance to make a real difference every day, you'll get: <ul> <li>26 days annual leave per year pro rata (plus bank holidays) rising to 29 days after 3 years</li> <li>Your birthday off as an extra holiday</li> <li>Up to 10% matched pension contribution</li> <li>Flexible benefits which might include a Health Cash Plan</li> <li>Access to an Employee Assistance Programme for your own wellbeing.</li></ul>More about you You're a people person with genuine compassion for older adults and a commitment to helping them live independently. You have experience working one-to-one with customers to develop support plans and understand the unique balance between providing support while promoting independence. You're highly organised, with excellent record-keeping skills and the ability to maintain accurate information systems. You're comfortable with technology, including Microsoft Office, iPads, and mobile working tools. You have experience working in a customer-focused environment, whether in supported housing, social care, or a community setting. You excel at networking and building relationships with various agencies, including the on-site care staff, to ensure coordinated support for residents. You're skilled at arranging engaging community activities and events that help residents connect with each other and maintain active social lives. You communicate effectively at all levels, both verbally and in writing, and remain positive, flexible, and consistent. A full driving licence and access to a suitable vehicle is essential for this role, as you may need to travel between locations and occasionally transport residents to appointments. Most importantly, you're passionate about creating a vibrant, supportive community within our Extra Care scheme, helping residents maintain their independence with dignity while ensuring they receive the support they need. About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> Would you like to have an informal discussion about the role? Please contact Sophie Robinson on 07966 645442. About Curo Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers. We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West! One more thing We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies. If you need support to assist you to make an application or attend an interview, then please email our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> and we will be happy to help. Benefits Birthday leave Holiday trading Hybrid working Life assurance Online shopping Pension

Part-Time Housing Support Officer (Extra Care)

Job Profile Domestic Abuse Housing Worker Main Purpose To work with Target Housing Clients to give support with sign up's, benefits and rents. Specific tasks <ul><li> Assist clients when moving in, or out of Target accommodation. </li></ul><ul><li> Assess their financial circumstances. Assisting clients to maximize their income and to manage their personal budgets. </li></ul><ul><li> Act as clients' Tenancy Support worker offering advice and support</li></ul><ul><li> Support clients to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li> Monitor clients' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li> Monitor clients' compliance with their occupancy agreements and act to resolve non-compliance issues, informing line manager of serious breaches.</li></ul><ul><li> Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to Target Housing.</li><li> Help clients with budgeting. Negotiate with other bodies on behalf of the client on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li> Liaise with appropriate referral bodies to ensure that all are aware of relevant information. Working closely with other support agencies. </li></ul><ul><li> Attend properties as and when required.</li><li> Keep all records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li> Provide cover for absent colleagues as directed.</li></ul>General tasks <ul><li> Attend and participate in training sessions or activities as required.</li></ul><ul><li> Participate in team meetings and supervision as required,</li></ul><ul><li> Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li> Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li> Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li> Experience of providing a service to vulnerable groups</li></ul><ul><li> Experience of delivering supported housing services. </li></ul><ul><li> Experience of delivering services to clients' housing and accommodation</li></ul><ul><li> In-depth and up to date knowledge of Welfare Benefits System. </li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Lifetime Financial Membership</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Enhanced sick pay</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>CLOSING DATE: 11/04/2025 We reserve the right to close this vacancy earlier should we receive sufficient applications for this role. Therefore, if you are interested , please submit your application as early as possible.

Housing support worker

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Apply You will be supporting residents who live at Swindon Borough Council owned/managed supported temporary accommodation, assisting them to develop their knowledge, skills and ability to live independently. We have six supported housing buildings across the borough, where our customers reside, and which will be your main working location, being a presence during the working day providing on hand support and carrying out housing management functions You will assess potential new residents, who have been granted a homeless duty, for their suitability for supported housing, many with vulnerabilities, which you will then be responsible for allocating any empty properties in a prompt manner. You will provide housing related support to a small number of residents in our schemes to ensure that they are 'Tenancy Ready' in order to successfully move on to their next tenancy, at the correct time. We aim to break the cycle of tenancy failure and your job will be to equip residents with the necessary skills to sustain a future tenancy - support ranges from basic benefit advice and assistance to challenging behaviours that may have led to previous tenancy breakdown. You will need to have a good understanding of health and safety and welfare benefit system, as well as understanding of safeguarding issues, identifying and acting upon concerns around child protection and domestic abuse, including participation and contributions to multi agency meetings, as well as signposting those in need of further support whether this be for addiction or health and wellbeing concerns. You will be subject to an enhanced Disclosure and Barring Service Check You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan . Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. Your next steps Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role. Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. For further information about the role, please contact Jon Keating at <a href="mailto:jonkeating@swindon.gov.uk" target="_blank">jonkeating@swindon.gov.uk</a> If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a>

Supported Housing Officer

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82372 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Housing Support Assistant To cover Staffordshire and Cheshire area (Base office location may vary dependent upon suitable candidate) £26,012 per annum - Pay rate effective 1st April 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant across the Staffordshire and Cheshire area (Base location may vary dependent upon suitable candidate). At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul> <li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li></ul><ul> <li>Assisting with tenancy and voids management and maintaining occupancy levels</li> <li>Supporting and promoting compliance with safeguarding policies and procedures</li> <li>Building and maintaining relationships with customers and internal and external key stakeholders</li> <li>Managing the procurement and availability of supplies, furniture, and equipment</li> <li>Recording and updating relevant data, maintaining effective filing systems</li> <li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul> <li>Previous experience delivering tenancy services</li> <li>Experience working to deadlines and prioritising workload</li> <li>Basic knowledge of Microsoft Office packages</li> <li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li> <li>NVQ2 or equivalent in relevant area</li> <li>Ability to extract and interrogate data</li> <li>Some experience in the use of housing management systems or similar is desirable</li> <li>Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job reference: 224099 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Description About the Role We have an exciting opportunity for a part time Independent Living Advisor to join our team on a permanent basis covering our schemes in Bath. The successful candidate will work Monday - Friday 9:00am - 3:00pm and will be working across our 3 sites Chelscombe, Church Street and Chelwood Drive in Bath. You will need to hold a Full UK Driving Licence and have access to own vehicle. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. You will also assist customers in accessing correct housing benefit assistance or financial advice to pay rent/service charges, and complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. What we're looking for: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! Please note: This role is subject to a basic DBS check which will be provided by The Guinness Partnership. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

The Vacancy Our Dorset team is looking for an Independent Living Housing Officer to join the team for a 12 month fixed term contract. As a Housing Officer you'll be providing housing management services to customers living within our independent housing properties, taking a holistic approach, ensuring an enhanced service is offered. You'll be seen a someone who is able to deliver a reliable customer service in a professional and confident manner. You'll have great communications skills and will be a natural problem solver, ensuring the job gets done. Our aim is to enable our customers to live as independently as possible in their homes, ensuring that additional support is put into place when needed. You'll be present in the community meeting customers in their homes and will be a dedicated point of contact. You'll have the ability to adapt your day to suit change in demands and won't be phased by a busy workload. You may also find yourself, arranging scheme meetings, facilitating social inclusion activities and completing health and safety risk assessments, so no two days will be the same. About you You will come to the role with knowledge of the housing sector and current housing issues. Alongside a strong understanding of the needs of older, disabled and vulnerable customers and the services that can be accessed for them. You'll be able to demonstrate your resilience, giving examples of when you have worked in challenging, emotive situations and how you've been able to apply empathy and patience. You will be a natural problem solver, a 'can do' person, always keen to see a task through to the end. You'll also consider yourself to be very organised, a strong record keeper and someone who is able to meet deadlines. You will be a great communicator, able to adapt your style to your audience and you will be confident in your admin and IT skills, to complete the 'paperwork' element of the role. As you'll be out and about in the community you will need a full UK driving licence and access to a vehicle for work purposes. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. This role will be subject to an Enhanced DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. We may choose to shortlist and interview during the advertising period. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Independent Living Housing Officer - 12 month fixed term contract

Job summary We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. Main duties of the job The Housing Support Grant (HSG) is a project supporting clients with drug and alcohol issues who are also at risk of losing their tenancy. To be eligible, clients need to be in temporary, supported, emergency or private rented accommodation.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.We work alongside the community teams and with external agencies to support our clients to prevent homelessness. The focus is to support in any way that the client needs to help them remain accommodated. About us WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. Job description Job responsibilities All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 30th March 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! You will be required to work occasional Saturdays. Benefits<li>28 days annual leave, plus bank holidays </li><li>An extra day off for your birthday or a special occasion of your choice</li><li>Enhanced maternity, paternity and adoption leave</li><li>2 days paid volunteer leave per year</li><li>Auto-enrollment into We Are With You's pension scheme</li><li>Access to a Blue Light Card - giving you great savings on big high-street and online brands</li><li>Flexible working opportunities and access to a range of services and resources to support you with your wellbeing</li><li>We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period</li>DE&amp;IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Job description Job responsibilities All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 30th March 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! You will be required to work occasional Saturdays. Benefits<li>28 days annual leave, plus bank holidays </li><li>An extra day off for your birthday or a special occasion of your choice</li><li>Enhanced maternity, paternity and adoption leave</li><li>2 days paid volunteer leave per year</li><li>Auto-enrollment into We Are With You's pension scheme</li><li>Access to a Blue Light Card - giving you great savings on big high-street and online brands</li><li>Flexible working opportunities and access to a range of services and resources to support you with your wellbeing</li><li>We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period</li>DE&amp;IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Person Specification Qualifications Essential <ul> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall).</li> <li>Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.</li> </ul> Experience Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Ability to work flexible and unsocial hours as required</li> </ul>Person Specification Qualifications Essential <ul> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall).</li> <li>Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.</li> </ul> Experience Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Ability to work flexible and unsocial hours as required</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name We Are With You Address Liskeard Liskeard PL14 3AG Employer's website

Housing Support Worker (Ref:0010ZB)

Salary: £30,559 to £33,366 Working Arrangements: Full time Hours of Work: 37 hours a week, Core Hours: Monday to Thursday 9.00 am to 5.00 pm Friday 9.00 am to 4.30 pm Status of Employment: Permanent This post closes at 11.59 pm on the date specified. At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our '3 Cs' values are at the heart of all we do here - we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We're proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence-demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. The Mental Health Housing Support Worker role: We have an exciting opportunity for a Mental Health Housing Support Worker to join us! As our Mental Health Housing Support Worker you will work collaboratively with tenants, to provide a range of practical and emotional support and interventions in order to manage their tenancy. This support aims to reduce the risk of tenancy failure, reduce the risk of anti-social behaviour, and improve a tenant's ability to maintain their tenancy long term. You'll also use creative and empowering interventions to support people they are working with around their multiple needs which are impacting on their ability to maintain a tenancy Key duties and responsibilities of our Mental Health Housing Support Worker: <ul> <li> Support customers presenting with low level mental health issues to address multiple needs which are impacting on their ability to maintain and sustain a tenancy. </li> <li>Undertake assessments with tenants and offer a package of support, by developing support plans with tenants, carrying out effective review of these plans, and giving clear goals and directions.</li> <li>Provide emotional support through face-to-face visits and offer a range of various interventions to the tenant to address their needs, ensuring they are meaningful, respectful and promotes self determination and confidence. </li> <li>Provide a point of contact for the Neighbourhood teams and other relevant officers who have identified tenants they feel may have unmet low level mental health needs. </li> </ul>Please refer to the full Job Description and Employee Specification upon completing your application. What we're looking for in our Mental Health Housing Support Worker: <ul> <li> NVQ Level 3 in Housing, Social Work, Health or equivalent; or relevant experience in a similar role. </li> <li>Commitment to enabling and empowering service users to become fully engaged with the service.</li> <li>Be self-motivated, enterprising and able to use own initiative working under own supervision and organising own workload.</li> <li>Ability to prioritise work, meet deadlines and work in a highly pressurised environment with sometimes conflicting demands. </li> <li>Experience of working with / supporting tenants with low level mental health issues and complex needs, and having the ability to be creative, flexible and imaginative in your approach. </li> </ul>What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: <ul> <li>Agile Working Packages </li> <li>Excellent Pension Scheme </li> <li>Discounted Gym Membership </li> <li>Health &amp; Wellbeing Checks </li> <li>Fantastic Training and Development Opportunities </li> </ul>Job Description and Employee Specification: Mental Health Housing Support Worker.pdf Key Dates Shortlisting is due to take place Monday, 7 April and interviews are due to take place week commencing Monday, 21 April. Please note these dates are subject to change. Further Information For an informal chat about this role, please email Dominic Dimanna, Tenants First Team Leader, <a href="mailto:DominicDimanna@berneslaihomes.co.uk" target="_blank">DominicDimanna@berneslaihomes.co.uk</a>. This post requires a Basic Criminal Record Check. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. CVs will not be accepted. Previous applicants need not apply.

Mental Health Housing Support Worker - 202504

Salary: From £45,718 up to £49,764 per annum pro rata + relocation support Grade: M Contract: Permanent Hours: Part time Location: Central and West area of the County The service is county wide and therefore candidates will be expected to work across other locality areas as needed to meet service demand. We very much promote flexible working with the ability to work remotely from a variety of bases as well as from home, whatever makes sense and is suitable to provide the best service. However, the post holders will be required to Chair complex meetings across North Yorkshire as required and as set out below. It is expected that meetings with children and their families take place in person. North Yorkshire Council have a national reputation for excellence, and we are looking for Independent Reviewing Officers with a variety of experience and skills. We also welcome those who are looking to relocate. Are you looking for a challenging and exciting role in a dedicated team? Do you have a passion for ensuring that children and young people receive the best care and support possible? As an IRO in North Yorkshire, you will have a key role in ensuring the safety and welfare of children and young people. This is a great opportunity to become part of a well-established, experienced team, who are determined to achieve the highest standards of care and safety for children and young people. The successful candidates will be required to work from other parts of North Yorkshire as required. As a council we are lucky to benefit from access to modern technology enabling staff to work from multiple locations, including working from home. We very much promote flexible working, providing it meets our service needs. In North Yorkshire IROs are expected to deliver on all aspects of the Independent Reviewing Officer guidance, chairing reviews and overseeing the plans for Children in Care, chairing Child Protection Conferences, undertaking Regulation 44 visits to our children's homes and also Annual Reviews for Foster Carers. You will have a crucial quality assurance role and will have the opportunity to significantly contribute to improving outcomes for children and young people and promoting high standards of care to those who are looked after by the Local Authority. Applicants for this post must be a qualified Social Worker/ have a Diploma in Social Work (or equivalent) and be registered with Social Work England. As an NYC employee, you will have access to our range of benefits. These include retail discounts, salary sacrifice schemes, generous annual leave entitlements - up to 34 days depending on length of continuous service and flexible working hours. North Yorkshire as a county also benefits from excellent road and rail links, with easy access to bordering regions such as Yorkshire &amp; Humber, Lincolnshire, and East Riding, all of which are easily commutable to our great county, some members of our team travel from surrounding towns and cities including York, Beverley and Whitby. For an informal discussion about this post, please contact Melanie Dadd, IRO Team Manager on <a href="mailto:Melanie.Dadd@northyorks.gov.uk" target="_blank">Melanie.Dadd@northyorks.gov.uk</a> We welcome individuals looking to relocate, for further information please see our Relocation Policy Key dates Close date: Sunday 23rd March 2025 Interview date: Thursday 3rd April 2025 Key documents Job Description / Person Specification.pdf Total Rewards Brochure Enhanced Level DBS Disclosure is required for appointment to this post. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. Apply now

Independent Reviewing Officer

The vacancy Do you have a passion for helping those in need of a little help? Do you have experience and thrive on providing support and guidance to the vulnerable, developing plans to improve and self-actualise, all with patience and positive attitude? If so, we want you to join an organisation certified as a Great Place to Work! About the Role: As an Independent Living Advisor (Support Worker) you'll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes and general needs properties. You will manage a caseload of support cases including long-term, short-term and social isolation case, regularly carrying out support assessments and reviews to establish customers' needs. Key Responsibilities: The role generally involves working with our most vulnerable customers in the over 50 age group, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential. What We're Looking For: To be successful here, you'll need to genuinely care about people - a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You'll need to be hardworking, resilient and be confident enough to make decisions and take action when needed. You will be someone who: <ul> <li>Has experience working with older and vulnerable people, as well as time in a customer-focused environment</li> <li>Is curious and does not shy away from having difficult conversations </li> <li>Has excellent knowledge of safeguarding procedures</li> <li>Is proficient in the use of computer applications, such as Outlook, Word and Capita</li> <li>Ideally has spent time working within a social housing organisation</li> <li>Is enthusiastic and has a positive problem-solving nature</li> <li>Brings a commitment to our DNA and will be a great ambassador for Bromford.</li></ul>Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others. Additional Information: This role is full time and permanent, working in our schemes in the Mangotsfield, Wick &amp; Marshfield (BS16 9JG) areas. Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check. Ready to Apply? If you're passionate about making a difference and meet the criteria above, we'd love to hear from you! Apply now and take the first step towards a rewarding career with Bromford. Application Deadline: The closing date is Sunday 23 March with interviews taking place on Thursday 27 March 2025, at our Riverside Court Office, Chipping Sodbury. About us We are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues. We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too. We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford. Benefits Flexible benefits Learning and development Private medical cover Work-life balance Pay and financial wellbeing Health and wellbeing

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary: £24,500 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset (mainly Frome &amp; Shepton Mallet) Additional information: <ul><li>Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs</li><li>Valid driver's license and access to a car business purposes</li><li>Participation in an on-call, out of hours rota (£100 per week when on-call)</li><li>Occasional weekend work may be required </li></ul>The Role: As a Support Worker, you'll provide personalised, high-quality support to individuals who have experienced rough sleeping and have high support needs. You'll work across four small housing units, building strong relationships with residents to help them gain stability, overcome challenges, and move towards greater independence. With an average caseload of just four clients, you'll have the time to provide meaningful, one-to-one support. This is a fantastic opportunity to make a lasting impact, helping people maintain their tenancies, access the right services, and take steps towards a brighter future. If you're compassionate, proactive, and ready to make a difference, we'd love to hear from you! Responsibilities include: <ul><li>Progress and track referrals into the service and outcomes for clients moving on from the service</li><li>Complete holistic assessments for clients, leading to the development of support plans which meet individual client goals</li><li>Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services to develop independence</li><li>Embed client involvement in all aspects of the support we provide and create a culture within service delivery which ensures the clients voice and feedback is encouraged, and heard</li><li>Maintain client records that they are accurate and fully updated using our client record system</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel for work</li><li>Experience working with vulnerable adults and/or people with complex needs and challenging behaviours</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

40 Community and customer services Jobs in England