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Job Description Senior Independent Living Support Worker | 9372 | Permanent Contract | 37 hours per week | £37,280 to £39,152 per annum plus on-call allowance | Grade I | West Norwich, Norfolk To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. As the Senior Support Worker, you will support the management team in the running the day to day running of the homes in this hub, and you will ensure the young people in the homes receive a service that promotes their wellbeing and independent living skills. A full driving licence and access to a vehicle are required for this role. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. You will be part of the management team and be required to take part in the out of hours on call system for which an allowance is paid. You will be joining a highly motivated and enthusiastic team who endeavour to make significant changes in young people's lives. Ideally you will have a background in supported accommodation or be experienced in working with young people. You will be required to have a professional qualification relevant to working with children, young people and families or equivalent experience and you will be expected to supervise staff. To work within this environment, you will need to be committed to making a difference in the lives of young people. You will need to be reliable, have good personal relationship and communication skills as well as high professional standards. You will also need to be able to make sound judgements under pressure and respond effectively in a crisis. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include occasional evenings, weekends, bank holidays and "sleep-in" as required. We currently have a permanent full-time position available in Norwich. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role, please contact Neil Marjoram, Team Manager - <a href="mailto:neil.marjoram@norfolk.gov.uk" target="_blank">neil.marjoram@norfolk.gov.uk</a> or Frank Nantongwe <a href="mailto:frank.nantongwe@norfolk.gov.uk" target="_blank">frank.nantongwe@norfolk.gov.uk</a> To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. These are some benefits you can enjoy by working for Norfolk County Council: <ul><li>Competitive salary</li><li>Generous holiday entitlement </li><li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li><li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li><li>Financial benefits such as:<ul><li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li><li>A Blue Light card for Fire Service and Social Care Workers</li><li>Relocation expenses (where applicable)</li><li>An advance of your expenses if you travel for work</li><li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li><li>Tax efficient ways of getting extra pension and new bikes</li><li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li><li>A payment if you refer someone you know to a hard to fill job</li></ul></li></ul>You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 17 December 2025 at 23:55 All other applicants closing date: 04 January 2025 at 23:55

Senior Independent Living Support Worker

Job Description Independent Living Support Worker Level 1 | 9254 | Permanent Contract | Part-time 18.5 hours per week | £26,403 to £28,142 per annum pro rata plus sleep in and weekend enhancement payments | Grade E | Norwich To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. You will be required to attain your Level 3 Children's Workforce Diploma, this is fully funded. The role will include evenings, weekends, bank holidays and "sleep-ins" as required and you will ideally hold a full UK driving licence. Before you apply, we recommend reading the fullJob Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role please call Frank Nantongwe, Assistant Team Manager - 07884-699256 To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. These are some benefits you can enjoy by working for Norfolk County Council: <ul><li>Competitive salary</li><li>Generous holiday entitlement </li><li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li><li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li><li>Financial benefits such as:<ul><li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li><li>A Blue Light card for Fire Service and Social Care Workers</li><li>Relocation expenses (where applicable)</li><li>An advance of your expenses if you travel for work</li><li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li><li>Tax efficient ways of getting extra pension and new bikes</li><li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li><li>A payment if you refer someone you know to a hard to fill job</li></ul></li></ul>You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 17 December 2025 at 23:55 All other applicants closing date: 04 January 2025 at 23:55

Independent Living Support Worker Level 1 (9254)

Job Description Independent Living Support Worker - Level 2 - Hub 3 | 9374 | Permanent Contract | 37 hours per week | £31,537 - £33,699 per annum | Scale G | Countywide Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents. A full driving licence and daily access to a vehicle are necessary for this post. Ideally you will have a background in Supported Accommodation or be experienced in working with children. You will be required to have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification. We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays, "sleep-ins" as required and to be part of the on-call out of hours rota. We currently have permanent full-time positions available across the county. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria If you would like to find out more about the role please contact Zoe Howarth, Team Manager - <a href="mailto:zoe.howarth@norfolk.gov.uk" target="_blank">zoe.howarth@norfolk.gov.uk</a> or Sarah Stimpson, Assistant Team Manager - <a href="mailto:sarah.stimpson@norfolk.gov.uk" target="_blank">sarah.stimpson@norfolk.gov.uk</a> To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 15 December 2025 at 23:55 All other applicants closing date: 29 December 2025 at 23:55

Independent Living Support Worker Level 2

Equans is recruiting for a Resident Liaison Officer (RLO) to join our team in Norwich, supporting the delivery of refurbishment and retrofit works on social housing schemes across the region. If you're passionate about delivering excellent customer service, have experience in a tenant- or resident-facing role, and want to make a real difference in people's lives-this could be the perfect opportunity for you. As an RLO, you'll be the key point of contact for residents living in properties undergoing improvement works. You'll ensure they feel informed, respected and supported before, during and after the programme, helping to maintain high levels of customer satisfaction and smooth delivery on site. What will you deliver? <ul> <li>Act as the first point of contact for residents affected by planned works on site</li> <li>Deliver clear, timely communications before, during, and after works</li> <li>Liaise with internal teams, contractors and external stakeholders to ensure access, scheduling and programme information is shared appropriately</li> <li>Coordinate resident engagement activities including letters, packs, satisfaction surveys and feedback follow-ups</li> <li>Log, monitor and resolve resident concerns, queries and complaints</li> <li>Maintain records of visits, contact, access issues and resolutions</li> <li>Work closely with site management to minimise disruption to residents and resolve issues promptly</li> <li>Identify and support vulnerable residents, ensuring safeguarding measures are followed</li> <li>Contribute to the positive image of Equans on site and in the wider community</li> </ul> Who are you? <ul> <li>Experience in a Resident Liaison Officer, Housing Officer, Customer Service or Community Engagement role-ideally within construction, refurbishment, or housing environments</li> <li>Excellent communication and interpersonal skills</li> <li>Confident in resolving sensitive issues calmly and professionally</li> <li>Organised and proactive, with strong attention to detail</li> <li>Comfortable working independently and managing your own workload</li> <li>Full UK driving licence preferred</li> </ul> What can we offer you? <ul> <li>24 days annual leave (+ public holidays)</li> <li>Life cover equivalent to 2x annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts</li> <li>Cycle to work scheme and holiday purchase options</li> <li>Two corporate social responsibility days per year</li> <li>A wide range of training and professional development opportunities</li> <li>A friendly, supportive work culture where you're encouraged to grow</li> </ul>At Equans, we believe in creating inclusive environments that reflect the communities we serve. We welcome applicants from all backgrounds and are committed to supporting your professional development and wellbeing. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Norwich United Kingdom

4 Community and customer services Jobs in Norfolk