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Role purpose<ul><li>To provide an excellent, pro-active, efficient and tenant focused general and intensive housing management service to IKE tenants.</li><li>The role is to provide a service to our tenants from their first enquiry about IKE to the last communications we have, whether it be tenancy, property or any service that IKE provide or a dissatisfaction with a external partner IKE use.</li><li>You will be the first point of contact for our tenants and support providers for any tenancy matters, including but not limited to tenancy sign ups, void property management, health and safety concerns or other issues to sustain excellent communities and tenancy breaches/ASB.</li><li>To achieve and improve the service delivery standards, identifying any areas of concern for improvement.</li><li>To achieve improvements in tenant satisfaction with improved tenant contact, visits to sites and improved engagement work.</li></ul>Responsible for<ul><li>Delivery of working within the RSH Standards for vulnerable tenants including people with learning disabilities and / or Autism, people with physical disabilities and people suffering with mental health problems.</li><li>General &amp; Intensive Housing Management Responsibilities.</li><li>Community Engagement &amp; Partnerships.</li><li>Delivery of excellent customer services.</li><li>Working collaboratively with internal and external partners to achieve agreed objectives.</li></ul>About You<ul><li>Experience of working in social housing, preferably in a specialist supported setting with our tenant group – desirable.</li><li>Housing Related Qualification – desirable.</li><li>An awareness of current housing, welfare and neighbourhood management issues – desirable.</li><li>Computer literate, with knowledge of Microsoft packages – essential.</li><li>Excellent level of general education (numeracy and literacy) – essential.</li><li>Experience of delivering excellent customer services that meet individual needs.</li><li>Experience or ability to work in a fast-paced customer service environment with a track record of delivering against multiple competing objectives.</li><li>Ability to work independently and with colleagues to ensure delivery of individual performance and team objectives/KPI.</li><li>Be articulate, analytical and be able to focus on attention to detail at all times.</li><li>Tenant Law and Legislation is essential.&nbsp;</li></ul>About Us IKE Supported Housing Ltd is a social landlord that was established in March 2003 as a Not for Profit Housing Association. The company became a Private Registered Provider, registered with The Homes and Communities Agency in October 2015.At IKE we aim to be a housing provider that understands the specific circumstances of people living in supported housing and that strives to provide services that are relevant to their individual needs. We see our role as providing The Tenant with all the support necessary to maintain their tenancy in order to help them lead a more independent life. IKE is a specialist supported housing company and does not manage general needs or other forms of social housing.Our benefits include:<ul><li>26 days annual leave plus bank holidays.</li><li>NEST pension</li><li>Competitive salary</li><li>EAP provided by Smart Clinic.</li><li>Professional fees and subscriptions (The Charted Institute of Housing)</li><li>Free office parking</li><li>Positive working environment that encourages learning and development</li></ul>Apply with your CV to <a href="mailto:julie@ikeshl.com" target="_blank">julie@ikeshl.com</a> with the subject ‘Housing Officer – [your-name]’.

Housing Officer – Specialised Supported Housing

About Us:Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.Benefits:As part of our team, you will enjoy a comprehensive benefits package, including:Flexibility:<ul><li>A minimum of 25 days of annual leave, plus Bank Holidays.</li><li>Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)</li><li>Flexi-time scheme for a better work-life balance.</li><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Lifestyle:<ul><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Professional Development:<ul><li>Training and Development opportunities.</li><li>Payment of one professional subscription fee</li><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>Financial Planning:<ul><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>What to Expect in the Role:As Housing and Communities Manager you will have a pivotal role in the shaping of the District’s housing services and fostering strong connections with the community to enhance the wellbeing of residents.You will have great relationship building skills to build partnerships with external organisations and housing providers at both a strategic and operational level. You’ll be able to use your experience, dedication and enthusiasm to lead and motivate high performing teams and ensure the effective management of the council’s housing services and community development initiatives. You will be analytical in your approach and enjoy involvement in reshaping key services to align with the council’s Digital Strategy.To be successful in this post, you will need strong management skills embrace a positive teamworking approach, have great initiative together with excellent organisational and communication skills and be able to liaise with a variety of partners and stakeholders in this important role which sits at the heart of a developing agenda.To effectively manage the combined forward planning and housing teams, aligning key work activities (e.g. the delivery of planned levels of growth) with other corporate and community priorities. To direct the day-to-day work of the team and foster a collaborative and productive work environmentKey Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):<ul><li>Manage the effective delivery of the Council’s housing and communities services, aligning key work activities with other corporate and community priorities. To direct the day-to-day work of the team and foster a collaborative and productive environment.&nbsp; </li><li>Lead on the delivery of the Housing and Communities Service Plan, including driving improvements through delivering on key projects around warm homes, updating our housing register and developing our approach to temporary accommodation.</li><li>Lead our approach to ensuring housing and communities services comply with legislative and regulatory frameworks and maximise any funding available, including responding to emerging changes such as the implications of the Supported Housing (Regulatory Oversight) Act 2023.</li><li>Responsible for ensuring appropriate governance and assurance across housing and communities services, including monitoring performance against key KPIs.&nbsp; </li><li>Support the Head of Housing, Revenues and Customer Services to ensure that the Council delivers excellent, customer-focused, value for money services, which best meet the needs of the public, are compliant and enhance public satisfaction.</li></ul>What You’ll Need (Please see Job Description and Person Specification for more details):You’ll be an expert in your field of housing and will have a broader understanding of how different areas of housing interlink. In addition, the successful candidate will have:<ul><li>A can do attitude with people management experience or experience of managing a team during periods of change.</li><li>Experience in delivering projects, preferably in one of the services listed in the Job Description.</li><li>Experience of working in partnership to deliver outcomes that best meet local need.</li><li>Good working knowledge around housing legislation, national policy and guidance and best practice. </li><li>Experience of delivering services in line with a legislative and regulatory framework, in at least one of the service areas listed in the Job Description.</li><li>Experience of preparing and presenting formal reports and presentations.</li><li>Excellent Customer and Relationship management skills, at all levels.</li></ul>For an informal chat about the role, please contact Hannah Buckley, Head of Housing, Revenues and Customer Services on&nbsp;<a href="mailto:hannah.buckley@stratford-dc.gov.uk" target="_blank">hannah.buckley@stratford-dc.gov.uk</a>&nbsp;Applications will close at midnight on 13th July 2025Interviews will be held on 18th July 2025The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.

Housing and Communities Manager

“This is our Salford.Salford is a city that leads with purpose, where pride runs deep and people always come firstSalford is a city with a strong sense of identity and a proven track record of delivery. Our City Mayor champions housing as a key priority alongside other vital issues, driving a mission to transform housing for our communities. We are reshaping services to focus on prevention, tackling homelessness, and creating the conditions for truly affordable, sustainable, and high-quality homes.This is a pivotal time for Salford. We are bringing together a single, unified housing function that will be fit for the future. Now we need a strategic leader to drive it forward. You will be joining a system already in motion, but still finding its shape. That brings complexity but also huge opportunity. If you can navigate complexity with clarity, think creatively in the face of challenge, and lead services that continuously evolve to meet changing needs, this is your opportunity to shape the future of housing in Salford.About the RoleThis is a high-profile and wide-reaching leadership role. You will be responsible for the strategic and operational delivery of housing across the city. That means leading housing strategy, homelessness, with a real focus on prevention, housing-related transformation, and ensuring delivery of the City Mayor’s priorities. It also means guiding our work with Derive, our wholly-owned company, helping us reduce temporary accommodation, ensuring regulatory readiness, and supporting the delivery of new affordable homes.You will shape and lead a new single housing function that brings together teams and services that have previously been split across different directorates. You will work closely with the executive leadership team, while influencing across the wider council and partner system and the Greater Manchester Combined Authority region.&nbsp;The transformation is significant, and change is already underway. You will help embed our new target operating model and ensure our housing services are responsive, cost effective and resident focused. From improving governance around PFI delivery to shaping our work with registered providers and championing housing need across Greater Manchester, you will represent Salford’s voice.You will be trusted to ensure every decision is grounded in what matters most: improving housing outcomes for the people of Salford.About YouYou will be a strategic and credible leader with a deep understanding of housing and the wider social and regulatory context. You will need to understand how to lead a broad portfolio and work across organisational boundaries. You will bring experience of transformation and delivery and be comfortable working in a system that is still evolving.You will understand what good looks like when it comes to housing strategy, regulation and delivery. But more than that, you will know how to bring people with you through change. You will be a natural collaborator and a confident decision maker who is not afraid of complexity or pace. You will be politically astute and bring the professional curiosity and resilience needed to lead in a high-profile environment.We are proud of the loyalty and commitment that exists across our workforce. We want someone who shares our belief in public service, who is passionate about improving outcomes for residents and who can work with us to create something lasting and meaningful for our city.You will be a strategic leader who understands the full picture of housing from the social and regulatory challenges to the real-life impact on communities. This role is more than managing a broad portfolio it is about stepping into a system that is still taking shape and bringing vision and steady leadership to drive meaningful change. You will know what great housing strategy and delivery looks like but just as importantly you will have the ability to bring people along with you. Change comes with challenges and needs a leader who brings curiosity, resilience and courage to confront tough issues while never losing sight of the people of Salford. This is a rare chance to be at the heart of a transformation that will shape the city’s future, and we need someone ready to step up and make it happen.For a confidential conversation about this role with our retained advisors at Tile Hill, please contact: Chantelle Wooldridge (07557 018320, <a href="mailto:chantelle.wooldridge@tile-hill.co.uk" target="_blank">chantelle.wooldridge@tile-hill.co.uk</a>), or Clare Connor 0161 408 0703 (<a href="mailto:clare.connor@tile-hill.co.uk" target="_blank">clare.connor@tile-hill.co.uk</a>)Closing date: Midnight on Friday 18th July”

Director of Housing

Are you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of homelessness prevention?Welwyn Hatfield Borough Council is investing in homelessness services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team and a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out-of-hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.With line management responsibilities for up to eight officers, you will ensure consistency in decision-making whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homelessness prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful, sustainable outcomes.As the primary point of contact for colleagues and partners in the day-to-day operation of the service, you will enable the swift resolution of cases that require a quick response and help colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the Housing Options team and identifying outcomes in complex cases.We are looking for someone with:<ul><li>An interest in providing high-quality public services to the local community</li><li>Experience of working in housing options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>High levels of ability working with IT systems and confidence in using Microsoft software</li><li>Excellent communication and interpersonal skills</li><li>The ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li></ul>Contract:&nbsp;1 x permanent role (PO1769), 1 x 12-month fixed-term role (PO1615).Hours:&nbsp;37 hours per week (hybrid working).Salary:&nbsp;Starting at £40,689 per annum with potential progression to £43,690 per annum on achieving the designated skills and experience.Our ValuesOur values are important to us, and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working, we want to hear from you.For further information and to apply, please visit our website via the Apply button.Closing date: 6 July 2025.Assessment date: 14 July 2025.Interview date: 18 July 2025.

Housing Options Team Leader

Strategic Lead: Benefit &amp; Homeless PreventionJob Number: HCAA02487Agreement Type: Permanent - Full TimeSalary: £66,336 - £67,500Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion, and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first-class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit.Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.We know that staff are key to our success, and we are seeking people with ambition, creativity, and commitment to our values to help us achieve the best for the people of Hackney.Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.We are currently recruiting for an additional Strategic Lead to join a team of 7, specifically to manage our Housing Supply area. The Housing Supply area is responsible for the procurement and contract management of temporary accommodation providers, as well as sourcing privately rented homes for homeless households.A large part of this role is negotiation, contract management and establishing and maintaining good relationships with landlords. You will be the face of the Service to private rented sector landlords nationwide and you will lead on the development to source new properties, both in and out the borough. You will have good commercial acumen, and be financially astute exercising effective control over budgets, quality, and performance.The Council regularly tenders for new providers under a Dynamic Purchasing System and this role is responsible for leading on the evaluation and scoring of new tenders and bringing them on to the framework. Part of the role is managing a team who are responsible for visiting and inspecting properties.With the introduction of the Renters Reform Act this year, you will also lead on implementing changes to ensure compliance and closer working with Private Sector Housing colleagues on enforcement, inspections, licensing, and tenancy sustainment for tenants. We are looking for those with significant knowledge and experience managing within a housing supply environment.The new manager will possess strong negotiating skills and knowledge of relevant legislation which must include a working understanding of the Housing Health and Safety Rating System. You will need to be confident and passionate about outstanding customer service and making sure delivery standards are achieved providing critical support for local people.You will possess good political awareness skills and be articulate, organised, and resilient. The ability to multi-task and be a strategic thinker is imperative. Strong contract management experience is essential encompassing a strong and professional attitude delivering creative and innovative solutions.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 08 July 2025 (22.59).Interview and assessment date: W/C 21 Jul 2025We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Strategic Lead: Benefit & Homeless Prevention

Housing Support Worker Hours: Full time, 37 hours per week Salary: £28,230 + 5% pension. Holiday: 25 days, plus Bank Holidays Latch is an exceptional charitable organisation that refurbishes derelict and run-down houses in Leeds. Once fully renovated and furnished, our properties offer supported housing for individuals experiencing homelessness or facing housing challenges, empowering them to embark on a journey towards positive transformation in their lives. We are recruiting an experienced worker to support our tenants to: <ul><li>Establish and maintain their tenancies to prevent recurring homelessness.</li><li>Address their identified and changing support needs.</li><li>Develop a range of skills so that they can move to independent living.</li><li>Identify and take steps towards achieving their personal goals.</li></ul>Latch provides flexible, individualised support. We are developing our service based on innovative evidence-based practice, incorporating Strengths Based Approaches and Trauma Informed Practice. We are looking for an enthusiastic, skilled and committed worker to join our friendly team. Experience of support work, a full driving licence and access to own vehicle for work use are essential. Enhanced DBS checking will be carried out for this role. For full information and to complete the application form, go to: <a href="http://www.latch.org.uk/about-latch/jobs" target="_blank">www.latch.org.uk/about-latch/jobs</a> Only applications submitted online via the above link will be considered. CVs not accepted. Closing date: Wednesday 23rd July 2025, 5pm Interviews: Thursday 31st July 2025 Latch, 176 Chapeltown Road, Leeds, LS7 4HP Telephone: 0113 237 4482 The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (E7853) - Leeds Action To Create Homes Ltd

Job description Post Ref: CC464 Please note: Internal at risk or redeployee applicants will be seen in the first instance. The Safeguarding and QA Service are looking to appoint an Independent Reviewing Officer on a permanent basis to undertake the chairing of Child Protection Conferences and statutory reviews of Children who are Looked After in Calderdale. This post will provide an opportunity to participate in the quality assurance work which has been an invaluable contribution to the improvements to practice in the Borough. You will need demonstrable post-qualifying experience in statutory social work with children and families and experience of chairing meetings involving children and families. You will have a thorough working knowledge of the legal framework relating to child protection and looked after children, including Care Planning Regulations and the duties and responsibilities of the IRO as set out in the IRO Handbook (DfE 2010). You are required to hold a relevant Social Work qualification and SW England registration. The post holder will carry a combined caseload (CP/CLA) and be a member of a busy but supportive and committed team. You will play a full part in the teams work to ensure the effective safeguarding and promotion of the welfare of vulnerable children and young people in Calderdale. You will have an office base in the centre of Halifax however there is an opportunity for you to work flexibly from home and other offices within the local authority. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. For an informal discussion about this post please contact Simon Buttler 07734459562 or Kathryn Dempsey 07738785315 Closing date: Sunday 20th July 2025 Interview Date: w/c 28th July 2025 We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub .

Independent Reviewing Officer

Job Details Job Opportunity - 1 x Housing Support Officer Vacancy - Dudley Resettlement &amp; Inclusion Team Hours : - 37 hours per week Salary: Grade 7 £30,559 - £33,366 12 Month Fixed Term Contract A temporary fixed term opportunity has arisen in the Dudley Resettlement &amp; Inclusion Team for a Housing Support Officer for a period of 12 months. The purpose of the job is to deliver housing and integration support to refugees in the Dudley Borough and help promote inclusion across all our communities. The Resettlement &amp; Inclusion Team are part of the Housing &amp; Communities Directorate which is responsible for the local Housing Strategy across all tenures and is also the largest landlord in the borough with around 22000 homes. The successful candidate will work within a team supporting families and vulnerable adults newly arrived in the borough. We are proud to offer a professional and person-centred service in partnership with colleagues inside and outside the Council. Based on the work we are currently carrying out, we would welcome applications from professionals who speak any of the following additional languages: Pashto / Farsi, Dari, Arabic, Kurdish Sorani. The job description and person specification for the post are attached. The successful applicant must have the skills and experience transferrable to the role. For any informal enquires please contact Ahmed Salam, Resettlement &amp; Inclusion Manager: <a href="mailto:ahmed.salam@dudley.gov.uk" target="_blank">ahmed.salam@dudley.gov.uk</a> So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents HSO Resettlement JD 300123.docx HSO PS 300123.docx Benefits List

Housing Support Officer (Resettlement & Inclusion Team)

Job Description Salary: £51,801 - £59,724 per annum Grade: G Contract: Permanent Hours: 37 hours per week Quality Assurance for Thurrock Children Services is a fast developing service, with high aspirations for outcomes for children. We are seeking passionate and tenacious social work professionals, who have a drive for improving outcomes for Thurrock children. We are currently recruiting for an Independent Reviewing Officer who has a crucial contribution to make by ensuring the child/young person's voice is heard. If you are an experienced social worker with management experience, who enjoys working with professional networks and making relationships with children/young people, but who can constructively challenge when necessary, then this opportunity will be of interest to you. Supervisory/management experience essential. Thurrock is investing in its children's services and is aiming for only excellent performance and outcomes for the children and families we work with, so as to build upon its recent Outstanding Ofsted rating to achieve even better outcomes for children and families. In return we offer a competitive salary as well as an attractive benefit package, including: <ul> <li>Generous annual leave - 25 days rising to 30 after 5 years</li> <li>Excellent training opportunities and an established CPD programme</li> <li>Flexible working to enable work life balance</li> <li>Reflective supervision and management support</li> <li>Reasonable work loads</li> <li>Training in Signs of Safety</li></ul>A Disclosure and Barring Service (DBS) check is required at Enhanced Level for this role. Closing Date: Redeployment Only: 10th July 2025 Internal &amp; External Applications: 20th July 2025 Interview Dates: Week commencing 28th July 2025 To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) About Us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council

Role Profile What's the role? You will: <ul><li>Manage a caseload of welfare calls/support calls/visits to those customers receiving a bronze/silver/gold level of service. Ensure customers are provided services &amp; offered support that enables them to maintain independent lives within their own homes in a sheltered environment.</li><li>Carry out an in-depth needs assessment and complete annual reviews with all customers to ensure support levels are appropriate to meet their needs.</li><li>To participate in the selection and verification process for new customers entering the service, ensuring appropriate, hands-on, pre-tenancy work is undertaken to complete an assessment of relevant needs and ensure maximisation of the service.</li><li>Work collaboratively with all other teams within Homes in Sedgemoor to provide a holistic approach.</li><li>Work closely across teams to support our customers to increase their independence, health &amp; wellbeing.</li><li>Work to deliver a range of activities specified in the initial support assessment. Which can include, but is not limited to, supporting tenants with; hobbies, befriending services, accessing cultural activities, paid work and volunteering, training and educational activities, shopping, and gardening.</li><li>Actively encourage individuals to achieve their goals, provide emotional support to them by actively listening to how they feel and promote a positive outcome-based approach.</li><li>Deliver a range of proactive services that respond to the needs and aspirations of customers. Services include intensive housing support, sheltered housing management and low-level housing management issues.</li><li>Provide individuals with advice and support on how to maintain their personal safety and security, raise awareness about potential forms of abuse and how to balance risk with an active and meaningful life within current safeguarding, health &amp; safety and risk assessment requirements.</li><li>Understand what matters to residents by having the right conversation &amp; identifying the right problem to solve.</li><li>Build and maintain positive links with voluntary and neighbourhood groups to promote social inclusion, tackle loneliness and increase customer involvement.</li><li>Access appropriate funding and work in partnership with others, to support the delivery of a variety of activities &amp; social events.</li><li>Ensure we have accurate and up-to-date customer information on our systems.</li></ul>What do I need to be successful? <ul><li>A current driving licence</li><li>A desire to support vulnerable people</li><li>Well-developed IT, communication, and interpersonal skills. </li><li>The ability to work professionally and collaboratively with other teams across the organisation to achieve great outcomes for our customers.</li><li>A high degree of problem-solving skills.</li><li>The ability to apply your skills to motivate, support, influence and organise work to deliver high quality services.</li><li>Represent the service and the wider organisation.</li><li>Support the team and customers to facilitate staff rotation as necessary.</li><li>The ability to network and develop strong partnership working across the geographical area in which the service is delivered.</li><li>The ability to research and access funding opportunities</li></ul>How will I evidence my success? I will ... <ul><li>Display and demonstrate behaviours that reflect our corporate values and put customers first.</li><li>Contribute and be proactive at 121s, team meetings and performance &amp; development reviews.</li><li>Successfully meet agreed key performance indicators</li><li>Maximise funding opportunities.</li><li>Develop positive and productive working relationships both internally and externally with relevant colleagues and other stakeholders and partners.</li><li>Identify and support the management of risk and health and safety associated with my service area.</li><li>Ensure that our policies and procedures are implemented consistently and ensure performance information is accurately recorded.</li></ul>

Independent Living Advisor - Interim

Join Our Team as a Housing Support Worker! Do you enjoy supporting vulnerable adults to gain independence and rebuild their lives in secure housing? As a Housing Support Worker, you'll support adults across Leeds with complex needs, such as homelessness or safeguarding concerns, helping them move towards independent living. You'll manage a caseload, provide tailored support, help clients maintain tenancies, and work closely with other agencies to ensure they have the tools they need to succeed. What you'll bring: • Experience of supporting vulnerable adults in housing or community settings • Strong interpersonal and communication skills • Ability to work independently and manage a caseload • A valid UK driving licence and access to a vehicle to use for work purposes What you'll be doing: • Delivering personalised housing-related support to adults with complex needs • Helping clients maintain tenancies, manage finances, and access essential services • Coordinating move-ins, property checks, and multi-agency collaboration Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul><li>Flexible working options to help you balance work and life in a way that suits you.</li><li>Hybrid working - enjoy the best of both worlds!</li><li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li><li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li><li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li><li>Employer contributory pension scheme to help secure your future.</li><li>Great maternity, paternity and adoption benefits to support you and your family.</li><li>Exclusive care workers discounts to make life a little easier.</li><li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li><li>A variety of health and wellbeing initiatives to keep you feeling your best.</li><li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li><li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Andy Lanfear, Service Manager via <a href="mailto:Paul.AndrewLanfear@inspirenorth.co.uk" target="_blank">Paul.AndrewLanfear@inspirenorth.co.uk</a> or 07936948604. Recruitment is taking place on a rolling basis, and we may close the application process at any time once we have received a sufficient number of strong applications, so don't delay! The closing date for applications is: Monday 14 July 2025. Good Luck! Interviews will take place on: Thursday 24 July 2025. Apply here: <a href="https://inspirenorth.current-vacancies.com/Jobs/Advert/3886334?cid=1819" target="_blank">https://inspirenorth.current-vacancies.com/Jobs/Advert/3886334?cid=1819</a> The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (E7827) - Inspire North

Job Description Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday, and will be working across our different schemes in Crewe and the surrounding areas. You will need to hold a full UK Driving Licence and have access to your own vehicle. Key Responsibilities: <ul> <li>Accessible service: You will assist customers in accessing housing benefit assistance or financial advice to pay rent/service charges.</li> <li>Promoting independence: You willcomplete referrals for assistive technology, aids and adaptations which will help to maintain customer independence.</li> <li>Health &amp; Safety compliance: You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.</li> <li>Stakeholder engagement: You will develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to our customers around the general management, maintenance and security of the scheme.</li></ul>Role Criteria: Essential: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. This vacancy closes for applications on Sunday 13th July 2025 Interviews will be held on Tuesday 25th July 2025 INDTGP REEDTGP TJTGP

Independent Living Advisor

The Vacancy Join Our Team as a Housing Support Worker! Do you enjoy supporting vulnerable adults to gain independence and rebuild their lives in secure housing? As a Housing Support Worker, you'll support adults across Leeds with complex needs, such as homelessness or safeguarding concerns, helping them move towards independent living. You'll manage a caseload, provide tailored support, help clients maintain tenancies, and work closely with other agencies to ensure they have the tools they need to succeed. What you'll bring: • Experience of supporting vulnerable adults in housing or community settings • Strong interpersonal and communication skills • Ability to work independently and manage a caseload • A valid UK driving licence and access to a vehicle to use for work purposes What you'll be doing: • Delivering personalised housing-related support to adults with complex needs • Helping clients maintain tenancies, manage finances, and access essential services • Coordinating move-ins, property checks, and multi-agency collaboration Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Andy Lanfear, Service Manager via <a href="mailto:Paul.AndrewLanfear@inspirenorth.co.uk" target="_blank">Paul.AndrewLanfear@inspirenorth.co.uk</a> or 07936948604. Recruitment is taking place on a rolling basis, and we may close the application process at any time once we have received a sufficient number of strong applications, so don't delay! The closing date for applications is 14 July 2025. Good Luck! Interviews will take place on 24 July 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker

The Vacancy <ul> <li>Annual salary of £14,253 (£28,506 FTE)</li> <li>Permanent role</li> <li>Part time (18.5 hours, Monday - Friday) You will be required to work on a rota basis to cover 7 days a week</li> <li>Based in Oldham</li> <li>There are 2 positions available for this role</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: The role As a part time Housing Support Worker, you will provide support to service users at our projects. You will need to be able to work sympathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. The right fit <ul> <li>You will have demonstrable support worker experience, working with service users who have been homeless and/or have complex needs including, mental health, substance misuse and domestic abuse etc.</li> <li>You will be able to assess service user's needs and plan and deliver effective, stimulating and dynamic support.</li> <li>Experience of delivering support that empowers change.</li> <li>Excellent communication skills both written and verbal.</li> <li>You must be able to build and maintain partner relationships with external agencies.</li> <li>You must have a positive 'can do' attitude as part of a team.</li> <li>You're able to manage risk and associated and ensure that procedures are followed, and risk is managed appropriately.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company Petrus provides residential and day support services to people who are homeless or in housing need. It offers a safe environment where people can develop their skills and independence to empower change. People often find it difficult to know where to go and who to ask for help, and we try and make this as easy as possible. We engage with individuals and start to build a relationship with them, which is key to building trust and facilitating positive choices. We encourage individuals to access appropriate support and can refer them into housing. Gallery Previous Next

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage and complex needs to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice, including assertive outreach when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting such as a hostel, with significant experience of providing intensive housing management, and tenancy management tasks for services accommodation approx. 100 people. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So, you will not only be managing the team but also supporting a small complex caseload yourself and representing at MDT meetings. This also involves participating in the Out of Hours On Call rota and working some weekends/public holidays. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers on Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum delivery against organisational objectives; occupancy levels, void reduction, HB income maximisation and delivering support hours. </li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation's People policies.</li><li>Provide Reflective Practice and create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ an assertive outreach, strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality ensure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseloads held by the team (support plans / risk assessments), ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed in line with regulation for multiple floor buildings, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents. </li><li>External - Local Authority Housing Options and Temporary Accommodation teams / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in large accommodation-based services, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Travel across the UK may be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process).

Supported Housing Manager

Housing Support Worker We are recruiting for a full time position Salary Starts at £25,715, rises to £27025 after 12 months and to £27,955 after 24 months (pro rata) Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project in Sheffield. Duties and responsibilities Housing Management <ul><li> Engage with referral agencies to generate referrals for the service</li><li> To undertake all appropriate assessments for all potential and actual residents and to review and update these as required.</li><li> To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li> Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained</li></ul>Support <ul><li> Maintain contact with tenants in accordance with the requirements of the service.</li><li> Design and deliver an effective support plan that meets tenants needs and results in a successful move on into independent living.</li><li> Actively engage with tenants in issues and decisions that affect them.</li><li> Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li> Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li> Experience of providing support to vulnerable people in a housing environment</li><li> Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li> The ability to develop constructive relationships with offenders</li><li> Knowledge of the Welfare Benefits System</li><li> An understanding of the Judiciary System in the UK</li><li> Experience in risk assessment and support planning</li><li> Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:Katie.machin@targethousing.org.uk" target="_blank">Katie.machin@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 11/07/2025

Are you passionate about supporting people as they build confidence and achieve their goals? As a Housing Support Worker, working in our Core and Cluster team, you will support vulnerable young people aged 16-25, including care leavers and unaccompanied asylum seekers to move towards independent living. You'll be self-motivated, solution-focused, and a creative thinker. What you'll do: <ul><li>Offer 1:1 and group-based support and practical advice on housing, tenancy management, budgeting, and life skills.</li><li>Collaborate with agencies, families, and social networks to build a support system around each young person.</li><li>Promote client involvement and co-production of services through workshops and feedback channels.</li><li>Work a shift pattern between 7.30am and 10.30pm on a rota basis, including weekends and bank holidays</li></ul>What you'll bring: <ul><li>A genuine passion for working with young people </li><li>Experience of providing support in housing, social care or youth work settings</li><li>A working knowledge of safeguarding and child protection procedures</li><li>A full UK driving licence and access to a vehicle for work purposes.</li></ul>We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need! Why Join Us? We understand that when people feel supported and valued, they can achieve great things and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul><li>Flexible working options to help you balance work and life in a way that suits you.</li><li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li><li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li><li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li><li>Employer contributory pension scheme to help secure your future.</li><li>Great maternity, paternity, and adoption benefits to support you and your family.</li><li>Exclusive care workers discounts to make life a little easier.</li><li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li><li>A variety of health and wellbeing initiatives to keep you feeling your best.</li><li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li><li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! Want to know more? For an informal chat about the role please contact Sarah Robinson via <a href="mailto:sarah.robinson@inspirenorth.co.uk" target="_blank">sarah.robinson@inspirenorth.co.uk</a> or 07739 267408. Apply Now Closing date: 06 July 2025 - we'll be reviewing applications as they come in and may close the vacancy early if we find the right candidate so don't delay! Good luck - we look forward to hearing from you! Interviews will take place on 20 July 2025. Apply here: <a href="https://inspirenorth.current-vacancies.com/Jobs/Advert/3879315?cid=1819" target="_blank">https://inspirenorth.current-vacancies.com/Jobs/Advert/3879315?cid=1819</a> The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (3x Part Time Roles Available) (E7769) - Inspire North

Do you enjoy helping people gain their independence and thrive? As a Housing Support Worker, you will be working with vulnerable young people aged 16 -25 who may be homeless or at risk of homelessness. You'll be self-motivated, solution focused and a forward thinker, with safeguarding awareness to help make a real difference to people's lives. What you'll do: <ul><li>Create individual support plans and assess risk. </li><li>Provide regular guidance on tenancy and practical tasks as part of their journey towards independence. </li><li>Prepare properties by making sure they're a safe and clean environment ready for move in. </li></ul>What you'll bring: <ul><li>A genuine passion for supporting young people with housing and other needs.</li><li>Experience of providing advice and support in a 1-1 setting.</li><li>A working knowledge of safeguarding and child protection procedures.</li><li>A full UK driving licence and access to a vehicle for work purposes.</li></ul>We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need. Why Join Us? We understand that when people feel supported and valued, they can achieve great things and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul><li>Flexible working options to help you balance work and life in a way that suits you.</li><li>Hybrid working - enjoy the best of both worlds!</li><li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li><li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li><li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li><li>Employer contributory pension scheme to help secure your future.</li><li>Great maternity, paternity and adoption benefits to support you and your family.</li><li>Exclusive care workers discounts to make life a little easier.</li><li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li><li>A variety of health and wellbeing initiatives to keep you feeling your best.</li><li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li><li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. Hours available: <ul><li>1 x 20 hours per week (part time)</li><li>1 x 24 hours per week (part time)</li><li>1 x 37.5 hours per week (full time)</li></ul>*Please clearly state in your application which of the above hours you are applying for. If you are open to more than one, feel free to indicate that too. For an informal chat about the role please contact Paul Thomas, Service Manager via <a href="mailto:paul.thomas@inspirenorth.co.uk" target="_blank">paul.thomas@inspirenorth.co.uk</a> , 07525 910802 Apply Now! The closing date for applications is 06 July 2025 but we may close it early if we receive a high number of strong candidates, so don't delay! Good Luck! For the full-time position interviews will take place on 22 July 2025. For the part-time position interviews will take place on 28 July 2025. Apply here: <a href="https://inspirenorth.current-vacancies.com/Jobs/Advert/3879260?cid=1819" target="_blank">https://inspirenorth.current-vacancies.com/Jobs/Advert/3879260?cid=1819</a> The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (Full & Part Time Roles Available) (E7770) - Inspire North

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82644 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Interview date: Wednesday 30 July 2025 Strategic Asset - Managing and Transforming Our Estate Are you passionate about supporting people with mental health challenges to live independently and thrive in their homes? We're looking for a caring and motivated Housing Support Worker to join our HRA Housing team. In this role, you'll support tenants with mental health needs to manage their homes and finances, access benefits, and maintain a stable lifestyle. You'll help them understand their tenancy agreements, connect with local services, and provide practical help like setting up utilities or arranging furniture. You'll also run monthly support groups for tenants and workshops for staff to promote mental wellbeing. You'll need to be confident working independently, often visiting people in their homes. You'll handle sensitive situations with care and make important decisions to ensure tenants are safe and supported. A strong understanding of mental health, welfare benefits, and housing issues is essential. We're looking for someone with experience supporting vulnerable people, excellent communication skills, and the ability to work with different agencies. You'll need to be organised, compassionate, and able to stay calm under pressure. This is a rewarding role where you'll make a real difference in people's lives. If you're ready to help others build a better future, we'd love to hear from you. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Gemma Syrett, Financial Inclusion Officer, at <a href="mailto:gemma.syrett@wiltshire.gov.uk" target="_blank">gemma.syrett@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

About the role Are you passionate about helping people live independently with dignity, choice, and security? If so, we'd love to hear from you. We're seeking a proactive and reliable individual to assess support needs, coordinate services, and develop strong, positive relationships with residents, colleagues, and partner organisations. To succeed in this role, you'll have experience in supported housing or care services, a good understanding of welfare benefits, and the confidence to solve problems and work independently. If you're collaborative, practical, and ready to make a real impact - we'd love to hear from you. This is a temporary position, lasting for a period of up to 7 months. Our ideal candidate for this role is someone who: <ul><li>Has a positive, "can do" attitude who are able to demonstrate experience of developing effective working relationships with a range of customers and staff.</li><li>Is committed to delivering a service with genuine empathy and care, always putting the needs and well-being of customers first</li><li>Understands and is committed to our values </li><li>Can adapt their working style and communication to meet the needs of our customers. </li></ul>About Plymouth Community Homes We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: <ul><li>Excellent pension scheme with a high level of employer contributions</li><li>Free, fully equipped onsite gym and changing facilities.</li><li>The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme</li><li>Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option</li><li>Free Employee Assistance programme, including free counselling</li><li>Free annual flu vaccination</li><li>Cycle to Work scheme</li><li>The opportunity to work in a beautiful and vibrant part of the Southwest</li><li>We support digital working with modern devices/smart phones</li><li>It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year </li><li>Our modern and spacious offices are right on a bus route, and just three miles from the city centre </li><li>We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&amp;S Foodhall, Co-op, Starbucks and Tim Hortons</li></ul>To Apply: If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job. If successful you will be required to undergo an enhanced DBS check. For an informal discussion about this role, please contact Becky Dacre, Housing with Support Manager, on 07850 938447. This post is not suitable for job share. Shortlisting Date: 15th July 2025 Interview Date: 24th July 2025 If you are a permanent employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract. If you are an apprentice, please ensure that you make the Learning &amp; Development team aware that you intend to apply for this position. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth

Housing with Support Officer

Job Description Job Title: Housing Support Worker Contract Type: Permanent Salary: £26,549.63 per annum (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Monday to Friday 9am to 5pm Location: Booker House, Swindon If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Support Worker This role is based at Beaumaris Road, Swindon. The service provides supported accommodation to young parents aged 16-25. You will provide support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: <ul> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

About The Role Salvation Army Homes has an exciting opportunity for a Housing Support Worker based at our Pathways service, on a fixed term contract to 31 December 2025. Housing Support Worker will engage creatively with people who are or who have recently experienced homelessness to identify and enable the growth of their strengths and talents as you work with them to develop the skills and resources to transform their lives and enable independent living. At Pathways we work with adults that are dealing with mental health issues-their journey into Independence will include 1;1s signposting and supporting open communication with services that can assist you to ensure the residents are getting the support with these issues. About You You will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting <ul> <li>You will be a great communicator, building trusting and professional relationships</li> <li>Be passionate about making a difference and thrive in a fast paced environment</li> <li>Have a high level of resilience</li> <li>Empower people to develop their skills, strengths and talents</li> <li>Have a good idea of the type of wider community resources and organisations available</li> <li>Be comfortable dealing with difficult or complex situations</li> <li>Are likely to have experience that includes for example: mental health support, education, training and / or leading activities</li> <li>You will need to be able to participate in our shift rota and our on call rota</li></ul>Benefits of working as a Housing Support Worker: In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes, <ul> <li>£100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service</li> <li>26 days annual leave rising to 31 days</li> <li>An extra day off on your birthday</li> <li>A High Street discount scheme (great savings both on and off-line)</li> <li>Pension with life assurance</li> <li>Discounted private medical insurance</li> <li>Loans available for financial emergencies</li> <li>Occupational Sick Pay</li> <li>A full Induction package and training relevant to the role</li> <li>Long service awards from 2.5 years</li> <li>Support to learn and develop your career</li></ul>About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

The Vacancy Do you enjoy helping people gain their independence and thrive? As a Housing Support Worker, you will be working with vulnerable young people aged 16 -25 who may be homeless or at risk of homelessness. You'll be self-motivated, solution focused and a forward thinker, with safeguarding awareness to help make a real difference to people's lives. What you'll do: <ul> <li>Create individual support plans and assess risk.</li> <li>Provide regular guidance on tenancy and practical tasks as part of their journey towards independence.</li> <li>Prepare properties by making sure they're a safe and clean environment ready for move in.</li></ul>What you'll bring: <ul> <li>A genuine passion for supporting young people with housing and other needs.</li> <li>Experience of providing advice and support in a 1-1 setting.</li> <li>A working knowledge of safeguarding and child protection procedures.</li> <li>A full UK driving licence and access to a vehicle for work purposes.</li></ul>We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need! Why Join Us? We understand that when people feel supported and valued, they can achieve great things and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. Hours available: <ul> <li>1 x 20 hours per week (part time)</li> <li>1 x 24 hours per week (part time)</li> <li>1 x 37.5 hours per week (full time)</li></ul>*Please clearly state in your application which of the above hours you are applying for. If you are open to more than one, feel free to indicate that too. For an informal chat about the role please contact Paul Thomas, Service Manager via <a href="mailto:paul.thomas@inspirenorth.co.uk" target="_blank">paul.thomas@inspirenorth.co.uk</a>, 07525 910802 Apply Now! The closing date for applications is 06 July 2025 but we may close it early if we receive a high number of strong candidates, so don't delay! Good Luck! For the full-time position interviews will take place on 22 July 2025. For the part-time position interviews will take place on 28 July 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker (Full and Part Time roles available)

The Vacancy Are you passionate about supporting people as they build confidence and achieve their goals? As a Housing Support Worker, working in our Core and Cluster team, you will support vulnerable young people aged 16-25, including care leavers and unaccompanied asylum seekers to move towards independent living. You'll be self-motivated, solution-focused, and a creative thinker. What you'll do: <ul> <li>Offer 1:1 and group-based support and practical advice on housing, tenancy management, budgeting, and life skills.</li> <li>Collaborate with agencies, families, and social networks to build a support system around each young person.</li> <li>Promote client involvement and co-production of services through workshops and feedback channels.</li> <li>Work a shift pattern between 7.30am and 10.30pm on a rota basis, including weekends and bank holidays</li></ul>What you'll bring: <ul> <li>A genuine passion for working with young people</li> <li>Experience of providing support in housing, social care or youth work settings</li> <li>A working knowledge of safeguarding and child protection procedures</li> <li>A full UK driving licence and access to a vehicle for work purposes.</li></ul>We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need! Why Join Us? We understand that when people feel supported and valued, they can achieve great things and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity, and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! Want to know more? For an informal chat about the role please contact Sarah Robinson via <a href="mailto:sarah.robinson@inspirenorth.co.uk" target="_blank">sarah.robinson@inspirenorth.co.uk</a> or 07739 267 408. Apply Now Closing date: 06 July 2025 - we'll be reviewing applications as they come in and may close the vacancy early if we find the right candidate so don't delay! Good luck - we look forward to hearing from you! Interviews will take place on 20 July 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

35 Community and customer services Jobs in England