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The vacancyPlease note we have 3 positions&nbsp;available.&nbsp;As a Building Safety Manager at Peabody, you will play a key role in ensuring the safety and compliance of our high-rise residential buildings. With a strong focus on the requirements of the Building Safety Act 2022, you’ll manage building safety risks, implement robust reporting systems, and work collaboratively across teams to drive continuous improvement.This role requires a strong background in fire safety, structural engineering, or building surveying, alongside the ability to manage safety inspections and engage effectively with residents and regulators. You’ll operate with a fair degree of autonomy, often working alone, and your geographical patch will require some travel across Peabody’s asset portfolio, including mandatory team office days.What You’ll Be DoingAs a Building Safety Manager, you will act as a key point of contact for building safety matters, ensuring compliance. This includes preparing Safety Case Reports, maintaining the Golden Thread of information, and managing Mandatory Occurrence Reporting (MOR). You’ll assess and manage fire and structural safety risks, conduct inspections and audits, and collaborate with internal teams and external regulators to implement remedial actions.Additionally, you will develop and deliver resident engagement strategies to communicate safety updates, address concerns, and manage complaints related to building and fire safety. Through maintaining detailed records and adhering to organisational policies, you will play a crucial role in ensuring safe and well-managed homes across your portfolio.About YouTo succeed in this role, you will need a proactive and detail-oriented approach, excellent communication skills, and the ability to manage complex tasks effectively.You’ll bring:<ul><li>A recognised minimum level 3 qualification or significant experience in fire safety, structural engineering, or building surveying.</li><li>In-depth knowledge of the Building Safety Act 2022 and its practical applications.</li><li>Strong understanding of fire risk assessments, structural reports, and relevant guidance (e.g., Approved Document B, BS9991).</li><li>Proven experience in building or fire safety within residential, commercial, or complex environments.</li><li>High levels of organisation and attention to detail, with the ability to manage multiple priorities and meet deadlines.</li><li>Competence in maintaining records and writing formal reports.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist, Chloe Singleton at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place week commencing 26th&nbsp;MayPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Peabody

Building Safety Manager

The vacancyAs a Lead Building Safety Manager, you will play a critical role in ensuring the safety and compliance of Peabody’s high-risk buildings. From leading a team of Building Safety Managers to collaborating with regulators and residents, you’ll be at the forefront of maintaining and enhancing building safety. You will provide strategic oversight for safety initiatives, work closely with senior leadership, and drive continuous improvements across our portfolio.In this role, you will set the standard for building safety within the organisation, aligning with the Building Safety Act 2022 and ensuring compliance with industry regulations. You’ll oversee vital processes, such as preparing Safety Case Reports, maintaining the Golden Thread of information, and managing Mandatory Occurrence Reporting, while fostering a culture of transparency and accountability.What You’ll Be DoingYou’ll take ownership of building safety across Peabody’s high-risk buildings, ensuring robust governance and compliance. Leading a dedicated team of Building Safety Managers, you will provide mentorship and guidance, supporting their development and fostering consistency in service delivery. Acting as a key liaison with regulators and other stakeholders, you’ll drive the implementation of safety policies and risk management strategies. Additionally, you’ll oversee inspections, audits, and resident engagement, ensuring clear communication and swift resolution of concerns. With a focus on innovation and continuous improvement, you’ll keep Peabody at the forefront of building safety best practice.About YouTo excel in this role, you’ll need to be a strategic thinker, a proactive leader, and an expert in building safety practices.You’ll bring:<ul><li>Extensive knowledge of the Building Safety Act 2022 and its practical application.</li><li>Previous senior experience in fire/building safety, with a relevant professional membership and Level 4 qualification in fire safety, structural engineering, or building surveying.</li><li>Demonstrated success in managing safety compliance across complex property portfolios.</li><li>Strong leadership skills, with proven experience leading and mentoring teams.</li><li>Exceptional communication and stakeholder management abilities, including work with regulators and executive boards.</li><li>A commitment to professional development and continuous improvement.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist, Chloe Singleton at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place week commencing 26th MayPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Lead Building Safety Manager

We’re recruiting 18 Housing Officers across London and surrounding regions on behalf of a respected housing provider.These roles offer hybrid working (just 1–2 days in the office), £26.22/hr, and a clear route to a £35k–£40k permanent role.If you're looking for flexibility, autonomy, and the chance to make a real difference – this is your next move. Locations Available:<ul><li>South West London &amp; Surrounds – 5 roles</li><li>North West London &amp; Surrounds – 6 roles</li><li>East London &amp; East Anglia – 4 roles</li><li>South East &amp; Kent – 3 roles</li></ul>What You’ll Do:<ul><li>Manage your own neighbourhood patch</li><li>Support residents with housing and tenancy issues</li><li>Address ASB and promote safer communities</li><li>Liaise with partners and ensure housing standards</li></ul>What We’re Looking For:<ul><li>Housing or community-focused experience</li><li>Proactive, confident, and people-focused</li><li>Strong communication and case management skills</li><li>Willing to travel locally</li></ul>Apply now if you're interested in any of the above areas – we'll be in touch ASAP to match you with the most suitable patch. Looking forward to speaking with you!

Liquid Recruitment Solutions

Housing Officers

We are delighted to be recruiting for a Tenant Liaison Officer to support the Disrepair (Housing Claims) Team. This role will play a key part serving as the primary point of contact between customers (tenants and residents) contractors, and operational teams during disrepair projects. This will cover our work predominantly throughout the London Borough of Barking &amp; Dagenham. Responsibilities include:- • Acting as a crucial intermediary between the site teams, residents, and colleagues. • Being the main contact for residents, keeping them informed about project timelines, progress, and any disruptions. • Ensuring residents are aware of the works processes and communicate updates / changes accordingly • Attending regular client representative and tenant meetings and workshops to ensure highest level of customer service is provided at all times. • Ensure a consistent approach to customer care is adopted, • Managing the Tenant's Complaints procedures as a point of escalation. • Updating the database to reflect on-going works. • Collaborate with internal teams as necessary (such as planners and operatives) to assist with booking appointments and managing schedules • Facilitate communication between all stakeholders for a seamless project experience. • Addressing residents' concerns and complaints, ensuring their needs are met What we're looking for: • Previous experience in customer service or housing-related roles, ideally within a Resident/tenant Liaison Officer (RLO) role. • Experience of repairs and maintenance programmes in occupied premises, ideally with legal disrepair/housing condition claims environment. • Proven track record of successfully managing the workload across planned maintenance programmes. Skills and Abilities: • Strong interpersonal and communication skills • Confidence to manage sometimes difficult situations, and proven ability to work collaboratively with a range of stakeholders. • Empathy and the ability to build trust with residents, tenants and customers. • Knowledge of housing regulations and disrepair protocols. • Excellent organisational skills to manage multiple cases simultaneously. • Self-motivated with a proactive attitude to see cases through to resolution. Working arrangements • Full-time, permanent • Office based, with some flexibility available (a minimum of 3 days in office) • Salary £32,000 per annum About us: BD Group is a dynamic Local Authority Trading Company (LATCO) subsidiary of the London Borough of Barking and Dagenham. We provide critical infrastructure services including: • Repair and maintenance for 18,000 social houses • Capital works programmes • Cleaning and catering for over 40 schools • 24/7 emergency repair services • Facilities management • Environmental services Our mission combines private sector efficiency with a genuine public service ethos, reinvesting all profits back into our community. Perks &amp; Benefits: Competitive salary and benefits package including: Heart Hub rewards, perks &amp; benefits platform Group Life Assurance Private Medical Insurance Pension Scheme Paid Holidays Family Friendly Policies making work-life balance more achievable Health &amp; wellbeing support including an Employee Assistance Programme (EAP) Great offices &amp; local amenities including our on-site Café (with discounts available via our app) Access to independent mortgage advisory service Free parking at our head office - The Cube Free on-site parking Career development and training opportunities A great team with a friendly and inclusive workplace culture. To Apply: If you're passionate about making a difference and eager to grow in a supportive environment, we want to hear from you! Apply now and by clicking 'apply' below to submit your CV and outline relevant skills and experience via the application form for the opportunity to become part of our success story.

Tenant Liaison Officer

Part-Time Housing Support Worker - Young People (18 hours/week) Location: Lambeth, London Hours: 18 per week (across 7 days including weekends and bank holidays) 1 role available Peabody is launching a brand-new supported housing service in Lambeth for young people aged 19-25. We're looking for a part-time Housing Support Worker to join this exciting new service and make a real difference in young people's lives. You'll support young adults who have experienced homelessness, trauma, or complex life circumstances-including mental ill health, substance misuse, or time in care or the criminal justice system. This is your chance to help them build independence and a brighter future. What You'll Be Doing <ul> <li>Providing one-to-one support to a small caseload of young people</li> <li>Supporting young people with life skills, goal setting, benefits, housing applications, and budgeting</li> <li>Developing and maintaining person-centred support plans and risk assessments</li> <li>Signposting to services such as mental health, substance misuse, and safeguarding support</li> <li>Recording accurate notes and actions using Microsoft Office and internal systems</li> <li>Supporting the overall team to deliver a safe, stable, and trauma-informed service</li></ul>Who We're Looking For You'll be someone who: <ul> <li>Has experience working with young people in housing, youth work, or support roles</li> <li>Understands homelessness, housing legislation, and trauma-informed support</li> <li>Can confidently develop and review support plans and risk assessments</li> <li>Has excellent IT skills and attention to detail</li> <li>Can build trust while maintaining clear professional boundaries</li> <li>Is available to work 18 hours a week across 7 days, including some weekends and bank holidays (this is essential and non-negotiable)</li></ul>Your personal statement must clearly confirm your ability to: <ul> <li>Work 18 hours per week</li> <li>Work shifts, including weekends and bank holidays</li> <li>Meet the essential criteria listed in the advert (with examples)</li></ul>Only candidates who meet the essential requirements and confirm their availability will be shortlisted for interview. Why Join Peabody? <ul> <li>25 days' annual leave (pro rata) plus bank holidays</li> <li>Pension up to 10% matched</li> <li>Paid-for qualifications and training</li> <li>Flexible benefits including healthcare, dental, and discount portal</li> <li>Family-friendly policies and 2 paid volunteering days per year</li> <li>A chance to be part of a new service that changes lives</li></ul>Selection Process <ul> <li>Screening interviews will take place between 21-23 May</li> <li>If successful, you may be invited to an in-person interview and online assessment during that week or the following week</li></ul>Please note: Peabody does not offer visa sponsorship - you must have the right to work in the UK. We reserve the right to close this advert early if we receive a high volume of suitable applications. Ready to Apply? Click 'Apply Now' to upload your CV and personal statement. Your personal statement must demonstrate how you meet the essential criteria and confirm your availability to work the required hours and shifts. Have a question? Email Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>

Housing Support Worker (part time)

We're Hiring! Join Our New Lambeth Service Supporting Young People Aged 19-25 Multiple WAKING NIGHT - Housing Support Worker Roles Available Location: Lambeth, London Hours: 37.5 per week, Nights, four nights week one, three nights week two. Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you. Peabody is launching a brand-new supported housing service in Lambeth for young adults aged 19 to 25 who need tailored, trauma-informed support to rebuild their lives. We're recruiting multiple Waking Night -Housing Support Workers to join us at the very start of this journey. About the Service This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You'll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living. What You'll Be Doing <ul> <li>Managing a small caseload of young people, meeting regularly to review progress and goals</li> <li>Developing support plans and risk assessments tailored to individual needs</li> <li>Supporting with housing applications, budgeting, benefits, and life skills</li> <li>Signposting to mental health, substance misuse, and safeguarding services</li> <li>Building trusted relationships while maintaining professional boundaries</li> <li>Ensuring accurate record-keeping using Microsoft Office and case management systems</li></ul>Who We're Looking For We're looking for passionate, reliable, and empathetic individuals with: <ul> <li>Experience supporting young people aged 19-25 in supported housing, education, youth work or care</li> <li>Understanding of homelessness and housing legislation</li> <li>Experience in support planning and risk assessment</li> <li>Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation)</li> <li>Excellent communication and IT skills, with strong attention to detail</li> <li>A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement)</li> <li>A trauma-informed and safeguarding-focused approach to care</li></ul>Important: Your personal statement must clearly confirm: <ul> <li>That you are able to work 37.5 hours per week</li> <li>That you can work on a shift rota covering night shifts, working four nights week one, then three nights week two, including weekends, and bank holidays</li></ul>Only candidates who meet the essential criteria and confirm availability will be shortlisted for an initial screening interview. Why Join Peabody? <ul> <li>A rewarding role where your work directly impacts young lives</li> <li>25 days' annual leave (plus bank holidays)</li> <li>Generous pension (up to 10% matched)</li> <li>Paid qualifications and apprenticeship opportunities</li> <li>Flexible benefits including healthcare, dental, and retail discounts</li> <li>Family-friendly policies and 2 paid volunteering days per year</li></ul>Additional Information <ul> <li>This role requires an Enhanced DBS check</li> <li>Peabody does not offer visa sponsorship - you must have the right to work in the UK</li></ul>Ready to apply? Click 'Apply Now' to upload your CV and personal statement. Use the statement to demonstrate how you meet the essential criteria and confirm your shift availability. Questions? Contact Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Join us and help shape a service that changes lives for young people in Lambeth. Early application is advised, as we reserve the right to close the advert before the closing date if enough suitable candidates apply . Screening interviews will take place between 21-23 May. Candidates may also be invited to attend an in-person interview and complete an online assessment during that week or the following week.

Waking Nights - Housing Support Workers

We're Hiring! Join Our New Lambeth Service Supporting Young People Aged 19-25 Multiple Housing Support Worker Roles Available Location: Lambeth, London Hours: 37.5 per week (shifts across 7 days, including weekends and bank holidays Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you. Peabody is launching a brand-new supported housing service in Lambeth for young adults aged 19 to 25 who need tailored, trauma-informed support to rebuild their lives. We're recruiting multiple Housing Support Workers to join us at the very start of this journey. About the Service This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You'll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living. What You'll Be Doing <ul> <li>Managing a small caseload of young people, meeting regularly to review progress and goals</li> <li>Developing support plans and risk assessments tailored to individual needs</li> <li>Supporting with housing applications, budgeting, benefits, and life skills</li> <li>Signposting to mental health, substance misuse, and safeguarding services</li> <li>Building trusted relationships while maintaining professional boundaries</li> <li>Ensuring accurate record-keeping using Microsoft Office and case management systems</li></ul>Who We're Looking For We're looking for passionate, reliable, and empathetic individuals with: <ul> <li>Experience supporting young people aged 19-25 in supported housing, education, youth work or care</li> <li>Understanding of homelessness and housing legislation</li> <li>Experience in support planning and risk assessment</li> <li>Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation)</li> <li>Excellent communication and IT skills, with strong attention to detail</li> <li>A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement)</li> <li>A trauma-informed and safeguarding-focused approach to care</li></ul>Important: Your personal statement must clearly confirm: <ul> <li>That you are able to work 37.5 hours per week</li> <li>That you can work on a shift rota covering early mornings, evenings, weekends, and bank holidays</li></ul>Only candidates who meet the essential criteria and confirm availability will be shortlisted for an initial screening interview. Why Join Peabody? <ul> <li>A rewarding role where your work directly impacts young lives</li> <li>25 days' annual leave (plus bank holidays)</li> <li>Generous pension (up to 10% matched)</li> <li>Paid qualifications and apprenticeship opportunities</li> <li>Flexible benefits including healthcare, dental, and retail discounts</li> <li>Family-friendly policies and 2 paid volunteering days per year</li></ul>Additional Information <ul> <li>This role requires an Enhanced DBS check</li> <li>Peabody does not offer visa sponsorship - you must have the right to work in the UK</li></ul>Ready to apply? Click 'Apply Now' to upload your CV and personal statement. Use the statement to demonstrate how you meet the essential criteria and confirm your shift availability. Questions? Contact Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Join us and help shape a service that changes lives for young people in Lambeth. Early application is advised, as we reserve the right to close the advert before the closing date if enough suitable candidates apply . Screening interviews will take place between 21-23 May. Candidates may also be invited to attend an in-person interview and complete an online assessment during that week or the following week.

Housing Support Workers

You will be responsible for delivering a sustainable, supportive, and effective end-to-end housing support service to a diverse range of Octavia residents, helping to achieve Octavia's wider vision. Working closely with the Housing Support team, this hands-on role involves a variety of tasks including home visits, property inspections, resident liaison via email and phone, assessments, and attending contractor site visits. A key part of the role is building strong internal and external partnerships to ensure residents live in homes that meet their needs, with effective coordination between residents, departments, and external agencies to ensure timely completion of works. You will actively manage and coordinate the utilisation of adapted properties and oversee the adaptations programme, ensuring delivery within agreed KPIs and to Local Authority standards. The role also includes managing and developing contracts to demonstrate value for money, improving service delivery, and handling complaints through to satisfactory customer resolution. A good understanding of property maintenance, building standards, and contract management is essential, as well as ensuring that adaptation, handyperson, and gardening cases are completed to a high standard. Requirements For this position, we have listed the requirements we believe are essential for this role: Experience <ul> <li>Experience of co-ordinating services dealing with the needs of vulnerable residents within budget and handling complex cases </li> <li>Experience of handling safeguarding cases</li> <li>Understanding and experience of adaptations/repairs management including an understanding of health and safety, fire safety and other property standards legislation </li> <li>Experience of utilising IT (including Microsoft Office) in multi locations</li> </ul>Knowledge <ul> <li> Understanding of the needs of vulnerable older people, and those with complex needs including physical and/or mental health, learning disabilities, and/or chaotic lifestyles</li> <li>Awareness of housing management law and practice, health and safety, housing transfers, repairs and adaptations </li> <li>Knowledge of managing customer contact via a CRM system and online communication channels </li> </ul>Qualifications / Skills <ul> <li> A passion for the continuous improvement of Customer Experience </li> <li>Excellent verbal &amp; written communication skills and ability to influence at different levels</li> <li>Excellent organisational &amp; planning skills</li> <li>Commitment to involving &amp; working in partnership with service users &amp; residents, offering real choice in the way services are delivered to them</li> </ul>Benefits The salary for this role is £32,850 per annum with up to 10% pension contribution. We also offer a fantastic additional benefits: <ul> <li>Flexible-working</li> <li>Life Assurance</li> <li>Employee Wellbeing App/ Mental Health Support</li> <li>Online GP Service</li> <li>Cycle to work</li> <li>Opportunities for self-development with over 60 courses available to self-enrol</li> <li>Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme</li> </ul>Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Housing Support Officer - Adaptations

Make a Real Difference in St Albans - Join Peabody as a Part-Time Support Worker (Mental Health, Complex Needs &amp; Learning Disabilities) Are you passionate about helping people live more independently? Peabody is looking for a caring, proactive, and motivated Part-Time Support Worker to join our vibrant services in St Albans. You'll split your time between two supportive housing schemes - Milligan House (mental health support) and Russet Drive (learning disabilities) - both just 10 minutes apart. This is your chance to support people to thrive, build skills, and regain confidence. About the Services Milligan House - A dry house for adults recovering from mental health challenges, working closely with local services to build resilience and independence. Russet Drive - A friendly, supportive environment for adults with learning disabilities who live independently but need a little extra help with life skills. Both services are calm, community-focused, and designed to empower our residents to move forward. What You'll Be Doing <ul> <li>Helping customers develop vital life skills - like budgeting, cooking, and managing a tenancy.</li> <li>Providing emotional and practical support - building confidence, celebrating successes, and tackling challenges together.</li> <li>Promoting social inclusion - encouraging community participation and running small group activities.</li> <li>Working in partnership with local authorities, health teams, and voluntary organisations.</li></ul>Hours: 20 hours per week (Mon-Fri, between 9 AM - 5 PM - no evenings, no weekends! ) Travel: You'll need a driving licence and access to a vehicle to travel between schemes. What We're Looking For <ul> <li>A warm, non-judgmental approach and a real passion for empowering others.</li> <li>Experience in housing-related support (tenancy sustainment, benefits, support plans).</li> <li>Strong IT and admin skills to keep support plans and records up to date.</li> <li>A self-starter who's confident working both independently and as part of a team.</li> <li>Experience or understanding of mental health, learning disabilities, or housing support (professional or personal) is a real plus!</li></ul>Why Peabody? <ul> <li>Flexible working - fit your life around work</li> <li>25 days' holiday + bank holidays (pro rata)</li> <li>Enhanced DBS &amp; full training provided</li> <li>4x salary life assurance &amp; up to 10% pension contribution</li> <li>Two paid volunteering days every year</li> <li>Opportunities to grow and develop your career</li></ul>Ready to Apply? Click Apply Now and upload your CV along with a short statement telling us: <ul> <li>Why you're passionate about this work</li> <li>How your skills and experiences align with our values: Be Kind ¦ Do the Right Thing ¦ Love New Ideas ¦ Celebrate Diversity ¦ Keep Our Promises ¦ Pull Together</li></ul> Please note: Peabody does not offer sponsorship for this role. This role requires an Enhanced DBS check. If you have any questions about this role, please email Talent Specialist, Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>. Interviews will be taking place week commencing 19 May.

Housing Support Worker

Housing Support Worker Helping People Rebuild Their Lives Do you have a passion for supporting people with complex needs to rebuild their lives and regain independence? We're looking for a part time Housing Support Worker to join our small, dedicated Complex Needs Services in Islington, helping individuals who have experienced homelessness and challenges such as alcohol dependency to settle into safe accommodation and work towards a brighter future. In this role you will work across two schemes within the Holloway Area. About the Role You'll provide practical and emotional support, working with local agencies and partners to ensure individuals receive the help they need. Your responsibilities will include: <ul> <li>Supporting individuals to develop life skills such as budgeting, cooking, and tenancy management.</li> <li>Helping new tenants settle in and access relevant housing and social care services.</li> <li>Providing personalised support and advocacy, focusing on trauma recovery and long-term goals.</li> <li>Building strong relationships with local statutory and voluntary agencies to ensure seamless support.</li> <li>Preparing individuals for move-on accommodation, working with housing providers to secure next steps.</li> <li>Keeping accurate records to evidence progress and meet service requirements.</li></ul>About You We're looking for someone with: Experience supporting individuals with life skills or in a similar support role Knowledge of statutory housing and community services Experience working with agencies and statutory organisations in housing/social care Understanding of homelessness, rough sleeping, and the challenges individuals face Experience supporting vulnerable individuals with trauma and complex needs A compassionate, proactive, and person-centred approach, combined with effective attention to detail and the ability to use your initiative. This role requires an Enhanced DBS check. Please note that this role may involve working with customers who have experienced trauma and adverse experiences and who may have complex emotional needs. As a result, they may at times display behaviour that challenges services. Why Join Peabody? Joining Peabody means being part of a dedicated and supportive team. We offer great benefits, including: <ul> <li>Up to 25 days' annual leave plus bank holidays.</li> <li>A flexible benefits package with healthcare, dental care, and discounts.</li> <li>4x Life Assurance for peace of mind.</li> <li>Professional development opportunities, including funded apprenticeships.</li> <li>Two additional paid volunteering days each year.</li> <li>Family-friendly policies and up to 10% pension contribution, matched 1:1.</li></ul>Selection Process Screening virtual interviews will take place on MS Teams week commencing the 12 May. Those candidates who are successful after their screening interviews must be prepared to complete online assessments and attend an in person interview at the scheme the following week. If you're ready to make an impact, click 'Apply Now' and submit your CV with a personal statement that clearly demonstrates how you meet the role requirements. Apply today and be part of something extraordinary! Peabody does not provide sponsorship as a licensed UK employer For any questions, reach out to Julie-Ann - Talent Specialist at Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>.

10 Community and customer services Jobs in London, UK